(http://www.ueq-
online.org)
Home (http://www.ueq-online.org/ueqhome/)
Gallery (http://www.ueq-online.org/ueqgallery/)
Publication (http://www.ueq-online.org/ueqpuplication/)
Download (http://www.ueq-online.org/ueqdownload/)
UEQ-S (http://www.ueq-online.org/ueqshort/)
UEQ Team (http://www.ueq-online.org/ueqteam/)
Contact (http://www.ueq-online.org/ueqcontact/)
Welcome to the User Experience Questionnaire (UEQ) A Questionnaire to Measure the UX
Attractiveness
Perspicuity
Efficiency
Overall impression of the product. Do users like or
Is it easy to get familiar with the product?
Can users solve their tasks with the product without
dislike it?
unnecessary effort?
Dependability
Stimulation
Novelty
Does the user feel in control of the interaction?
Is it exciting and motivating to use the product?
Is the product innovative and creative?
The User Experience Questionnaire (UEQ) allows a quick assessment of the user experience of interactive products. The format of the questionnaire supports users to immediately express feelings, impressions, and attitudes that arise when they use a product. The scales of the questionnaire cover a comprehensive impression of user experience, i.e. measure both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation).
Gallery Check out what we've been working on All
benchmark
chart
data
excel sheet
statistic
(http://www.ueq-online.org/wp-content/uploads/excel_benchmark_chart.png) (http://www.ueq-online.org/wp-content/uploads/excel_benchmark_data.png) (http://www.ueq-online.o
(http://www.ueq-online.org/wp-content/uploads/excel_mean_value_per_item.png) (http://www.ueq-online.org/wp-content/uploads/excel_results_per_item.png) (http://www.ueq-online.o
(http://www.ueq-online.org/wp-content/uploads/excel_scale_means_chart.png) (http://www.ueq-online.org/wp-content/uploads/excel_scale_means_per_person.png)
Publication Papers concerning the construction of the User Experience Questionnaire Search:
Year
Title
Author
Publicated in
Source
2017
Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S)
Schrepp, M., A. Hinderks, and J. Thomaschewski
International Journal of Interactive Multimedia and Artificial Intelligence, ISSN 1989-1660, Vol 4 No 6
PDF Link ( http://www.ijimai.org/journal/sites/default/files/files/2017/09/ijimai20174_6_14_pdf_20309.pdf)
2016
User Experience Questionnaire: Development of an Indonesian Version and Its Usage for Product Evaluation.
Santoso, H.B.; Schrepp, M.; Isal, R.Y.K.; Utomo, A.Y. & Priyogi, B.
The Journal of Educators Online-JEO January 2016 ISSN 1547-500X Vol 13 Number 1, S. 58-79.
PDF Link (http://bit.ly/1NdYcZ4)
2016
User Experience Questionnaire: Development of an Indonesian Version and Its Usage for Product Evaluation.
Santoso, H.B.; Schrepp, M.; Isal, R.Y.K.; Utomo, A.Y. & Priyogi, B.
The Journal of Educators Online-JEO January 2016 ISSN 1547-500X Vol 13 Number 1, S. 58-79.
PDF Link (http://bit.ly/1Fl790p)
2014
Efficient Measurement of the User Experience. A Portuguese Version.
Pérez Cota, Manuel; Thomaschewski, Jörg; Schrepp, Martin; Goncalves, Ramiro
Procedia Computer Science. 5th International Conference on Software Development and Technologies for Enhancing (27), S. 491-498. DOI: 10.1016/j.procs.2014.02.053
Link (http://www.sciencedirect.com/science/article/pii/S1877050914000556)
2012
Measurement of User Experience. A Spanish Language Version of the User Experience Questionnaire (UEQ)
Rauschenberger, M., Schrepp, M., Olschner, S., Thomaschewski, J. & Cota, M.P.
Rocha, A., Calvo-Manzano, J.A., Reis, L.P. & Cota, M.P. (Eds.), Sistemas y Tecnologías de Información u2013 Actas de la 7a Conferencia Ibérica de Sistemas y Tecnologías de Información u2013 Madrid, Espana, 20 al 23 de Junio de 2012. ISBN 978-989-96247-6-4
PDF Link (http://bit.ly/1Fl790p)
2012
Konstruktion eines Fragebogens für jugendliche Personen zur Messung der User Experience
Hinderks, A.; Schrepp, M.; Rauschenberger, M.; Olschner, S.; Thomaschewski, J.
Brau, H.; Lehmann, A.; Petrovic, K.; Schroeder, M. (Eds.); Usability Professionals 2012 pp. 78 - 83
PDF Link (http://bit.ly/1NP9315)
2008
Construction and evaluation of a user experience questionnaire
Laugwitz, B.; Held, T. & Schrepp, M.
Holzinger, A. (Ed.): USAB 2008, LNCS 5298, pp. 63-76.
PDF Link (http://bit.ly/1JDzOBQ)
2006
Konstruktion eines Fragebogens zur Messung der User Experience von Softwareprodukten [Construction of a questionnaire to measure the user experience of software products]
Laugwitz, B.; Schrepp, M. & Held, T.
A.M. Heinecke & H. Paul (Eds.): Mensch & Computer 2006 - Mensch und Computer im Strukturwandel. Oldenbourg Verlag, pp. 125 - 134
PDF Link (http://bit.ly/1PNkq7t)
Showing 1 to 8 of 8 entries
Applications of the User Experience Questionnaire Show 13
entries
Search:
Publicated in
Year
Title
Author
Source
2017
Evaluating and Redesigning the SelfMonitoring Tool
Harry B. Santoso, Isnaeni Nurrohmah, Suci Fadhilah, Wade H.
International Journal on Advanced Science, Engineering and Information Technology
Link (http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=1526)
2015
User Experience (UX) of the Fall Risk Assessment Tool (FRAT-up)
Nawaz, A., Helbostad,J., Chiari, L., Chesani, F., and Cattelani, L.
The 28th IEEE International Symposium on Computer-Based Medical Systems (CBMS 2015)
Link (http://ieeexplore.ieee.org/xpl/articleDetails.jsp?reload=true&arnumber=7167447&filter%3DAND(p_IS_Number%3A7167433))
2014
Research-in-progress: User Experience Evaluation of Student Centered E-Learning Environment for Computer Science Program.
Santoso, H. B., Schrepp, M., Isal, R. Y. K., Basaruddin, T., & Sadita, L.
Proceedings of the 3rd International Conference on User Science and Engineering 2014, Shah Alam, MALAYSIA (peer-reviewed).
Link (http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=7002676)
2013
User Experience Questionnaire Benchmark 2013 Praxiserfahrungen zum Einsatz im BusinessUmfeld
Schrepp, Martin; Olschner, Siegfried; Schubert, Ulf
Brau, Lehmann et al. (Hg.) 2013 u2013 Usability Professionals 2013, pages 348353
PDF Link (http://bit.ly/1fX2xqn)
2013
User Experience mit Fragebögen messen, Durchführung und Auswertung am Beispiel des UEQ
Rauschenberger, Maria; Thomaschewski, Jörg; Schrepp, Martin
Brau, Lehmann et al. (Hg.) 2013 -2013 Usability Professionals 2013, pages 7276
PDF Link (http://bit.ly/1ijZlqO)
2012
On the Evaluation of Auditory and Head-up Displays while Driving.
Dicke, C., Jakus, G., Tomazic, S. & Sodnik, J.
ACHI 2012
Link (https://www.researchgate.net/publication/234001234_On_the_Evaluation_of_Auditory_and_Head-up_Displays_While_Driving)
2011
Muss, darf und kann Geschäftssoftware Freude machen? Integration von Joy of Use Aspekten in CRMAnwendungen.
Schiffler, S.; Held, T. & Schrepp, M.
Brau, H.; Lehmann, A.; Petrovic, K. & Schroeder, C. (Eds.); Usability Professionals 2011, S. 164 171, German UPA e.V., Stuttgart
Link (https://www.researchgate.net/publication/236462468_Muss_darf_und_kann_Geschftssoftware_Freude_machen_Integration_von_Joy_of_U Anwendungen?ev=srch_pub)
2011
User Experience Monitoring: über die Notwendigkeit geschäftskritische Online-Prozesse permanent zu überwachen.
Hartmann, J.
iCom, Vol. 10, No. 3, S. 59-62
Link (https://www.researchgate.net/publication/220584566_User_Experience_Monitoring_ber_die_Notwendigkeit_geschftskritische_OnlineProzesse_permanent_zu_berwachen?ev=srch_pub)
2011
Benutzererlebnis bei Unternehmenssoftware: Ein Praxisbericht über die Umsetzung attraktiver Unternehmenssoftware
Rauschenberger, M.; Hinderks, A.; Thomaschewski, J.
Brau, H; Lehmann, A.; Petrovic, K.; Schroeder, M.C. (Eds.); Usability Professionals 2011, pp. 158 163
PDF Link (http://bit.ly/1KtrmbL)
2011
Visual Tool for Supporting Developers in Ontology-based Application Integration
Wieschnowsky, T. & Heiko Paulheim, H.
7th International Workshop on Semantic Web Enabled Software Engineering
Link (http://www.heikopaulheim.com/docs/swese2011b.pdf)
2011
Attractiveness of Social Plattforms: An investigation of StudiVZ.
Ilmberger, W.; Schrepp, M. & Held, T.
Blashki, K. (Ed.): Proceedings of the IADIS International Conference Interfaces and Human Computer Interaction 2011. IADIS Press. ISBN: 978-9728939-52-6
Link (https://www.researchgate.net/publication/236462416_Attractiveness_of_Social_Plattforms_An_investigation_of_StudiVZ?ev=srch_pub)
2009
Was verursacht den Zusammenhang zwischen Ästhetik und Usability.
Ilmberger, W.; Schrepp, M.; Held, T.
H. Wandke; S. Kain & D. Struve (Eds.): Mensch & Computer 2009. Oldenbourg Verlag, S. 383392
Link (https://www.researchgate.net/publication/221439444_Was_verursacht_den_Zusammenhang_zwischen_sthetik_und_Usability?ev=srch_pub
2009
Subjektive Benutzerzufriedenheit quantitativ erfassen: Erfahrungen mit dem User Experience Questionnaire UEQ
Laugwitz, B.; Schubert, U.; Ilmberger, W.; Tamm, N.; Held, T. & Schrepp, M.
Brau, H.; Diefenbach, S.; Hassenzahl, M.; Kohler, K.; Koller, F.; Peissner, M.; Petrovic, K.; Thielsch, M.;Ulrich, D. & Zimmermann, D. (Eds.); Usability Professionals 2009, pp. 220 225
Link (https://www.researchgate.net/publication/236462743_Subjektive_Benutzerzufriedenheit_quantitativ_erfassen_Erfahrungen_mit_dem_User_Expe ev=srch_pub)
Showing 1 to 13 of 17 entries
Previous Next
Download The UEQ Handbook
The UEQ Handbook 971.02 KB
English Version
German Version
Chinese Version
Spanish Version
Portuguese Version
French Version
English Version 1.50 MB
German Version 1.43 MB
Chinese Version 790.14 KB
Spanish Version 1.75 MB
Portuguese Version 2.32 MB
French Version 1.38 MB Author: Alain Tuor,
[email protected] (mailto:
[email protected]?subject=UEQ%20France)
Indonesian Version
Turkish Version
Indonesian Version 731.06 KB
Turkish Version 901.89 KB
Author: Harry B. Santoso,
[email protected] (mailto:
[email protected]?subject=UEQ%20Indonesian)
Japanese Version
Author: Baris Siri,
[email protected] (mailto:
[email protected]?subject=UEQ%20Turkisch)
Dutch Version
Japanese Version 895.07 KB
Dutch Version 1.65 MB
Italian Version
Italian Version 1.38 MB Author: Mauro Zenoni,
[email protected] (mailto:
[email protected]?subject=UEQ%20Italian)
Russian Version
Russian Version 642.87 KB
Author: Adriaan Dekker
Estonian Version
Slovenian Version
Estonian Version 900.22 KB
Slovenian Version 1.71 MB
Author: Jana Kadastik (mailto:
[email protected]? subject=UEQ%20Estonia)
Swedish Version
Swedish Version 1.91 MB
Authors: Dr. Matjaž Debevc, University of Maribor, Maribor Dr. Saša Jazbec, University of Maribor, Maribor Dr. Julija Lapuh Bele, B2 skupina, d.o.o, Ljubljana
Polish Version
Greek Version
Polish Version 2.87 MB
Greek Version 2.06 MB
Authors: Justyna Gerłowska (PhD, psychologist) (mailto:
[email protected]? subject=UEQ%20Polish) Katarzyna Grabowska-Aleksandrowicz (MD) Urszula Skrobas (MD) Konrad Rejdak (Professor, MD) Medical University of Lublin Chair and Department of Neurology (http://www.umlub.pl/en/university/organizationalstructure/szczegoly,77.html)
Persian Version
Author: Zacharias Kargas Email:
[email protected] (mailto:
[email protected]? subject=UEQ%20GreekVersion)
Complete Language Version
Persian Version 2.04 MB
Complete Language Version 6.91 MB
Authors: – Arefeh heshmati (Msc of health information technology) (mailto:
[email protected]?subject=UEQ%20Persian) – Peyman Rezaei-hachesu (PhD of health information management) – Taha Samad-Soltani (PhD of medical informatics) All authors are from the Department of Health Information Technology, School of Management and Medical Informatics, Tabriz University of Medical Sciences (Iran)
Hindi Version
Hindi Version 2.82 MB Author: Neha Parashar Email:
[email protected] (mailto:
[email protected]?subject=UEQ%20Hindi)
Bulgarian Version
Bulgarian Version 1.85 MB Author: Assen Tzekin
PLEASE HELP If you are a native speaker in one of these languages, please check the translation and give us feedback! If you you need a version in your native language, please contact us. We can provide you with some hints on how to create a good translation. You can use the UEQ free of charge! We permanently try to improve the quality of the questionnaire. If you have collected data using the UEQ, it would be a big help if you share those data with us. We will keep them of course absolutely confidential and use them only for internal calculations on scale quality.
UEQ-S Complete UEQ Short Version Complete UEQ Short Version 1.39 MB
Contains the UEQ-S Excel Sheet, an overview of the UEQ-S Items and the UEQ Handbook. The user experience questionnaire (UEQ) is a widely used questionnaire to measure the subjective impression of users towards the user experience of products. The UEQ is a semantic differential with 26 items. Filling out the UEQ takes approximately 3-5 minutes, i.e. the UEQ is already reasonably efficient concerning the time required to answer all items. However, there exist several valid application scenarios, where filling out the entire UEQ appears impractical. Therefore we created a 8 item short version of the UEQ, which is optimized for these specific application scenarios.
Meet the Team We promise we won't bite
(mailto:
[email protected])
(mailto:
[email protected])
(mailto:
[email protected])
(http://www.hinderks.org)
(http://www.sap.com)
(http://www.hs-emden-leer.de) (http://scholar.google.de/citations?
(https://www.researchgate.net/profile/Andreas_Hinderks) (http://www.linkedin.com/in/andreashinderks)
(https://www.researchgate.net/profile/Martin_Schrepp)
sortby=pubdate&hl=de&user=-
(https://www.xing.com/profile/Martin_Schrepp)
Oj8JzgAAAAJ&pagesize=100&view_op=list_works )
(skype:andreas.hinderks?call)
(http://www.researchgate.net/profile/Joerg_Thomaschewski) (https://www.xing.com/profile/Joerg_Thomaschewski )
Martin Schrepp Andreas Hinderks General Questions
Contact for translation of the UEQ One of the people who created the original UEQ version. Contact for translation into new languages and questions
If you have any questions, please don’t hesitate to get in touch.
Jörg Thomaschewski
concerning the data analysis excel sheet.
Professor at University of Applied Sciences Emden/Leer Generel question and contact for the Spanish and Portuguese version.
Contact We love hearing from our users! Please send your feedback to us, suggestions, comments, and questions. We get quite a bit of email, but we’ll try to get back to you as quickly as possible.
Send a Message
Editorial Responsibility
Your Name (required)
Andreas Hinderks Häfkerstr. 11 28844 Weyhe Germany
Your Email (required)
Contact: info [@] ueq-online.org
Subject
Your Message
Send
Andreas Hinderks © 2016
Disclaimer (http://www.ueq-online.org/disclaimer/)
