How to Fix QuickBooks Update Error 15242 in Payroll? (Description) QuickBooks Update Error 15242 usually appears when users try to download the latest QuickBooks Desktop updates or payroll updates. This error is directly related to the File Copy Service (FCS), which is required for QuickBooks to install updates correctly. When FCS stops working or becomes disabled, QuickBooks cannot apply payroll updates and displays error 15242. The error message often appears as: Error 15242: The QuickBooks FCS Service is not responding Payroll update failed. Unable to verify the digital signature. The update did not complete successfully. This error prevents users from downloading payroll tax table updates, processing payroll, or installing critical maintenance releases. Causes of QuickBooks Error 15242 QuickBooks may display this error due to: FCS (File Copy Service) is stopped, disabled, or damaged Payroll service key is incorrect or invalid Outdated QuickBooks Desktop version Corrupt payroll update files Damaged QuickBooks installation Missing digital signature certificate Incorrect Windows permissions blocking QuickBooks How to Fix QuickBooks Update Error 15242 Fix 1: Enable QuickBooks File Copy Service (FCS) Press Windows + R
Generated with https://kome.ai
Type: services.msc Find Intuit QuickBooks FCS Right-click !’ Properties Set Startup type = Manual Click Start, then OK Reopen QuickBooks and download updates again This is the most effective fix for Error 15242. Fix 2: Re-enter the Payroll Service Key Open QuickBooks Go to Employees !’ My Payroll Service !’ Manage Service Key Remove the existing key Re-enter your valid Payroll Service Key Click Next !’ Finish Download payroll updates again Fix 3: Install the Latest QuickBooks Desktop Updates Go to Help !’ Update QuickBooks Desktop Open the Update Now tab Select Reset Update Click Get Updates Restart QuickBooks when completed Fix 4: Repair QuickBooks Installation
Generated with https://kome.ai
Close QuickBooks Go to Control Panel !’ Programs !’ Programs and Features Choose QuickBooks Desktop Click Uninstall/Change !’ Repair Follow the wizard and restart your computer This fixes damaged installation files affecting updates. Fix 5: Install Digital Signature Certificate Go to C:\Program Files\Intuit\QuickBooks Locate QBW32.exe Right-click !’ Properties Open the Digital Signatures tab Choose Intuit Inc. !’ Details Click View Certificate !’ Install Certificate Restart your system and try updating again Final Words QuickBooks Error 15242 mainly occurs due to issues with the File Copy Service (FCS), payroll service key, or damaged update files. Enabling FCS and re-entering the payroll service key resolves the error in most cases. If the error continues, a QuickBooks repair or fresh update installation may be required."
Generated with https://kome.ai
How to Fix QuickBooks Update Error 15242 in Payroll?
How to Fix QuickBooks Update Error 15242 in Payroll? (Description) QuickBooks Update Error 15242 usually appears when users try to download the latest...