Gentle Dental Grand Central
39 Reviews
What People are Saying (/vs/gentle_dental_grand_central) Appointment (/vs/gentle_dental_grand_central/appt)
Reviews "Great place. I haven't had dental work done in ..." — JIM C. (Patient since 2015) Great place. I haven't had dental work done in years and am just starting get it all taken care of. I feel good about the service and care here. Good, professional friendly people. Apr 15, 2017 "good place to go" — JIM C. (Patient since 2015) I am always treated professionally, they are always very polite and explain what they are doing. i am happy to have found such a good dentst
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Mar 9, 2016 "First crown tooth" — JENNIFER G. (Patient since 2014) I hate *I mean HATE* going to the dentist, however I do not hesitate going to them at all. Thank you very much for your time and help going through the major work. Appreciate your kindness seriously! Mar 4, 2016 "Great experience. " — CHRISTINE E. (Patient since 2015) The assistant, hygienist & DDS have all found that wonderful balance between professional & personable. Dec 8, 2015 "Too much wait time" — BRIAN W. (Patient since 2015) I arrived 10 minutes early, but here was the breakdown: 15 waiting in the lobby 20+ minutes waiting in the chair before x-Rays 10 minutes waiting after x rays to exam 10 minutes waiting for cleaning after the exam. I think you have a scheduling/process problem. That much wait time is unacceptable.
Practice Information Address: 2404 Columbia House Blvd Vancouver , WA 98661 Phone: 360-619-5198 Email:
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Jul 23, 2015 "Exceptional Dental Care" — LORI P. (Patient since 2015) Wonderful staff, compassionate care, insightful dental explanations, kind and helpful. Feb 20, 2015 "11.25.2014 vist" — JOHN C. (Patient since 2014) Only complaints are that there was a student being trained to use the computer during my visit so everything had to be explained to her several times by the technician; slowing things down a lot. After the cleaning I waited at least 10 minutes to see the dentist before I had to leave without seeing him. Your patients' time is valuable, too! Nov 26, 2014 "I really love this office! My favorite place to get my check up and teeth cleaned! Everyone in..." — MIRANDA S. (Patient since 2012) I really love this office! My favorite place to get my check up and teeth cleaned! Everyone in there are great to deal with. Sep 11, 2014 "Competent work and consultation" — BEVERLY M. (Patient since 2014) Openness to improvement appreciated. Aug 30, 2014 "Gentle Dentist & Orthodontics" — A S. (Patient since 2014) The care and service went beyond what I expected. I was taken immediately, and I did not have an appointment, I was scheduled with an orthodontist that day. The service was excellent. Aug 20, 2014 "I enjoyed my visit, Kathy did a great job! Also, Judy, new woman at the front desk is very..." — KRISTINA F. (Patient since 2013) I enjoyed my visit, Kathy did a great job! Also, Judy, new woman at the front desk is very pleasant and Tatyana has always been a favorite! Apr 9, 2014 "Professional and tidy. Friendly staff and good atmosphere" — WILLIAM M. (Patient since 2014) Professional and tidy. Friendly staff and good atmosphere. Dentists are open with conversation and don't seem shady. I get nervous usually, but they made me feel super comfortable. Apr 3, 2014 "survey" — KELLY J. (Patient since 2012) Good service stop sending surveys. Mar 2, 2014 "Dental check up" — LAUREE F. (Patient since 2014) Overall, the appointment was a pleasant experience. I will not hesitate to return here. Feb 15, 2014 "I came for a cleaning appointment and left with a smile" — SAMUEAL R. (Patient since 2014) I came for a cleaning appointment and left with a smile. This Gentle Dental location has a warm, inviting environment sustaining a professional attitude. Jan 30, 2014 "I have been going to Gentle Dental for over 2 years now" — JOHN L. (Patient since 2011) I have been going to Gentle Dental for over 2 years now. I am extremely pleased with the clinics and their services. Gentle Dentle "Grand" is my frequent location. Appts are always verified in timely manner. The clinic is clean and "new" looking, which adds to my confidence level. Front desk staff is friendly, knows you name, is appropriate, efficient, prompt to answer questions or seek the answer. Staff is smiling and caring and concerned. Dentists and their staff assistants are professional, explain assessments and findings well. Share and show X-rays on the above head TV so that you see their rationals for work needed. Comfort and pain measures asked about frequently by this staff. Very kind and caring attitudes. Work is quick and professional. Appt's booked before leaving, pay-out is fast and they are ready for you when you come to the desk. I enjoy this clinic and am "almost" eager to go!! Jan 21, 2014 "nice experience" — JOAN O. (Patient since 2013) I had a good experience in all things at Gentle Dental. That is important since going to the dentist is scary for me. That comes from bad experiences in my childhood. Some things you never forget! Jan 1, 2014 "Thank you for your extra attention" — KARMAY M. (Patient since 2013) Thank you for your extra attention. I did not expect a towel and kindness after coming into the office from the rain. Uppity dental staff would frown and simply tolerate me! Dec 27, 2013 "Clean and friendly" — TINA S. (Patient since 2013) A little odd hearing the patient next to me. Friendly staff. Professional dentist. Nov 13, 2013 "Very happy with the cleaning. Not happy with the dentist I got" — BELINDA S. (Patient since 2013) Very happy with the cleaning. Not happy with the dentist I got. I would like to be able to request the dentist I want to see. Not get stuck with a different one every time!! Oct 26, 2013 "Fast, friendly, and informative." — JACOB T. (Patient since 2013) Fast, friendly, and informative. Oct 25, 2013 "First Treatment" — HEINZ L. (Patient since 2013) Your tem was friendly, nice and very informativ - perfet for me. Oct 14, 2013 "The doctors at Grand Central are very nice and caring. Would recommend them." — JANE L. (Patient since 2013) The doctors at Grand Central are very nice and caring. Would recommend them. Oct 7, 2013 "I had a fantastic experience! Andrea was amazing" — MISTY S. (Patient since 2013) I had a fantastic experience! Andrea was amazing. I have always had bad expriences at the dentist and she made my experience comfortable. I will definitely return! Oct 6, 2013 "Good service to some but not me in both cases!!" — BILL P. (Patient since 2006) Good service to some but not me in both cases!! Aug 28, 2013 Reply Bill I am so sorry to hear. Dr. Carris is going to give you a call to review the recommended treatment. It is never our intention to make you feel like your not given the best care. Thank you for your feedback and I will be in contact with you. "Very professional (entire staff). Excellent diagnostics." — CATHY K. (Patient since 2013) Very professional (entire staff). Excellent diagnostics. Jul 19, 2013 Reply Cathy thank you for kind words! We enjoy you! Have a wonderful Labor Day! "great!" — SARAH J. (Patient since 2013) Gentle Dental Grand central location was so very nice. I haven't seen a dentist in a long time, my experience was the best. Jun 26, 2013 Reply Thanks so much for your kind words! Have a wonderful Labor Day! "Great dentist to go to" — DAVID T. (Patient since 2010) From the front desk to the dental assistant and dental hygienist (I'm very bad at remembering names), they are very friendly and helpful. They see to your dental needs and make sure you leave happy. Jun 26, 2013 Reply David thanks so much for your kind words! You have been so fun to work with. Have a great Labor Day weekend. "Love love love this dental office!!" — KATHLEEN N. (Patient since 2013) Love love love this dental office!!! You guys really made me feel comfortable and helped me get through a tough dental procedure with so much care!! Jun 7, 2013 Reply Thank you Kathleen for the kind words! You are a very special Lady! Have a great Labor Day weekend. "Staff could be friendlier and more focused. " — JESSICA P. (Patient since 2013) Sometimes an uncomfortable environment. Albeit it is a dentist how comfortable can you really feel. Most dentists that I've been to try and encourage the patient to feel okay about being there so that maybe they will come back. Dentist seemed distracted a lot, ortho lady is the same, could be more comforting. Jun 6, 2013 Reply Jessica I'm so sorry you felt this way. It is never our intention to make you feel uncomfortable. Thank you for the honest feedback. I will make sure I go over this with my staff and we learn from this. Have a great day. "Much less deadner, or find the proper place to enject" — BARBARA H. (Patient since 2012) Much less deadner, or find the proper place to enject. Doesn't have to be dead for several days after. Use the fluid pick-up properly so patient doesn't feel like he is going to drown. Jun 5, 2013 Reply Barbara thank you for your feedback. I will share this with the Doctor and team so we can grow from this. I am sorry you didn't have the great experience that we strive for. I hope your next visit will be much better and have a great Labor Day! "grand central gentle dental" — AHMAD S. (Patient since 2013) Everything specially the cleaning was good. some of your fees are not affordable for us. Jun 1, 2013 Reply Ahmad I'm glad to hear you had a great cleaning and visit. I can send you our payment options so we can make the treatment affordable for you. I hope you have a great Labor day weekend! "Client" — NANCY B. (Patient since 2013) Initial exam, cleaning, check was well done May 17, 2013 Reply Thank you Nancy for your kind words! Have a wonderful Labor Day weekend! "Great professional staff!" — DAVID D. (Patient since 2013) The entire staff is very friendly and professional. I highly recommend this dental clinic! May 11, 2013 Reply David you are a pleasure to have as our patient! We enjoy joking with you. Have a wonderful Labor Day weekend! " " — LORETTA B. (Patient since 2013) everyone made me feel very comfortable unlike other dental office's I've been too thank you May 2, 2013 "Highly annoyed and frustrated, waste of time" — MICHELLE N. (Patient since 2010) Highly annoyed and frustrated because I called to schedule a "cleaning" but when I showed up for my appointment I was told that a "cleaning" was not scheduled for me. Was told the next available appointment for a cleaning was almost two months out. I also had to wait quite a long time after getting my x-rays to have the dentist speak with me. Unless you enjoy having your time wasted, I recommend going anyplace else. Apr 21, 2013 "The Grand Central Gentle Dental office and staff do excellent work and I would HIGHLY recommend..." — CARL P. (Patient since 2008) The Grand Central Gentle Dental office and staff do excellent work and I would HIGHLY recommend them to anyone without hesitation for all of your dental needs. Apr 12, 2013 Reply Carl we to see you! You have a great sense of humour and enjoy you as a patient. "Love the humor, smiles, care & concern that all of the staff has shown me. " — JENNIFER M. (Patient since 2011) Love the humor, smiles, care & concern that all of the staff has shown me. Their willingness to work with me is incredible Mar 23, 2013 Reply We enjoy your presence here! You are a great patient! "Best dentist I've ever been to!!!! For real " — DENNIS E. (Patient since 2013) Best dentist I've ever been to!!!! For real Mar 19, 2013 Reply Thank you! We appreciatte great patients such as you! It makes coming to work fun!!
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