COVERING GREATER VANCOUVER & THE FRASER VALLEY SINCE 1989
15YEARS January 4–10, 2005 • Issue 793
40 under 40
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Business in Vancouver Issue 793
Meet the future of business in British Columbia: from a CFL football player moonlighting as a restaurateur, to the 34-year-old genius behind some of the world’s best-selling video games, 40 top achievers under the age of 40 share the stories behind their success
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2004 40
WINNERS
under
40 Emerging talent unearths wealth of business opportunities The typical path to entrepreneurial success is to build a better mousetrap. In recent years that has meant technological innovation: invent a new software program or a new telecommunications platform, and the world will beat a path to your door. To be sure, this year’s list of B.C.’s 40 most successful entrepreneurs under the age of 40 has no shortage of technical innovators. But far more prevalent are those who have found the fast track to success by uncovering opportunities in unexpected niches. For example, there’s Theo Kefalas, the 25-yearold who got a taste of the construction business working for his dad as a teenager. He saw the need for a personnel agency catering to that sector, and today he owns three businesses that together generate more than $6 million in revenue. And who’d have thought that cleaning industrial wire would be a growth industry? Thirty-sixyear-old Norman Chow invented an environmentally friendly way of stripping away residue from the manufacturing process, and today supplies 43 wire-makers, including clients as far afield as South Korea and Bahrain. Richard Gibbs found yet another niche in the industrial sector. He looks after the nuts and bolts
of automating industrial processes, such as filling giant vats for winemaker Andres Wines. An electrician by training, Gibbs applies his know-how to the factory floor. It took rare foresight to imagine that supplying massage equipment and plush slippers to health stores and mall kiosks could become a $6-million business. Ron Kline and Ari Schwartz are the visionaries behind Relaxus Products, which has capitalized on the demand for feel-good products. The good news on the technology front is that Vancouver is drawing the best and brightest from south of the border. After founding an IT help line in Phoenix, Arizona, Venus McNabb-Matalon decided the grass was greener north of the 49th parallel. She moved to Vancouver, and continues to oversee 1800-GeeksOnTime, which serves all 50 states through a network of 700 on-call contractors. Gaming whiz kid John Schappert was only 24 when the Florida company he founded was bringing in US$10 million in revenue. After he sold that company to Electronic Arts, Schappert moved to Vancouver, where he heads gaming development for EA’s Canadian operations. The strong showing of software developers among this year’s 40 Under 40 winners bodes well
for Vancouver’s continued strength in that area. Winners include the president of Maximizer Software, the president and CEO of Pivotal Corp., and the senior vice-president and general manager for the Americas for Business Objects. All are under 40 and at the top of their game. Lifestyles seem to have taken a turn for the environmentally responsible among this year’s crop of junior achievers. There are notably fewer SUVs among winners’ personal rides. Three report no car at all, opting for biking, walking and taking transit. One drives an electric hybrid, and another plans to trade in his Saab for a Mercedes Smart Car. The model of choice? Three drive a 500 S series. For those who prefer to rely on the internal combustion engine, the brand of choice among this year’s smart set is Mercedes. Nine 40 Under 40 winners drive a one (including the one planning to buy a Smart Car). The fitness challenge of the year? Climbing Mt. Kilimanjaro. One 40 Under 40 winner has met the challenge, and three plan to. And if you’re doing any gift buying for that successful young entrepreneur on your list, a CD by Thievery Corporation is a good bet. David Jordan Features Editor
TobyBarazzuol RyanBeedie NoahCantor JohnCaputo RobinChakrabarti MarkChaplin NormanChow JamesCrickmoreThompson BillDobie RichardGibbs DarenHancott SteveHegyes MarkHolland BrendaIrwin LeoJohnson RichardKatrusiak ChuckKeeling TheoKefalas RonKline RobKouwenhoven RobKragelj VenusMcNabbMatalon MichaelMcPhie TroyMoreira ClaireNewell MarkO'Dea TinaOsen JanettePantry SimonPimstone MikeRodger ElanaRosenfeld JohnSchappert AriSchwartz DiveshSisodraker EdwardSmith GeraldTritt GregWolfe BarryYates CherylZiola BrankoZurkovic
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Business in Vancouver
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January 4–10, 2005
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Business in Vancouver
January 4–10, 2005
TobyBarazzuol President, Eclipse Awards International Age: 34 Toby Barazzuol’s knack for courting marquee clients has helped him build Eclipse Awards International into a seven-employee company nearing $1 million in annual revenue. The 34-year-old’s acumen selling awards and recognition products has drawn clients such as Microsoft Corp., Oracle Corp., General Electric, Proctor and Gamble, Royal Bank of Canada, Business Objects, Deloitte and Touche, Telus Corp. and Ballard Power. Barazzuol’s sales to those clients have resulted in his awards sitting in trophy cabinets of recipients such as former U.S. president Bill Clinton, former astronaut John Glenn and actor Martin Sheen. But his proudest business catch was winning the North American Space Agency contract to provide awards to all the companies involved in building the vehicles that crawled on Mars earlier this year after the successful NASA space mission. “They have a mandate that they have to buy American first. But they looked at our website and had heard about the quality of service that we provide and ultimately we won what was a pretty big contract,” he said. As Barazzuol grew Eclipse he kept his eye on social responsibility. He recently joined BC Hydro’s Green Power certificate program and committed to buying 100 per cent of his company’s electricity through Green Power certificates.
Barazzuol moved his company to Vancouver’s Downtown Eastside as much to revitalize the neighbourhood as to flee high rents in Yaletown, where he founded Eclipse in 1998. He is an active board member for the Strathcona Business Improvement Association and is vice-chair of the Strathcona Revitalization Committee. He also chairs the BIA’s visual improvement committee, which hires people to plant flowers, paint murals and otherwise beautify the Downtown Eastside. The graduate of YMCA’s New Ventures Network program also helps entrepreneurs in that program draft effective business plans. ■ Profession you would like to try: Flamenco guitarist or architect Where do you feel most comfortable? Sharing a meal with family or friends Favourite movie: Baraka Currently reading: From Naked Ape to Superspecies by David Suzuki Toughest decision: Leaving a secure job to start out on my own Car: Currently none – waiting for the right Hybrid car Would most like to meet: Jon Stewart of The Daily Show Born: Vancouver, B.C. Last CD bought: Outernational Sound by Thievery Corporation Education: B.Comm, UBC What’s left to do: Expand our business operations into the U.S., transform the Strathcona area into a balanced community and start a family with lots of kids
40 UNDER 40
40 under 40
BrendaIrwin Director of venture capital, Business Development Bank of Canada Age: 39 Brenda Irwin has sat on 10 different corporate boards and has been part of a team negotiating 10 direct investments in B.C. companies worth a total of $33 million. Her biggest investment last year resulted from bringing together a syndicate that invested $8 million in Inimex Pharmaceuticals Inc. As director of the Business Development Bank of Canada’s venture capital division, Irwin chairs Neurostream Technologies Inc. and is currently on a mix of compensation, audit and corporate governance committees for six different corporate boards, including the public company Xillix Technologies Corp. Irwin helped found the Vancouver Biotech Angel Forum and was instrumental getting BDC to sponsor the event. She is also a frequent speaker at biotech industry events. BDC recruited Irwin while she was completing her MBA from the University of British Columbia. Before moving to B.C., she was a middle school science teacher in Ontario. Through it all, she has kept her desire to inspire young minds. Irwin has mentored between three and seven students each year for the past four years as part of her involvement in the Forum for
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Women Entrepreneurs, the Vancouver Board of Trade and UBC’s Sauder School of Business. She has also started volunteering at John Oliver Secondary School, teaching basic entrepreneurship and small business skills in the classroom as part of a program targeting youth at risk. She is also a director in the school’s Take a Hike program. Her busy schedule allows her time to be a member of BC Biotech’s finance committee and a committee member for Mary McDonald’s IT and Biotech Financing Forum. Outside work, she likes cycling, keeping in shape and what would appear to most people to be insurmountable challenges. She climbed Mount Kilimanjaro in December 2002 and has her sights on completing an Ironman competition. ■ Profession you would like to try: Adventure travel coordinator Where do you feel most comfortable? Kicking back in Kelowna with good friends Favourite movie: Sound of Music Currently reading: The Agony and the Ecstasy: A Biographical Novel of Michelangelo by Irving Stone Toughest decision: Changing careers and leaving education Car: I use bike and TransLink services Would most like to meet: Condoleeza Rice Birthplace: Woodstock, Ontario Last CD bought: Only You, by Harry Connick Jr. Education: MBA from UBC What’s left to do: Commit to training for, and enter my first Ironman competition
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Business in Vancouver January 4–10, 2005
40 UNDER 40
RyanBeedie President, The Beedie Group Age: 36 Ryan Beedie remembers driving around with his father as a young boy, learning his first lessons about industrial real estate development before he ever set foot in school. “I’d be going around to development sites with Dad, sitting at dinner talking about the business,” he recalled. “It’s in your blood and it becomes intense.” Born and raised in Burnaby, Beedie said he never considered having a career outside of the family business. He joined the company in 1993 and has been responsible for all new development projects and land acquisitions since 1994. Under his command, the company has become the largest landlord of industrial space in B.C., with 4.6 million square feet. After finishing his undergraduate degree at Simon Fraser University, Beedie worked as a chartered accountant at Ernst & Young. After that eight-month stint, he completed an MBA in real estate and finance. The Beedie Group buys land,
designs and builds industrial buildings and then either sells or leases the buildings. In about half of cases it will hold the building and become the landlord, but Beedie said there’s a growing trend of companies buying the building they occupy. “Smaller companies want to own the building,” he said, noting that larger multinationals, on the other hand, will lease their premises. Beedie plans to expand into Calgary while at the same time diversifying into residential and commercial real estate developments. Beedie’s attempted foray into the hockey business is a sore point. He and Tom Gaglardi, CEO of the Sandman Hotel Inn and Suites, attempted to buy the Vancouver Canucks and GM Place but the deal went sour. Beedie spends much of his free time with his wife Cindy and their three kids, ages 10, eight and five. ■
Profession you would like to try: Lead guitarist in a rock band Where do you feel most comfortable? On the beach in Hawaii Favourite movie: After Hours Currently reading: Politicians, Partisans and Parasites Toughest decision: Whether to have a third child Car: Silver BMW 645 convertible Would most like to meet: Bono Born: Burnaby Last CD bought: How to Dismantle an Atomic Bomb, by U2 Education: SFU, UBC What’s left to do: Travel the world
40 under 40
ChuckKeeling General manager, Orangeville Raceway Ltd. Age: 32
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Chuck Keeling is managing Surrey’s Fraser Downs through a $25 million redevelopment that will include a state-of-the-art casino. The 32-year-old opened a temporary 200-slot-machine casino at the Cloverdale horse racing track in April and says revenues from that facility are exceeding expectations, though he won’t be specific. Keeling became the general manager of both of Orangeville Raceway Ltd.’s B.C. tracks – Fraser Downs and Vancouver Island’s Sandown Park – when he was 24 years old. His father Jim Keeling had died in a drowning accident and Orangeville’s directors saw promise in the next Keeling generation. Since then, Keeling has grown the Fraser Downs payroll from 200 to 250 employees, and he expects to have about 300 staff within eight months. That’s when construction is slated to be complete on a renovated racetrack that will be home to 400 slot machines. Including contractors such as jockeys and trainers, more than 1,000 people make their living at Fraser Downs. A further 125 people earn their livelihood at Sandown Park, where Keeling expects to start to make site improvements soon. Outside work, Keeling is a director of Teletheatre BC, which operates all off-track betting in BC. He is also a director at Standardbred Canada, which registers Canadian horses and industry participants and at the Winners
Foundation, a charity providing counselling to industry workers who have substance abuse or gambling problems. His other directorships include the Greener Pastures Society, which provides homes for former racehorses and at the BC Harness Racing Hall of Fame where he is a founding director. The total amount bet on horse races at Fraser Downs “has been stagnant the past eight years, which is the whole rationale for us to kick-start the industry through other kinds of gaming,” he said. “We’re about to see some explosive growth.” ■ Profession you would like to try: Pro soccer player Where do you feel most comfortable? Sitting on a boat in a lake Favourite movie: One Flew over the Cuckoo’s Nest Currently reading: Road to Hell: How the Biker Gangs are Conquering Canada by Julian Sher and William Marsden Toughest decision: Terminating an employee Car: Ford Explorer Would most like to meet: Bill Veeck, the former baseball team owner who sent a midget out to hit because he would have a small strike zone Birthplace: London, Ontario Last CD bought: A CD by the band the Tea Party Education: BA from SFU What’s left to do: Build two helicopter pads in the infields of our two racetracks and buy a helicopter so I can easily commute
Business in Vancouver
January 4–10, 2005
40 UNDER 40
JohnCaputo President, Maximizer Software Age: 35 John Caputo has a track record of growing technology companies and bringing them to profitability. When he was Maximizer Software Inc.’s CFO, his plan to cut staff, reduce trade show participation and scrutinize all expenditures helped turn the contact management software developer’s $18-million 2001 loss into a $1.9million profit in 2003. Now a co-president with Tom Bennett, Caputo has also helped expand Maximizer’s share of the contact-management market. Before he joined Maximizer, Caputo was CFO at Velocity Computer Systems, where he stickhandled three acquisitions and guided Velocity through an IPO. Caputo relies on his training as a chartered accountant and knowledge gained during his business administration degree from SFU, where he won the dean’s medal as
the top business graduate in 1992. Caputo’s work has helped Maximizer add more than 600 new corporate customers, pushing the company past 6,000 total customers since its 1995 inception. But his proudest accomplishment is creating a vibrant workplace for his 87 local employees and 77 others scattered around the world. “I wanted to make a culture where this is a great place to work and people are jacked up and motivated to come to work every day,” he explained. Caputo established an “employer of choice program,” whereby about 97 per cent of his employees answered an anonymous survey suggesting ways to better the company. At his staff’s urging, Caputo boosted communication and started hosting quarterly staff meetings and biweekly management meetings. He has also actively encouraged
employee involvement with United Way. Caputo’s started an internal competition with staff divided into Survivor-style tribes. The result was 100-per-cent employee participation, raising a total of $18,000 for the United Way including a corporate donation. “As soon as one department reached 100-per-cent participation, the other departments realized that they had to do that in order to win a prize,” he said. Caputo’s industry involvement includes chairing committees for awards galas at the British Columbia Technology Industries Association. ■ Profession you would like to try: Venture capitalist / investment banker Where do you feel most comfortable? Playing Yu-Gi-Oh! with my two sons Favourite movie: Goodfellas Currently reading: Every Second Counts by Lance Armstrong Toughest decision: To restructure Maximizer Software Car: BMW 740 Would most like to meet: Darryl Sittler (childhood hero) Birthplace: Kamloops Last CD bought: AC/DC Live Education: BBA, CA What’s left to do: Grow personal real estate and mortgage investment portfolio to multi-million level
BrankoZurkovic CEO, Upside Wireless Age: 38 Branko Zurkovic’s computer engineering degree marks him as a techie, but his MBA has helped him convert complex high tech visions into viable businesses. He cut his business teeth by founding, growing and selling the java-language software developer Modena Technologies in the 1990s. Then he had a Eureka moment. He had a cell phone and he realized he couldn’t send text messages across the world. Fido customers were the first British Columbians to be able to text message, he explained. Telus Corp. and Rogers Wireless soon started offering the service, but initially they only gave subscribers the ability to message fellow subscribers, he added. Zurkovic realized that enabling text messages to reach all cell phones worldwide could be big business. He founded Upside Wireless with the intention of developing just such a capability. Telecommunication companies have since developed their own technologies expanding their subscribers’ abilities to text message. Telus subscribers, for example, can send messages via an inter-carrier service to 25 coun-
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tries. That doesn’t phase Zurkovic. “We offer a text messaging platform that can send and receive messages with any cell phone on the planet – from Uganda to Iran to Brazil,” he said. Having landed marquee clients such as Microsoft Corp. and Apple Computer, Inc., Zurkovic has 150,000 global users of his text messaging platform, and 97 per cent of those are outside Canada. Zurkovic has guided Upside Wireless to a profitable $1 million in 2004 revenues. He expects revenue to grow exponentially very soon. Zurkovic explained that text messaging is more popular globally than e-mail, and predicts that North America will join the rest of the world in the text messaging revolution. Text messaging will catch on quickly, he predicts, because senders pay for the correspondence. With email, it is the recipients who pay, which opens the door to spam. Now in 1,000 square feet of office space on Thurlow Street, Zurkovic is active with the Wireless Innovation Network of British Columbia, the British Columbia Technology Industries Association and the Vancouver Enterprise Forum. He also spends time with his wife Tania and their three children. ■
40 under 40
Profession you would like to try: Photographer Where do you feel most comfortable? My backyard Favourite movie: Usual Suspects with Kevin Spacey Toughest decision: To come to Vancouver and not to the U.S. Car: Mercedes SUV Would most like to meet: Intel founder Andy Grove Birthplace: Subotica, Serbia Last CD bought: Eric Clapton box set Education: Computer engineering degree from University of Novi Sad in Yugoslavia; MBA from SFU What’s left to do: Climb Mount Kilimanjaro
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Business in Vancouver January 4–10, 2005
40 UNDER 40
JanettePantry Partner, Borden Ladner Gervais Age: 35 One of Borden Ladner Gervais’s youngest Vancouver partners is also one of its rare partners without a law degree. Janette Pantry, 33, joined BLG in 2002 and boosted the firm’s ability to work with Crown corporations. She spent 2001 working at the B.C. government’s Crown Agencies Secretariat assisting with a core review of B.C.’s Crown corporations. She had racked up six years’ experience in accounting at Sheinin and Co., articled at Deloitte LLP and achieved one of the top 10 marks in B.C. on the final exam to become a chartered accountant in 1994. Pantry beat a well-worn path to BLG. Her career mentors, Bruce Sinclair and Robert Kopstein, both left Sheinin and Co. for BLG two months before she joined the firm.
“While working towards my chartered accountant designation at Deloitte, I quickly realized that a career auditing financial statements would not be for me,” Pantry explained. Her passion was always tax work. BLG has used Pantry’s nose for tax and experience with Crown corporations to benefit clients. She advised B.C. Ferries Corp. on income tax matters when the government body restructured in 2003. She also worked as part of BLG’s team advising British Columbia Railway Co. and the provincial government on aspects of its arrangement to sell B.C. Rail shares to CN Rail. Outside her casework, Pantry has built a profile in provincial and federal tax communities. “I have authored and presented courses on corporate tax matters for the Institute of Chartered Accountants of British Columbia,” she said. “In addition, I have presented papers at both the
MarkHolland Principal, Holland Barrs Planning Group Inc. Age: 38 Mark Holland spearheaded early sustainable urban planning initiatives in Vancouver that resulted in the development of Southeast False Creek and prompted the City of Vancouver to adopt its green strategy. His work also encouraged real estate developers to build LEED-
certified buildings and helped the City of Vancouver win a national honour award from the Canadian Institute of Planners for the False Creek neighbourhood. Holland was a city planner on staff at the City of Vancouver from 1997 to 1999. He left to found the private consulting firm Holland Barrs Planning Group Inc. and hone its specialty in urban planning. He has since added a business partner and three staff.
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Profession you would like to try: Reporter Where do you feel most comfortable? Centennial Beach in Tsawwassen Favourite movie: Chocolate Currently reading: A Fine Balance by Rohinton Mistry Toughest decision: To move to Vancouver from Ontario Car: 10-year-old Saturn. I don’t like to drive so I take the bus as much as I can Would most like to meet: Margaret Thatcher Born: Fergus, Ontario Last CD bought: Fitness mix of 1980s songs that I bought at Costco Education: B.Comm from Queens University What’s left to do: Run a marathon
British Columbia tax conference and the national tax conference to audiences of up to approximately 500 people.” Pantry made her first presentation when she was 28. ■
40 under 40 “I saw the sustainability movement growing, so I realized I’d have to leave government to get a piece of the action,” he said. Holland Barrs generated about $500,000 in revenue in 2003, double what it earned the year before, said Holland. Part of that success comes from his former employer. Last year, the City of Vancouver contracted him as an in-house consultant to establish its sustainability office. While there, he grew the city’s sustainability office from the equivalent of one and a half people to a team of five full-time employees. He also saw that office’s budget grow from $250,000 to more than $2 million. As a student, Holland won a medal for graduating at the top of his University of British Columbia landscape design class. Outside of work, he co-chairs the Community Energy Association and is vice-president of the Ecodesign Resource Society. He also gives presentations on issues that he’s passionate about, such as climate change, envisioning sustainability and public sector land management. He spends as much time as he can with his partner Linda Findlay. ■ Profession you would like to try: Novelist and educational author Where do you feel most comfortable? Standing on a beach in the Gulf Islands Favourite movie: Bladerunner Currently reading: Creating Money by Sanya Roman and a book called The Best Business Stories of 2004 Toughest decision: To leave the public sector to go to the private sector Car: Saab 900s, but I’m shopping for a Mercedes Smart car Would most like to meet: Kofi Annan because he’s choreographing world progress Born: Victoria, B.C. Last CD bought: Den of Thieves by Thievery Corporation Education: M.Sc from UBC What’s left to do: Write a book for city managers on sustainable cities
Business in Vancouver
January 4–10, 2005
RichardGibbs Owner, Neutron Technologies Age: 34 Richard Gibbs used his training as an electrician and his daring as an entrepreneur to build Neutron Technologies to 28 staff and about $2.5 million in annual revenue. He founded Neutron in a 2,600square-foot office in Surrey in 1999 with partners Dave Szabo and James Gibson. Within three years, the trio had grown annual revenue to $3.5 million and they had attracted media attention. Profit Magazine named them as one of the Top 50 up-and-coming companies in Canada. Customer growth came at a dizzying pace and soon Neutron had more than 370 Lower Mainland clients. That forced Gibbs and his partners to relocate to half of a 20,000-square-foot warehouse on Annacis Island, where they intend to eventually take the entire space. Neutron helps manufacturing companies streamline operations through automation. One recent job saw Neutron install an Andres
Wines filling machine for its bottling line. “Neutron places machines on the floor, hooks up electrical pneumatics, water and integrates them with the rest of the machinery,” Gibbs said. Along their path to success, Gibbs and his partners made some tough business decisions. They grew to 35 staff in their original facility before streamlining operations and cutting seven staff to help finance their move. Gibbs believes Neutron’s fortunes will rise in sync with the Canadian dollar because enhanced price competition will force companies to automate, he said. He is targeting $4.7 million in annual revenue by the end of 2005 as companies outsource maintenance and other electrical work. “Companies don’t want to concentrate on or understand what kind of computer is running their machines or what kind of motor is running machine belts,” he explained. “They want to make their waffles or cookies or bricks and focus on that core business.” ■
40 UNDER 40 Profession you would like to try: Restaurant owner Where do you feel most comfortable? Home with wife Nadine Favourite movie: Goodfellas Currently reading: The Da Vinci Code by Dan Brown Toughest decision: Putting my neck on the line to found a business Car: 2003 Ford 4 by 4 Would most like to meet: Bill Clinton Born: Huntsville, Ontario Last CD bought: Tourist, by St. Germain Education: Electrical apprenticeship at Calgary’s SAIT What’s left to do: Travel through South America
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DiveshSisodraker President and CEO, Pivotal Corp. Age: 35 Talk about getting ahead early. At just 35, Divesh Sisodraker is at the helm of Pivotal Corp., one of the Lower Mainland’s longeststanding software companies. “I know a lot of 40-year-olds who have more hair than I do,” quipped Sisodraker, who was born in a rural village in Uganda and moved to Vancouver as an infant. But he doesn’t concern himself too much with the issue. “I just do the best job I can and I don’t worry about how old I am,” said Sisodraker, Pivotal’s president and CEO. After graduating from university and receiving accreditation as a chartered accountant in B.C., Sisodraker embarked on a career that included a local stint with KPMG and a Thailand posting with HSBC James Capel Asia Ltd. Indeed, he had just been in Bangkok a short while when the Asian currency crisis of the late ’90s hit. He returned to Vancouver and after a spell with A.L.I. Technologies he joined Pivotal in January 2000. It was a move prompted by his toughest career decision yet. “But moving to the other side of the table, building businesses, was where I knew I wanted to be,” he said. When he joined Pivotal, which specializes in customer relationship management software, the tech market was frothy and Pivotal was basking in growth. Then the market imploded following the dot-com meltdown. “Hitting the wall was emotionally
very difficult,” Sisodraker said, recalling the tough restructuring and layoffs that Pivotal had to endure. Yet the steps were necessary. “I know that we made the right decisions for the company,” he said. Following an intense bidding battle, Pivotal became a business unit belonging to Hong Kong parent Chinadotcom Corp. in December 2003. The healthier group now has about 455 employees, with a couple of hundred in Vancouver. Sisodraker is also grateful for the contributions of his wife, Ashmita, throughout his career. “I’m remarkably fortunate in that I’m able to do what I do professionally because I have such an incredibly supportive spouse.” ■ Profession you would like to try: Jazz musician or teacher Where do you feel most comfortable? At home with my wife and kids Favourite movie: Remember the Titans Currently reading: Wooden: A Lifetime of Observations On and Off the Court Toughest decision: All the restructuring and layoffs at Pivotal Car: 1997 Pathfinder Would most like to meet: Oprah Winfrey Born: Kaberamaido, Uganda Last CD bought: Norah Jones, Feels Like Home Education: Bachelor of Business Administration (honours), SFU What’s left to do: From a career perspective, start my own company
Rita Estock, FCGA
New President Same Dedication to Excellence The Certified General Accountants Association of British Maurice (Moe) Jones, CGA Columbia is pleased to announce that Rita Estock, FCGA, has been elected President for 2005. Ms. Estock is Assistant Director of Finance for the Capital Regional District in Victoria. Joining Ms. Estock on the Association's executive committee are Maurice (Moe) Jones, CGA, First Vice-President (North Vancouver); Gordon Clissold, CGA, Second Vice-President (Coquitlam); Len Pietrzykowski, FCGA, Past-President and Treasurer (Courtenay); and R. W. (Bill) Caulfield, CGA (Hon.), Secretary and Executive Director, (North Vancouver). The Certified General Accountants Association of British Columbia represents 13,000 CGAs and students. Members work in industry, commerce, government, and in public practice. The Association promotes the excellence of its members and advances the accounting profession through education, certification and the protection of the public interest.
Gordon Clissold, CGA
Len Pietrzykowski, FCGA
R. W. (Bill) Caulfield, CGA (Hon.)
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Business in Vancouver January 4–10, 2005
40 UNDER 40
TroyMoreira President, Premier Marine Insurance Managers Group Age: 30 The 9/11 terrorist attacks changed the face of the insurance industry, said Troy Moreira, president of Vancouver-based Premier Marine Insurance Managers Group. “There were new opportunities, but you had to rise to the challenge,” he said. “The public does not always like it but prices went on the rise. We could make a better return and we went out and pushed as hard as we could.” During 2004, he expects the company will secure total sales of $38 million, accruing $4.5 million in commissions. Since Moreira took over as company president in 2001, Premier has enjoyed a three-
fold increase in revenue. It has also diversified its line of insurance products. When Moreira’s father started the business 15 years ago, it was primarily involved in insuring vessels. “It was always a very small business and it was writing the yacht business,” he said. “When I joined the company it grew almost tenfold, both in size and in scope.” While the yacht business remains important, the residential construction sector is now the single biggest sector for Premier. “It is very fast-paced and deals are often last-minute, so we have to have the services there immediately. People would be surprised how many high-value homes are being built for six, seven and eight million dollars. We specialize in
insuring the construction of homes with a high net worth.” The company now has eight classes of core business, with diversification offering opportunities for further growth. Around 90 per cent of its business is underwritten by Lloyds Underwriters, with the remainder by ING Canada. ■ Profession you would like to try: Medical doctor Where do you feel most comfortable? In my office Favourite movie: James Bond’s On Her Majesty’s Secret Service Currently reading: Bill Clinton’s autobiography Toughest decision: To step back from work to support new family Car: Hummer H1 Would most like to meet: Bill Clinton Birthplace: London, Ontario Last CD bought: Best of the Bee Gees Education: B.Comm from University of Guelph, and MBA from SFU What’s left to do: Coaching my son’s American Football team
ClaireNewell Owner and president, Jubilee Tours and Travel Ltd. Age: 34 Running a travel agency when more and more travelers are booking trips online is challenge enough, but Claire Newell is actually growing her company. The outgoing 34-year-old opened Jubilee Tours and Travel Ltd. in 1993, shortly after graduating from the University of B.C. and thanks to a marketing niche, has grown the company to 30 staff. Revenues have jumped from $2 million in 1996 to more than ten times that amount in 2004. Most travel agencies advertise in newspapers, but Newell set her company apart by focusing on television advertising. She has become a household name as the
school when a chance meeting with a successful hotel wholesaler steered her into the travel industry. Newell is also spinning her passion into charitable work. In January Newell started the Angel Flight Project, which works with Canuck Place to help kids living with serious illnesses and their families visit relatives or dream destinations on trips they could otherwise not afford. ■
official travel consultant for Global Television. “A lot has happened in the travel industry in the last four years,” said Newell. “It’s been a business where you either have to have found your niche, you’ve gone under or you’ve merged.” Ninety-eight per cent of the company’s bookings are done over the phone after people have seen the number on TV or checked out Jubilee’s website. “I like to say we have the clicks and the bricks,” she said, noting customers can call in, book online or visit its only office in Burnaby. Keeping the business under one roof results in economies of scale that allow Jubilee to skip the booking fees, resulting in more corporate business. Newell planned to go into law
Increase your bottom line by going downhill
Profession you would like to try: Creative writing Where do you feel most comfortable? With my family at home Favourite movie: Grease Currently ready: The Da Vinci Code Toughest decision: When to have kids Car: 2004 E320 4-matic Mercedes Would most like to meet: Richard Branson Born: Edinburgh, Scotland Last CD bought: The Best of Shania Education: UBC What’s left to do: Expand across Canada and into the U.S.
SteveHegyes Producer and principal, Brightlight Pictures Inc. Age: 37
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40 under 40
Steve Hegyes may be a cofounder of a prominent local film production company, but the producer and principal at Vancouver’s Brightlight Pictures Inc. took his first steps along the path to his celluloid career when he was just a kid. That’s when Hegyes made his own eight-millimetre movies as a hobby. And his passion for films has lasted to this day. “I think the idea that you can take an idea and turn it into something that’s real is what’s really exciting to me,” Hegyes noted. He described movies as “something that everybody has an opinion on, which is good and bad when you’re making them,” he added, laughing.
The Montreal native followed his dream by attending film school at the University of B.C. Hegyes then gained experience producing a handful of movies, including Double Happiness, Dirty and Last Wedding. In 2001, he launched Brightlight along with long-time colleague Shawn Williamson. The idea was to develop, finance and produce independent features and TV projects for domestic and international markets. Times have been busy, with Brightlight producing more than 15 features since inception. White Noise, a U.K.-Canada co-production starring Michael Keaton, is set to be in North American theatres in January 2005. Brightlight opened a Victoria office last February, and 20 employees work at the two locales. The company has announced a
$50-million partnership with H2O Motion Pictures, with the aim of co-producing at least five multinational features in B.C. Hegyes hopes the first of these films will begin production this summer. ■ Profession you would like to try: Flying airplanes Where do you feel most comfortable? A good movie theatre Favourite movie: Red Dust Currently reading: Shadow Divers Toughest decision: Betting the company on the production of White Noise Car: Nissan 350Z convertible Would most like to meet: The Dalai Lama Born: Montreal Last CD bought: Has Been, by William Shatner Education: Undergraduate and master’s degree in film and television production, UBC What’s left to do: Everything I haven’t done – a lot
Business in Vancouver
January 4–10, 2005
40 UNDER 40
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VenusMcNabb-Matalon Founder and CEO, 1-800GeeksOnTime Age: 28 Venus McNabb-Matalon turned a frustrating 1999 experience getting her computer repaired into a business that generates more than $1 million a year in revenue, employs 14 staff and completes more than 10,000 service calls a year. McNabb loves retelling how she lugged her computer onto a Toronto streetcar and travelled across town to a repair store that charged “ridiculously expensive rates for lousy service.” She was convinced that the market was ripe for a nationwide on-site computer repair company. She moved to Phoenix, Arizona and founded 1-800-GeeksOnTime out of her home. She quickly grew the company’s geographic footprint to include service to people in all 50 states through a network of 700 on-call contract technicians. Revenues doubled last year and
McNabb-Matalon expects her company’s growth curve to continue. “If someone needs emergency service and wants someone to come within the hour, we provide that,” she said. “Technicians who don’t work for us full time are the best way to provide that service.” Fear of a tragedy brought her back to Canada in 2002. Her twoyear-old son needed a kidney transplant and she believed Canada’s medical system would provide better care than the American one. Her son is doing well now.
She chose to live in Vancouver because of the city’s beauty and culture. And she is about to launch her computer repair service in Canada, starting in British Columbia. The company is currently based in Washington State but she has an office with two staff and a call centre in Vancouver. In October, McNabb-Matalon won recognition from the New York-based Stevie Awards for Women as the Best Young Entrepreneur of 2004. ■
Profession most like to try: Acting Where do you feel most comfortable? On a beach in California or at Kits Favourite movie: Chicago Currently reading: Bill Clinton’s My Life Toughest decision: Making choices for my son’s health such as whether to get naturopathic or traditional medical care Car: Ford Explorer Would most like to meet: Madonna Birthplace: Oakville, Ontario Last CD bought: James Brown’s Greatest Hits Education: Computer science diploma What’s left to do: Travel to Europe, Australia and Israel
40 under 40
BillDobie President and CEO, Navarik Corp. Age: 32 The bursting of the dot-com bubble offered Bill Dobie a great opportunity while also presenting several challenges as he established his company in the shipping sector. Navarik Corp., founded in 2000, creates software to help shipping companies collect data on a particular vessel, such as how long it takes to load goods at port and the quality of cargo at a destination. “The main driver of growth has been mostly due to building relationships with the shipping industry to explain how they could use the Web technology to improve their business,” said Dobie. “After the dot-com boom, a lot
RobinChakrabarti Regional vice-president and general manager, Canadian Springs Water Co. Age: 35 Robin Chakrabarti manages the 400 employees working in six distribution centres across western Canada for Canada’s largest bot-
tled water company. He landed his job as regional vice-president and general manager at Canadian Springs Water Co. in February 2004, after working as its vice-president of finance. He schmoozed with investment bankers and planning to launch an IPO, but the IPO collapsed when
Profession you would most like to try: Business teacher or NHL hockey coach Where do you feel most comfortable? Anywhere with my family Favourite movie: Old School or Goodfellas Currently reading: Pagan Christ by Tom Harpur and Eighth Habit by Stephen Covey Toughest decision: To join Canadian Springs and leave a good career at TD Bank with co-workers who I enjoyed working with Car: My wife has mini-van and I’m shopping for an SUV Would most like to meet: Of those alive, Richard Branson; all-time, Leonardo da Vinci Birthplace: Barrie Ontario Last CD bought: Best of Pearl Jam Education: MBA at SFU What’s left to do: Attend every game of a Stanley Cup Final
of people did not trust anything that was coming out of the Internet. Because I had relationships with these guys from shipping, we could work with them to pull the good stuff from the technology and speak their language.” Navarik was founded by five partners who met at the University of British Columbia during their undergrad programs. They cobbled together around $100,000 of seed money and relied primarily on sales for further growth. Navarik, with 23 staff, enjoyed 2004 revenue of $1.5 million, and in 2005 Dobie expects revenue of between $2 million and $3 million. Dobie said an increasing number of companies are looking to IT to simplify their operations, adding that a lot of his customers were previously collecting and sharing this information by e-mail, which
Chakrabarti helped negotiate the January 2003 deal to sell the entire Sparkling Spring Water Group, including the Canadian Springs division, to French multi-national Group Danonel. That sale was worth $500 million and it gave SSWG shareholders a 40-per-cent premium on the payout they expected from an IPO. Chakrabarti’s start in the water business came at the tender age of 30, when he jumped from being the TD Bank’s relationship manager of corporate banking to be Sparkling Spring Water Group Ltd.’s vice-president of finance. Armed with an MBA from Simon Fraser University, Chakrabarti helped Sparkling Spring expand by navigating 10 acquisitions in seven countries while moving the company’s head office to Vancouver from Halifax. “Two deals in Holland were interesting because both the president and I don’t speak Dutch. The sellers wanted to negotiate the
proved inefficient. “Our software acts like a real-time diary of what happens to the ship while it is at sea and while it is at port,” he said. One of Dobie’s major goals is to offer Navarik’s software in a slightly more standard format, so that it can be used and tested by clients with less of an up-front cost. ■ Profession you would like to try: Crown attorney Where do you feel most comfortable? At the beach in the fall Favourite movie: The Shawshank Redemption Currently reading: Blue Mars by Kim Stanley Robinson and The Company: A Short History of a Revolutionary Idea by John Micklethwait and Adrian Wooldridge Toughest decision: Having to lay people off Car: No car, mostly walk Would most like to meet: Bill Clinton Birthplace: New Westminster Last CD bought: O by Damien Rice Education: Political science, UBC What’s left to do: Start another business and have a family; go on vacation for two years
deal in that language so we needed good faith and a good lawyer,” he said. Outside work, he mentors students and is a guest speaker at
SFU’s faculty of business. He also teaches a full-day course four times a year to junior-high students across B.C., encouraging them to stay in school. ■
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Business in Vancouver January 4–10, 2005
40 UNDER 40
GeraldTritt NoahCantor Gerald Tritt (left) Co-owner, Vera’s Burger Shack Age: 35 Noah Cantor Co-owner, Vera’s Burger Shack Age: 33 The stars have been smiling on Toronto Argonauts defensive back Noah Cantor. Not only are he and his business partner Gerald Tritt growing a popular hamburger restaurant chain, but the former five-year B.C. Lion beat his exteammates to win his fourth Grey Cup championship in November. “Winning the Grey Cup is still exciting and very special,” said Cantor. But now that the season is finished, he can concentrate on his partnership operating fast-growing Vera’s Burger Shack’s four outlets. Cantor bought into his longtime friend Tritt’s business in 2001 when Tritt opened his second Vera’s outlet in Kitsilano. Tritt had bought the original Vera’s outlet in West Vancouver a year earlier from longtime restaurateur Vera Hockfelder. “There really is a Vera. It’s not just me on Friday nights,” Tritt joked. Tritt and Cantor expanded the
40 under 40
Gerald Tritt
Noah Cantor Profession you would like to try: Chiropractor Where do you feel most comfortable? With family Favourite movie: Slapshot Currently reading: Flyfishing for Dummies Toughest decision: Over easy or scrambled Car: 1996 Ford Bronco Would most like to meet: Al Capone Born: Ottawa Last CD bought: Jennifer Gasoi’s Songs for You Education: BA, Mary’s University What’s left to do: Travel the world chain, opening outlets on Denman Street and Davie Street in the last two years. Those outlets have helped them grow Vera’s revenues 1,500 per cent in four years to $2.5 million in 2004. They expect to open four new stores within the next year and a half thanks to current employees opening Vera’s franchises. Tritt and Cantor have already approved two employees to open franchises and they are all scouting the Lower Mainland for locations. “Franchising allows us to have the best of both worlds,” Tritt said of the strategy to charge a one-
To one of the youngest …
time $25,000 fee and collect a fiveper-cent royalty on sales. “We can expand faster and still protect our philosophy.” That philosophy centres on both staff and customer satisfaction. Tritt has worked his way up from being a restaurant busboy as a teenager to jobs as a waiter, bartender and cook. He is proud that, as a business owner, he has never paid the minimum wage. Tritt also aims to boost staff morale by hosting regular teambuilding events. Each summer month he plans an outing. Last year, that included a day at the beach, a day at Splashdown Park and a day playing paintball. Staff morale aside, Tritt said the formula to keep customers smacking their lips is to never freeze their fresh-made meat patties.
“Our belief is quality over price,” Tritt said. He explained that instead of cutting corners, Vera’s uses the best local ingredients. Further separating its burgers from those of the competition, Vera’s offers burgers with uncommon toppings such as Provalone or blue cheese and a fried egg. Customers can also order burgers made from ground turkey or ground lamb. Outside work, both are active with charities. Cantor visits children in hospitals while Tritt is active with the Jewish Community Centre. Tritt is on the JCC’s board for its annual sports dinner and is also on the board for his synagogue. His business interest led him to join the Dundarave Business Association and the Davie Street business
Profession you would like to try: Professional poker player Where do you feel most comfortable? In my skin. I feel comfortable pretty much anywhere Favourite movie: Ferris Bueller’s Day Off Currently reading: Hold ‘Em Poker for Advanced Players by David Sklansky and Mike Malmuth Toughest decision: To let someone go from the business Car: Dodge Durango SUV Would most like to meet: Bill Clinton Born: Toronto Last CD bought: I’ve downloaded a lot of Lynyrd Skynyrd from the Internet recently Education: A BA. I took history at both Carlton University and York University What’s left to do: I could think of a million and one things that are left to do but the most important thing is to raise good kids improvement area. Otherwise, he spends time with his wife Marni and their two children. Tritt and Cantor have sponsored teams at the Kitsilano Community Centre, made floats for Vancouver’s annual Pride Parade and sponsored a weekly barbecue to raise money for an AIDS hospice. “I don’t think we’ve ever said no to a request for a gift certificate or for a donation,” Tritt said. “We can always find a $10 or $20 gift certificate to support something.” ■
Congratulations Michael On Your 2004 "40 under 40 Award"
From one of the oldest …
Established by an act of the legislature in 1901, the MABC is one of the oldest industry associations in the province MINING: delivers enduring value to British Columbians OUR MISSION: encouraging responsible mineral development OUR CONTRIBUTION: The $4 billion BC mining and minerals industry contributes vital materials to our everyday lives in areas as diverse as medicine, farming, communications, construction, water, energy, computer technology, transportation, and space exploration. Committed to environmental stewardship, bringing significant benefits to the communities in which we operate and a clear focus on innovation, the BC mining industry is a major contributor to sustainability in BC, Canada and the world.
Business in Vancouver
January 4–10, 2005
40 UNDER 40
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SPONSOR’S MESSAGE
RobKragelj MikeRodger Rob Kragelj COO, Digital Payment Technologies Corp. Age: 39 Mike Rodger Vice-president of marketing, Digital Payment Technologies Corp. Age: 37 Rob Kragelj and Mike Rodger have grown Digital Payment Technologies from a fledgling parking and revenue management company to $5.3 million in annual revenue, with consistent 150-percent annual revenue growth and 45 staff. The duo’s success lining up U.S. distributors for the company’s parking payment equipment, software and customer service has helped DPT reach No. 3 on BIV’s 2004 fastest growing companies list. DPT’s machines collect payment for multiple parking spots and on-street parking spaces. The company’s largest single installation is at the University of California’s Santa Barbara campus. “The big issue is being able to respond and implement capabilities that our competitors couldn’t do,” Rodger said. Drivers who use DPT machines get the added convenience of being able to use credit cards instead of cash. They also get receipts, which some competitors’ machines don’t offer, he said. Before Rodger joined DPT, he
40 under 40
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Mike Rodger Profession you would like to try: UN diplomat Where do you feel most comfortable? In a kayak in the middle of English Bay Favourite movie: One is Harvey and another favourite is Fight Club Currently reading: Quicksilver by Neil Stephenson Toughest decision: Joining Xantrex instead of an open-ended motorcycle adventure Car: BMW mini Would most like to meet: Queen of England Birthplace: Victoria, BC Last CD bought: Instead of CDs, I listen to CBC radio three online Education: BCIT marketing and electronics courses What’s left to do: Guide global bioethical policy headed sales at Cinax Designs Inc., managing relationships with large companies such as RealNetworks Inc. and Microsoft Corp. He also helped foster the relationship that led to Ravisent Technologies buying Cinax. During his eight years as Xantrex Technology Inc. sales
manager, he grew that alternative power company’s sales force from one person to 12. Outside work, Rodger has been active on finance committees at after-school programs at the French immersion school that his daughter attends. Kragelj has managed operations as DPT’s COO since he joined the company in late 2003. His biggest accomplishment is rebranding the company from being known as Digital Pioneer. He recruited executives to expand the company’s management team and he spearheaded the launch of DPT’s on-street parking machines. Before DPT, Kragelj was vicepresident of corporate development at TVC Canada Inc., where he oversaw finance, sales, marketing, operations and information technology for a cable television equipment distributor. He took part in growing TVC’s revenues from $23 million in 1998 to $65 million in 2000, though he credits
MarkChaplin CEO, Disc Go Technologies Inc. Age: 30 Mark Chaplin turned his invention of a CD and DVD repair system into Disc Go Technologies, which saw revenues jump 35 per cent in the past two years, to $3 million in 2004. As the company’s CEO and president, Chaplin grew the company from 2 employees in 2002 to 15 today, and he has added high profile clients such as Blockbuster Video. Chaplin’s Eureka moment came after he grumbled about one of his damaged CDs and his friend Ron Haufler came to the rescue by buffing the disc with equipment originally intended to remove scratches from vehicles. The two became partners and cobbled together a group of shareholders who trusted Chaplin to lead the company. He designed an automatic disc repair machine that sells for US$60,000 to used-CD stores, video rental outlets and other big disc users. “We sell the machine and charge 20 to 30 cents for each disc the owner repairs,” he said. In exchange, Disc Go supplies chemi-
that rise as being “a team thing.” He grew and helped sell Comsource, a company he co-owned, to TVC Inc. in 2000. Kragelj was also the vice-president of marketing at BGI Technology, a small manufacturing company in the TVC Group in the late 1990s. He cut his teeth in business as director of corporate communications at the high tech incubator known as the Nexus Group of Companies. ■
Rob Kragelj Profession you would like to try: stand-up comic Where do you feel most comfortable? Cabo San Lucas or in the batter’s box Favourite movie: Four Weddings and a Funeral Currently reading: The Runner by Christopher Reich Toughest decision: To leave Nexus because I’d put so much work into that company Car: 2000 Honda Accord Would most like to meet: Terry Fox Birthplace: Campbell River Last CD bought: Around the Sun by REM Education: B.Comm in marketing from UBC What’s left to do: Write a book on management
Recognizing the essential role and contribution of the 40 under 40 to the business community in Vancouver, The Vancouver Club is once again pleased to participate as major advocate and sponsor and offers its congratulations to the 40 under 40! Our membership categories are designed to suit everyone in business and this year, we are proud to introduce our newest category for those entrepreneurs between the ages of 35 and 45. This newest addition to our already diverse number of categories, offers those individuals competitive initiation fees and allows them to pay those fees over three years; benefits often unheard of in private business clubs. The Vancouver Club truly remains the only private business club in Vancouver and we boast a 115 year history of providing excellence in service to our membership. That’s quite a track record! We offer 3 major dining rooms, 9 private meeting and function rooms, a small boutique style hotel and a modern health club facility all in the heart of the business district of Vancouver just to name a few of our services. We could talk about our famous special events, concierge services, meeting and convention support, business center and exemplary food, however, we would be delighted for you to come for a tour and experience those for yourself. Considering the average age of those who have joined our club this past year is 35, the 40 under 40 is truly a group destined to enjoy the benefits of membership. Thanks again for the honour of being part of the 40 under 40. As always, we remind our membership: You make the Vancouver Club 'The Club of Choice'. For information, contact: 604-685-9321
[email protected] www.vanclub.com
cals, maintenance and customer support on the machines, which have counters to mark each disc fixed. Chaplin has partnered with distributors in Australia, New Zealand and Europe and counts global sales as a big part of his recent success. His plans are to roll out a desktop disc repair system in 2005, which he expects will double his sales volume within five years. He is pumping Disc Go’s profits into building a 26,000-square-foot manufacturing plant in Campbell Heights technology park, where he plans to move at the end of 2005. He explained that he is currently squeezed for space in a 5,000square-foot Langley facility. ■ Profession you would like to try: Lawyer Where do you feel most comfortable? At home in Langley Favourite movie: Pulp Fiction Toughest decision: Whether to quit my job at Mitroflow to found my company Car: Mercedes l500s Would most like to meet: Jimmy Pattison Birthplace: Sarnia, Ontario Last CD bought: Eminem’s Encore Education: BCIT engineering technology certificate What’s left to do: Travel to Brazil
Philip Ireland General Manager and Chief Operational Administrator
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Business in Vancouver January 4–10, 2005
40 UNDER 40
RonKline AriSchwartz Ron Kline CEO, Relaxus Products Ltd. Age: 38 Ari Schwartz Vice-president, international sales, Relaxus Products Ltd. Age: 39 Ron Kline and Ari Schwartz have transformed a childhood friendship into a successful business partnership, founding Relaxus Products Ltd. and growing the company to $6 million in annual revenue and 28 staff. Relaxus has its origins in 1992, when Kline visited Schwartz, who was living in Taiwan. Schwartz was looking to export products and Kline wanted to start an import business. The two immediately realized their interests meshed and that they should start a business together. Schwartz remained in Taiwan finding innovative products to sell, until he moved to Vancouver in 1996. Kline spent the intervening years establishing the diverse import and wholesale business in Vancouver. The duo’s guiding principle has always been to sell products that they would use themselves, especially “those that make customers feel good,” said Kline. Their products range from professional equipment for massage therapists to heart-shaped boxes for chocolate manufacturers, to plush slippers. Interested buyers visit their showroom on West 5th Avenue or visit their website, which features an extensive catalog of more than 1,000 products. Relaxus retails through its website but most of Kline and Schwartz’s 4,500 clients are wholesalers in the health food, gift and mall kiosk sectors. One of their consistent business strategies has been to divide the business between the selling side
and the buying side. Schwartz goes to consumer trade shows, seeking products to buy and resell. He also uses his fluency in English, French, Spanish, Mandarin and Italian to find suppliers and entrepreneurs with innovative products but no distribution outlet. Kline takes the sales side of the business and attends different trade shows. From his booth, he seeks distributors and wholesalers who might want to carry Relaxus offerings. Their teamwork has paid off. “We’re experiencing phenomenal international growth, with sales in many countries such as the United States, England, Lebanon and the Netherlands,” Kline said. “And that’s not just a pair of slippers here and there. We’re setting up distributors.” Both are forced to be versatile and flexible managers because they say consumer tastes are increasingly fickle. Schwartz explained that gift industry products change much faster today than when he and Kline founded Relaxus. That ups the pressure to find new and desirable offerings. “The Internet has shortened products’ lifetimes because it enables markets to get penetrated faster. A product used to be able to be around for a few years. Now, it’s much less.” Outside work, both are involved in the community. Kline is a member of the Young Entrepreneurs Association and has mentored young entrepreneurs, though he has scaled down involvement to spend more time raising his four-year-old daughter Dina and two-year-old son Zev and his wife Ruth. Schwartz is active with Jewish community groups, particularly with the Combined Jewish Appeal, the Vancouver Community Kollel and the Chabad Lubavitch. ■
BarryYates President and CEO, Antarctica Systems Inc. Age: 39 For Barry Yates, creating a vision and moving toward its realization is one of the things he loves most about his work. “I just think it’s such a big challenge,” Yates said. But if it’s done right and the team gets rallied, “the payoff is tremendous.” Indeed, since he became the president and CEO at Antarctica Systems Inc. in June 2002, Yates
and his colleagues have pursued a vision that saw the software firm change its focus. “It’s been an exciting ride,” Yates said. “It’s been a big challenge and now we’re starting to see the results of that.” The company’s software, Visual Net, was positioned as a search and discovery tool in the area of knowledge and content management. However, Yates and his team felt that the visualization software could be used to address a
Ron Kline Profession you would like to try: massage therapist Where do you feel most comfortable? Driving a water ski boat Favourite movie: Brainstorm Currently reading: E-Myth by Michael Gerber Toughest decision: Deciding to move our premises Car: Lexus SUV Would most like to meet: Dalai Lama Born: Vancouver Last CD bought: Something by String Cheese Incident Education: BA, York University What’s left to do: Break 100 in golf
Ari Schwartz
40 under 40
need in business intelligence. The repositioning took place in late 2003. Now, Visual Net helps companies sift through reams of data to improve decision-making. The software is aimed at day-today business users and executives, and presents information in a manner akin to a map. A user can drill down for more detailed information. Antarctica now has about 25 customers, mostly in the U.S. Yates wouldn’t provide figures, but said the company has enjoyed tripledigit revenue growth this fiscal year.
Profession you would like to try: Architect Where do you feel most comfortable? At Synagogue or at home with my wife and baby girl Favourite movie: I don’t have a favourite movie Currently reading: Chumash, Tanya, Tehillim, and Talmud Toughest decision: To move to Taiwan Car: BMW Would most like to meet: Lubvitcher Rebbe Born: Santiago, Chile Last CD bought: Uncle Moishe (children’s CD) Education: BA from McGill What’s left to do: Yeshiva, which is a place to study ancient Jewish texts
Profession you would like to try: Professional golfer Where do you feel most comfortable? At home with my kids Favourite movie: Usual Suspects Currently reading: Tropic of Night Toughest decision: Letting people go that I respect Car: BMW M5 Would most like to meet: Winston Churchill Where Born: Toronto Last CD bought: Echoes, by Pink Floyd Education: B.Comm (honours, with distinction), Queen’s University What’s left to do: Continue to build a great company Since Yates came on board, the employee base has grown from seven to 27. Earlier this year, the company raised third-round funding worth $4.2 million. Before joining Antarctica, Yates
was the senior vice-president of worldwide sales and marketing at Delano Technology Corp. He was also a senior management consultant at BearingPoint, Accenture and Bain & Co. ■
Business in Vancouver
Jaunuary 4–10, 2005
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FOCUS ON SUCCESS 2004
Disc Go Technologies - Skipping to the Next Generation of Disc Repair t’s happened to all of us. You IDVD go to play a favourite CD or and you notice the huge scratch across its playing surface. Likely, you toss it into the garbage and vow to be more careful in the future. The folks at Disc Go Technologies have a better solution – quite literally. They have developed a chemical solution and process that removes scratches from discs then polishes them to a like-new condition. In fact, the Disc-Go-Mech, the company’s commercial grade flagship machine, can save up to 96 per cent of all damaged discs. “We sell equipment for people to do disc repair for themselves as a business, or for customer service,” says president and CEO Mark Chaplin. Clients include large video chains, as well as libraries, pawn shops, smaller chains, and used game and disc stores where people trade old product for new. The beauty of the Disc-Go-Tech system is there’s no loss of information or quality of information. Chaplin explains that information – the movie, music or game – is imbedded deep into the disc. When scratches occur, they deflect the lasers which read the information. An average CD is 1.3 millimeters thick and a typical scratch is only 10 microns deep. “The user selects whether the disc has heavy to light damage, which dictates how much material is taken off, typically 10 to 20 microns. The quality of information is perfect,” says Chaplin. The company started in 1996
when Chaplin and his partner started a disc repair business. After securing contracts with both Blockbuster Canada and Rogers Video, the two decided they needed a machine which would do the work for them. Other disc polishers used different grades of sandpaper in a multi-stage process. Chaplin and his team developed a chemical process that was reliable, effective and fast – it could be done in one step. In all, his chemists worked with some fifty different chemicals before finding and refining one that would cut and polish in one step. “We stopped repairing and started selling machines,” he says. “Business improved dramatically. Sales in 2002 were less than $200,000. In 2003, we did $1.3 million in sales and in 2004, we did $2.7 million. Right now, we are building a facility in Campbell Heights in South Surrey in the new industrial park; a 30,000 square foot facility. We are expanding so fast, we can’t keep up with manufacturing.” The company currently has three machines. The Disc-Go-Mech is a fully automated, $60,000 USD machine that repairs up to 100 discs an hour. The Disc-GoCube is semi-automated and will repair a disc in about three minutes. At $2,495 USD, it’s suitable for use by smaller video chains and re-sellers. The $395 USD Disc-Go-Pod is a desk-top model which will repair one disc at a time, in about ten minutes. Chaplin says his supply and service agreement is what sets his company apart from competi-
tors. His agreement lets purchasers know, in advance, exactly how much it will cost to repair a disc. That, combined with unparalleled support, training and set-up, gives Disc-Go-Technologies the leading edge. He plans on keeping that edge by introducing two new products in 2005. The first, a PodPlus machine, is an automated
version of the Disc-Go-Pod. The second is a smaller version of the Disc-Go-Mech which will sell for less than $5,000 USD. “It will take the market by storm,” says Chaplin. “We’ve got a good number of pre-sales and it’s not on the market until May 2005.” Eventually, Chaplin hopes to break into the home-use market.
“We will eventually branch into the public sector,” says Chaplin, “where people will fix their own discs. That’s where we see the largest hole in the market.” He figures clients who used to pay him $5 to $10 a disc for a repair will find it cost-effective to purchase a home version of the machine.
“People’s collections of CDs and Discs are growing rapidly. With video games, DVDs, CDs and music, some people have disc collections of over 1,000. Once we come out with a new machine targeted at the end user, it will be easy for a collector to justify the cost.” By Corey Van’t Haaff
866.237.3724 www.discgotech.com
Setting the Standard in Disc Repair
I’d like to tell you how happy my company is over the purchase of your machine. The first week we repaired over 25 discs that were severely damaged by a bad cd player. This machine has already paid for itself. Everyone is astonished by its performance and keeps bringing us more discs to repair. DVD’s, cd’s, video games, you name it, this machine fixes it. We would recommend this machine to everyone out there who is searching for a high quality well built machine that will stand up to the test. Bullet speed no fuss operation makes this a gem for the industry. — Lenoxx Electronics
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Advertising Feature
Jaunuary 4–10, 2005
FOCUS ON SUCCESS 2004
Kwantlen University College By Corey Van’t Haaff wantlen University College K has always been known for its quality in education. Now, it’s ready to raise it up another degree. Starting September 2005, Kwantlen is offering its 11th degree, a Bachelor of Arts degree with majors and minors in traditional areas such as the humanities and social sciences. For the first time, students can access the traditional undergraduate experience without ever leaving Kwantlen. “The Bachelor of Arts degree is new,” said Judith McGillivray, Vice President, Learning and Provost. “Up until now we’ve nly offered the first two years of humanities and social sciences. Now, students can stay with us to complete their Arts Degree.” Kwantlen University College has a well-deserved reputation as an institution with quality programming and curriculum development, attentive instructors, excellence in teaching, and small, effective classroom sizes. “We’ve honoured our community roots and grown our programs as the world is changing;” said McGillivray, “industry and job needs change for different skill sets, we’ve adapted our programs for those skill sets.” This was made easier by the fact the faculty is active in their own industries and their professional associations. That’s likely why Kwantlen isn’t content just to add the fouryear undergraduate degree program. They will also begin offering a preparatory year for those students who are not quite ready
to enter a B.A. “If they are not ready when they come to us,” said McGillivray, “we will support them through the year. If they are successful in the preparatory year, we guarantee them a place the next year in the B.A. program.” The commitment doesn’t end there. Staff assists students in selecting courses that will be more meaningful to their chosen path. In other words, students will be assisted in developing a total skill set, and the courses they ultimately enroll in will help them transition into either graduate school or the workforce. “Moving from Grade 12 into post-secondary is quite a transition in a student’s life,” said McGillivray. “Class sizes of threeto-five hundred can be quite traumatic. We make the experience much more supportive and help the student successfully follow through to degree completion.” Faculty of Arts including Humanities and Social Sciences Smaller classes and personalized instruction are hallmarks of learning at Kwantlen and this is especially true in the Faculty of Arts. “Students get increased attention from tenured faculty,” said McGillivray, “not teaching assistants or grad students teaching. They get solid teaching experience.” That solid teaching experience can now follow them for four years, effective September 2005. Now, once they start at Kwantlen, they can commit to
the entire degree program at one school. The faculty offers Associate Arts degrees in English, philosophy , music, criminology, geography, history, political science, and more, as well as Bachelor of Arts degrees with majors in criminology or psychology and minors in English, history, criminology and psychology. The Fine Arts Faculty, which includes the disciplines of drawing, painting, sculpture, ceramics, photography, and new media, among others, is moving to the Langley campus where music and creative writing already reside. The plan is to develop a Bachelor of Fine Arts degree at that campus. “There’s significant gallery space for shows, visiting schools and artists,” she said. The creative writing faculty is collectively responsible for authoring 30 books and winning numerous honours. And in addition to music certificates and diplomas, a four-year degree in Music Pedagogy is being developed. The fourth-year practicum will allow students the opportunity to give private vocal and instrumental lessons, under supervision. School of Business This faculty offers a Bachelor of Business Administration in either accounting or entrepreneurial leadership, a Bachelor of Technology in information technology and programs in accounting, business management, computer information systems, marketing management, and self-
Scholarships and Awards Scholarships, awards and bursaries are a time-honoured way of celebrating student success. A gift to Kwantlen Foundation ensures financial resources are available for those students who are committed and have the ability and desire to succeed in their studies. Awards can be named in honour of a family member, community leader, a notable event, or the professional or community group making the donation. The Foundation gratefully acknowledges the following 2004 award sponsors. For more information please contact Simone Le Blanc at 604.599.2264. Award Name First Name Last Name AAA Zoom Media Award Kristina Kearley Kenneth McIntyre Victoria Moore Bernice O'Shea ABEABC Award Jodie Barroby Airways Money Exchange Award Lee-Ann Devereux Allie's Wholesale Garden Supplies Award Justine Billon Deryol Andrews Award Brandon Rommann Women in Finance Scholarship Jennifer Barnes Dana Steinthorson IKEA Most Important People Award Heather Andrews B. & B. Plumbing & Heating Award Steven Gaines Bajwa Brothers Ventures Award Satinder Padam BC Council of Garden Clubs Award John Koopmans BC Floral Arts Society Award Kyla Browne
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BC Greenhouse Growers Award David Folkerts Donald Jackson BC Hydro Power Smart Award Charisma Morris BC Recreation & Parks Award Gregory Sims BDO Dunwoody LLP Award Lei Yang Joyce E. Bender Memorial Award Michelle Garner Diane Prysizney Beta Sigma Phi Award Jennifer Macdonald Birks Family Foundation Award Sandra Glass Douglas B. Black Memorial Award Charisma Morris BM&M Screening Solutions Award Michael Turner Peter Bone Award in Criminology Michelle Randall Boston Pizza Foundation Bursary Alicja Fita BTY Group Economics Award Li Juan Hu Business Negotiations Award Michael Bubyn Stefany Widman
Dorothy Calvert Memorial Award Megan Lloyd Canadian Agri-Retailers Award Rochel La Vielle Gregory Sims CGA Academic Excellence Scholarship Rebecca Xu CGA Association Scholarship Amanda Kusmack Troy Melnychuk Chalk Media Copm Annual Award Rochelle Stevenson Charles C. Kent Wedding Award Celeste Makow Simon Chang/Phyllis Levine Foundation Award Karen Barsalou Chapter B, PEO Sisterhood, New Westminster Scholarship Heather Andrews CIPS Vancouver Award Matt McLean Roman Rochelt Clarica West Coast Richmond Award Avi Kay Ron Clough Welding Award Christopher Lavoie
employment. In fact, Kwantlen has one of the largest academic accounting departments of any BC post-secondary institute. And many of the faculty’s programs have a co-op education option. “We already have a B.B.A.; we will be developing a paralegal diploma starting in 2005,” said McGillivray. “We have found in the certificate program…the legal profession has identified a need for paralegals with special knowledge that goes beyond the current legal secretarial certificate.” The School of Business was also the first to look at develop-
ing a B.B.A. in entrepreneurial leadership. Kwantlen studied where most business grads wanted to work and discovered that many hope to run small businesses. “It was where we needed to focus,” said McGillivray. Centre for Applied Design and Communication This faculty has the Bachelor of Applied Design degrees in fashion design and technology, interior design, and graphic design for marketing, a Bachelor of Applied Journalism and pro-
grams in public relations. Collectively, this faculty continues its tradition of teaching students to balance their creative abilities with practical objectives to effectively communicate with the world, on the runway or in the news. “We have some of the most unique programs available in western Canada,” said McGillivray. “Our fashion and interior design are closely tied with industry. Students are wellrenowned and win international scholarships.” The Interior design degree has
Cloverdale Paint Award Noelle Bauman Jody Koinoff Coast Capital Savings Award Bonnie Cheung Coast Capital Savings Science Award Iqbal Dhaliwal Stefanie Singer Sarah Sparmann Wei Zhao Coast Spas Award Joel Henry Coca-Cola Bursary Jin Liu Columbia Concrete Award Gabriel Begin Compass Group Canada Award Kelly Morrison Jennifer Vandervelde Cornett Holdings Award Jagmeet Dandiwal Credit Union Foundation of BC Award Dorothy Zielke CUPE Local 15 Award Kristen Estanislao Cybex Systems Inc. Award Juliana Koo Klaudia Sheepwash Da Mincci Goldline Bursary Mary Louise Santos Kybor Dancer Memorial Award Jade Seto Deloitte & Touche LLP Award Aixian Chen Delta Foundation Annual Award Brendan Hynds Delta Potters' Association Award Jessica Millikan
Downs Archambault Award Randy Horn Dynamex Canada Award Mary-Louise Santos Eagle Picher Energy Products Award Stefany Widman Cindy Eldstrom Women in Trades Award Chiu-Ling Liu Rainbow Whiteside Empire Clinic Award Doris Alston Enda B Men & Women Award Leslie Parent Environmental Managers of BC Award Johanna Hercun Envision Credit Union Award Elissa Congo Jennifer Vandervelde Fabricana Imports Award Sara Mullin Fashion Design and Technology Program Award Lena Bourgh Katherine Chu Corinne Lieffering Amanda Tallboy Ralph & Grace Fisher Horticulture Award Lori Baratta Nathan Douglas David Folkerts Marilyn Hermann Matthew Kemnitz Benjami McGibbon Sarah Pong Katie Prueter Sarah Schwartz Sara Sterkenburg
Flag Chevrolet - Chevrolet Truck Bursary Kulwinder Chohan Footex Orthotics Award Huu Quyen Hang Foundation for Education & Advancement in Technology Award Don Milner Fraser Red Award Ryan MacDonald Marie and Joseph Gelinas Award Jamie Steele Leah Whitford Gingell Award Heather Sharon Glassy Junction Bar & Grill Award Travis Melnychuk Global Installations Award Paolo Ho GoldKey Automotive Award Teck Lam Rose M. Good Award Michael Bubyn Harvey Goodwyn Award in Drafting Hamza Alchawa Robyn Goodwyn Award in Fashion Design Raymond Boutet Grand Sierra Construction Ltd. Award Andrew Caldwell Great One Supermarket Award Wei Wei Shi Penny Handford Award Sheri Lang Hellmut J. Hasse Memorial Award Jennifer McMann Todd Hanna Achievement Award Kimberly Charles
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Business in Vancouver
Jaunuary 4–10, 2005
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FOCUS ON SUCCESS 2004 implemented a student laptop program right from year one, says McGillivray. “A lot of professional interior design practice is done interacting with clients that way. So, we start at the beginning focusing on technology.” Faculty of Science, Mathematics and Technology This faculty offers Associate degrees that bridge into Bachelor degrees at Kwantlen or elsewhere. Disciplines include biology, chemistry, geography, general science, math, physics, environmental protection technology and horticulture. An undergraduate degree in science is under consideration. “We shall decide on this in the spring,” said McGillivray. Environmental protection technology grads, can work with government, private industry or consulting firms as members of environmental and engineering teams. And, in preparing for predicted shortcomings in sustainable horticulture, Kwantlen plans to introduce an Institute for Sustainable Horticulture and a four-year Bachelor of Science in pest management with the first class graduating in 2009. Faculty of Community and Health Studies This faculty offers a Bachelor of Science in nursing as well as programs in community supTara Singh Hayer Memorial Award David Lam Harry Hibbert Memorial Award Crystele Breivik Jack Hik Memorial Award Derek Krahn Francis H. Holliger Award Leeann Phelps Homelife Benchmark Realty Delta/Titus Award Lee-Ann Devereux Laurence A. Hope Award Aixian Chen Diane Elizabeth Howell Award Jade Seto HRS Enterprises Award Satinder Padam HSBC Bank Canada Award Anjali Gill Anita Heiberg IKON Office Solutions Award Shehzad Bhagudi Juliana Koo Lili Lagou Innovative Management Solutions Award Taylor Hallenbeck Institute of Chartered Accountants of BC Award Puneet Gill Investors Group Award Sherryl Eldridge Stefany Widman Lyle Johnson Memorial Award Louise Meilleur K & D Furniture Award Travis Melnychuk Kaushal's Kwantlen Klassik Award Patricia Hynds Keystone Environmental Award Satinder Padam Krishna & Kewal Khosla Award Dorothy Zielke Kiwanis Club of White Rock Award Alison Stockbrocks Kiwi Books Award Jason Cohen Mogens Koch Memorial Award David Folkerts KFA l'Ecole Polytechnique Award Lili Lagou KFA Award Justine Billon Randy Horn Linda Primeau-Kelly Kwantlen Music Department Award Lisa-Dawn Kilthau Jens Nissen Kwantlen Piano Scholarship Emily Leung
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Applied Technology, Trade and Career Technical This faculty offers programs in appliance servicing, furniture repair, automotive, carpentry, millwright, outdoor power technician, welding, and a variety of drafting courses. The exciting news is that Kwantlen is shifting traditional trade education from a vocational model to an academic career path model. “It’s an opportunity for students who don’t traditionally see trades as a solid career path that this is a path they can enter and graduate with a degree, if they so wish,” said McGillivray. “What we do is ensure they get a skill set for working in indus-
try while making sure we draw out and identify skills at each exit point.” In other words, Kwantlen structures an academic framework that acknowledges the learning that trade graduates have. At the end of their diploma, they have an inter-provincial designation. From there, they could bridge into a B.B.A. in entrepreneurial leadership and start their own businesses; or take more courses in a technical stream to specialize; or take a more science-based route so they can understand the scientific basis of the products they work with. “It counts toward a degree but we tease out all the parts that weren’t formally recognized by academia up until this point,” said McGillivray. “This is what they know and what it equates to at university level.” McGillivray says in the eleven years since she joined Kwantlen, she has seen it as an institution that is adaptable and very much student-focused. It’s an educational facility that is always looking ahead to see what it should be doing to better serve its population. “We are always looking forward into what the future means for these students,” she said. “We find out what they need to be successful in their work life and personally.” ❖
Kwantlen Student Association Award Dwayne Appleby Eleanor Colton Myriam Balbuena Cotlear Chantelle Donaldson Traci Fobbs Patrice Houle Yuk Yu Hui Patricia Kantymir Stephanie Locke Farzana Muradi Kathrina Nolasco John O'Brian Joel Payne Sadia Khan Dwayne Appleby Darcy Reilly Kwantlen Entrepreneurship Award Kyle Heon Katherine Kalmar Jerred Kostashuk Christopher Lay Kevin Lew Bradley Steele Kwantlen 2nd Year Marketing Award Yashinta Indrawata Karen MacKay Ronald Yatco Kwantlen CDIA Award Noelle Bauman Scott Young Kwantlen First Year Experience Award Reem Fathalla Jennifer Minnion Kwantlen Information Technology Award Juliana Koo Klaudia Sheepwash Ha Yick Kwong & Chan Siu Hang Memorial Award Cindy Lam L.I.T. Aquatics Award Jose Riquelme Langley Chamber of Commerce Award Collin Midwood Langley Central Rotary Award Elizabeth Goody Langley Rotary Award Scott Young Langley Sunrise Rotary Award Barbara Beamiss Langley Times Scholarship Roy Regehr Langley Women of Excellence Award Diane Jones Lansdowne Pontiac Buick Cadillac GMC Award Rebecca Xu Dr. Barry Leach Memorial Award Sheryl Appleby Ying Ying Gu Ted E.C. Lee Annual Award Travis Melnychuk
Bob Lisson Award Kimberly Thomas Bob Lowe Canadian Literature Scholarship Sheryl Appleby London Drugs Award Tiffany Foster MacKay LLP Award Troy Melnychuk Macnaughton & Ward Financial Services Award Jose Riquelme Alexander McCall Dick Award Sandeep Dhillon James and Ann McPhail Family Foundation Jose Ang Lim Pui Chi Cheng Katherine Chu Maryam Hakem Li Juan Hu Georgiy Kovalyov Lian Liu Diana Lobatch Elisa Montano Peng Ying Sun Jason R. McPhail Memorial Award Georgiy Kovalyov Aline Tadman Mainland Sand & Gravel Award Katrina Boucher Edith N. Martin Award Kathleen Weston Nurse M. Joan Martin Award Melissa Nomura Victor & Edith Martin History Prize Amanda Hiltz MDSI Mobile Data Solutions Award Avi Kay Minerva Foundation for BC Women Award Susan Gourley Jennifer Palmer Mutual Fire Insurance Company of BC/ G.H. (Chub) Berry Award Derek Krahn Nature's Path Foods Award Kevin Hall Newton Lions Club Award Kathrina Nolasco Glenn J. Niemela Law Scholarship Lee-Ann Devereux North Delta Rotary Award Sylvia McLaren Northern Feather Dream Makers Award Tanya Morrow Northwest Landscape Supply Award Anne Kulla Pacific Regeneration Technologies Award David Folkerts Pager World Communications Award Kevin Hall
port worker, health unit coordinator, and graduate nursing, among others. Students learn exceptional health education from a preventative medicine, long-term care or emergency treatment approach. “When you look at the history of Kwantlen’s success in nursing and other health programs, we probably offer the only program in western Canada that provides a graduate nursing refresher program to meet the provincial standard for foreign trained nurses before they go for their nursing license,” said McGillivray. Kwantlen has nurses from around the world in this program and the success rate is “very, very high.”
ParkLane Homes Award Vincent Murray Dr. John Pearson Memorial Award Kevin Ilott Paul Norman Peace Arch Hospital Foundation Nursing Awards Danielle Henderson Samantha Halweg Marilyn Payot Anthony Joseph Pennington Memorial Award Varjinder Chane PETSCAN Centre Award Sadia Khan R. & E. Roofing Award Randy Horn Ronald H. Rea Memorial Award in Criminology Diana Weston RE/MAX Michael Cowling & Associates Realty Award Yana Tong Rempel Bros. Concrete Ltd. Award Patricia Hynds Stu Richardson Graphic Arts Award Scott Laurie Richmond Chamber of Commerce Jamie Kokoska Richmond Holdings Award Ryan La Plante Richmond Review Scholarship Thomas Thomson Richmond Rotary Award Katherine Chu Richmond Sunrise Rotary Award Shahzad Mansoory Richmond Sunset Rotary Award Sheba Thibideau Walter Ross Memorial Award Lisa Cronin Ko Sato Memorial Award Kristel Hawker Scotiabank Award Sylvia Wu Semiahmoo Rotary Club Award Sherryl Eldridge Rati Shah Memorial Award Victoria Archbold Margie Shore Award Samantha Wilson Jason Singh Memorial Award Brenna Kanski Spartacus Integrated Network Solutions Award Juliana Koo Stantec Architecture Award Ann Ferguson Stuart Olson Construction Award Hojoo Lee Surrey Business & Professional Women's Award Virginia Goudreau
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Surrey Chamber of Commerce Award Amit Ghuman Surrey Chapter of IODE Award Jodie Omstead Surrey Female Hockey Award Alexis Kereluk Surrey Foundation Award Justine Billon Surrey Leader/Peace Arch News Scholarship Sunny McKechnie Andrea Woo Surrey Memorial Hospital Foundation Nursing Awards Eleanor Colton Allen Dela Torre Marilyn Payot Surrey/Delta Business Association Award Lorna Rutherford Michael Ashish Tangry Award Sam Sabbagh George Z.F. Tchao Award Keeley Steimecke The Now Newspaper Award Sylvia McLaren Thrifty Foods Award Michael Bubyn Tireless Runner Award Louise Meilleur Leslie Parent Michelle Sam Gary Y.N. Tse – Sutton West Coast Realty Award Jiachuan Zhang Tsawwassen Rotary Award Annette McKenzie UMA Award Evan Hohert University Women's Club of North Delta Award Elaine Bartels Valley Alarms Award Cheryl Hennig Valley Women's Network Surrey Bursary Cathy Johnstone
VanCity BBA Award John LaForme VanCity Credit Union Award Jodie Barroby Mary-Ann Barzen Monica Uytdehaag YVR Environmental Protection Award Ying Ying Gu Lewis van der Gracht Award Wendy Yao Victims of Violence Award Joel Payne Sarah Rizun n. Wallace & Company Award David McNeill Ernest Westerman Award Bhupinder Anand Jennifer Dalgarno Melissa Kisyel Westland Insurance Award Diane Prysizney Westminster Savings Credit Union Award Robert Rhead White Rock & South Surrey Chamber of Commerce Award Christopher Lay White Rock/Surrey Naturalists' Barry Leach Scholarship Ying Ying Gu White Rock/Peace Arch Rotary Award Nicole Arsenault Wild River Forest Products Jamie Kokoska Worth Publishers Award Jenica Taylor David E. Wright BBA Award Kevin Lew Yung Annual Award Maria Llego Vernon Albert Young Award Monica Uytdehaag Nancy J. Yurkovich Award Anne Marie Chapman Cindy Wong All efforts have been made to ensure an accurate listing.
UNIVERSITY COLLEGE F O U N D A T I O N
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Business in Vancouver January 4–10, 2005
40 UNDER 40
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SimonPimstone President and CEO, Xenon Pharmaceuticals Inc. Age: 37 Somehow, in the middle of completing his PhD and specializing in internal medicine at the University of B.C., Simon Pimstone also found the time to start a biotech company. Pimstone co-founded what today is known as Xenon Pharmaceuticals Inc. along with colleague Michael Hayden. (When Pimstone moved to Vancouver from his native South Africa in 1994, he began as a clinical research fellow in Hayden’s UBC lab). Although Pimstone had gained experience in medicine and treatment, it wasn’t a big shift for him to jump to the business side of the equation. “I was always entrepreneurial,” he said. “I always felt that was where I might land up.” Pimstone also was aware of the possibilities created by the emerging field of genomics, a geneticsbased approach to changing the way disease is treated. Over the years, Xenon has evolved from a research-oriented company into one focused on drug discovery and development. Profession you would like to try: Director of the World Xenon has also attracted signifiHealth Organization cant amounts of money to back its Where do you feel most comfortable? On the soccer efforts, ranging from a $74-million field private equity placement, to pharma Favourite movie: Cinema Paradiso partnerships, to government grants. Currently reading: Barney’s Version Recently, Pimstone led Xenon in Toughest decision: Leaving my country of birth; having the signing of a $202-million partto downsize Xenon when we needed to in 2003 nership with pharma giant Novartis Car: Audi A4 Pharma AG to develop obesity Would most like to meet: Nelson Mandela drugs. Birthplace: Cape Town, South Africa Pimstone became the CEO at Last CD bought: A CD by Angélique Kidjo Xenon in 2004, taking over that post Education: Medical degree, University of Cape Town; from Frank Holler, who remains on PhD in cardiovascular genetics, University of the board. Amsterdam Pimstone, an avid traveller, What’s left to do: Xenon needs to become a revenuerecently returned from India. generating company Botswana could be next on the list. ■
JohnSchappert Senior vice-president and general manager, Electronic Arts (Canada) Ltd. Age: 34
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40 under 40
and development, quality assurance and strategy. In his two years at the helm, the division has grown to add more than US$1 billion to the parent company’s coffers. Staff Electronic Arts (Canada) Ltd.’s general numbers have also jumped from 650 employmanager has founded and grown video ees to more than 1,300, he said. game companies without losing touch with But Schappert isn’t obsessed with numthe little boy inside. bers. “I don’t come in here every day and John Schappert started his career in his load up Excel,” he said. “I come in thinking early 20s, working for an EA competitor that about how we can make the best games that he won’t name. He left that company when the market wants. That’s what’s cool about he was 24 years old and founded Tiburon in my job.” Maitland, Florida with two friends. He grew Schappert has overseen the creation of that game development company to about more than 50 EA games including the bestUS$10 million in revenue and 60 staff before selling Madden NFL Football. ■ selling it to EA in 1998 for an undisclosed amount. Profession you would like to try: Marine biologist He stayed with the new Tiburon Where do you feel most comfortable? At my home video division at EA, which became a pubgame console playing Miyamoto’s latest game lisher of video games as well as a offering into the wee hours developer and therefore counted Favourite movie: Braveheart revenues differently. When SchapCurrently reading: Digital Fortress by Dan Brown pert left the division in 2002, its Toughest decision: Leaving the company I started and revenues touched US$250 million. worked at for eight years to come to run EA Canada EA offered him the chance to leave Car: Mercedes 500sl his native Florida to head its CanaWould most like to meet: David Letterman dian operations in Vancouver. Birthplace: Miami EA’s Canadian video game develLast CD bought: Louis Armstrong, What a Wonderful opment arm added about US$500 World million to the parent company’s Education: Associate Arts degree from Miami Dade global sales when Schappert took his College post. He oversees EA Canada’s proWhat’s left to do: Play video games with my son gramming, artwork, audio, research
Business in Vancouver
Jaunuary 4–10, 4–10 2005 2005
Advertising Feature
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FOCUS ON SUCCESS 2004
Kicking Horse Coffee t was a huge leap of faith to go IKootenays from running a café in the east to running all over
if the price increases, the growers benefit from a higher price.
the world buying coffee but the owners of Kicking Horse Coffee had a vision that was as rich and full-bodied as a cup of their Grizzly Claw blend.
"What’s happened in the last four years is the market is so low, a lot of producers have walked away as they can’t survive," said Johnson. Fair trade, he adds, means that small producers have the opportunity to make a living, without worrying about the concept of supply and demand.
It was 1996 and Leo Johnson, who owns the company with his wife and partner Elana Rosenfeld, said there weren’t that many specialty coffee roasters in his neck of the woods. To be honest, Johnson thought those who were in the business were pretty lame. "We thought we could do it better," he said, so they closed up their café and spent a year researching their concept. "When we first started, the organic coffee market was small, limited and not good." It was important to them that the product be organic but equally important, they wanted to employ fair trade practices with the coffee growers. And they demanded a better organic coffee. "The quality now is awesome," he said. "It’s improved. The demand wasn’t there and there was no incentive for producers to produce top quality organic coffee. Now there’s a huge demand for organic coffee. We based our whole market and business strategy on organic and fairly traded coffee." Fairly traded means that farmers who grow coffee receive a fair and sustainable price for their crops. A minimum price is set for coffee, regardless of how low the market goes. If the price drops, the growers are protected;
Johnson and Rosenfeld develop a personal relationship with their growers. Each year, they travel to a different country to meet their producers. In January, they head for Nicaragua. "We go to one of the co-ops we buy from and meet the producers and create a relationship so we don’t feel separate," he said. "It gives us a better understanding of what they are doing." At the time Johnson started business, most coffee companies were pseudo-Italian or European companies with names to match. Johnson wanted an image that would brand him geographically, so chose Kicking Horse Coffee. "We’re Canadian. This is where we live, where we roast our coffee. This is the lifestyle we have," he said. That lifestyle is reflected in the company’s coffee blends, with names like Bugaboo, Hoodoo Jo, Pacific Pipeline, Kootenay Crossing and Organic Kick Ass. And coffees with such unique names are roasted and blended, not surprisingly, using the company’s own unique system. "We post-blend," said Johnson. "We blend each type of coffee
after it’s roasted as each coffee is roasted differently to maximize its flavour. Blends give more full flavour than straight Columbian." Johnson only buys the best quality coffee, one with a good cup (taste of that particular type of coffee) and prep quality. "In the coffee industry, some coffees fetch a premium price. Those are the types of coffees we look for – they ensure qual-
ity of flavour in our coffee." Kicking Horse Coffee will do $5 million in sales this year but expects to do much more next year. Its biggest challenge is managing growth. The company has grown 40 to 50 per cent in sales every year. Last year, they built a new plant for roasting and manufacturing; this year they added on 8,000 square feet. "We’ve got a lot of things lined up already," said Johnson.
"We’re expanding into the US and looking into Germany, which is the second largest coffee market in the world." Kicking Horse Coffee is now sold through every major grocery store in Canada. BC’s Thrifty Foods gave the company its first break and since then, the company has just soared, thanks to the combination of the owners’ creativity and compatibility. "We have to be creative in the
way we market and distribute our products. Blending and marketing is creative," he said, adding, "My wife and I are an awesome team. We are extremely compatible. We have different talents and complement each other. It’s definitely part of our success." Kicking Horse Coffee Box 2948, Invermere, BC V0A 1K0, Canada Toll Free: 1-888-CUP-JAVA Phone: 1250-342-4489 Fax: 1-250-342-4450 www.kickinghorsecoffee.com
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Business in Vancouver
Advertising Feature
January 4–10, 2005
FOCUS ON SUCCESS 2004
Change is the watchword at the BC Schizophrenia Society t has faced some serious change Ithriving. to its funding structure, yet is It has faced some positive change to its public profile, and is looking for more. But there is one change the Society is most eager to achieve: it wants to change your mind. "Schizophrenia is extremely discriminated against as an illness and the name of the organization is a tough sell for anyone out there," said Nancy Panchuk, director of development for the provincial society. "We are a family support organization whose focus is on schizophrenia and serious mental illness including bipolar and depression." In fact, the Society is the only non-profit organization in BC that supports and educates families with a member who has a serious and persistent mental illness. It has a variety of programs geared toward different age groups that help people to recognize and cope with the illness. Started 22 years ago, the BC Schizophrenia Society really faced its own turning point in 2003. It won the BC Association of Broadcasters Humanity Award for its TV and radio commercials. These memorable spots play out the internal dialogue of a couple react-
ing to a friend’s news that he has schizophrenia. The $3.5 million dollar campaign came partially through the generous partnership of Elevator Strategy, who donated the creative, and partly through its own fundraising for the production costs. "Prior to the ads, when I would mention where I worked, people would look at me with a half smile then walk away," says Panchuk. "Now, they say ‘you’re the ones with the ads.’ The illness is a tough sell but the ads get people talking about it." The ads were just part of the huge change about to face the Society. Although it received recognition for the work it did and the Award itself brought some credibility to its cause, the wave of good news wasn’t about to last. "The government pulled twothirds of our funding," said Panchuk, explaining that the remaining third of the government funding was reallocated and restricted to the government's new information plan which did not include any of the Society's education programs. In fact there was no funding left for these programs. "They wanted us to do something specific, not our own pro-
grams," she said. "We were really hit hard." The Society had no intention of abandoning its highly successful programs. Bridges, a peer support program, teaches coping skills for day-to-day illness management. Puppeteer is for grades 4 and 5 and is about a girl who explains to her friends why her brother (with schizophrenia) acts so weird. Kids in Control is for 8-to-14 year olds who have a parent with a mental illness. It tells them what to do when their parent becomes really ill. And the hugely successful Reaching Out program teaches high school kids in grades 10-to-12 about early psychosis intervention. It allows kids to recognize the signs and symptoms of mental illness in their friends – or themselves. "It also helps counselors and teachers recognize it," said Panchuk, who added that the program, developed in BC, was so successful, it has now gone national. "Psychosis can be viewed as teenage rebellion." So, the Society held a strategic planning session and changed how it acted and thought. "We had an effective Board in advocacy and education; so we re-structured the foundation to
I ’m n o t s u r e
be a fundraising foundation." The existing foundation, the Calder Foundation, was geared toward research and housing. The re-structured foundation, now named the Mind Foundation of BC, is additionally charged with raising funds for the operation of the Society. It will keep its research arm, which funds a chair at UBC and is instrumental in bringing in students. "Over the next year," said
Panchuk, "we need to add Board members with fundraising experience and connections." There has been one other substantial – and welcome – change at the BC Schizophrenia Society. "Telus wanted to partner with a non-traditional organization," said Panchuk. Its partnership with the Society means a new web site, www.bcss.org, will have a chat room and message board geared toward youth and their family members.
"We are also planning a youth festival for the spring of 2005," said Panchuk. For kids, the onset age for psychosis and schizophrenia is 16 to 26. Panchuk says the festival will target this group and will attract them with local bands, music and activities. Telus is funding both these efforts. "We want fear to be erased," she said. "Schizophrenia isn’t as scary as it sounds. The illness is treatable."
which is worse,
the voices inside my head or the ones b e h i n d m y b a c k .
British Columbia Schizophrenia Society
Our attitude needs to change. So many people don’t understand Schizophrenia, or those who suffer from it. Like any illness it’s not their fault, and they battle daily with symptoms ranging from delusions to hallucinations. Please learn more, and care more.
1-888-888-0029 . www.bcss.org
We ’d l i ke t o c h a n g e y o u r m i n d .
Business in Vancouver
January 4–10, 2005
40 UNDER 40
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NormanChow CEO, DynaPower Inc. Age: 36 Norman Chow invented an environmentally friendly metal-cleaning technology while working at Dynamotive Energy Systems. He then bought the exclusive worldwide license to use that technology worldwide. The resulting company is profitable, though he chooses not to disclose revenues. Chow’s metal-wire cleaning technology, called DynaPower, uses salt water electrolysis and high intensity ultrasound to replace acid and other environmentally burdensome cleaning methods traditionally used by metal-wire manufacturers. The Financial Post awarded the technology its Environmental Technology Gold award in 1996. He and business partner Jim Alexander pooled resources, founded DynaPower Inc. in 2002 and hired independent contractors as sales staff. Soon, their team landed six new projects in sites as far away as Bahrain, South Korea and the United States. A total of 43 DynaPower systems operate globally. While with Dynamotive, Chow helped find clients for the DynaPower cleaning system, including global giants such as Hitachi Ltd., Sumitomo Corp., Alcatel and Schlumberger Ltd. Chow and Alexander are investing revenues into product development and are perfecting a new technology that uses ultrasound to clean silicon wafers. Outside work, Chow writes for industry journals. One of his articles won the Wire Association International’s Horace Pops Award for best paper last year. ■
40 under 40
Profession you would like to try: Travel journalist Where do you feel most comfortable? At home with my wife, Ruby Favourite movie: The Shining Currently reading: Sports and business sections of various papers Toughest decision: Selling my first car because I had so many good memories Car: Saab 900s Would most like to meet: Billy Idol Birthplace: Vancouver, B.C. Last CD bought: Montreal Jazz Festival compilation Education: Master’s in engineering from UBC What’s left to do: Travel to Africa for a safari
Book now! The Vancouver Board of Trade
Roster & Purchasers’ Guide For more information on advertising contact: Katherine Butler
604-688-2398 500–1155 West Pender Street, Vancouver, BC V6E 2P4 Web: www.biv.com/publications • E-mail:
[email protected]
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Business in Vancouver
Advertising Feature
January 4–10, 2005
FOCUS ON SUCCESS 2004
s Pivotal Corp. the Rodney Iware Dangerfield of the local softscene – a long-established company that, in the words of the late comedian, just don’t get no respect? Listening to Divesh Sisodraker, Pivotal’s recently installed president and CEO, that seems to be the case. “I don’t think Pivotal gets the credit it deserves in the Vancouver marketplace,” said the 35-year-old Sisodraker. “We were a real darling for a number of years, but then we’re part of an industry that hit the wall.” Seated in his corner office atop Pivotal’s downtown headquarters and flanked by a generous view of the Cambie Bridge, Sisodraker acknowledges that the tepid local response gets him a bit frustrated – and motivated. Indeed, he’s determined to spread the word about Pivotal’s prowess in the world of customer relationship management (CRM) software, which aims to enhance sales, marketing and customer service functions for organizations. “I think what people fail to recognize is that we outperformed inside of our marketplace and that today we are one of the strongest companies in the marketplace,” he stressed. Granted, Sisodraker’s enthusiasm can overreach – his description of recent positive customer responses as “almost spiritual” being one such florid example. But it’s clear from his tenure at Pivotal, which has basked in past tech glories as well as endured brutal market downturns, that the jazz-loving Sisodraker is nothing if not passionate about the company he’s leading. “I look at the organization today, and I say we’ve got an incredible opportunity to become the de facto, number one, midmarket CRM company within the next two years,” he said. Whether that happens remains to be seen. “It’s possible, but they’re going to have to co-exist with Microsoft,” said Alan Davis, an analyst with McAdams Wright Ragen in Seattle. Sisodraker, however, views Microsoft as playing in a different space. Regardless, the decade-old Pivotal isn’t a company to spurn challenges – or change. A year ago, it was publicly listed on the Toronto Stock Exchange. Today, following a heated takeover battle that featured rival bids and lasted for months, it’s a business unit belonging to Chinadotcom Corp. (CHINA: Nasdaq), its Hong Kong parent. Before its acquisition, Pivotal grappled with the fallout from the market tsunami that pulverized all things tech. Near the end of 2002, its share price was well below $1 – a massive decline from the beginning of 2000, when the price hovered around $90. Cost-cutting was the mission and jobs were slashed. It wasn’t pretty, but unlike many tech firms, Pivotal survived the dotcom devastation. When the Chinadotcom deal – made via subsidiary CDC Software Corp. – was announced last December, Pivotal had 400
employees, with about half of those in Vancouver. Today, the company’s overall staffing has grown to about 450. Sisodraker estimated that the local contingent has grown between five and 10 per cent. More hires are planned in such areas as research and development and professional services. The company’s markets include North America, Europe and Australasia, and it’s hoping to use its parent’s presence to make inroads in Asia, including China. For its latest quarter (ended June 30), Pivotal reported revenues of about US$15.8 million, bettering its tally of about US$14.5 million for the comparable quarter last year. In addition, for the first time ever, the company generated positive operating cash flow for the second quarter in a row. Perhaps most impressively, Pivotal is profitable – something it never achieved as a public company. So why didn’t the firm ever hit such milestones when it was publicly owned? The answer, according to Sisodraker, was largely due to a situation out of Pivotal’s control. As he explains it, the company has long had an excellent product and outstanding employees. But when the tech meltdown hit, customers were wary of committing to a smaller, younger vendor that they couldn’t be sure would still be around in five years. Now, backed by a parent that tallied US$89.4 million in revenues in fiscal 2003, Sisodraker said that uncertainty isn’t an issue. Plus, Pivotal is able to operate independently within its broader corporate framework. Sisodraker was born in Uganda, and moved to Vancouver with his family as an infant. He grew up on the North Shore and received an honours degree in finance from Simon Fraser University. Following a local stint with KPMG, Sisodraker ended up as an analyst in Bangkok with investment bank HSBC. He was there during one of the epochal events of the 1990s: the removal of the Thai baht’s peg to the U.S. dollar, the fateful step in a chain of events that led to the devastating Asian financial crisis of the late 1990s. “It was crazy. But it was really interesting. You couldn’t have picked a better time to be there because there was just so much going on.” Sisodraker remained in Thailand for about a year and then took some time off to ponder his next move. “It just felt incomplete to be a guy who was sitting across from management analyzing their decisions or recommending decisions,” he said. “And I knew I wanted to get to the side of the table where you’re actually making the decisions.” He returned to Vancouver and ended up joining A.L.I Technologies Inc. in 1998, the medical imaging firm bought by McKesson Corp. in 2002. Paul Lee, Electronic Arts Inc. executive vice-president and an ex-A.L.I. board member, said
Sisodraker had a strong desire to understand the business. “I think he’s got the skills, personality, the drive to do a good job in any position he’s in,” Lee said. “I think he’d make a great CEO.” Sisodraker joined Pivotal in January 2000, beginning as director of business development. He eventually took on the chief financial officer role, and, after a stint earlier this year as a senior vice-president for Chinadotcom, became Pivotal’s president and CEO in July. Given that he’s a selfdescribed “software nut,” it appears that Sisodraker is in the right job. “Hardware is like the bones and the skin and the muscle,” he said. “Software’s like the soul. That’s what really matters to me. That’s what really makes technology interesting.”
BIV PHOTO: DOMINIC SCHAEFER
Software manufacturer outperforms its sector
Pivotal is the leading CRM provider for the mid-sized enterprise, delivering software and services that produce meaningful increases in revenues, margins and customer loyalty. Pivotal's complete CRM software suite includes capabilities in marketing, sales, service, contact centers, partner management and interactive selling. Some of our customers include, Farm Credit Services of America, HarperCollins Publishers, Sharp Electronics Corporation, Premera Blue Cross and WellCare Health Plans.
Business in Vancouver
January 4–10, 2005
40 UNDER 40
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SPONSOR’S MESSAGE
CherylZiola President, FORED BC Age: 37 Cheryl Ziola has grown FORED BC’s revenues to $2.5 million in 2003, up from $1.5 million in 2000 when she was promoted to president and CEO after being at the non-profit since 1994. FORED BC, which takes its name from “forest education,” creates classroom resources and hosts teacher workshops to promote the responsible and mixed use of B.C.’s natural resources. About 60 per cent of FORED BC’s revenue comes from contracts to provide environmental protection crews to fight forest fires, plant trees and clean streams. Other FORED BC revenue comes from donors, memberships, funding from the Vancouver Foundation and from provincial gambling revenue. Ziola has succeeded creating a sound financial base for her 105employee organization through strengthening partnerships with industry and the B.C. Teachers Federation, which distributes its newsletter Landscapes. She learned her knack for busi-
ElanaRosenfeld LeoJohnson Elana Rosenfeld CEO, Kicking Horse Coffee Co. Age: 35 Leo Johnson President, Kicking Horse Coffee Co. Age: 36 Location isn’t necessarily everything; just ask successful Invermere, B.C.-based entrepreneurs Elana Rosenfeld and Leo Johnson. The husband and wife team import raw, organic coffee beans from Sumatra, Nicaragua and Cuba to their roasting plant tucked in the Rocky Mountains. Then they ship the finished product to customers in Europe and North America. “Once people buy it, we seem to get the return business,” said Johnson, master roaster. “There seems to be almost a subculture cult following.” A longtime desire to live in a small town in the mountains drove the pair from Jasper, where they met, to Invermere about 10 years ago. They worked in restaurants, opened a fruit stand, bought and ran a café, took a year off to travel and in 1996 started Kicking Horse Coffee Co. Johnson came up with the idea after getting increasingly frustrated with the couple’s struggle to source organic coffee for their café. They designed the company to fit their moral and ethical values, building on the niche market
40 under 40
ness as a manager at the P.D.’s Hot Shop snowboard store and while working as a freelance journalist for Lower Mainland papers such as The Westender, The North Shore News and The Whistler Question. “As a freelancer you’re working for yourself as Me Incorporated,” she said. “That was a challenge, given that I was juggling two other jobs at the time.” Outside work, she volunteers for the Canadian Network for Environmental Education and Communication and the Environmental Educators Provincial Specialist Association of B.C. Ziola has helped disabled youth attend the Variety Club Christmas Concert and the Nanaimo Reggae Festival. She participates in CIBC’s Run for the Cure to benefit breast cancer. And she spends as much time as she can with her husband Vladimir Savchenko and their two-year-old daughter Isabella. ■
Congratulations to this year’s winners he T. Stenner GroupTM of
T
CIBC Wood Gundy is very
proud to again sponsor Busi-
40 under 40
for organic and fair-trade coffee, and the move is paying off. From its birth in a small shack the couple had built on their property, the company today has 13 employees in its 14,000-squarefoot facility, and boasted 2004 revenues of $5 million. “We love everything about it,” said Rosenfeld. The company imports green coffee beans from around the world and then roasts, blends, packages and distributes these beans to buyers across Canada, the U.S. and Holland. The next new market on the horizon is Germany. Johnson has taken a few coffee roasting courses but said he’s mostly learned the science by trial and error. “We’ve developed our own product and system of roasting and we’re sticking to our formulas,” said Johnson. In a fire-heated 180-kilogram drum roaster, Johnson and Rosenfeld monitor the raw, green beans as they slowly become the black fragrant beans that get poured into the grinder. “Slowly they get darker; you start to smell it and listen for sounds,” said Rosenfeld. “It’s a science and an art.” Every bean is different and must be roasted in its own way, she added. “You want to bring out the best in the bean.” The coffee business is extremely competitive, so the duo went for a niche and decided on organic. The fair-trade aspect refers to assur-
Profession you would like to try: Advertising Where do you feel most comfortable? Curled up with a good book Favourite movie: Gone with the Wind Currently reading: Other than BIV, I’m reading Pompeii by Robert Harris and What to Expect in the Toddler Years, by Arlene Eisenberg Toughest decision: To try to have a second child with my husband. We’ll see what happens in nine months. Car: Now driving a 2003 Volkswagen Jetta Would most like to meet: Jimmy Pattison Birthplace: Burnaby Last CD bought: The Very Best of Frank Sinatra and Billy Idol, Greatest Hits Education: Douglas College university transfer and a diploma in journalism from Langara College What’s left to do: Successfully raise a daughter who’s kind, positive and a productive member of society in whatever field she chooses
ness in Vancouver’s Top 40 Under 40 Awards. This annual awards event recognizes notable individuals who can also be described as the emerging business elite. They range from successful entrepreneurs to those who have quickly climbed corporate and career ladders. This year’s BIV 40 Under 40 winners are another exceptional group representing a vast array of industries: software, biotechnology, finance, hospitality, real estate, entertainment,
Elana Rosenfeld Profession you would like to try: Acting Where do you feel most comfortable? On a mountain bike in the mountains Favourite movie: A Fish Called Wanda Currently reading: Bill Clinton’s My Life Toughest decision: How to answer this question Car: Nissan Would most like to meet: Johnny Depp Born: Toronto Last CD bought: kd lang’s 49th parallel Education: McGill University in Montreal, religious studies and women’s studies What’s left to do: Climb Mount Kilimanjaro
retail, and more. What they all have in common is vision, independence and the unwavering will to see their dreams fulfilled. It is those critical ingredients that have helped them succeed, not only in business, but in other areas of their lives. The T. Stenner Group of CIBC
Leo Johnson Profession you would like to try: Professional kickboxing Where do you feel most comfortable? In the dojo Favourite movie: Dodgeball Currently reading: Power to the People Toughest decision: Whether to have kids Car: Nissan Would most like to meet: Fidel Castro Born: Fredericton Last CD bought: Thievery Corporation Education: University of New Brunswick, Concordia What’s left to do: Learn to play the piano, learn Spanish and French
Wood Gundy is an exclusive group of professional advisors in Canada. Folllowing a “family office” model, we excel at integrating and managing the financial affairs of businesses, charitable organizations and families with a net worth of $10
ance that the workers harvesting the beans are paid a fair salary. Both accreditations mean Kicking Horse and the growers it works with are audited every quarter. The company’s distribution outlets include Thrifty Foods, Canada Safeway Ltd., IGA, SaveOn Foods, Urban Fare and Capers. Johnson said he hopes to expand further into Europe and the west coast of the U.S. “They’re definitely more savvy on the West Coast when it comes
to coffee,” he noted. Running the business from tiny Invermere can be tricky, but the pair see it as an asset, naming their coffees after local landmarks such as Kicking Horse pass and Kootenay Crossing. When they’re not making coffee, the couple are busy raising their two daughters. Johnson is also a second-degree black belt and has been teaching karate in the area for 12 years. Rosenfeld has dabbled in local politics. ■
million or more.
◆
CIBC Wood Gundy is a division of CIBC World Markets Inc., a subsidiary of Canadian Imperial Bank of Commerce and Member CIPF.
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Business in Vancouver January 4–10, 2005
40 UNDER 40
SPONSOR’S MESSAGE
40 under 40 Congratulations to top young achievers he Audi dealers of Greater Vancouver are delighted to have the opportunity to recognize this year’s “Business in Vancouver” 40 Under 40 winners. They once again come from a cross section of local industries. They have proved that they are able to set themselves goals and have the discipline and tenacity to make them reality.
T
These young entrepreneurs have shown the they are innovative leaders who take the initiative to overcome challenges and achieve results. It is a privilege to be able to laud this select group and we would like to take this opportunity to wish them continued success in their chosen careers and their personal lives. Audi, a marque which has won the gruelling “24 hours of Le Mans four times, is now celebrating a quarter of a century of “quattro” all wheel drive, a significant force in numerous international rally successess. We strive for the leading edge in technical innovation and design. We are proud to salute the 40 Under 40 victors. “It is greater to lead than follow” ◆
TheoKefalas President, Proactive Personnel Inc., Acropolis Ventures Ltd. and Acropolis Contracting Ltd. Age: 25 Theo Kefalas is a 25-year-old who owns three businesses that together generate more than $6 million in revenue. He credits his success to the work ethic his father, Nicholas Kefalas, instilled in him when Theo was 12 years old. “We couldn’t afford namebrand shoes and jeans,” Kefalas said. “My dad said to me, ‘I can’t afford this stuff. If you want them you have to work for it.’” Kefalas earned $5 an hour labouring at odd jobs for his father’s Hellenick Stripping Construction as a teenager. By 18 years old, he had socked enough money away to buy shares in one of Vancouver’s first Quiznos franchises with two partners. Restless and business-minded, Kefalas spotted the niche to operate a personnel agency catering to the construction sector while he was working for his dad. He opened Proactive Personnel and now bills clients a total of $5.4 million a year. He said he makes a tidy profit after he pays his employees.
“A competing agency paid workers daily and offered the minimum wage. I found that those business practices meant that the workers were a low quality and they didn’t take their jobs seriously,” Kefalas said. The fast-growing 12-employee company places about 300 field workers at a time and has many national accounts. None of its workers makes minimum wage or is paid daily. Instead, Kefalas pays his workers a competitive wage, Kefalas said. But instead of being content to grow one success story, Kefalas branched out to found Profession you would like to try: Architect both Acropolis Ventures Where do you feel most comfortable? On a beach Ltd. and Acropolis Conin Greece tracting Ltd. So far, those Favourite movie: Rounders two companies share five Currently reading: Business in Vancouver and staff and combine to bill Journal of Commerce about $640,000 for formToughest decision: Whether to expand Proactive ing and framing work. Personnel or focus on real estate Kefalas also owns four development. I couldn’t decide so I’m doing lots in Abbotsford, where both he intends to develop Car: A 15-passenger van to transport homes and an 11-storey employees and a 2004 Suburban high-rise. Would most like to meet: Donald Trump to tell “I’m just so busy with him what he’s doing wrong all this,” he said. “But the Birthplace: Vancouver credit goes to my staff Last CD bought: Can’t think of one who do such a great job. Education: Douglas College business courses They pretty much run the What’s left to do: Perhaps do some motivational show. That’s how we’ve speaking or mentor kids in junior high or high grown.” ■ school
40 under 40
MichaelMcPhie President and CEO, The Mining Association of British Columbia Age: 35 It was while exploring for diamonds in the frozen north that McPhie found inspiration for a career that has seen him consult in the private sector, work for a federal government department and now run a B.C. mining association. McPhie is president and CEO of The Mining Association of B.C., which makes him a leading spokesman and industry advocate on behalf of 40 member companies. He is also a father of two young children, which means he doesn’t get much sleep. “I love fatherhood and drink a lot of Red Bull,” he said. “I am lucky because my wife’s father was also in the mining business. Of course, it can be tricky but you manage it and keep your priorities in check. My social life is perhaps not as robust as it might once have been, but life is about making choices and family is the first choice above everything.” Born and bred in Vancouver, McPhie began his role at the association in November. Previously, he was senior policy adviser and project director for western Canada for Natural Resources Canada. And before that he was a consultant with Knight Piesold Ltd., having also spent time in the mining sector in Ontario.
Profession you would like to try: Professional sports, triathlon Where do you feel most comfortable? With people Favourite movie: The Incredibles Currently reading: Captain Corelli’s Mandolin by Louis de Bernieres Toughest decision: Committing my older brother to involuntary care for mental illness Car: Toyota Prius Would most like to meet: Michael Smith, University of British Columbia Nobel prize winner Birthplace: Vancouver Last CD bought: B.B. King’s Greatest Hits Education: B.Sc. (honours) from SFU, M.Sc in Management and Environment from Royal Roads University. Currently one year into a PhD program at UBC What’s left to do: Hike Mount Kilimanjaro and safari in southern Africa “The pivotal moment in my career was when I was in the field in the Arctic and made a decision that if I was going to work in mining I had to understand it from when discoveries come out of the ground, right through the process,” he said. “My main goals are to tell the really good mining story that there is to tell; that the environmental problems are part of the past, and while they are something we are very conscious of, there is a good story to tell about the future. The industry has learned a lot.” ■
January 4–10, 2005
40 UNDER 40
TinaOsen President and CEO, TOS Insurance Services Age: 35 Insurance has been Tina Osen’s passion since she was a child. Her father, Herb Osen, allowed her to join him at his workplace: TOS Insurance Services. She now heads the company. Now known as HUB International TOS Ltd., the company has grown its revenues substantially in the past half-decade. It had $18 million in revenue when Osen became its senior vice-president and chief operating officer in 1999. It now has about $30 million in revenue. As president, Osen has grown TOS’s staff to 250 employees who sell $250 million worth of insurance. She oversees TOS’s 10 B.C. offices out of her corporate head office in Burnaby and is quick to pass credit to co-workers for her organization’s growth.
“I truly believe that our accomplishments are based on the events of a team, a remarkable group of people who I get to work with every day,” she said. Osen’s proudest accomplishment came earlier this year when she hosted a summit of HUB’s executive team including the presidents of its 14 subsidiaries. She had employees give short presentations to the visiting VIPs outlining how their work benefited the company. One of Osen’s strategies for success is to have all senior staff sell insurance. Outside work, Osen has been active with the mentoring Profession you would like to try: Hotel manager organization Virtus. She is a Where do you feel most comfortable? Citywise, non-voting member of the San Francisco; otherwise at home with my board at the Insurance family Council of British Columbia Favourite movie: Shawshank Redemption and sits on disciplinary panCurrently reading: Good to Great by Jim els. She has also started Collins; East of Eden by John Steinbeck attending Forum for Women Toughest decision: Having to fire a senior employee Entrepreneurs events. ■ Car: 2000 V70 Volvo station wagon Would most like to meet: Hillary Clinton and Queen Noor Birthplace: Vancouver Last CD bought: Led Zeppelin II Education: UBC What’s left to do: Lots of travel. From a business perspective, achieve corporate goals. From a family perspective, raise two good little girls to become good human beings
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Business in Vancouver
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RobKouwenhoven Co-owner and vice-president of marketing, Generation Printing Age: 36
Profession you would like to try: Home renovator Where do you feel most comfortable? Running in the UBC endowment lands or near my home in South Granville Favourite movie: Blade with Wesley Snipes Currently reading: Whale Hunt in the Desert: The Secret Las Vegas of Casino Superhost Steve Cyr by Deke Castleman Toughest decision: Which type of car to buy Car: Mercedes CLK 430 Cab Would most like to meet: Donald Trump Birthplace: New Westminster Last CD bought: Can’t remember Education: BCIT, 2 diplomas: Marketing International Trade and Marketing Professional Sales What’s left to do: Retire from this business by 45
President and CEO, Fronteer Development Group Inc. Age: 37 Mark O’Dea steered his company from the TSX Venture Exchange to the TSX while watching its stock soar from 11 cents in March 2001 to the $1.60 range today. He boosted the company’s cash on hand from $1 million to more than $10 million while snapping up many properties as far apart as Ontario, Mexico and Turkey. O’Dea grew up in Canada but after his honours bachelor degree headed to Melbourne’s Monash
Rob Kouwenhoven owes part of his success growing Generation Printing to a $6.5 million company with 33 employees to his father John, who inspired him to enter the printing industry. John co-owned Hemlock Printers, where 36-year-old Rob and his 34-yearold brother Ed cut their teeth in the business, doing odd jobs as teenagers. When John died in 1997, Rob and Ed decided to go out on their own as printing brokers, facilitating print jobs for clients without actually doing any printing themselves. They kept their inherited shares of Hem-
40 40
Profession you would like to try: Formula 1 race car driver Where do you feel most comfortable? Playing guitar at home Favourite movie: Unforgiven, with Clint Eastwood Currently reading: Hegemony or Survival by Noam Chomsky Toughest decision: To go to Australia for university lenge, a contest sponsored by Car: 2001 Pathfinder Ontario’s Goldcorp Inc. to get Would most like to meet: Bob Dylan ideas about how it could best Birthplace: Cambridge, England find six million ounces of gold Last CD bought: An Uncut Magazine in one of its mines. compilation CD of the month As O’Dea basked in his win, Education: UBC; PhD at Monash mining capitalists Wayne University Beach and Hugh Snyder What’s left to do: Expand my cabin into a approached him to run their dream home company, a venture that became Fronteer Development “Acquiring outstanding gold Group. The rest was history. and uranium exploration properHe raised $16 million on the ties helped boost the stock’s capital markets by boosting the value,” he said. stock’s value in part by luring big He and his wife Victoria have a investors such as Goldcorp and one-year-old daughter named Lily Placer Dome Inc. and a dog Blue. ■
under
MarkO’Dea
University, earning scholarships and completing his PhD in structural geology in 1996. Realizing that he wanted to be a geological consultant, he declined professorship offers and became a consultant in Perth with Etheridge Henley Williams. Homesickness struck and the firm drafted him to establish its first North American office in Vancouver. Two years later he ventured out on his own, founding the geological consulting firm Riftore Consulting. He won the US$80,000 second place prize in the Goldcorp Chal-
lock Printers in the trust that owns that company. But they made enough money as print brokers to buy their first press in 1998 and Generation Printing was born. The brothers outgrew their 4,000-squarefoot location near Pender Street and Clark Drive in mid-2000. They moved to 11,000 square feet at Ontario and West 3rd, where they have since expanded twice. They now lease 21,000 square feet. In addition to managing Generation’s sales and administration, Rob also accounts for more than one-quarter of Generation’s total sales. And his competitors are all old in comparison. He believes no one younger than him or his brother owns a larger printing company in Vancouver. ■
Guests in town? Looking for something to do? Available at over 400 locations in Vancouver and at Visitor Information Centres throughout British Columbia, Alberta, Washington and Oregon. Pick one up today! www.visitorschoice.com
T R A V E L
G U I D E S
26
Business in Vancouver January 4–10, 2005
40 UNDER 40
RichardKatrusiak JamesCrickmore-Thompson Richard Katrusiak Vice-president of business development, GaleForce Solutions Inc. Age: 38 James Crickmore-Thompson Vice-president of products, GaleForce Solutions Inc. Age: 37 During the past 18 months, the company founded by James Crickmore-Thompson, Richard Katrusiak and Kirk Herrington has quickly found its way in Vancouver’s financial services market. In fact, at times its growth has seemed to move at the gale-force speed the company was named after. Prior to co-founding GaleForce Solutions Inc., South Africanborn Crickmore-Thompson enjoyed more than 15 years working on major business strategy and organizational change programs, with a particular focus on the financial services sector. He was a management consultant with Andersen Consulting (now Accenture) before moving from Cape Town to Vancouver seven years ago, to join Ernst and Young as a management consultant. He then moved to Pivotal Corp. to help it build its financial services vertical marketplace before co-founding GaleForce in January 2003. “When I originally came over we had planned to stay in Canada only around two years, and shortly after I arrived in Vancouver I was shipped to Edmonton and my wife found out she was pregnant, so that was quite a profound change,” he said.
“All my family is still in South Africa. I miss them and the warm weather in December and January, but I am very happy in Vancouver.” GaleForce created a product that helps financial services companies manage their customer relationships. He said the product helps organizations increase customer retention and profitability while reducing internal operational costs. Crickmore-Thompson believes the business outlook for 2005 is good. “I think we will continue to see growth; that is definitely our plan. We are hoping to almost double in size again and this whole year has been laying a foundation for our sales effort.” GaleForce recently received $2.8 million in venture capital funding from Ventures West and Yaletown Venture Partners. In 18 months, the company grew from three to 28 staff. Along with Crickmore-Thompson, the business was the brainchild of Richard Katrusiak, vicepresident of business development, and Kirk Herrington, the executive vice-president for strategy and technology. “I think we have got the best team I have ever worked with,” said Katrusiak. He was formerly vice-president of sales at Imagis Technologies Inc. “There I learned persistence – you have to believe, believe, believe. If you keep doing the right thing day after day the results will come.” Both Katrusiak and CrickmoreThompson enjoy skiing and snowboarding on the North Shore mountains and at Whistler. Katru-
40 under 40
siak said he learned at least one valuable lesson from the slopes: “You need to get back up quickly,” he said. “I have never been afraid to take a risk. It is a little bit different now. I have to weigh the risk a little bit more heavily now I have a family.” Katrusiak is married, lives in Vancouver’s Dunbar neighbourhood and, at the time of writing, has one boy. His wife was expecting their second child any day now. Crickmore-Thompson is married with two boys and lives in Canyon Heights, North Vancouver. ■
Richard Katrusiak Profession you would like to try: Teaching Where do you feel most comfortable? On a ski hill Favourite movie: No Way Out Currently reading: Doctor Seuss and The Places You’ll Go and The Best Baby Name book Toughest decision: Starting a software company when others are closing Car: Volvo V70 Cross Country Would most like to meet: Bill Gates Birthplace: Vancouver Last CD bought: Buddha Bar compilation Education: BA in English Literature from University of Western Ontario, MBA from SFU What’s left to do: Grow GaleForce to a 100 employees from its current 28
James Crickmore-Thompson Profession you would like to try: Musician Where do you feel most comfortable? On a beach Favourite movie: Blade Runner Currently reading: The Da Vinci Code by Dan Brown Toughest decision: Leaving South Africa Car: Nissan Pathfinder Would most like to meet: Nelson Mandela Birthplace: Johannesburg, South Africa Last CD bought: Elephunk, by The Black Eyed Peas Education: B.Comm, University of Witwatersrand in Johannesburg What’s left to do: Travelling in Asia
DarenHancott Vice-president and campus director for western Canada, University of Phoenix Age: 38 Daren Hancott’s goal is to help as many Canadians as possible attain a master’s degree without the hassle of going to class every day. In charge of rolling out the University of Phoenix’s operations across Canada, Hancott has so far doubled enrolment to about 700 students in Western Canada in the last three years, expanded the number of locations from one to six sites in Canada, grown the faculty by 50 per cent and opened a new campus in Calgary.
And he’s only started. “I’m trying to open up Canada,” said Hancott, a triathlete and black belt in martial arts. “We focus on working adults who don’t have time to go to class every day, and most universities just don’t get that.” The 38-year-old father of two sons said education must change to meet the needs of working students, who can get an MBA from the University of Phoenix from anywhere in the world, doing the bulk of the work online while attending local campuses for intensive seminars. Recent new sites in B.C. have opened in Abbotsford, Nanaimo,
Kelowna, Kamloops and Victoria. Calgary now has a campus similar to Vancouver’s. Hancott is in charge of academic quality, operations, finance, enrolment and public relations. He manages 150 faculty members, oversees student services and site expansion and handles budgeting and marketing. On top of that, Hancott teaches a few business courses in the MBA program, and is working on a PhD in organizational management. The University of Phoenix lays claim to being the largest private university in North America. Its Vancouver campus has 20 fulltime staff, 100 faculty and 700
Profession you would like to try: Undersea research Where do you feel most comfortable? Leading and developing people Favourite movie: The Highlander Currently reading: Leadership Passages Toughest decision: Leave Nova Scotia and move to B.C. Car: Mercedes SUV Would most like to meet: Cleopatra Born: Richmond Hill, Ontario Last CD bought: The Rednecks Education: Memorial University in Newfoundland, St. Mary’s University in Halifax and PhD at Capella University in Minneapolis (in progress) What’s left to do: Help 1,000 people achieve their goals in the next 15 years students. Before joining the University of Phoenix, Hancott held senior executive positions with Seafood Products Co. Ltd., division of
Maple Leaf Foods Ltd., where he was vice-president and general manager for B.C. operations of the $40-million company with 400 employees. ■
Business in Vancouver
January 4–10, 2005
40 UNDER 40
EdwardSmith Managing partner, VEL Engineering Age: 39 Since 2000, when Edward Smith became VEL Engineering’s managing partner, VEL has doubled its revenues to $6 million and grown its staff from 26 to 70. VEL designed several hundred projects last year, which together cost more than $1 billion to build. Smith’s individual engineering accomplishments include being the engineer of record for the first two LEED Silver Certified buildings in Canada: a joint RCMP office and library in Surrey and an office and
laboratory at the University of British Columbia. Some of VEL’s most well-known work likely comes from building IKEA stores such as the one in Coquitlam. VEL has the account to build all future IKEA stores in Canada. Smith said his strategy to grow VEL is simple: to run the company as a business. He emphasizes continuing education, seeks and hires top designers and manages areas such as human resources and sales and marketing as a team. He began his career at Howe Design and Management Ltd. as a designer in England. Within two years he was running a large office
renovation project in London, England. Wanting to get out of the metropolitan jungle, he briefly returned to his native Glasgow, Scotland and then continued on to Vancouver in 1991 when he joined VEL. Smith became a partner three years later. Outside work he plays soccer and is active with The Executive Committee, an international organization of CEOs that cluster into small groups where they coach and learn from each other. He has also taken many personal development programs at Landmark Education and volunteered at Landmark Forum events. ■
GregWolfe Senior vice-president and general manager for the Americas, Business Objects Age 38 After years of experience in management, Greg Wolfe has learned some valuable lessons for success. One of the key tenets guiding him in his latest role at Business Objects – the business intelligence software giant that bought Crystal Decisions Inc. in 2003 – is that the company’s success is linked to the many talents of its employees. Transforming those talents into a collective strength is what sets companies apart, he believes. But how does one do so? “I don’t think there’s a particular formula, other than it starts with culture,” Wolfe said. Rather than having an organization where orders come from the top, Wolfe prefers a more openended approach that allows staffers control over their destinies to make better decisions.
Wolfe took on his current role last July, moving on from his previous role of running sales for North America at Business Objects. The integration of Business Objects and Crystal Decisions – the Lower Mainland’s biggest software company before being bought in a deal worth US$1.2 billion – has been challenging. “That’s been an interesting sort of adaptation,” Wolfe said, noting the task’s scale and complexity. While Wolfe has been on an intense learning curve, he’s also enjoyed his latest posting, in which he oversees sales, finance, customer support, marketing, professional services, human resources, information technology and administration. His skills gained so far will
come in handy. At Crystal Decisions, Wolfe was vice-president of North American sales for four years. Prior to that, he held various positions with Xerox Canada. Wolfe, a Regina native and amateur jazz pianist, moved to the West Coast from Toronto with his family in 1999. ■
40 under 40
Profession you would like to try: Fortune 500 company CEO Where do you feel most comfortable? Boardroom Favourite movie: One flew over the Cuckoo’s Nest Currently reading: How to be a billionaire by Donald Trump Toughest decision: Leave my job in London Car: Mercedes Benz 500Sl Would most like to meet: Not that I admire him, but I’d like to sit down with Osama Bin Laden to understand his perspective; second choice, Hilary Clinton Birthplace: Glasgow, Scotland Last CD bought: Trampoline by the Mavericks Education: Bachelors of engineering (honours) from the University of Strathclyde What’s left to do: Travel to Asia
Profession you would like to try: Hammond organ player in an R ‘n B band Where do you feel most comfortable? Sitting in Deep Cove on my boat enjoying a cold one with my kids Favourite movie: Saving Private Ryan Currently reading: The Corporation Toughest decision: Personnel decisions centred around restructuring following the Business Objects/Crystal Decisions merger Car: Mercedes 320 convertible Would most like to meet: Donald Fagen Born: Regina Last CD bought: Stevie Wonder compilation Education: Bachelor of business administration, University of Regina What’s left to do: Mid-term, driving growth at an integrated Business Objects; long-term, becoming a CEO and working more closely with the investment community
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27
)N &ORRESTER 2ESEARCH ESTIMATES .ORTH !MERICAN COMPANIES WILL SPEND BILLION ON )4 HARDWARE AND SOFTWARE
BILLION DOLLARS MORE THAN LAST YEARS INVESTMENT 7HILE MANY COMPANIES ARE LOOKING TO TECHNOLOGY TO BOOST PRODUCTIVITY AND KICK START GROWTH TECHNOLOGY ALONE IS NOT THE ANSWER /RGANIZATIONS MUST SHIFT THEIR FOCUS FROM THE h4v TO THE h)v BECAUSE ULTIMATELY ITS THE INFORMATION THAT GENERATES NEWS IDEAS AND DRIVES DECISIONS NOT THE TECHNOLOGY $OUG ,ORD WILL EXPLORE HOW ORGANIZATIONS CAN MAKE SAVVY TECHNOLOGY INVESTMENTS THAT OFFER A HIGH RETURN ON INVESTMENT AND ULTIMATELY DRIVE PRODUCTIVITY AND GROWTH
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28
Business in Vancouver
BiVlist
January 4–10, 2005
Soaring lumber prices outweigh strong loonie
PAUL HARRIS
Canfor recorded dramatically increased net income, due primarily to strong demand and high prices; here lumber awaits shipment from Canfor’s Houston, B.C. sawmill
Improved revenues spark acquisition binge among top forestry firms
Biggest forestry companies Ranked by number of B.C. employees Rank ‘04/ ‘03
Name of company Address
Phone Fax Web site
Number of employees in BC ’03/ ’02
Sales revenues '03/ ’02
Net income '03/ ’02
Top local executive/ Majority shareholder
Significant Year B.C. founded subsidiaries in B.C.
1/1
Canfor Corp. 1500–550 Burrard St. Vancouver V6C 2C1
604-661-5241 604-661-5235 www.canfor.com
4,600/ 4,600
$2.1 billion/ $2.1 billion
$153.3 million/ $11.5 million
James Shepherd, Howe Sound president and CEO/ Pulp and James Pattison Paper L.P.
1938
2/2
Weyerhaeuser Co. Ltd. 925 W. Georgia St. Vancouver V6C 3L2
604-661-8000 604-661-8377 www. weyerhaeuser.com
4,400/ 4,500
NP/ NP
NP/ NP
Sandy McDade, president / NYSE:WY
1965
3/3
Norske Skog Canada 604-654-4000 4,000/ 1600–250 Howe St. 604-654-4048 4,000 Vancouver V6C 3R8 www.norskecanada .com
$1.59 million/ ($84.5 $1.48 million million)/ ($123.3 million)
Russell Horner, None president and CEO/ NP
2000
4/5
Weldwood of Canada Ltd.1 1055 West Hastings St. Vancouver V6B 3V8
604-687-7366 3,500/ 604-662-2798 3,400 www.weldwood.c om
NP/ NP
NP/ NP
Tim Nicholls, NA president and CEO/ International Paper Co.
1964
4/11
Tolko Industries Ltd. Box 39 Vernon V1T 6M1
250-545-4411 250-545-4783 www.tolko.com
3,500/ 956
899 million/ 896 million
NP/ NP
Al Thorlakson, NP president and CEO/ Al Thorlakson
1961
6/6
International Forest 604-689-6800 Products Ltd. 604-688-0313 (Interfor) www.interfor.com 3500–1055 Dunsmuir St. Vancouver V7X 1H7
3,200/ 3,200
603.7 million/ ($23 million)/ $784.1 $40 million million
Duncan Davies, Helifor president and CEO/ Industries TSX:IPA
1963
NP
Continued on page 29 Sources: Interviews with forest company representatives and BIV research 1. Weldwood of Canada Ltd. was bought by West Fraser Timber Co. Ltd. on Dec. 31, 2004 NP Not provided NA Not available
mously approved by the full boards of both companies, before Tolko t has been in so many ways a reappeared with a fresh proposal signature year for B.C.’s which eventually won the day. forestry sector. Riverside, the fourth-largest lumDuring 2004 producers took ber producer in B.C., is now a subadvantage of strong lumber prices, sidiary of Tolko. which helped offset the impact of Last month, Tolko said its investa soaring Canadian dollar com- ment plans for its oriented strand pared to its U.S. counterpart, as board operations in Alberta were well as mitigate the damage done also progressing well. It bought by the softwood lumber dispute one of the OSB operations slated with the U.S. for modernization from WeyerSeveral major players haeuser Co. Ltd. in Febenjoyed dramatically ruary. Major improved revenues while Consolidation also undergoing a widespread offered opportunities furplayers takeover program, as ther down the chain. In reflected in this week’s BIV Canfor completed enjoyed… April, Forestry List. its acquisition of Slocan. Four of the 2003 list’s That purchase led indiimproved top 13 operators were rectly to Canfor’s recent taken over in 2004: decision to sell its Fort St. revenues Lignum Ltd. was acquired James sawmill division by Riverside Forest Prodfor $39 million plus the while ucts Ltd. in the spring, value of inventory and the Slocan Forest Products of harvesting undergoing a transfer Ltd. combined with Canrights of roughly 640,000 for Corp., Weldwood of metres, to Pope and widespread cubic Canada Ltd. was taken Talbot Ltd. The sale of the over by West Fraser Timmill followed a consent takeover ber Co. Ltd. (a deal due agreement signed to be completed by New between Canfor and the program Year’s Eve), and Riverside Competition Bureau in was targeted successfully connection with the Sloin the fall by Tolko Induscan takeover. tries Ltd. Top-of-the-list Canfor, B.C.’s The Riverside deal was a clas- largest softwood producer, sic tug-of-war. Tolko, the family- recorded dramatically increased owned operator, initiated its net income, due primarily to strong takeover bid in a deal that would demand and excellent pricing for combine the Vernon-based forestry most of its products. It recorded companies. Then, in October, the income of $377.2 million, or $2.97 lumber community was told that a share, for the first nine months of Riverside had turned instead to 2004 compared to $51.2 million, Interfor. That deal was unani- or 55 cents a share, for the same Paul Harris
Do not miss the 2004 Book of Lists, a compilation of lists featured in BIV, including biggest law firms, construction companies, biotech firms and many more. Free to subscribers ($85.55 including GST for one year) or $25 as a separate purchase. To download this list and other lists online, visit http://businessinvancouver.clickdata.com and click on Book of Lists.
Business in Vancouver makes every attempt to publish accurate information in The List, but accuracy cannot be guaranteed. Researched by Sara Donnelly, 604-608-5157.
I
January 4–10, 2005
PAUL HARRIS
Business in Vancouver
29
BiVlist
timeframe last time out. Global powerhouse Weyerhaeuser also benefited from the boom. It reported third-quarter net earnings of US$594 million, or US$2.45 a diluted share on net sales of US$5.8 billion, compared with the US$82 million, or 37 cents a share, on sales of US$5.2 billion in 2003. Amid the flurry of improved figures, the mountain pine beetle remained impossible to ignore for mills in the province’s Interior. Companies and the provincial government revised production and harvesting targets respectively, in order to mitigate the beetle infestation, which dramatically increased during the year. In 2003, the infestation impacted around four million hectares of forestland. B.C.’s chief forester, Jim Snetsinger, told BIV this figure will at least double when the final results for 2004 are released. The increase has sparked an accelerated race to create a fresh tier of industry in B.C. to absorb supplies of infested timber. Proposed strategies include ramping up OSB production to supply the North American housing market, and supplying wood pellets for ethanol energy production. ◆
6+257127,&( ([HFXWLYH)XUQLVKLQJV &RPSXWHU(TXLSPHQW
%$1.5837&<$8&7,21 1HZ6NHHQD)RUHVW3URGXFWV,QF(Vancouver Office) 7+ 7+856-$1 #$0 Preview: Wednesday, January 5 from 10am-5pm
:(671'$9(9$1&289(5 • Quantity of Mahogany and Walnut Executive and Secretarial Desks • Bookcases • Storage and Lateral File Cabinets • Quantity of Executive, Client, Steno, Manager and Lounge Chairs • Wall Units • (2) Boardroom Tables • Large Meridian Northstar Phone System w/Voicemail and 30 Handsets • Quantity of Dell Computers, Servers, 17” and 19” Flat Panel Monitors • Great Selection of Copiers, Fax Machines, Color Laser Printers, Artwork, Office Supplies, Appliances, etc.
Biggest forestry companies Continued from page 28
Payment is Cash, Visa, M/C or Interac • 10% Buyers Premium • Sale Subject to Additions & Deletions
Rank ‘04/ ‘03
Name of company Address
Phone Fax Web site
Number of employees in BC ’03/ ’02
Sales revenues '03/ ’02
Net income '03/ ’02
Top local executive/ Majority shareholder
Significant Year B.C. founded subsidiaries in B.C.
7/8
West Fraser Timber Co. Ltd.1 1000–1100 Melville St. Vancouver V6E 4A6
604-895-2700 604-681-6061 www.westfraser .com
2,600/ 2,600
$1.5 billion/ $1.63 billion
$43.1 million/ Henry Ketcham, $137.5 chair, president million and CEO/ TSE:WFT
NP
Teal Jones Group 1787 Triggs Rd. Surrey V4N 4M8
604-587-8700 604-581-6162 www.tealjones .com
1,200/ 1,000
340 million/ NP
NP/ NP
NP
TimberWest Forest Corp. 2300–1055 W. Georgia St. Vancouver V6E 3P3
604-654-4600 604-654-4662 www.timberwest .com
1,007/ 1,000
10/12
Ainsworth Lumber Co. Ltd. 3194–1055 Dunsmuir St. Vancouver V7X 1L3
604-661-3200 604-661-3201 www.ainsworth .ca
11/ NA
Olympic Industries Inc. #402–221 N. Esplanade North Vancouver V7M 3J8
604-985-2115 604-985-3984 www.olympicind .com
&RQWDFW%5$'6&277RU Sale Conducted by
Industries Ltd.
8/NA
9/10
:HVWQG$YH 9DQFRXYHU%&9<( 3K ZZZPD\QDUGVFRP
1955
Biotech Industry Marketing Opportunities
Tom Jones, CEO/ Dick Jones, president
1962
Coming February, 2005
Corporate Profiles
$428.5 million/ $465 million
$24.8 million/ Paul McElligott, Jeremy Kon, $39.9 million president and CEO/ CEO TSE:TWF.UN
1997
650/ 650
$481 million/ $356 million
$123.6 million/ ($17.8 million)
Brian Ainsworth, CEO/ Members of the Ainsworth family
None
1950
33/ 33
US$215 million/ US$202 million
NP/ NP
Steve Granger/ Forest City Trading Group
NA
1972
■ International
partnering opportunities. your company in a full page, full colour, advertorial format in this special supplement. ■ Distributed at the 3rd annual BioPartnering Conference February 8–10, 2005. ■ Deadline: January 12, 2005 ■ Call 604-688-2398 ■ Showcase
Coming April, 2005
Official publication of BC Biotech
2005
■ Market
your products & services to the biotech community in:
Sources: Interviews with forest company representaives and BIV research 1. West Fraser Timber Co. Ltd. bought Weldwood of Canada Ltd. on Dec. 31, 2004 NP NA
Not provided Not available
Do not miss the 2004 Book of Lists, a compilation of lists featured in BIV, including biggest law firms, construction companies, biotech firms and many more. Free to subscribers ($85.55 including GST for one year) or $25 as a separate purchase. To download this list and other lists online, visit http://businessinvancouver.clickdata.com and click on Book of Lists.
Business in Vancouver makes every attempt to publish accurate information in The List, but accuracy cannot be guaranteed. Researched by Sara Donnelly, 604-608-5157.
your DUE
Biotechnology in BC 2005 ■ Various
sizes and advertising rates available. ■ Deadline: March 21, 2005 ■ Call today!
604-688-2398 Call Katherine Butler or your sales representative
DILIGENCE starts by hiring the RIGHT PEOPLE...
&
Registered Professional Foresters
FIND OUT MORE AT: www.abcfp.ca
Registered Forest Technologists
Ensuring BC’s Forests Are In Good Hands.
30
Business in Vancouver
Downtown Business Service Guide
January 4–10, 2005
Downtown Business
Service Guide
Local businesses that can help you do business For advertising information please contact Cathy at 604-608-5146 or e-mail [email protected].
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email: [email protected]
1-800-663-8078
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CUSTOM PACKAGING
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Warehouse Space, Shipping/Receiving, Pick and Pack, Container De-stuffing and Loading, Shrink Packaging, Labeling, Repacking/Assembly, and Distribution.
GENERAL CONTRACTING
service at affordable rates e don’t cut corners, Quality ★ Warehouses ★ Parking lots Production plants ➥we clean them! ★★ Complete parkade maintenance
W
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Established in 1994
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SIGN SERVICES
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604-876-6980
BiV
• Corporate Apparel + Gifts • Imprinted Products • Company Stores • Corporate Events • Trade Shows Tel: 604-877-8600 www.imageuniforms.ca 614 West 8th Avenue, Vancouver
RENOVATIONS PROJECT MANAGEMENT CUSTOM MILLWORK
Coming soon BANKS & CREDIT UNIONS LIST: The region's biggest financial institutions ranked by assets and employees respectively. Issue date: January 18 Deadline: January 11
THE 2005 BUSINESS CONFIDENCE SURVEY AND ECONOMIC OUTLOOK BIV’s 3rd annual look forward. Find out what business and industry leaders feel about the prospects for 2005 Issue date: January 18 Deadline: January 11
THE LEASE REPORT GUIDE: Local prestige dealers bring you details of their latest leases aimed at executives in this 2-page report. Issue date: January 18 Deadline: January 11
CONSTRUCTION IN VANCOUVER PAID FEATURE: This quarterly VRCA report will update on issues and events that affect new construction, tenant improvement, service work & tenant re-modeling. Issue date: January 18 Deadline: January 11
PROFESSIONAL ORGANIZATIONS LIST: The largest in the GVRD & Vancouver Island ranked by number of employees. Issue date: January 25 Deadline: January 18
SMALL BUSINESS REPORT SUPPLEMENT: This regular section will provide information and advice aimed at educating our regional entrepreneurs operating companies with a turnover under $5 million and fewer than 100 employees. Issue date: January 25 Deadline: January 18
COMPUTER SOLUTIONS GUIDE: A selection of companies that not only are well equipped, but also well located to service businesses in the downtown area. Issue date: January 25 Deadline: January 18
BIOTECHNOLOGY COMPANIES LIST: The largest in the GVRD & Vancouer Island ranked by number of employees. Issue date: February 1 Deadline: January 25
Don’t miss an issue ..buy a second subscription for your home or office and receive up to 50% off.
Call now for details… 604.688.2398 To advertise in one of these issues email [email protected]
BUSINESS DINING GUIDE: A selection of Vancouver's best locations for entertaining clients. Issue date: February 1 Deadline: January 25
TECH REPORT SECTION: This quarterly report focuses on features, commentary, profiles and the latest news from BC's dynamic Science & Technology industry. Issue date: February 1 Deadline: January 25
AUTO DEALERS LIST: The area's largest ranked by number of full-time employees. Issue date: February 8 Deadline: February 1
GETAWAYS & MEETING GUIDE: A selection of great seasonal ideas on where to head for that well deserved break. Issue date: February 8 Deadline: February 1
Business in Vancouver
January 4–10, 2005
Invest Now in Sea to Sky Living with Nature at your Backdoor 38640 Cherry Drive, Squamish
$539,900 GST incl.
NEW craftman style 3 bedroom & den home, located in quiet Ravens Plateau, surrounded by mountains, forest, the Stawamus river, trails & a spendid view of the Chief. 9' ceilings, wood floor, granite counters, large garage & crawl space. MLS #V510449. Danielle Alie 604-815-4663 1-888-852-7575 Garibaldi Realty Inc. www.rpag.ca and www.garibaldirealty.com
Distinctive Homes
Your Own “Private Island” Sunshine Coast
$895,000
Within a 2-hour drive from Vancouver is a beautiful 11-acre, well treed “Private Island,” with a nice 3-bedroom cottage, city power, city water and phone for only $895,000 (terms possible). View my other Private Islands and Waterfronts, from $89,000 to $3.2 million on my webpage. Neil Wark Re/Max Wark Realty 604-946-8000 www.bcprivateislands.com
Exceptional Value
New Westminster
$925,000
Looking for a corporate suite or a unique residence priced below replacement? This unique 3 bedroom Penthouse offers unobstructed 360 degree views. High ceilings, spacious outdoor terraces complement the exquisite interior designer touches. A/C interiors, gourmet style kitchen, 3 fireplaces, imported Italian tile and marble, built in custom cabinets, custom carpeting, a wet bar and many more features are part of this 3,650 s.f. residence. For more info, visit www.jeffreystark.com. Jeff Stark, 604-298-8777 Coldwell Banker Westburn Realty
KICKING HORSE MOUNTAIN RESORT Golden, BC
$2,300,000
Canada Newest and Hottest Mountain resort. Voted #1 for powder in North America. This 3,500 sq ft contemporary timber frame home is less than a year old, contains 5 bedrooms and 5 baths, plus separate steam room, hot tub, 6’ fir floors, granite countertops and 2 fireplaces. This house was built with the discerning buyer in mind. Keep it for yourself or enjoy income from a strong rental market. Kirsten Downes Re/Max of Golden 250-344-0719 [email protected]
31
Presidia at Central Park Burnaby
$209,900
Brand new one bedroom, 722 square feet plus covered balcony. Spectacular mountain Views, stainless steel appliances, gas fireplace. Steps to Central Park and Metrotown. One parking and storage. Condo is fully wheelchair accessible. $209,900 – will not last! Shafik Keshavjee ReMax Central 604-644-7843
Reduced
Secluded Intimate 34 Acre Estate South Langley
$1,395,000
Sensational custom built 3800 sq.ft., 12 year home, with two-acre lake, gorgeous pasture, barn and lush pristine forest. Beautiful spacious layout, 5 bedrooms, gourmet kitchen, games room–great for entertaining. Two additional homes for excellent source of income. Investment for horses, bed & breakfast or private retreat. Check out our virtual tour at www.fraservalleyhome.com Duane Marcum or Ellie Bishop Coldwell Banker 1st Pioneer Realty 1-877-853-6786
5-Acre Ocean View Property Bowen Island
$899,000
Where else could you find 5-acres boasting panoramic ocean views within a 1-hour commute of downtown Vancouver? This property features a fabulous 4-bdrm main residence and detached studio. There is lots of useable land, complete privacy, great sun, fenced garden and wonderful views. Located across from Evergreen Acres riding stable and close to several beaches. If you are looking for change of lifestyle this is a must see! Michelle Taylor, Re/Max Masters Realty 604-240-4561 www.bowenrealestate.com
Your Own Island! Second Sisters Island
A Grand Country Home
Bayshore $1,200,000
Whole forested 3+ acre island located in Ganges Harbour of Salt Spring. Foreshore lease & dock in place. Building plans are available. Excellent oceanviews of harbour. Short boat trip to shopping on Salt Spring. Exceptional opportunity to own your own Gulf Island. Very Rare!. Li Read, RE/MAX Realty of Salt Spring Tel: 800-731-7131 Website: www.liread.com Email: [email protected]
Coal Harbour
$1,428,000
"1616 Bayshore," the newest premier phase of Bayshore. Now available, 22nd floor Penthouse style residence with 3 decks, designer decorated 2 bedroom & den, 2 bath, Stanley Park/Coal Harbour views with 2 parking right on Coal Harbour. Over 1,800 sq ft. Completion Fall 2005. Evelyn Froese, Royal LePage Westside 604-818-0862 www.bayshoregarden.com
Pemberton
$1,249,000
A 1910 replica with outstanding mountain views and antique flooring. Features 3 levels with 4 bedrooms, 4 baths, country kitchen, and beamed open ceilings on a tranquil, 5.13acre subdividable parcel. Master suite opens to a vine covered deck. Includes nanny suite, separate guest cabin and hot tub, too. Lonne Clark 604-902-4208 cell Sutton Group West Coast Realty in Whistler 1 866 978 8866
Price Reduced
Loy Leyland Neo-Classic First Shaughnessy – The Crescent
$7,980,000
Only the Best of the Best. State of the Art HiTech and Environmental Systems combine with Renaissance Design to create this Timeless Classic in Vancouver’s Most Prestigious Neighbourhood. 10,000 square feet of Luxurios Living boasting Hand Laid Marble and Hand Painted Frescos throughout. Truly a Residence of Distinction. HighPerformanceTeam.com Daryl Braithwaite RE/MAX Crest Westside 604-682-5478
Elegant Waterfront in North Saanich 10815 Beach Rd.
$1,890,000
Magnificent ocean and harbour views from all principal rooms of this 6,000 sq ft executive waterfront home on exclusive Curteis Point in North Saanich (Victoria). Stunning, expansive 20' ceilings, 5 bedrooms, entertainment-sized gourmet kitchen, heated hardwood floors, privacy & seclusion on end of private country lane. 5 mins from ferries, 10 mins from airport.
Carolyn Ashmore 604-689-8651 or Toll free: 866-689-8652
Tranquil Ocean Front Estate 2165 123rd St., White Rock
$8,900,000
Perched on the bluff is this very private and fabulous 12,480 sq ft mansion on 5.96 acres. Panoramic ocean and gulf island views are the norm on this magnificent estate where eagles gently soar on warm ocean winds. Brilliantly executed architectural features, exquisite finishes, large principle rooms, stunning art, pool, putting greens and tennis court make this an idyllic property. Scott Carpenter, Re/MAX Select Properties 604-880-0037 www.scottlesliecarpenter.com
Exceptional Design, Quality & Value 6119 Gordon Ave.
$1,899,000
RARE OPPORTUNITY - Regarded as one of Burnaby's most beautiful homes! 7,000 sq. ft. of livingspace on an 11,240 SqFt Lot, in Buckingham Heights, storybook garden backs onto greenbelt. "French Chateau" w/ Vermont slate roof, sandstone, wrought iron, Pella WIndows, Coachhouse / Art Studio, 2 x 2 car garages, plus more! Priced below $2.2 Million replacement cost! Steven Oei RE/MAX Central, 604-808-8850 View Photos at www.stevenoei.com
Exquisite Style and Presence 1198 Wolfe Ave., Vancouver
$ 3,980,000
Truly an architectural masterpiece and a timeless classic. An impressive, elegant family home that exudes warmth and character. Finely crafted woodwork and meticulous attention to detail is evident throughout this 8,607 sq ft home. Private, lush garden paradise with flowing fountains and ponds located just off the Crescent in the heart of prestigious Shaughnessy. Scott Carpenter Re/Max Select Properties 604-880-0037 www.scottlesliecarpenter.com
West Vancouver
$6,200,000
First time offered! Spellbinding views! Built in the Frank Lloyd Wright tradition over 3 years by the present owners with custom millwork and built-ins throughout. Fine finishing rarely available in a newer home today. A home sympathetic to the surrounding environment. Truly BEYOND COMPARISON! Virtual Tour at www.gregorygcarros.com Gregory G. Carros 604-603-5730 Joe Bronstein 604-263-1911 MacDonald Realty
$679,000
South facing custom built 3216 sq. ft. home with views towards Vancouver Island. Paved driveway leads to double garage. Exceptionally easy to care for fully fenced yard. Close to Marina. A trail leads to 98 ft. ocean frontage. Home meticulously designed & built for sun & view. Contact David Sherman Pender Island Realty 1-888-629-3383 www.penderislandrealty.com
Penthouse
White Rock/Crescent Beach
408-5860 Dover Crescent, Richmond, BC $559,000
Crescent Heights $819,000 This is a one of a kind architecturally designed & superbly engineered home. Highest quality materials and outstanding workmanship. Open floor plan, 20 ft. ceilings, 3 levels plus basement with elevator to all 4 floors. Professionally designed gardens, 40 year roof, heated driveway, geothermal heating & air conditioning. Below replacement value, only 4 years old. Plus wellness spa. The list is endless. Built for Shell Busey. 40% below replacement value. Virtual tour at www.mls.ca
Waterfront facing the mighty Fraser River. Unobstructed views of the Northshore mountains. This highly unusual and unique onelevel suite is 1575 sq. ft. and includes a 1500+ sq. ft. patio. Lovely open floor plan that includes 3 bedrooms and den, 2 1/2 bathrooms. 20 minutes to downtown Vancouver. Contact: Rob Chikites 604-807-6404 Maude, MacKay & Co. Ltd.
Navy Channel
MLS# 174438
$795,000
Located at Navy Channel on the waters edge in Gallagher Bay on approx. 1.2 private sunny south facing acres. Featuring 1,848 sq. ft. of living space with 3BR’s/2BA’s, living room, dining room, entertainment size deck, glorious views and sand and pebble beach. Relax, dream and watch boats go by. Brad Fisher at Pemberton Holmes Ltd. Toll Free 1-800-665-5303 [email protected] • www.bradfisher.com
$3,500,000
1800 Ft. of low bank sand and pebble beach at your doorstep. The breathtaking 3800 sq. ft. main residence is appointed with a professional kitchen, spa quality amenities and beautiful ocean views. A 900 sq. ft. out residence, 3 stall stable, tack room and carriage house is second to none. Located 1 hr. by ferry from Vancouver/Victoria or 20 minutes by Sea plane. Virtual Tour at www.bradfisher.ca Brad Fisher at Pemberton Holmes Ltd. Toll Free 1-800-665-5303 [email protected] • www.bradfisher.com
Pender Island Ocean Front 1633 Schooner Way
D L SO The Sterling Mansion
22.5 ACRE MAYNE ISLAND ESTATE
Inspiring And Peaceful Mayne Island Waterfront Home
Catherine Elliott/Steve Croft Sutton West Coast Realty 604-538-8888 [email protected]
Executive Homes in Stanley Park Setting
Marguerite House By Polygon 611-4685 Valley Drive, Vancouver
$729,600
Your home with Shaughnessy's long-standing tradition of elegant living. Concrete high rise near Quilchena Park & PW High School. Just 10 months old. 1,249 sf, 2-bedroom + 2-baths + balc +pkg+ insuite storage. NW & SW facing Quilchena Park. View more photos & 360 virtual tour at www.realtyline.ca. MLS#V511102 Andrew Chan REALTYLINE Tel: 604-518-5000
Anmore
From $769,900+GST
Located just 5 minutes from Port Moody city hall, this small development offers beautiful 1/3 acre greenbelt lots. Homes will feature high end finishing package and will include full, unfinished basements & triple garages. Design your dream home today! Spring/Summer 2005 completions. Gord Eberwein Prudential Sterling Realty 604-622-7333 www.eberweinhomes.com
Wouldn’t you love to be living here? ...and wake up to a viewlike this!
You could be – but only if you act fast!
Call Cliff Shim at 604-608-5189
to find out how to get a high-impact message like this in the next issue of Business in Vancouver
32
Business in Vancouver
For the record
January 4–10, 2005
Trouble
BUYER’S ALERT
Companies listed below, which are not members of the Better Business Bureau, have failed to respond, as of December 29, 2004, to Better Business Bureau of Mainland B.C.’s efforts to mediate complaints from December 13 to December 17, 2004. In some instances, the company may have taken care of the complaint and considered the matter closed, or may believe the complaint is unjustified; however, if the BBB has not received a response, records cannot reveal either position. Please note that BBB members must respond to customer complaints that are brought to their attention. Source: BBB. 2 Guys with a Truck, North Vancouver Beautiful British Columbia Magazine, Vancouver Bell ExpressVu, Toronto Carot Trade International, Surrey Christine’s Accounting Service, Enderby Door Express, Richmond Family Movers, Penticton Firefly Productions, Port Moody Foto Shoppe, Salmon Arm Guildford Copy & Business Centre, Surrey Imperial Food Equipment, Surrey M & K Appliances, New Westminster Maple Oak Computer Solutions Inc., Vancouver Master Plumber Ltd., Delta Matteazzi Restorations Ltd., Abbotsford McKenzie Delivery Service, Richmond Mountain Mist Marketing, North Vancouver Mr. Mover Inc., Burnaby New Music West, Vancouver Pacific Hotrods, Surrey Powerhouse Tile, Surrey Premier Solarium & Patio Cover Ltd., Coquitlam Primetime Home Services, North Vancouver Primus Canada, Vancouver Talon Landscape and Environmental, Kelowna Telus Mobility, Scarborough Terry’s Driveway Sealing, Vancouver The Car Alarm Guys, Maple Ridge
L AW S U I T
O F
T H E
W E E K
Disgruntled investor files suit against CP
A
lawsuit against container transportation giant CP Ships Ltd. and three of its board members has been launched by a B.C. resident. The claim alleges that press releases, annual and interim reports filed by CP Ships overstated to a material degree the company’s financial results for the years 2002, 2003 and the first quarter of 2004. The claim, filed by lawyer Kieran Bridge of Richmond, alleges that plaintiff Earl Downey of Kelowna relied upon information contained in the said releases and reports when he purchased one thousand CP Ships common shares in July 2004, at $22.50 per common share. As of October 22, the date of the claim, he continued to own all the shares. Downey is claiming on his behalf and on behalf of all class members in Canada an order certifying his action as a class proceeding, and damages of $50 million. Additionally, the suit claims class-wide punitive and exemplary damages of $5 million. Also named in the suit are defendants Raymond Miles, who, at the time of the matters complained about in the suit, was board chair of CP Ships; Frank Halliwell, who at the time was company president; and Ian Webber, who at the time was the company’s chief financial officer. The defendants jointly filed an appearance on November 2.
The Yellow Cash Store, Vancouver Time Leigh Motor Car, Kelowna Total J D M Motors Group Corp., Vancouver Tweedsmuir Air Services Ltd., Nimpo Lake ■ PROBLEM SOLVED ■
The following companies have responded to Better Business Bureau of Mainland B.C.’s efforts to mediate complaints. Source: BBB. Hanson Jewellers, Vancouver Sears Authorized Indoor Clean Air Services, Coquitlam Venus & Mars Universal Clothing, Vancouver
WHO’S GETTING SUED
These corporate writs were filed with the court registry in Vancouver. Information is derived from the statements of claim. Statements of claim have yet to be proven in court. Defendant: PML Professional Mechanical Ltd. 3105 Norland Ave., Burnaby Plaintiff: Alpha Equities Ltd. 112 East 6th Ave., Vancouver
Claim: $194,808 for costs and damages. Defendant: Dave’s K. & K. Sandblasting (1988) Ltd. dba K&K Sandblasting Ltd. and/or K&K Sandblasting (1988) Ltd. 1700-1185 West Georgia St., Vancouver and 105-16 Fawcett Road, Coquitlam Plaintiff: Del Equipment Ltd. 510-1040 West Georgia St., Vancouver Claim: $160,284 for property remediation and damages. Defendants: Channel Ridge Estate Holdings Inc. and Channel Ridge Properties Ltd. and Channel Ridge Environmental Systems Ltd. 2900-10180 101 St., Edmonton and 15th Floor, 1040 West Georgia St., Vancouver Plaintiff: Bel-Tar Holdings Ltd. 15th Floor, 1040 West Georgia St., Vancouver Claim: $145,000 for debt. Defendant: Cascadia Intermodal Terminal Ltd. 1700-1075 West Georgia St., Vancouver Plaintiff: Connect Logistics Services Inc. 7185 11th Ave., Burnaby Claim: $99,296 for payments related to rent. Defendants: Doo Chill Park and
Mi Ja Yun 2512 East 40th Ave., Vancouver and 2512 East 40th Ave., Vancouver Plaintiff: The Black Press Group Ltd. 2-445 West 6th Ave., Vancouver Claim: $94,492 for debt.
1300-777 Dunsmuir St., Vancouver Claim: $30,000 for debt.
Defendant: Canadian Rockport Homes Ltd. dba Canadian Rockport Homes International Inc. 507-700 West Pender St., Vancouver Plaintiffs: P.C. Devlin Law Corp. and Peter Krogh Jensen Law Corp. and Thomas J. Deutsch Law Corp. and David Lunny Law Corp. all dba Devlin Jensen 2550-555 West Hastings St., Vancouver Claim: $76,183 and contractual interest of $36,218 for services provided.
Defendant: Gwyn’s Cellular Service Inc. 1212-1175 Douglas St., Victoria Plaintiff: DHL Express (Canada) Ltd. 1500-1040 West Georgia St., Vancouver Claim: $23,625 for courier services. Defendant: Aberdane Construction Ltd. 324 Harbour Ave., North Vancouver Plaintiffs: Western Pacific Enterprises GP and Western Pacific Enterprises Ltd. 1000-840 Howe St., Vancouver Claim: $21,747 related to a principal contract and extra work.
Defendant: 532871 B.C. Ltd. aka 0532871 B.C. Ltd. P.O. Box 10424, Pacific Centre, 1300-777 Dunsmuir St., Vancouver Plaintiff: Davis & Co. 2800 Park Place, 666 Burrard St., Vancouver Claim: $33,818 for fees, disbursements and taxes owing under a retainer agreement.
Defendants: I Care Community Associates Ltd. and 3041204 Manitoba Ltd. 500-999 West Hastings St., Vancouver and 2469 Point Grey Rd., Vancouver Plaintiff: Citicorp Vendor Finance Ltd. 300-1122 Mainland St., Vancouver Claim: $19,916 for debt.
Defendants: Sam Khosrow Najme and Ali Sadr Esfahani and Ali Sadr Esfahani dba Vancruiser Towing and Trucking Co. 101 East 1st Ave., Vancouver and 562 21st St. W., North Vancouver and 562 21st St. W., North Vancouver Plaintiff: Mohammed Shokri 1800-401 West Georgia St., Vancouver Claim: $32,500 for debt.
Defendant: Load Chauffeur Transport Ltd. 4111 Danforth Dr., Richmond Plaintiff: Incan Truck Repairs Ltd. 1500-1055 West Georgia St., Vancouver Claim: $16,848 for repair and servicing costs. Defendants: David Manuel and Mountain Motors Service Ltd. 1216 Alpha Lake Rd., Whistler and 1260-1188 West Georgia St., Vancouver Plaintiff: National Leasing Group Inc. 1200-805 West Broadway, Vancouver Claim: $13,465 for debt. ◆
Defendant: Whistler Retreats & Property Management Ltd. 107-4368 Main St., Whistler Plaintiff: Chalet Des Amis Accommodations Ltd. dba Whistler Clean P.O. Box 1543, Whistler Claim: $24,125 for services and $7,800 for storage.
Please direct your For the Record information to Noel MacDonald, Business in Vancouver, 500–1155 West Pender St., V6E 2P4. Tel: 604688-2398, fax: 604-688-1963; e-mail: [email protected]. Please include a photo where possible. To have photos returned, please include a self-addressed, stamped envelope.
Defendant: Peace Arch Entertainment Group Inc. 1550-1185 West Georgia St., Vancouver Plaintiff: McCarthy Tétrault LLP P.O. Box 10424, Pacific Centre, Arbutus Shopping Centre
Your TELUS Mobility Authorized Dealer
#131-4255 Arbutus St., Vancouver
Ph. 604-739-5886 Meadow Vale Shopping Centre
Didn’t get that cell phone you wanted for Christmas? Come visit a Tom Harris Cellular location near you.
19178 Lougheed Hwy., Pitt Meadows
Ph. 604-460-8769 Clover Square Village #131-17760 No. 10 Hwy., Cloverdale
Ph. 604-576-9779
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Aldergrove Village
Most advanced cell phone in Canada
#310-26310 Fraser Hwy., Aldergrove
Ph. 604-607-7889
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January 4–10, 2005
Datebook
33
Guarantee the publication of your listing for $35 per issue. Contact 604-608-5146 To place a Datebook listing, please call 604-608-5146, fax 604-6085130 or e-mail [email protected]. Deadline is noon Monday for the following week’s issue for By Request listings (no charge, space available only) or noon Tuesday for Guaranteed listings ($35 per week). Please specify if your listing is By Request or Guaranteed. All listings must be concise and include the event’s cost, date, time, location and contact information. Published Datebook content, including Guaranteed listings, is at the discretion of BIV. BIV can provide a hotlink for Guaranteed listings on our website for an additional $25.
ScotiaMcLeod. Free lunch seminar. Noon–1 p.m. Scotia Tower, 11th Floor. 650 Georgia Street, Please RSVP at 604-661-1510.
N O T T O B E M I S S E D
Crossing the Deserts of Change
2005 Economic Outlook
Thursday, January 20: Business in Vancouver and Sales and Marketing Executives present “Shifting Sands–A Guidebook for Crossing the Deserts of Change.” Author Steve Donahue relates tales of crossing the Sahara Desert. Members $35, guests $59. 7:30–8 a.m. registration, 8–9:30 a.m. presentation, 9:30–10:30 members-only workshop. The Sutton Place Hotel, 855 Burrard Street. Call 604-2660090 or register online at www.smevancouver.com. Innovation and New Ventures
BREAKFAST, LUNCHEON, DINNER MEETINGS One For All, All For One
Tuesday, January 11: How to improve team performance. Guest speaker is Marcellus Beilin-Anderson of The Results Accelerator Business Coaching Program. Members $50, nonmembers $75. 7:30–9:45 a.m. The Pan Pacific Hotel, 999 Canada Place. Call 604641-1248 or visit www.boardoftrade.com. Career Goals Support Group
Tuesday, January 11: How to achieve your career goals. Group led by psychologist and columnist Carole Kanchier. Preregistration required. Seven sessions, $450 each. 5–6:30 p.m. 433, 595 Burrard Street. Call 604-723-3415 or e-mail [email protected]. Driving Higher Returns on Technology Investments
Wednesday, January 12: Guest speaker is Doug Lord, president and CEO of Xerox Canada Ltd. Board of Trade event No. 050912. Members $59, nonmembers $80. Registration 11:45 a.m., lunch and program 12:15–2 p.m. Sheraton Vancouver Wall Centre, 1088 Burrard Street. Call 604-641-1248 or visit www.boardoftrade.com. So Close Yet So Far: U.S. Business Relations
Wednesday, January 12: Join Business in Vancouver and Sales and Marketing Executives International for breakfast with three distinguished panelists: Jim Pettinger, president of International Market Access, Greg Boos, attorney with Chang and Boos and Ben Hume, president of Alco Ventures. Sponsored by the Revenue Builder. Members $20, guests $25. 8–10:30 a.m. Holiday Inn Express, 8750–204 Street. Call 604-266-0090 or visit www.smevancouver.com. Engineers Without Borders
Saturday, January 22: Annual gala dinner in support of work with communities in Africa, featuring keynote speaker Lloyd Axworthy. $150; tax receipt issued for $100. Cocktails 6:30 p.m., dinner 7 p.m. Vancouver Law Courts Great Hall, 800 Smithe Street, Vancouver. To register or for infomation call Laura McGrath at 1866-481-3696, or visit www.conredence2005.ewb.ca. Six Investment Models and the Art of War by Sun Tzu
Thursday, January 20: The following six investment models will be presented: All Income, 100-percent principal protection, pension fund approach, Canadian and US dividends and absolute return. Peter Boronkay CFP, CIM, FCSI is an investment executive with
Tuesday–Wednesday, January 21–22: Representatives of industry, universities and government from across Canada share strategies and best practices in innovation, new ventures and entrepreneurship. $795. Morris J. Wosk Centre for Dialogue, 580 West Hastings Street. Contact Heather Frew at WestLink Innovation Network Ltd., 403-974-8471 or [email protected], or visit http://westlink.ca/NewVentures2005.
W
ednesday, January 19: The Burnaby Board of Trade presents a panel of business leaders forecasting what business will look like in B.C. in 2005. Panel includes BIV columnist and city councillor Peter Ladner, BIV columnist Jock Finlayson and City of Burnaby planner Jack Belhouse. $30 members, $40 nonmembers. 11:30 a.m.–1:30 p.m. Holiday Inn Express Metrotown, 4405 Central Boulevard (Station Square) , Burnaby. Register online at www.burnabyboardoftrade.com or call the Burnaby Board of Trade at 604-412-0100.
Economic Development presents free information sessions on the benefits of employee ownership and tax credit incentives. Noon–1 p.m. January 5; 10–11 a.m. January 19. 730–999 Canada Place. Call 1-800-665-5457 or visit www.equitycapital.gov.bc.ca.
Challenges of Negotiations
Thursday, January 27: The Sauder School of Business and the Institute of Chartered Accountants of B.C. present a breakfast seminar for leaders and managers who would like to conduct more effective negotiations in challenging circumstances. $95 ICABC members, $105 nonmembers. Breakfast 7 a.m., presentation 7:30–9:30. UBC Robson Square. For more information or to register, visit www.icabc-pd.com or call 604-4882641. Sharing The Riches
Thursday, January 27: The Downtown Vancouver Association hosts a presentation by Coast Capital Savings, recipient of a national award for corporate citizenship for outstanding work in developing corporate social responsibility programs. Members $25, nonmembers $30. 7:30–9 a.m. Sheraton Wall Centre, 1088 Burrard Street. Call 604-685-0284 or e-mail [email protected]. Effective Leadership
Tuesday, February 9: The Sauder School of Business and the Institute of Chartered Accountants of B.C. present a breakfast seminar for executives and senior managers who would like to enhance their leadership ability in times of change. $95 ICABC members, $105 nonmembers. Breakfast 7 a.m., presentation 7:30–9:30. UBC Robson Square. For more information or to register, visit www.icabcpd.com or call 604-488-2641.
Transitions Career and Business Consultants
Tuesday, January 4: Three-week program on career exploration. Free to the unemployed. Sponsored by the federal government. 302–700 West Pender. Call 604681-2774. Employee Ownership and Tax Credits
Wednesdays, January 5, 19: The Ministry of Small Business and
Start Smart Business Workshop-Level One
Monday, January 17: Learn the basics for starting your business. During the one and a half hour workshop you will be introduced to the services available through Small Business BC. Free. 10–11:30 a.m. Small Business BC, 601 West Cordova Street. Pre-register at 604-775-5477. Vancouver Power and Sail Squadron
Tuesday, Thursday, January 18,20: Learn to be a better boater in this 14-week boating course. The exam for the mandatory government PCOC competency card is included. Choose Tuesday or Thursday. $195 per person or $320 per couple. Registration 6:15 p.m.; classes at 7 p.m. both nights. Prince of Wales High School, 2250 Eddington Drive. Call 604-816-8576, or visit www.vpsboat.com. UBC MBA Information Session
COURSES, WORKSHOPS, SEMINARS Public Speaking and Presentation Skills
Wednesday, January 7: Cloverleaf Toastmasters presents an opportunity to gain confidence and skills to speak before large and small groups. Weekly meetings. Noon–1:30 p.m. Peoples Law School, 900 Howe Street. For more information call Peter Berger at 604-687-7741. eBay Day at eBusiness Connection
Saturday, January 8: Todd McCormick of Auction DropNship.com and Lainey Drake of shopcatseye.com demonstrate how to leverage eBay’s sales channel and sell like a pro. $99. 9:00 a.m.–4 p.m. Small Business BC, 601 West Cordova Street. Register online at www.e-bc.ca or call 604-775-5477. Learn the Art of Public Speaking
Tuesday, January 11: AMEC Downtown Express Toastmasters meets every Tuesday. Noon–1 p.m. Room 1, fifth floor, 111 Dunsmuir Street. Call Darrell Lee at 604664-3010. Currency Trading
NETWORKING FUNCTIONS
Jim Cathcart
Saturday, January 15: The Canadian Professional Speakers Association presents award-winning speaker and author of 13 books, Jim Cathcart. Seasoned speakers and newcomers are invited to hear Jim speak on “How To Do It All and Still Have It All.” Beverages and snacks provided. No preregistration. Members $12, guests $50. 8:30 a.m.–12:30 p.m. 837 West Hastings Street. Call Ron at 604241-0666.
Tuesday, Thursday; January 11,13: Find out how you can learn and profit from currency markets. Free. Preregistration required. 7:30–9:30 p.m. Suite 1728–550 Burrard Street. Call 1-866-2624367. B2B Sales Pipeline Design
Wednesday, January 12: Twohour workshop on designing a customer acquisition system for your business. Presented by Best Practices for Managers. Some guest seating free. 7:30–9:30 a.m. Executive Plaza Hotel, Burnaby. Call 604-931-6813 or visit www.managing.ca.
Tuesday, January 18: Learn more about admissions and program content. Free. 5:30–7 p.m. Fairmont Hotel, 900 West Georgia Street. Call 604-822-8422 or visit www.sauder.ubc.ca/mba. Innovation and New Ventures
Friday–Saturday, January 21–22: Representatives of industry, universities and government from across Canada share strategies and best practices in innovation, new ventures and entrepreneurship. $795. Morris J. Wosk Centre for Dialogue, 580 West Hastings Street. Contact Heather Frew at WestLink Innovation Network Ltd., 403-974-8471 or [email protected], or visit http://westlink.ca/NewVentures2005. Train the Trainer
Monday–Friday, January 24–28: Own the power of The Revenue Builder. Are you a sales expert looking to share your knowledge? Obtain the tools to execute proven strategies. Help your clients win deals faster. Designed for business-to-business sales companies and individuals. $1,995, free for clients with fully paid guest. 8 a.m.–5 p.m. Park Place, 666 Burrard Street. Call Pauline O’Malley at 604-828-0097. How To Improve Sales
Wednesday, January 26: Learn new techniques for developing
customer relationships and increasing your sales. Walk away with tools that allow you to make every contact count and improve your closing rate. Free. 8–9:30 a.m. The Revenue Builder, 666 Burrard Street. To reserve your seat or for more information, call 604-8280097. Building Websites with Weblogs
Wednesday, February 2: Learn what blogs are, how they work and what tangible business benefits you can realize from these new, easy-to-use technologies. $15. Noon–1:30 p.m. eBusiness Connection, 601 West Cordova Street. Preregister by calling 604775-5477 or online at www.e-bc.ca, or call 604-775-7532. Trade Show Tips
Thursday, February 10: Improve your exhibiting skills. An interactive workshop with Barry Siskind covering 24 strategies to improve trade show results. $249. 8:30 a.m.–4:30 p.m. Executive Airport Plaza Hotel. Call Barbara Siskind at 800-353-6079 or e-mail [email protected].
CONFERENCES, CONVENTIONS, TRADE SHOWS Commercial Landscaping Show
Friday–Saturday, January 21–22: Trade show for commercial landscapers, groundskeepers, builders, designers, facility managers and planners. Exhibits, seminars and outdoor demos. $20. Friday 9 a.m.–7 p.m., Saturday 9 a.m.–3 p.m. PNE Pacific Coliseum. Register online at www.landscapingexpo.net or call Bruce Guerin at 604-683-4393.
FUNDRAISERS, GENERAL EVENTS Taste of Australia Wine Fair 2005
Tuesday, January 25: More than 300 wines will be poured, showcasing a selection from Australia’s diverse regions and varieties. Earlybird till December 31, $40 or buy three and get one free. $50 after December 31. 6–8 p.m. Storyeum, 142 Water Street. Call Jody Griffiths at 604-684-3115 or visit www.australianwineexperience.com. ◆
Find Opportunities in Commercial Real Estate Thousands of private investors and real estate professionals refer to the Western Investor for market overviews, news, and over 2000 opportunities from across Western Canada. Subscribe now. 15 months for the price of 12 — $39 Call 604-669-8500 or online at www.westerninvestor.com
Industrial • Commercial • Investment • Businesses For Sale
34
Business in Vancouver
Business Classifieds
Reach the Lower Mainland business community
PLACING AN AD ❶ Decide on a style and size to fit your budget. The more insertions you book, the better response you are likely to get and lower the cost per insertion you will qualify for. Line ads up to 20 words are $20 per week. Display ads are $40 per column inch. You can save up to 50% off these prices with multiple week bookings. ❷ Decide on a heading under which your ad should appear. If you don’t see an appropriate one in our business classified index speak to our sales consultant. ❸ Decide on your copy. Keep it brief but informative and always ask yourself “Would it get my interest if I were a potential customer?” If you are planning on including your logo or an illustration you will need a display ad – please call us if you need any advice at 604-608-5146. You can fax (604-608-5130) or e-mail ([email protected]) your copy as well. ALL CLASSIFIED ADS REQUIRE PRE-PAYMENT. Copy deadline is Thursday, 12 noon prior to publication. s r
BUSINESS WEB LINK
r
TM
■ BUSINESS FOR SALE
BUSINESS WEB LINK
BUSINESS WEB LINK
www.drfish.ca
www. business-trader.com
turning dream aquariums into reality! Custom Aquarium Exhibits Aquarium Management & Care Commercial & Residential Phone: 604.267.0303 www.drfish.ca
■ BOOKKEEPING BOOKKEEPING CENTRAL ONE STOP SHOPPING! ALL YOUR ACCOUNTING NEEDS For more information call: 604-412-3885 www.bookkeepingcentral.ca
MBR BUSINESS SERVICES Accounting, Bookkeeping, Consultation, Taxes. Software installations, Instruction, Support. Starting at $25. Call 604-836-0829 or 604-454-9472
■ BUSINESS FINANCING BUSINESS WEB LINK
www. willabeth.com
Cash Now For your growing business
Our CAPSOD financing system delivers money fast. • 24 Hour response • Cash flow & asset backed loans • Leasing • Real estate • Term loans • A/R • Unusual
Your on-line resource and information source for BUSINESSES FOR SALE in British Columbia and Western Canada. Buying?: Over 1,600 for sale; Selling?: Ads cost less than $1 per day. Sign on today, or contact Alison for more information at 604-533-5577. E-mail [email protected]
Busine$$Trader OKANAGAN CARE HOMES AVAILABLE Each facility contains 10 beds ranging from Assisted Living to IC-3 and have large separate live-in suites. For Sale or Partnership: 250-495-7123
■ BUSINESS INTERIORS BUSINESS WEB LINK
www.buyritebc.com
Does Your Office Need a Makeover? Free Estimates: √ New & Used Office Furniture √ Design / Space planning √ Rentals / Leasing √ Construction / Renovations
BUY RITE
Providing financing solutions since 1976
■ BUSINESS FOR SALE BUSINESS WEB LINK
www.pin.ca
1000 Private Listings Businesses Investments Revenue Property Motels – Hotels Restaurants Golf Courses – Resorts Mfg. & Service Businesses Farms & Acreages Pictures & Info. Listing fees 1-3%
Toll Free 877-270-3092
www.pin.ca
Subscribers get more Subscribe to Business in Vancouver Call 604-608-5115 E-mail: [email protected]
BUSINESS WEB LINK
www. FreeWebsitesDirect.com
BUSINESS WEB LINK
http:// paloalto.com/ps/bc/ Palo Alto Software publishes Business Plan Pro, a top-rated business planning software solution for SOHO and other small business owners. The software includes a built-in plan writing wizard, 400 sample plans, GST financial integration, industry-specific ratio comparisons, additional Canadian resources, and other business planning content.
If you’re out of sight – you’re out of business! Classified advertising works. Classified Advertising Works!
VICE WORLD SALSA CHAMPIONS - PRIVATE CLASSES - GROUP CLASSES - INSTRUCTIONAL VIDEOS
Computer technology solutions within 2 hours of call. Get the edge. Stay ahead. Call (604) 728-2325 or visit www.teknician.com
■ COMPUTERS/SOFTWARE/ DATABASES
For Classes
604-771-7750 salsacanada.com
■ ENTREPRENEURSHIP
BUSINESS WEB LINK
Web Conferencing Software Breakthru • Unlimited Participants • Unlimited TalkTime • Crystal-clear telephone quality • Video and audio Conference anytime • Follow me browser plus many extra tools Talk with a business associate, friend, or family member anywhere in the world for free. This awesome new software can also be used for live support on your website. Too many features to list. Try it today for FREE! Download a free trial at http://excelprofits.com/download
www.ExcelProfits.com
Custom Home Builders & Renovators
Check out our website at www.spacesinc.ca and see why we are a double Georgie Winner in 2004. With 32 years in the business we have learned to do it right.
No Catch
23,123 sites already made - get yours today. Perfect for any new or money conscious business. Designers will create a custom five-page website with all the features you need to make money online. Once done you can easily update & expand it to 500 pages. [email protected]
Member of the Greater Vancouver Homebuilder Association
CALL GEORGE AT 604-209-5425 TO ARRANGE A FREE CONSULTATION
freeWebsitesDirect.com
■ DIVORCE
■ BUSINESS SERVICES
CHINA BUSINESS TAX CONSULTING
Provides professional, reliable and experienced advisory services on all China business tax matters Call Nancy (604) 689-0717
WWW.JOBLINECANADA.COM
•Quality Customized Database develpment, administration & support in Oracle8i/9i/11i, SQL, Access, VB, Excel •Online Job-Posting Contact: 604-779-7970
■ COMMERCIAL PHOTOGRAPHY
Need more exposure?
SAVE ON LASER
Qualified Factory Trained Service Technicians – Depot or on-site service – Competitive Rates – Loaner machines available. #103-1647 Broadway St., Port Coquitlam 604-415-2737
CODE II COMPUTERS
Combining computer equipment with consumer education for 20 years. 179 W Broadway 604-876-0399
WWW.JOBLINECANADA.COM
•Quality Customized Database develpment, administration & support in Oracle8i/9i/11i, SQL, Access, VB, Excel •Online Job-Posting Contact: 604-779-7970
■ COUNSELLING/COACHING BUSINESS WEB LINK
www.clairesutton.com OVERWHELMED??? NEW BUSINESS, RELATIONSHIP, FINANCIAL WORRIES... CAREER CHANGE, ELDERLY PARENTS, DIVORCE... STRESSED, DEPRESSED, FRUSTRATED???
Supplying commercial photography services to BC companies for more than twenty years.
604-255-0044 ■ COMMERCIAL RENOVATIONS Westside Home & Lawn Service We specialize in all types of office/ commercial renovations or leasehold improvements. Competitive pricing. References available.
Call 604-727-4002 for a free estimate
■ HOME BUILDER AND RENOVATORS
S PAC E S , I N C .
FREE BUSINESS WEBSITE DESIGN
SERIOUS ENTREPRENEURS ONLY
■ BUSINESS PLANS
Certified Salsa Dance Instructors
www.ExcelProfits.com
Looking for service for a Pitney Bowes 3340 inserter and 1863 folder. If you are qualified and looking for occasional work. Please call 604-688-2398 ask for Scott. Realistic 200K+ Per Year Home Business. Simple Ethical System, Full Training & Support. Not MLM, No Personal Selling. www.lifestylewealth.com
Alfonso Caldera & Aliza Kinney
Teknician Solutions
www. blackiephoto.ca
■ BUSINESS OPPORTUNITIES
■ DANCE CLASSES
■ BUSINESS SERVICES
BUSINESS WEB LINK
604-999-7483
■COMPUTER & NETWORK SUPPORT
Matthew Sullivan (604) 764-6012
Affordable Office Interior Solutions
Call 1-800-229-7536 or email [email protected] for more information.
604-608-5146
Business Plans Experienced Business Plan Writer MBA with background in Corporate Finance & Venture Capital. Complete or partial business plan preparation, strategic planning, proofing, business analysis. Proven track record. Refs.
OFFICE FURNISHINGS 103-369 Terminal Ave. Vancouver
PITNEY BOWES SERVICE
Call Bill Baker, C.A. 604-980-7265
Tel: 604-608-5146 Fax: 604-608-5130 E-mail: [email protected]
Look for this symbol. These advertisers can also be found at www.businessinvancouver.com with built-in links to their own sites.
■ AQUARIUMS
January 4–10, 2005
LIFE HAPPENS!!! Let me help you take charge confidently and emerge more productive and successful.
Claire Sutton, M.A., RCC, CEAP Coach/Counsellor/ Consultant 604-742-1178 [email protected]
Call 604-608-5146 to book your classified ad today!
FREE, WEEKLY, LOCAL BUSINESS NEWS UPDATES Sign up for e-mail news direct at www.biv.com
■ GETAWAYS
BUSINESS WEB LINK
www. gottschau.com Do you want to work things out peacefully? You are separated. You are about to separate. See a collaborative family lawyer and mediator. I can help you work out a written agreement. Then, obtaining a divorce is a simple procedure. Charlotte R. Gottschau Collaborative Divorce Lawyer and Mediator t: 604.254.2373 e: charlotte@ gottschau.com
■ GETAWAYS
PERSONAL CHANGE COACHING Please visit: www.ColinHillstrom.com
■ FLOWER & GIFT SERVICES BUSINESS WEB LINK
www. web2you.ca Cakes, cookies, gift baskets, chocolates, bouquets, roses and much more…Web2you.ca offers free delivery of fresh flowers and unique gifts to anywhere in Greater Vancouver. Gift packaging and a personalized card is included with each order. Our service makes it easy for businesses to make their customers and staff feel special. To learn more about our service check out our website at www.web2you.ca or call customer care at 604-241-2968.
■ GRAPHIC DESIGN
■ OFFICE SPACE Classified Advertising Works!
Classified Advertising Works! Call Cathy at 604-608-5146
Page 26
Business in Vancouver
January 4–10, 2005
Business Classifieds
Reach the Lower Mainland business community ■ WAREHOUSING
■ REAL ESTATE ■ ■ ■ ■
COMMERCIAL RECREATIONAL RENTALS RESIDENTIAL
Page 26
■ RECRUITMENT ADVERTISING
WANTED TO RENT... Approximately 2500 square feet warehouse space. Either downtown Vancouver or in the vinicity of Grandview Hwy and Ruppert Contact Scott Wheatley 604-688-2398
BUSINESS WEB LINK
■ WEB DESIGN & DEVELOPMENT
www. employmentinvancouver.com
DOES YOUR WEBSITE NEED A FACELIFT?
The Employment Paper. Recruit. E-cruit. In print. On-line. The Recruitment Advertising Specialists at Business in Vancouver Media Group can help you reach potential candidates in the media that cater to your target candidate. Business in Vancouver Careers, the Employment Paper, and VAN NET Community Newspapers. Call (604) 688-8828.
■ TRADE-MARK SEARCH & REGISTRATION Accupro Trademark Services Ltd. Sandra Wright...........p: (604) 661-9292 [email protected] Trisha Doré................p: (604) 661-9248 [email protected] f: (604) 688-3830
Professional, affordable website design, re-design and hosting services www.hotrodmedia.com 604-505-9492
INSIGNIA INTERNATIONAL Vancouver's premier office space for sublease, Park Place and HSBC Building. Impressive executive offices range in size from 180 to 5600 sq. ft. Locations are equipped with all the amenities, including reception services, fully equipped boardrooms, kitchen facilities, furniture, telecom and internet. Part-time office programs available. CALL: 604-683-8144
Harbour and Mountain Views
Sub-lease or cost share 5 deluxe furnished offices, Boardroom, Reception, Storage and kitchen. Individual Offices from $1600 per month with services. For Information call:
KAREN DENENFELD 604-691-6606 [email protected] Goddard and Smith Commercial
604-683-7535 www.goddard.ca
OFFICE SPACE FOR LEASE 999 CANADA PLACE
Get a $5,439 website for under $1,449
Exclusive newly refinished view office suites ranging in size from 200 to 5,665 square feet. Available February 1, 2005. Commit early for choice of layout and finishes. Services include reception, a fully equipped boardroom, copy centre and kitchen facilities. Also available are furnishings, telecom, high speed internet and support services. Flexible terms.
BUSINESS WEB LINK
(534-2299)
www. insigniacorp.com
INCREDIBLE WATER AND MOUNTAIN VIEWS
www. legacycoldstorage.com
1-866-LEGACY-9
30th Floor Prime Downtown Office Space
WD WebsiteDazzle.com
■ WEB HOSTING
We also offer freezer storage through Legacy Cold Storage Ltd.
■ OFFICE SPACE
BUSINESS WEB LINK
www. WebsiteDazzle.com
BUSINESS WEB LINK
Legacy Warehousing
■ OFFICE SPACE
BUSINESS WEB LINK
■ WAREHOUSING
• Short and Long Term Warehousing • Distribution & Logistics • Cross-docking • Oversize and Unique Requirements Welcome • Rail and Container Load/Unload
Tel: 604-608-5146 Fax: 604-608-5130 E-mail: [email protected]
Let us know you found us in BIV!
Save thousands! Get a fully loaded website for your business with ecommerce, catalogs, photo albums, newsletters and much more for a fraction of the price. Bonus: free easy site editing tool allows for unlimited free updates. Call Gordy for a free site plan at 1.866.660.7483
35
TECHNOLOGY CENTER Spectacular Harbour View with Roof Garden Attractive Rates–Flexible Terms
THE PACKING HOUSE 21 Water Street, Gastown
604-642-6135 www.insigniacorp.com
604-682-6871
Affordable View Office 4 Lease
e
Available fr 700 sf to 30K sf Up to 200K sf of Build to Suit
www.thepackinghouse.com
■ OFFICE SPACE
■ REAL ESTATE/LEASING
FREE Richmond Offices
BUSINESS WEB LINK
Attractive terms of up to 100% free rent available from 2,000 sf to 25,000 sf of AAA space in return for equity and/or Partnership.
Fax: 604-279-0074
www. legacypacific.com
Need Premises to Expand to? Need Capital to do it?
LARGE DOWNTOWN WINDOW OFFICES
We can assist you with both tasks. We have industrial/office buildings, venture capital funds, and the creativity to do a deal. Call Cameron Rogers or Greg Poirier
$395 per month, Immediate Occupancy. Call 604-602-1085 or drop in to view at Suite 120-475 West Georgia
BurrardBusinessCentre.com Furnished & Virtual Offices plus Services. Prime CBD Location at 400 Burrard Water/City Views; Class A Building Call Evelyn 604-643-1700
1-866-LEGACY-9 (534-2299)
SHARE OFFICE SPACE Open plan, large bright water/city view. Coal harbour. Furnished. Secure. Network. Internet. VOIP. Share with one other professional. All inclusive: $650/mo. Call 604-868-1309 or e: [email protected]
SPACE FOR A DOWNTOWN WAREHOUSING FACILITY FOR SALE 13800 s.f. with commercial elevator access. $828.700. Burrard and Nelson St. Office space from 200 2400 s.f. for sale or lease. Call Jeff at C.B. Westburn Rlty 604-298-8777
■ RENTALS NEED TO GET AWAY? Private, oceanfront cottage, near Courtenay on Vancouver Island. Bald eagles, sea otters, herons, seals, beautiful views and fresh air. Large deck, barbeque and fireplace. Sleeps 3 couples. 5-star spa, fishing and sea kayaking nearby. 15 minutes from Comox airport. Min. 2 days to ...? Call Cheryl at Oceans Edge 604-943-5898 or [email protected] Classified Advertising Works!
Do you have office space
604-684-4456
to rent, sell or lease?
By Main St. Skytrain/Bus station
Advertise it in the Classifieds.
www.vantechcentre.com
Call Cathy at 604-608-5146
www. superwebhost.com
BUSINESS WEB LINK
SITE OF THE WEEK SuperWebhost One Plan • $9.95 Web Hosting • 1GB of Space • 30GB of Transfer • 500 Emails • PHP & MySQL www.superwebhost.com 604.294.2995
Classified Advertising Works!
BUSINESS WEB LINK
Combined Website & Print Promotion This unique offer includes a weekly Business Classified ad within a special frame that includes your website, logo and brief description (approximately 50 words) of your services; Web page listing at www.biv.com; a link from our web site to yours for the duration of your booking.
www.ExcelProfits.com
Web Conferencing Software Breakthru • Unlimited Participants • Unlimited TalkTime • Crystal-clear telephone quality • Video and audio Conference anytime •Follow me browser plus many extra tools Talk with a business associate, friend, or family member anywhere in the world for free. This awesome new software can also be used for live support on your website. Too many features to list. Try it today for FREE! Download a free trial at http://excelprofits.com/download
All for as little as $26 per week. Call Cathy at 604-608-5146
www.ExcelProfits.com
Find new contacts Business in Vancouver’s directory databases provide thousands of leads in over 50 business sectors Business in Vancouver’s directory databases provide key contact information on thousands of companies in over 50 business sectors. Compiled for our most popular annual publications like the Hightech Directory, Book of Lists, AD Pages, and Meeting Places these directories are also available electronically for marketers. Receive them by email or disk in various formats including ASCII, Dbase or Excel.
Call Navreet Gill & Mark Watson 604.688.2398 [email protected] [email protected]
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When it comes to employee benefits, bigger isn’t always better Your employees don’t come out of a can. That’s why they need a pension and benefits plan that truly fits their individual requirements. And that’s what we do at TRG: build perfectly customized benefits programs to meet the unique needs of your employees. So you aren’t left on the hook paying for benefits they don’t need or want. Working with us, you can count on having the right tools to catch—and retain—the best employees available. So contact us today if you want to net better results.
1800-1055 W. Georgia St. Vancouver, BC V6E 3P3 (604) 714-4400 www.trggroup.com
January 4–10, 2005
