Find a Service Provider - Opticomm

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Find a Service Provider Once the Network Termination Device (NTD) is installed and commissioned the network is capable of having a retail service activated. This may be any of the following: Internet, Telephone (2), Foxtel and a range of other services. At this stage you should be in a position to order and have a service provided to you by a Retail Service Provider (RSP). OptiComm’s Fibre to the Premises solution is an “Open Access” network that provides residential and business customers a choice of retail service providers.

Queensland New South Wales and ACT Victoria South Australia Western Australia

Service Assurance MY INTERNET SPEED IS NOT WHAT I PURCHASED FROM MY SERVICE PROVIDER OptiComm’s network has more than sufficient capacity to provide the high speeds required by today’s bandwidth hungry Internet users. The OptiComm network easily delivers the bandwidth that each of our service providers have purchased from us. Please note that OptiComm does offer different product quality options to our service providers. It is up to the service providers to ensure they purchase the correct product options to ensure they have sufficient bandwidth to adequately service their end users requirements. These design decisions by the service provider, along with the service provider’s traffic class allocations, the end user equipment, quality of the home wiring and the speed of the servers providing the Internet content, will largely determine the speed the end user can achieve. Please contact your Internet Service Provider for further information or if you are experiencing problems.