Are AI Chatbots for Businesses Replacing Human Support Too Fast?

Are AI Chatbots for Businesses Replacing Human Support Too Fast?

There’s a lot of noise online about AI chatbots for businesses stealing jobs, but the reality feels different. Most businesses weren’t giving great support anyway. Long waits, copy-paste replies, halfanswers. Chatbots fix that baseline problem. Think of it like self-checkout at a grocery store — annoying at first, then suddenly normal. Small businesses especially love this because they can reply to customers at 2 AM without being awake. I’ve seen Reddit threads where founders say chatbots boosted conversions just by answering FAQs instantly. Not magic, just efficiency.

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