TOP 10 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE IN 2024
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Customer Relationship Management (CRM) Welcome to the exciting world of Customer Relationship Management (CRM) software, dear readers! If you’re wondering what CRM is all about, don’t worry; we’re here to help you figure it out in the simplest way possible. Assume you own a company and your customers are your favorite people. You want to remember their birthdays, learn about their tastes, and make them feel special. CRM does exactly that for businesses; it’s like a digital cupcake with a personalized message, but for your customers. CRM applications, the three letters that strike fear into the hearts of all salespeople. But, before you run for the hills, listen up! CRMs are no longer the clunky, data-hoarding beasts of the past in 2024. They’re sleek, AI-powered sidekicks ready to take your sales to the next level.
1. HubSpot CRM HubSpot CRM is equivalent to having a digital love guru for your company. It assists you in organising, tracking, and nurturing customer relationships. What’s more, the best part? It will not suggest cheesy pickup lines; it is strictly business.
Features: Contact Management Deal Pipeline Email Marketing Landing Pages & Forms Reporting & Analytics Free Forever Plan
1. Salesforce Salesforce would be the CRM superhero. This platform can handle everything from lead management to deal closing. It’s like having a business sidekick who never sleeps.
Features: Contact Management Opportunity Management Sales Automation Reporting & Analytics Customization Mobile App
3. Zoho CRM Zoho CRM is a customer management Swiss Army knife. It’s simple enough for beginners while also being powerful enough for experts. Consider it the James Bond of CRM: smooth, efficient, and always effective.
Features: Contact Management Deal Pipeline Email Marketing Social Media Integration Customizable Dashboards Free Forever Plan
4. Freshworks CRM Freshworks CRM is as new as the Prince of Bel-Air – it breathes new life into customer management. It’s simple to use and charming enough to make your business groove to its success rhythm.
Features: Contact Management Deal Pipeline Email Marketing Phone & Chat Integration AI-Powered Insights Free Forever Plan
5. Pipedrive Pipedrive is the CRM equivalent of a GPS. It walks you through the ups and downs of the sales process, ensuring you never make a wrong turn. No more getting lost in the business jungle with Pipedrive!
Features: Visual Pipeline Activity Management Forecasting & Reporting Mobile App Integrations Free Trial
6. Insightly Insightly is a CRM (Customer Relationship Management) software that is cloud-based and designed for small and medium-sized businesses. Its goal is to provide a simple and cost-effective solution for managing sales, marketing, and customer service activities.
Features: Contact Management Lead Management Opportunity Management Project Management Workflow Automation Reporting and Analytics Mobile App Integrations
7. Zendesk Sell Zendesk Sell is a sales management CRM (Customer Relationship Management) software that is cloud-based. It aims to improve team collaboration, streamline your sales process, and ultimately increase revenue.
Features: Lead Management Deal Pipeline Management Contact Management Quotes and Orders Reporting and Analytics Email Integration Task Management Predictive Lead Scoring Mobile App
8. Oracle NetSuite CRM Oracle NetSuite CRM, a component of the NetSuite cloud ERP platform, provides powerful tools for managing customer relationships. However, it is more expensive and may not be suitable for all businesses. Here’s a rundown of its key features:
Features: Unified Platform Robust Contact Management Advanced Sales Pipeline Multi-Channel Marketing Automation Real-Time Business Intelligence Customizable Workflows Mobile App
9. Keap CRM Keap CRM, formerly Infusionsoft, is an all-in-one sales and marketing CRM platform for small and medium-sized businesses. It combines contact management, email marketing, marketing automation, and e-commerce functionality into a single, user-friendly interface.
Features:
Contact Management Lead Management Opportunity Management Marketing Automation E-commerce Integration Landing Page Builder Reporting and Analytics Mobile App Integrations
10. Freshsales Freshsales is a CRM (Customer Relationship Management) software that is cloud-based and designed for small and medium-sized businesses (SMBs). It aims to be user-friendly and affordable, while also providing a comprehensive set of features for managing sales, marketing, and customer service activities.
Features: Contact Management Lead Management Opportunity Management Project Management Marketing Automation Helpdesk Web Forms and Landing Page Builder
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