Water Damage Undone MSI's Eco-Smart, Insurance-Smooth Restoration Magic

WATER DAMAGE UNDONE: MSI'S ECO-SMART, INSURANCE-SMOOTH RESTORATION MAGIC www.wearemsi.com

ACT IN THE FIRST 60 MINUTES – THE "GOLDEN HOUR" RULE Water damage escalates exponentially after the first hour (mold risk jumps in 24-48 hours). Shut off the water source, power to affected areas, and call a 24/7 pro like MSI immediately—no waiting for business hours. This single step can cut restoration costs by 30-50% and prevent irreversible structural issues.

DOCUMENT LIKE A DETECTIVE FOR INSURANCE MAGIC Before pros arrive, snap timestamped photos/videos from multiple angles (including undamaged items nearby for comparison). Note the source (e.g., burst pipe vs. flood) and list affected items with approximate values/receipts. This "evidence trail" makes claims smoother, faster, and maximizes payouts—many denials stem from poor documentation. www.wearemsi.com

PRIORITIZE SAFETY FIRST: THE INVISIBLE HAZARDS Avoid entering standing water if power is on (risk of electrocution). Wear gloves, boots, and an N-95 mask if mold is suspected. Turn off HVAC to prevent spreading contaminants. Pros handle biohazards safely—don't DIY gray/black water zones.

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EXTRACT WATER AGGRESSIVELY – DON'T JUST MOP Towels and fans alone aren't enough for hidden moisture in walls/floors. Use powerful extraction tools (pros have truck-mounted units) to remove bulk water fast. This prevents wicking into drywall/insulation and reduces drying time from weeks to days.

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GO ECO-SMART WITH PLANTBASED CLEANERS & ENZYMES Opt for pros using biodegradable, non-toxic cleaners (vinegar/borax/tea tree oil blends or microbial solutions) instead of harsh chemicals. These kill mold/bacteria effectively while being safe for pets, kids, and the planet—aligning with green restoration trends that avoid toxic runoff.

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MONITOR MOISTURE LIKE A PRO – HIDDEN POCKETS KILL Don't trust "it looks dry." Use moisture meters/infrared cameras (standard in certified firms) for daily readings. Target hidden areas like behind baseboards or under cabinets. Thorough drying prevents "dry rot" surprises months later.

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LEVERAGE INSURANCE PROS & DIRECT BILLING Choose restoration companies experienced with Xactimate (industry software) and direct carrier billing. They provide detailed reports/photos/logs that speed approvals and reduce your out-ofpocket hassle. Ask upfront if they work directly with insurers—many do seamless claims.

PROTECT & SALVAGE VALUABLES EARLY Move undamaged items to dry zones or elevated spots ASAP. For porous items (books, fabrics), pros can use specialized freeze-drying or ozone tech to restore without waste. This ecoconscious salvage reduces landfill contributions and claim amounts.

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THANK YOU! www.wearemsi.com