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Frys Electronics Reviews and Complaints 1.3
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191 TOTAL REVIEWS
(48 reviews)
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#1228820
Frys Electronics - A Lesson Learned The Hard and Expensive Way
by anonymous
Apr 07
I purchased a "Refurbished" Laptop Computer from Fry's and was told I would receive a 90 day warranty. About 87 days later the computer died. I attempted to get an exchange and was informed rather rudely by the salesperson that the Fry's warranty period was 30 days. I... Helpful?
Yes 0
No 0
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PRODUCT
Frys Electronics - 403 USD for Delivery...
Delivery Service 5461
Mar 01 #1200916
by anonymous
Go to hell, with this site. Never, NEVER again on this {{REDACTED}} site! 403 for delivery charge Hard Disc worth 104$?! What a {{REDACTED}}?! Why sites like this still alive?! Bla bla bla.. to write this stupid 100 words. {{REDACTED}} Helpful?
Yes 0
No 0
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1.5
Frys Electronics - Never timely with "Weekly Deals" update on website
Feb 25
PRODUCT
#1197268
Fry's web team is the WORST! They can never update their web site for sales until AFTER the store opens ! Why bother trying to get an in-store "one per customer" deal if you don't know it's there? The store ain't just around the corner to stop by... This happens every... Helpful?
Yes 0
Frys Electronics Website 1 by anonymous
No 0
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1.3
Frys Electronics - Lack of customer care
Feb 16
City Of Industry, California
After spending a lot of money for a 75 Inch LG flat screen and discovering it was defective before even fully removing it from it's box both LG and Fry's refused to fix or replace, calling it physical damage. The only offer Fry's made was to give me a discount on... Helpful?
Yes 0
PRODUCT
Lg Electronics Tv 146
I DIDN'T LIKE
Questionable business practices
#1191350
No 0
by mjordans
Reply to reviews
1.0
Frys Electronics - Store is a Scam!
Jan 29
PRODUCT
#1178837
Frys Electronics Customer Care 12 by anonymous
Purchased a phone case online and they sent the wrong case. I took over 2 weeks to finally get in touch with someone and when I did the only resolution I got was to send it back and receive a refund. Check online and in other stores and even while I was on the phone... Helpful?
Yes 0
No 0
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2.0
Frys Electronics - Refused to take an American Express card
Jan 25
Campbell, California PRODUCT
600 E Hamilton Ave, Campbell, CA 95008. Refused to take an am-ex card because the chip not working. Even though the card reader displayed the message “use mag strip”. The cashier (no name tag) said NO! you can not use the mag strip & cancelled the transaction. I asked... Helpful?
Yes 0
#1176477
Frys Electronics Checkout Facility 1 by anonymous
No 0
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1.5
Frys Electronics - Broken TV
Jan 21
Burbank, California
I Purchased a 65 inch TV on line when the delivery person picked up the TV with one hand when he put the TV down he slammed it on the floor i asked him why did he do that his response was do not worry the way they package it is safe the next day i plunged the TV they... Helpful?
Yes 0
PRODUCT
#1173662
Tv 69 by henryk828
No 0
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1.8
Frys Electronics - Warranty
Jan 19
It has been two months since I took my HP computer in to the Fry's location in Plano, Tx (Nov. 13, 2017). I have since moved and as of today Jan. 19, 2018 I still do not have a resolution. They told me I will be getting a replacement in the store, but there is a delay...
PRODUCT
Frys Electronics Computer Warranty 1
I DIDN'T LIKE
Follow up or follow through from technical support or managers
#1172831 Helpful?
Yes 0
by anonymous
No 0
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2.2 Details
Frys Electronics - Worst phone service ever
Jan 04
Downers Grove, Illinois
I was on hold for 30min then I asked for a supervisor then employee had hung up on me. Called back and another 30min hold time. This place sucks!!!
PRODUCT
#1161943 Helpful?
Yes 0
Frys Electronics Customer Care 12 by anonymous
No 0
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Contact Frys Electronics Mailing Address: Fry''s Electronics 600 East Brokaw Mailing address for RETURNS:Frys.com/Returns4000 Air Park Cove Memphis, TN 38118 San Jose, CA 95112 Phone: (408) 350-1484
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Frys Electronics Customer Care 12
Jan 03 #1161368
by anonymous
Do not go here! I ordered something from them online 12.31.17. First, their website didn't work. Had to make a phone call (wait 25 minutes) and place my order over the phone. Never got a tracking number. Called back 1.02.18 to ask why I haven't received a tracking... Helpful?
Yes 0
No 0
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