FY2014 METI Global Internship Program
Completion Reports of Internship
March 2015
To Our Hosts and Local Partner Organizations: We wish to express our sincere gratitude to all organizations and companies that offered young Japanese interns working opportunities and allowed them to share in your day-to-day business activities. Without your valuable cooperation, the METI Global Internship Program would never have materialized. We also greatly appreciate important contributions made by local partner organizations that introduced us to a wide variety of host organizations. This fiscal year we prepared 189 interns’ completion reports in English. We hope that the interns’ feedback will be of significant help to host organizations when accepting Japanese interns in the coming year.
March 2015
Ministry of Economy, Trade and Industry (METI) The Overseas Human Resources and Industry Development Association (HIDA) Japan External Trade Organization (JETRO)
Message In light of recent developments such as the rapid growth in emerging markets and economic globalization, for Japanese firms to continue sustained growth in the future it is essential that they aim to actively expand and secure new business opportunities overseas instead of concentrating on the Japanese market alone. Amid accelerating globalization of the world economy, overseas business development has become a pressing issue in particular for small and medium-sized businesses and middle-ranked companies, whose businesses have strong roots in their communities. Taking advantage of the experience and strengths of Japanese companies to increase orders awarded in areas such as infrastructure in developing countries this can also be described as a key area for the future. In addition, there is a shortage of young Japanese professionals who are highly familiar with matters such as overseas business conditions and business formation processes and are capable of negotiating closely with related parties in overseas markets. There is increasing demand for teaching the abilities that human resources need in order to succeed immediately on the global stage. For these reasons, the Ministry of Economy, Trade and Industry (METI) of Japan entrusted the Overseas Human Resources and Industry Development Association (HIDA) and the Japan External Trade Organization (JETRO) with carrying out the METI Global Internship Program for FY2014. This program provides internship opportunities for young human resources from Japan to gain practical work experience through assignment to government agencies, businesses, and other organizations in developing countries. Its goal is to enable the interns to strengthen their independence, initiative, ability to understand other cultures, and communication abilities through work experience in developing countries, so that they can put to use the networks they build in
developing countries to advance economic cooperation and business ties between Japan and such countries. This collection of completion reports summarizes the internship experiences and outcomes of interns dispatched to developing countries during FY 2014. It is our fervent desire that this document will prove helpful to those seeking to enhance opportunities to train human resources who will be able to contribute immediately to businesses’ overseas advancement. March 2015
Ministry of Economy, Trade and Industry (METI) The Overseas Human Resources and Industry Development Association (HIDA) Japan External Trade Organization (JETRO)
Overview of Internship Program Performance
Interns by Country of Assignment
Cambodia Indonesia Laos Malaysia Myanmar Philippines Thailand Vietnam Bangladesh
Matching Type 1 15 1 3 8 13 11 40 21
Proposal Type 0 8 0 4 2 1 8 8 0
India Sri Lanka Serbia Turkey Colombia Ecuador Peru Mozambique
25 6 1 4 0 1 2 0
Total
152
1 23 1 7 10 14 19 48 21
Case nos. in this document 1 2-24 25 26-32 33-42 43-54 55-73 74-121 122-142
4 0 0 2 1 0 0 1
29 6 1 6 1 1 2 1
143-171 172-177 178 179-184 185 186 187-188 189
39
191
Total
Notes Matching Type: A method of recruitment in which applicants choose to apply for their choices from a list of candidate host organizations published on the Program website. Proposal Type: A method of recruitment in which applicants seek out their own preferred host organizations, obtain those organizations’ consent, and then propose the candidate organization as a host organization when they apply for the Program.
Countries of Assignment and Host Organizations Kingdom of Cambodia 1.
Metray Japan Co., Ltd.
Republic of Indonesia 2.
PLN Corporate University
3.
Ministry of Energy and Mineral Resources
4.
PT. Adaro Power (1)
5.
PT. Adaro Power (2)
6.
PT. Baba Rafi Indonesia (1)
7.
PT. Baba Rafi Indonesia (2)
8.
PT. Global Teknik Engineering
9.
PT. JAC Indonesia (1)
10. PT. JAC Indonesia (2) 11. PT. JAC Indonesia (3) 12. PT. Toso Industry Indonesia 13. PT. OS Service Indonesia (1) 14. PT. OS Service Indonesia (2) 15. PT. FPC Indonesia 16. PT. Setsuyo Astec 17. PT. Astra Daihatsu Motor 18. PT. Pertamina (Persero) 19. PT. MNC Pictures 20. PT. Kramatraya Sejahtera 21. PT. Somagede Indonesia 22. PT. Raja Top Food 23. PT. Dein Prima Generator 24. PT. Karunia Hosana Lao People’s Democratic Republic 25. Lao National Chamber of Commerce and Industry (LNCCI)
Malaysia 26. Invest-in-Penang Berhad 27. XSPEC Technology Sdn Bhd 28. Robert Bosch (M) Sdn Bhd 29. Mandarin Opto-medic Sdn Bhd 30. Malaysian Timber Industry Board 31. Mitsubishi Electric Sales Malaysia Sdn Bhd 32. RK South Asia Sdn. Bhd. Republic of the Union of Myanmar 33. Republic of the Union of Myanmar Federation of Chambers of Commerce and Industry (UMFCCI) (1) 34. Republic of the Union of Myanmar Federation of Chambers of Commerce and Industry (UMFCCI) (2) 35. Republic of the Union of Myanmar Federation of Chambers of Commerce and Industry (UMFCCI) (3) 36. Myanmar Industries Association (MIA) 37. Jewel Collection Manufacturing Co., Ltd. 38. KMD Computer Group of Company Ltd. 39. Maple Trading Co., Ltd. 40. Thinzar Kyaw Production Co., Ltd. 41. Myanmar Koei International Ltd. 42. Shwe Yamone Manufacturing Company Ltd. Republic of the Philippines 43. Board of Investments 44. Philippine Chamber of Commerce and Industry (1) 45. Philippine Chamber of Commerce and Industry (2) 46. Export Marketing Bureau - Department of Trade and Industry 47. Primermedia. Inc. (1) 48. Primermedia. Inc. (2) 49. Primermedia. Inc. (3) 50. Gammad Law Office 51. Nomura Research Institute Asia Pacific Pte. Ltd. Manila Branch 52. Punongbayan & Araullo (a member firm within Grant Thornton Int'l) (1)
53. Punongbayan & Araullo (a member firm within Grant Thornton Int'l) (2) 54. EMS Components Assembly Inc. Kingdom of Thailand 55. Technology Promotion Association (Thailand-Japan) 56. Sasin Japan Center, Sasin Graduate Institute of Business Administration of Chulalongkorn University (1) 57. Sasin Japan Center, Sasin Graduate Institute of Business Administration of Chulalongkorn University (2) 58. Sasin Japan Center, Sasin Graduate Institute of Business Administration of Chulalongkorn University (3) 59. Sasin Japan Center, Sasin Graduate Institute of Business Administration of Chulalongkorn University (4) 60. CP ALL Public Company Limited 61. National Institute of Development Administration, The Graduate School of Language and Communication 62. Thai Rokuha Co.,Ltd. (1) 63. Thai Rokuha Co.,Ltd. (2) 64. Saha Pathanapibul Pcl. 65. Seth Intertrade Co., Ltd. 66. Veerasiam Hardware Co., Ltd. 67. KISCO (T) Ltd. 68. EEC Engineering Network Co., Ltd. 69. R. S. Cannery Co., Ltd. 70. AAPICO Plastics Public Company Limited 71. Alberry Asia Co., Ltd. 72. Thai Subconstracting Promotion Association 73. Seiko Advance (Thailand) Ltd. Socialist Republic of Viet Nam 74. Institute of Energy 75. Quang Ninh Investment Promotion Agency 76. Vietnam Chamber of Commerce and Industry (VCCI) (1) 77. Vietnam Chamber of Commerce and Industry (VCCI) (2) 78. Vietnam Textile and Apparel Association (VITAS)
79. Institute of Management and Technology Promotion (IMT) (1) 80. Institute of Management and Technology Promotion (IMT) (2) 81. Institute of Management and Technology Promotion (IMT) (3) 82. Business Startup Support Center (BSSC) 83. Hanoi Seaproducts Import & Export Joint Stock Corporation (Seaprodex Hanoi) (1) 84. Hanoi Seaproducts Import & Export Joint Stock Corporation (Seaprodex Hanoi) (2) 85. Saigon Water Corporation (SAWACO) 86. Foreign Affairs Department of Da Nang City (1) 87. Foreign Affairs Department of Da Nang City (2) 88. VASEP training and Trade promotion Center (VASEPPRO) - under Vietnam Association of seafood exporters and producers 89. Vietnam Leather and Shoes Research Institute 90. Vietnam Software & IT Services Association (VINASA) 91. Centre for Environmental Monitoring (CEM), Vietnam Environment Administration (VEA), Ministry of Natural Resources and Environment (MONRE) 92. Fisheries Technology and Services Center of Vietnam (FITES) - Affiliated to the Vietnam Fisheries Society (VINAFIS) 93. Center of information, consultancy and training, Institute of Strategy and Policy on Natural Resources and Environment (ISPONRE) 94. Softech Corporation (1) 95. Softech Corporation (2) 96. Ahoa Law Office 97. IVS Co., Ltd. 98. AGS (A.I.Global Sun Partners JSC) HCMC Branch (1) 99. AGS (A.I.Global Sun Partners JSC) HCMC Branch (2) 100. FECON Foundation Engineering and Underground Construction JSC 101. Duy Khanh Engineering Co., Ltd 102. Brain Works Asia Co., Ltd. (1) 103. Brain Works Asia Co., Ltd. (2) 104. B&Company Vietnam (1) 105. B&Company Vietnam (2) 106. Soltec Vietnam Company (1) 107. Soltec Vietnam Company (2)
108. Agrex Saigon Foodstuffs Joint Stock Company 109. Evolable Asia Co., Ltd (1) 110. Evolable Asia Co., Ltd (2) 111. Phong Nam Co., Ltd 112. VTCO Investment Co., Ltd. 113. Dong Kinh Nghia Thuc Japanese Center (DJC) 114. Anco Family Food 115. Lifetime Technologies CO.,LTD 116. Jupiter Pacific Forwarding JSC 117. Daikou Vietnam Technical Co., Ltd 118. Cuong Lam Co., Ltd. 119. Vitalify Asia Co,. Ltd. 120. Aureole Information Technology Inc. (AIT) 121. Jesco Asia Joint Stock Company People’s Republic of Bangladesh 122. Chittagong Development Authority (CDA) (1) 123. Chittagong Development Authority (CDA) (2) 124. Chittagong Water Supply & Sewerage Authority (CWASA) (1) 125. Chittagong Water Supply & Sewerage Authority (CWASA) (2) 126. Local Government Engineering Department (LGED) 127. Chattagram AOTS Alumni Society (CAAS) (1) 128. Chattagram AOTS Alumni Society (CAAS) (2) 129. The Chittagong Chamber of Commerce & Industry (CCCI) 130. Bangladesh Garment Manufacturers & Exporters Association (BGMEA) 131. Bangladesh Japan Training Institute (BJTI) 132. Dhaka Chamber of Commerce & Industry (DCCI) 133. The Metropolitan Chamber of Commerce and Industry, Dhaka (MCCI) 134. Image (Social Welfare Organization) 135. Healthcare Pharmaceuticals Limited 136. Expressions Ltd. 137. Interstoff Apparels Ltd. 138. Same Page Limited (1) 139. Same Page Limited (2) 140. Islam Aftab Kamrul & Co.
141. Daffodil JAPAN IT Limited (1) 142. Daffodil JAPAN IT Limited (2) India 143. Confederation of Indian Industry (CII) Southern Region 144. Confederation of Indian Industry (CII) 145. Federation of Indian Micro and Small & Medium Enterprises (FISME) 146. ABK - AOTS DOSOKAI, Tamilnadu Centre 147. Shingo Institute of Japanese Management 148. Alumni Society of AOTS Kerala (ASA Kerala) 149. Reliance Infrastructure Limited [Electricity Distribution Sector] 150. Reliance Infrastructure Limited [Dahanu Thermal Power Station (DTPS)] 151. Katare Corporate Services Private Limited (1) 152. Katare Corporate Services Private Limited (2) 153. Tamilnadu Chamber of Nippon India Trade and Industry (TACNITI) 154. Nihon Technology Private Limited (1) 155. Nihon Technology Private Limited (2) 156. Scigenics Biotech Pvt. Limited (1) 157. Scigenics Biotech Pvt. Limited (2) 158. Indocosmo Systems Private Limited (1) 159. Indocosmo Systems Private Limited (2) 160. Infobridge India Private Limited 161. Stylem International (India) Private Limited 162. SKP Business Consulting Limited Liability Partnership (Mumbai Office) 163. SKP Business Consulting Limited Liability Partnership (Chennai Office) 164. Bhartiya Samruddhi Investments and Consulting Services Limited (BASIX) (1) 165. Bhartiya Samruddhi Investments and Consulting Services Limited (BASIX) (2) 166. Bhartiya Samruddhi Investments and Consulting Services Limited (BASIX) (3) 167. Borkar & Shenoy, Chartered Accountants 168. Precision Machine & Auto Components Pvt. Ltd. (PMAC) 169. QH Talbros Limited 170. Sanghvi Forging & Engineering Ltd.
171. OPOLIS architects Democratic Socialist Republic of Sri Lanka 172. Japan Sri Lanka Technical and Cultural Association (JASTECA) (1) 173. Japan Sri Lanka Technical and Cultural Association (JASTECA) (2) 174. Japan Sri Lanka Technical and Cultural Association (JASTECA) (3) 175. Japan Sri Lanka Technical and Cultural Association (JASTECA) (4) 176. Japan Sri Lanka Technical and Cultural Association (JASTECA) (5) 177. JASTECA Institute of Management (JIM) Republic of Serbia 178. PE Electric Power Industry of Serbia (EPS) Republic of Turkey 179. Center for Labor and Social Security and Research (CASGEM) (1) 180. Center for Labor and Social Security and Research (CASGEM) (2) 181. Incekaralar Tibbi Cihazlar TIC. A.S. 182. Egedeniz Tekstil San. Tic. A.S. 183. Talia Ithalat Ihracat Ticaret Ltd. Sti. 184. Economic Development Foundation (IKV) Republic of Colombia 185. Ministerio de Minas y Energia (MME) Republic of Ecuador 186. Federacion Ecuatoriana de Exportadores (FEDEXPOR) Republic of Peru 187. Ministerio de Energia y Minas (MEM) 188. Camara de Comercio e Industria Peruano Japonesa (CCIPJ) Republic of Mozambique 189. Petroleus de Mozambique SA (Petromoc)
Kingdom of Cambodia
Completion Report (KB1028)
Country
Kingdom of Cambodia
Host organization
Metrey Japan Ltd.
Host organization outline (businesses)
1.
Internship duration
September 2, 2014 to February 27, 2015
2.
Phnom Penh
City
Import and sale business of secondhand farm machines (rental / lease) Car wash and car care business
Affiliation Department Internship outline
Sex
Male
Import of secondhand farm machine as a member of farm machine business / Hearing and sale to the agricultural cooperative/ management of rental machines / repair and maintenance of possessive machines / work as a training instructor at local universities (I made business trips to 10 provinces in total.)
1. Goals and achievements Goals
To challenge work in the new environment making use of the experience in my belonging company (a big-sized domestic manufacturer) and pave the way for my future career development
Achievements
The followings have broadened my perspective and it became clear what I had an aptitude for and what I wanted to do. • To place myself in the different environment (an overseas venture trading company) • To have experienced various works • To have interactions with many people who plays active roles locally (from Cambodia, Japan, Europe, USA, and Hong Kong, etc.)
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Problem: Work fluctuated in business and I had days when I could do only a little work that I was in charge of. I worried about weakening of significance of interns’ participation. Reason: Difference of sense of speed toward work, complication of customs procedure, balance with other businesses, influence of agricultural off-season, etc.
How you handled the problems
Way of coping: I filled in time when I was not busy with participating in another business (car wash business) which the Host Organization operated. In relation to the car wash business, I could be involved with improving the car wash sites and setting up a new shop.
Internship experience 1
Daily work in the office
Instructing a renter how to operate a machine
Training on farm machines at University of Battambang
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Ability to understand local living custom and business custom, adaptive ability, communication skill with staff
Reasons
Reason for the improvement: I heaped up my activities such as having interest in the local people and culture, learning local language and trying to fit myself in local daily life as much as possible. Also I could interact with many people who played active roles locally and share mutual findings and experiences.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.)
As the Host Organization is Japanese company, my opinions were easier to be accepted and I could carry out my work actively. I also could get ahead with my work communicating with the local staff in English. I would like to add to my experience so that I could play an active role in more global environment in the future. I could contribute to the business utilizing the experience, skills and specialized knowledge that I had got before. I had a chance to be involved with the different business and had good feeling that I could participate actively in the different field of business. I would like to challenge in a new field of business in the future making use of this experience. In my capacity as an intern, shared information and prerogative were limited and I could not make a final decision. In the years ahead I would like to place myself in an environment where I could judge with responsibility and develop my ability to make a decision and leadership. 5. Comments from the host organization The intern engaged in his work utilizing his knowledge about farm machines that he had acquired in his belonging company, which let us learn a lot about development of farm machines of our company. In the confusion of establishing new business, there were jobs of swings and roundabouts and a lot of failures, nevertheless, he participated actively in the business and spent his efforts building it. I expect that he has had a good chance to experience attitude toward doing business overseas especially in Asia through this internship program, such as contact with farming households and people in the developing country and understanding business environment especially in south-eastern Asia. He understood feelings of the staff here and had various activities together. It was very nice to work with him. He had a good ability of language and it was useful for us that he handled a complaint of a Chinese in Chinese language. He was flexible enough to get used to living and working environment in Cambodia. He contributed to our business through various kinds of work. I could learn a lot of things from him. I would like to thank for his cooperation.
Internship experience 2
Hearing with the agricultural cooperative in Kampong Cham
Purchase of parts at a secondhand machines in the city
Experience of the actual operation at a car wash shop
Republic of Indonesia
Completion Report (KB1141)
Country
Republic of Indonesia
Jakarta
Host organization
PLN Corporate University
Host organization outline (businesses)
In-corporate organization to create educational programs for employees of Indonesia's State-owned electricity company PT PLN (Persero)
Internship duration
September 9, 2014 – February 28, 2015
Affiliation
Meidensha Corporation
Department
Power Generation Engineering Department
City
Sex
Male
Survey on the electricity situations in Indonesia Understanding of the power companies' business and power plants Formation of personal connections leads to business development in Indonesia
Internship outline
1. Goals and achievements •
Goals
• • •
Achievements
• • • •
Building a network of contact with relevant parties to power generation industry in Indonesia and people around the industry Survey and understanding of the power generation business projects in Indonesia Survey on existing power plants in Indonesia, and marketing Improvement of knowledge of my own about power plants and power generation business I met people just on a one-off basis and rarely on a continual basis; thus, I could not form personal connections as I had intended. I comprehended the situation of power generation business in Indonesia along with the business plan based on the country’s status. I have visited more than 10 power plants and substations, and I understood the trends and needs of them even though it was partially understanding. I could not visit and have activities in power plants as I initially planned, thus, my understanding about power plants and power generation business is in an incoherent state.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• • •
How you handled the problems
•
• •
The business practice of Indonesia is very different from that of Japan, and things almost do not proceed according to original plan. In some situations, I wanted to use my time more efficiently. It was hard for me to form a network of contact with many people while keeping an appropriate distance. I had difficulty in memorizing people’s name since people rarely exchange their business cards, and I was not familiar with Indonesian names. To use my spare time effectively, I usually carried the host organization’s business plan, books, and materials to study Indonesian with me. I also used such spare time to have communication with people in the host organization. Looking ahead to the possibility of the future, I shifted to deepen the relationship with people that I can communicate without too much efforts. Regrettably, I was not able to overcome the difficulty in memorizing people’s names until the end.
Internship experience 1
Interview survey of substations
Inspection tour of thermal power plant
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Increased capability and knowledge • Communication skills (has become more friendly, skills of English and Indonesian, sports) • Knowledge about electricity situations and electricity businesses in Japan • Knowledge about Japanese history and culture, and the history of diplomatic relations between Indonesia and Japan I learned a lot about Japanese history and electric situations since I came to Indonesia.
Reasons
•
•
Indonesian are friendly people, and in many cases, the first step of gathering information is to make friends with them and have a lively conversation. It is better to have many chances to make friends with them. Speaking fluently in Indonesian may be the best for this purpose, but I have not yet reached that level. As a conversation proceeds, the opportunity to talk about Japanese history and electric situations increases; thus, I realized that I have to learn more about my country.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) First of all, now I can determine the points that our company should focus on, from the roadmap of the host organization. I have also made a personal connection with sections that will be essential to advance our business plan in Indonesia. I also learned a lot about the corporate culture and the work speed of Indonesian people, particularly that of the host organization. Hence, we are ready to develop a strategic plan at least. From now on, we only need to implement PDCA cycle patiently while expecting new orders in the future. As I mentioned in preceding item 2, the internal systems and initiatives of the host organization are drastically different form those of our company. Of course, some of them are not consistent with us, but there are also many items that we should learn. I think it is good for us to adopt those items that can be incorporated into our company’s improvement.
5. Comments from the host organization We learned a lot through this internship program about Japanese situation, such as the business practice, education systems, and business-related knowledge and culture. In addition, the intern provided some helpful proposals to our organization. He was cheerful and friendly, and had a good communication with everyone, by actively participating in the various events held by us. Also, it was very impressive that he expressed interest in various things and strove to learn new things actively while discussing a variety of topics with others. We found that this internship program is a very effective program for us to obtain overseas information, so we will continue to accept interns.
Internship experience 2
Presentation of Knowledge Sharing
Interview Survey of power generation business
Completion Report (KB1073)
Country
Republic of Indonesia
Jakarta
Host organization
Ministry of Energy and Mineral Resources
Host organization outline (businesses)
It has the jurisdiction over the natural resources and energy sectors in Indonesia, and formulate the energy policy and principles under the Minister of Energy and Mineral Resources.
Internship duration
September 30, 2014 to February 28, 2015
Affiliation
Graduate School of Nihon University
Department
Science and Technology
City
Sex
Female
Searching necessary data fields and relevant organizations, building a network of contact Visiting power plants and research institutions, having discussions, collecting materials to create a report. Visits to the host organization, meeting with companies, interview survey of participation plan for power generation business, and management of the website.
Internship outline
1. Goals and achievements (1)
Goals
(2)
Achievements
Creating a survey report by collecting materials that can be deployed into my research field, surveying the electric situations in Indonesia, mainly technology trends and economics of renewable energy. Improving my general capability to act globally, through participating activities provided by the host organization and by intercultural exchange.
(1)-1 Both parties have reached an agreement on the personnel and academic exchange between a public research institution of Indonesia and the Nihon University. (1)-2 I obtained information about the ocean energy, which is my research field. (2)-1 I surprised that unlike in Japan, the researchers here positively showed off their research results and provide information that they knew without hesitation; I found the difference in our national traits. (2)-2 I faced the difficulty in making appointment for meetings and learned the importance of sending official letters.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
[Having difficulty in building a network of contact] I sent emails to request a meeting to the email addresses in the business cards that I had obtained during courtesy visits, but nobody responded me. I tried to visit them without appointment, but I was often refused to meet them.
How you handled the problems
[I won't give up] Although it was not easy to do so without appointment, I tried to meet them face-to-face and obtained personal information of their own and relevant parties (email address and mobile number). In order to meet them, I negotiated with them tenaciously even though they had denied my visit repeatedly. Consequently, I requested the host organization to write official letters to solve the difficulty in making appointment.
Internship experience 1
Inspection tour of laboratory equipment
Discussion with officials of a research institution
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) It is important to take positive action without giving up. --- When you achieve the purpose, you can get a lot of satisfaction. (2) Intercultural understanding: People put less importance on their word in everyday conversation. --- I fully realized that promises are not always carried out here. (3) It is essential to speak in local language to make friends with many people. Regrettably, I could not make major progress in local language.
Reasons
(1) Nothing will begin if you are just waiting for something happens. --- It is important to be positive and have leadership. (2) Promises are often not followed unless confirming just before the scheduled time. --- It is essential to confirm on the day. (Details of the reservation, hours, etc.) (3) I had few chances to speak in local language since we use English in the office. --- It is important to make efforts in one’s private life.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Major achievements for me are as follows, even though they are just part of the general basic social behaviors. I have learned a lot through practices, such as positive actions, having tenacity, bargaining power, building a network of contact, and information gathering method. Understanding and adaptability of different cultures, local viewpoints and the way of thinking Even though it was after a certain time had elapsed, I could learn the importance of taking strategic actions by experience. I newly recognized that these fundamental matters, which I believed that I knew, are very important. I will propose my ideas to solve the environmental issues of each country by utilizing what I learned here, such as the means of personal network building and information gathering. I also hope to have an international carrier, in which I can contribute technically to the creation of natural energy. 5. Comments from the host organization In our research institution, there are many officials who have high interest in Japan; thus, the visits of and discussion with the intern may have positive impact on our organizations in the long term. Some gave their frank opinions to her, such as, “Thank you for being interested in our business,” and “It is desirable to receive financial supports from Japan in the future.” In this way, her activities revitalized our organization and created pro-Japanese sentiments among us. In particular, since female officials in our office are close to her in age, they shared various topics in their everyday lives, and this also contributed to activate our office environment. In our unique culture, in particular, under the overwhelming top-down system, she had built a network of contact by herself with a grass-roots efforts. I think that is the result of her great efforts. Although she is a student and has no experience as a so-called corporate professional, she has made steadily and remarkable progress in the ability to this point. Besides, I admire that she had held regular study sessions with other interns dispatched to energy-related organizations.
Internship experience 2
Research presentation
Inspection tour of experimental equipment in ocean
Completion Report (KB1122)
Internship outline
Jakarta
Country
Republic of Indonesia
City
Host organization
PT. Adaro Power
Host organization outline (businesses)
Power generation business company affiliated with Adaro Energy, an Indonesian leading coal company
Internship duration
September 9, 2014 to February 28, 2015
Affiliation
Toyo Engineering Corporation
Department
Infrastructure Sales and Marketing Division
Sex
Male
Inspection tours of coalfields and power plants, participation in industry conferences, interview survey of relevant parties within and outside the company
1. Goals and achievements Goals
Learning the business environment that Indonesian power producers (plant owners) are faced to and the process in which a power plant is actuated, in order to utilize them in my future sales activities. Promote a formation of personal connections with relevant parties to power generation industry in Indonesia.
Achievements
I was able to deepen my knowledge by observing the power generation business from the viewpoints of business owners. These points, such as procurement of fuel and the funds, purchase of land, are difficult to see from the position of construction businesses. It was also meaningful that I was able to access the raw information, which cannot be read from written materials through discussions with relevant parties within and outside the company. I was able to build a certain network of contact with relevant parties to the industry, not to mention with the host organization, by making most use of my position as an intern and actively communicating with them.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
My plans were rarely executed in a timely manner. It was difficult to obtain information that I wanted in time.
How you handled the problems
I tried to explain clearly and politely the background and time axis regarding what I wanted to do in order to gain their understanding. In addition to the young person in charge of interns with whom I talked on a routine basis, I tried to communicate actively with directors of each sections, in order to make them know what I was doing and what I wanted to learn and to seek their cooperation. As a result, they began to provide me information that they found in their daily operations.
Internship experience 1
Discussions with a young employee
Lecture at the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved points: Patience No-improved points: Indonesian language
Reasons
Even though I knew that I needed patience, I was seeking the same perception for Indonesian people as a Japanese people has in scheduling, etc. It is important to organize priorities of issues and to prepare for those with lower priority without excessive expectations. All employees of the host organization speak English without problem. Thus, I had relied on English too much, and could not improve in local language.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Under the current situation in which a variety of new power plants are planned to be constructed, our company expects me to examine these projects and take initiatives for the decision-making in the company. However, it was difficult for me to do so since I had not enough materials to judge the feasibility of each project. On this occasion, I put myself in a position of power plant development bodies (owners) and learned the business environment and various factors and restrictions surrounding the owners before achieving the construction of a plant. (e.g. nation’s power source development policy, related laws and regulations, the structure of power sector, contract for selling electricity, fuel supply, funds and securing of land, etc.) I would like to utilize the experience in this time as materials for the selection of projects to be implemented in the Indonesian market and the evaluation of the possibility of realization of the project.
5. Comments from the host organization During the period of his internship program, the intern was striving to learn things seriously and was adapted to the new environment; he also exchanged opinions with us very positively. He had a strong will to achieve the objective and studied hard in details according to the challenges set by himself. For a short period of six months, he deepened enough his understanding of Indonesian electricity market. In particular, among other things, he focused on the local procurement regulations which was established by Indonesian Government for the power plant construction and studied hard. The knowledge and experience that he obtained here will be useful for his company. I also would like to mention about him, apart from the viewpoints of business matters, that he respected our culture and always tried to understand. I really hope that these experiences can lead to his future success.
Internship experience 2
Inspection tour of a power plant Visits to a coal field
Completion Report Country
Republic of Indonesia
Jakarta
Host organization
PT. Adaro Power
Host organization outline (businesses)
A group company in charge of power generation of a major coal company in Indonesia
Internship duration
September 9, 2014 to February 28, 2015
Affiliation
IHI Corporation
Department
Energy-plant Sector Overseas Sales Department
City
(KB1129)
Internship outline
Sex
Male
1. Learning through inspection tours of coal mines and power generation plants that are major businesses of the group companies. 2. Attendance at the lectures regarding the power generation business and the interview survey of the relevant parties of power generation business / Creation of a report 3. Investigation and analysis of power generation projects in Indonesia (in particular, for mine mouth power plans)
1. Goals and achievements Goals
Understanding and analyzing the standpoint of coal supply companies and power plants’ owners in the Independent Power Producer (IPP) business. Acquiring abilities and skills necessary for a person who engaged in business overseas.
Achievements
I was able to improve my understanding of the coal mining projects and IPP business, through inspection tours of coal mines and power plants, and interviews with relevant parties to the industry. I was able to enrich my understanding of doing business overseas by conducting interviews and presentations within and outside the company, and understood what skills I need and how to improve them.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
It could be a characteristic of Indonesia, sudden schedule changes were frequently happened (on the day). The data sharing system (shared folders, etc.) of the host organization is not available to me, so that it took time for me to get the data that I needed.
How you handled the problems
In the beginning, I tried to improve the situation by sharing the information with them ahead of the schedules, but it did not work well as I had intended. Thus, I began to set a schedule with more flexible manner in order to respond to a sudden change. I also tried to communicate closely with staff and make them know what I want to know, seeking their cooperation.
Internship experience 1
Our office
Visits to a coal mine
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons
Capability, skills, and knowledge
Information gathering skill by using a number of resources and analysis skills Driving force to make others understand my idea and make them involved Local language (Indonesian)
Reasons
Information gathering skill is very important to determine and verify the authenticity of the information since there are also arbitrarily spread information. Since interpersonal relationship have significant meaning in business, it is important to convey your opinions correctly to the others and to have a strong driving force in order to involve them into your territory and promote business. If you can speak Indonesian, you can obtain more information than you can do now. You do not need to wait until news and other information are translated into English from the local language. When you leave the office and go to an inspection tour to a power plant or other facilities, it is better to use local language to get active information.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I achieve my objective of "Understanding and analyzing the standpoint of coal supply companies and power plants’ owners.” In addition, I was able to get valuable knowledge, especially through inspection tours to coal mines and power plants and interview survey of relevant parties to the industry. (e.g. the characteristics of Indonesian coal, the thoughts of owners (power companies) regarding the operation of existing thermal power plants, the future power development plans and other issues.) I hope to make the most of the knowledge and personal connections that I gained during the internship and lead to the expansion of IHI’s business, such as development of technology and products, and marketing activities in Indonesian market.
5. Comments from the host organization During the period of his internship program, the intern was striving to learn things seriously and was adapted to the new life environment; he also exchanged opinions with us very positively. He was open-minded and learned actively, and striven to improve the relationship with us. He learned various issues, even though the time was limited, and after completion of 6month program, he got enough understanding of Indonesian electricity market. He respected our culture and always tried to understand. I hope that these experiences can lead to his future success. During the internship period, he learned a lot about characteristics of Indonesian coal, existing thermal power plants, and the future power development plans. As a result, he deepened the understanding of technology needed to produce boilers used for thermal power generation that suitable for Indonesian market. The knowledge and experiences that he gained in this internship program will be a valuable asset for his company.
Internship experience 2
Internship Photos
When returning from the river for the coal haulage
A regular study session with other interns dispatched to energy-related organizations
Completion Report (KB1119)
顔写真
Internship outline
• • •
Country
Republic of Indonesia
Jakarta
Host organization
PT. Baba Rafi Indonesia
Host organization outline (businesses)
The company provides food service focusing on franchise businesses of kebabs, operates about 1240 stores in Indonesia, and about 40 stores in 7 countries.
Internship duration
From Sep. 9, 2014 to Feb. 28, 2015
Affiliation
Nippon Flour Mills Co., Ltd.
Department
Food Sales Dept. Research & Development Div.
City
Sex
Male
Attached each department and branch of the accepting organization to understand the structure of the local company and the roles of each department. Worked on product development at R&D Division and learned know-how to develop the products for local people. Acquired deeper understanding of local preference by planning and proposing new products
1. Goals and achievements (1)
Goals
(2)
Achievements
(1)
(2)
As a staff member of product development in Nippon Flour Mills Co., Ltd., which has been developing business in Indonesia, collect information and accumulate know-how of product development to be able to grasp features and preferences of local market and put proper products into it. Also, confirm whether the acquired content is correct or not by proposing products to the accepting organization and checking the evaluation of the products. Improve communicative skills in English and Indonesian. Grasped the common features that local foods have and acquired know-how to adapt the products of our company to local preference through proposing products to the accepting organization, and doing market research using my private time. Also, confirmed directly local preference by actually conducting test marketing of the proposing products and getting customers’ feedback. Improved communicative skills in foreign languages by exchanging opinions with the staff and giving presentations using English and Indonesian appropriately.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them?
Problems
(1)
(2) How you handled the problems
(1) (2)
Notification of the operation schedule was unclear. Only the date and time of the schedule was often notified by passing the word and nobody knew the details except the direct person in charge, which resulted in poor advance preparations in some cases. Communication in local language. English was not available at some departments. Consciously confirmed the detailed operation schedule every time it was notified. If there was still anything unclear, tried as best I could to ask the direct person in charge about it every time. Communicated what I wanted to tell by preparing in advance written sentences or showing by a diagram. At the same time, learned the local language. As a result, gradually acquired the ability to communicate only with conversation.
Internship experience 1
Making a trial product of my proposal
Test marketing of the proposing product (with our first customer)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons
Capability, skills, and knowledge
Reasons
(1) (2)
(1)
(2)
Improved : communication skills using English and Indonesian, motivation to find a business chance by proactively conducting meetings for exchanging opinion and proposing products Not improved : difficult to gain knowledge about the degree of completeness and the amount of time required in the daily tasks that local staff members do because of little opportunity to do the tasks of the hosting institution in the cooperation with the staff members. Improved both English and Indonesian ability by communicating in English with those who speak English, and in Indonesian with others. My willingness to act positively and find information appears to have increased because I even could not imagine the local preference without showing a product and hearing the opinions about it. Since the accepting organization keenly requested an intern to introduce various new views and expected me to do the different tasks from the daily ones, the way of the daily tasks done by local staff was hard to be seen.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) (1)
(2)
(3)
I learned that many clues can be found in local lifestyle and money sense through not only focusing on local foods but also working with the staff of the hosting institution when researching the local preference of an unfamiliar place. I have recognized the significance of thinking with a broader perspective instead of insisting a single perspective. I will be able to utilize this recognition to my future tasks. A relationship between the hosting organization and the company I work for has been built. Continuous communication with the hosting organization that knows a lot about food market of Indonesia and have many connections in the food industry will be expected to develop opportunity to increase in sales of our products. I had many meetings in English during the internship, and recognize the importance of English. Based on these experiences from the internship, I would like to keep improving my language skill to utilize it to my work.
5. Comments from the host organization The intern has established good relationship with our staff members by frequently communicating with them on a daily basis in both Indonesian and English. Also, his communication skills have been significantly improved. In Addition, during his internship, he proactively and practically worked on the tasks of each department he was assigned to, and fostered concrete understanding about food culture, lifestyle, and business style in Indonesia. He developed Japanese menus including deep fried food and successfully sold the developed products at exhibitions and events. Acceptance of his internship was a great help for us.
Internship experience 2
Presentation to employees
Cooking training of kebabs at a shop
Completion Report (KB2002)
Internship outline
Country
Republic of Indonesia
Jakarta
Host organization
PT. Baba Rafi Indonesia
Host organization outline (businesses)
A fast-food kebab franchise chain, running over 1,200 restaurants domestically and internationally. It expands business as the world largest kebab chain.
Internship duration
December 2, 2014 – February 28, 2015
Affiliation
Kiitos Corporation
Department
Customer Service Department
City
Sex
Male
I worked in each department at the host organization to learn the operation of a fast-food restaurant/franchising/Indonesian people’s way of working and thinking /corporate system of local firms. I joined the discussions and learnt the difficulty and interest of sales by participating in seminars, trade shows, and events.
1. Goals and achievements Goals
Learning the Indonesian market/tastes and the character of Indonesian people/the Indonesian business style, and building up a network of connections to see the possibility that my company could expand business in Indonesia, also how they could run the business (sales). Improving my communication skills in English and Indonesian.
Achievements
Judging from the Indonesian environmental background (pollution etc.) and opinions of the staff at the host organization, I realized there was a big potential in selling supplements, which are the main products of the company I belong to. Through working with the Indonesian staff, I noticed the Indonesian behavior traits, which is different from the Japanese one and I learnt their way of conducting business. I extended my network, hoping the host organization could introduce somebody in the future when the company I belong to operates a business in Indonesia. My communication skills in foreign language improved compared to before.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Communication in English and Indonesian language. The difference of national character, such as sense of time, their approach to work, and their way of thinking.
How you handled the problems
At first, I tried to speak only Indonesian, but three-months was too short to achieve that. I used both English and Indonesian, also I tried to tell my opinions actively with simple words. As a result, my communication skills in foreign language improved. Regarding an issue about the differences in national character, I think we worked more smoothly by trying to understand each other and telling them directly if there is something that should be improved.
Internship experience 1
Open up a kebab store at an event held by a flour company
Making takoyaki (octopus dumpling) for a food tasting at the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I improved the following points, which I think important: adaptability to the characteristics of the nation and local customs, delivering my own opinion clearly, and proactive action to create a path for achievement. Regarding language, I am not satisfied yet, but I think this experience gave me an opportunity for further improvement.
Reasons
Through the experience of working on-site, I learned the following points: if I don’t respect the local way of thinking, things would never go smoothly. I gained a better skill of conveying my opinion since I was often asked to express my opinion or needed to explain the situation in Japan. As to language, I didn’t have a significant improvement since the duration was short and my language skill was low from the beginning.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through this experience, I can clearly see the possibility that my company expands its business in Indonesia. I am now collecting more information and taking necessary procedures for establishment of a company, registration and distribution of our products in Indonesia. I learnt the Indonesian national character, company system, and market, which are very useful to operate a company in the country. 90% of the population is Muslim, and my host organization values a spirit of ‘Sharing’ through activities such as providing educational, health, and medical supports from NGO, organizing external seminars to educate entrepreneurs, and raising donations. I think appreciating their spirit is also an important element to operate business abroad.
5. Comments from the host organization The intern worked at our company for three months. I think he had a better understanding of the Indonesian business style and culture through studying a franchised business and working in each department. He is good at marketing and worked hard. He also enjoyed discussions with us and improved his language skills greatly. He worked so hard and we believe he will do professional work both in Japan and Indonesia in the future.
Internship experience 2
Participating in an entrepreneur seminar in Surabaya
Participating in a NGO program at an elementary school in Indonesia
Completion Report Country
Republic of Indonesia
Kota Bekasi
Host organization
PT. Global Teknik Engineering
Host organization outline (businesses)
Over all construction work from installation of factory equipment to repair work and maintenance Preparing and delivering tools and spare parts required for construction work
Internship duration
From Sep. 9, 2014 to Feb. 27, 2015
Affiliation
ShinMaywa Industries, Ltd.
Department
Quality Assurance Department
City
(KB1145)
Internship outline
Sex
Male
• Acquired knowledge about Indonesian market and pursued the potential of overseas expansion of the company I work for • Researched production management and quality control of the manufacturing industry in other countries.
1. Goals and achievements Goals
• To contribute to overseas expansion of the company I work for through researching the real situation of manufacturing industry in Indonesia including workplace environment and morale. • To learn management methods of production management and quality control • To improve communication skill in foreign languages, and to cultivate the ability of telling my opinions accurately and understanding the opinions of others correctly with the respect of differences from Japan including religion, custom, thinking, and value.
Achievements
• I gained knowledge including workplace environment in Japanese affiliated companies and advantages of expansion to Indonesia from Japanese workers and Indonesian workers who work for the Japanese affiliated companies that expand their business to Indonesia. • Although the host organization does not belong to manufacturing industry, I gained methods of quality control by visiting manufacturing sites. • I could often exchange opinion each other in Indonesian, but sometimes I still have to rely on the other persons’ understanding. I need further study of Indonesia.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• I faced with stress that I have never felt during life in different environment from Japan. • Sometimes I did not get satisfactory results in response to my request both at work and in everyday living.
How you handled the problems
• I had a talk with the people around me over the issues that I got stressed about. I tried to respond flexibly to find the reason why Indonesian people took it for granted. In addition to asking, I told them the things that Japanese people took for granted, and I tried to share each other’s value as much as possible because I believe this will help business interaction with Japanese affiliated companies. • Japanese people tend to seek perfection whereas Indonesian people don’t. Therefore, I did not have an excessive expectation at the beginning. Instead, I tried to make a further request as needed after looking into the result.
Internship experience 1
Meeting with the president of the Host Organization
Checking operational status of a transformer
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
Improved : adaptability to different culture, Indonesian language Not improved : English
Reasons
•
At first, I was surprised and confused to encounter many cases where Japanese common sense did not work. However, after having an idea that “when in Rome do as the Romans do” because I was a foreigner, I could smoothly accept the events that I have never experienced to some extent. Since not all employees in the Host Organization speak English, communication in Indonesian was essential for business and everyday life. As a result, my skills in Indonesian has been improved, but those in English has not.
•
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed. • •
Having visited manufacturing sites of Japanese affiliated companies that expand their business to Indonesia will serve as a useful reference when the company I work for constructs its production base in Indonesia. The experiences I gained during this internship can be utilized for tasks of manufacturing products whose quality has been developed by telling my opinions with the respect of culture, thought and values of other country and its people when I go on a business trip to Indonesia and other countries or start working as an instructor for staff members of the overseas affiliated company to launch an overseas production base.
5. Comments from the host organization • •
At first, he sometimes had a communication problem due to language barrier, but finally it seemed to have no problem and communicated well. He appeared to understand business in Indonesia.
Internship experience 2
Construction site of factory equipment
Periodical inspection of factory equipment
Completion Report Country
Republic of Indonesia
Jakarta
Host organization
PT. JAC Indonesia
Host organization outline (businesses)
Establishment of company and representative office, documentation services including various business licenses, visas and permits for work and residence, translation and interpretation, and HR & labor related consulting
Internship duration
From Sep. 15, 2014 to Feb. 28, 2015
Affiliation
Ritsumeikan Asia Pacific University
Department
College of Asia Pacific Studies
City
(KB1015)
Sex
Female
Made marketing activities, Assisted the staff members with Japanese, Assisted translation, Held a session of Japanese business manner, Participated in events
Internship outline
1. Goals and achievements Goals
(1) (2) (3) (4)
To develop personal connections in Indonesia To acquire basic abilities of office work including making a plan document and giving a presentation To improve language skills in Indonesian To acquire abilities to adapt to and cope with the local work culture through practical experiences
Achievements
(1) Many Japanese live in Jakarta, and I got to know some of them through gatherings such as associations of people from the same prefecture. However, if I had participated in various gatherings a little more proactively, it would have been better. (2) Got used to giving a presentation through a session of Japanese business manner, and others. (3) Took the Indonesian Language Proficiency Test (UKBI) on Dec. 29, 2014 and gained a score of 570. (4) At first, I was puzzled by the difference, but gradually got used to it.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
A project did not readily make progress as planed. I had difficulties in efforts to encourage the local staff members, who showed no intention to work on or forgot a project even after the deadline, to realize the importance of the project and to keep the deadline.
How you handled the problems
Besides extension line and e-mail, directly stopped by the staff members’ desks to keep an eye on what they were doing. Reminded them in advance, not just before the deadline. Never forget to express my appreciation to them whenever each project has finished in order that everything will go smoothly when I ask them for the next project.
Internship experience 1
インターンシップ 写真 With the staff members in the host organization at National Batik Day on Oct. 2
インターンシップ 写真 At the session of Japanese business manner that I hosted
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Language skills and coping abilities to work in multicultural environment Not improved: Development of personal connections and abilities to sell the company’s services or myself
Reasons
Improved: Especially learned the local work culture and how to build human relationship of Indonesian and adapted to them. Not improved : Since Japanese people are more likely to trust Japanese people even in the international business community, it is significant to develop personal connections. However, I got confused that I had no idea how to expand personal connections for doing business smoothly because I was neither outgoing nor familiar with the job.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students a nd those who are not employed.) I have acquired information about expansion to Indonesia by Japanese companies and improved my language skills through this internship. By utilizing these resources, I would like to get a job with a Japanese company, which expands its business to Indonesia or is doing business with Indonesia. I am confident to be able to be immediately useful without big confusion in real situation of business with Indonesia since I have gained deeper understanding about the local culture. By utilizing my language skill, I would like to build my business career, which connects Japan with Indonesia.
5. Comments from the host organization She made a great contribution as a valuable asset who are able to communicate in Indonesian. Especially, she enormously succeeded in conducting the seminar of business manner for Indonesian staff at the department she was assigned to. It was so popular that other department asked her to hold the seminar. As for translation support, she helped us a lot to proofread Japanese sentences. As for the support of marketing activities, we are very grateful that she helped the tasks we have not been able to deal with before, such as updating the contents on the web and trying a new tool. Although we tried at best we could to set up opportunities where she could exchange people as many as possible, we regret that we might not have guided her empathetically. Also, we feel sorry that we could not conduct the follow-up about her training program very well. We think she could experience the real workplace through this opportunity. We hope that she will make full use of this experience in the future.
Internship experience 2
インターンシップ 写真 Exhibit a booth at Bandung Japan Festival
インターンシップ 写真 Javanese dance performance at yearend party of the host organization
Completion Report (KB1082)
顔写真
Internship outline
Country
Indonesia
Jakarta
Host organization
PT. JAC Indonesia
Host organization outline (businesses)
The largest employment agency and personnel management/labor consulting company in Indonesia. The company owns 100 consultants. It has introduced 7,000 human resources. The company also supports company formation and performs BPO operations.
Internship duration
September 12, 2014 to December 29, 2014
Affiliation
Kwansei Gakuin University
Department
International Studies
City
Sex
Male
• Create e-mail magazines for Japanese companies that recruit Indonesian • Establish a registration form for new JS candidates • Organize existing database • Interview with Indonesian candidates or support interviews • PR activities for Japanese companies • Support for seminars
1. Goals and achievements Goals
1. 2. 3.
To understand Indonesian business cultures and how Indonesian people work To understand Islamic and Indonesian cultures To understand the employment situation in Jakarta and troubles related to employment that Japanese companies face
Achievements
1.
Through the internship, I was able to deeply understand how Indonesian staff members work, the stance of operations, and similarities/differences between Indonesian and Japanese. It was very productive. The company that I got an official job offer mainly handles fiber. I focused on women’s hijab to understand Islamic cultures. As a result, I was able to go through experiences and gain information I would not have in Japan. Since I visited Japanese clients, I was able to find out their problems.
2.
3.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. 2.
How you handled the problems
1.
2.
To collect the information of candidates in order to post in e-mail magazines from consultants in the Jakarta office To set entry columns in the registration form I was told that this task would increase work hours of the consultants, so I changed how to collect candidate information. I also had other staff members understand the convenience of e-mail magazines by clearly explaining them the differences between the existing ones and the new ones. I set entry columns so that candidates can easily register and that consultants can easily use. I talked to a person who had been analyzing Indonesian’s way of thinking and identified information that was further required by consultants.
Internship experience 1
Operation of a registration booth at Jakarta Japan Festival
At the office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. How to smoothly perform operations both with Indonesian and Japanese at the office 2. Quantify work details The local language skill did not improve.
Reasons
1.
I involved consultants and performed most of the operations. As a result, I met the deadlines all the time and performed the operations comfortably together with them. Staff members and I believe that I was able to do so because of my consideration for other staff members and my work style. 2. The president asked me to quantify work details and show objective information. The local language skill did not improve because I used English most of the time while working.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
The company that I got an official job offer has a base in Indonesia, so I think Indonesia is an important location. I was able to understand the Indonesian business style and their way of working through this internship. I think I have no problem to work with them any time. I was able to communicate with Japanese staff members of the company that I got a job offer. I also think that I was able to appeal to the Personnel Dept. I was able to strongly make an appeal that I am a necessary member for Indonesian projects. I was able to deeply understand Muslim and Indonesian fashion by working on hijab. I think I can use this experience to approach the Muslim market.
5. Comments from the host organization •
•
He proactively communicated with local and Japanese staff members and established good relationships by involving the surrounding people. He somehow finished the operations he was given. He helped other team members, or other staff members helped him. This showed that he valued teamwork for work. Upon work, human relationships are more valued in Indonesia than in Japan. In that point, he has a strong advantage. We hope that he will actively work both in Japan and overseas. He wants to work in Indonesia through the company he got a job offer; therefore, we backed up his participation in exhibitions of the related industry. We also gave him opportunities to participate in external meetings in the way that would not get in the way of our work. We are glad if he was able to see real overseas business sites and to have realistic work images overseas. ・He helped and smoothed our daily operations from many directions. If there are any chances, we would like to accept interns again.
Internship experience 2
With female staff members wearing hijab
Jakarta Fashion Week
Completion Report Country
Republic of Indonesia
Host organization
PT. JAC Indonesia
Host organization outline (businesses)
The largest employment agency in Indonesia, operating four branches including one in Surabaya. Recently they have expanded their business to non-Japanese clients.
Internship duration
December 2, 2014 – February 28, 2015
Affiliation
The University of Tokyo
Department
Faculty of law
(KB2030)
Internship outline
City
Cikarang
Sex
Male
・Compiling candidates’ information documents for the Japanese clients ・Interpreting and translating between the local staff and the Japanese clients ・Supporting new customer development, managing a visiting list.
1. Goals and achievements Goals
1.
2.
Achievements
1. 2.
Working together with people who have different values to achieve the same goal. Becoming a person who can play an active role not only in Indonesia but across the world. Indonesia, whose culture and custom is different from Japan, is expected to develop greatly in the future. Through working in this country, I would like to find a hint which lead to a future business opportunity. Through working with Indonesian people, I understood their attitude toward work and learnt the important points I need to take care of when approaching them. When I lived in Indonesia, I experienced inconvenience form various things, which made me think of some ideas. I learnt the current condition of the Japanese manufacturing through developing new customers and attending seminars. I had opportunities to hear a story about the Indonesian business and about people who are engaged in IT-business
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
It was difficult for me to obtain the satisfactory level of perfection from the local people (deadline, content).
How you handled the problems
Regarding a deadline, I reminded them many times, and each time I changed the way I asked. When the job they did wasn’t what I expected, I made a feedback to them by telling thme what was wrong and how I changed.
Internship experience 1
Having a meeting at the host organization
Preparing for a customer visit when traveling by car
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• Improved English／Using figures to check the activity/the ability to work with people whose attitude toward work is different from mine. • Not improved Indonesian language
Reasons
Through working in a company which has over ten years of history, I learned how to work together with people who have a different way of thinking and attitude toward work. I was influenced by the culture of the host organization that uses numbers to assess employee’s activities and puts great value on using figures at presentation. As to language skills, I didn’t have many opportunities to speak Indonesian, since everyone at the office used English.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • Every day-life Although it may not be in depth, I learnt about the Indonesian society and life. I am now open and more confident about living abroad. • Business Because of the type of the business of the host organization, it was quite easy to learn how to set up business in Indonesia, such as the Indonesian recruiting and company formation. I think this knowledge can be used in a different country. The experience of working with people who have a different attitude toward work made me realize what I should be careful about when I get into a similar situation. I often had an opportunity to participate an event hosted by not only the host organization but also a Japanese community group and I built new network of contacts. I think I can use and broaden these contacts in the future.
5. Comments from the host organization • Expectation on the intern Most of our clients are Japanese companies and our staff need to deal with them. Although we have one Japanese employee, he is normally out of office. So we expected the intern to play an important role to teach the way of Japanese thinking, customs, and attitude toward work to the Indonesian staff. • Feedback on the intern He had a strong sense of commitment. He didn’t take halfway measures and finished his task in a professional manner. • The effect of hosting the intern He participated in not only workplace events but also various outside events to interact with both Japanese and Indonesian people. He was trying to bring Japanese and Indonesian closer together.
Internship experience 2
インターンシップ 写真
At reception of the host organization
Given a farewell bouquet from a Japanese community
Completion Report (KB1035)
顔写真
Internship outline
• • •
Country
Republic of Indonesia
City
Cikarang
Host organization
PT. Toso Industry Indonesia
Host organization outline (businesses)
Manufacture and sales of various window dressing. The local subsidiary of comprehensive window interior maker, TOSO COMPANY, LIMITED, established in 1988. It started operation in 1989. Total employees are around 300.
Internship duration
From September 9, 2014 to February 28, 2015
Affiliation
Keio University
Department
The department of policy studies
Sex
Male
Grasp of summary of accounting, labor control, quality control and design basis work in the manufacturing industry. Acquisition and practice of parts structure, man-hour calculation, the basic knowledge of load management. Acquisition and practice of sales control, import and export, materials control and outsourcing control basic knowledge in sales management.
1. Goals and achievements Goals
1. To respect business practices, food, clothing and shelter, religion in the dispatched country and improve tolerance and adaptability to a different culture. 2. To build up relationships of mutual trust, enhance activity, and cultivate credentials necessary to develop business in the dispatched country. 3. Acquisiton of common sense, a mental attitude, behavior, and knowledge for a expatriate as a social man.
Achievements
I accomplished basically. I adapted to the living environment , learned values and business custom and improved adaptability to different cultures as well as self-management skills in health. I learned the importance of quality, deliver date, and cost, cultivated flexibility to look the whole comprehensively, experienced business negotiations and felt sincerely the difficulty to make the effective environment and systems abroad on the manufacturing spot. I tried to exchange with social men off work, built wide human relationships regardless of nationality and learned the view of life leads to the inner motivation besides preparation as Japanese and knowledge.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• • •
How you handled the problems
Communication( reason: the lack of language ability, sense of distance) Mental pressure caused from the different living environment(reason : chronic shortage of exercise, meals, habitat, demonstration, etc.) Realization for business environment in urban areas (reason: restriction on distance to the urban areas caused by business environment of the Host Organization)
I memorized and used actively Javanese and Sundanese as well as Indonesian. I became familiar with staff of the Host Organization by talking roughly at the company cafeteria. Attendance at circle activities or sport competitions in the neighboring universities to solve my lack of fitness was an useful stress management method. As the Host Organization was located at the industrial estate far from urban areas, on the contrary I was able to look actually the industrial structure in the dispatched country comprehensively and realize the business climate there from the multipurpose view point.
Internship experience 1
Reception after the meeting
Order control at the warehouse office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
Reasons
It was necessary for me to have fluency in Indonesian rather than English. Originally, as I am full of frontier sprits and curiosity, it was easy for me to realize different cultures and blend in with them. I desired to play a big active role as Japanese in the office. However, I didn’t have experiences as a social man and enough special skills, therefore I unfortunately didn’t achieve the outcomes as I expected. As my nature was good luck for me, my execution in the emerging countries has improved. On the contrary I tend to pack the schedule to use time efficiently, I want to focus on having room in my mind.
Improved nature Indonesian, adaptability to different cultures and execution Not improved nature English, special skills and room in my heart
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
At first, I want to visit companies actively and grab a good chance in my job seeking with the maximum utilization of market comprehension, viewpoints cultivated at the industrial estate and human relationships acquired by this internship. I aim to appeal straightly and boldly without hesitation to talk in front of strangers and bear the great fruit in job seeking. As I want to challenge business in south east Asia, especially in Indonesia after ten years later, I aim to focus on acquisition of special skills as a strategic tool, not forgetting of ability shortage. In addition, I want to make use of this experience in business in south east Asia with a boast as Japanese to repay all concerned kindness. I was able to enhance flexibility by staying actually at the dispatched country with curiosity and frontier spirits for half a year and learning values and business custom sincerely. Moreover, the experience of involving business in the dispatched country became my confidence to develop business abroad in future. I aim to exert my flexibility and adaptability to different cultures in and out of Japan by making use of this experience.
5. Comments from the host organization As this was the second time for the intern to stay in Indonesia and grew accustomed to the local life easily, I felt relieved about his lives. He learned relevant knowledge and field work at each main division chiefly in production control and sales management according to his requests, therefore , I think he was able to experience substance of the manufacturing through practices. However this receiving curriculum covered many divisions, I worry whether some contents were beyond his capacity. He tried to learn Indonesian and engaged with other employees during the internship period, while he amazingly tried to bear the outcome by receiving the certification examination of Indonesian. Since he has a concrete vision, I expect him to take a role to build relationships between Indonesia and Japan and become a global human resource by using the established human connections during this internship term continuously in future to make his dream come true.
Internship experience 2
Quality control at the plant
An exhibition in a shopping mall
Completion Report Country
Republic of Indonesia
Host organization
PT. OS Service Indonesia
Host organization outline (businesses)
Recruitment service, Contracting business, Visa-application agent, Dispatching technical intern trainees, operating Japanese language school, language service including interpretation and translation
Internship duration
From Sep. 9, 2014 to Feb. 28, 2015
Affiliation
INTEC Inc.
Department
Global Business Dept.
(KB1106)
Internship outline
City
Jakarta
Sex
Male
Prepared various documents and responded to clients and associated companies in dispatching service of technical intern trainees. Mainly had charge of designing new website of the host organization. Widely experienced a part of practical work including recruitment service, contracting business, visa-application service, and translation service.
1. Goals and achievements Goals
To be an asset who are able to accommodate to global business by improving communication skills, promoting better understanding of business custom and culture of Indonesia, and enhancing adaptability to different culture.
Achievements
Through working as one of chief persons in charge of dispatching service of technical intern trainees, I had many opportunities to communicate with the local staff, which led to understanding of Indonesian temperament, way of thinking, and way of working. Also, Wide-ranging experiences of practical work in the local human resources business, including assisting interviews with Indonesian talent, accompanying sales representatives who call on clients, and visiting contracting sites, enabled me to gain knowledge about methods of management and recruiting as well as deeper understanding of local business custom and environment.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
When working with clients and the local staff, delayed deliveries of tasks often happened due to miscommunication and lack of communication. The requested outputs was often not satisfactory in quality and it was very difficult to manage the progress of tasks.
How you handled the problems
I tried to tell everything in detail one by one, which is usually understood with anticipation of another’s wishes among Japanese workers. I also conducted follow-ups such as frequently talking to the staff members and analyzing the bottleneck of the problem together. Although it was very difficult to maintain the satisfactory level of management, I believe that it is important to make the concrete rules of PDCA cycle and operate it properly in order that every output has same quality by utilizing PDCA cycle every time. At least I think I gained some clues and experiences for practicing the proper operation of PDCA cycle.
Internship experience 1
Dinner with the Jakarta office members of the host organization
At the Jakarta office of the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(Improved) Understanding of Indonesia, adaptability to different culture, flexibility (Not improved) Indonesian
Reasons
I willingly immersed myself in the local life including sharing a lot of time with the local staff members in practical work and being invited to their places and the wedding party of their acquaintance privately. As a result, my understanding about Indonesia and the people living there has improved. My adaptability to different culture and flexibility have been cultivated through living and working in the environment different from that of Japan in many ways. On the other hand, I only reached the simple daily conversation level in Indonesian so far because I avoided systematic learning in the classroom lecture of Indonesian. I usually worked with the staff members who speak English and/or Japanese, I mostly communicated with them without using Indonesian as a result of prioritizing accuracy.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed. An improved understanding of Indonesian temperament, way of thinking, way of working, and the local business environment allows me to have a concrete image of potential problem in management in case that I work there in the future. There are difficulties in maintaining the same service level in Indonesia as that in Japan. On the other hands, I think that to overcome this issue will bring out a chance to gain a big advantage, which distinguishes ourselves from the local companies. I believe that our company, which does not have any business experience in Indonesia, has a connection that is meaningful in case of its future expansion to Indonesia by establishing relationship with the host organization that widely operates human resource service in Indonesia and has many connections with Japanese-affiliated companies.
5. Comments from the host organization 1) Comments about hosting Japanese intern. The initial purposes to host an intern were the following three points. (1) To have the local staff members understand Japanese sensibility by interchanging with Japanese who is the same generation as them (2) To have the intern review our business from Japanese perspectives and find the points to be improved (3) To have the intern gain good experiences through accomplishing the two points above Although we are not confident about gaining good experience in (3), (1) and (2) worked well. Especially as for (2), his proposal led to the improvement of our business. Also, he flexibly dealt with an office move accompanying group merger. 2) Comment about the intern He utilized his skills and was involved in many proposals and improvements of our business. For example, he redesigned our company’s website, and responded customers and prepared a manual in dispatching service of technical intern trainees, which is our new business. At first he particularly seemed to be confused sometimes in communication but he gradually communicated with the local staff members patiently and achieved the result. 3) Effect of hosting the intern Same as 1). He contributed to improvement of our business and development of business mechanism. We believe our local employees had a very good experience as well.
Internship experience 2
Ministry of Labor Force and Transmigration that I visited for an observation tour of visa application
A Batik Friday
Completion Report (KB1108)
Internship outline
Country
Republic of Indonesia
Jakarta
Host organization
PT. OS Service Indonesia
Host organization outline (businesses)
Visa-application agent, Contracting business, Dispatching technical intern trainees, Recruitment service for mainly Japanese affiliated manufacturing industry, operating Japanese language school
Internship duration
From Sep. 30, 2014 to Feb. 28, 2015
Affiliation
Nippon Felt. Co., Ltd.
Department
Corporate Planning Department
City
Sex
Female
Worked on service related to visa-application for Japanese affiliated companies including managing schedule, developing a manual and preparing a written contract. Responded to customers by e-mail. Checked the Japanese language level of applicants at the interviews. Conducted business manner training. Worked on translation. Prepared documents
1. Goals and achievements 1. 2. 3.
Goals
4.
Achievements
1. 2. 3. 4.
To understand Indonesians’ way of thinking about work and how to deal with it. To invent a new business idea of our company in Indonesia To collect information for considering the expansion of the company that I work for to Indonesia by observing the present situation of manufacturing sites through a factory tour To be able to have daily communication in Indonesian. I really felt difference from Japan through experiences of working with the local people and daily conversation. Since I got to know preference of the people and trends by actually living there, I think I can utilize these experiences. I gained information from others’ talk and photos of manufacturing sites although I could not visit any factory. I depended on the environment where English and Japanese were available, and I did not speak Indonesian proactively.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• I was in charge of progress management of visa-application process and invented various tools for this task. However, I struggled to encourage the staff members to incorporate the tools into actual operation and make full use of them.
How you handled the problems
• I tried to make the tools simple and easy to understand without cramming too much information and reflect consideration for the way of working of Indonesian people.
Internship experience 1
Office of the host organization
The site of Visa-application
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved : the level of understanding about Indonesia, knowledge of process management, intention to work abroad Not Improved : Language skills (the local language, English) , positive attitude
Reasons
• I tried to understand thought and viewpoint of local people through living like the local people do including eating out at a food stand, using public transportation, and interacting with local people, as much as possible. • Various process management tools needed to be experimentally invented in the aims of improving efficiency of operation. • Every time I encountered the happenings that would never happen in Japan, I realized I had narrow perspective. From these experiences, I want to know more about foreign countries. • Since Japanese and English were available at my workplace, I had little motivation to learn the local language proactively.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • The followings are mainly what I realized through the life in Indonesia. (1) What are taken for granted in Japan do not work (2) Never understood unless I repeat the same thing at least three times. (3) Having connections is indispensable in business of Indonesia (4) Even administrative agencies are not perfect (5) Inexpensive labor costs and ineffective staff assignment (6) Attitude of Indonesian people towards work and high turnover rate (7) Although infrastructure in Jakarta is not so inconvenient, that in the area distant from the cities need to be developed. These information above, which cannot be gained without working experience at the actual site, is very useful for considering overseas expansion. • I want to utilize a stimulus that had been received from local people’s preference and the abundant ideas to earn money as a reference for new business. • I felt that the power and high potential of market in Indonesia can be utilized after observing the situation where the host organization was expanding its business. • Although my skill in the local language is not satisfactory, it has improved to be able to have daily conversation without any inconvenience. This will help the business in Indonesia.
5. Comments from the host organization 1) Comments about hosting Japanese intern. The initial purposes to host an intern were the following three points. (1) To have the local staff members understand Japanese sensibility by interchanging with Japanese who is the same generation as them (2) To have the intern review our business from Japanese perspectives and find the points to be improved (3) To have the intern gain good experiences through accomplishing the two points above Although we are not confident about gaining good experience in (3), (1) and (2) worked well. Especially as for (2), her proposal led to the improvement of our business. Also, she flexibly dealt with an office move accompanying group merger. 2) Comment about the intern She was mainly in charge of visa-application service. Visa application process of Indonesia is complicated. Besides, it became more complicated due to change of regulation and system. From now on, we would like to utilize new control system that she developed with her skills because our staff members are required for more detailed methods of control. She spent a lot of time to work on PC. It would have been better if she had have communicated with the local people more proactively. 3) Effect of hosting the intern Same as 1). She contributed to improvement of our business and development of business mechanism. We believe our local employees had a very good experience as well.
Internship experience 2
Eating out at a food stand with my co-workers
An evacuation drill, which seeks reality
A parade in inauguration of a new president
Completion Report (KB1105)
Internship outline
Country
Republic of Indonesia
Jakarta
Host organization
PT. FPC Indonesia
Host organization outline (businesses)
Visa application agency Two Japanese staff members (one director and one person who in charge of sales) out of 26 staff members Practical work is operated by the local staff (full-time employees)
Internship duration
From Sep. 22, 2014 to Feb. 28, 2015
Affiliation
FUJI SOFT INCORPORATED
Department
Industrial Application System Dept.
City
Sex
Male
• Shared the aim of improving efficiency in issuing an invoice, and implemented the measures. • Learned awareness of Indonesian people about systemization. • Supported the local staff members at the time of introduction of document management system.
1. Goals and achievements Goals
• To strengthen the foundation as a bridge SE for facilitating future business, and to grasp technical skills of SE/PG of Indonesian staff. • To mutually understand custom in business, religion, and life, and to develop a relationship of trust by acquiring Indonesian and communicating directly with the local staff.
Achievements
• Had experiences of presenting REP (Request For Proposal) to software vendors and having meetings for an estimate provided from the vendors. Built a connection with the vendors although the order had not been placed. • My conversational skills had been improved to be able to communicate in Indonesian at work and everyday life. Based on religious value, understood the way of thinking of Indonesian people about improving efficiency and thinking ahead.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
At the phase of selection of a vendor, the scope of systemization needed to be expanded and changed largely due to the demands from the host organization. The host organization wanted to improve efficiency before issuing invoices as well.
How you handled the problems
Analyzed the details of the request with the scope which cannot be supplemented with the systematization of issuing invoices. With the shared recognition that the purpose of this systemization was to track the progress of each operation and to reduce errors from lack of items at the time of preparing invoices, the people involved have arrived at the consensus that the demands could be handled by improving a part of operation. The improvements had been made.
Internship experience 1
Proposing the methods of improvement to the president of the host organization
Giving a presentation about the system of issuing invoices to the local staff members
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved the following skills • Communicative skills in languages other than native tongue • Ability to understand different culture • Adaptability to environment • Establishment of relationship of trust
Reasons
During the process of presenting RFP and having more than one meetings with several vendors about proposing details of an estimate, a conversation has been shifted from Englishcentered to Indonesian-centered. I understood the difference in the way of thinking about improving efficiency, and learned working together with the shared recognition in order to achieve the goals. I proactively tried to adapt myself to the environment through eating the local food with the local people by the local manner at the local diner, and moving to the apartment for local people. As a result, my body's internal environment adapted itself to the environment and I won the trust of the people around me.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) By building connections with companies which can be potential customers or partners in the future, I gained the foothold toward launching business in Indonesia. I strengthened the foundation of understanding of different culture and communicative skills in languages, which is necessary to become a bridge for facilitating future business in Indonesia. From the perspective of promoting efficiency with introducing system, I grasped the strong points and the weak points of Indonesian people. Also, I learned the difference in the way of thinking and translating the words through my own experience when I tried to pull out information or ask someone to do. I felt confident that we could build win-win relationship when we improve mutual understanding, not forcing Japanese way.
5. Comments from the host organization The intern showed not only excellent adaptability but also remarkable growth in ability of Indonesian and interaction with the local staff members. It appears that he had difficult and peculiar experience in system development work in Indonesia. We learned a lot from him. We believe that his personality, his attitude towards work, and his very Japanese discipline have good influence on our local staff.
Internship experience 2
The person in charge of system (left), the person in charge of document management (right) in the host organization
At a recreation trip for the employees, all the members performed “Nanchu Soran-bushi” as cultural exchange
Completion Report (KB1144)
Country
Republic of Indonesia
Host organization
PT. Setsuyo Astec
Host organization outline (businesses)
Business Outline: Import and sales of office furniture, Sales of Factory Automation (FA) related products centering on Mitsubisi Electric’s products The number of offices: 3 (in Indonesia). The number of employees: 50
Internship duration
September 16, 2014 – January 31, 2015
Affiliation
INTEC Inc.
Department
Nishinihon Headquarters Service Solutions Sales Dept.
顔写真
Internship outline
Jakarta
City
Sex
Female
Working at KOKUYO office facility products sales division in PT.Setsuyo Astec as a intern, being engaged in sales activities for Japanese-affiliated companies and local companies.
1. Goals and achievements Goals
(i) Understanding business and social condition in Indonesia in order to promote Southeast Asia business of the company I belong to (ii) Having an experience to work with people from different background and enhancing the communication skills in different culture
Achievements
(i) In the sales activities in the host organization, I could learn the sales strategies and challenges towards Indonesian market of the Japanese-affiliated companies which operate business in the host organization and the site. And I could know Indonesian politics and economy, as well as its possibilities, characteristics and challenges as a market. (ii) I underwent a work in a way of Indonesia by working with the local staff in the host organization. I could know the culture and values of Indonesia while having been with them not only at work but also in private time including having a meal.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
In work and life, my challenge was the improvement of my Indonesian language. I felt, in having communication with the local staff of the host organization and Indonesians whom were encountered in the internship activities, the ability to speak the local language reflected in the degree of trust or the depth of communication. Moreover, I thought my higher local language skills would have big advantages in security or avoiding troubles.
How you handled the problems
Since I couldn’t expect to improve my Indonesian in daily life, I went to the language school and tried to practice conversation, for example I leaned from taxi drivers.
Internship experience 1
Office private view of The Host Organization
Product study session with the staff of operation division
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
•
Reasons
I could learn the know-how for marketing, plan and research in new markets by planning one sales strategy of the host organization. And I could know culture and customs while having been with Indonesian staff at work and in private time. On the other hand, I think my business negotiation skills were not improved . I was not able to accumulate experience as I had expected at first, because I couldn’t conduct negotiation concerning estimate or contract, and be engaged in trouble solving due to the limitation of visa for internship.
•
Ability, skills and knowledge that were improved: Marketing, plan, research, understanding of Indonesian customs Ability, skills and knowledge that were not improved: Business negotiation skills
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
•
I want to give feedback Indonesian politics and economy trend, and its business customs, which I collected from activities of the host organization and various seminars I attended, to my company’s Indonesian business operations. I could build a lot of human networks through local company visits during internship activities. I want to utilize these human networks to the person in charge of Indonesian business operations in the company I belong to and contribute to the business expansion of my company. In the company I belong to, there are a few staff who have an experience of overseas assignment. Therefore, I want to share my real experiences of lifestyle and work in abroad and utilize them to increase global awareness in the office. Since I had not been involved in the business operation for overseas, I could learn the Japanese company’s image from Indonesian business and other countries so much. I want to make use of this knowledge when I am engaged in overseas business in future.
5. Comments from the host organization •
• •
The intern was advancing toward a goal she set during internship, and seems to have got great results. And she taught the better part of Japanese work style to the local staff. We think she can set a definite target and achieve it under any circumstances in tandem with people around her in future as well. She was proactive for her works with the local staff and established mutual understanding. And also, she could get a good relationship with customers. The connection she created would be an asset for her in future. I thought if you come abroad, you see people who get along with you or people who don’t, and this would depend on whether you have a negative thought or not even in the same event. She hardly had a negative thought and could forget it with smile. I appreciate the intern’s hard work of internship! Thank you very much!
Internship experience 2
At lunch meeting after business talks with customers
Group photo with staff of the host organization
Completion Report (TA2006)
Internship outline
Country
Republic of Indonesia
Jakarta
Host organization
PT. Astra Daihatsu Motor
Host organization outline (businesses)
Description of business: Manufacture and sales of fourwheel vehicle The number of employees: approx. 11,500
Internship duration
December14, 2014 – February 28, 2015
Affiliation
METALART Corporation
Department
Global Operation Department
City
Sex
Male
Learning product management operation to make use for my company’s overseas operation in the future. Gain experience of working abroad and learn the attitude toward work and knowhow.
1. Goals and achievements Goals
•
• Achievements
Learning of the host organization‘s business operation, mainly product management, and the way of thinking, to make use of them for my company’s future operation at a factory in Indonesia Developing a human network which I can use to ask for advice or exchange information about future operations.
•
Although it was a short period, I gained a good experience of operation related to product management, import of parts, and model changes, and learnt the basis of thinking. • I communicated actively with the staff and managers of the host organization to understand their attitude toward work.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Lack of communication (English, Indonesian) skills…I had a difficulty in conveying my messages.
How you handled the problems
•
When I couldn’t explain clearly due to lack of my language skills, I used gesture, or drew sketches, or wrote related numbers.
Internship experience 1
A morning meeting with a manager
Management operation of terminated parts
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
I realized the importance and difficulty of making communication. I listened to every piece of information until I fully understood the situation and its background.
Reasons
•
The most difficult thing for me was to explain my way of thinking to somebody who doesn’t use the same language. There were specific kind of accidents or electric power failures which normally don’t occur in Japan. . Examining and adopting countermeasure each time makes the organization resilient to an unexpected event and my host organization was a good example of that.
•
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) When I was in Japan, I had few opportunities to get involved with staffs in overseas, I communicate well with local staff through the internship. I want to understand and solve all problems by checking actual problems on-site, rather than just making reports. While the host organization has a long history and local staff carry on a self-organized operation, my company’s overseas affiliated company is young and a strong leadership role is needed. I am going to review the way of thinking toward work which I learnt at the host organization and I hope I can be a good model to other staff in the future when I have an overseas assignment and become a manager.
5. Comments from the host organization It must have been difficult for the intern to work in a new environment and practice operations which he had never done in Japan. He did a good job and participated actively. As he mentioned, the most challenging thing for him was to communicate with local staff. Although he seemed to have a difficult time, the local staff always tried to understand what he said, so I think he realized if he tries hard and devises a way, he can convey the messages. Two months internship may be too short to get enough experience and knowledge, but we hope he can use his experience here to play an active role as a local leader in the future.
Internship experience 2
Safety patrol
Group meeting
Morning inspection routine
Completion Report (TA1023)
Internship outline
Country
Republic of Indonesia
Jakarta
Host organization
PT. Pertamina (Persero)
Host organization outline (businesses)
Indonesian state-owned oil and gas company (Running the consistent business of exploration, development, production, refinery, transportation and sale of oil and natural gas in Indonesia and overseas)
Internship duration
From September 10th to December 16th, 2014
Affiliation
LNG JAPAN CORPORATION
Department
Kansai Office LNG Team
City
Sex
Male
Questions and answers as well as discussions with the departments and affiliated companies of PERTAMINA on Indonesian energy situation and PERTAMINA‘s business development and other activities including field trip to PERTAMINA’s facilities for the development and transportation of natural gas and LNG
1. Goals and achievements Goals
(i) To obtain a better understanding of Indonesian culture and business practices and to establish a network of personal contacts with the host organization, (ii) to understand Indonesian energy situation and the host organization’s business domain, so that to take a cue on the collaborative new business, and (iii) to improve the linguistic ability of English and Indonesian for smoother communication and to become a person who can participate in a global community
Achievements
(i) The goal has been almost achieved by actively behaving after office hours in concert with the people of the host organization and others. (ii) The broad understanding has been obtained through the active questions and answers as well as discussions. A cue on a collaborative business could be obtained. Since its feasibility relies on the future approach, a further consideration will be continued. (iii) Although I became proficient at Indonesian in daily conversation, I will make an effort to improve my English skill and international sense necessary for the communication with foreign nationals.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(i) Sometimes I had communication difficulties due to insufficient English and Indonesian abilities. (ii) Some programs suddenly started late or were postponed because of the busyness of person in charge though it could happen in any company.
How you handled the problems
(i) As for Indonesian, I patiently memorized the words of local language learning material and my own reference book and actively engaged in daily conversations with a driver. As for English, I organized what I would say and questions and then looked in a dictionary prior to each program. (ii) When the person in charge was absent, I asked the junior staff to give me guidance or I went to another department and learned about other topics. Thus, I always tried to use my time effectively in order not to waste time.
Internship experience 1
Bontang LNG Plant at the time of visit
Floating LNG reception plant in15km off Jakarta coast at the time of visit
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I could acquire a “planned nature”, a “local language speaking ability”, and an “attitude of understanding the other side’s position”. Meanwhile, my “English conversation ability” did not improve that much.
Reasons
Planned nature: Because of a limited period of dispatch time, I could behave with an eye toward the things to do in a month and a week by counting backwards from the goal in three months’ time. Also I foresaw the possibility of a sudden schedule change and took measures. Local language speaking ability: I tried to willingly communicate in Indonesian both within and without office hours. Also I learned words by using study books. Attitude of understanding the other side’s position: I recognized that I was Japanese and absolute minority and had an “unusual” idea there. Thus, I always tried to understand Indonesian history and culture as well as the values of those who I met. English conversation ability: While I studied English during the term of dispatch, I didn’t have a sense of proficiency. I will continue further efforts.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) In this internship, I acquired the knowledge about the infrastructure facilities and market of Indonesian electricity and gas industry and understood the current business domains and future vision of the host organization. I perceive that such knowledge and understanding can become the basic knowledge to promote new business in Indonesia if these are actively shared in the company. In addition, the relationship I built with the staff of the host organization will be utilized as a productive channel for future information collection and business development.
5. Comments from the host organization •
•
•
The intern had a very strong curiosity and interest about PERTAMINA and Indonesian gas business. Such tendency was seen notably in the field of gas-related business development, new energy, and renewable energy. It was impressive that the intern attempted to have questions and answers and interviews through a good adjustment even though the personnel of the host organization were busy. It seemed that the intern liked to challenge new things such as Indonesian culture and cuisine. Especially as for meal, what was surprised was he ate Indonesian home cuisine or very spicy food even Indonesian couldn’t eat because too spicy. It is gratifying that the intern could make many friends through this internship in PERTAMINA and its affiliated companies for the new business in Indonesia. The relationship the intern built will contribute to the continuation and development of friendly relations between PERTAMINA and LNG JAPAN in the business of LNG and others.
Internship experience 2
インターンシップ 写真
Inaugural ceremony of PERTAMINA’s new President Director at the time of participation
Debrief session to the host organization
Completion Report (TA1013)
Internship outline
Country
Republic of Indonesia
City
Jakarta
Host organization
PT. MNC Pictures
Host organization outline (businesses)
Video Production Company affiliated with Private TV station
Internship duration
From September 16, 2014 to February 28, 2015
Affliation
EIKO Co., Ltd.
Department
Sales Department
Sex
Male
I engaged in some production projects at the Host Organization, the production company affiliated with RCTI, commercial television to learn video production and imaging technique practically in Indonesia. I was able to engage in “Satria Garuda BIMA-X”, the special content of RCTI, profoundly.
1. Goals and achievements Goals
1. 2. 3.
Realization of a trend of culture in Indonesia. Realization of future development of visual culture in Indonesia. Formation of practical human relationships 4. improvement of communication ability
Achievements
1.
I tried do understand by communication with Indonesian staffs and television. I think I was able to understand roughly. I realized that the host organization put effort into the sales of contents. I was able to build up networks with outsourcing agencies and free staffs including the host organization. I wanted to improve Indonesian more than the level I had accomplished.
2. 3. 4.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
When I took care of special guests from Japan who had appeared on television, many problems were brought to the fore. For example, the cultural difference between Japan and Indonesia, the different attitude to work, language barrier and time sense,etc. Problems that people pretended not to see and did not dare to touch so far came to the surface.
How you handled the problems
I explained the difference from Japan to the guest beforehand and asked to enjoy staying here although there were many stresses. As I had found the reliable person during the usual routine, it helped me so well. Reliable person is always reliable and others are not.
Internship experience 1
At the shooting site All staff and casts on air check
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I felt the ability to realize the cultural difference was most important. I thought we need the capacity that can think how we should go ahead after accepting the difference of religion, the difference of priority matters, and all other things such as the different culture area.
Reasons
The difference of priority matters was a severe problem. Although in Japan work is the highest priority, however, in Indonesia, the first is family, the second is a meal, the third is religion, after that, the forth or the fifth is work. Moreover, people don’t accustom to be scolded. The strict castigation is not always a good way to solve problems. On recognition and respect of priority matters of local people, and then we need proceed the process.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) It was a good experience for me to engage in the business of video production in Indonesia. As I was involved in troubles that were not imaged in Japan every day, I think I could react to problems calmly without surprise in the similar production spot in future in Japan. I think I could propose from the following points to promote the overseas development of the belonging company. 1 The local management as a technical production. Targeting the local video production, contents production and ordinary companies, etc., I could manage the high quality technical skill. 2 Co-production of new contents. Japanese production competence and its contents are highly acclaimed. In addition, as the host organization takes the export of contents to Japan into consideration, collaboration and market share are greatly possible.
5. Comments from the host organization The production advanced very smoothly owing to the intern’s participation. Under normaI circumstances I expected him to engage in other productions such as movies and CMs as well as “Satria Garuda BIMA-X”, however, he managed politely unexpected accidents and events such as the sudden illness of staffs and the care of special guests. Moreover, he gave us helpful technical advices about post production business.
Internship experience 2
Action show events
The scene of the producer meeting
Completion Report (TA1030)
顔写真
Country
Republic of Indonesia
Host organization
PT. Kramatraya Sejahtera
Host organization outline (businesses)
Manufacturing industry (the local company that works on manufacturing in various categories of industry including high efficiency water turbine, small-sized crusher/screen, parts of furniture, and the frames of conveyor belt)
Internship duration
From Oct. 8, 2014 to Feb. 28, 2015
Affiliation
Nakayama Iron Works, Ltd.
Department
Marketing Division Planning and Development Section
City
Cimahi
Sex
Male
Studied small hydroelectric generation and researched the market of small hydroelectric generation and crusher. Expanded connections in manufacturing industry. Studied SV (supervisor) through making a prototype and commercial practices in manufacturing industry. Had a business talk to users of the host organization.
Internship outline
1. Goals and achievements Goals
(1) To become a useful asset of business in Indonesia in the near future with conducting market research and learning the local commercial practices and business manner, through production of prototype and interaction with workers and business partner of the host organization (2) To gain the knowledge that is necessary for the local life, such as the local lifestyle and cost in transportation, food, and accommodation, through daily life in Indonesia.
Achievements
(1) Having grasped commercial practices and business style in Indonesia provided me valuable resources to expand to the Indonesian market in the future. Potential of the market has been identified through domestic business trips for conducting need survey and market research as well. (2) Five-month residence in Indonesia enabled me to adapt myself to food, clothing and shelter. Also, I got used to living that is following Islam, and made many local acquaintances.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Communication with the local people
How you handled the problems
I established very good relationship with workers of the host organization and people who got to know me by inviting them to dinner and doing sport with them. Although the level of my local language skills allowed only minimum communication in daily conversation, we mutually understood personality and thought.
Internship experience 1
インターンシップ 写真 A scene from visiting Ministry of Energy and Mineral Resources to interview
インターンシップ 写真
Dinner meeting with the workers of the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) flexibility in different culture (2) language skills (local language / English) (3) basic actions including PDCA cycle (4) knowledge about commercial practice < Not improved> (1) understanding of legal affairs that are required for developing business
Reasons
(1) Understanding of the local culture and value, which I did not have until I came to Indonesia, arose from my experiences of local life and local people’s value. (2) My language skills have been improved through communication with the staff members of the host organization (English) and the workers of the host organization (local language) (3) In order to achieve the result within the limited period of time, I tried to shorten the interval between planning and implementation and utilize the review of the implementation to the next. As a result, the ability of my basic actions has been improved unconsciously. (4) I understood commercial practice through business meetings with the host organization and local affiliated companies. (1) Since any local subsidiary had not been established actually during my internship period, I gained information from books and hearings from the persons in charge. However, I did not get full understanding about it.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) This internship enabled me to develop personal connections in the local manufacturing industry based on the host organization. I also researched the manufacturing skills of the host organization on the technical aspect. There were many things to prepare for overseas expansion including business at the actual area, cost for daily life, grasping the transportation routes of goods and the required licenses for them, and preliminary knowledge to secure local cooperating companies other than the host organization. I have finished preparing almost all of these during five-month internship that was short period of time. That accomplishment will give a big advantage to the future overseas expansion of the company I belong to. After this internship, I probably will be assigned to the project related to new overseas business, which will be especially in south-eastern Asia focusing on Indonesia. I am positive that I will make a progress in the project with the help of language skills, basic actions and personal connections, all of which I cultivated in this internship. Also, I will work on this project with keeping the long-term business relationship with the host organization from now on. Therefore, It is not an exaggeration to say that this internship is one of the biggest milestones in my life.
5. Comments from the host organization The intern helped us a lot in preparing an estimate and doing a business talk with Japanese company. Also, he adapted himself to the host organization, and proposed Japanese good practices and introduced those including digitizing data, browsing data, and standardizing for simplifying reference. He demonstrated high job performance including planning, proposing, executing, and doing general work and we gained the valuable experiences and knowledge through the collaboration with Japanese companies.
Internship experience 2
インターンシップ 写真
A meeting with the persons in charge of the host organization
A meeting about a prototype
Completion Report (TA2001)
Internship outline
• • •
Country
Republic of Indonesia
Jakarta
Host organization
PT. Somagede Indonesia
Host organization outline (businesses)
Ｉｎｄｏｎｅｓｉａｎ local trading company, distributor for cutting tools and adhesive material. Annual sales: approx. ¥ 3,000,000,000 (¥1＝ Rp100) Number of employee: approx. 100 70% of clients are Japanese automotive companies
Internship duration
December 2, 2014 – February 28, 2015
Affiliation
AQUASYSTEM Co., Ltd.
Department
Planning and Coordination Department
City
Sex
Male
Market research in Indonesia (needs, method of sales) Growing ties with the host organization as a business partner (learning how to communicate and understand their culture) Acknowledging the difference in values. Working on smooth communication which suits the Indonesian people.
1. Goals and achievements Goals
• • •
Achievements
• • •
Learning about three products to be able to explain. Learning about three operational methods adopted in the host organisation to apply when I go back to Japan. Planning five future sales program and making appointments with clients. I came to be able to make a brief description on three products. ’The company-wide backup to the sales department’, ‘Internal network (whatsApp)’, ‘Creating a good internal environment’ I made a client list, but couldn’t make many appointment (Only one appointment) (My Visa requires me to do internship activity outside the factory) .
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
• • •
There are many schedule changes on the day, so I needed to check the schedule each time (Reason: difference in value and the way of thinking) . Visa restrictions (Reason: lack of prior information on clients) Checked the plan now on frequently . Prepared thoroughly to be able to deal with anytime. Arranged meeting with clients outside the factory (ex. Hold a meeting at a restaurant) Reported on progress frequently.
Internship experience 1
At a meeting held every Monday
Explaining a product at a trade show
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved:
‘Indonesian listening skills’, ’Indonesian and English conversation skills’ ‘Understanding of Indonesian culture and custom’, ‘Ability of dealing with risks’ Not improved: ‘Activeness’, ’Communication skills’
Reasons
Because they normally spoke Indonesian, I got used to it. They understood my mixture of Indonesian and English. I was out of shape at the beginning of my internship but I dealt with it. The local staff have a high level of self-motivation.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • Discuss product development and pricing that are suitable for the Indonesian market (based on the opinion of clients). • Improve selling tools and internal network. • Organizing a seminar for distribution outlets and planning a team sales call. • Establish a system of hosting an internship at a company I belong to.
5. Comments from the host organization The majority of our clients are Japanese, so his opinion was very valuable. We hope he would improve his conversational skills to communicate better. We could learn about the structure of Japanese products to a great extent.
Internship experience 2
Checking inventory at a warehouse
Explaining a product at a business meeting
Completion Report (TA2005)
Internship outline
• • •
Country
Republic of Indonesia
Tangerang
Host organization
PT. Raja Top Food
Host organization outline (businesses)
A local food restaurant operating mainly in Indonesia. Manufacturing cooked and processed food and delivering for ES TELER77.
Internship duration
December 2, 2014 – February 28, 2015
Affiliation
KAJIWARA Inc.
Department
Engineering Department
City
Sex
Male
Examining food manufacturing condition and quality control system in Indonesia Participating in the host organization’s project of constructing a new food manufacturing factory, proposing new facilities, and building up a network of connection. Bogor: Visiting a chili plantation. • Jogjakarta: Visiting a plant.
1. Goals and achievements Goals
• • •
Achievements
• • •
Understanding the facilities at the local food factory, the food manufacturing operation, and the product management system of the finished food products. Improving my engineering skills in a local food manufacturing plant through participating in the host organization’s new factory project Understanding the characteristic of the Indonesian culture and customs. Through working on an actual food manufacturing process, I understood the Indonesian special quality management system , such as ISO, or Halal. I understood characteristic features of a project of a new food manufacturing factory, I got a foothold in proposing new facilities and building up a network of connection. Visiting different areas in Indonesia and experiencing things at first hand made me understand their culture and customs.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
The host organization placed my desk in a factory manager’s room. However, the problem was that I tended to be left alone when the manager was out, and I had little communication with other staff (just greetings).In a manufacturing area, people understood only Indonesian language.
How you handled the problems
I asked the chief manager to move my desk to a room where many staff work. I wore the same uniform as the other staff did or wore batik voluntarily to blend into a new environment. I tried to speak to the staff in Indonesian as much as possible to communicate with them better.
Internship experience 1
The process for chilli sauce production
Overnight team building training
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved:
‘Communication skills’, ’Ability to understand and adapt to different culture’ Not improved: ‘Listening comprehension (both English and Indonesian)
Reasons
The host organization is a local firm and nobody understood Japanese. Being in a situation where all conversation is in English or Indonesian for a long period gave me a good opportunity to experience Indonesian life and customs. My English is not great, so it was difficult to use technical terms in a foreign language. Pronunciation was also difficult for me, especially Indonesian special sounds made it harder to understand.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through the internship, I was able to experience Indonesian lifestyle, food culture, custom, and the tolerance of Indonesian people at first hand. The host organization taught food manufacturing operation openly, and gave me warm hospitality, especially about food culture and customs, which was an invaluable experience to me. If I combine this experience and knowledge which I gained through the internship and my engineering skills, I think I can contribute more to my company’s development and improvement of a food mechanical system. I would like to expand the sales not only in Japan but also abroad, especially Indonesia and other South-East Asian countries to contribute the food industry and food culture.
5. Comments from the host organization The internship program is a great opportunity to exchange knowledge and culture and we are amazed that the Japanese government is aiming at a further development through this program. The Intern made a good impression and gave us a lot of feedback about a food producing process at our company. We hope the internship experience would contribute effectively to his career development.
Internship experience 2
A bidding meeting of the host organization’s new factory
A visit to a factory in Jogjakarta
Completion Report Country
Republic of Indonesia
Bekasi
Host organization
PT. Dein Prima Generator
Host organization outline (businesses)
It produces and distribute industrial electrical machinery and apparatus with approx. 150 employees. It is a Japanese-affiliated company under Denyo Group but it has just one Japanese staff member.
Internship duration
December 7, 2014 to February 28, 2015
Affiliation
Ryuki Kogyo Co., Ltd.
Department
Production Department
City
(TA2009)
Internship outline
Sex
Male
Check realities including process management approaches at the Production Technology Department, and suggest improvements for technology and management upgrades in production processes through actual working. In addition, visit the outsourcing partners of the host organization and gather information on procurable machines and materials to establish a network with local companies.
1. Goals and achievements Goals
To identify problems with the current production approaches while exchanging opinions with the host organization staff through actual working on the production processes of the host organization with a cultural difference, to suggest improvements and understand the advantages of the host organization to make a presentation, and to visit the outsourcing partners of the host organization and gather information on procurable machines and materials to establish a network with local companies and Japanese-affiliated companies
Achievements
Since others than local people can hardly be found at the host organization and in the city Bekasi, I could be exposed to Indonesian culture both at work and in life. In addition, by visiting the outsourcing partners of the host organization and actual working on outsourcing reception and inspection, I could gather information on local companies or Japanese-affiliated companies and create a network with them. Meanwhile, I was unable to follow part of Indonesian talks and terms, so that I feel it is necessary to continue learning.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
At the host organization, communication is made in Indonesian only. As a result, at work, jargon is used rather than everyday Indonesian. In addition, at the start of site visits and actual working, the factory staff and workers of the host organization were not much friendly because of differences in production management, behavior and culture.
How you handled the problems
I translated and understood Indonesian terms with the help of a dictionary, through working with the staff of the factory or the Production Technology Department of the host organization, and by using drawings and products. In addition, in site visits and actual working, I tried to look and listen carefully to work while keeping it in mind to make communication and build relationships primarily.
Internship experience 1
Participation in the in-house seminar of the host organization
Production meeting at the Production Technology Department
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. Cooperativeness with local people and patience with different culture 2. Indonesian 3 Production management at a local factory
Reasons
Only with our country’s culture and custom, international activities are limited. Therefore, we have to understand other cultures and customs to build relationships. Although my Indonesian skill has been improved, I need to continuously learn the pronunciation and grammar. I have formed the foundation to utilize the knowledge on factory operation and production management at the factory of the host organization as well as communication with the host organization staff for the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) (What have been learned through the internship?) 1. How to accept and understand another culture and different behavior to work with local staff 2. How to rotate the 3Ms: man, machine and material on site 3. Information gathering on procurable machines and materials as well as networking on site (How can those which have been learned be utilized?) 1. To create a work environment with acceptance and understanding of local culture and behavior 2. To suggest production management to rotate the 3Ms on site 3. To ensure local suppliers of machines and materials to be utilized for product production at a local factory of my organization
5. Comments from the host organization We got the intern to stay in conditions close to local people during the period of about three months, though very short. Although this would have been a little hard internship, he could learn Indonesian culture, custom and ways of thinking earlier under environment only with Indonesian. He tried to make communication very actively in actual working at our company while working and sweating together with local staff. We are expecting him to utilize the knowledge gained from working at our company and the know-how in communication with local people for his future work.
Internship experience 2
Results discussion and decisionmaking meeting on Mondays
Actual working on product adjustment and assembly
Completion Report Country
Republic of Indonesia
Bekasi
Host organization
PT. Karunia Hosana
Host organization outline (businesses)
It produces quartz sand, resin-coated sand and silica flour. Bases: Surabaya (headquarters and factory) and Bekasi (factory) Employees: 160
Internship duration
December 2, 2014 to February 28, 2015
Affiliation
Tsuchiyoshi Industry
Department
Development Division
City
(TA2011)
Internship outline
Sex
Male
(1) Learning of products and production processes at the factory of the host organization (2) Preparation for setting up a laboratory (3) Market research on users (4) Research on the systems and points of trade with Indonesia (5) Practical experience in Indonesian business practices
1. Goals and achievements Goals
1. (1)-(5) of the “Internship Content (Outlines)” above 2. Learning of everyday Indonesian (looking ahead to the future business) 3. Growth to become a global worker
Achievements
1. (1) Achieved (2) The initial plan from setting up a laboratory up to making tests for users is unachieved. (Part of operating procedures have been prepared and quotations have been obtained. Cooperation will be continued.) (3) Market research on casting users is achieved by 50% (only at 3 visited companies). (4) Achieved (with a report made) (5) Achieved by 75% (satisfactory though partly difficult to judge) 2. Simple conversation could be made. 3. Achieved by 75% (satisfactory though partly difficult to judge)
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. Because I could not understand the language enough, I sometimes wasted time with no idea of what was going on. 2. The host organization employees did not always put my requests in practice.
How you handled the problems
Solution 1 to the 1 above: Listening to talks with concentration and confirming the contents later; Solution 2 to the 1 above: Giving up and focusing on my own work Solution 1 to the 2 above: Making request repeatedly; Solution 2 to the 2 above: Trying to do by myself and reporting my attempt to make request releatedly
Internship experience 1
Factory of the host organization
Primary treatment plant for raw sand
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Those which have been improved: Ability to give instructions, cross-cultural understanding and Indonesian skill Those which have not been improved: Management skill and ability to promote a project
Reasons
Ability to give instructions: Improved as a result of the need to ask for responses from others with language communication problems Cross-cultural understanding: Although I did not particularly study the culture, I could accept cultural differences. Management skill: I have learned management under a good boss, but I was not at liberty to practice management. Ability to promote a project: I did not get used to the absence of reaction to action, so that I got less done.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Our company already set up sales bases in Indonesia and have a policy to further expand our business in this country from now on. Therefore, I suppose that I would be able to help our company in future. Specifically, first I would like to utilize the relationships developed through further promoted exchanges with the host organization. I suppose that we could figure for a new business partnership or share user connections. Second, I would be able to support our company staff who will go to Indonesia more or less (introducing the culture, business practices, language, etc.). Personally, I would like to utilize the improved knowledge on trade with Indonesia for my work in near future.
5. Comments from the host organization The intern tried to make communication actively with our company staff. His punctuality and industriousness typical of workers at Japanese companies seem to have stimulated our company staff. In addition, the intern made some suggestions about quality control and safety management at our company. This intern reception was a good experience for our company. If there is a next time, we will accept.
Internship experience 2
Laboratory of the host organization
Test made by bringing a testing machine to a user
Lao People’s Democratic Republic
Completion Report (KB2042)
Internship outline
Country
Lao People’s Democratic Republic
Vientiane
Host organization
Lao National Chamber of Commerce and Industry (LNCCI)
Host organization outline (businesses)
It provides information on business activities in Laos, business matching, etc. as the central chamber of commerce and industry in Laos.
Internship duration
December 9, 2014 to February 28, 2015
Affiliation
Touyourozai Co., Ltd.
Department
Environment Material Department
City
Sex
Male
Confirmation of the situation of lumbering in Laos Understanding of the local business style Understanding of the role of chambers of commerce and industry
1. Goals and achievements Goals
To understand the situation of lumbering To understand the local culture and business style To create a network of personal contacts
Achievements
I could understand mostly about lumbering products which I had planned to know. Concretely speaking, the present lumbering products in Laos can be largely classified into three: 1) flooring wood, 2) exotically-designed furniture for Chinese users and 3) folk crafts. Some lumber is suitable for outdoor use but that at desirable level for Japanese users can hardly be found. I need more time to understand the culture and business style and to create a network of personal contacts.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
The schedules of the chamber of commerce and industry and companies are frequently changed.
How you handled the problems
Making plans taking into account the possibility of changes in schedules Making the second up to third plan as far as I can Reconfirming plans with persons in charge if circumstances allow
Internship experience 1
In a lumber company
Showroom of a Japaneseaffiliated lumber company
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Those which have been improved: Ability to negotiate and flexibility to react accordingly Some command of Lao
Reasons
Because negotiations are needed at different situations and it is required to present a new plan after negotiations, which have limitations though needed
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) During this internship, I had a mission of getting information on our company’s business in Laos though in the position of an intern. As a result, I got accustomed to the country of Laos and could get some necessary information for mycompany. I would like to utilize it for the future business. Specifically, the information that I got contains the types, property, use, prices, output and quality of lumber handled by lumber companies in Laos. Since certificates of origin for lumber made in Laos start to be required on a full scale in 2015, it is necessary to pay attention to how lumbering will change in this country. Through interviews with builders and building-products manufacturers, I found that greater demand for building materials is anticipated in Laos. Although this needs to be investigated further, we will take that into account in planning construction of a factory to manufacture building materials in Laos.
5. Comments from the host organization The intern was so active that joined a lot of business union meetings, business matching with local companies and workshops near Vientiane or in other provinces. In addition, through interviews with many local companies and business unions, he got information on factory construction and knowledge on business partners in Laos while exchanging views and experiences. We wish him success in his future business.
Internship experience 2
Seminar hosted by the host organization and WWF
Host organization office
Malaysia
Completion Report (KB 1095)
Country
Malaysia
Penang
Host organization
Invest-in-Penang Berhad
Host organization outline (businesses)
A non-profit entity of the Penang State Government with the primary purpose of promoting investments within Penang
Internship duration
From Sep. 3, 2014 to Feb. 27, 2015
Affiliation
Tokyo Financial Exchange Inc.
Department
Market Surveillance Department
City
Sex
Male
Worked on promoting investments within Penang from inside and outside the country through the operations including meeting with investors, holding of a business matching event, and distribution of newsletters
Internship outline
1. Goals and achievements Goals
To cultivate an international sensibility through the actual experiences of working in the emerging country that is developing remarkably. To learn its diversity of the society where multiple ethnicities and cultures coexist in order to utilize it for my future work. To brush up my language skills.
Achievements
The six-month dispatch allowed me to understand culture, religion, and the national character in Malaysia to some extent through not only internship but also daily life and trips. In spite of my poor skills in English, I tried to communicate in English with others proactively in my own way. My local language skill has been improved to be able to communicate using simple words.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Since most of the people speak English, I have not been in trouble very much except some misunderstandings due to language and communication aspects. In addition, I have accomplished my duties without any trouble because I could accept cultural difference immediately and had meetings frequently to compare and adjust perception with the host organization.
How you handled the problems
As I stated above, I tried to cooperate with the persons in charge in the host organization as much as possible.
Internship experience 1
インターンシップ 写真 Participated in an event that the host organization conducted
インターンシップ 写真 Distributed a handout including advertisement of information about Penang to the investors
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved (1) flexibility (2) English Not improved (1) the local language
Reasons
English, Malay, or Chinese was used in business. As a result, I mainly communicated in English, which has been improved enough to communicate smoothly as long as the conversation does not largely rely on the knowledge related to business. My skills in Malay have not been improved much though I studied it. Living in the multicultural environment gave me an ability to understand the differences in culture and the way of thinking.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) (About my work) I could have the experience of different working settings as I deepen my understanding and respecting diversity. I believe that this experience will be useful when I put myself into the global business setting in the future. Also It was very good for me to have gained the basic knowledge about Islamic finance. Since there is a big difference in business category between the company I belong to and the host organization, which is a government agency, and I was an intern, I mainly worked as an assistant. As a result, I am sorry that I have not contributed enough to the host organization. (About overseas expansion of the company I belong to) I think I will be able to contribute to its smooth expansion to Malaysia if the company I belong to has the opportunity.
5. Comments from the host organization The intern has excellent skills in English and devoted himself into his work. Also, he responded the work assigned to him flexibly, and did good job at both individual tasks and team tasks. We are very satisfied with hosting an intern. Our staff members has developed their understanding of Japanese society and culture. Especially, the quality in supporting service to Japanese investors has been largely improved. We appreciate METI, HIDA, and JETRO, which offered this program as well.
Internship experience 2
A lecture meeting about GST (tax) that will be enforced in April
A business matching session between a company in Penang and MNC
Completion Report Country
Malaysia
Selangor
Host organization
XSPEC Technology Sdn Bhd
Host organization outline (businesses)
A trading company with about 10 employees, deals in various goods including medical equipment, devices for security, tools for extracting oil or gas. Having two branches in Singapore and Indonesia, it sells and distributes the products in south-eastern Asia.
Internship duration
From Sep. 3, 2014 to Feb. 27, 2015
Affiliation
Miyagi University
Department
School of Project Design
City
(KB1043)
Internship outline
Sex
Male
Created the brochures of the products the company deals in and prepared user manuals of them, conducted marketing by e-mail, participated in business meeting, gave a presentation of the product, prepared and participated in an exhibition, conducted telemarketing.
1. Goals and achievements Goals
(1) To improve my problem-solving ability (2) To acquire knowledge about trade (3) To improve my language skills
Achievements
(1) Proactively considered various issues, took an action, and resolved them. Positiveness has been improved as well. (2) Although had little opportunity to get involved in trading business, deeply took part in product sales domestically. (3) Learned many languages other than English including Malay, Chinese, and Korean.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) For the first several weeks, I sometimes did not know what to do due to instructor’s absence. (2) Difference of religion and culture (3) I got nervous when I gave a presentation in front of others or responded to incoming calls.
How you handled the problems
(1) I voluntarily found my work by asking the staff members whether they had anything that I could help. Through this process, I tried to facilitate exchange with the staff members. (2) I consulted relevant references, and I mingled with the local people with consideration. (3) I have experienced the same situation several times and I tried to get used to it.
Internship experience 1
Working at the office
The host organization participated in an exhibition. A part of brochure I created.
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improved ]…English proficiency, understanding of religion and different culture, toughness [Not improved ]…the local language
Reasons
English was mainly used in conversation at workplace, and I lived in the environment where multiple religions surrounded me. As a result, my English proficiency, understanding of religion and different culture have been improved. Also giving a presentation in front of customers, repeating explanation of the products at an exhibition, and working late into the night made me tough mentally and physically. I avoided studying the local language, relying on the situation where almost all the local people spoke English.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • • •
Through the graphic design work including creating brochures, I realized again the difficulties of design, which is my major. Through the experiences in price setting of a product, sales strategy, and sales activities, I realized fascination of selling products and I felt that I wanted to participate in it more deeply. Meeting with the companies from all over the world gave me stimuli (knowledge, culture, opinion) that I‘ve never received in Japan. I hope I mingle various kinds of people and have new experiences further.
5. Comments from the host organization We are very satisfied with this internship. He was a good intern, and contributed a lot to our company. He provided a lot of information about Japan including Japanese culture and commercial practices to our staff members. In addition, he was dedicated to work, was independent, had good communication skills, and always conducted the project on schedule.
Internship experience 2
A photo at an exhibition I took when I was looking for new products to deal in
A photo when I participated in the training session about security products with customers
Completion Report (KB1059)
Internship outline
Country
Malaysia
Penang
Host organization
Robert Bosch (M) Sdn Bhd
Host organization outline (businesses)
Manufacture and sales of car multimedia and power tools
Internship duration
November 5, 2014 - January 30, 2015
Affiliation
Graduate School of Nagoya Institute of Technology
Department
Graduate School of Engineering
City
Sex
Male
RFID (Radio Frequency Identification) system introduction project for materials management of production line
1. Goals and achievements Goals
1. 2. 3.
To study a core competency in product quality maintenance through manufacturing processes To study a core competency in product quality maintenance through procurement processes To identify and study challenges in the management of production bases in a developing nation
Achievements
1.
Achieved through the participation in BPS (Bosch Production System) training and an interview with the trainer. Achieved by interviewing companies with production bases in Malaysia in terms of their procurement strategies, on Suppliers’ Day. Achieved by extracting issues with the materials management through the assigned project.
2. 3.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
The following 2 issues surfaced due to differences in the level of commitment among project participants. 1. Delay in the project schedule 2. Unclear specifications for a demo system determined by the IT personnel
How you handled the problems
The following approaches were taken to solve the issues. 1. Arrangement and definite execution of periodic meetings and clear allocations of tasks to each individuals 2. Conducting a system test, sharing the test results, and notifying the technical problems to the system supplier
Internship experience 1
Management of the project schedule
Validation tasks for the RFID demo system
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Abilities: Project management skills and performance capabilities to complete the actual tasks within a set time frame Knowledge: A capability management method of line workers and examples of local supplier development strategy
Reasons
Abilities: The above stated abilities improved as I was in charge of the project management and of task executions. Knowledge: The knowledge of a capability management method was obtained through interviews with the trainers for the line workers. The knowledge of local supplier development strategies was obtained through my participation in a seminar about Bosch’s supply chain strategies.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Due to heightened QCD (Quality, Delivery, Cost) demands from the customers and the expansion of customer scope, manufacturing companies are faced with the necessity to expand production bases and suppliers overseas, especially in developing nations. However, the following 2 bottlenecks exist for achieving QCD through the manufacturing and procurement processes in a developing nation. 1. Lack of knowhow regarding quality maintenance among local workers and engineers 2. Lack of knowhow among local suppliers in terms of qualities, due dates, and cost maintenance In this internship, I was able to propose, study and verify the validity of hypothetical countermeasures for the above mentioned 2 issues through my employment at the company, which has been producing a steady results as a production base in a developing nation. In my future employment, I would like to apply the experience I gained through this internship to develop services to support oversea expansions of manufacturing industry.
5. Comments from the host organization The intern was able to plan and execute the assigned project with the employees. In addition, he actively engaged in communications with the employees through his participation in team building outside of work. He also made extra effort to gain insights about production management through the voluntarily participation in the BPS training. From the above reasons, we can conclude that the intern possesses the ability to independently plan and complete tasks within the time limit as well as the personality to go the extra mile for teamwork and cooperation with others.
Internship experience 2
Material research tasks in a storage
Reporting the results of a production simulation
Completion Report (TA1006)
Internship outline
• • •
Country
Malaysia
Selangor
Host organization
Mandarin OPTO – MEDIC SDN BHD
Host organization outline (businesses)
Medical instruments wholesale company (especially ophthalmology-related equipment) with 35 employees and the head-office in Singapore
Internship duration
From October 1st to December 26th in 2014
Affiliation
Menicon Co., Ltd.
Department
Overseas Sales Division
City
Sex
Male
Market research for contact lens in Malaysia Business practice survey in Malaysia Building a relationship with the host organization
1. Goals and achievements Goals
• • •
Achievements
•
• •
To understand Malaysian contact lens market by accompanying the host organization’s sales person To build a relationship with the person in charge of the host organization To improve English proficiency I performed a market research by accompanying the host organization’s sales person on its sales activities and obtained valuable information by putting questions to customers in detail. I could build a relationship with the person in charge through the frequent conversations and meals together. I could improve my English proficiency by actively communicating with the people of the host organization and its customers.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
•
As the host organization handles the whole range of ophthalmic instruments, their focusing on the contact lens sale is weak though they are the customer of Menicon. I had to persuade them to have more aggressive sales activities.
How you handled the problems
•
I repeatedly explained the advantage of contact lens business to them. Although they currently have one person who handles contact lens, they agreed with my idea of adding one more person from April. Thus, more aggressive sales can be expected than ever.
Internship experience 1
Clerical work at the host organization
Lecture on prescription at a glasses shop
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• • •
Reasons
• • •
Although English language proficiency improved, I didn’t make progress in Malay that was Malaysian official language. I could figure out the business practices, contact lens market, politics, and climate in Malaysia. I understood the difference of national character between the Japanese and the Malaysian and became able to respond flexibly. I had few opportunities to use Malay because the communication with the host organization was made in English. I could obtain detailed local information through the conversation with the staff of the host organization. I tended to have stress accumulated because I expected the same response in Japan. Therefore, from the middle of term I tried to predict the response of Malaysian side and performed the program based on the prediction. Consequently, I became able to respond flexibly.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
• •
It is predicted that the opportunity to pursue the operation in Southeast Asia might increase. My understanding about the market and business practices in Malaysia may contribute to the smooth operation at the introduction of new product in the future. The building relationship with the host organization will contribute to the acquisition of local information and Menicon’s business in lock-step with them. Although things don’t go as planned abroad, I could make efforts to overcome it. This experience gave me a strong confidence in doing business abroad with flexibly in the future.
5. Comments from the host organization • • • •
The intern maintained close communication with Japan for us and exerted himself for more smooth operation. The intern actively collected information and well understood the information and situation in Malaysia. Although at first the intern looked a little confused in English, he gradually got familiar with English and could have smooth communication. We wish to maintain a strong relationship with Menicon as their partner.
Internship experience 2
Presentation of Menicon’s product at a University
External appearance of optical shop
Completion Report (TA1024)
Internship outline
• • •
Selangor and Kuala Lumpur
Country
Malaysia
City
Host organization
Malaysian Timber Industry Board ( MTIB )
Host organization outline (businesses)
Government agency that promotes and coordinates the whole timber industry in Malaysia and is under the jurisdiction of the Ministry of Plantation Industries and Commodities and promotes
Internship duration
From September 18th to December 19 th in 2014
Affiliation
Japan Testing Center for Construction Materials (JTCCM)
Department
Material Group of the Central Test Laboratory
Sex
Female
Study about Malaysian timber industry Participation in the course fostering young technical expert in furniture production Experiencing a variety of timber test, observing the timber industry, and participating in the development project of timber products
1. Goals and achievements Goals
(1) To understand the culture, custom, and work style of Malaysia (2) To acquire the basic knowledge of Malaysian timber industry (3) To build a continuous relationship including technical cooperation and people-to-people exchange between JTCCM and MTIB
Achievements
(1) As I always spent time in being closely exposed to the clothing, food and housing, language, and religion of Malaysia, I could experience and learn a lot of things. (2) As Malaysian timber industry has a wide range of fields, I couldn’t thoroughly acquire the basic knowledge. (3) I perceive that I could build a good relationship with the host organization because I willingly communicated and discussed with each staff and introduced JTCCM in the debrief session. However, I couldn’t come up with specific measures concerning technical cooperation. It is a task for the future.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) As the local people always communicate with each other in Malay, it was difficult to wait for an opportune moment when I should talk to them. (2) The explanation of testing, etc. had many technical terms, I had a hard time. (3) There were many talkative people. Sometimes I felt regret because I was interrupted while I was speaking.
How you handled the problems
(1) While I looked for a way, I could adapt myself to the place. Also I continued to be conscious of behaving actively. Thus, I could overcome the issues. (2) I memorized the technical terms in relation to the procedures of testing. Also I often talked about technical terms so as I could use the words. (3) I couldn’t change my Japanese-style attitude, that is, “listen to the other person and talk”. Therefore, I was aware of the short words that would explain what I was trying to say and the logical speaking that would make the people consent. This was very difficult, and I had some failures.
Internship experience 1
Furniture production of the course fostering young technical expert
Presentation on the furniture (lighting apparatus) produced
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) My English conversation ability didn’t improve as I expected. Instead, I did learn a little bit of Malay. (2) My presentation ability has improved. (3) I acquired the knowledge about Malaysian timber industry.
Reasons
(1) Most languages I heard there were Malay and there were many people who were poor in English. Therefore, I learned Malay as far as possible. (2) I had several opportunities to give a presentation. My presentation ability has improved in each case. (3) Through a series of trainings, I could learn about the Malaysian timber industry though it was not enough.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) (1) About the continuation of interaction with MTIB: MTIB is expanding their own testing and research facilities I am sure that JTCCM can cooperate with them in something through the continued information sharing. Some staff from MTIB visited JTCCM before. It is desirable to have such opportunity again and to continue the mutual interaction between the two organizations. (2) About the application to my duty: JTCCM takes requests for testing and has visitors from overseas. I would like to willingly respond to such requests and visitors in making use of this experience. In such occasion, I would like to establish confidential relationship with an eye on the difference I felt this time between different cultures. 5. Comments from the host organization Through the whole of internship, there was no problem. The intern has the high capability to consider, analyze, and clear problems. In conversations, she devised ways to tell her opinion and what she understood to others. She also has the autonomy, activeness, and innovativeness. She adjusted herself to the environment though different from Japan and harmonized well with MTIB staff.
Internship experience 2
Thickness measurement in the test of timber’s mechanical characteristics
Debrief session in MTIB head office
Completion Report (TA1027)
Internship outline
Country
Malaysia
Selangor
Host organization
Mitsubishi Electric Sales Malaysia Sdn. Bhd. (MESM)
Host organization outline (businesses)
Sales and after-sales service of the products of Mitsubishi Electric in Malaysia with 8 domestic sales offices and 82 employees
Internship duration
From October 1st to December 26th in 2014
Affiliation
KAMOGAWAKEIMEI ELECTRIC Co., Ltd.
Department
Mechanical and Electric System Department
City
Sex
Male
The intern is assigned to each department of the host organization and is trained on internal operations. The intern accompanies the host organization’s sales staff to the business meeting and learns the business manner in Malaysia. The intern understands the culture, lifestyle, and business practices in the Country.
1. Goals and achievements •
Goals
• •
Achievements
To study the business flow in Malaysia through the training on the operation of the host organization To acquire global communication ability through the training To understand the culture, lifestyle, and business practices of Malaysia
Through three months’ internship at every department (administration, accounting, sales, logistics, and service) of the host organization, I could find Malaysian business operation system specific to multiethnic country. In the business meeting, I could learn the communication in exploiting respective characteristics of Malayan, Chinese, and Indian. Through this training, I also could build personal connections that would lead to the future business.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Many of the customers of the host organization were Chinese. Accordingly, the business meeting and the product presentation meeting were usually conducted in Chinese. Also, at first it was difficult to communicate my intention due to my insufficient English proficiency. Thus, there were many cases where I became passive in everything.
How you handled the problems
In the business meeting with Chinese dealers, I asked to have a conversation partly in English as far as possible without posing a problem for business. I always carried a memo pad and dictionaries, and checked a dictionary on the scene for a word I didn’t know even it was a local language other than English. I asked the accompanying staff about inaudible conversation after I returned to the office. During the after-sales service training, there were frequent works starting over again when worked onsite. Therefore, I proposed the improvement of efficiency.
Internship experience 1
Operation training in the office
Training at the after-sales service department
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Things improved: Knowledge about the culture, lifestyle, and business practices in the Country as well as the communication ability necessary for overseas life Things not improved: Language proficiency
Reasons
Through the training period, I had tried to have exchanges with almost all employees of the host organization. I cloud be involved with the people of all races including Malayan, Chinese, and Indian. In order to deepen such relationship, I also tried to participate in local events and to willingly have cross-cultural exchanges. In their business, there was a scene where the role was determined by race. Not only English but also Malay and Chinese were used depending on the type of work. I realized that I had to acquire a wide range of language abilities for the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I found that the operation management and the working regulations of Malaysian companies were different from those of Japanese companies due to the difference of culture and custom. In taking advantage of the personal connection cultivated this time, I would like to enhance the perception of Malaysia and to make use of it in the company operation. Also in the logistics training, I could touch the export management which I seldom handled in the past domestic work. I would like to deepen my knowledge of export management after this. In Malaysia, my company already has opened an office and deployed the maintenance business concerning power receiving and power transformation. In taking advantage of the personal connection built in this internship with the host organization and other related organizations, I would like to contribute to my company’s business expansion including environmental solutions business such as air conditioning business. Also, I would like to spread this experience and attempt to increase global awareness within my company. I wish to become a source to send overseas information from now on.
5. Comments from the host organization In the beginning, the intern had difficulty with English and was worried about communication. However, the intern overcame the problem in relying on his inherent sociability. Accordingly, in the early stage, the intern opened up to the staff of workplace and often had interaction with them. In the training at each department, the intern well understood the operation of our company and often asked an instructor a question. Sometimes the intern put forward a suggestion based on the work experience in Japan. It was a stimulus to our staff and was very useful. The achievement of the intern for three months satisfied us very much. I felt he had a strong motivation for learning and an ability to immediately understand what he was taught. However, he needs to improve his English proficiency. I hope he continues his efforts to try to routinely use English too.
Internship experience 2
Business meeting with a dealer
Repairing an air conditioner
Completion Report (TA2014)
Internship outline
Country
Malaysia
Penang
Host organization
RK South Asia Sdn. Bhd.
Host organization outline (businesses)
It produces and distributes motorcycle and industrial chains as well as motorcycle parts.
Internship duration
December 23, 2014 to March 1, 2015
Affiliation
Osaka Steel Tube Co., Ltd.
Department
Production Technology Division, the Production Headquarters
City
Sex
Male
The Kaizen activities at the host organization after receiving explanations on the production processes and quality management of the host organization Visits to other companies in Penang
1. Goals and achievements Goals
To improve my poor ability to negotiate through the Kaizen activities To gain knowledge on the operation and management systems of an overseas factory To visit steel-related companies and learn steel demand in Malaysia.
Achieveme nts
I could improve my ability to negotiate through discussions for several times with the person in charge before the start of Kaizen activities. I have carried out one actual Kaizen activity but I would have been able to deepen the content if I had more time. I could feel the atmosphere of an overseas factory because I received explanations and observed work in the factory during and before the improvement activity. Although I could visit two companies, just one was steel-related.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I had a lot of trouble with many unfamiliar words because I was not good at English and the host organization produces quite different products from our company. I also had trouble selecting the subject of the Kaizen activity because the internship was too short, a little over two months, to carry out a time-consuming Kaizen activity.
How you handled the problems
When others did not understand me, I used illustrations to explain. When I still felt an unsatisfactory level of communication, I sent e-mails to fill in the gap. Since I needed time to make communication, I tried to have everyday conversations on a routine basis to establish good relationships. In selecting the subject, I consulted others beforehand as far as possible and started the activity with consent.
Internship experience 1
Full view of the host organization
Image of parts produced by the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
The ability to negotiate (consult others) about my plans seems to have been improved. Language skill (English) has not been improved as much as expected.
Reasons
Although the host organization and I shared my roadmap, the former did not understand as much as I thought, so I had to have many consultations and negotiations. However, this seems to have resulted in improvement in the ability to negotiate. Concerning English skills, I have not mastered grammatical English because I warmed to my subjects and spoke without consideration for the grammar while I talked with the host organization staff. (I have got courage to speak English.)
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I felt the two months very short having trouble with unfamiliar business contents and English. Every day was a new experience and stimulated me for growth. I realized that cross-cultural understanding and communication do not result from words alone. Particularly in Malaysia, several ethnic groups live together, so that I could feel various cultures. When I work in cooperation with a foreign company in future, I would be able to utilize this experience. In addition, it is significant for me both at home and abroad that I could supplement my poor ability to negotiate even if only slightly through this internship.
5. Comments from the host organization At first, the intern looked so nervous that we were anxious about him. However, he seemed to have got accustomed gradually and came to talk with our staff, when we felt at ease. The intern was so industrious that the training could be provided smoothly. This internship may have been too short to be completely satisfied with, but we are sure that we could offer a very good experience to him. In addition, it was stimulating to our company that an intern who have different values provided ideas.
Internship experience 2
インターンシップ 写真 Consultation at a rest stop
Piece measurement (Kaizen activity)
Republic of the Union of Myanmar
Completion Report Country
Republic of the Union of Myanmar
Host organization
Republic of the Union of Myanmar Federation of Chambers of Commerce and Industry (UMFCCI)
Host organization outline (businesses)
UMFCCI is a private business federation that affiliates about 30 thousands companies/organizations. It supports member companies through providing information, giving advice, and others. It conducts various activities including meetings, training sessions, and business matching in cooperation with the organizations inside or outside of the country.
Internship duration
From Sep. 3, 2014 to Feb. 27, 2015
Affiliation
Soka University
Department
Faculty of Economics
(KB1058)
Internship outline
City
Yangon
Sex
Male
(1) Supported business training sessions hosted or co-hosted by the department I was assigned to (Department of Human Resource Development) (2) Created the database of the past training sessions that the department conducted and the participants of the sessions (3) Supported the seminars hosted by HIDA and others.
1. Goals and achievements Goals
In order to get closer to my goal that I will contribute to the economic development of ASEAN members in the future, I made an effort to improve my following abilities. 1) An ability to voluntarily accept change and deal with it. 2) An ability to find out the issues inside the team I belong to or outside environment, and solve them Specifically, I will gather information to grasp differences from Japan in living and at business. After that, I will figure out the issues inside or outside the host organization and implement the measures to solve them.
Achievements
1) Through visiting local companies and factories as well as conducting hearings with Japanese affiliated companies, I cultivated understanding of differences from Japan/Japanese at business. On the other hand, I feel that understanding of language, local culture and customs is not satisfactory. 2) Through creating database of information that the department had, and planning and conducting a business seminar for member companies, I facilitated resolving the issues inside or outside the team .
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) Myanmar is under a special circumstance, and administrative procedures including visa procedure, which usually go smoothly in Japan, were very time consuming and I could not handle it as I expected. (2) I did not get any clear mission from the person in charge for a certain period of time.
How you handled the problems
(1) I pushed forward the procedures smoothly in keeping good relationship with local people by encouraging confirmation repeatedly while I conformed to a local way. (2) I voluntarily created my job by getting permission of what I wanted to do or what I can contribute to the host organization, through preparing a written proposal or talking with the person in charge.
Internship experience 1
At the desk of the office
Participated in the discussion with participants of training session
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) Improved : information-gathering ability, problem-solving ability = An ability to find out the issues or what is needed and resolve them (2) Not Improved:：language skills = Burmese = An ability to communicate with people who have different background
Reasons
(1) At first, I went around to seek various information from the local people and Japanese. With the information, I found out the issues inside and outside the host organization and approached the solution of the issues. (2) Although I realized that the local people were pleased when I had a talk with them in the local language, I gave priority to using English because I placed special emphasis on efficiency and more accurate communication.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) (1) Having learned relationship between Myanmar and Japan both in the official and the private sector, my goal that I will contribute to the economic development of ASEAN members has been more specified. Particularly, it is significant for me to have learned the field of economic development called “Human Resources Development for Industry", which was completely new to me. (2) Also, for the local companies, I planned and conducted a human resources development seminar in the area of sales management by using Microsoft Excel, which has never been held before in spite of a high need. Through these two efforts above, my abilities of an information gathering ability, a problem-solving ability, and an ability to act, have been cultivated. I want to utilize these abilities to my job hunting. (3) Through visiting or hearings with the local or Japanese affiliated companies, having acquired deeper understanding of local business environment and recognition of the issues on overseas business will be a good reference for me when I work abroad in the future.
5. Comments from the host organization • • • • • •
He understood the culture of Myanmar. He effectively supported the work of the department that he was assigned to. He has established good relationship with the staff members in the department. He participated in other programs in UMFCCI with the staff members. He conformed to the commercial practice of Myanmar, and followed the procedure. He created the database for the future efforts of human resource development by HIDA .
Internship experience 2
Reception of a seminar
Factory visit of the local company
Completion Report Country
Republic of the Union of Myanmar
Yangon
Host organization
Republic of the Union of Myanmar Federation of Chambers of Commerce and Industry (UMFCCI)
Host organization outline (businesses)
UMFCCI is the Federation of Chambers of Commerce and Industry that affiliates about 30 thousands member companies. On behalf of private companies in Myanmar, it implements policy proposals, international activities, and others.
Internship duration
From Sep. 3, 2014 to Feb. 27, 2015
Affiliation
MEIDENSHA CORPORATION
Department
Corporate Planning Department
City
(KB1132)
Internship outline
Sex
Female
implemented initiatives for reviewing plans to contribute to the development of Myanmar in the social infrastructure areas such as electric power and energy business, water treatment service, and railway business, in cooperation with the government agencies or private companies in Myanmar.
1. Goals and achievements Goals
• To research various matters including living environment, culture, commercial practices, laws and regulations, accounting system, focusing on business expansion of Japanese-affiliated companies • To develop network with government agencies and social infrastructure-related companies • To collect information about the local social infrastructure and finance (ODA, PPP, etc.) To grasp needs for them
Achievements
• Fostered understanding of the state of infrastructure, political strategy, and trends in foreign investment in Myanmar, through various exhibitions, seminars, meetings for reviewing law, and site visits. • Developed network for understanding of business practices and future business expansion, through visiting government agencies, local companies, and Japanese-affiliated companies. Also, figured out challenges and problems in developing business.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• Since I was unable to talk about my job with the host organization in advance, at first I was not assigned to any work nor given any research support. • In the preparation for an international conference, the person in charge did not understand the work contents due to the predecessor’s resignation. It was very difficult to manage it because changes including rescheduling and cancellations of participation had continuously occurred until just before the conference.
How you handled the problems
• I tried to find the job that I could do including assisting business in the departments other than the department I belonged to and attending meetings. Also I proactively participated in exhibitions and seminars to expand the network in my own way. • To understand the overall business volume and schedule, I made a list of operations, deadlines and the persons in charge. I confirmed repeatedly the progress situation to the persons in charge as well as the responsible persons verbally and by email.
Internship experience 1
A business talk with a local company
Visiting an exhibition related to infrastructure
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(Improved) A problem-solving ability in the multicultural environment (Not improved) Lack of language skills (Burmese, English)
Reasons
•
•
My ability to respond flexibly and risk management skills have been improved because anything did not proceed smoothly due to differences in the methods of business process, the way of thinking, sense of time, and problems of language skills. Thanks to these experiences above, to consider alternatives has become a daily habit of me. Since English was used in the workplace, my language skills in Burmese have not been improved. Neither the others nor I were native speakers of English, and we tended to communicate each other in simple words.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
In Myanmar, a huge demand of infrastructure, such as electric power, roads, railways, airports, ports, water treatment, and communications, is expected. However, system to accept foreign capital is in transitional period, and Japanese companies were facing various challenges including lack of human resources, an opaque legal system, political instability and soaring real estate. In spite of many issues, I want to get the latest information multilaterally by utilizing the personal connections I established through this internship, and gain a foothold toward business expansion. After returning home, I want to consider specific business strategy. Experience that I started from zero and acted on my own initiative without any experience of market research or sales gave me confidence to work abroad. I think this experience will definitely be useful in case of business expansion to other emerging countries in the future.
5. Comments from the host organization • • • •
The intern showed her willingness to understand Myanmar's culture and customs. She made an effort to foster understanding of business knowledge including politic, economy, and law. Through visiting companies and special economic zones, she acted for figuring out the actual situation in Myanmar. She proactively worked on her job, therefore, we think this internship was beneficial for both the intern and the UMFCCI.
Internship experience 2
Held a seminar (worked at the reception)
Visiting Dawei
Completion Report Country
Republic of the Union of Myanmar
Host organization
Republic of the Union of Myanmar Federation of Chambers of Commerce and Industry (UMFCCI)
Host organization outline (businesses)
The Chamber of Commerce and Industry which affiliates about 30,000 private companies. (Activities at the HRD Department that hosts or co-hosts training of its members)
Internship duration
December 1, 2014 to February 27, 2015
Affiliation
Osaka University
Department
School of Foreign Studies
(KB2015)
Internship outline
Yangon
City
Sex
Female
• Assistant job in training co-hosted by the Human Resource Development Department of the host organization and HIDA • Creation of information databases on training on which HIDA and UMFCCI have collaborated
1. Goals and achievements Goals
I would like to become a worker who can overcome the language barrier in Japan-Myanmar business and contribute to the development of both countries. I aim at understanding the realities in Myanmar and improving required abilities for a global worker while enhancing my command of the local language. (1) Understanding of the roles of the host organization and mine as well as the realities in Myanmar (2) Acquisition of aggressiveness and skills for solving problems (3) Training of the ability to gather information and creativity (⇒Assignment of planning a new business model) (4) Improvement in the command of the local language
Achievements
(1) and (2) above: I understood that training data management was a challenge facing the host organization and could create databases to solve the challenge. I also could suggest the future ways of managing and updating. (1) and (3) above: I could understand the realities in Myanmar that cannot be known from statistical information alone through visits to local companies and interviews with Japanese business persons. I really felt that further efforts are needed to improve my creativity. (4) above: I tried to talk with local staff by using Burmese and have come to be able to talk more smoothly than at first.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Training information documents required to carry out my work were not well managed and some of them were lost. This was attributed to: 1) lack of staff who have been working here for over three consecutive years, 2) neglect of handover of data in the past years, and 3) absence of any information management system.
How you handled the problems
While staff in charge and interns looked for data cooperatively, we sought information from HIDA, which cohosts training. We organized the gathered data and fed them into a computer. Then we used devices to visualize the past data by making graphs. To get the host organization to manage information continuously in the future, we presented the databases with guidelines on the way of updating, and suggested issue of e-mail newsletter to gather the latest information on persons with experience of participation in training.
Internship experience 1
Factory visit
Seminar assistance
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Those which have been improved: (1) understanding of business practices and characters in Myanmar (2) knowledge on Japanese companies running business in Myanmar, and (3) command of the local language Those which have not been improved: English skills
Reasons
Reason for improvement in (1) and (2) above: Because I tried to meet and listen to many people during the internship Reason for improvement in (3) above: Because I tried to use Burmese in communication with Burmese people Reason for no improvement: Because I tried to use the local language
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I applied for participation thinking “I want to engage in building a better relationship without gap between Japan and Myanmar in the future. I want to become a worker who can overcome the language barrier in JapanMyanmar business and contribute to the development of both countries.” I could do the following during this internship: (1) understanding my role to play and carrying out my work irrespective of culture and environment, (2) understanding and accepting how Burmese people work and live through real experience, and (3) hearing about business and work in Myanmar from a lot of local workers. What I learned from this experience is the importance of demonstrating (my) Japanese advantages while coming close to Burmese people working together for each other instead of being fixed on my idea or being a slave to convention. As my future career, I would like to engage in work to tie the two countries such as expansion of Japanese-affiliated companies into Myanmar and follow-up support. I will retain my openness aiming at understanding the position of both sides.
5. Comments from the host organization • • • •
The intern has a clear understanding of the Burmese culture. Her Burmese skills have been improved. She built good relationships with other Burmese staff. She knows how to work as a team, so that she supported our HRD Department in cooperation with other interns. • She followed the instructions of trainers well and continued activities actively. • She created a training database system to be utilized for our future training.
Internship experience 2
Factory tour
Seminar assistance
Completion Report (KB1120)
Internship outline
Country
Republic of the Union of Myanmar
Yangon
Host organization
Myanmar Industries Association (MIA)
Host organization outline (businesses)
As an association of industries in Myanmar, it arranges seminars and business matchings.
Internship duration
Oct. 6, 2014 - Feb. 25, 2015
Affiliation
SEIKITOKYU KOGYO CO., LTD.
Department
International Business Group
City
Sex
Male
Supported seminars conducted by companies of various countries and categories. Arranged business matchings.
1. Goals and achievements Goals
To establish personal connections as a partner, where SEIKITOKYU KOGYO reinforces economic cooperation with Myanmar and develops business relationship as the future vision. To collect information about local social infrastructure and finance.
Achievements
Studied laws and regulations regarding bids in Myanmar in the internship. Also, conducted needs survey about ODA projects. Established personal connections that is useful for business relationship through meetings with various local companies and Japanese affiliated companies, which were introduced by the host organization.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Since everything including communication among staff members and appointments takes time, I sometimes could not make an appointment as I expected, which is peculiar to Myanmar.
How you handled the problems
• • •
Since top-down communication had been permeated, after I explained something to my co-workers, I directly informed their supervisors of it. As I repeatedly informed them, it has been improved. Through communication with them I had them feel that a decision needed to be made immediately.
Internship experience 1
A seminar for Japanese affiliated companies
Supported Japanese affiliated seminar
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
In Japan, we are only expected to work on our area of expertise, whereas we need an ability to deal with wide-ranging work including legal affairs, office work, sales, and engineering by ourselves overseas. Although I am an engineer, I felt I needed to acquire knowledge and skills of other areas.
Reasons
Japanese affiliated construction companies take charge of management, and most of them subcontract work to the local companies in Myanmar. I felt that what is needed for management in Myanmar is to handle with various kinds of job, not only to have knowledge about field technique. Unlike a branch in Japan, we have to operate our business with a few Japanese in order to curb high labor costs of Japanese employees.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) In this internship, I developed various personal connection such as local companies, Japanese affiliated companies, and government officials of Myanmar. Besides personal connection, I could conduct the research about a demand for construction. The research revealed a demand for establishment of an asphalt plant as well as a demand for construction. I presented a direction for establishing a new branch in Myanmar in the next fiscal year to our company. Since our company have never experienced the overseas expansion before, I would like to work on the new business by utilizing the personal connections developed by this internship.
5. Comments from the host organization The intern was engaged in supporting seminars and worked as a contact person for Japanese affiliate companies. Also, he conducted the research to find out what is needed for economic development in Myanmar from a perspective of the construction industry. The company he belongs to has a plan to establish a branch in Myanmar. We keenly hope that the company will establish a branch and support the development of Myanmar. We would like to host this internship program after next year.
Internship experience 2
Visiting a road construction site
Visiting an asphalt plant
Completion Report Country
Republic of the Union of Myanmar
Host organization
Jewel Collection Manufacturing Co., Ltd. (United GP)
Host organization outline (businesses)
The host organization is involved with production and sales of jewelry. The actual internship was held at a client company, involved with the construction of buildings and condominiums.
Internship duration
September 3, 2014 - November 28, 2014
Affiliation
KASHIWABARA CORPORATION
Department
Global Project head office
(KB1140)
Internship outline
Yangon
City
Sex
Male
Participation in 68 RESIDENCE Project (condominium construction) that is currently in progress Market research and development of local partners in the construction industry in Myanmar Network building with the government and relevant companies with regards to the above mentioned project and infrastructure businesses
1. Goals and achievements Goals
Visiting the local offices of Japanese companies in Myanmar and gathering information Visiting construction sites and already established facilities, such as buildings, factories, bridges and ports, to gather information Confirming the status quo of materials and equipment distribution Building a wide range of networks, starting in infrastructure-related businesses (both public and private)
Achievements
I was able to interview not only Japanese companies but also local companies, with the help of the host organization. I was able to visit a variety of sites and facilities, including the Thilawa Special Economic Zone. I was able to confirm the distribution situations of paint manufacturers, scaffoldings, devices, etc. I was able to build a wide network of the Japanese and the locals and gained useful information for my company’s expansion into Myanmar.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Although a plan was created and started with the mutual agreement, we could not proceed according to the plans. Due to lack of awareness of punctuality, appointments were delayed several times. Visa extension process took a long time as my internship period overlapped with ASEAN summit in Myanmar.
How you handled the problems
I started tackling the tasks I can handle by myself in order to complete the plans, although others were busy with the current project in progress and could not allocate much time for my internship plans. I explained the Japanese mentality to gain understanding of others. As I imagined that the issue was out of hand even for the local institution, I consulted with HIDA and JETRO. They helped me to obtain the visa in time for my return.
Internship experience 1
In the office
Meeting
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improvement in my ability to think and act autonomously Improvement of the ability to understand each other and come up with the best strategy Increased knowledge about people in Myanmar, such as their practice, ideas, structures, speed, culture, customs and climate
Reasons
I felt the need to act on my own in the environment where things do not proceed if I were just waiting. Without understanding each other’s ideas, the actions will be one-sided and what’s best cannot be gauged. It ends up in the situation of just waiting for the next instruction. I felt the importance of understanding others’ background in order to communicate.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Being a member of a Myanmar organization allowed me to build a local network smoothly, whereas doing so alone would have taken a long time. In addition, I was able to have firsthand knowledge of the practice, ideas, cultures and customs of Myanmar people from my experience in working with the local employees. With this experience and field study, an establishment of a branch is now planned for mid-March, 2015. From now on, I will work on the preparation toward a branch establishment (including legal proceedings), with the information gathered during the internship, and start accumulating things that are necessary for taking projects in Myanmar.
5. Comments from the host organization The intern was introduced to local and foreign construction, consultation and supplier companies and participated in a meeting regarding 68 RESIDENCE Project. He also visited local painters, scaffolding operators and safety equipment companies by himself. Furthermore, he studied the way construction businesses work in Myanmar and gathered information by interviewing contractors and site workers. He introduced us a few big Japanese construction companies and operators for our project. This was very helpful for our project. I believe he has gained insights into the construction business in Myanmar and built a good relationship for the future. I personally appreciate his kind actions and cooperation.
Internship experience 2
A construction-related exhibition
A construction site
Completion Report (KB1099)
Internship outline
Country
Republic of the Union of Myanmar
Yangon
Host organization
KMD Computer Group of Company Ltd.
Host organization outline (businesses)
Wholesale and retail of IT-related devices and smartphone IT education
Internship duration
September 3 - November 28, 2014
Affiliation
DTS CORPORATION
Department
iCT Business Division
City
Sex
Male
KMD hopes to increase the business with Japanese companies. KMD left the sales to Japanese companies to me.
1. Goals and achievements Goals
Visiting Japanese companies and interviewing them how they see the situation of Myanmar. In doing so, considering the extent of the demand for IT and the products KMD can sell and then making a sale. Also through the process of sale, learning the business practices of Myanmar.
Achievements
I received a purchase order from at least one customer every month. I contributed the KMD by increasing the awareness of KMD to Japanese companies. I put the purchase procedures in writing and distributed it to Japanese companies. Now there is an ongoing business deal which is directly negotiated with the customer by KMD staff who succeeded me. I could leave the connection with Japanese companies for the future.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. They are handling the products without knowing IT well. 2. Their way to prepare the quotation is different from Japan.
How you handled the problems
1. Without interviewing customers what is really needed, they were offering what they thought was saleable at a higher price. I changed sales technique to provide the most basic functions after interviewing with cutting the price down to half. Thus, the sales to Japanese companies increased. 2. In Japan, when there are some products of the same level, a quotation is prepared in various combinations. However, in Myanmar, only the product that they strongly recommend is quoted. I asked them to prepare the combinations of desired products and to offer a price. Thus, the quotation became able to be presented to customers.
Internship experience 1
Working at the office
Meeting with a Japanese company that visited KMD
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. Speaking in English 2. Writing in English 3. Sales capability
Reasons
1. I used Japanese in many cases because my duty was to cultivate Japanese customers. I used e-mail for internal communication in order to accurately convey my intention without any omission. Therefore, I didn’t speak English so much. 2. My writing in English was improved thanks to e-mail communication instead of speaking. 3. I was not engaged in sales activities in Japan. Meanwhile, I could try them under the necessity of expanding network and making connections with Japanese companies.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I could obtain a variety of information to specifically promote a business development in Myanmar. Based on such information, I can draw up a project and propose it. Also I could obtain the network and information with which I can perform as an in-house inquiry contact about Myanmar. I would like to launch a business by creating a system that can respond to an inquiry from not only inside but also outside the company. 5. Comments from the host organization We could obtain Japanese style guidance and experience of how to carry out a trading and how to promote sales activities. In addition to that, we actually could acknowledge orders from Japanese companies. By following up these trades hereafter, we could obtain the chance to have continual business with Japanese companies. Also the materials presented by the intern contain the significant suggestions in making business with Japanese companies and should be helpful to the future trades.
Internship experience 2
Inspecting the products at a delivery destination
Describing the products at a factory visited
Completion Report Country
Republic of the Union of Myanmar
Host organization
Maple Trading Co., Ltd.
Host organization outline (businesses)
CAMP (Cut, Make, Pack) Processing of brought-in materials type sewing factory
Internship duration
From Oct. 6, 2014 to Feb. 27, 2015
Affiliation
Waseda University
Department
School of Political Science and Economics
(KB1074)
Internship outline
Yangon
City
Sex
Male
At the sewing factory, learnt basic production process, quality control, and production management method. Gave feedback such as comments and points to be improved Developed personal connection in various fields in Myanmar.
1. Goals and achievements Goals
I want to be an asset who are able to contribute to the development of developing countries including Myanmar through business in the future. In order to achieve this goal, (1) To cultivate a mindset, which is necessary for doing business in different cultures (2) To acquire and improve English and local language skills (3) To foster knowledge and understanding of business in developing countries By utilizing “human resource management” that I specialize in, I will give feedback regarding my opinion and points to be improved to the host organization. I will also learn production management, and cooperate with local human resources in the host organization.
Achievements
(1) I cultivated my “mettle" to approach people with different backgrounds (2) My local language skill has been improved to able to have a conversation that is minimally required in everyday life such as greeting, shopping, and taxi ride, but, not enough to be able to communicate specialized and complicated topics. English was primarily used in communication. Therefore, my English skills have been improved. (3) After work, I proactively made appointments with local representatives to talk about various businesses.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I proposed my ideas about method of inventory control at a warehouse and the implementation of 5S activity to supervisors. However due to their busy everyday routine, the situation has not at all improved. They did not understand my idea nor know the reason why they needed to change their method.
How you handled the problems
Under the slogan of “Improvement Week,” initiatives for improvement, including 5S activity and changes of layout in the warehouse, have been predominantly implemented for a week after the workshop.
Internship experience 1
At a market around the factory
Visit of an another local factory
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improved ] (1) Recognition of difficulties and challenges in conducting business in foreign countries (Myanmar) (2) Adaptability, adjustability (3) Independence, positiveness [Not improved ] (4) High-level communication competency of the local language
Reasons
(1) I made appointments with local representatives to listen to various talks (2) I needed to adapt myself to the local culture because I was living in the president's house without paying. (3) in the internship, I was always expected some output. (4) Many of the people around me spoke English.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I keenly recognized that not only English but also the local language were necessary to establish deep relationship with the local people. Based on this reflection, when working abroad in the future, I will try to acquire and improve the local language. I developed personal connections with those who was conversant with business, economy and politics in Myanmar and had contacts in these fields. I think my personal connections can be largely utilized when I am involved with the work related to Myanmar. I was living at the Myanmarese president’s house. In addition, many buyers has come to the country from foreign countries, and I had many opportunities to talk with them. As a result, I experienced diverse value. With valuing this cross-cultural understanding, I would like to work globally in the future.
5. Comments from the host organization The intern studied hard at the department he was assigned to, planned various improvement measures, and gave feedback for our workplace. He took the initiative in implementing some of the feedback. His thoughts and attitude inspired us.
Internship experience 2
Visiting a tea plantation
A scene from a workshop
Completion Report (KB1060)
Internship outline
Country
Republic of Union of Myanmar
Yangon
Host organization
Thinzar Kyaw Production Co,. Ltd.
Host organization outline (businesses)
Production and sales of beverage, mainly powder drink Transferred organization: Implementation of human resource development consultations and trainings for Myanmar’s companies and Japan-based companies in Myanmar.
Internship duration
September 3, 2014 to February 27, 2015
Affiliation
Japan Women‘s University
Department
Faculty of Human and Social Sciences
City
Sex
Female
Understanding the current situation of food factories and food market in Myanmar. Transferred organization: Market research, assistance for a project with Japanese companies, business visits, etc.
1. Goals and achievements Goals
With the aim of realizing more successful business in the future with emerging countries in Southeast Asian region, engage in the manufacturing industry in Myanmar and make efforts to understand the market conditions and the culture of Myanmar.
Achievements
In the host organization, I was able to raise my understanding of the production process of the powder drink and the mechanism of the factory. In the transferred organization, I was able to enhance my knowledge of a wide range of industries by conducting market research regarding food as my task, and visiting Myanmar’s companies and Japanese companies in business activities, etc. Since I lived in the industrial zone away from downtown, I was able to feel the community life more close to me and deepen my understanding of Myanmar’s culture. I believe that I almost achieved my objectives.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• In the host organization, there were few people who speak English, so that I had a difficulty in communication. • They were unwilling to understand a Japanese person (me) who has a different culture and were not interested in my opinions and claims. Eventually, they neglected me and did not give me any assignment in the workplace.
How you handled the problems
• I conducted my activities asking a guide of an employee who can translate from Burmese into English as much as possible. I learned Burmese and wore a Myanmar’s traditional costume “longyi,” and used a traditional makeup item “Tanaka,” in order to communicate with people by means other than language, aiming to build a good relationship with staff of the organization. • At the initial host organization, my activities were limited due to my age (they said I was too young) and I could not conduct enough activities required to an intern. Therefore, I looked for another organization that can accept me by myself and were transferred to the new host organization in the middle of the internship period.
Internship experience 1
Packing Section of the Factory
Accompanied to the business activities in a market
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improved points] Response capability to a different culture, patience, problem-solving skills, understanding of Myanmar culture, Burmese [No-improved points] English skills
Reasons
Under the circumstances that the language did not work enough as a means of communication, I was able to gain the skills and patience to solve the problems caused by the cultural differences, such as, what can I do to live and work together with Myanmar’s people, and how can I do to be accepted as a person of a different culture in foreign countries. In the market research, I gathered opinions directly from 200 Myanmar’s people to enhance my understanding of the market. Since there were few people who speak English fluently, my English skill could not improve so much.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Due to the lack of mutual understanding of each other, I often found and involved in troubles caused by the difference of culture in the company. The infrastructure environment in Southeast Asian region is completely different from that of Japan, and many kinds of races and religions are mixed in the region. Thus, in this region, Japanese common knowledge are not always accepted. In order to facilitate business with foreign companies, it is essential to secure personnel, who have flexible sense of values and general understanding of the culture of a target region. I will strive to increase knowledge to determine the true or false of the information by myself under the circumstance full of confusing information. I will visit Myanmar on a regular basis after I finished my internship, in order to continue information collection and expand my personnel network.
5. Comments from the host organization Although it was the first time for her to be involved in the human development consulting industry, and it was only for two months, she always worked positively and actively. She visited about 20 companies (clients) and experienced assistant job in training programs. She was taking initiatives in communication with clients and acting as a mediator between Burmese staff and Japanese instructors in Japan since she was an only Japanese in our office. She yet is a student but has a high potential to conduct business confidently with professionals and have worked as a ready fighting power. On the other hand, she had a difficulty in her market research activities, but she found a way to proceed by seeking cooperation of colleagues. Advantages of the intern: Communication ability, vitality, ability of taking actions, etc. Abilities that the intern need to enhance in the future: accumulation of experience (in negotiations and coordination)
Internship experience 2
A business travel to Taunggyi
MJBC Office
Completion Report Country
Republic of the Union of Myanmar
Host organization
Myanmar Koei International Ltd.
Host organization outline (businesses)
International engineering consultants with 24 employees Researching, planning, designing, construction control, and technical guidance in the projects of infrastructure development. Researching, planning, and technical guidance including environmental impact assessment in the environment-related field
Internship duration
Sep. 3, 2014 - Feb. 27, 2015
Affiliation
Osumi Co.,Ltd.
Department
Technology Headquarters
(TA1010)
Internship outline
• •
Yangon
City
Sex
Male
Research of natural environment and social environment: field research and preparation of reports Environmental analysis: gathering samples, selecting equipment to buy, preparing a manual of standard operating procedure
1. Goals and achievements
Goals
(1) To be engaged in the operation of environmental impact assessment (EIA) to master the operating procedure of EIA in developing countries. (2) To edit and organize English report in the environmental field (3) To give a presentation about water quality, soil survey, and analysis experience in front of people involved (4) To prepare a manual of standard operating procedure (SOP) in order to assist the human resources who are inexperienced in environmental research
Achievements
(1) Was involved in some of the research about EIA. Was engaged in the environmental and social research as well. (2) Engaged in editing the report of natural environment and social environment research, and preparing the report regarding chemical analysis. (3) Gave a presentation about my own business experience, and history and legal system regarding environmental issues in Japan in front of the local employees of the host organization. (4) Collected samples of water and soil for chemical analysis, and prepared SOP to operate measuring equipment.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Obtaining high-purity water Although we could obtain high-purity water by boiling tap water with pots or kettles, it took time and required effort to get the necessary amount of high purify water.
How you handled the problems
After several samples of water available in Myanmar were compared and examined, I adopted automobile battery fluid in terms of price, quality, and availability. The compared samples include; (1) purified water for drip infusion, (2) battery fluid, (3) mineral water for drinking, and (4) tap water. Purified water for drip infusion was the best in price and water quality, and the price and quality was getting lower according to the order indicated above. In Yangon, there were many vehicles and battery fluid was available in the city.
Internship experience 1
Colleting samples of soil
Research about chemical analysis
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: English, skills in writing a report Not improved : Burmese
Reasons
English: many of the staff members in the host organization speak Japanese since the organization is a Japanese-affiliated company. However, I tried to speak in English to them. Skills of writing a report: I paid an attention to the composition and expression of writing as well, which did not care about very much in Japan. Burmese: Since I did not use it on a daily basis, it has not been improved very much.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
Relationship with the host organization that has a great deal of business experience has been enhanced. I would like to move overseas expansion of our company forward with the continuous help of the host organization. Through living in Myanmar, which was short period of time though, I had experiences of changes and problem that were actually happening in Myanmar. This experience enables me to make a proposal with specific details that are wanted in Myanmar when our company propose a need survey under Ministry of Economy, Trade and Industry intended for small and medium enterprises. I had a good opportunity to examine the situation of chemical analysis. Chemical analysis is one of the main businesses our company is engaged in, and I got to know the situation of competitors in Myanmar. They resolve the problems they face with flexible ideas in spite of many constraints in materials. I got some clues for productivity improvement from them.
5. Comments from the host organization Since he mainly experienced analytical work which requires preciseness in the fixed criteria, techniques and procedures in Japan, he seemed to have big challenges, including grasping the overall picture of the business he was working on, understanding the position where his job was assigned, and responding to change of the situation, before he faced the issues such as English and working abroad. Especially, we think that he had valuable experiences in many ways such as understanding requirements from customers and business partners, grasping the circumstances and directions of the discussion, and preparing documents and giving an explanation that meet the requirements, because he seemed to be inexperienced of these work. His knowledge about analysis helped us a lot in consideration of research and analysis service of the host organization. He was also socialized with the local staff members. The following is the comment by the staff members worked with him： When he came to MKI for the first time, he introduced himself in Burmese, which made us get closer. He taught the survey methods of water quality and soil, which was very beneficial. He has grown up through experiencing difficulty in research of natural environment and social environment with the staff members of MIKI.
Internship experience 2
Gathering the existing materials at Mawlamyaing University
At the workplace of the host organization
Completion Report (TA1019)
Internship outline
• • •
Country
Republic of the Union of Myanmar
Yangon
Host organization
Shwe Yamone Manufacturing Company Ltd.
Host organization outline (businesses)
Processing and exporting frozen seafood, processing and selling seafood.
Internship duration
From Dec. 1, 2014 to Feb. 27, 2015
Affiliation
Kohyo Co., Ltd.
Department
3rd Business Department
City
Sex
Male
Researched the situation of Japanese food market in Myanmar Researched the potential of importing the products other than our existing products Improved English proficiency and communication skills
1. Goals and achievements •
Goals
• • •
Achievements
• • •
To research the local food market and distribution channels, and to do actual sales activities for delivering Japanese food. To try to increase the amount of imported existing products by maintaining relationships with the host organization. To grasp the level of processing in Myanmar and to research the potential of importing new products through visiting local production sites. To improve English proficiency and communication skills through living and working in Myanmar. Grasped the situation of Japanese food market through accompanying the domestic sales representatives of the host organization. In spite of having maintained relationship with the host organization, the amount of imported products has not been increased due to poor catch. My English proficiency and communication skills have been improved, which have not been achieved at the satisfactory level though.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
•
•
I often could not translate what I wanted to tell into English well or cloud not express the subtle nuance well. I was often puzzled about the differences in living environment and food culture. I communicated using a dictionary or gestures. When a dictionary or gestures did not work out, I explained by a drawing. To express the subtle nuance well has not been overcome yet, and I will continue to work on it I basically adjusted myself to the environment of Myanmar. For example, I tried to have local food as much as possible. I resolved the problems of living environment as far as I could.
Internship experience 1
Processing shrimps
A Japanese food restaurant
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
English conversation skills, Communication skills, Ability to express myself, Adaptability to different cultures at work Local language skills, Adaptability to different cultures in everyday life
Reasons
Basically, all communication at work was done in English, so I worked very hard to explain something and applied it to the similar situation. I understood the difference in perception and the way of thinking. The local language were seldom used. I often felt uncomfortable with sanitation. I tried to adjust myself to it, but some were too unsanitary to tolerate. Above all, I anew realized the greatness of Japanese technology and convenience. I will be able to utilize this experience in the future since this problem could be resolved by collecting information carefully in advance.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
As commonly to say, I , who had never experienced living abroad, did not understand the difference in perception and the way of thinking at all. I acquired abilities of explanation and persuasion by facing this kind of problems in this internship. I believe that this experience can be applied not only to Myanmar but also to other countries. I would like to utilize this experience when negotiating with other countries or actually going abroad for business. Through the internship, I got to know the level of processing seafood in Myanmar. This knowledge can be applied to or be compared with other countries’ business when I develop suppliers overseas in the future.
5. Comments from the host organization We think this internship program is beneficial for both countries and companies to share not only business but also culture and knowledge. I believe this program will lead to the future business. If his internship had lasted 6 months instead of 3 months, he would have been able to learn more and have more clear picture of the future plan.
Internship experience 2
New Year Party of the host organization
Wedding ceremony in Myanmar
Republic of the Philippines
Completion Report Country
Republic of the Philippines
Host organization
Board of Investments(BOI)
Host organization outline (businesses)
Governmental agency under Department of Trade and Industry that supports investors’ visits to Philippines and gives preferential treatment to investors in order to attract investment in Philippines
Internship duration
From Sep. 17, 2014 to Feb. 27, 2015
Affiliation
Nikkei Inc.
Department
Makeup Department, Editorial Bureau
(KB 1092)
Internship outline
Manila
City
Sex
Male
・Assisted Japanese investors ・Collected information about the local companies and Japanese - affiliated companies
1. Goals and achievements Goals
(1) To grasp the situation of Philippines including people, culture, economy, and politics (2) To establish personal connections and relationship of trust, which can be utilized in my future work as a journalist in charge of Philippines (3) To cultivate language skills, ability to take action, adaptability, and ability to negotiate, to be able to deal with overseas business activities.
Achievements
(1) Fostered my understanding about Philippines. I think I am able to contribute to the reinforcement of business cooperation between two countries through news reports. (2) Established personal connections with not merely members of BOI, but also people in many governmental agencies and local companies. (3) Developed my abilities to think by myself, act, and adapt myself to others after I overcome many challenges.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
At first, I could not get cooperation of people around me, and had difficulty in sharing information. As a result, perception gap and discrepancy sometimes happened when I assisted investors with my boss and colleagues.
How you handled the problems
(1) I carefully observed languages as well as the way to work of others, asked anything I did not know. (2) I always behaved cheerfully with smile. When we were talking about something important, we discussed until both of us were persuaded, I sometimes made a concession. (3) I identified the areas where I should ask others for help or where I should give a helping hand, and developed cooperation with others.
Internship experience 1
Participated in an event of the 47th anniversary of BOI
BOI held a sports event as well.
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) Language skills (2) Inventiveness (3) Ability to respond / Adaptability
Reasons
(1) At the office, I could not communicate anything without English. (2) I encountered many situations where Japanese ways of thinking did not work. (3) I was able to raise my productivity of work by understanding the ways of thinking and customs of the local people and adapting to them.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I learned how I had to cooperate with Filipinos and how I could get their help in the course of the work through understanding differences of culture, language, customs, and economy. I established personal connections with people in governmental agencies and local companies including BOI. Also, I gained many expectations from BOI about our company’s business. I actually felt the gap between the present situation of Philippines and media reports about the country in Japan. I think this experience will enable me to utilize to the future news media activities.
5. Comments from the host organization The intern was mainly involved in assisting business for Japanese investors including accompanying on meetings and field surveys, adjusting schedule, responding inquiries, and interpreting. He translated the materials for the presentation given by DTI Undersecretary when the members of the Japan Chamber of Commerce and Industry including NIPPON STEEL & SUMITOMO METAL CORPORATION, Honda Motor Co., Ltd., Mitsubishi Corporation, IHI Corporation, Marubeni Corporation, ITOCHU Corporation, and MITSUI & CO., LTD., visited to Philippines, which was one of the remarkable achievement in his internship. He also worked on translation of materials for the presentation given by DTI Undersecretary at the seminar held in Tokyo for attracting investment to Philippines. He cultivated an investor’s viewpoint as well as his understanding of the fields where the Philippines attracts investment, through various opportunities regarding investment including investment briefing with Japanese investors. The intern enthusiastically worked on every single work he was assigned to. His only weak point seemed that he had some difficulties in adjusting the difference of his position between as a journalist of Nikkei and as an intern of METI when he gave an explanation to investors. Other than that, he always showed his enthusiasms and initiatives, conducted proposals and negotiations, and had many experiences. We feel that he will be able to succeed as an important member at any team.
Internship experience 2
A scene from the office of BOI
A beer factory I visited with investors
Completion Report (KB1118)
Internship outline
Country
Republic of the Philippines
Manila
Host organization
Philippine Chamber of Commerce and Industry (PCCI)
Host organization outline (businesses)
Philippine Chamber of Commerce and Industry
Internship duration
From September 4, 2014 to February 26, 2015
Affiliation
INTEC Inc.
Department
Global Business Department
City
Sex
Female
Attended the Congress of the Philippines, economic forums, etc. and prepared reports. Visited the regional Chamber of Commerce and Industry. In addition, did off-site training (OST at the ICT section of a local fast food franchise business for two weeks, and then at a Japanese company which provides SNS support also for two weeks.
1. Goals and achievements (1)
Goals
(2) (3)
Achievements
Gain knowledge and experience of supporting work for a Japanese company entering the local market Investigate the trend of the local market and business situation Build human network with local businesses and government agencies
In terms of item 2 & 3 above, i.e. investigation of the local market trend and human network building, I achieved more than I expected. In particular, I visited Japanese as well as local companies (mainly IT companies) in two major market areas, Manila and Cebu, and understood their characteristics. In addition, fortunately I gained very useful experience for the future in OST at a Japanese IT company; there, I gained hands-on experience of local staff management while I was preparing an output with the local staffs under the leadership of a Japanese team leader.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) (2) (3)
How you handled the problems
(1) (2)
(3)
I had unoccupied hours as there was no particular thing to do at the host organization depending on the time of the year The decision on placement of on-the-job training was delayed Communication in English I used the time, on my own initiative, for research on IT market in the Philippines and company visit. Based on the experience of the first placement, the second time, instead of leaving the matter just to PCCI, I made personal efforts to find the placement as well; as a result, I was able to found a placement at a Japanese IT company as I wanted. I’ve got used to communicating in English gradually by trying as much as possible.
Internship experience 1
OST (the first time) at the ICT department of a local franchise business
OST (the second time): I prepared a proposal with Filipino workers at a Japanese IT company
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improved] Ability to take action, language skills, mental strength, communication capability (with the Japanese & the Filipino), and flexible way of thinking [Not improved] None (I suppose thinking in positive manner has improved; on the other hand, there may not have been much improvement in terms of depth of thinking)
Reasons
I was trained through a number of situations which I cannot imagine with the Japanese common sense; there, I had to cope with it, endure it, and tried to solve it in whatever way I was able to find. In terms of language skill, it was a bit hard for me initially because basically all the work was carried out in English; however, I gradually got used to it and now I feel that there has been considerable improvement in my English level in half year period. I also learned Tagalog a little bit as the people taught it to me.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) First of all, in terms of doing business in the Philippines in the future, it was very important that I established a connection with PCCI which is a contact point for local businesses. In addition, I gained experience which would be useful when I work in the Philippines in the future through activities at PCCI where I communicated with people at executive level in Filipino businesses and learned local business customs. In addition, with respect to the research on IT market which I conducted alongside with my internship activities, I visited approximately 20 companies & relevant organizations even though I had a few local contacts when I arrived there. I made an appointment on the Internet or through word-of-mouth with these companies and organizations. Although I have no sales experience, in terms of ability to take action, communication skills, and negotiation skills etc, I think I can take advantage of these experiences when I do business in a new market overseas etc. in the future. 5. Comments from the host organization She grew into a reliable team member during the six month period at Advocacy group. Being an enthusiastic and cooperative member of the team, she was very keen to learn new things. In addition, she demonstrated her software engineering skills in her work at Advocacy. She has completed given tasks by asking questions if there was a thing she did not understand. Further, through her six-month activities, she proactively tried to build a network of key persons in the Filipino economy, particularly in the IT industry, her specialty area. It can be said that the half year period she worked with us was very rewarding one for Advocacy as well.
Internship experience 2
インターンシップ 写真 Visit to Basco, Province of Batabes. Gave a presentation on use of ICT in the primary industry
インターンシップ 写真 Two interns showed their dancing skill at PCCI’s Christmas party
Completion Report (KB1148)
Internship outline
Country
The republic of the Philippines
City
Manila
Host organization
Philippine Chamber of Commerce and Industry (PCCI)
Host organization outline (businesses)
The government agency of Philippine attracts business matching, ambassadors from abroad, entrepreneurs and investors together with local chambers of commerce and industry and companies including small and medium businesses to develop the economy in Philippine.
Internship duration
From September 4, 2014 to February 24, 2015
Affiliation
SATO HOLDINGS CORPORATION
Department
Retail division
Sex
Female
Opening of meetings and evens to facilitate trades and investments for ambassadors and company presidents from abroad and government agencies from Asia nations or Europe in Philippine at the International division(5 members) in Philippine Chamber of Commerce and Industry(around 60 members).
1. Goals and achievements Goals
• • •
Acquire economic information and rules necessary to expand business here from this time. Research in the local expanding industry and market. Building of human networks to be a business partner in future.
Achievements
•
I acquired economic conditions and knowledge in Philippine by attending business seminars and events. I visited companies not only in Manila but also in Davao and Cebu located in main trade areas in Philippine. I made a network of 200 people or more by attending Japanese companies’ events.
• •
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• • •
How you handled the problems
• • •
I became ill due to the local environment such as cuisine and exhaust gases within a few weeks from arrival. Local people don’t speak their truth with cautions against my English talks. Transfer seemed to be sometimes dangerous even public transportation I used. I got the prescription at the hospital and after that I took care of diet and slept well. I tried to be able to grab people’s heart by giving friendly impressions with a use of local language (Tagalog). I didn’t wear any precious metals and tried to look like local people’s appearances and behaviors as much as possible.
Internship experience 1
With the chairman of Philippine Chamber of Commerce and Industry& others (at the Internship orientation)フ
With members of the group(at the discussion of I-MUST business seminar)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
・Competence - language skills such as English and Tagalog, communication ability to talk with people from different cultures and negotiation skills for local Japanese companies ・Knowledge - local economic conditions and public order, markets of the manufacturing industry and IT and knowledge of safety and health management to stay in foreign countries.
Reasons
・Ability - I was able to communicate with people smoothly by learning the words of local language used daily along with English used in business. ・Knowledge - I visited companies, attended events actively and interviewed presidents of local subsidiaries of Japanese companies and people of the Host Organization.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) The biggest outcome in this internship is a human relationships with people who I met in Philippine. I had many chances to talk with executive officers from lots of industries who I have no chance to meet in Japan on the spot. Many Japanese people take an important role in various fields overseas, however, the number of them is less than in Japan. Therefore, Japanese people made Japanese associations, the Japanese Chamber of Commerce and Industry as well as Kenjinkai and the Younger groups to introduce acquaintances each other. I introduced myself in these associations and that led me directly to have an appointment to visit a company later. While lots people visit ASEAN countries based on Philippine, I was able to learn throughout Southeast Asia. From now, I aim to build relationships with many companies as a business partner based on this human connections to contribute to the overseas business expansion as a member of the belonging company.
5. Comments from the host organization The head of the International department：She supported much at varied events. When the conference of ambassadors from various countries such as Thailand, Indonesia and Poland was held, she made necessary invitations, checked the attendance, answered calls, took the minutes and drew up a report. She has a high ability to communicate and took a role as an interpreter or a translator in the case that members of Kansai Economic federation or The Japanese Chamber of Commerce and Industry visited Philippine. We was able to learn about the difference between Japan an Philippine culture as well as support for staffs by her. The coordinator：She is so adaptable that she was able to interact with people from different cultures without problems. She is very easy to work with together. I think this experience became a good pushing for her to participate actively around the world in future.
Internship experience 2
Visit to TADECO (at a banana plantation at the time of the inspection to Davao)
Visit to Nakayama technology (at the building materials plant at the time of the inspection to Davao)
Completion Report (KB1063)
Internship outline
Country
Republic of the Philippines
Manila
Host organization
Export Marketing Bureau Department of Trade and Industry (EMB)
Host organization outline (businesses)
Intermediating between exporters and buyers. Going off to various locations and providing the explanation about the activities of EMB and the information regarding export to exporters.
Internship duration
From September 8th to December 8th, 2014
Affiliation
Keio University
Department
Faculty of Policy Management
City
Sex
Female
To find out new field of export from Philippines to Japan. To evaluate the products of Philippines and discover the issue of them. To accompany the staff of the host organization on their duty-trips and present the market trend of Japan to exporters.
1. Goals and achievements Goals
To know about the Philippines, find out products that can be newly exported to Japan, and make a suggestion. To survey the situation of developing country with which I will have frequent contact because I will work for the personnel department of a automobile company from next year (To learn the difficulty of cross-border business).
Achievements
I was the only Japanese person in the office. I spent many hours with local staff every day and adapted myself to life there. Thus, I could know the country and people of Philippines. I went to various places on the official trip and could glimpse the local lives besides Makati. As I had a deep involvement in the human relationship of the office, it was not all about fun. I frequently experienced the difficulty of business with people of different backgrounds.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• • •
How you handled the problems
• • •
There was not the custom of setting a schedule ahead of time. In some instances, suddenly I had to go on an official trip. Therefore, always I had to be flexible. There were errors in the necessary data, and the research was delayed. I had a human relationship problem, for example, I became the subject of rumors. Although I had prepared myself to move flexibly as far as possible, as I was not informed of the future schedule, I suffered stress. I made it a priority to relieve my stress. I repeatedly requested the renewed data. As Filipinos like rumors, I didn’t take them as truth.
Internship experience 1
Presentation in Baguio City
Attendance at the exhibition of exporters
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I felt that the things most needed were patience and flexibility.
Reasons
Even if I fail once, I have to approach it again many times. It is rare that things go as planned. It is not effective to explain the difference in ways of thinking. I need to adapt myself to them.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I learned that I couldn’t force others into our rule and mold by head and shoulders. I felt that it was important not to fit myself into a mold and to think flexibly. From April I will work for a company where people from many races work together. I believe I can understand and respect other people’s perspective and different customs.
5. Comments from the host organization • The intern was always active and could move to the next action without any instructions. • The intern was very quick at performing a task. • The intern kindly accepted the presentation at an official trip destination originally not included in the internship program. • The intern became very familiar to the people of the office.
Internship experience 2
Official trip to Cebu Island
Preparing for the Exporter’s Week
Completion Report (KB 1023)
Internship outline
Country
Republic of the Philippines
Manila
Host organization
Primermedia. Inc.
Host organization outline (businesses)
Publishing company of monthly free paper in Japanese
Internship duration
From September 19, 2014 to February 27, 2015
Affiliation
Kanda University of International Studies
Department
Foreign language Department
City
Sex
Female
Feature story (planning, making appointments, gathering information, writing articles, and layout), Uploading web contents, blog articles (gathering information, shooting, and writing ) Visiting customers with sales staff, shipping arrangement, etc.
1. Goals and achievements Goals
• Improve business English skills • Understand the difficulty of working with foreign people by working with people of different culture
Achievements
As the Host Organization had Japanese speaking environment, opportunity to use English while I was working was about 50%. However, I gained considerable knowledge in terms of communication in English in the Philippines, for example, by exchanging emails with clients and making appointments for interview. Through my work experience with the Filipino, I felt that the Japanese people “pay attention to details” about a lot of thins. However, I also felt that the bad point about the Japanese is that they pay so much attention to all sort of things and they spend too much time on meetings etc. Apart from these, I learned a lot of things through this work experience.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• Communication with Filipino staff
How you handled the problems
In terms of work environment, the ratio of the Japanese staff and the Filipino staff was about 2:3. However, there was no set rule such as “Let’s talk in English”; among the Japanese they talked in Japanese, among the Filipino they talked in Tagalog, and only when they communicate each other they talked in English. Therefore, I felt that there is a barrier. Nevertheless, I felt that I communicated well with them when I had an opportunity like Christmas party and dinner parties. As I don’t like people speak each other in a language which I don’t understand regardless of what they are talking about, I felt it is important to have a common language.
Internship experience 1
Airy (too airy) office
Going with a reporter; also had an experience of working as a model
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• English skills • It is important for the Japanese to have Plan B in preparation for unforeseen circumstances
Reasons
• My business English skills improved through actually communicating by E-mail and telephone with the people in and outside of the office. • Basically they don’t say that they cannot. As there was a deadline for the work, I felt that it is important for the Japanese staff to be prepared for the worst situation.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I felt that there is a great potential for the Philippines as a country. I also realized that there are plenty of job opportunities for the Japanese to be employed as a local staff; however, frankly speaking, I felt wages & fringe benefits etc. are not satisfactory for people like me who grew up in Japan. On the other hand, I felt there are more “things I can do” in the Philippines than working in Japan. Since what I most want is “to do something worth while”, working in the Philippines was very appealing to me. As countries in Asian region are growing rapidly, I felt that I would like to be involved in that growth in some way or another.
5. Comments from the host organization She was so calm and composed that it was difficult to believe that she is still a student and she also worked as a leader of interns. Although we were not sure if it is appropriate for us to let her work as a leader initially, after one and half months or so, she became able to convey her opinions in a definite manner; and, we had an impression that she was beginning to come into her own. Her communication skills were also good. It was really helpful that she did a lot of work for us.
Internship experience 2
In charge of at least two pages in each issue
Participated various opening events
Completion Report (KB1089)
Country
The Republic of Philippine
City
Manila
Host organization
Primermedia, Inc.
Host organization outline (businesses)
Cross media business such as Free paper, web portal site, mobile site, application, and facebook. Employees:14 (includes Japanese 3) Intern:7
Internship duration
From September 19, 2014 to February 25, 2015
Affiliation Department Internship outline
Sex
Female
Writing of feature articles, editing, layout design of monthly issued free magazine business, collecting of materials for Web blogs, article writings, research for Web contents, upload work. Business activities for Japanese and Philippine companies.
1. Goals and achievements Goals
• •
Achievements
•
•
I want to acquire the capability to negotiate using English positively through editing and business activities and aim to develop new plans and categories. I aim to tackle the contents production of Web site actively and make the completion of Web contents one of my outcomes. The planning, research, business and interview, writing of articles, the layout preparation of the main feature in the March issue in 2015 (10pages in all), and acquisition of the newly established client. The pages creation of sub feature (2-6pages in each issue) of the magazine and stock between the October issue in 2014 and the September issue in 2015. The preparation of the hand over report and the guideline of the pages creation of a magazine for interns. The completion of 10 living guide contents and the study abroad agent content in Web medium. The procurement of new 20 clients to enter into the agent contracts.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
• •
Problems such as behavior and labor conditions seen as “ the compensation for labor shortage and insufficient OJT and feedback concerning business. I made efforts to make people look the internship business from the view point of cultivation of human resources. I met CEO or person in charge of the Host Organization and each time I asked them explanations and feedback. I tried hard to tackle the given tasks with responsibility and gain people’s confidence.
Internship experience 1
Interview about the feature, an experience of treatment
Reception at the booth of gathering among different businesses
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons
Capability, skills, and knowledge
•
•
Reasons
• •
As for skills necessary to the Host Organization such as interview, building up the pages of the magazine, I improved drastically and accomplished the outcome equivalent to the level of regular employees. As for English skills, I’m not able to say that it was brushed up.
Since the rate of spoken Japanese in the office was very high, and clients and readers targeted at Japanese, I had to study by myself actively. I acquired the level of English sufficient to do bushiness by telephone.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed. •
•
Since interview and writing articles were main business practices, it was a good experience as a job-hop to the publishing industry. I think it will be a good job experience if you tackle with a recognition that the intern is only to offer the work force. As everyday was concluded with multitask business, it has some difficult aspects for career development. The Host Organization rejected to introduce me to other companies for the buildup of human relationships leading to future career advance because it caused the loss of information. Therefore, it was very hard for me to build networks with business persons.
5. Comments from the host organization •
At first we thought that the intern was not able to work as an immediately effective worker, it was be sufficient for her to do routine work and decided to receive her. In fact, each intern worked with multitask business actively and accomplished the outcome beyond our expectations. As a result of it, pages of a magazine and Web contents got very fulfilled and the atmosphere in the company became cheerful.
Internship experience 2
The office in the afternoon
The state of the editorial meeting
Completion Report (KB1153)
Internship outline
• • •
Country
Public of the Philippines
City
Manila
Host organization
Primermedia. Inc.
Host organization outline (businesses)
The unique publishing company that issues the monthly free paper in Japanese in Philippine. It publishes 12,000 and more copies per month in the center of Manila and also develops cross media utilizing web and facebook.
Internship duration
From November 10 in 2014 to February 27 in 2015
Affiliation
NTN Corporation
Department
Public relations and investor relations devision
Sex
Male
Creation of page space published by the Host Organization (data collection, shooting, writing of articles, collecting of materials, and design order). Proposal of advertisement to clients Update of information of web contents
1. Goals and achievements Goals
To experience the difference by a country or a company to enforce the global activities of public relations at the belonging company. In addition, to collect information and build personal relationships necessary to the belonging company’s expansion into Philippine by the local market research and hearing through expanding companies. As for me, to acquire business skills necessary to be able to be active overseas.
Achievements
Thanks to the Host Organization’s kindness, I was able to experience various businesses. So far, I was only interviewed as a member of public relations. However, with an experience as a reporter through the business at the Host Organization, I was able to understand attention points and difficulties as a reporter. Moreover, I learned Philippine’s problems (infrastructure and government), unique culture and custom by visiting Japanese firms expanding here and interviews.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
•
•
Notation of information in paper face and website has no sense of unity and includes many writing errors [quality problem]. Although I took over a series of work due to the editor’s retirement, they had no manuals because they did almost all of work with a sense and experience [information formed as a black box]. As I was responsible for the proofreading, information transmitted by the Host Organization had a sense of unity. I formulated notation rules and shared them in the company to prevent deterioration of the quality. Visualization of business formed as a black box. On taking over a series of work, I formulated the manual and arranged the environment for freshmen to understand easily.
Internship experience 1
Interview at the airline company
Interview on the red carpet
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) improved skills…management, proofreading, proposal, cross-cultural understanding (2) not improved skills…English proficiency, local language
Reasons
(1) As there were many young employees, I improved management ability by controlling their amount of work and taking charge of state control with respect to the designated targets. I was appointed the proofreading leader of booklets issued by the Host Organization and I put my comments in red, therefore I feel my proofreading ability has also improved. (2) There was segregation of business between Japanese and Philipino and communication was not frequent. Due to the use of English in communication, the local languages improved only a little.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) As I charged in interview and article writings form the different view, not from the view of usual business, I was able to realize “what information reporters seek and what makes them happy”. So far I have worked as only a sender of information, my view has broadened by realizing the stance of the receiving side. Therefore, I want to make use of the acquired knowledge in future publicity activities. Since the above mentioned skills have also improved by performing various business different from the belonging company, I want to tackle my business more actively making use of these skills. In addition, I explored the potentialities of the manufacturing to develop overseas through visiting to Japanese firms and interviews. As the belonging company has no experience to develop in Philippine, I am going to prepare for establishment of new sales offices or production bases making use of the acquired information and human relationships built in the intern period. 5. Comments from the host organization The intern contributed much to promote business of the Host Organization demonstrating abilities of his original such as proof reading and the knowledge of interview. I wanted him to work a little longer, because he took a great role as a cog in the wheel beyond the frame of the internship. In addition, he showed the capability of Japanese employee by the attitude to work actively for the improvement of work efficiency making the handover report. I didn’t expect the intern business so much, however, I am very grateful to get the intern this time. I expect them to take an active role in future and also want to join to nourish useful human resources from now on.
Internship experience 2
Shooting of pictures for a blog
Issued magazines that the intern involved
Completion Report Country
Republic of the Philippines
Host organization
Gammad Law Office
Host organization outline (businesses)
Law office (One Filipino lawyer, one Japanese consultant, and three paralegal staff)
Internship duration
From December 9, 2014 to February 27, 2015
(KB1068)
Manila
City
Affiliation Department Internship outline
Sex
Female
Learn the Filipino legal system and practices of business-related legal work in Manila at a law office of which the main customers are Japanese businesses. Study the Philippine economy, society and culture and build a human network.
1. Goals and achievements Goals
1. Study the current status of expansion of Japanese companies in the Philippines and the needs for legal services of them. 2. Learn routine practices of local law office. 3. Gain a better understanding of the Filipino legal system. 4. Network building. 5. Have a deeper understanding of the Philippine economy, society and culture.
Achievements
With respect to item 1, 4, and 5, I gained a lots of knowledge and achieved a good result through visit to Japanese companies, exchange with the Filipino people, visit to NGO activity sites, etc. In relation to item 2, I gained a better understanding of the undertakings of the Host Organization, for example, provision of support for the Japanese companies in relation to their expansion into the local market and procedures concerning establishment of a company. As for item 3, I had opportunities to observe the court proceedings and attend a seminar during my internship.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Challenges concerning language skill; in particular, I felt that my English skills are not good enough to draft a legal document such as articles of agreement or promissory letter in English. Even though I was able to converse in English, take a minutes, etc. I found it difficult to prepare a document which requires technical terms and specific writing style such as articles of agreement.
How you handled the problems
While referring to the books I brought from Japan, I received instructions from a lawyer, studied articles of agreement and articles of incorporation in English and learned the terms and examples. However, as I could not learn all these things in a three month period of internship, I felt that I should continue to study in the future.
Internship experience 1
My workplace I did my drafting of contract documents, research work, etc. here
Participated in the Christmas party at the Host Organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• Ability to understand different cultures has improved. • Ability to work in English has improved to a certain extent.
Reasons
• Ability to understand different cultures: I was able to experience difficulty and enjoyment of working with people of multiple nationalities through living there and visiting local companies; for example, local business opportunities, problems in doing business there (such as insufficient infrastructure and power shortage), local business practice, working environment, corporate culture (for example, Christmas party), difference in religion, and difference in values in relation to one’s life. • English skills: My ability to carry out legal work in English has improved to a certain extent by being in English speaking environment day after day.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • Knowledge of the legal system and experience of practical work in the Philippines: I was able to gain knowledge which I can use (corporate law, family law, etc) when I engage in a case related to the Philippines as a lawyer in Japan. • The fact that I was able to broaden my knowledge there: I had opportunities to meet up with many Japanese people, starting from the staff of the Host Organization, who are proactively involved in the local society. It was useful for me to observe the way they live there in broadening my carrier across the border in the future. In addition, I visited many facilities in the Philippines (companies, UN organizations, NGO sites, etc). It was a useful experience for me to find the area in which I am interested as a lawyer.
5. Comments from the host organization She always wanted to know more and improve more; and the way she engaged in everything in a proactive manner was very impressive. With respect to the content of the internship, she participated in a meeting with our customers, assisted with preparation of legal research documents, organized and filed the reference materials, and so on; and, she was very enthusiastic in doing all the work while always trying to improve her knowledge by asking questions about things she didn’t know or investigating by herself. In addition, she tried to communicate with Filipino staff in a proactive manner, learn not only English but Tagalog as well, and understand the Filipino culture. Inspired by the way she engaged in her internship, our office staff started to work more enthusiastically than before and have become more interested in Japanese culture, resulting in wonderful synergistic effects. All the staff were really grateful for what she has done as an intern.
Internship experience 2
A special snapshot with the judge and the lawyers after observing High Court proceedings
Participated in an event at the Host Organization. They gave me a bunch of flowers as a Valentine gift.
Completion Report Country
Republic of the Philippines
Host organization
Nomura Research Institute Asia Pacific Pte. Ltd. Manila Branch
Host organization outline (businesses)
The branch of Nomura Research Institute of Japanese - affiliated think tank in Manila, which has 2 Japanese employees including a branch manager, and 10 Filipino employees.
Internship duration
From Dec. 16, 2014 to Feb. 27, 2015
Affiliation
Hitotsubashi University
Department
Faculty of Economics
(KB1061)
Internship outline
• •
Manila
City
Sex
Male
Researched industries, assisted project operation Made appointments, went together on interview, recorded minutes, and wrote reports
1. Goals and achievements Goals
• • • •
Achievements
• • •
To cultivate understanding about infrastructure business To develop knowledge about the market of Philippines especially in the industries related to living To acquire business skills including research, communication, logical thinking, and document preparation To gain insight which leads to the future business Fostered knowledge of consumer industry and infrastructure industry through industry research Improved skills related to business Gained insight that leads directly to the future job. Discovered a business opportunity although it is still vague.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• • •
The instructions were sometimes unclear. Lack of knowledge about industry research. I sometimes could not understand English of interviewees.
How you handled the problems
• •
Repeatedly listened to until it became clear. Obtained related materials and worked on putting them into my head. Asked my co-workers about what I did not understand Recorded interviews by a mobile phone. Asked my co-workers about them if I did not still understand after repeatedly listening to them.
•
Internship experience 1
Participated in catching farm-raised fish at the first project
Market research at Dagupan
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• • • •
English proficiency has been improved to some extent. Adaptability to different culture has been improved. Gained a lot of knowledge about Philippine economy and the specific industry My reserved personality has not been changed a lot.
Reasons
•
I adapted myself to a Filipino accent as I communicated in English with Filipinos. In addition, I took trial lessons of a language school if I had time. Although my first south eastern Asia gave me a big shock at first, I accommodated to the new environment. I had several occasions when I should have been more aggressive, through reading materials, conducting hearings, and preparing reports.
• •
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
• •
Knowledge about the economy of Philippines and adaptability to south eastern Asia, which are acquired from this internship, must be helpful for me at the general trading company that I will work for from this spring. I grasped the issues Philippines faces and the future economy of Philippines, although it was still vague. If I have a chance to reside in Philippines, this would be a big advantage. If I have a chance, I will bring starting my own business into view.
5. Comments from the host organization • • • •
The intern positively worked on his job. Hosting intern was stimulating for us since the staff members in our office have been fixed. We assume that his co-workers, who are not usually in the position to supervise, especially learned from the instruction to the intern. This is our first time for an host organization. We are considering to host intern for next fiscal year and after.
Internship experience 2
Visiting other company
W orking at the office
Completion Report (KB2018)
Internship outline
Country
Republic of the Philippines
Manila
Host organization
Punongbayan & Araullo (a member firm within Grant Thornton Int'l)
Host organization outline (businesses)
The fourth largest accounting firm in the Philippines, and a member firm of Grant Thornton International. The firm has in-house groups specialized in Japanese business, and has more than 100 Japanese client companies. The number of employees is approximately 600.
Internship duration
From December 5, 2014 to February 27, 2015
Affiliation
Waseda University
Department
School of Political Science and Economics
City
Sex
Male
Financial statement analysis, participation in audit fieldworks, and preparation of marketing documents/materials
1. Goals and achievements Goals
1. Understand the commercial practice, market characteristics, economic situation in the Philippines, and activities/challenges of Japanese companies 2. Understand the required business skills for working abroad and my current skills, and clarify my challenges for the future 3. Achieve certain results as an employee in the business at the host organization
Achievements
1. I achieved fairly satisfactory results. I understand the structural problems of the Philippines through the business activities at the host organization which has Japanese client companies and local companies visits. 2. Achieved. I had a clear understanding of my challenges for the future through communication with many working people of Japan and the Philippines in the actual work settings. 3. Not achieved. I was not able to commit myself deeply to the accounting business at the host organization since it required highly specialized knowledge.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I was not able to obtain practical work experience, since I did not have a background in accounting and the host organization was too busy.
How you handled the problems
I was in charge of rather non-practical works, and tried to handle them efficiently to get more tasks. I consulted with the person in charge what I wanted to do. However, I felt my limitations in accounting jobs as they required specialized knowledge, and the host organization was too busy in the accounting period at the end of fiscal year.
Internship experience 1
External view of the office building
With the employees at the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Ability to organize ideas, business sense, curiosity, and ability to rely on other people Not improved: Positive attitude
Reasons
I thought about things that I had never considered before because I had many opportunities to be asked my opinions during the internship period. In addition, I have become habituated to think how should I make use of information gathered during my market research in the Philippines. I improved my ability to think, but I could not acquire sufficient communication skills in business practice. This is probably because I could not have an experience in practical works requiring communication with other people.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) The most significant result from this project is that I understood what the work is for, and how I want to work. It is a significant asset for me to work for a company as a student, and have opportunities to hear from Japanese people working abroad. My potential career opportunity grew significantly as I had opportunities to communicate with people working abroad with various backgrounds, careers, and intentions. My initially vague intention to work abroad became more specific. I became painfully aware of my immaturity. Now I have a clear vision of abilities and knowledge that I need to acquire for the future as I am aware of my current position. My experience in this project will be very useful for my job search that will start after returning to Japan.
5. Comments from the host organization We are glad to be in part of his internship in the Philippines. He was a great member of our team. He was cheerful and always showed his uniqueness. He was bold and diligent to visit many different places trying to understand our culture. His skills in speaking English and using Excel had greatly improved toward the end of the internship period. He shared a great deal of wonderful time with us. We hope his great success in the future. We are looking forward to see him again.
Internship experience 2
Visit to a banana farm in Davao
Interview at the Chamber of Commerce of Davao
Completion Report (KB2022)
Internship outline
• •
Country
Republic of the Philippines
Manila
Host organization
Punongbayan & Araullo (a member firm within Grant Thornton Int'l)
Host organization outline (businesses)
The fourth largest accounting firm in the Philippines engaged in a wide variety of business activities including accounting audit, tax accounting, company start-up, outsourcing, and various advisory services. The number of local employees is 600.
Internship duration
From December 5, 2014 to February 16, 2015
Affiliation
Keio University
Department
Department of Political Science, Faculty of Law
City
Sex
Male
Performed reviews and financial analyses on the financial statements of 10 Japanese companies. Attended on inventory count jobs, and assisted on-site audit jobs at factories of manufacturing companies.
1. Goals and achievements Goals
(1) Actively communicate with more than 100 Philippine and Japanese business people inside and outside the company on occasions of in-house events and fieldworks to learn and absorb various ideologies and ideas. (2) Improve my skills in English and Tagalog languages to a level that I can use them as communication tools. (3) Get rid of my passive attitude as a student, and always try to think, communicate, and act for myself as a business person on every occasion.
Achievements
(1) Actively participated in 90% of in-house events. In addition, I had chances to communicate with more than 100 business people as I originally planned through inventory count jobs, training sessions in the Philippines by JETRO, and my visits to resident workers. (2) My skills in using English and Tagalog languages had greatly improved as people did not understand Japanese in the company. (3) I was occupied with my assigned jobs at first, but gradually became able to act for myself and express my ideas. However, I still have much to be improved in this regard.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) While I worked with the best and brightest business people in the Philippines, I was very disappointed with myself as I was aware of my lack of knowledge in both language and accounting, and felt myself useless. I asked myself a question about my "raison d'être" almost everyday. (2) Sometimes I felt being treated as a "guest" called intern from Japan, so I tried to somehow break out of the status quo.
How you handled the problems
(1) I used my own "legs" to meet many people, and hurled questions about my ideas directly at them. I reflected on myself through communication with many people including the CEO, supervisors, employees of my age at the host organization, resident workers, and Japanese managers. (2) To be treated as a "colleague" instead of a "guest" by local employees, I asked to go out for lunch with them, worked overtime as they did in the office until almost midnight, and learned the languages. I always greeted with a smile and a bow to build a close relationship with them.
Internship experience 1
With local employees in the office
My desk
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: (1) Basic PC skills; (2) Skills in English and Tagalog languages (acquired basic conversation skills); (3) Positive action; (4) Communication skills (built friendship with more than 100 local employees) Not improved: Specialized knowledge in accounting audit
Reasons
Improved: All jobs were done in English or Tagalog since there was only one Japanese resident worker among 600 Philippine employees. Therefore, my language skills had improved quickly. My PC skills had improved because 80% of my jobs were desk jobs, but, as I wanted to do more legworks, I got actively involved in various events at the company and audit jobs to build friendship with more than 100 people. In addition, I made appointments by myself with resident workers and Japanese managers to talk with them. Not improved: I was painfully aware of my lack of specialized knowledge, so I need to continue learning in Japan for the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through this program, I was able to learn about the points of view from an accounting firm in both Philippine and Japanese business practices, as well as the problems faced by the country. Furthermore, I had many chances to think about my “raison d’être” as a business person. Who am I? What value can I bring to the company and society? While I think over and asked myself these questions, and communicated with many people, I became aware of many things, such as my self-confidence, my competitive advantage over other people, and things to be learned for the future. With these in mind, I hope to grow into a business person who can contribute to the development of both the Philippines and Japan in the future. To be honest, I had been reluctant to work “abroad” before taking part in this program, but I became aware of my “margin to grow” into a person who can play an active role in the world of global business, and developed a broader vision on my career path through my experience as an intern.
5. Comments from the host organization We are very satisfied with his participation in this program in the Philippines. We came to know that he is a very broad-minded and thoughtful person. His colleagues at P&A were glad to see how he make use of his passion and vitality in the daily business practice. He was very flexible, diligent, and always ready for carrying out all assigned jobs. His skills in speaking English and using Excel had greatly improved by the end of the program. We appreciate that he shared wonderful time with us, and became one of the best friends for us.
Internship experience 2
インターンシップ 写真 Assisting on-site audit jobs
インターンシップ 写真 Young employees working until late at night everyday
Completion Report (TA1026)
Internship outline
Country
Republic of the Philippines
Laguna
Host organization
EMS Components Assembly Inc.
Host organization outline (businesses)
Manufacturing, assembly, and staffing service
Internship duration
From September 3, 2014 to December 18, 2014
Affiliation
Japan A.M.C. Ltd.
Department
Quality Assurance Section, Quality Assurance Department
City
Sex
Male
Research the business environment in the Philippines, where our company entered the market last year. Build a human network with client companies by providing the internship program at EMS Components Assembly Inc., which is one of our major client companies.
1. Goals and achievements Goals
(1) Understanding of the business environment in the Philippines (2) Building a human network with the host organization (3) Self-growth
Achievements
(1) I understood the competitive advantage in the Philippine Economic Zone Authority (PEZA) economic zones, and advantages and problems of business in the Philippines by taking part in the internship program at a company located in the PEZA economic zones. (2) I communicated with workers through daily work. It was a rare opportunity for my to communicate with them (3) I realized the differences in culture and beliefs through my first experience in living in a foreign country.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) Problems in language. I felt it is necessary to learn the local language, since conversations and business meetings are usually carried out in the local language. (2) I had a lot of free time on my hands, as my supervisor was often absent at the beginning of the program.
How you handled the problems
(1) I learned the local language little by little through daily conversation. If I could not keep up with conversation, I always tried to ask what it meant. (2) I got a chance to belong to a section and experience daily work by asking my supervisor and other staff members.
Internship experience 1
In the office (1)
In the office (2)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) Method to communicate with local people in working abroad (2) Ability to carry out jobs (3) Language skills
Reasons
(1) I learned the importance to communicate with local people while accepting their ideas, instead of imposing Japanese way of thinking and doing business on them. (2) I learned the importance to initiate action for myself, instead of taking wait-and-see approach. (3) My English did not improve, but the local language had improved, as most of conversations were conducted in the local language.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I had a chance to take part in the internship program at the host organization, which is a partner of my company. I built a human network with many staff members at the host organization, which was the most significant achievement In addition, I became aware of precautions and potential problems associated with business practice in a foreign country through my first experience in living and working abroad. I also got a new understanding of good and bad points of the Japanese by observing the culture, way of thinking, and behavior of local people. In the future, in addition to my experience and business skills acquired in Japan to work abroad, I want to keep flexible attitude to listen to opinions of local staff members.
5. Comments from the host organization Our first internship program was very meaningful. As a Philippine company, we need to learn Japanese way of working and thinking, as we have worked in partnership with Japanese companies ever since our establishment. Although the internship period was short, staff members at the host organization were able to learn from daily jobs with the intern. We think that he succeeded in showing Japanese way of working and thinking while accepting ideas from staff members at the host organization.
Internship experience 2
Meeting
Visit to a Japanese company
Kingdom of Thailand
Completion Report (KB2045)
Internship outline
Country
Kingdom of Thailand
Bangkok
Host organization
Technology Promotion Association (Thailand-Japan)
Host organization outline (businesses)
Market research, arrangement/attending of on-site inspection, business matching, interpretation/translation, office/factory rental, staffing service, and EXPO
Internship duration
From December 1, 2014, to February 28, 2015
Affiliation
Kokando Co., Ltd.
Department
Department of General Affairs and Human Resources
City
Sex
Male
Procedures for manufacturing drugs in Thailand Marketing research on the pharmaceutical industry in Thailand
1. Goals and achievements Goals
Acquire skills to communicate with Thai people in business practice. Achieve at least the tasks assigned by the company. Research on the marketability of Chinese/Japanese herbal preparations in the Thai pharmaceutical industry, and on-site inspection to pharmaceutical factories in Thailand (mainly in Bangkok).
Achievements
I made contact with Thai people at local pharmaceutical companies by mail, but I often had difficulty in communication with them. This is one of my challenges for the future. I think I achieved the tasks assigned by the company. I realized the differences in markets and manufacturing facilities of the pharmaceutical industry between Japan and Thailand through my own experience. I think my experience will be useful as a reference material for pharmaceutical company planning to enter Thai market in the future.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Differences in culture between Japan and Thailand. I experienced troubles very often in communicating by mail. For example, I received response too late, or even no response, in business practice. I failed to find necessary information on the Internet.
How you handled the problems
I asked a high-ranking Thai person to act as a mediator to contact with the other party. Then, all of a sudden, everything started to go smoothly as I received response quickly, as if there were no trouble before. I also had a chance to meet and talk with a Japanese manager of a pharmacy in Bangkok.
Internship experience 1
Meeting with Thailand Japan Business Alliance Center
Meeting with the host organization and a local pharmaceutical company
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I was able to carry out my jobs with a clear "landing point" by communicating with nonJapanese people in English, which is the second language for both parties, by mail or conversation, whatever the tool of communication. I think there is much to be improved in how I communicate with Thai people.
Reasons
I used English to communicate with Thai people. Although I do not have such experience very often in Japan, I use English to talk business with local people while I am in Bangkok. I deepenned my knowledge of the pharmaceutical industry in Thailand by searching information on the Internet and collecting crude information from on-site interviews with pharmacies. As a result, I reaffirmed that Japanese common sense does not work in Thailand. This may be one of my reflections for the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) After seeing the actual situation in the pharmaceutical industry and manufacturing facilities in Thailand (mainly in Bangkok) with my own eyes, my experience and achievement can be the first step to play a decision-making role on the demand for drugs at a field level when our company will enter Thai market in the future. Fortunately, I was able to evaluate advantages and disadvantages of manufacturing facilities in Thailand before actually starting their operation because I have knowledge of manufacturing processes. I think I will be able to act as a mediator between local pharmaceutical companies in Thailand and our company in Japan to coordinate manufacturing operations at a field level, but I need to gain more experience in marketing, which is one of my weak points. Of course, I must continue studying English to do business in Thailand, and also need to study Thai language to some extent to build a closer relationship with local people. Our company is expanding our overseas operations, but has a problem with shortage of human resources who can work abroad. Therefore, I hope to use my experience of this program to be a pioneer in our overseas operations.
5. Comments from the host organization He set the goal for himself, and advanced his plan to achieve the goal within a limited period of time while coordinating operations between Japan and Thailand. We had a good impression of his positive attitude towards works even in areas unfamiliar to him, and it also motivated Thai members of our association. At first, he seemed to be troubled(confused) with gaps in way of doing business and sense of time between Japan and Thailand, but he adjusted his way of communicating with Thai people trying to carry out his jobs steadily and efficiently. We think he learned much from such experience. Now, he will return to his company and will work more actively in Japan. We hope that he will use his experience of this program to play an even more active role.
Internship experience 2
Team members from January
Visit to a pharmaceutical company in Bangkok
Completion Report (KB1024)
顔写真
Internship outline
• • •
Country
Thailand
City
Bangkok
Host organization
Sasin Japan Center, Sasin Graduate Institute of Business Administration of Chulalongkorn University
Host organization outline (businesses)
The research and consulting center for Japanese companies belongs to Sasin Graduate Institute of Business Administration. It works in three domains such as research, education and consulting. It was established in 2008.
Internship duration
From September 3,2014 to February 27, 2015
Affiliation
Soka University graduate school
Department
economics
Sex
Male
Research and materials creation in the housing industry, the retail industry and the national university in Thailand Support for the business matching seminar Data acquisition in English/translation of business cases, etc.
1. Goals and achievements •
Goals
•
Achievements
Acquisition of profound recognition about the business climate in Thailand (especially, labor conditions, labor relations, personnel system) through consulting and research business. I aim to improve language skills and communication ability necessary to a global human resource.
I worked sufficiently for all targets by virtue of Mr. Fujioka, the head of the center, and all staffs. I was able to tackle the following work besides the above mentioned contents (summary) of the internship. Transcription of English interviews (several hours), creation of materials in English (50 sheets and more), telephone appointments in English (250cases), reading of annual reports (in English) of companies (10 matters and more), participation in the meetings as an observer (15times and more), exchange of business cards (100sheets and more), inspection about labor relations in ASEAN, attendance at the seminars for executive officers, etc.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
•
Adaptability to the change of environments (the change of location such as from Japan to Thailand, the change of life such as from a student to a social man) It took me much time to accustom to new environments and the unfamiliar rhythm of life. During almost the first half, I did only go to and come from the company. Despite I slept well, I didn’t get rid of tiredness and I felt physical weariness in the daytime.
How you handled the problems
• •
As I had to accustom to the environments anyway, I went to work every day. I held my motivation by reflecting the previous week and confirming the targets in Thailand during sometime on holidays. I tried to keep in touch with friends in Japan not to build up stresses alone. I met seniors in the Universities in Thailand every week and got advices.
• •
Internship experience 1
インターンシップ 写真 Knowledge sharing (each does presentation, once a month)
Mekong business matching seminar (attendance as a staff)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Acquisition of knowledge] (1) :Knowledge of business conditions in ASEAN areas (macro data such as GDP, population, geography, infrastructure information, etc.) and methods to obtain data [Improvement of ability] (2) :English proficiency
Reasons
(1) As I was able to learn macro data of ASEAN areas, geography and the viewpoint of information gathering doing the support business of consulting research, For example, I was able to learn that I have to focus on ASEAN areas as a unit of area not as a whole country such as ASEAN (Thailand + CLMV) on the land and ASEAN on the sea (the remaining 5 countries). Moreover, I learned when I collect statistical data of the emerging countries, considering the case that the adjustment by statistics bureau is not sufficient or the influence of the shadow economy, I have to collect data by the method different from the one of the developed countries. (2) Since I was able to experience to use English at work. I confirmed the problems that I have to improve in future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
Before I started to work as the intern in Thailand, I had desired to work at ILO vaguely, the specialized agency in the United Nations, by making use of human resources management and the knowledge of labor relations that I have studied at the university and language skills. However, I had a chance to talk with SJC staffs and actual workers at the United Nations during the intern period. Therefore, I noticed that my abilities (language, special knowledge, and operational experience, etc.) were short severely and the reasons for application (why I select ILO?, how about the option other than ILO? why labor relations? ) were uncertain. Although I do not decide the course in future yet, I want to decide my future making use of the knowledge of business in ASEAN areas, the method to create materials and business experiences in English acquired in this internship.
5. Comments from the host organization He engaged in the consulting business, preparation and management of business matching events, and research of labor issues of his interests at our center. In particular, at the business matching event he engaged in the telephone appointment with English assiduously every day to invite buyers (purchaser) in Thailand. This was a big contribution to bear the outcome, the increase of the participants. I think this was a precious experience for him, as he lived in Asia as a student before working as a social man and met Thai who has been trained with the higher level of education than Japanese students. Sometimes I was asked about the course and research contents by him, I hope he will select his way at his own risk, note a toughness to move forward with it and go ahead. The attitude necessary to the business in Asia acquired through the business at our center , “ act to think” , “it is rare to go as you like”, will adapt to the future life, won’t it? I expect he will be active in future.
Internship experience 2
Desk at the office
Visit to National University in Thailand
Completion Report (KB1098)
Internship outline
Country
The Kingdom of Thailand
Bangkok
Host organization
Sasin Japan Center, Sasin Graduate Institute of Business Administration of Chulalongkorn University
Host organization outline (businesses)
Research and Consulting Center for Japanese companies, which is affiliated with Sasin Graduate Institute of Business Administration of Chalalongkon University. Conduct activities in three domains, Research, Education, and Consulting.
Internship duration
September 3, 2014 to February 27, 2015
Affiliation
KOWA PRODUCT Co., LTD.
Department
Production department DTP division
City
Sex
Male
• Project literature collection, Business support such as document creation etc. • Information collection and customer attraction support such as business matching event • Interview with printing related companies and market research
1. Goals and achievements Goals
• Understand the process, and case studies of Japanese company’s overseas development, and how to operate business matching. • Understand the know-how of consultation business with learning the knowledge of various analyses and investigations, etc. • Plan to build various connections with persons and network. • Grasp the situation of printing related industry in Thailand.
Achievements
Through the business and lecture at the host organization, I was able to learn Thai market and business in emerging countries, and wider aspects and perspectives in a big framework called GMS. Also I have acquired skills such as collecting basic information of research consulting, and a way of thinking, and creating documents. In the research for the printing industry, I visited several companies for the interviews and I was able to make various researches on the industry’s current status and future trend in Thailand.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• Although I didn’t have many cases to use Thai, I had the opportunity to use English. Because of a lack of language proficiency, I could not communicate well sometimes. • In the cases of interviews on business at the host organization, and interviews when visiting for my own research, I was not able to make conversation well, because I didn't have experiences so far.
How you handled the problems
• As to English, I went to language class and studied by myself. In the language class, I tried to communicate with locals. • On the interview research, I have examined things I can do in advance, and I prepared a question list.
Internship experience 1
Visiting and interviewing with Sinsakhon industrial complex
Visiting and interviewing with printing company
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• Knowledge to obtain information I should take by thinking logically from various documents and web-based research. • How to use timely framework, and the knowledge to be sent based on a definition, a perspective and a viewpoint. • Knowledge of features in Thailand and business in emerging countries.
Reasons
Because I was able to learn various research methods and ways of thinking in the internship. Because I was able to listen to various opinions in the meetings and the discussion about knowledge sharings, etc. at the host organization. Because I was able to acquire various knowledge by attending a lecture for students by the center chief of the host organization, and a lecture for training executives of companies, etc.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • Because of the internship at the host organization, I was able to learn the knowledge greatly that I haven’t had so far, such as methods of marketing research, and how to build strategy etc., which will be important in the future. This can be probably applied to any countries not only Thailand, and it is upgrading my skills greatly for the future. • As to our company’s overseas development in the future, I was able to understand those skills and business features in Thailand, GMS, and emerging countries. Since I can see the situation and trend of printing industry in Thailand, the opportunities to plan overseas development was expanded. • Since I was able to live at the site as an intern, I was able to understand the living standard as Thai local, so that I could see things through the sense of value closed to the locals. I also acquired an international way of thinking in a certain degree, so that I was able to make the strategy widely from the various angles and perspectives.
5. Comments from the host organization The intern contributed to our center greatly in several aspects. First, the decoration of consulting documents, and property mapping work such as housing research etc., with the high ability of visual editing were a big help. I often saw many times that the intern stayed in the office voluntarily even after the leaving time. With his characteristic vitality, he played a role of a mediator, as a senior of an internship team. Although there were four different age compositions and the background varies in the internship team, as the time went by, they shared the work well by showing their strong points each other. The intern showed the ability greatly as a steering role. He also set the mood for the team. We are not sure how much we could support him through this half year. But it would be great pleasure as the host organization if he thought he has upgraded the skills as mentioned above at least, through the activities in SJC. We appreciate him very much.
Internship experience 2
Knowledge sharing
Business matching event
Completion Report (KB1130)
Internship outline
Country
Kingdom of Thailand
Host Organization
Sasin Japan Center, Sasin Graduate Institute of Business Administration, Chulalongkorn Univiversity (SJC)
Host organization outline (businesses)
The organization was established in 2008 as an affiliated organization to Sasin Graduate Institute of Business Administration of Chulalongkom University located in Bangkok, the capital of Thailand. It has been developing activities with three pillars of research, education and consulting to serve as a bride between Japan and Thailand.
Internship duration
September 3, 2014 to November 29, 2014
Affiliation
Fujitsu Systems East Ltd.
Department
Trading/Wholesale Solution Dept.
City
Bangkok
Sex
Male
Business support for three pillars of the Host Organization. Specifically, accumulation of knowledge through discussion with Japanese companies/local Thai companies. Participation in consulting project in Thailand with Japanese companies, and management of matching event with countries of GMS (Greater Mekong Subregion).
1. Goals and achievements Goals
(1) Participate in work related to Thai companies/Japanese companies and deepen understanding of scheme and commercial practice of emerging nations. (2) Understand research/consulting method and improve communication skill in English and Thai. (3) Build up strong personal network with local key persons of Thai/Japanese companies.
Achievements
(1) Could participate in consulting business and understand local commercial practice and business scheme. (2) Through work, could understand each research method/consulting method but could not improve English and Thai because Japanese was mainly spoken in daily business. (3) Could build up human connections through exchange with Japanese companies in Thailand and local Thai companies.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I did not face big problems in practical cases but faced only a little opportunity to speak English/Thai.
How you handled the problems
For English, I tried to improve it while I entered local language school and participated in English conversation class twice a week after work in consultation with the Host Organization. For Thai, I tried to speak Thai with Thai people in daily life.
Internship experience 1
Meeting with managers of Japanese company
Discussion with persons in charge of local large company
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[(1) Points improved] : Knowledge/skill of research/consulting method (in skill) : Understand business environments surrounding Japanese companies judging from Thai economic condition (in knowledge) [(2) Points not improved] : Language skill of English and Thai (in skill)
Reasons
(1) Because I could practice each research method/consulting method while I participated in consulting business, met with managers of many Japanese companies, and got many inputs on each knowledge from Asia/Thai economic condition to Thai citizens’ activities and management problems and worries of Japanese companies. (2) Because daily work was mainly done in Japanese.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Each goal I set before dispatch was partly achieved and partly not achieved. During past three months, however, I met people of many companies and participated in consulting business and could get many inputs on each knowledge from Asia/Thai economic condition to Thai citizens’ activities and management problems and worries of Japanese companies. My Host Organization plays window roles in strategies for Japanese companies to advance to Thailand and I could understand and practice each research/consulting method through high level practical work and could improve my skills. Frankly speaking, at my present office, there is low possibility of engaging in overseas business but I think that I could get experience and knowledge which could be used in my future career and life without fail. 5. Comments from the host organization He may be hesitating but the intern did not ask us many questions. He should have been more active. We think he will have more opportunities to contact foreign people both in private and business life in future. Basically he is a sociable person and so we hope he will improve communication skills with others while improving foreign languages including English. The internship this time was only three months and he may have felt that it was too short. But we hope that he will use experience of failures during long overseas stay for bread of growth. Taking this opportunity, we hope that he will expand his views not only of Thailand and Asia but also of the rest of the world and continue to grow.
Internship experience 2
Staff with the Host Organization
Business matching co-sponsored with Mekong Research (the international organization)
Completion Report Country
The Kingdom of Thailand
Host organization
Sasin Japan Center, Sasin Graduate Institute of Business Administration of Chulalongkorn University
Host organization outline (businesses)
Research and Consulting Center for Japanese companies, which is affiliated with Sasin Graduate Institute of Business Administration of Chalalongkon University. Conduct activities in three domains, Research, Education, and Consulting. Established in 2008
Internship duration
September 3, 2014 - February 27, 2015
Affiliation
Shinki Bus Co., Ltd.
Department
Business strategy department
(TA1014)
顔写真
Internship outline
• • •
Bangkok
City
Sex
Male
Information collection and document creation for business consulting Support preparations and operations for holding business matching seminar of Mekong area Research on understanding Japan and Japanese companies viewed from Thailand
1. Goals and achievements • •
Goals
•
Achievements
•
Understand specific methods to establish companies in Thailand. Through understanding consulting methods for running the companies in Thailand, learn the consulting methods for issues on actual operations, improving environment and expanding business. Improve language skills of English and Thai, acquire the sufficient ability in daily communication I was able to gain much knowledge by maximizing the environment of the host organization. In addition, since I had the opportunity to attend the lecture at the host organization, I was able to understand deeply not only Thailand but also ASEAN, especially the economy in Mekong area, which became great asset. As to the consulting methods, since I prepared the documents, and I was able to obtain the opportunity to attend the meetings with clients, I was able to know deeply how to conduct it systematically. However, I also recognized its difficulty. As to language, although it has not improved dramatically, I noticed that it has improved compared to the level before the travel.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
•
Information collection. Dealing with statistic is not organized in Thailand compared with Japan that has detailed process. Therefore it took a long time to extract the rationale to know which numerical values are correct. Also it is very difficult to deal with the documents written in Thai only.
How you handled the problems
•
Created the foundation mainly by using the documents issued by government institutions, and IR information of companies, and literatures. Based on this, necessary conditions were considered, and the result was derived from this work. As to the documents written in Thai only, I have used translation software and obtained the support from Thais
Internship experience 1
Mekong business matching seminar
Participated in the lecture by a chief of Fujioka SJC center
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• • •
Ability to understand different culture "Common language” except languages Methods of collecting information
Reasons
•
In addition to the differences in religious view, business practice, manners, the degree of satisfaction, I was able to enhance the knowledge and understanding of how they look Japan, through real life. First of all, it is necessary to match the way of thinking firmly besides languages, and I was able to obtain the frame as knowledge. I was able to learn the methods of extracting necessary things from many Japanese and foreign materials, and customize them.
• •
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
• •
Through this internship, I was able to understand the economy in ASEAN centered in Mekong area, besides the main items such as to company establishment, and consulting flow. This is very big knowledge assets for our company as we are strengthening expanding business in that area in the future. Since I was based in Bangkok where is lively and has many changes, I was also able to understand the importance of flexibility to changes. In addition, through the work in the host organization, I have reaffirmed the pleasure to “know”, which has led to enhancing motivation. I would like to use the skills and the way of thinking acquired in the internship in the fields of exchanging opinions and planning in our company. While strengthening overseas development, the maintenance has not started in the globalization of our company. I would like to express my opinion aggressively. I would also like to convey the attractiveness to involve the company as a whole.
5. Comments from the host organization I spent my life under expectation and pressure from the department I belong to because of the delegate from the company this center supports. In addition to the work in research and consulting, and preparations and operations of events in this center, I made efforts to respond to the instructions from the department I belong to. I believe, being involved in local people and life proactively, and the attitude of absorbing culture and Thai’s “current”, are useful to establish new business for the department I belong to. Given the local speed, and deciding risk tolerance, it is important to work first instead of being armed with knowledge, information and experience prior to going abroad, which is the things I have experienced during this internship period. If staying in Japan, local information can be seen from a fixed aspect only, however internship allows to see from multiple views. I really hope that the role to convey this viewpoint to company belonging in Japan can be carried out.
Internship experience 2
Visiting a domestic belonging company
Staff Meeting
Completion Report Country
Kingdom of Thailand
City
Bangkok
Host Organization
CP ALL Public Company Limited
Host organization outline (businesses)
Management of Seven-Eleven(7/11). Owns13 companies of subsidiaries. The number of employees: 12,000. A member of CP Group.
Internship duration
October 1, 2014 to December 27, 2014
Affiliation
Tokyo Universities of Foreign Studies
Department
Faculty of Foreign Studies
(KB1008)
Internship outline
Sex
Female
Assistant work, etc. for manager at coordinating division of Japanese suppliers
1. Goals and achievements Goals
Goal: Know management of local companies first-hand and understand it in the form of output/connect Japanese companies and the Host Organization in some way by using personal connections though not so many (if necessary, by forming more personal connections at local site)/make some proposal using awareness based on experience and internship. (Aim: Master knowhow (negotiation and proposal ability, ability to motivate customers) to develop the project between the Host Organization and customers (distribution control and negotiation of shelf space)
Achievements
Could output management of local companies by comparison of convenience stores between Japan and local sites through factory tour and store management. In addition, succeeded in arranging five projects through personal connections and believe that I could achieve the minimum aim to connect Japanese companies and Host Organization. Regrettably, I could not propose to recommend suppliers actively concerning making proposal based on experience and awareness.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Basically, work was not provided. The cause of it is that the people around me do not much expect a student intern.
How you handled the problems
I myself did what my manager was doing. More specifically, I could use foreign language at the department and arranged business by approaching promising companies as supplier and technical cooperator of a foreign company (seen from Thai side). Succeeded in closing five projects in three months using my personal connections while grasped the idea of the business partner, connected them with our proper department and arranged business meeting as often as possible.
Internship experience 1
Office scene
Attend seminar for networking
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Capabilities required for international business development：acting power/ability create business/analysis of profit and business/communication ability to communicate with other business partners. Improved：Communication ability(in English)with other business partners. Not improved： Analysis of profit and business.
Reasons
Cannot judge if my acting power/ability to create business has improved in three months or I have them potentially. Improved：Basically did work in English and took much time in output in English. Not improved：Analysis of profit and business, because I did not belong to such department.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I could have experience of building up cooperative relationship between suppliers and retailing this time. And so I think I will be able to use the basics on how to proceed business and how to do business when I am engaged in business or coordination as my career to connect Japanese companies and foreign companies, my final goal. In addition, I want to work for a Japanese company and I may be able to use my experience of this intern system such as imitating good points (respect customers and do business smoothly) and improving bad points (try to avoid the points of negotiation and do not use English) because I looked at work trend of Japanese companies from the viewpoints of foreign partners. Finally, I feel keenly that Japanese companies are still on the way to advancing to foreign markets and I would like to contribute to helping them in may ways.
5. Comments from the host organization She actively introduced to us Japanese suppliers and contributed to creating business. She was engaged in business seriously and we are satisfied with her work.
Internship experience 2
Business meeting with Osotspa (drink maker)
Attend Japanese food supply business meeting sponsored by JETRO
Completion Report (KB1026)
Internship outline
Country
Thailand
Bangkok
Host organization
National Institute of Development Administration, The Graduate School of Language and Communication
Host organization outline (businesses)
A tertiary educational institution (research institute) run by the Thai government
Internship duration
From December 3, 2014 to February 28, 2015
Affiliation
Kwansei Gakuin University
Department
School of International Studies
City
Sex
Male
Assist with preparation of curriculum and management of social action programs (Japanese language education for senior high school students & activities introduce Japanese culture) for the Discipline of Japanese Culture & Communication at the Host Organization
1. Goals and achievements Goals
1. Broaden my knowledge concerning formulation of human resource development strategies 2. Acquire skills to work in a different cultural environment
Achievements
1. I was able to extend my knowledge further not only through my experience at the Discipline of Japanese Culture & Communication, NIDA, but also through the experience of getting involved in an educational project to promote understanding of Japan. 2. I was able to achieve above as I understood what the most important attitude is when working in a different culture by actually putting myself into it.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
The most important task was how to engage in communication with the Thai people. When I engaged in my activities, I felt the difference in the way of thinking between the Thai and the Japanese at every occasion . The huge challenge for me was to deal with the difference in value in Thailand and Japan in such way that we as a group can keep moving forward.
How you handled the problems
I always tried to value the way of thinking and the opinions of the local people as much as possible. Instead of forcing my opinion to my colleagues, I tried to make decisions on the basis of Thai people’s viewpoints. I tried to keep working in such frame of mind as “What can I do for what has been decided as being a Japanese?”
Internship experience 1
Project to introduce Japanese culture
Giving instructions to senior high school students majoring in Japanese
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I was able to come to understand, through hands-on experience, the perspective required for working in a different cultural environment and achieving successful outcomes. Through working with the Thai people, I acquired those perspectives that I wouldn’t be aware of in Japan. In other words, I learned how it is important to move forward in the project as a team by bringing myself closer to the values of local people so that they could accept me as a member of the team.
Reasons
As I was in a situation where I needed cooperation of other people all the time, I strongly realized that, in implementing the project, I cannot do anything without the help of others. For me to build a cooperative relationship, I felt that it is important to do something to make them want to work with me. To achieve that, it was necessary for me to have an attitude to respect the values and the way of thinking of the local people as much as possible.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through this internship, I was able to come to know the range and area of my interest. As the term of placement was only a short period of time, three months, I could not achieve a lot in terms of work; however, it was a precious experience through which I came to understand myself better. At the Discipline of Japanese Culture & Communication, NIDA, I was able to participated in the program to prepare a development plan for students while always thinking how to provide better learning opportunities to the students and how to incorporate the recent trend of Japanese education and the climate of Japanese companies in Thailand into the curriculum. In addition, I was able to put myself in an environment where I was a part of the team trying to prepare a meaningful education plan in cooperation with Thai high schools through the project activities. It was a turning point which helped me come to realize my area of interest. Through such experience, I came to think that I would like to make my career in the area of formulation of policies & plans in human resource development; therefore, it was a precious experience that let me find a direction in my career search. 5. Comments from the host organization He was doing the internship while gathering information on his own initiative and listening to what the relevant people around him (teachers, clerical staff, and students) were saying. Although it seems that he got frustrated sometimes concerning the gap between the area of activity he wanted to do and the actual duties, or the difference in the way of thinking between the Thai and the Japanese, he dealt with the situation in a calm manner and adapt to the different culture. With respect to students’ social action programs, as we have just started preparation for full-fledged implementation, we are to proceed with the program without him. He was trying to develop the framework in such way that students can engage in their activities without trouble even after the end of internship period. Although the intern period was short, three months, we think that he engaged in various activities in a satisfactory manner in that limited period of time while looking ahead for the future.
Internship experience 2
Visit to Bangkapi senior high school
Visit to Bodindecha senior high school
Completion Report (KB1055)
Internship outline
Country
Thailand
Samut Prakan
Host organization
Thai Rokuha Co., Ltd.
Host organization outline (businesses)
Production of parts for automobiles and motorcycles; Machining of electronic parts; Overhauling.
Internship duration
From October 3, 2014 to March 1, 2015
Affiliation
Aoyama Gakuin University
Department
School of International Politics, Economics and Communication
City
Sex
Female
1. Management of parts & materials at the Procurement Department; 2. Assist with improvement of inventory management system; 3. Interpreting & translation between Japanese and English (interpreting for the customer face to face or on the phone and translation of handling manuals, brochures and company outline, etc)
1. Goals and achievements Goals
In addition to gain knowledge of Thai automobile industry, consider the issues associated with the expansion of the Japanese companies into the overseas markets. Through work experience overseas, identify and acquire necessary skills that help myself to become a worker who can carry out overseas assignments in the future.
Achievements
With respect to automobile industry, although all I only studied the current status through seminars and reference materials in Japan, I came to know how investment into Thailand from all over the world has increased in last ten years and, among others, the fact that the automobile industry has achieved a high rate of growth. In addition, through the work experience at a Japanese company, I got answers in my own way concerning the issues associated with the overseas expansion of Japanese companies as well as the question of how a Japanese worker stationed overseas should behave.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
In an environment where people communicate almost exclusively in Thai, I was not able to make any communication with other employees nor make any contribution to the company operation initially.
How you handled the problems
Regardless of my inability to make contribution to the business, I tried to be at my workplace all the time and make myself available for any kind of job request. I made it clear to my supervisor that I wanted to work and carried out the job assigned to me one by one regardless of whether the job was important or not. In addition, I actively studied Thai language in my spare time and at home by memorizing a conversation textbook and list of vocabulary and practicing reading and writing. Therefore I gradually became capable of making communication with my seniors; as a result, I broadened the range of my contribution.
Internship experience 1
Brochures I translated into English
Snapshot at my office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(Improved): Thai language skill, communication skill, ability to take action, and resistance to stress (Not improved): English
Reasons
Through communication with other employees, my Thai language and communication skills have improved. In addition, I developed a habit of tenaciously thinking all the time what I can do even in a situation where I cannot make communication; and by actually doing whatever I can do, I think I improved my ability to take action and strengthened my resistance to stress. Although there were opportunities to use English in my job, they were not very frequent, not enough to let my English skills further improve compared to before I went to Thailand; therefore, my English skills did not improve and stayed as it were before.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) As a result of increased level of overseas deployment by Japanese companies, linkage with foreign countries has become indispensable in any business operation. For this reason, I am sure that we need to work in an environment where we must keep in mind “global” situation even when we are in Japan. As every country in the world is different, when we realize that the “normal” in our country is “not normal” in other countries, we tend to consider other countries inferior to our country. However, the fact is the “normal” in your country is “not normal” in other countries. For different countries to do business one another, it is important that they should understand this difference and be ready for making necessary compromises. Through this internship, I found many differences between Thailand and Japan; however, I became able to deal with them in a positive manner. Moreover, I realized that when you make a compromise, the other party will also make a compromise, leading to establishment of mutual trust. I really felt that accumulation of these things makes international business work. I will become a full-fledged member of society from April. I think I should be able to widen my potential as a member of global workforce for the future through experience in the workplace while keeping in mind the things I have learned this time,. 5. Comments from the host organization As her internship came to the end of term now, I would like to express our sincere gratitude for her as she made a great deal of contribution to our business operations although it was a short one as an internship. Although we were worried initially if she could not get along with other people in the workplace because she didn’t have any work experience before and it was an overseas workplace, she started to try to communicate with us including Thai staff in a proactive manner as soon as she arrived. She was very keen in doing her duties including, in concrete terms, various undertakings which require English skills, such as interpreting for a customer from English speaking country, translation of Japanese manuals into English, and translating English operational panel of a machine into Japanese and so on. In addition, she was also keen to participating in Kaizen (continuous improvement) activities in the company. All the concerned parties are really grateful for her efforts.
Internship experience 2
A scene where workers are given instructions by the Materials Management Department
Parts being managed are stored on the rack shelve
Completion Report (KB1151)
Internship outline
Country
The Kingdom of Thailand
Samut prakan
Host organization
Thai Rokuha Co., Ltd.
Host organization outline (businesses)
Manufacturing of auto parts for automobiles and motorcycles, machining of electronic parts, and overhaul
Internship duration
September 24, 2014 to February 26, 2015
Affiliation
NTN Corporation
Department
Administration Department
City
Sex
Male
• Taking charge of cost accounting of new projects, while working in charge of procurement in a Japanese company in Thailand. • Improving the understanding of the overall business environment in Thailand.
1. Goals and achievements Goals
(1) Taking charge of procurement in the overhaul department (2) Taking charge of cost management (3) Increasing the knowledge of metal processing and production facilities (4) Improving my Thai language skills to where I can understand daily conversation
Achievements
(1) I engaged in the operation as an assistant of domestic procurement and in charge of overseas procurement. (2) I took charge of the launch of cost accounting at the newly established overhaul department. (3) I was able to increase my knowledge about machine parts, even though I had little opportunity to take charge of production and facilities. (4) My Thai skills have improved to have a daily conversation.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
In the host organization, almost everyone speaks only Thai, so that I had to conduct my daily business in Thai.
How you handled the problems
I studied Thai language on a daily basis. I also strived to communicate with company’s staff in Thai, and it made progress. Since I had engaged in procurement and cost accounting works in Japan, I was able to supplement the lack of language skills with my knowledge and experience to some extent.
Internship experience 1
Daily work
My host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved abilities: Thai language skills, communication skills with people who have different culture, knowledge of individual cost accounting No-improved abilities: Knowledge of parts processing and processing equipment
Reasons
Reason for improvement: In the office, people mainly speak Thai, and few speak English, so I had to learn and improve my Thai language skills. In order to deal with the way of cost accounting completely different from that of the company I work in Japan, I strived to increase the knowledge even in my free time after working hours. Reason for no improvement: I did not have chances to be involved in the work of parts machining section.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) The experience in the overhaul department, in which I learned the structure of cost accounting from the beginning, will be worthwhile in my future career when engaging in cost accounting at the company I work in Japan. Even though it was my first time to work in a different industry overseas, I was able to make use of my experience in the company I work in Japan more than I had expected. Thus, I felt confident in working abroad. Through the experience of managing conversation by making full use of gestures, experiences, skills of Thai, Japanese, and English, my communication skills with people who have different culture was improved. With this skill, I would like to contribute to the overseas deployment of the company I work in Japan.
5. Comments from the host organization The intern was making every effort to blend in with Thai employees while working. I am grateful for his efforts in acquiring new knowledge in addition to his expertise and experience, while doing purchasing business, in order to engage in cost accounting operations in the overhaul department.
Internship experience 2
Overhaul work-site
Inspection of materials
Completion Report (KB 1047)
Internship outline
Country
Thailand
Bangkok
Host organization
Saha Pathanapibul Pcl.
Host organization outline (businesses)
One of the core companies of Saha Group. A general trading company which has the largest distribution network in the country, trading foods & beverage, baby goods, and household goods. As a major consumer goods company, the company has embarked on joint venture programs with more than 80 Japanese companies to date.
Internship duration
From October 8, 2014 to February 28, 2015
Affiliation
Utsunomiya University
Department
Faculty of International Studies
City
Sex
Female
Placed at the International Business Department of the said company. Explore new clients in Southeast Asian countries and other overseas markets including Japan. Learn local business practices, markets and distribution through practical work.
1. Goals and achievements Goals
1. 2. 3.
Understand local business practices and markets Study how those businesses that are affiliated with Japan impacted on the Thai society Communicate with local staff in a proactive manner
Achievements
1.
I understood the distribution system and business practices through my work experience. By doing internship at the International Business Department, I learned not only the business practices of Thailand, but also those of surrounding countries through my experience of negotiation with them. Although I carried out a full-fledged study, I obtained knowledge about Thailand through day-to-day conversation and work with my colleagues as well as from newspaper, advertisement and news report. I observed the market difference between Japan and Thailand. I made a conscious effort to increase vocabulary of the local language and English. I memorized more words than I planned.
2.
3.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1.
2.
How you handled the problems
1.
2.
The way I understood was different from the way the customer and other staff understood because of my lack of technical terms and knowledge concerning import & export, posing a problem for the business operation including priority order. I was given other sales tasks in the middle of the program. In doing the job, my understanding was different from that of other staff because I had insufficient knowledge of technical terms and matters related to import & export. I asked them to give the explanation in English regarding those matters of which I could not understand in the local language. In addition, I tried to learn things I could not understand by searching on the Internet or asking questions to the staff in charge. I attended the workshop held in my department during the second half of the internship. I helped my company to finalize a contract with a wholesaler of a country with which we’ve never had trade relationship before.
Internship experience 1
Snapshot at the New Year’s Party
Examples of goods we trade
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. 2. 3.
Professional knowledge of trading companies and export/import business Ability to identify a problem/issue Understanding of Thai language
Reasons
1.
I learned professional knowledge and local business manners required for a trading company through actual work. I always tried to find and do a thing of which I should be able to do and which was beneficial for the Host Organization. I think my ability to identify a problem and make improvement proposals has improved through this experience. As Thai language was used for the departmental meeting, I followed suit and communicated in Thai in a positive manner. I used Thai language for simple work-related conversations. As a result, I increased my business vocabulary in English as well as in Thai.
2.
3.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through my internship, I found the potential for further development and business in the Thai society and local companies for various areas. I can propose a new business plan and use my skills to implement my plan based on my experience when the company I will enter in the future wants to engage in overseas business. In addition, when the company wants to do business in Thailand, I think I can use the network I created there effectively. Through my work experience in the local company, I realized many inside problems of the local companies and necessity to improve work process which I have never thought of before. I hope I can use my experience for the company to which I will belong from this spring. I would like to use this experience for my future career and work hard to establish friendly business relationship between Japan and Thailand.
5. Comments from the host organization She benefited from witnessing actual business operation. Through working with us, she improved her business skills and became accustomed to the work environment. We are sure that this experience will lead to her success in the future .
Internship experience 2
A scene of making samples for presentation
A scene showing samples all packed up for an overseas exhibition
Completion Report Country
The Kingdom of Thailand
Host organization
Seth Intertrade Co., Ltd.
Host organization outline (businesses)
Manufacturing and sales of amenities for Hotels and spa facilities
Internship duration
October 1, 2014 to February 28, 2015
Affiliation
Waseda University
Department
School of Commerce
(KB1012)
Internship outline
Bangkok
City
Sex
Female
Launch of PR campaign Operation for approach to Japanese market Marketing by using websites and social media, business improvement by using Google Apps
1. Goals and achievements Goals
1) Finding new sales chains and clients in Japan 2) Increasing traffic on the on-line community 3) Presenting and executing measures to solve existing challenges 4) Sharing and exchanging the way of thinking and knowledge about lifestyle and business conditions in Japan and Thailand through presentations
Achievements
1) The approach to potential clients on zero-based budgeting was quite tough due to the lack of resources. To compensate the difficulty, I contributed a lot, through business operations between the host organization and existing clients and other Japanese companies towards the future exhibitions and events in Japan. 2) I focused on the improvement of existing communities and the launch of a new on-line community. I should have put more focus on email marketing. The traffic on the existing website has increased. 3) It seemed that cross-sectional campaign had not been conducted, so that I promoted a campaign involving the stakeholders. Also, since IT had not been used effectively in their daily work, I suggested how to improve the situation, and it resulted in the increase of effectiveness of daily operations. 4) I was able to learn a lot about lifestyle and business conditions of Thailand during five months of my intern life. For those of Japan, I was able to share my knowledge with all employees, by doing business with Japan together, and providing routine lessons about Japanese business etiquette and Japanese language with them.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
It had taken too much time until the staff of the host organization took an action, when I asked them to do something.
How you handled the problems
(1) I tried to communicate with them actively to deepen our mutual understanding. (2) I always helped the staff’s needs actively and kept in mind to comply the requests from them. (3) I considered that this might be due to the cultural difference and tried to wait for a certain period.
Internship experience 1
Exhibitions Meeting for an exhibition in Japan
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1) Flexibility to respond to uncertain events 2) Communication skills and persuasive power when facing people who have different cultures and the way of thinking 3) Basic knowledge of trade
Reasons
1) Under completely new circumstances, it was difficult to see through the future, and things had not always progressed as I planned. Hence, I always tried to respond flexible to the situation resulted from each event. 2) Under the circumstances with a large difference in language and culture, I needed to propose and execute a new project and seek the staff’s cooperation. Hence, I was required to think and make efforts in various ways for each communication. 3) I had not know nothing about that until I came here, but I was able to obtain a certain knowledge about trade through the operation I provided between my host organization and Japanese companies.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) During five months of my internship period, I had many chances to present my ideas and point of view to the people who have completely different culture from Japanese. Hence, I have gained experiences in communicating with and persuading others. These experiences are what I need to communicate with diverse personnel in a global company where I hope to work; thus, I will surely utilize the point of view that I learned here. Another big harvest that I gained during this internship period is that I met many lovely people including the staff and relevant persons of Seth Intertrade. I would like to keep watching this company’s future growth and at the same time, maintain this network of contacts.
5. Comments from the host organization To sum up, the intern has had a big potential in learning abilities and creativity. She had built a very good relationship with relevant parties, and seriously learned factors that are significantly important in this globalizing business world, including the culture and lifestyle of different countries.
Internship experience 2
Presentation to the employees Interview at the restaurant where we collaborated on the campaign
Advertisement of new campaign
Completion Report (KB2041)
Internship outline
1. 2. 3. 4.
Country
Kingdom of Thailand
City
Host organization
Veerasiam Hardware Co., Ltd.
Host organization outline (businesses)
Purchasing tools from manufacturers around the world and distributing them to companies and selling them to individual consumers at stores.
Internship duration
From December 01, 2014 to February 28, 2015
Affiliation
Nippo Electronics Co., Ltd.
Department
Development Department #2
Bangkok
Sex
Male
Service to customers at store Translation of Japanese information Preparation of company brochure for Japanese companies Preparation of product category draft for on-line shopping site
1. Goals and achievements 1.
Goals
2.
Achievements
1. 2.
Understand the values and commercial practice in Thailand, and acquire skills to understand what customers want through customer service. Build a human network for our company to deal with Thai companies in the future. I understood the values of Thai people through working with them. I was also able to improve my skills to know what customers want in English through providing service. I built a human network with the host organization, but I could not build human network with other companies, since I had fewer opportunities to contact with Japanese companies than I had imagined.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. 2. 3.
I did not have sufficient knowledge of products (tools) necessary to carry out the operations. I had some troubles with communication due to lack of my language skills. It was sometimes difficult to have a time for meeting because my supervisor was too busy.
How you handled the problems
1.
I tried to collect information by posing questions whenever possible, viewing the websites and videos of manufacturers, and reading books in my spare time. I made use of the collected information for sharing with my colleagues and the service to customers. I asked to send important information (e.g, task) by mail and review the information. I usually made communication by mail trying to reduce meeting time as much as possible.
2. 3.
Internship experience 1
Display job at the store
Price tagging job at the store
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Communication skills Not improved: Thai language skills
Reasons
Improved: I had many opportunities to use English in daily work, and tried to communicate with people in my poor English skills with body language as much as possible. However, it did not result in a great improvement in my language skills, since I made communication using just words or short sentences in most of the time. Not improved: My Thai language skills were too poor to be used for daily work, and many of the customers speak English.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through the daily in Thailand for just three months, I realized the differences in values and lifestyle between Japan and Thailand which would be difficult to understand unless I worked with Thai people. I think it is important to understand and respect the culture of the partner country for dealing with companies not only in Thailand, but also in other countries, for the future. In that sense, my experience in this program is useful. In my company, there are only a few engineers who have experience in working abroad. Therefore, I think that my experience in this program will provide great values not only to my own growth as a business person, but also to my company, if I can improve the attitude of my whole company towards overseas business operations by taking the initiative in doing business with foreign companies, trying to play an important role in my company, and feeding back my experience to my colleagues through reports. Although my language skills had not much improved, I am not be afraid of using foreign languages anymore.
5. Comments from the host organization He worked for our product marketing department. We witnessed his working on the jobs with vitality and selfconfidence. He always communicated with his colleagues very friendly, and learned new things very quickly. We knew that he had little experience in doing jobs related to tools, but he tried very hard to understand everything. He also played a key role in supporting the company to which we outsourced the development of on-line shopping site of our tools. In addition, he was assigned to sales & marketing jobs including development of customer database, preparation and distribution of the company brochure for Japanese companies, and customer service at a store called Factory Gear. He was highly-motivated, and initiated actions by himself to succeed. He was enthusiastic, and carried out his tasks promptly and efficiently with smile. We hope that he will succeed in the next step.
Internship experience 2
Daily business practice at the office
Meeting at the office
Completion Report (TA1002)
Internship outline
Country
The Kingdom of Thailand
Bangkok
Host organization
KISCO (T) Ltd.
Host organization outline (businesses)
Overseas subsidiary of a chemical trading company, KISCO LTD. (Chuo-ku, Osaka). In Thailand, mainly dealing with silicon resin and solder.
Internship duration
October 1, 2014 to March 1, 2015
Affiliation
Kabaya Foods Corporation
Department
Overseas project office
City
Sex
Male
Collecting information which is indispensable for overseas business expansion in the future, such as grasping consumer needs, the investigation and analysis of local competition goods, confirming distribution business, logistics environment, and raw material circumstances and procurement, as well as research on partner candidate companies.
1. Goals and achievements Goals
• Analyze products sold at the site and grasp the consumer needs. • For establishing joint venture in the future, make research on local excellent partner candidates. • As to the form of the advance after the internship, consider low cost and low risk form.
Achievements
• Selected a marketable category in present and the future, and set the priority of the advance. • Contacted with a local partner candidate company and checked the possession property and the company. • For low cost and low risk form of the advance, I participated in a seminar, and conducted interviews with law firms and audit companies, etc. I have summarized the specific measures for the form of the advance, as well as performed a trial calculation for the necessary investment amount.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I was in trouble understanding Thai preferences about foods.
How you handled the problems
I made efforts to grasp tastes of foods by setting the evaluation target the wide range of foods, such as all the sweets at the market, ice cream, dairy products, and fruits and sweets sold at a float. I collected opinions from staff members at the host organization to obtain the proof. When deciding the final quality, however, I felt it necessary not only to push Japanese taste to the site but also to discuss with local partner candidate companies
Internship experience 1
At the office of the host organization
Evaluating sampling of local products (at the hotel I stayed)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons
Capability, skills, and knowledge
Ability to understand and respect foreign cultures. National identity. Language ability (Thai)
Reasons
I realized once again that it is important to understand and respect the various differences in the tastes of foods, lifestyle and the business protocol, because the customers of the products such as sweets are general consumers. At the same time, it was the good opportunity to think "What kind of benefit we could offer?" to the people in the country as a Japanese manufacturer. Not enough opportunities to use Thai because the official language of the host organization was English.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through the long stay and work this time, I was able to have first hand knowledge of “daily Thai” that cannot be obtained from short stay such as travels and business trips. With appropriately sharing information that I have obtained at the site with the company I belong to, I have achieved the purposes such as “collecting necessary information for overseas expansion” and “narrowing down the categories that should be entered” with the speed and precision that were impossible to be obtained on a business trip basis. I also clarified the issues needs to be overcome. As to the issues that I could not overcome during the internship period, I would like to continue addressing them to overcome with using experiences, knowledge, and the human network built this time, greatly expand overseas business at the company I belong to, and lead to the success. 5. Comments from the host organization Kabaya Foods Corporation that the intern belongs to is considering the advance to Thailand, therefore the missions of this internship have been decided before the internship has started, which is 1) Consider the form of the advance to Thailand, 2) Research on collaboration companies in Thailand and building the relationship, 3) Local marketing. Therefore we made a start smoothly for the above missions at the time of the arrival and we have supported and advised appropriately as the host side. As a result, the above missions have been almost achieved during the period, we were able to provide sufficient information for the company’s consideration for the advance in Thailand. As the intern individual, although he was not accustomed to the life in foreign countries at first, showed the characteristic energy and aggressiveness and established the foundation for the work, languages and the life at the site by himself. I'm convinced that it was enough practice for him to perform activities in foreign countries independently in the future. Finally, whether this program made a success or not is depending on the intern’s own sense of purpose and one’s motivation rather than the support from the host organization. I wish that this will be fully informed to the persons who wish to participate in the internship in the future.
Internship experience 2
Business meeting with local company
Inspection of logistics center of local company
Completion Report (TA1008)
Internship outline
Country
Kingdom of Thailand
Bangkok
Host organization
EEC Engineering Network Co., Ltd
Host organization outline (businesses)
Designing, supervision, and consulting related to building utility engineering. Established in 1976. The number of employees is approx. 300.
Internship duration
From November 05, 2014, to February 14, 2015
Affiliation
P.T.Morimura & Associates, Ltd.
Department
Environment Department
City
Sex
Male
Facility designing in Thailand Building a local network for operating consulting business in Thailand
1. Goals and achievements Goals
(1) Understand the designing operations in Thailand by engaging in the designing operations as an on-the-job training. (2) Build a network as premises for operating consulting business in Thailand.
Achievements
(1) I was able to understand the basic approach to facility designing in Thailand by engaging in the basic designing of a large-scale facility. However, I was not able to understand the execution designing in detail, since I was only permitted to review the drawings. (2) I introduced a Japanese company in Thailand to the host organization, and asked the Japanese company to give a presentation to the host organization. As a result, I made the first step for building a network as it enabled the host organization, the Japanese company, and our company to cooperate each other.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) Differences in the standards used for designing between Japan and Thailand (2) Communication with local employees
How you handled the problems
(1) There were differences in the standards used for designing between Japan and Thailand, therefore, I managed to fill the gaps in facility designing operations between the countries by examining rationales for the standards. (2) When communicating the designing approach, I managed to use charts to make the communication more visually comprehensive.
Internship experience 1
On-site inspection
Inspection of work progress
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: English skills and communication skills Not improved: Thai language skills
Reasons
I used English on a daily basis as English was used on every occasion to communicate with local employees and prepare documents for presentation. I had few occasions to use Thai language in communicating with local employees, and asked local employees to translate in English whenever necessary.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through my experience in this three-month internship program, I realized that English communication skills are indispensable, and my English skills are still to be improved. I also realized that I must improve my English skills to work abroad. I realized that it is important to understand local culture and lifestyle for building trust in relationships with local employees and clients. I was able to understand the differences in facility designing between Japan and Thailand by engaging in designing jobs. I think that it is useful to understand differences in the designing approach between Japan and Thailand, and to share such information with all people in the company for promoting our consulting business in foreign countries.
5. Comments from the host organization He not only worked as an engineer, but also taught us the cultural background of Japan. Thanks to him, we were able to share such information. His cheerful character motivated us. He participated in all events including English class, new year party, and Thai cuisine party. In addition, he demonstrated Japanese style of business approaches including presentation, and related skills at the office.
Internship experience 2
Party after the training for employees
Construction of a miniature dam as part of the training for employees
Completion Report (TA1031)
Country
The Kingdom of Thailand
Samut Prakan
Host organization
R.S. Cannery Co., Ltd.
Host organization outline (businesses)
Manufacture of canned foods and retort pouch foods
Internship duration
September 3, 2014 to March 1, 2015
Affiliation
HOTEI FOODS CORPORATION co., ltd.
Department
Sales Department
City
Sex
Male
For enhancing smooth communication and gaining robust connection at the site, acquire basic knowledge of manufacture methods, quality control, and sales promotion. In addition, plan to facilitate overseas expansion by collecting knowledge and information of new product development.
Internship outline
1. Goals and achievements Grasp manufacturing process and renew factory management confirmation form. Grasp inspection methods and acceptance criteria at product inspection. Grasp logistics process of products. Summarize procedures and information etc. to develop new products.
Goals
• • • •
Achievements
• Grasped manufacturing process and renewed factory management confirmation form by inspecting factories. • Grasped product inspection methods and acceptance criteria by participating in inspections every week. • Learned logistics process of products, the flow for Japan in particular. • New contract was concluded with a Japanese company, and I have learned the procedure/flow of new product.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• Communication in local language. When Japanese and English were understood, there were no problems in particular, but I had troubles because there were local staff members who can speak local language only. I participated in meetings however it was conducted in Thai. • As visa application didn’t pass, I had to return home temporarily, which resulted in creating problems in planning.
How you handled the problems
• I hired a private teacher of local language on a weekend and aimed at the improvement of local language. • I returned to the site, had meetings with the person in charge and reconsidered the order of priorities that I should learn in the remaining time.
Internship experience 1
At the product inspection
At the meeting
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• Grasped overall knowledge about manufacturing process, quality control and logistics etc.
Reasons
• When conducting business management overseas, human resources who are coordinating related business in general (the cushion role) are required. To execute this job, I understand that overall knowledge about manufacturing processes, quality control and logistics are indispensable, which I was able to learn through this internship.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Since the department that I was dispatched this time was completely different from the one I belong to, I think that overall knowledge learned through the internship can be utilized in various situations in the future. Without understanding production methods, product planning, development, sales etc. would be difficult. I was firstly focused on learning basic methods in particular. As a result, I was able to gain knowledge of discovering problems, the causes of complaints, solutions, first selection of new packer, as a coordinator of entire business. Other than this, I was able to be involved in launching new products, so that I could grasp the flow as a summary. When I return to Japan, I would like to connect to promoting broad overseas expansion by the connection I built in the site, as well as with further quality control improvement in our company when compared with quality standards of our company.
5. Comments from the host organization When I met an intern at first, I thought he was a quiet person, however, as the time went by, he started communicating with various employees. It may have been good that he spoke Thai a little. When I asked the intern, he seemed to be studying Thai on the weekend. Although he had to return home temporarily, when he returned, he thought positively and addressed in various situations. We can learn a lot from his attitude. Although it was a short period as half year, we expect that the intern will play an active role in various situations in the future using the things learned in this half year after returning to Japan.
Internship experience 2
Confirming banding
With president of the host organization at New Year's party
Completion Report (TA2002)
•
Internship outline
•
Country
Kingdom of Thailand
Bang Phli
Host organization
AAPICO Plastics Public Company Limited.
Host organization outline (businesses)
Manufacturing of automobile parts (Plastic parts for two-wheel and four-wheel vehicles)
Internship duration
From December 02, 2014, to February 28, 2015
Affiliation
Takagiseiko Co.
Department
Product design department
City
Sex
Male
A series of processes at the host organization (Sales & marketing, manufacturing/maintenance of molds, manufacturing/packaging of products, painting of products, etc.) Preparation of KAIZEN proposals for improvement such as "in-plant 5S" with a clear understanding of a series of processes
1. Goals and achievements •
Goals
• •
Achievements
•
• •
Understand a series of processes from preparation for manufacturing to delivery, and learn each process systematically and intensively. Acquire skills to communicate in Thai language. Form a human network with the host organization to build a basic foundation in Thailand. Coordinated my schedule with the group manager of each section, and developed a plan to visit and see each process weekly. As a result, I was able to learn each process at the Thai plant as scheduled. I was able to acquire Thai language including frequently-used words and expressions in daily conversation and business practice. I was able to make acquaintance with many people through the visits to processes. As a result, I was able to build relationships with various sections to form a human network for the future business.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? •
Problems
•
How you handled the problems
• •
I had some troubles with communication with local workers as they were only speaking Thai language. I made proposals for improvement in working environment in comparison with Japanese plant, but it was difficult to gain their approval. I tried to communicate my ideas with simple Thai words and body language. When it did not work, I asked my supervisor, who can speak English, to communicate with them. I tried to accept ideas from local people and reflect them on my improvement proposals by showing them photographs of Japanese plants, instead of imposing my ideas.
Internship experience 1
Prototyping of a new product
Packaging/delivery of painted products
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
Improved language skills (Thai, English) Improved understanding of Thai culture
Reasons
•
I acquired some skills to converse in simple Thai language by listening to and learning from local workers and supervisors on a daily basis, as Thai conversation skills are indispensable for business practice. I felt that my English skills had somewhat improved, as I had many occasions to communicate in English with local managers and supervisors. I was able to gain deeper understanding of the differences in culture between the countries (e.g., lifestyle, custom, event) by actively communicating with people at the host organization.
•
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
• •
In a short period of time as three months, I was able to communicate with local people and understand the differences in culture through my experience in this internship program. At the beginning, I felt anxious as I had never lived abroad and did not know nothing about it, but I was able to overcome my anxiety, and had built self-confidence through my experience in working and living abroad. I was able to communicate accurately with foreign people by using mixture of local language, English, and body language, and I felt that this approach will be useful for working abroad in the future. In my past business practice, I had always communicated with foreign customers via mediators. However, although it may not happen in near future, I hope that I will build close relationships with customers by communicating face-to-face with them making use of my experience in dealing with foreign people from this internship program.
5. Comments from the host organization At first, we worried if he would be able to complete the three-month training as he had never lived abroad before, but, we saw him actively trying to communicate with local staff members from the first day of the training. Around one month after that, he became able to speak in simple Thai language, and seemed to overcome his anxiety for living abroad. In the second month of the training, he spelled out a proposal for improvement to the defects he noticed during the OJT, and led the following discussions to develop preventive measures involving clients. We imagine that this would be a valuable experience for him. As the host organization, we would appreciate if he was able to understand even a bit of how to work abroad through his experience in this internship program.
Internship experience 2
Maintenance of mold (Mold disassembly)
Quality check (Product dimension inspection)
Completion Report (TA 2007)
Internship outline
Country
Kingdom of Thailand
Bangkok
Host organization
Alberry Asia Co., Ltd.
Host organization outline (businesses)
Supporting Japanese companies for business expansion Providing one-stop services including market research, business planning, recruiting, accounting/tax advisory service after establishing local subsidiary
Internship duration
From December 08, 2014, to February 28, 2015
Affiliation
Ota Chuzosho Co.,Ltd.
Department
General Affairs Department
City
Sex
Female
Acquire basic knowledge and know-how necessary for starting business or working in Thailand through on-the-job training. Understand a series of processes from establishment of company to starting operations, and learn marketing, sales, and manufacturing.
1. Goals and achievements Goals
Learn the procedures/processes to establish a plant in Thailand, how to do business in Thailand after establishing the plant, and build business models. Conduct a market research on the casting industry, and expand human network with related companies. Become a business person who can act as a bridge between Japan and Thailand through experience in business practice, and improve abilities to carry out my jobs while maintaining good relationship.
Achievements
I was able to gain a deeper understanding of a series of legal processes necessary for establishing a plant, and operating procedures after establishing the plant. I was able to build a human network with related companies through visits to the plants of local companies and Japanese companies. I made acquaintance with consultants of various companies to gain hints to develop business models.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I painfully realized my lack of knowledge and language skills as all information on paper works and procedures were provided in Thai language.
How you handled the problems
I asked Thai staff members to answer my questions. I learned how important it is to understand information, including the current state of things, one by one for myself.
Internship experience 1
Company's tear-end gathering in Ayutthaya
Plant visit
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I was able to improve my knowledge and skills in various aspects, such as sales, manufacturing, and marketing, necessary for managing a company.
Reasons
I had a chance to learn knowledge and skills in various aspects, including sales, manufacturing, and marketing, from President Masui of the host organization, who is actually experienced in the management of a manufacturing company overseas. In addition, I was able to learn about the future direction and points to notice by attending consultation service with him. All these experiences would be valuable assets for me to manage a company in the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) While working in a country of different culture, we often encounter misunderstanding due to different way of thinking. However, I realized from my own experience that the bonds of people are created by understanding each other's culture, respecting each other's emotion, and keeping close communication each other, and that the business is sustained by interaction of people. I hope that I will be able to exercise my management skills in planning to develop business not only in Thailand, but also in other countries, in the future on the basis of the human network and my experience built in Thailand. In addition, I really appreciate and feel confident that I will be able to keep connected with the host organization after completing the internship program. 5. Comments from the host organization The period of the internship program was as short as three months including the year-end through new year holidays. During this period, she had many occasions to learn a series of legal procedures necessary for building a plant, and developed a deeper understanding. At the same time, she realized the importance of local supporting system and network for establishing a company. We believe that what she learned from this program will be useful in managing a business in countries of different cultures. Her involvement in this program motivated our young staff members. It was also a great opportunity for myself to reflect on the basics of corporate management. We appreciate that we had a chance to build a relationship with her.
Internship experience 2
Ceremony of purifying the building site of plant
In the office
Completion Report (TA 2008)
Internship outline
Country
Kingdom of Thailand
Bangkok
Host organization
Thai Subconstracting Promotion Association
Host organization outline (businesses)
A non-profit organization planning and organizing exhibitions, business matching opportunities, and seminars overseas to help developing the manufacturing industry in Thailand
Internship duration
From December 01, 2014, to February 28, 2015
Affiliation
Kaiho Sangyo Co., Ltd.
Department
International Operations Department
City
Sex
Male
(1) Communication with Japanese companies and local governments (2) Research on the recycling of automobiles and agricultural machines in Thailand (2) Participation in the "Research on CO2 reduction projects by automotive engine replacement"
1. Goals and achievements Goals
(1) Improve English and Thai language skills required for doing business in Thailand in the future (2) Understand the general state of affairs in the automobile recycling industry in Thailand (3) Build a human network required
Achievements
(1) Improved by actively communicating with local people. (2) Researched the general state of affairs, and submitted reports to the main office. (3) Achieved satisfactory results by approaching the staff members of the Thai Board of Investment.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I did not encounter any great difficulty.
How you handled the problems
Internship experience 1
Meeting with the chairperson and members of the Association
Attended visit to the plant of Greater Nagoya and skull practice session
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) Ability to adapt to different culture and environment (2) Critical/multifaceted thinking (3) Custom to think of career design
Reasons
(1) I was able to build good relationships with local people by actively learning and respecting local culture and language. (2) I was able to get into the habit of thinking from various points of view by carrying out my duties with impartial relationship without imposing my values and Japanese common sense. (3) I became able to think continuously what I want to do, and what I need to do for it.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
Now I have self-confidence in working abroad for the future, as I was able to communicate appropriately and build good relationships with local people even in a foreign country where I had no Japanese acquaintances, and I could not speak Japanese. I had conceived a stereotyped image towards Thai people such as "nondiligent" before, but I had a completely different view on Thai people after working with them. My impressions on Thai people are "serious," "respectful of others," and "strong sense of responsibility." From these gaps, I realized the importance of being impartial in evaluating things by seeing and thinking on my own without being bothered by any bias or rumor. I feel this is an important way of thinking wherever I may work in the future. I came to realize the importance of always reading the markets as I communicated with many people outside the host organization (e.g., corporate managers). I hope that I will carry out my duties with flexible ideas regardless of business category or section.
5. Comments from the host organization • • •
From the first day of the program, he tried to communicate actively with local staff members, both officially and privately, and to understand the culture and custom in Thailand. He was very broad-minded with a sense of humor, and seemed very good at building trust in relationships with people of different race or nationality. He had a positive influence on the workplace atmosphere, so we will miss him after he goes back to Japan. We hope that he will be a good business partner, and will act as a bridge between Japan and Thailand for the future development of industries in both countries.
Internship experience 2
Hearing on the agricultural machines in Thailand
Visit to a local joint venture
Completion Report (TA2010 )
Internship outline
• • •
Country
Kingdom of Thailand
Bangkok
Host organization
Seiko Advance (Thailand) Ltd.
Host organization outline (businesses)
Manufacturing/distribution of screen printing inks The number of employees: 104.
Internship duration
From December 08, 2014, to February 28, 2015
Affiliation
Osaka Steel Tube Co., Ltd.
Department
Osaka Office
City
Sex
Male
Understand local working environment through experience in business practice. Understand local style of sales & marketing through visits to clients with local sales representatives. Understand the actual situation of export operations.
1. Goals and achievements •
Goals
• •
Achievements
•
•
Understand local commercial practice, working environment, and culture to make use of the findings for sales operations at our company. Improve my communication skills in Thailand through the internship program. Understand the actual situation of local import companies, and learn their techniques. I was able to understand the actual situation, way of thinking, and culture in Thailand far more deeply than before taking part in the program through the hearing from the president, Japanese and Thai staff members. My language skills have improved to a degree where I was able to communicate in simple language to lead a daily life without major problems. Although I did not have a chance to engage in practical export works, I was able to understand what I want to do in the business operations at our company by attending the hearings and lectures.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
•
•
Because Thai language was mainly used in business practice, I had only a few things to do in situations where I did not understand Thai language. Because there was a mutual misunderstanding about the internship program, and my activities were restricted, the decision was made on my activities in the program very late. I tried to communicate in mixture of English and Thai language with help from local staff members who understand English and Japanese staff members. In addition, I tried to use Thai language having lunch with Thai staff members, sometimes by reference to a textbook. I felt very assured as I had support from local people. I decided to develop detailed schedule for myself taking the advice from staff members after several meetings with parties concerned to discuss the specific activities and communicate my ideas.
Internship experience 1
Visit to a client with a local sales rep (1)
Visit to a client with a local sales rep (2)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
•
Reasons
•
•
•
Improved: Understanding of local culture and custom, positive attitude towards local language and communication with foreign people Not improved: English skills for business, practical skills as a sales rep Because people did not understand Japanese in the company and my residential area, I had to use Thai language on many occasions. As a result, my communication skills and comprehension in Thai language had improved. I had English lessons in Thailand, but there were few occasions to speak English. Therefore, my English skills did not improved enough to use in business practice.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I feel that my experience as an intern in this three-month program was very useful for our company to develop sales operations overseas for the future. First, I was able to understand the culture and custom of a different country, as well as, way of thinking and attitude of local people towards business through my experience in living abroad as an intern. I think this will be useful for me to deal with people from other countries in business practice in the future. Second, I was able to learn much about Japanese companies expanding their operations overseas, because the host organization has been engaged in promoting business development overseas for a long time. Although the business category is different from ours, I feel that the host organization will be a company worth watching when our company will expand operations overseas in the future. Third, because the host organization is also engage in export business, I was able to learn much about systems and projects of other companies, which will be useful for our company to expand export business in the future. I really hope to develop this experience further for our company. 5. Comments from the host organization We think that he was able to accumulate experience in a different environment and a different business category from his company as he realized differences in culture, custom, and race between Japan and Thailand. We had a good impression on his positive attitude towards active communication with Thai staff members. We hope that he will make use of his knowledge and experience acquired in this internship program to play an even more active role in expanding operations overseas for his company in the future.
Internship experience 2
In the office
On-the-job training (in front of the main gate)
Socialist Republic of Viet Nam
Completion Report (KB1094)
Internship outline
Country
Socialist Republic of Viet Nam
Host organization
Institute of Energy (IE)
Host organization outline (businesses)
A power-related research institute, belonging to the Ministry of Industry and Trade (MOIT) of Vietnam. The institute provides support in the electric power policy planning for the Vietnamese government and conducts power surveys within Vietnam, in cooperation with domestic and foreign companies.
Internship duration
September 16, 2014 - January 17, 2015
Affiliation
Hitachi Research Laboratory, Hitachi, Ltd.
Department
Energy and Environment Research Laboratory Department of Applied Energy System Research
City
Hanoi
Sex
Male
Conducting research on power conditions and understanding the status quo of wind power generation in Vietnam, particularly by researching the wind power generation-related systems, by tracing the feasibility study (FS) relating to IE’s installation of wind power plants and by visiting wind power plants.
1. Goals and achievements Goals
1) Research into power business conditions, 2) Trace feasibility study (FS) in terms of the introduction cost of wind power plants and expected profits of selling electric power, etc., 3) Visit wind power plants, and 4) Interview investors and operators of wind power plants
Achievements
1) Understood the status quo by studying the public knowledge and released ministerial ordinance, receuved from IE; 2) Learned the generator layout of wind power plants and the method of assessing its influence on the amount of electricity produced, by utilizing the wind state analysis and power generation prediction program (Western sharewares) that IE uses; 3) Visited the offshore wind power plant and the transformer facility in Bac Lieu Province to understand the reality of operations; and 4) Created a survey for wind power operators and sent the hard copies to 17 companies (received no responses)
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I requested the disclosure of the FS report, created by IE, for FS tracing. However, as this FS information is an internal document of IE as well as a technological materials, I had to obtain documents or email responses stating the disclosure permission and non-infringement of Vietnamese laws and regulations on export control and American EAR (expanded referent of laws and regulations) in order to obtain the information.
How you handled the problems
Responses were not obtained despite my verbal and email explanations regarding the necessity to correspond to the laws and regulations. As an alternative, I requested the suggestions of contents that are learnable without referring to the past FS materials. There were tutorial materials that person in charge learned from a European organization; however, the handling of these materials were also unclear. Therefore, the FS tracing was considered complete with learning how to use the program. From this reason, information regarding costs that are specific to Vietnam could not be obtained.
Internship experience 1
Institute of Energy (conducting business on the 3rd floor)
In my room (researching and organizing materials on my PC)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1) Improved abilities: Stress tolerance, local adaptability, networking ability 2) Unimproved abilities: Languages (English, Vietnamese)
Reasons
1) (Stress tolerance) Released stress with running, playing tennis and going to a gym as there was no day-to-day interactions and conversations at work. (Local adaptability) I was generally able to do what are necessary for my daily life by myself, despite the differences in cultures and language barriers. (Networking ability) I made appointments with the employees of infrastructure companies that I met in seminars and visited their companies. 2) I was only able to have few-hour meetings every two weeks with my instructor. Furthermore, due to the difficulty in communicating in English, we often communicated in writing and emails. Being able to pick-up numbers in Vietnamese was enough for shopping and eating-out purposes.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) 1) Information about Vietnamese power businesses, obtained through research activities and interviews with infrastructure companies operating in Vietnam, is considered to be the basis for the expansion policies into Vietnam or for the consideration of device specifications for the Vietnamese local market. 2) I was able to gain understanding of Vietnamese power businesses and the surrounding environment by experiencing power outages and observing the temperament of people with whom I interacted, power distribution installations (messy wiring works and installation of pole transformers, etc.) and the transportation infrastructure, in everyday life. From now on, the direction for technology development can be discussed and proposed while taking status quo of Vietnam into considerations in terms of physical and human resources, transportation, installations and operations. 3) Network of contacts developed in the host organization, infrastructure companies operating in Vietnam and activities outside of work (Hanoi Japanese Tennis Club) will be useful as a channel of information in the future. I can also take advantage of the local network for my future involvements in local projects.
5. Comments from the host organization The internship project allows us to contribute to the human resource development of young Japanese people and develop business relationships between Japanese and Vietnamese companies and organizations. The intern completed all the planned activities during his internship at IE. The intern possesses enough knowledge and diligence and has fulfilled his goals and objectives for his internship plan. Although the internship program for FY2014 has ended, we are looking forward to keeping our cooperation with the intern’s company as well as the Japanese organizations in general.
Internship experience 2
Offshore wind power plant in Bac Lieu Province (GE product 1.6MW 10 units)
Transformer facility (Power is transmitted to Bac Lieu Province and neighboring provinces through a single line each)
Completion Report Country
Socialist Republic Viet Nam
Host organization
Quang Ninh Investment Promotion Agency
Host organization outline (businesses)
Local agency established to promote the investment to Quang Ninh province. Investment promotion activities, such as preparation for holding conferences, planning investment environment improvement policy, etc., and a centralized window for investment related procedure.
Internship duration
September 3, 2014 － February 14, 2015
Affiliation
UNITIKA LTD.
Department
Global strategy promotion department
(KB1109)
Internship outline
of
Halong
City
Sex
Male
The investment environmental research of Quang Ninh province to promote the investment from Japanese companies, and planning a policy draft as an advisory board. Market research for our company’s trade materials in Vietnam and Quang Ninh province.
1. Goals and achievements Goals
• Collecting information about ODA and FDI (foreign direct investment) from Japan, and investigation of local companies. • Creating connections with government institutions and local companies through the internship at the host organization. • Developing basic ability as global human resources through the work and daily life.
Achievements
• I collected various information by using public institutions such as JETRO and JICA and building connections aggressively. • It was able to build connections with government institutions, local companies, also expand it to our company’s subsidiaries in Vietnam by using the relationship of conference and interns. • The abilities of adapting to different culture, managing stress and languages (English and Vietnamese) as global human resources, have improved by living under the environment where Japanese weren’t nearby.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• As a person in charge of inviting Japanese companies in the advisory board to advise People’s Commissar, I was assigned from nothing the measures of investment promotion activities to Japanese companies, which industry should be concentrated on, etc. • When I got terrible inflammation on my foot due to germs, there was no reliable hospital nearby. Therefore I left it as it, as a result, it got deteriorated.
How you handled the problems
• I have proposed prioritized fields for investment based on the current situation in Quang Ninh province, I made action plans and a company list. I have also made a simple map of Japan industry as a decision material in the future, discussed industry structure. I made efforts to explain Japanese company’s stance and current situation first,so that the host organization will be able to discuss continuously. • I should have gone to a local hospital accompanied by a staff member at the host organization if I thought it was a little doubtful. However, there was no hospital accepting foreign insurance in Quang Ninh province, so I kept it as it was and got deteriorated. Consequently, I went to Japanese hospital in Hanoi for the treatment by a taxi chartered. It was very helpful that I have exchanged information with peers of the internship in advance, so that I could share the information such as places.
Internship experience 1
In front of the government office complex
At the office of the investment promotion department in the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Overlooking Japanese industry as a whole. Understanding the way of thinking of Vietnamese government side. Languages (English and Vietnamese). Stress management. The situation of investment attraction by foreign capital such as China and Korea.
Reasons
• It was an opportunity to reconsider the situation of Japanese industry through the internship. • By attending a meeting as a Vietnam government (local government) side, I was able to understand the way of thinking on the Vietnamese side. • Since the host organization is aggressively attracting foreign capital, there are many people who have good command of English, English proficiency in general has improved through the conversation in daily life and the correspondence on reports. I have acquired the way of thinking to accept local culture and custom. • It was difficult to collect information about foreign capital. Also there was almost no opportunity to deal with it at work.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I was able to have first hand knowledge of Vietnamese economic ability and a way of thinking of the government through the experience this time. In addition, I was able to learn the work process of local government institutions and companies, and the importance of the connection. Since I was able to link the connection built during the dispatch period to our company’s group in Vietnam, I think I can utilize it for the business in Vietnam in the future. As a member of advisory of investment attraction, I was able to overlook the situations of Japanese industry and companies, and also ASEAN once again. Also I was able to get a glimpse of a way of thinking of Japanese government and expectation to the Vietnam market that would be developing in the future, which was a very valuable experience. Based on these experiences, I will utilize for our company’s global expansion in the future. 5. Comments from the host organization The acceptance of this intern was very effective to the development for Quang Ninh province. During the internship, the intern provided various jobs such as translation to Japanese, an analysis of Japanese market, making a list of companies that have potential to invest to Quang Ninh province, a proposal of the advantages and the strengths of Quang Ninh province, and gaining a feedback from the Japanese delegation who visited us. Furthermore, the intern provided information about the interest and the way of thinking of Japanese companies and the way of Japanese business that Quang Ninh province should know to build and improve a relationship with Japanese companies. The intern was assiduous in work every day, and acted independently with a sense of responsibility, therefore there was no problem to conduct the internship at all.
Internship experience 2
Participation in master plan outline presentation
Dealing with a delegation of Japanese companies
Completion Report (KB1113)
Internship outline
Country
Socialist Republic of Viet Nam
Hanoi
Host organization
Vietnam Chamber of Commerce and Industry (VCCI)
Host organization outline (businesses)
Chamber of commerce and industry representing Vietnamese companies and labor, which carries out supporting the development of more than 10,000 members of companies, the attraction of investment for foreign affiliated companies, the matching with Vietnamese companies, and issuing the place of origin certificate of export products, etc.
Internship duration
September 3, 2014 － February 12, 2015
Affiliation
ASAHI GLASS CO., LTD.
Department
Glass company Automotive department
City
Sex
Male
• Participation in investment, trade promotion seminars held in various places in Vietnam, and business networking events for foreign affiliated companies, and the operation support. • Visit Vietnamese local companies, government institutions and an industry group.
1. Goals and achievements Goals
• Experience Vietnamese economic condition and business environment. • Expand network connections for future business development.
Achievements
• Internship activities at VCCI bases in the various places of Vietnam (Hanoi, Da Nang, Ho Chi Minh, and Thanh Hoa), participation in seminars in local cities (Thai Binh province, Thanh Hoa provice, Ha Giang province, others) and making visits for tens of times to local companies in Vietnam, university and government institutions and industry groups. Through these experiences, I was able to deepen understanding not only business environment but also history, culture, and sense of values. I was also able to build connections and a network widely.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• I was often confused by the difference in the work process between Japanese and Vietnamese. (e.g. Japanese: PDCA, team play style; Vietnamese: first, try out, individual play style) • I was troubled when I could not make an appointment with Vietnamese local company.
How you handled the problems
• Since how to conduct work is largely attributable to culture and sense of values, I have prioritized on building a trust relationship with the staff members at the host organization. Based on this, I tried to confirm the important matters from myself. • I have asked our company’s global bases or the staff members at the host organization to support making appointments, as a result I was able to increase the places of visits.
Internship experience 1
VCCI: Business in Hanoi
Investment promotion seminar at Thanh Hoa province
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) Diversity mind (2) Communication ability in English (3) Hypothesis building ability
Reasons
(1) Because I was able to experience the business style and the sense of values which were different from Japanese ones by belonging not to a Japanese company but to the organization mainly consists of Vietnamese. (2) Because the communication was mainly in English. (3) Because investigation activity was advanced by hypothesis and inspection style while information and knowledge were limited.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • I'd like to widely introduce knowledge about business environment in Vietnam and the connections and the network I got through the internship activities, and establish a foothold of expanding business in Vietnam. • When considering business in an emerging country like Vietnam, I would like to collect information with light footwork and the sense of speed, like the internship activities this time. 5. Comments from the host organization • The intern addressed internship activities in VCCI seriously and contributed to VCCI greatly especially for business matching events between Vietnamese companies and Japanese companies. • He was also addressing energetically business trips all over the country and the research activities in the business area of the company he belongs to. • I'm convinced that this activity was the chance to deepen understanding of Vietnamese business protocol and business, and it’s my sincere hope that this could be useful for his career building in the future.
Internship experience 2
Investigation for industrial park in the suburb of Hanoi
Ho Chi Minh business matching event
Completion Report Country
Socialist Republic of Viet Nam
Host organization
Vietnam Chamber of Commerce and Industry(VCCI)
Host organization outline (businesses)
It is an organization engaging in development of the industry, mainly support for Vietnamese companies with 9 bases all over the country and about 1100 staff in total. The main activities include holding seminars concerning trading and investment promotion, organizing networking with companies in other countries, and submitting recommendations to the government.
Internship duration
September 3, 2014 － February 12, 2015
Affiliation
Japan Radio Co., Ltd.
Department
Management Strategy
(KB1150)
Internship outline
Hanoi
City
Sex
Male
• Attendance at investment promotion seminars held by ministries and business networking events of overseas companies • Arrangement of business networking events of Japan and Vietnam and visits of groups of Vietnamese companies to Japan • Visits to and interviewing with local companies which I got acquainted with through the internship activities and Hi-Tech Park, etc.
1. Goals and achievements Goals
• To build a human network to enhance and promote business development in Vietnam through internship activities • To acquire the latest information of Vietnamese economics, locality and insight by living in the country • To get ideas for new business and to design / plan them
Achievements
• I worked at the VCCI bases in the north / middle / south of Vietnam and created a human network with VCCI members. Also I had interaction with business people of Japan and Vietnam and government officials, and enlarged the human network through various seminars and events. • I could get chances to visit factories and industrial parks through the human network and understand actual business condition and investment environment more deeply. • I suggested a hundred business ideas on the basis of inputs which I had got from company visits and overseas life.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• Though VCCI staff were very cooperative, I was often asked to do tasks at the last minute and had troubles to deal with them when we prepared for and manage seminars and events. (e.g. I was asked to make a speech in Vietnamese on the day of a seminar, I was assigned to serve as MC on the preceding day, etc.)
How you handled the problems
• I thought that this problem was attributed to the difference in sense of time between the Japanese and the Vietnamese and threw away my Japanese standard instantly. I dealt with unexpected tasks with willingness and examining, suggesting and carrying out alternative viable ideas over a finite period of time. • Such attitude received VCCI members’ recognition and I could build a stronger confidential relationship with them. In addition, I could get their cooperation and support for the internship plan which I designed locally (internship in the VCCI base in the middle / south of the country).
Internship experience 1
Hanoi Business Networking
Dalat Investment Promotion Seminar
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improved ability / skill / knowledge] • Communication skills (English, Vietnamese language, interviewing and how to build a confidential relationship) • Deeper understanding of business custom in Vietnam
Reasons
•
•
Though in VCCI they have many opportunities to use English as they interact with ambassadors of other countries and overseas companies, Vietnamese language is used mainly. My skill of Vietnamese which had been insufficient only with the training before leaving Japan tremendously improved to the level that I had no problem with daily conversation. I could create a strong confidential relationship by means of communicating without flinching and accepting Vietnamese ways flexibly without sticking to Japanese ways. I could visit and interview with many Vietnamese companies thanks to the connection of VCCI which is authoritative in the industry world of the country.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) [Experience / achievement of the internship] • To have built a relationship with VCCI which has more than ten thousand of domestic member companies and a relationship with government officials and ambassadors of other countries • To have got deeper relationship as colleagues with VCCI staff not only on business but also privately • To have acquired a broad human network through seminars and networking involved with VCCI • To have had interaction with other interns who think about advance to Vietnam [How to utilize the above in the future] • In relation to my belonging company’s overseas business, I would make use of the human network which I have got through the internship for development utilizing the company’s technology and knowledge.
5. Comments from the host organization • • • •
He worked hard in his internship activities in VCCI. He contributed to trading promotion activities of VCCI between Japan and Vietnam. He tried to interact actively with Vietnamese companies on a lot of local business trips and at seminars and business networking organized by VCCI. We expect that he will acquire broader knowledge about Vietnamese business and its custom in the future. Also we hope that the internship activities will be useful for his career development in the future.
Internship experience 2
Visit to Saigon Hi-Tech Park
Meeting at Da-nang Hi-Teck Park
Completion Report (KB2021)
Internship outline
• • •
Country
Socialist Republic of Viet Nam
Hanoi
Host organization
Vietnam Textile and Apparel Association (VITAS)
Host organization outline (businesses)
Vietnam Textile and Apparel Association, a nongovernmental organization. Providing support to the members of the association for manufacturing, export, services related to textile and apparel and trading.
Internship duration
December 2, 2014 - February 14, 2015
Affiliation
Ritsumeikan University
Department
College of International Relations
City
Sex
Male
Visit to the cloth production and sewing plants and participation in various seminars. Interpretation at worksites concerning price negotiation and payment methods. Creation of reports according to each theme and their presentation at office.
1. Goals and achievements Goals
(1) To understand the supply chain of textile and garment industry in Vietnam. (2) To deepen my understanding of business practices and culture of Vietnam. (3) To form an interpersonal network with whom I can consult and exchange information when I visit Vietnam again in the future.
Achievements
(1) I achieved the goal by participating in various seminars and visiting plants and companies. (2) I deepened my understanding of them through business trips and visit to companies, not only working in the office. (3) I have built connections with managers of various companies in addition to the staff of the Host Organization.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
As I was accepted at Vietnam Textile and Apparel Association, I had easy access to the information of the industry in Vietnam. However, I had few chances to learn about business and approaches of Japanese companies in the industry. Consequently, I had perspectives only from the Vietnam side.
How you handled the problems
I asked the Host Organization to introduce Japanese companies, and consulted personnel of JETRO (Japan External Trade Organization) to get opportunities to meet staff of Japanese companies. Preparing and conveying my questions and what I concern beforehand, I met staff of Japanese companies and learned their business and attitude toward work.
Internship experience 1
A sewing plant in the suburb of Hanoi
A workshop on supply chain management (Ho Chi Minh City)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
My understanding of culture and customs of Vietnam has increased through daily life. The local language skills did not reach the level I had expected. My patience and flexibility have increased.
Reasons
I had limited opportunities to use Vietnamese language because we communicated in English or Chinese in the office. As for patience and flexibility, I realized that what Japanese think is natural is not always regarded as natural in Vietnam, and I also experienced sudden changes of appointments and schedules frequently. To deal with these difficulties, it was important to flexibly respond to matters with patience and without becoming irritated or angry.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I studied textile and garment industry in Vietnam from upstream to downstream during this internship program. Many foreign enterprises have been making investments in this industry which is growing rapidly. I am very interested in the industry and there are also many Japanese companies expanding their business into it. I hope to work in one of them where I can utilize my experiences in the future. In addition, as the supporting industry in the upstream has not yet developed compared to garment industry, I will pay attention as to how to develop the supporting industry and consider what I can do.
5. Comments from the host organization Although this intern did not have much expert knowledge when he came to Vietnam, he gradually made professional progress. Compared to other host organizations, he probably had to deal with a larger number of activities and practical business duties. We often gave him higher level of work duties with an intention that the hard work will lead to his career development. We hope that the experiences he gained in this internship will be applied to his career in the future.
Internship experience 2
Contract negotiation with a company in Hanoi
Checking samples in a showroom of a company
Completion Report (KB1103)
顔写真
Internship outline
Country
Socialist Republic of Viet Nam
Host organization
Institute of Management and Technology Promotion (IMT)
Host organization outline (businesses)
The number of employees is 5. The organization is doing activities focusing on mainly management of manufacturers. Using outside staff members as partners, it provides consulting, seminars, etc. concerning quality assurance (5S, improvement, etc.).
Internship duration
September 9, 2014 － December 6, 2014
Affiliation
Japan Quality Assurance Organization
Department
Planning
City
Sex
Ho Chi Minh
Female
・Research quality assurance system in Viet Nam/support management events on quality assurance. ・Survey what services the Host Organization can provides on quality assurance (correction and JIS certificate, etc.) ・Translate materials introducing services to obtain Japanese clients of the Host Organization.
1. Goals and achievements Goals
(1) Build up the base of business development of the Host Organization In Viet Nam and contribute to promotion of quality management system in Viet Nam. (2) Work as overseas staff member who encourages the Host Organization to advance to overseas markets.
Achievements
(1) Could hear honest opinions of Japanese/Viet Nam companies which need quality management services through company visit, etc. Explained and followed quality management services which the Host Organization may be able to provide. (2) Continued and developed relationship with the Host Organization and is now contacting them for mutual cooperation after I returned home.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) For preparation for seminar opening, I had difficulty in arranging a venue due to slow action of the staff member in a hotel. (2) It may be a busy season but the Host Organization could not respond to my requests well.
How you handled the problems
(1) Due to a late reply to my mail, I went to a hotel but the staff member of the hotel could not arrange for me well and so I confirmed unclear points with the manager directly and requested him to act properly. (2) While I asked them what I can help, I reminded them of my requested matters. In addition, I tried to do what I asked them to do as much as I can without relying on them.
Internship experience 1
Visit DUYTAN Plastics
Presentation introducing Japan for Vietnamese who have training in Japan
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Skills improved: (1) English ability in business (2) Knowledge on quality management system of Viet Nam (3) Understand/adapt Vietnamese customers and Vietnamese character Skills not improved: (4) Learn Vietnamese language
Reasons
(1) I collected information in English when I visited Vietnamese companies. (2) I could know the difference between Japan and Viet Nam concerning quality management system through hearing at visiting companies and plant tour. (3) I touched daily Vietnamese customs and Vietnamese character and thought of how to cope with them if they become obstacles. (4) Because I could make myself understood in both English and Japanese in business/private life.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I collected information through participation in JETRO Business Alliance (exhibition) and company tour, etc. and could reconfirm the service needs of the Host Organization. In addition, concerning quality management services which the Host Organization should provide, I am following it up after my return to Japan. If it is established, I can expect to expand business in Viet Nam between the Host Organization and my organization, thus leading to improvement of quality management system in Viet Nam. I have begun to do business with Vietnamese people while I forecast problems in advance which may arise due to Vietnamese customs and Vietnamese character and I think how I should cope with them if they actually occur.
5. Comments from the host organization The intern acted actively for a limited time and performed results. In each work, she listened to other staff members carefully and asked them about unclear points and acted voluntarily. In addition, the intern can speak English fluently and adapted herself to new environment, different cultures and people very well. We think such attitude led to smooth communication with Vietnamese staff members.
Internship experience 2
Seminar reception with the Host Organization’s staff member
Explain a case of improvement during plant tour
Completion Report (KB2008)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Institute of Management and Technology Promotion (IMT)
Host organization outline (businesses)
Human resource consulting and training programs services. Matching of companies with exclusive advisors.
Internship duration
December 8, 2014 - February 14, 2015
Affiliation
Ritsumeikan Asia Pacific University
Department
College of Asia Pacific Studies
City
Sex
Male
Interviews with staff of companies, translation, preparation for conferences, etc.
1. Goals and achievements (1)
Goals
(2)
(3) (4) Achievements
(1) (2) (3) (4)
To create a report on issues of human resource development and human resource industry, etc., which I learned during this internship program. To form an interpersonal network. To establish relationships with Vietnamese graduates of my university, relevant people of Vietnamese students and those involved in this internship program as well as staff of the Host Organization. To learn about marketing and management To create a new business plan, which is a task assigned by HIDA. I deepened my understanding of the issues of human resource development. I met various people in addition to the people I mentioned above and built relationships with them through duties in the Host Organization and daily life. I acquired knowledge on marketing and management by understanding the contents of human resource training and by interviews. I deepened perspectives regarding human resource business by identifying the problems of human resource development.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
During the first week after I started working at the Host Organization, I was assigned a task, which I had not expected to do, to prepare for Monozukuri Conference (Monozukuri means product manufacturing) held by Nikkei Business Publications, Inc. I unexpectedly had to do the task such as preparation of name tags and handouts, which is not related to the tasks of human resources development.
How you handled the problems
The purpose of the conference was to deepen the relationships between Japan and Vietnam through Monozukuri. I, therefore, decided to make preparations for the conference with an awareness of human resource issues that Japanese manufacturers face in Vietnam.
Internship experience 1
Interview at a human resource company
After the interview with the staff
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) My English speaking skills have improved. (2) Skills including business manners have improved. (3) I have increased my knowledge about issues related to human resources.
Reasons
(1) I had many chances to speak in English because the Host Organization was an overseas local company. (2) The Host Organization gave me advice to improve the skills. (3) I directly listened to the comments of staff working there by conducting interviews in addition to research on the Internet.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I will start searching a job in human resource business utilizing the knowledge about issues of human resources which I acquired during this internship program such as types of training for human resource development, problems related to human resources in Japanese and Vietnamese companies, etc. Specifically, I hope I can join a human resources company which operates in Vietnam. In the future, I would like to serve as a bridge between Vietnam and Japan by making efforts to solve problems in Japanese and Vietnamese companies.
5. Comments from the host organization This intern worked hard to collect information on trainings for human resource development in Vietnam and actively conducted interviews. His skills have improved day by day. We hope he continues efforts to further improve his skills.
Internship experience 2
Reception at the conference
Interviews in a human resource training program
Completion Report (KB2027)
Internship outline
• • •
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Institute of Management and Technology Promotion (IMT)
Host organization outline (businesses)
Provision of management consulting, education and training by off-the-job training programs, personnel and labor management and production control for local Japanese/ Vietnamese companies.
Internship duration
December 2, 2014 - February 14, 2015
Affiliation
Waseda University
Department
School of Political Science and Economics
City
Sex
Male
Expansion of markets by new customer acquisition (Research and selection of potential customers, visits to companies, proposing new products). Preparation and management of Asia Monozukuri Conference 2014 co-hosted by IMT,HIDA and JETRO. Support operations for research and study projects of the Host Organization.
1. Goals and achievements •
Goals
• • Achievements
To acquire competencies to achieve results even under difficult situations by working together with people having different values and backgrounds. To understand how Japanese companies advance business in Vietnam and the challenges they will face. To deepen understanding of Human Resource Management (HRM), which is my major, through experiences.
I was able to work with Vietnamese staff at the office while building relationships of trust by communicating closely with them. Even on my days-off, I participated in events such as staff member’s wedding ceremony and parties at home. These helped me to build closer relationships with the surrounding people. In addition, I engaged in my duties to achieve results with an awareness of flexible thinking and positive attitudes. Through research on companies and interviews with their staff members, I learned the problems of human resource management in Vietnamese companies, and closely studied what policies Japanese companies should take when expanding their business in Vietnam.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I was often puzzled because the request level for each assignment was unclear and there was a difference in perception of time when making a schedule.
How you handled the problems
I made efforts to repeatedly confirm the company’s objective for each task and the entire flow of a project and share them precisely with the staff members. In promoting the tasks, I actively expressed my opinions and asked them to make discussions to produce greater results for each assignment.
Internship experience 1
In IMT office
The conference venue
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• • •
Reasons
Understanding of the characteristics of business in Vietnam. Mental and physical strength to take maximum advantage of my capabilities in different culture. My English skills have improved, although the local language (Vietnamese) skills have not.
I recognized the difference between Vietnam and Japan in the characteristics and customs of business by meeting and working with many people. In my everyday work, there were many occasions when I felt I was directly experiencing the rapid economic growth. I engaged in my duties while adapting myself to the local circumstances; I commuted to the office by local bus every day, visited clients by traveling for three hours each way to get there using bus and motorcycle taxi, and experienced “cordial welcome” at parties. I never experienced major stress nor health problems during my internship and enjoyed life there by adapting myself to the environment. As I communicated in English everyday, I had little chance to speak Vietnamese at the sentence level.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I plan to work in a financial institution from which I have received an unofficial job offer. This internship program provided me with a chance to recognize my strengths and weaknesses when working in a newly emerging country in order to engage in overseas business in the institution and to become a person who play an important role in expanding markets. This internship experience helped me to establish a platform for improving my skills and gave me a great incentive to consider my career-building. Through my daily office work and research and interviews with staff of Japanese/Vietnamese companies, I was able to consider potential problems when I conduct management of local staff members in the future. I also learned about necessary procedures to take when my company expands business in Vietnam and market characteristics to be considered, while taking into account the examples of other companies in the same industry.
5. Comments from the host organization For the two and a half months, this intern greatly contributed to us by performing duties at high levels in various projects that are very important for IMT. We are very grateful to him. Although he is still at university and his work experiences were not sufficient, he completed our assignments with his greatest efforts and sincere attitude. We give high evaluation for his work. We are confident and expect that he will play an important role in the world as a person representing Japan in the future.
Internship experience 2
Interviews with clients at their office
At a wedding ceremony of a staff member
Completion Report Country
Socialist Republic of Viet Nam
Host organization
Business Startup Support Center (BSSC)
Host organization outline (businesses)
A public service corporation which support young entrepreneurs (financing, rental office, business training, holding of events, etc.) The number of employees is about ten.
Internship duration
December 2, 2014 - February 14, 2015
Affiliation
The University of Tokyo
Department
College of Arts and Sciences
(KB2020)
Internship outline
Ho Chi Minh
City
Sex
Male
Visiting young entrepreneurs, local companies, university students who have intentions of starting business and various events, and summarize what I learned in a report (50％). Creation of a report on the business environment in Vietnam (40％). Learning Vietnamese language (10%).
1. Goals and achievements •
Goals
• •
Achievements
•
•
To fully understand the business environment in Vietnam by conducting interviews with the local entrepreneurs and companies. To deepen understanding of the environment to start business through developing connections with Japanese business persons working in Ho Chi Minh City. To acquire Vietnamese language skills and improve international communication skills. I achieved the first two objectives mentioned above. I obtained satisfactory results regarding the acquisition of knowledge on the business environment and development of connections in particular. For example, I learned the current business environment of Vietnam and found out there are wasteful operations in the work processes, although large-scale makers set 5S*, and the national and quasi-national enterprises have strong influence in the business field. I have also developed a business relationship with a person who plans to start a new business in Vietnam. (*5S is a method to organize workplace: seiri (sort), seiton (set in order), seiso (shine), seiketsu (standardize) and shitsuke (sustain)). Although my Vietnamese language skills reached a level which I can manage to perform daily conversation, I felt the necessity to figure out how to communicate with others when there is a language barrier. It is very regretful for me that I hardly made a contribution to the Host Organization as a Japanese intern, although I tried to do, because my Vietnamese language skills did not improve to the level high enough to make a contribution.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
•
•
I had many days having no tasks to do as an intern all day because there was sudden cancellation of appointment and a person in charge of this internship was too busy. As almost all the conversations with staff in the office were made in Vietnamese language, it was difficult to build relationships of trust, although I became friendly with them. I set up a specific target by myself, read necessary materials and made appointments on my own. Specifically, I decided to create reports on “Problems faced by Japanese companies in Vietnam,” and “Potentials for new businesses related to human resource introduction operations.” I made appointments with the related companies by phone and personal connections and conducted interviews, and read local free papers closely to obtain the latest relevant information. I positively talked to the staff if there are tasks I would be able to conduct. I also promoted relationships with them by memorizing local songs in the local language.
Internship experience 1
Visit to a company (Saigon Paper Company)
Interview with a young entrepreneur
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
Understanding of business environment and customs in Vietnam. Language skills.
Reasons
Both improved. • I understood through experiences that people’s needs, business customs and laws greatly differ according to the country. Although it is important to have a perspective as a foreigner, it is often the case that a problem for foreigners is not always a problem for Vietnamese people; this is nothing special but I finally understood it through local experiences such as visit to the local entrepreneurs and price negotiations. • My English writing skills have improved in particular. My Vietnamese skills have also improved but not reached the sufficient level to use it at work..
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
From a short-term perspective on my career development, I learned attitude of being a consultant. In the interviews with various Vietnamese entrepreneurs and staff of Japanese companies, I made mistakes such that I adhered to superficial issues and asked leading questions based on my hypothesis. Fortunately, I met people who pointed out my mistakes, and this turned to be a source of encouragement for me. I believe that this experience I gained will certainly become a great asset in my career development as a business consultant in the future. From a long-term perspective on my career development, this internship gave me an incentive to start a business. Before I visited Vietnam, I had no future vision of myself 5 or 10 years from now. Through meeting with various young entrepreneurs in Vietnam and facing a wide range of social problems, my psychological hurdle toward starting of business was lowered, and I found several areas in which I want to start a business. Some young Vietnamese entrepreneurs I met have started a small business with their own money or that of family. They consider that risks involved in starting a business are not bigger than those that come along when you are unable to control your own life. I had never had such attitude. Having these future visions, I reconsidered what to do now. In particular, I have become acutely aware of the necessity of having a positive attitude toward the acquisition of accounting knowledge, language proficiency for communication and forming of an interpersonal network.
5. Comments from the host organization [Good points] • This intern had a positive attitude to learn the local language and songs. • He also positively engaged in activities of the Host Organization and established friendly relationships with the staff. We expect that we can maintain the good relationships. • He frequently asked questions to learn about start-up companies in Vietnam in details and to understand their problems . • He proactively set themes, made plans and did research to create reports. [Point to be improved] He was late to submit a report to the person in charge.
Internship experience 2
Learning the Vietnamese language
Young Leaders Forum 2014 sponsored by BSSC
Completion Report Country
Socialist Republic of Viet Nam
Host organization
Hanoi Seaproducts Import & Export Joint Stock Corporation (Seaprodex Hanoi)
Host organization outline (businesses)
[Description of business] Former government-run company, exporting marine products mainly shrimp, squid and clam especially for Japan. (Privatized in 2007) [The number of employees] 250 people (about 50 in Hanoi office)
Internship duration
September 3, 2014 － February 14, 2015
Affiliation
ICHIMARU PHARCOS Co., Ltd.
Department
Production department
(KB1107)
Internship outline
Hanoi
City
Sex
Male
(1) Market research by Marketing (2) Practical study of trading by documents (invoices etc.) (3) Improvement activities at an in-house processing plant (5S etc.) (4) Attending to Japanese companies (5) Launch our company’s own supermarkets and its management (6) Investigation of the domestic trend of cosmetics and health food
1. Goals and achievements Goals
(1) Acquire the ability to accommodate foreign languages (local language, English) (2) Build wide connections (3) Find problems at a manufacturing site, and propose countermeasures (4) Grasp domestic trend of cosmetics and health food in Vietnam
Achievements
(1) Acquiring Vietnamese was difficult beyond my expectation and I have only acquired daily conversation level. There were a lot of situations where almost no English is understood, I don’t have the sense that it has been progressed. (2) Since I have aggressively sought the opportunities for mingling, I was able to meet people who might provide supports for the procurement of raw materials in our company, and I was able to accomplish it. (3) As the level of factory was higher than I have imagined, there were few problems, but further improvement points could be proposed. (4) As to the trend about cosmetics and health food, I was able to submit the useful reports to the department I belong to, which could be obtained by living.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• Communication barrier by languages (Vietnamese and English) • Sudden schedule change and cancellation
How you handled the problems
• Since there were many cases where I could not catch what they were saying, I wrote down the contents on papers to confirm. Sometimes I drew pictures to confirm if there was no misunderstanding. Dictionary application was also utilized. • I have followed all the schedule changes since I recognized that it was the trait of this country. I tried not to think why.
Internship experience 1
Working at the desk
Industry interview with a representative of cosmetics sales at a major company in northern Vietnam
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
The ability I have improved: Enhanced mental ability, Understanding different culture, Stress control, Communication ability under the situation where language cannot be understood. The ability I didn't improve: English and local language
Reasons
Living in the developing country for half a year where it can't always be convenient compared with Japan strengthened a spiritual aspect whether I desired or not. Overseas work is expected in the future, I was able to find the hints to adapt under the stressful environment. It's regrettable that English that would be most necessary has developed very little. Local language has also failed by the tone. I should have spoken more aggressively.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) If there is a plan to start a factory in foreign countries (Southeast Asia) in the future, which is considered by the company I belong to, I have a goal that I would like to play an active part at the front line as a candidate. Production at foreign countries (OEM and manufacturing consignment) is also increasing in our company and the human resources who can handle this are required. My language skill is not enough (far from business English), but my motivation became stronger than before I was delegated. I'll also work toward the purpose. Our products are sold in the Vietnamese market, but it is hard. Since I was able to widely understand Vietnam this time, I'd like to share information in the company and be of assistance to future's strategy. I'll value and maintain the connections that have been built.
5. Comments from the host organization It seemed that he had difficulties in communicating in both Vietnamese and English, but he could communicate well with employees. He pointed out problems and gave comments about our marine processing plant from the perspectives of a Japanese food company. I'd like to report it to the person in charge at the factory and make it future reference. A seafood supermarket was opened at the corner of our building at the end of December. He thought us a display method and POP writing, which was helpful. Since we did not know the method, this kind of example was appreciated. We would like to continue this relationship between people and companies.
Internship experience 2
Implementing inspection improvement activity at the in-house factory
Promotion activity at the inhouse supermarket
Completion Report (KB2046)
顔写真
Internship outline
Country
Socialist Republic of Viet Nam
Hanoi
Host organization
Hanoi Seaproducts Import & Export Joint Stock Corporation (Seaprodex Hanoi)
Host organization outline (businesses)
Processing, import and export of sea products
Internship duration
December 2, 2014 - February 14, 2015
Affiliation
SHIINO FOODS CO.,LTD.
Department
Distribution Division
City
Sex
Female
Site visits to local manufacturing facilities, research on Vietnamese markets, formation of an interpersonal network.
1. Goals and achievements Goals
(1) To learn about overseas local manufacturing. To learn about cost reduction for raw materials and that in the processing stage and human resource management, etc., and to conduct research on them which will be useful for expanding our business overseas. (2) To learn about import and export of seafood. (3) To explore a potential marketing opportunity in Vietnam.
Achievements
(1) I achieved the objective. Through visits to plants and attending to visitors from Japanese companies who came to Vietnam for site visits of manufacturing facilities, I confirmed that outsourcing of processing of our products is possible and this corporation can be a manufacturing base for products sold overseas. (2) I gained a general understanding of import/export and customs duties between Japan and Vietnam. I actually engaged in customs clearance work at Narita International Airport. (3) I had chances to experience real daily life of the local people with the cooperation of staff members of the Host Organization. I also learned about the current state of purchasing, consumption and taste preference of each target groups including expatriate personnel and their families in a network of Japanese people and local eating places.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) Communication with my company (in Japan) was difficult. It was not easy to obtain an understanding from them. (2) Communication with the local staff. (3) Sales of Japanese products (food). (4) Vietnamese language.
How you handled the problems
(1) I communicated through LINE and emails. I tried to fill the communication gap by photos, videos and the newest specific information of other companies visiting Vietnam.. It was difficult to fill the fundamental gap in the import/export knowledge and international common senses. (2) I needed the Vietnamese staff to understand what I do. It was helpful that there was already a basis for communication thanks to other interns. (3) I have developed relationships with people, both Japanese and Vietnamese, who are promoting activities similar to mine, and exchanged information and opinions. Then we have developed a project plan to promote a partner relationship while complementing each other rather than promoting projects individually. I will continue to promote the project after I return to Japan. (4) I managed to communicate in English during this internship. However, we will need an interpreter or a person having good local language skills in order to gain every piece of information in interviews with the local staff.
Internship experience 1
I served as an assistant at a business meeting with foreign companies
Introduction and promotion of knowhow of retail business, one of the new businesses
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• • •
Reasons
Positive attitudes to approaching to overseas companies. Abilities to communicate and negotiate (interpersonal communication, communication tools, understanding of culture). Research on the current state of import/export, formation of an interpersonal network and handling of necessary paperwork.
One of my objectives was to investigate the possibility of establishing a manufacturing base in Asia through training in the sea products processing company. The Host Organization was our targeting company for outsourcing, so I was able to make specific proposals and questions. I made efforts to give and receive information correctly because missing and misunderstanding of information occurred when I made proposals and implemented tasks. Nothing is more important than building of relationship of trust. Furthermore, as there are few examples regarding import/export operations including legal regulations, I identified necessary operations and included them in trading procedures in cooperation with the local staff.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I am preparing a proposal for building a partnership relationship with this corporation as a manufacturing base. I actually have started purchasing raw materials, and this helped the headquarter of my company have an image of production lines. As a next step, I have proposed to have a person in charge of quality control come to Vietnam. I am the only person in the headquarter in charge of overseas operations. It was difficult to determine an overseas business partner and counterparties because of trust issues. It can be said that our company could feel secure to take the first step to expand its business with this corporation because it was introduced by HIDA, the administrator of this internship program. As I spent a certain period of time in the corporation, I understood its internal situations, which enables close communication even in the remote locations. Furthermore, this internship provided me with a valuable opportunity to develop a local human network, without depending on a Japanese network, which often happens when promoting business overseas.
5. Comments from the host organization This intern performed her duties in a very serious attitude. Although she seemed to have trouble communicating in Vietnamese, she fitted in with our staff members because she was proficient in English, which enabled smooth communication. During her internship, a seafood supermarket opened. She generously gave her time to teach our employees issues to be improved for better shop management. It was a valuable and beneficial opportunity to learn the Japanese know-how of shop management. We are pleased to hear that she succeed in procurement of raw materials used in her company. We would like to continue not only exchange of information but a friendly relationship. Internship experience 2
Harbor facilities research
Visit to a plant and inspection of products
Completion Report (KB1069)
顔写真
Country
Socialist Republic of Viet Nam
Host organization
Saigon Water Corporation (SAWACO)
Host organization outline (businesses)
Water Supply Business in Ho Chi Minh City(management of intake facility/filter plant, management of distribution network, collection of water charge)
Internship duration
October 2, 2014 － December 26, 2014
Affiliation
Hitotsubashi University
Department
Faculty of Commerce
City
Sex
Ho Chi Minh
Male
Received lectures on the content of business from staff members of the Host Organization and had Q&A session and discussion session. Visited water treatment plant and related facilities.
Internship outline
1. Goals and achievements Goals
(1) Grasp the status of water supply business/water pollution problems in Viet Nam (2) Improve business skills in foreign countries.
Achievements
(1) Could understand problems(including water pollution problem) in water supply business and business operation in Ho Chi Minh City comprehensively. (2) Improved English ability and communication ability. Could deepen understanding of commercial practices in Viet Nam.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) Received lectures on water treatment technology from staff members but the lectures were so technical that I could not understand them well, and I could not ask deep questions or could not have deep discussion with them. (2) Sudden change in schedule.
How you handled the problems
(1) After lectures, I tried to understand what I could not during lectures so long as I could research them by myself. Then I asked staff members about my question again. I tried to deepen my understanding. (2) I tried to cope with problems flexibly including my way of thinking. I asked the staff member in charge to contact me as soon as a change is made.
Internship experience 1
Water quality research at River Dong Nai
Laboratory visit of water treatment plant
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
“Skills improved” Improvement of communication ability “Skills not improved” Local language (Viet Nam Language)
Reasons
“Skills improved” At the office I am only Japanese and so I tried to communicate with local staff members actively so that I could be one of the staff members. “Skills not improved” At the office I could make myself understood in English and so I tended to rely on English. I had only a limited opportunities to speak the local language.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) The company for which I work after graduation is a company related to water and so I think that I can work as a bride between Japan and Viet Nam when we do water supply business in Viet Nam in future. Working overseas was the first experience for me and I think that the experience this time gave me confidence in working overseas and helped me to widen my career.
5. Comments from the host organization The intern was active and did work seriously. The intern has not any problem in communication in English and could perform internship smoothly. The intern adapted himself to the life of Ho Chi Minh City and the environment of the Host Organization easily. We hope to receive an intern next year through this program.
Internship experience 2
インターンシップ 写真
Dinner party to celebrate staff member’s birthday at my department of Host Organization
インターンシップ 写真
Visit water treatment plant
Completion Report Country
Socialist Republic of Viet Nam
Host organization
Foreign Affairs Department of Da Nang City
Host organization outline (businesses)
Foreign Affairs Department of Da Nang People’s Commissar. Japan section is in charge of a corresponding clerk to invite Japanese companies and to contact Japanese companies in Da Nang and Japanese.
Internship duration
November 18, 2014 － February 14, 2015
Affiliation
Ochanomizu University
Department
Faculty of Letters and Education
(KB1066)
顔写真
Internship outline
Da Nang
City
Sex
Female
Correction of sightseeing materials of an industrial park and Da Nang and emails for Japanese/translation into English and Japanese/Japanese lessons in Foreign Affairs Department /interviews, attending inspections, and providing information for Japanese, Japanese companies, and autonomous bodies who visit Da Nang/attending international forums and conferences/explaining Japanese politics, economy and custom, etc.
1. Goals and achievements Goals
1) Deepen understanding of politics, economy and market in Vietnam (Da Nang in particular). Find business chances. 2) Build a network connecting to the future. 3) Work through smooth communication in the different culture.
Achievements
I was able to deepen my understanding of culture, economy, politics etc. in Da Nang and Vietnam as a whole. Also thanks to the host organization, I was able to go to various places and meet many people, so that I could build the networks with both local Vietnamese and Japanese connecting to the future. Since the staff members in Foreign Affairs Department properly listened to what I wanted to say until it was fully conveyed, I was able to communicate smoothly.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Thanks to the support by the host organization, I didn't face any difficulties in particular, but if I have to say, I was confused by the fact that I was suddenly informed of schedules.
How you handled the problems
I have prepared to respond anytime, since the schedule tended to be changed due to Japanese visitors’ conveniences, also it seems that Vietnamese don’t really make detailed schedule as their culture.
Internship experience 1
インターンシップ 写真
Correcting and checking Japanese for staff members
インターンシップ 写真
Japanese classroom in Foreign Affairs Department
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Points I have improved] Language ability (English and local language), adaptation to different culture, communication, understand the environment of overseas business [Point I haven’t improved] Problem discovering, negotiation
Reasons
Since many staff members in Foreign Affairs Department can speak foreign languages fluently, I was able to communicate with them in English. As to local language, the staff members and friends taught me in any occasions, so it has improved to the level of daily life, even though I can’t make a conversation. I have developed my understanding of overseas business environment through the interviews with Japanese companies, participating in forums. On the other hand, since I was fully engaged in absorbing new things every day, I was not able to discover issues and improve them.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
As my work place is in the industry that has many opportunities to work with people overseas, I can use the learning in the work, such as the way of speaking to convey what I want to say to others, and how to adapt myself to different cultures. In this internship, I was able to learn Vietnamese culture, history and economy (Da Nang in particular) and build a lot of networks with Vietnamese. Therefore I would like to utilize the information and networks, and share them within the company after I join the company. I am hoping for the business related to infrastructure in the future. There were many infrastructure projects here, so I was able to listen to the difficulties of projects, and finance methods etc. I would like to utilize the knowledge if I was assigned for infrastructure related business when I joined the company.
5. Comments from the host organization During these 6 months, there was full of intern’s smile in the department. I often saw that she was talking with staff members joyfully even though she was suffering from difficulties in Vietnamese expressions. The intern said, “I can’t carry out by myself easily.” But she acted aggressively when she came to Vietnam. Through various activities at the site, we had her to learn via people and culture. The intern is serious and polite, and active and attentive. She was aggressively addressing improving job. We would like her to utilize what she had learned in the internship for the student life in the future and job support etc. We hope that this internship would be a trigger of the communication with Vietnam in the future. We hope her success in Japan. Internship experience 2
インターンシップ 写真
Working as a guide at a party sponsored by Foreign Affairs Department
Meeting with the chief of the department
Completion Report (TA1004)
Internship outline
• • • • • •
Country
Socialist Republic of Viet Nam
Da Nang
Host organization
Foreign Affairs Department of Da Nang City
Host organization outline (businesses)
The contact of Da-nang City for foreign companies and organizations I was sent to the section in charge of Japan, where are 6 staff and there are about 50 staff in whole the Foreign Service
Internship duration
September 3, 2014 － February 14, 2015
Affiliation
Tokyo News Service, Ltd.
Department
President’s office
City
Sex
Male
Corresponding to visits and guiding inspections of Japanese companies / organizations Attendance at meetings as a member of the Foreign Service Matching of companies in other cities in Vietnam Suggestion of new plans as a member of my belonging company Japanese language class for staff of the Foreign Service Making official documents and proofreading materials for Japan
1. Goals and achievements 1.
Goals
2. 3.
Achievements
To conduct research and build relationship necessary for overseas development of my belonging company To conduct research on a demand for Japanese products in Vietnam and study what is necessary to export Japanese media content and leisure to the country To conduct research on the possibility of importing Vietnamese culture and fashion as products to Japan and promote the tourism in Da-nang
1.
I have attained the goal in both research of the market and building relationship, necessary for overseas development. I could set up a line of business which would connect Japan and Vietnam utilizing resources of my belonging company. 2,3. I could secure concretely to create opportunities that Japanese and Vietnamese contents would be exported and imported and both cultures could be felt closely with each other through repeated meetings with the Da-nang City side. Therefore, I could see possibility of both counties’ continual business development after the internship.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• Approaching method in order to let the Vietnamese side understand Japanese content deeply • To think what is the most appropriate for publicizing the tourism and the investment of Da-nang • Balance between tasks as a staff of the Foreign Service and as a employee of the belonging company
How you handled the problems
For the first three months I tried to acquire Vietnamese sense, devoting myself to conduct market research in the country and letting all my sense of value go. Outside my work I made inquiries to local people in the city and made business trips to other cities in the country and heard talks of various people. Then for the last three months I planed and suggested ideas which were more nestling to the Vietnamese side. I could work with concentration by means of working as a staff of the Host Organization during the day and as a member of the belonging company after evening.
Internship experience 1
I went along with a staff member for a meeting between companies in Da-nang and another city.
Visit to a university under construction and hearing talks of the concerned people
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(Improved ability) planning and creating ability, planning and suggesting ability, negotiation skill and communication skill (Not improved ability) language skill
Reasons
(Improved ability) As I had the mission of my belonging company as well, the above abilities have been improved dramatically. And I have became to be able to forecast how I could get ahead with negotiations and suggestions with an advantage and prepare what was necessary for it in advance. (Not improved ability) I often had an interpreter as I made it a priority to secure negotiations and suggestions.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • Regarding to work in my belonging company, I would make use of the experience to business method in consideration of Vietnamese sense of speed and approaching method necessary for global human resources. Also I think that I could play an active role in the frontline overseas development in the future as well as make suggestions about various business which are out-of-the-box of the existing business. • As to external work, I could get ahead with business with an advantage on the basis of first hand information acquired through living experience there for half a year. In addition, I think that it has become possible to approach to an industry field which we have had a poor relationship with. • For myself the experience of working abroad and all that I acquired through it such as relationships, a human network and my sense of value, etc. have made the foundation of my career formation. Most of all, I would say that it was the best achievement to have build the continuous business foundation between my belonging company and Da-nang City through the internship. Now I have stronger feelings for doing business which will enrich both of the countries and would like to push forward vigorously after the internship. 5. Comments from the host organization We have owed him many obligations for the half a year. He participated actively not only in tasks of the Host Organization but also in various work. He was friendly with the staff of the Foreign Service. The staff could learn from his attitude toward work and his way of improving how to work, etc. He was full of ideas about business and contributed to the connection between Japan and Da-nang City. As the result of his efforts, we were introduced a Japanese company hoping to advance to the city. Especially in the latter half of the internship, he made the use of his experience related to media and helped us to create a connection with a Japanese TV company which was planning to shoot a location in Da-nang. I do hope that the relationship between the city and Japan will develop more after the internship.
Internship experience 2
Visit to the Japan Festival in Ho Chi Minh where I had a business trip
Japanese language class for the staff of the Foreign Service
Completion Report (KB2029)
Internship outline
Country
Socialist Republic of Viet Nam
Host organization
VASEP training and Trade promotion Centre (VASEPPRO) under Vietnam Association of seafood exporters and producers
Host organization outline (businesses)
Association in marine product processing and exportation industries. It aims to improve and enhance the status of the Vietnamese fisheries in the world through the approaches such as policy proposal, information service and export promotion.
Internship duration
December 2, 2014 － February 14, 2015
Affiliation
The University of Tokyo
Department
Department of Economics
Hanoi
City
Sex
Male
Deepening the understanding of the Vietnamese fisheries through participation in conferences and seminars for government officials and private persons and having interviews with bureaucrats and scholars/scientists. On the other hand, helping Vietnamese people deepen their understanding of the Japanese fisheries and contributing to the promotion of closer cooperation between Japanese and Vietnamese fisheries through presentations at seminars, interpretation for Japanese associations and website improvement.
1. Goals and achievements Goals
My major is agro-economics and my study was previously limited to the target country. The first objective of my participation in this project is to learn agriculture, forestry and fisheries as export industries in the process of considering the future of agricultural and marine product exportation from Japan. The second objective is to accumulate business experience based on my past international experience. The third objective is to not only understand the Vietnamese society but also build both public and private networks of friends and other people which will be sustained for a long time in preparation for my working in Vietnam in the future.
Achievements
The first objective was achieved to a satisfactory extent thanks to the efforts of The Host Organization. I am very satisfied to have talked with many people from industry, government and academia about the Vietnamese fisheries and had many opportunities to learn all the processes of production, processing and selling. As for business experience as the second objective, it cannot be said that it was perfectly achieved because The Host Organization is a non-profit organization. However, I was able to know some business by talking with business persons and other interns of the same generation who have already worked. With regard to the third objective, I gained acquaintance with people in the Vietnamese fisheries, especially The Host Organization. I also increased my personal friends through “aikido”. These friends and acquaintances are not limited to fisheries but widely range from banks, electrical appliances businesses and government agencies. They are more than 50 persons in total.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? • •
Problems
How you handled the problems
• •
It is not clear when a plan/schedule will be carried out. A new schedule is set for tomorrow all of a sudden. The plan/schedule was often changed or cancelled on the day. Such a sudden change caused overlapping with the preceding appointment. It is difficult to manage time in the mixture of a loose sense of time as the Vietnamese standard and punctual business culture. Communication with the staff who understands neither Japanese nor English. Misunderstanding (not because of language ability)
• • • •
I shared the same schedule with the staff by keeping contact with them in a planning stage in order to avoid overlapping schedules. I gave them messages in writing by e-mail as well as orally. I established a time management system whereby I completely managed my schedule with a buffer. I made up for my language ability with active learning. I also continued to talk until my partner understood.
Internship experience 1
Attending an international conference on the Vietnamese fisheries
Introducing VASEP to Japanese guests on behalf of the absent director
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) (2) (3) (4)
I learned what fisheries as export industries should be and how fishery is positioned in Vietnam. I made great improvement in Vietnamese I improved the skill to manage my work by myself under the supervision of my superior. I found my English skills practically enough to be understood but showed no great change in terms of improvement.
Reasons
(1) I learned from a multiple perspective about fishery as an export industry shouldering the nation state on the opposite side of the Japanese agriculture, forestry and fisheries under protection. This is precious experience hard to obtain in consideration of agricultural exports in the future. (2) I have improved my Vietnamese pronunciation as the greatest difficulty to such a level as to be admired by Vietnamese people in spite of inadequate vocabulary and grammar. I have reached such a level that I can improve even more by self-learning. (3) I am still a student and have never felt that “my schedule is not only for myself”. I got this feeling for the first time owing to this internship. (4) Because it was basic Vietnamese rather than advanced English that complemented my present English skills.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) This was a very significant drill for me to be assigned to overseas in the future. I think that I learned all to understand the local society and people, fit into them and make friends with them step by step. As I have come to have confidence in Vietnamese conversation, I would like to deepen my understanding of East Asia and enhance my value as a capable person by continuously improving my Vietnamese in the future. However, I will not stick to what I have built up in this country. I would like to become not “an expert on Vietnam” but “a person who will not hesitate to acquire local languages and teach Japanese and will be able to fit into local communities while drinking, singing and dancing with the local people even if I am thrown into a foreign country”. I would like to make high adaptability to any strange society my strength. In respect of knowledge, although I have deepened the study of agriculture, forestry and fisheries as my major, I am not going to stick to these industries. Fishery in Vietnam is one of key industries shouldering the nation state. Looking from a different point of view, I learned about an example of the industrial structure of prospective industries in the developing country. This can be said to be knowledge applicable to any other developing countries to which I may be assigned. An internship of two and half months and good relationships with Vietnamese people gave me plenty of very interesting things which were more valuable than achieving my initial purposes. I would like to not only consider how to utilize the results of my internship which I see with my eyes but also make good use of my encounters and experience during my internship as a compass for the future of my life. 5. Comments from the host organization We are very grateful to the intern for his active commitment, diligence, good ideas and valuable contribution to our business. He is very active and wise. He adapted himself very swiftly to the Vietnamese life and had good communication with the staff to build a cooperative relation. He also learned many Vietnamese words and enjoyed speaking to us in Vietnamese. Thanks to him, we were able to know and consider the spirit of Japanese people through learning, work and daily life. His active attitude and way of working may have an effect on our staff. He also pointed out very useful things with regard to our business. A particularly outstanding point concerns our website as an information channel. Additionally, it is notable that there was no barrier to our talking and sharing opinions on business with him. He worked out a good idea of creating a Japanese version of our website on the attempt to enable Japanese people to look up the Vietnamese fisheries and make VASEP to be recognized even more by Japanese companies. He is social and friendly to everyone and actively made contact with external agencies to have talks.
Internship experience 2
Participants in a seminar at Can-tho where the intern gave a presentation
Visit to the Pangasius farm
Completion Report Country
Socialist Republic of Viet Nam
Host organization
Vietnam Leather and Shoes Research Institute
Host organization outline (businesses)
Research institute promoting distribution of leather goods and leather shoes in Vietnam, and conducting improvement and research on leather dyeing, the effluent treatment.
Internship duration
September 3, 2014 － February 14, 2015
Affiliation
Nara Institute of Science and Technology
Department
Graduate School of Biological Sciences
(KB1076)
Internship outline
Hanoi
City
Sex
Male
・Fieldwork in various factories [environmental research (water quality and air)] ・Examination experiment at research centers and the acquisition of the technique.
1. Goals and achievements Goals
(1) (2) (3)
Acquire knowledge of water research and the industry of leather shoes in Vietnam Learn fieldwork Learn water quality analysis method
Achievements
(1)
I have acquired the knowledge of water research, but I have not really acquired the knowledge of the industry of leather shoes. Thanks to the fieldwork at various factories where I have accompanied, I was able to acquire it. Since there were many examination research items, I was not able to acquire everything, however, I have acquired most of it.
(2) (3)
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Thanks to the support by the host organization, there was no problem at daily life. However, I was irritated when I participated in seminars etc. to acquire the knowledge of the industry of leather shoes as my goal, because everything was conducted in Vietnam. Therefore I could neither obtain information properly nor make discussions.
How you handled the problems
As solutions, I have asked those who have a good command of English to teach me the overview and provide me with the slides etc. if they have slides with similar contents in English. Also, I have negotiated with the lecturers to provide me with the slides, and I translated them from Vietnam by myself as much as possible.
Internship experience 1
Water quality examination experiment
Fieldwork
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
•
Reasons
•
•
Points I have improved: Daily conversation in English and an insight. Understanding different culture. Points I have not improved: Negotiation ability in English. Vietnamese.
The reason that I have improved: Although speaking English correctly is important, to get along with others, expressing my own opinion is required. If the partners weren’t good at English, drawing the partner’s intensions is required. From those aspects, I have improved them. • The reason that I haven’t improved: I have improved daily conversation however there were few situations to use English on business. There was no opportunity to write Vietnamese.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) ・Efforts to understand different culture, Japan seen from a foreign country First of all, the point that I was able to stay in foreign county is connected to a great confidence in obtaining a job and a career building in the future. On the other hand, however, I understood that I would need to further improve my current English ability in order to use English on business in the future. And it was the first time for me that I was able to see Japan from outside. My perspectives were expanded since I was able to build various viewpoints including encouraging parts and the part I have to follow Vietnam by listening to Japan’s impressions and evaluations. ・Working at a research center, the work of water quality examination I was able to experience the big difference between conducting research at university and conducting examination at a research center through the internship of water quality examination at a research center. This experience will be big criteria for making a decision for my career. It was a great opportunity to reconsider the attitude toward conducting research at university.
5. Comments from the host organization The intern has communicated well with people at the research center by teaching them Japanese culture and Japanese language sometimes, and learning Vietnamese. I was impressed with his smooth procedure of the experiment. The intern was not late for work, sometimes helped cleaning voluntarily, he showed a good model and gave them a good stimulus. He proactively participated in futsal and parties etc. and was enjoying himself outside work.
Internship experience 2
At the seminar
Research presentation
Completion Report (KB1126)
Internship outline
Country
Socialistic Republic of Viet Nam
Host organization
Vietnam Software and IT Services Association(VINASA)
Host organization outline (businesses)
A Viet Nam state association with which more than 200 IT companies have registered. The association conducts policy/advice to the government concerning ICT business, business matching with overseas companies.
Internship duration
September 9, 2014 － December 6, 2014
Affiliation
Fujitsu Systems East Ltd.
Department
Process Industrial No.1 Solution Department
City
Sex
Hanoi
Male
Plan/manage IT events to be held by VINASA. Support business matching between Japanese companies and Vietnamese companies as desk help.
1. Goals and achievements Goals
1) Research local IT industry/build up network of local IT companies. 2) Experience overseas business through communication of different cultures in order to play an important role as a global human resource.
Achievements
1) Could made a market research of IT industry and build up human network through visits to 40 companies. 2) Could learn commercial practices, decision making process, communication methods, etc.in Viet Nam.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Had difficulty in communication in English just after my internship began. I could not make myself understood in English well when I expressed my opinions and way of thinking in English in particular. In addition, when a meeting was held in Vietnamese, my colleagues told me about the content of the meeting after it was over. However, I could not share the information fully and so I lost time in following it up and I missed some work.
How you handled the problems
I tried to confirm even small matters. At that time, I organized what I wanted to convey in a mail or paper and did the work one by one while confirming if there was any misunderstanding. In addition, as my staying period proceeded, I came to know each person’s work in charge and could confirm my questions more easily.
Internship experience 1
Attend IT event (hotel of Hanoi)
Former prime minister Hatoyama’s lecture at IT event (hotel of Hanoi)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Skills improved] English ability, communication ability, ability to understand different cultures, ability to control stress, flexibility and challenge to work [Skills not improved] Local language, IT skills
Reasons
[Improved] I communicated with local staff members almost in English and so improved the ability to mail in business English and the ability to listen and speak English. In addition, through communication with local staff members, I improved the ability to understand different cultures and to adapt myself to different environments. [Not improved] I communicated with local staff members almost in English and so there were not many opportunities to use Vietnamese. In addition, IT skills were not much improved due to little opportunity to be engaged in system construction, etc.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) This internship gave me a good opportunity to think my position in career development through working overseas. I could feel and recognize good points and bad points when we work overseas. I could obtain company information from those companies which I visited and would like to consider them as our offshore candidates in future. I could build up good relationship with the staff members of VINASA and I expect that they will provide us with information when we develop business in Viet Nam in future.
5. Comments from the host organization The intern was engaged in business very seriously. It seems to us that he responded to any of our requests with passion. Concerning translation of materials for Japanese companies and questions, etc. to Japanese companies, he could do work smoothly because he could use Japanese and English. In addition, he was very open-mined and friendly to our staff members and built up good human relationship. Our local staff members could learn Japanese cultures/customers and this internship was good experience to the Host Organization, too.
Internship experience 2
Business matching (at the hotel of Hanoi)
Workplace of the Host Organization (VINASA office)
Completion Report Country
Socialist Republic of Viet Nam
Host organization
Centre for Environmental Monitoring (CEM), Vietnam Environment Administration (VEA), Ministry of Natural Resources and Environment (MONRE)
Host organization outline (businesses)
A governmental organization with about 100 staff members to construct and supervise environment monitoring system mainly for water quality and air. My work was to develop and guide measuring technology.
Internship duration
September 3, 2014 - December 27, 2014
Affiliation
Taoka Chemical Company, Limited
Department
Responsible Care Office
(KB1100)
Internship outline
• •
City
Hanoi
Sex
Male
To understand collection, analysis, monitoring and data control of environment samples in Viet Nam. To research development and teaching status of measurement technology.
1. Goals and achievements Goals
(1) To understand environment monitoring method of Viet Nam. (2) To improve ability in doing business in said area. (3) To exchange information based on my own business experience including safety and health, safety and disaster prevention, etc.
Achievements
(1) I was able to understand a series of environment monitoring flow and method by visiting automatic monitoring stations, and by actually experiencing collection and measurement of samples from polluted areas, device calibration and data management. (2) I understood the local sense of work and time and learned how to do business smoothly. (3) I talked about safety which I noticed at the departments for which I worked and could discuss it at the final comprehensive report meeting.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) Schedules are decided/changed or duplicated or canceled before I know. (2) When the departments for which I worked were slow in business or all the staff members were away on business trip or were very busy due to desk work, I could not do my internship work fully.
How you handled the problems
(1) I presumed other work to such a period of one week so that I might not worry about work even if a change was made. I tried to get latest information while I recognized that a change is made all the time. If a change was made suddenly and I had other work at that time, I chose the work by a priority order. (2) I tried to find an opportunity for which I could work and used time effectively by attending other activities than my plan or work of other departments.
Internship experience 1
Calibration of water quality measuring device
Calibration of air measuring device
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) I was able to improve communication ability in English. I did not improve Vietnamese language ability. (2) I improved the ability to do business and communicate smoothly at the local site in language or non-language.
Reasons
(1) Because I used English when I communicated with staff members for work. English, however, was not understood depending on staff members in charge and so we communicated with each other by paper or asked other staff members to translate it. (2) I respected local work practice and way of thinking and I tried to adapt my work to it. I tried to communicate with others actively at other places than my workplace and was able to build up human and reliable relationship.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • •
•
When I do business with related companies or customers in Asia, I am able to build up a speedy relationship with local staff members and partners and do business smoothly. Our company does not have many overseas offices and we have limited opportunities to work overseas. I think that I can contribute to our company when our company advances to new countries because I could obtain fresh information of an emerging country while actually experiencing work and life. I can expect that my use of this system will encourage other potential staff members of our company to work overseas for our global business activities.
5. Comments from the host organization Our acceptance of an intern was a good opportunity for CEM/VEA to share experience and knowledge of environment fields. In addition, we were able to help to further strengthen cooperative relationship between Viet Nam and Japan by becoming a host organization. The intern who is engaged in safety of chemicals and safety/disaster prevention in Japan was very suitable for CEM/VEA. He was very open-minded and friendly and learned CEM/VEA work seriously while participating in activities. It seems to us that his English ability is excellent and is very useful to communicate with CEM staff members. His experience of safety fields was useful for CEM laboratory and outside monitoring, because CEM staff members were able to learn working while securing safety from him. In addition, to communicate with him in English was a very good way for CEM staff members to improve English conversation. Internship experience 2
Meeting during road sampling
Road sampling of air pollution substance
Completion Report (KB2043)
Internship outline
Country
Socialist Republic of Viet Nam
Hanoi
Host organization
Fisheries Technology and Services Center of Viet Nam (FITES) Affiliated to the Vietnam Fisheries Society (VINAFIS)
Host organization outline (businesses)
Technical guidance to the production personnel and export consulting to the local business operators. Number of employee: 6
Internship duration
December 2, 2014 - February 14, 2015
Affiliation
Chuo Gyorui Co., Ltd.
Department
Fresh Fish Department
City
Sex
Male
Market research, trade environment survey, finding partners, and acquisition of shrimp farming skills
1. Goals and achievements Goals
(1) Marketing research (2) Acquisition of shrimp farming skills (3) Overseas strategic initiatives for the belonging company (search for direct trading)
Achievements
(1) By inspecting and directly observing with my eyes 11 markets and 13 supermarkets, I was able to understand the distribution of Japanese fishery products of which I had never known. (2) By inspecting nine aquaculture farms and seven fisheries processing plants as well as by knowing the basic knowledge about shrimp, the production time, the proper temperature for production, and the young shrimp introduction period, I was able to obtain material for the prediction of future market price trend of shrimp in Viet Nam. (3) By visiting and interviewing local companies with our Deputy Director in charge, I was able to know the current state and issues relating to the fisheries distribution.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I chose FITES because it had several programs in the "Contents of the Internship" section offered by the host organization from which I could make a selection. But when I created the schedule the host organization didn't have sufficient information about the actual situation, so I had to carry out rescheduling after arriving at the destination.
How you handled the problems
I sought for help and received assistance from a resident staff of another company that had a deep relation with us to create by myself the opportunities to learn the knowledge and techniques that I wanted to acquire in order to enrich my internship experience.
Internship experience 1
Inspecting a fisheries processing plant
Checking a sample of shrimp at the shrimp farm in Quang Ninh Province
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Skills that improved: (1) communication skills, (2) basic knowledge about shrimp, (3) spirit of challenge, (4) vitality, and (5) business negotiation skills
Reasons
(1) During each business trip, I always had meals with local producers and the person in charge to promote communication. (2) I will be able to take advantage of the basic knowledge about shrimp which I have learned in future shrimp import business. (3) I made contacts by myself with the business operators, etc. who were selling Japanese fisheries in Viet Nam. Some companies had no reaction at all, but I did not give up and kept on making contacts with various companies. As a result, I was able to pay a visit and have an interview with four companies. (4) Although my language skills were insufficient, I was able to complete two and a half months of living and the internship program. (5) I actually had the chance to be present at a business negotiation with a foreign company during my boss's visit to Viet Nam. I want to develop specific negotiations in the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I think I will be able to instill the consciousness of "overseas expansion" in everyone in our company by reporting my experiences and achievements to them. By sharing the same goal within our company, I want to raise the awareness that we as a whole will expand overseas development. With regard to my future career, I will not only be confined to domestic production and consumption but also have the option to "work abroad," which will allow me to engage in the business with a wider perspective. I was able to inspect local aquaculture farms and fisheries processing plants to which access is usually not possible even by paying money. Therefore, when I sell shrimp in the future, I will be able to get information not only from the products that have arrived in Japan but also from the experiences and knowledge I have gained in this internship to verify what is happening at which process on the local side, which should facilitate my response to the problems that may occur.
5. Comments from the host organization We are very pleased that we were able to accept him as an intern this time. While he was working as an intern for two and a half months, we were able to find his strengths on many occasions. He was healthy and sociable, and above all his attitude toward enthusiastically participating in the internship program and trying to learn everything seriously was great.
Internship experience 2
In-store food sampling of saury at Uni Mart
Tasting and sales at Seaprodex Hanoi
Completion Report (KB1091)
Internship outline
• • •
Country
Socialist Republic of Viet Nam
Hanoi
Host organization
Institute of Strategy and Policy on Natural Resources and Environment (ISPONRE)
Host organization outline (businesses)
Advisory organ under Ministry of Natural Resources and Environment ; MONRE) (Proposal, etc. of strategy and policy for sustainable development)
Internship duration
September 3, 2014 - December 27, 2014
Affiliation
Ritsumeikan Asia Pacific University
Department
College of Asia Pacific Studies
City
Sex
Male
To participate in and support seminar/workshop sponsored by the host organization. To support the host organization in creating their web page. To research and report sustainable development.
1. Goals and achievements Goals
1. 2. 3.
Achievements
1. 2. 3.
To increase various necessary skills to work overseas(including communication ability, problem-solving ability, etc.). To obtain knowledge on renewable energy, environment policy and energy-saving policy necessary to achieve sustainable economic development. To make efforts to contribute to development of the host organization. I was able to increase stress resistance among various abilities through living in different environments. I was able to get various knowledge by participating in seminar and workshop on environments. I was also able to learn actual process of policy formulation. The host organization seems to be satisfied with me, but there should be room for me to do more.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. 2.
Poor physical condition and stress due to different cloth/eating/living environments. I needed to have much time to write a report due to poor English vocabularies (technical terms on environments in particular) and could not understand the content of the seminar very well from time to time.
How you handled the problems
1.
I cooked myself as often as possible and participated in Japanese basketball club on weekends for exercise. I tried to pay attention to meals and exercise not to feel stressed. For seminars, etc., I was able to deepen understanding on the day of a seminar by studying applicable fields both in Japanese and English in advance.
2.
Internship experience 1
Exterior of ISPONRE
Office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved:
knowledge on environments, stress resistance, independence and flexibility Not improved: Vietnamese language
Reasons
Reason for improvement: Through intern work and life of different environment from Japan. Reason for poor performance: I was unable to make myself understood in Vietnamese language and was concentrating on improving English.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
I had opportunities to talk with various people of the society including Japanese company representatives, local company employees and working interns and such opportunities gave me time to consider how I should work and where I should work which I need to study before finding a workplace after graduation. Through living overseas, I was able to look at Japan again in an objective way. I will not forget to thank for an ordinary matter and try to contribute to Japan.
5. Comments from the host organization • •
As main work, the intern took part in various workshop and cooperated with us in creating our web page. Overcoming the difference of languages, the difference of working and living environments, the intern diligently tackled the work of internship. There are difference in languages and cultures, but it was a good experience for us Vietnamese staff members to receive a Japanese intern.
Internship experience 2
Joint workshop with Chuo University
Group picture with staff members
Completion Report (KB1039)
顔写真
Internship outline
Country
Socialist Republic of Viet Nam
Da Nang
Host organization
Softech Corporation
Host organization outline (businesses)
A system development company/ maintenance, development, and sales of personnel management systems/ with clients of Japanese-affiliated and Vietnamese companies based in Da Nang/ have three offices (Hanoi, Ho Chi Minh, and Da Nang)
Internship duration
September 3, 2014 - February 14, 2015
Affiliation
Kyushu University
Department
School of Design
City
Sex
Male
1. Operating and developing personnel management systems 2. Sales of personnel management systems
1. Goals and achievements Goals
1. To understand Vietnamese culture and business customs and improve practical skills of English and Vietnamese to be able to communicate with local people. 2. To acquire knowledge and business experience of software development
Achievements
1. I believe that I have achieved the goals of understanding local culture and business customs and improving communication skill with the local with improvement of English. However, I have not improved local language so much because English was the main language in the host organization. 2. I could acquire a wide range of knowledge and experience of system development through engaging in broad-based operations concerning it.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. Barrier of different languages and culture 2. Lack of knowledge and experience of system development
How you handled the problems
1. I often could not communicate with the local staff smoothly due to variation of individual English ability of the staff and a very low level of my Vietnamese. I tried to resolve the problem by changing my speed of speaking English depending on the listener and writing instead of speaking. 2. I sometimes had difficulty in understanding what was going on or what was a problem due to my lack of knowledge and experience of system development. I tried to resolve it by collecting information by myself to make up for my insufficient knowledge.
Internship experience 1
Working at my desk
Feedback from the project leader
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
•
Reasons
•
•
•
Improved ability: knowledge of system development, English language skills, attitude and courage to communicate with local people overseas Not improved ability: the local language, deeper understanding of the local culture Reason for improving: I was engaged in system development operations using English on a daily basis. Reason for not improving: I had few opportunities to use Vietnamese in actual because English was used as an official language. In order to understand the culture deeper I felt that it was essential to stay there longer and learn the language.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed 1. I could clearly cognize abilities necessary for “overseas business” which I would possibly experience in my future career. In addition, after finding a job I can challenge for the goal of forming global career with clearer course of action. 2. I acquired knowledge which was the standard of a wide range of system development field since I experienced broad-based operations. Also I clearly found my strong and weak field in system development operations through the experience.
5. Comments from the host organization • • •
He asked questions actively and tried to understand Vietnamese business customs. He got involved with system development operations very hard and took part in many processes. Also he tried enthusiastically to absorb knowledge and methods of system development. He was interested in business environment of Japanese-affiliated companies in Viet Nam and visited them as well.
Internship experience 2
Collaborative activity with a staff member
At a meeting of whole the department
Completion Report Country
Socialist Republic of Viet Nam
Host organization
Softech Corporation
Host organization outline (businesses)
Sales, development and support of management system packages. Operation of computer and English schools, etc. Number of employees: 150
Internship duration
September 3, 2014 - February 14, 2015
Affiliation
VINX Corp.
Department
Specific clients division
(KB1101)
Internship outline
Da Nang
City
Sex
Female
1. Promoting projects as a project member assigned to the development of integrated personnel management system. 2. Conducting hearing survey with Japanese companies about problems and requests for a system they are using. 3. Implementing business activities to acquire new clients; to receive inquiries or orders of the personnel management system.
1. Goals and achievements Goals
1. To learn business operations including system development and construction and other operations in this corporation as a bridge system engineer. To understand problems in the local business operations. 2. To form an interpersonal network with Japanese clients in Viet Nam through efforts to acquire new Japanese clients and other sales activities.
Achievements
1. Achieved 80% of the objective. I was not able to complete the project due to schedule constraint. Originally, I planned to proceed the project to the phase of delivery of the system (release) to clients but it was impossible to achieve it by the end of the internship. However, I completed to the phase of programming (production) from the start of the project. I understood the flow of the system development in the corporation. 2. Achieved 100 % of the objective. I received inquiries from four companies, and I am expecting to receive orders very soon from two companies out of the four. I achieved results in sales activities in the host organization.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
[I received a complaint from a client of the host organization] I received a complaint when I visited a Japanese company, which is one of the existing clients of the host organization. The complaint was that a function out of three installed in a system does not work at all. Although they repeatedly requested the person in charge of the host organization to solve the problem, the person has not yet responded to it.
How you handled the problems
1. [To the client] I offered a sincere apology to them and promised to make the function available to use in a couple of months. 2. [To the host organization ] I informed deputy general manager, project manager and project members about the complaint. I disclosed the complaint from the client written in Vietnamese, and urged them to give the client assurance that they will fix the malfunction by a certain date. 3. [To the client] I made a detailed report on how the host organization is handling the problem in order to reduce the client’s anxiety. I received words of appreciation from the client that the service and system of the host organization have improved.
Internship experience 1
Making an appointment with staff I visit
Doing desk work
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improved abilities] I deepened my understanding of different culture through working together with people who have different living and working environment by race and region they live. In addition, I learned the system development and how to make a work schedule in the corporation. [Not improved abilities] Language skills (English and Vietnamese)
Reasons
[Improved abilities] I communicated with the staff members of the host organization on an everyday basis and participated in business negotiations and regular meetings. [Not improved abilities] I could not communicate in Vietnamese because I was not able to speak it. I did not have many chances to speak in English because the staff members at the host organization were not good at English.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) 1. Through working with the staff of the host organization, I learned business style and process, and have become able to understand what document level enables system design. In addition, I learned how to motivate the project members to do their job proactively. 2. I have become able to alleviate a sense of resistance and anxiety I feel when working with people from different countries. Furthermore, I have increased my mental strength and patience. These will be helpful when working with other overseas companies in the future. 3. As I spent approximately five and a half months there, I deepened my understanding of the living environment and nature of the locality of the place I stayed. I also improved the ability to adapt myself to a new environment overseas, which will be helpful when I make overseas business trips.
5. Comments from the host organization This intern has greatly contributed to us in sales activities and Japanese style after-sales care, etc. We always receive feedback from her regarding problems and requests she got after visiting and hearing from our existing clients. In addition, she responds to the problems and requests appropriately, which has enhanced customer satisfaction. As for acquiring new clients, we truly appreciate that she introduced us to Japanese companies with which we have few connections. She was a member necessary for us who had positive attitude in promoting sales activities that lead to the receipt of orders in the future.
Internship experience 2
Visit and meeting with a client
Asking a local staff member to translate to Vietnamese
Completion Report (KB1152)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Ahoa Law Office
Host organization outline (businesses)
A law office (with about 25 staff) Application and dispute settlement of various intellectual property right (IPR) (measures against counterfeit products, copyright infringement) and investment consultancy
Internship duration
September 9, 2014 - February 14, 2015
Affiliation
Fujitsu Ltd.
Department
Legal, Compliance & IP Unit
City
Sex
Male
Support of IPR operations, introduction of Japanese laws, introduction of the office to Japanese-affiliated companies
1. Goals and achievements Goals
• • •
To understand the outline of Vietnamese laws To build a human network with legal professionals in Viet Nam To understand local culture and business customs
Achievements
• •
I have generally achieved all the above targets. Especially as to a human network with legal professionals, I could realize visits to National Office of Intellectual Property, law schools, etc. in cooperation with the host organization and acquire valuable experiences.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I had no major problems and difficulties. In order to do professional affairs, very high level of Vietnamese language ability was essential in the nature of a law office. However, I did not get to do such affairs due to my lack of Vietnamese language ability.
How you handled the problems
I tried to improve Vietnamese language skill by going to a local university, etc. Also I visited local law offices and Japanese-affiliated companies utilizing my private human network, and introduced them the host organization and researched the situation of laws and regulations in Viet Nam because my background is law.
Internship experience 1
Appearance of the office
IPR seminar organized by the US Department of Commerce
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
Understanding of the local law systems and business Communication skill in different cultures
Reasons
Though I have never been abroad except travelling, I could directly see working environment and process of work of local companies through living in Viet Nam for a long time. Through my own experience of the above I could learn “how to live in a different culture and work there.”
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) It is possible to advise my belonging company when it will expand the business there in the future, making use of understanding of the local law systems and business environment that I have acquired there. In addition, the human network with legal professionals which I created during my stay can be useful as advisors when my belonging company needs legal support locally in the future.
5. Comments from the host organization • • • •
He has sufficient basic knowledge about Intellectual Property Basic Act and provided us with guideline of what was necessary to conduct attitude survey on Japanese-affiliated companies’ IPR. He helped office operations such as translation of Japanese documents to English and carrying out market research on IPR and copyright infringement. He tried to learn Vietnamese language hard and communicated actively with the staff to improve his language skill. He introduced us the outline of Japanese civil and criminal actions and made an interesting presentation about Japanese climate, festivals and wedding.
Internship experience 2
Lunch time in the office
Lecture on procedure laws in Japan
Completion Report (KB1084)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
IVS Co., Ltd.
Host organization outline (businesses)
A Japanese-affiliated system development company, Offshore development / development of business management systems
Internship duration
October 16, 2014 - February 14, 2015
Affiliation
Kobe Gakuin University
Department
The faculty of law
City
Sex
Male
As sales activities to Japanese-affiliated companies, I suggested solutions and system introduction and arranged observing the associated operations. Also I was in charge of system tests and Japanese reviews.
1. Goals and achievements 1.
Goals
2. 3. 4.
Achievements
1. 2. 3. 4.
To grasp the present situation and problems of Japanese-affiliated IT companies in Vietnam To understand Japanese-affiliated companies’ influence on and roles in the local society To input myself experience of “working globally” through sales activities To find out what the Japanese can do in Viet Nam I could understand more deeply by asking questions about what I did not understand. Influence: how to do business at the global level, Role: Contribution to economic development in Viet Nam I could understand what “working globally” is through sales activities. I will try to keep and improve the relationship continuously with the local staff who like Japan.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I did not have much interaction with the Vietnamese outside of the host organization and a chance to get to know life and culture of the general Vietnamese. In addition, I did not have conversation method with local people.
How you handled the problems
At first I started to localize myself. I also got friendly with a Vietnamese who spoke Japanese very well and asked him to be an interpreter to solve the language problem.
Internship experience 1
Engineers of ASEAN Sales Department
Video meeting with a client of offshore department
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Understanding of Vietnamese culture, sales skill, and IT literacy Not improved: Language skills (English / Vietnamese)
Reasons
Improved: I could get to know Vietnamese life style, culture and liking through having meals and spend time together with the local staff. In addition, through the experience in the sales department of IT company I could improve skills necessary for a businessman such as IT literacy, business manner and sales methods. Not improved: I did not have many opportunities to use them.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I feel that the experience of the internship will make a great impact on my future life. I think this is because it was my first experience of going abroad and I noticed a lot of differences in sense of value there. Regarding work, I felt a major gap of way of thinking and activity speed between students and businessmen when I worked with the staff. In such a situation I could get involved in operations as deeply as the staff did, which gave me an advantage to determine my future course imaging actual work concretely. As to daily life, though I was sometimes surprised at differences in life style and way of thinking of the Vietnamese, I got to accept them soon. Working abroad is one of my options now. I would like to improve each skill to work abroad as soon as possible.
5. Comments from the host organization Accepting the internship exerted positive influence on our company. Specifically, it was as follows: 1. He provided better atmosphere to the company. 2. In the busiest time of year, we could assign him tasks which could be dealt only by the Japanese. 3. We could delegate him important photography for the renewal of our company’s HP. Especially as to 3, his creative lifetime hobby of photography left behind in our company’s HP as a concrete and visible achievement, which seemed to have given him self-confidence and let him feel the company closely. It was really helpful. When he first came to Viet Nam, I felt anxiety about him as he was a student, nevertheless, he must look different now. We are looking forward to his future success.
Internship experience 2
In the company During promotion activity of standing work
Completion Report (KB1014)
Country
Socialist Republic of Viet Nam
City
Ho Chi Minh
Host organization
AGS (A. I. Global Sun Partners JSC) HCMC Branch
Host organization outline (businesses)
Consulting, accounting/ tax affairs, labor/ legal work, M&A in Viet Nam
Internship duration
September 9, 2014 - February 14, 2015
Affiliation Department Internship outline
Sex
Male
To learn in AGS mainly about differences in systems and practical operations of accounting/ tax affairs between Viet Nam and Japan in terms of the culture, the history and the business custom and to obtain useful knowledge for operating of Japanese companies in the future.
1. Goals and achievements Goals
To support Japanese companies’ entry to Viet Nam in the future. To understand advantages and disadvantages of entry comprehensively, learn the business custom, the culture and the language of the country and build relation with associated companies and authorities as a necessary foundation. To understand accounting standards and tax regulations as fields of specialization applied for companies in Viet Nam.
Achievements
I have understood not only basic matters about accounting/ tax affairs in the country as fields of specialization, but also the business custom and how to communicate with concerned authorities. Concerning relation with associated companies and authorities, I have built it by means of meeting clients and participating in networking events held by JETRO. I need more exercises for good communication in Vietnamese.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
There was difficulty in communicating with local staff. Especially when I was explained about tax systems, I felt it difficult to let them understand my questions and what I wanted to know. They showed me information, some of which was different from what I expected.
How you handled the problems
I could only keep asking them patiently. As I communicated with them mainly in English, I tried to let them understand my intention by means of not only oral communication but also email.
Internship experience 1
Class of Japanese accounting standard (bookkeeping)
Discussion about operations and needs of clients
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons
Capability, skills, and knowledge
Communication ability in English has been improved. Ability to understand Vietnamese staff’s attitude towards their business and the different culture has been improved through the contact with them. Knowledge about the tax systems in the country has been improved. Communication skills in Vietnamese have not been improved so much.
Reasons
Communication ability in Vietnamese could not been improved to the necessary level for working as an intern since there was still a lot to learn for me. Instead, I feel that my English ability has been improved. Through the contact with the local staff, I could understand some differences between Viet Nam and Japan such as high turnover rate there. I could acquire knowledge about accounting/ tax systems by means of researching on them.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I felt that there were many cases that insufficient know-how required a trial and error process when doing business abroad. For example, as it was difficult to make inquiries to authorities concerned by myself and an interpreter was necessary, such a trial and error process cost more. Therefore, I could understand that it was not easy for an individual or a company to make a business successful in foreign countries. It is important to get information in order to do business overseas. It would be easier to advance overseas if we could get necessary information at lower cost. I am sure that I can make use of this understanding in my future business, such as supporting overseas advance and following accounting/ tax affairs. Through the internship, I have learned the important points of accounting/ tax affairs. I expect that those would be utilized when we enter any other countries as well. 5. Comments from the host organization It was the first time for him to be on a overseas assignment and seems that he had a lot of difficulty, but I think he has gotten many things through active communications with local accounting staff and Vietnamese certified public accountants. In the country there are much more uncertainties of systems and managements than those in Japan. It is an important experience only locally available to make a trial and error process under the situation. It seemed that he struggled with telling needs of the parent company in Japan to local accounting staff and motivating them. As to accounting/ tax affairs, he exchanged opinions actively as an expert of Japanese accounting with local accounting staff about Vietnamese accounting standards and differences between Vietnam and Japan. I hope that he will make the most of the knowledge in the future.
Internship experience 2
Study tour to KIZUNA Industrial Complex
Year end party
Completion Report (KB1111)
Internship outline
Country
Socialist Republic of Viet Nam
City
Ho Chi Minh
Host organization
AGS (A. I. Global Sun Partners JSC) HCMC Branch
Host organization outline (businesses)
Support of Japanese company’s advance to Viet Nam (Research before advance, establishment of overseas affiliated companies, consulting of legal work / labor service, support of accounting / tax affairs, etc.)
Internship duration
September 9, 2014 – February 14, 2015
Affiliation
Tokyo Container Kogyo Co., Ltd.
Department
Administration Division
Sex
Male
Study about marketing research and establishing overseas affiliated companies, etc., marketing research mainly in the cosmetic industry, price survey of local cosmetics and rented shops, and looking for possible spots for a shop to support a cosmetic company intending to advance to Viet Nam.
1. Goals and achievements Goals
• • •
To learn how to do marketing research and to research the cosmetic market To learn about establishing overseas affiliated companies and procedure for establishing business To improve communication skills
Achievements
•
I took hold of information sources of statistical data to some extent, experienced field research, and conducted concrete affairs such as surveying prices of other companies’ cosmetics, supporting to make business plans, and surveying the market rate of rented shops, etc. I had communication with local staff when exchanging documents and learned through data, instead of doing practical operations. I went together to business meetings and experienced them in English. I learned the local language but could not develop it so much.
• •
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
•
•
The Internet connection was instable and its speed often became low. This sometimes made my researching and Web meetings with clients difficult. The actual distance to a client was very long and required a reasonable amount of time to exchange documents. A mistake could lose a considerable time. I did not use the Internet for research when the speed was low and spent my time researching with papers and creating materials. Also I had arrangements with clients to adjust computing environment for Web meetings in advance. When I exchanged documents, I made a check list in advance so as not to forget to put or write anything. In addition, I made PDF documents and emailed them to clients to be checked if there were any mistakes, and so on.
Internship experience 1
AGS HCM office, atmosphere of the department
HCMC, price survey at a commercial facility
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons
Capability, skills, and knowledge
• • •
English-language ability/ communication skills Knowledge about communication technology Ability to adjust to environmental changes
Reasons
•
I have nearly missed even important content at a meeting with a client and felt that listening ability was very important. And also larger vocabulary is of great account in order to express my intention exactly even though I am not able to speak English fluently. I could not progress the work smoothly when I had trouble contacting with Japan. More than a little knowledge about networks and communication methods like Skype and so on was necessary. In order to perform my duties steadily in any circumstances, I felt it also necessary to rediscover my feelings to accept the local living habit in addition to the above knowledge.
•
•
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) The company that I belong to aims at entry to Viet Nam. If I can be involved with the business, I would be of assistance to promote it making use of local experiences and knowledge about enterprise act, etc. And if I am assigned to another country, I believe that I can make the most of communication skills and adjusting ability to environmental changes which I got through the internship.
5. Comments from the host organization Though he seemed to have lots of worries and discomforts at first, he adjusted himself soon to the environment and could perform his tasks. He also seemed to struggle with learning Vietnamese and have some difficulty in communicating with local staff. Nevertheless, he proved to have good communication skills and the language problem was not a heavy drag. As English is essential to do business abroad, I hope that he will master it actively. With respect to his tasks, he was in charge of one particular client exclusively and worked contacting closely with it. Since he conducted totally different kinds of tasks from those of his belonging company, I believe that he has gotten various experiences and developed himself. I hope he will make the most of these experiences and play an active role in Japan.
Internship experience 2
At International Exhibition Hall
Looking for a good spot for a shop
Completion Report (KB1044)
Internship outline
Country
Socialist Republic of Viet Nam
Host organization
FECON Foundation Engineering and Underground Construction JSC
Host organization outline (businesses)
Establishment: 2004 Business: Sub-construction, designing, PHC pile production
Internship duration
September 9, 2014 - February 13, 2015
Affiliation
Miyagi University
Department
School of Food, Agricultural and Environmental Sciences
City
Hanoi
Sex
Male
1. Site tour (geological investigation, foundation improvement, pile driving), 2. Visit to Japanese-affiliated companies, 3. Plant tour (production plant of pretensioned spun high strength concrete piles), 4. Making materials
1. Goals and achievements Goals
1. 2.
3. Achievements
1. 2. 3.
To develop communication skills necessary for doing business with local people using Vietnamese and English. To meet as many people as possible regardless of the nationality and the type of business, share feelings with them, and build a network of personal contacts with a long-term view. To understand business environment of construction sites in Vietnam. I could gain English skills of enough level to keep from trouble in everyday life, but could not gain ones necessary for doing business. I tried to make opportunities actively to talk with mainly adults during the internship and found it important to keep this network. I have understood it well by means of visiting sites actually and interviewing with people of Japanese-affiliated companies.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. 2.
Work did not progress as scheduled due to delay of construction periods. Safety should be assured on construction sites.
How you handled the problems
1. 2.
I asked the instructor to arrange that I could enter other construction sites. I did not visit construction sites by myself and did together with the staff.
Internship experience 1
Construction site in Thai Binh
Soil testing in the laboratory
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
English skills and ability to acquire the local language Ability to deal with unexpected things such as sudden change of schedule
Reasons
•
This internship was a big chance for me to improve my English skills because I had been in the environment where I had to use English. I studied it and could gain English skills to some extent. Nevertheless, I felt that it would take some more time to acquire enough skills necessary for business. Also I thought there was not enough time to learn the local language. With support of the staff, I myself could behave in a free and easy manner.
•
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I have an idea to be involved with construction business overseas mainly in developing countries in the future. Therefore, I made up my mind to participate in this internship. In keeping with the background, I would like to make use of the experiences which I have gotten through the internship in the following three aspects: 1. Comparison of construction sites between Japan and other countries; 2. Arrangement to deal flexibly with unexpected things such as delay of construction periods; and 3. Re-examination of attitude about visiting plants and construction sites. As I have never been in any construction sites, in the future I would like to compare construction sites of Vietnam and my destination country including Japan. Through this internship, I found that construction periods could delay and unexpected things which made works stop could happen. Therefore, I would like to devote myself to becoming an engineer who can prepare some options in advance to response to such unexpected things.
5. Comments from the host organization • • • •
He had a good attitude toward his business, worked very hard and was friendly to anybody. He had enough English skills to communicate with FECON staff. He was always earnest and laborious, and studied hard. He learned very hard also on construction sites, following the determined rules.
Internship experience 2
Construction site in Tra Vinh
PHC pile production plant of FECON
Completion Report (KB1001)
Internship outline
• • •
Country
Socialist Republic of Viet Nam
Host organization
Duy Khanh Engineering Co., Ltd.
Host organization outline (businesses)
• •
Internship duration
September 9, 2014 - December 6, 2014
Affiliation
Technische Universität Berlin
Department
Faculty of Engineering
City
Ho Chi Minh
Designing and manufacturing of molds Designing and manufacturing of machinery and machinery components
Sex
Male
Quantification, analysis, evaluation and improvement of and proposition for the line balance of the entire plant Identification of the causes of downtime through maintenance of manufacturing equipment Interpretation and translation
1. Goals and achievements •
Goals
•
Achievements
•
•
Confirming whether what I studied in the university is applicable to the actual manufacturing site through the internship (Quantification of the manufacturing site, analysis of the status quo, identification of issues, proposal of countermeasures, improvement tasks and suggestions) Confirming whether any positive results can be obtained by completing work at a local company Completed, summarized and reported the quantification of the manufacturing processes, analysis of the status quo, identification of issues, proposal of countermeasures and suggestions for the manufacturing site, to the executives. In addition, the basic ideas, such as evaluation methods of manufacturing lines for the future, were disseminated. I was able to receive a high evaluation from the host organization and produce certain results.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• • •
Communications with the site workers Lack of support for the tasks at the host organization Limited freedom due to homestay environment
How you handled the problems
•
One out of 3 months was spent on making effort to be recognized by the site workers by conducting maintenance of failed equipment at the production site every day. I acted autonomously. By drawing the course of project in advance, I questioned and confirmed with the person in charge only for the necessary information. I made effort to accept and accommodate the status quo.
• •
Internship experience 1
A full view of the host organization’s plant
Data analysis by an IT engineer (data is being analyzed in a room within the plant)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• • •
Independence Self-responsibility Local language
Reasons
•
Awareness as a project manager was necessary due to the lack of support with tasks at the host organization. Aggressiveness to go and find information on my own was necessary, instead of waiting for the information. Understanding the local language is the first step in being assimilated into the local environment. If there is enough time, acquiring the ability to understand and talk in the local language will be helpful, even just for performing a task.
•
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • • • •
I need to make an effort to acquire the language skills as well as the expertise and product knowledge to be able to work in any countries. The internship gave me an opportunity to re-recognize the importance of specialized knowledge and work experiences. I will have to work on strengthening these aspects in the future. I was able to understand the status quo of a developing nation. I was able to confirm what I lack for overseas businesses. Thus, I would like to reinforce the insufficient elements. (I learned that the acquisition of the local language is an important element in understanding the local population.)
5. Comments from the host organization - The intern worked earnestly. - The company became lively by having a Japanese worker. - The intern worked independently and visited the work site often. - The internship was a good stimulus for us, the host organization, as well.
Internship experience 2
Troubleshooting (CNC lathe, Troubleshooting of motor drive system error)
An example of the host organization’s products (PET bottle cap manufacturing machine)
Completion Report (KB1042)
Internship outline
Country
Socialist Republic of Viet Nam
City
Ho Chi Minh
Host organization
Brain Works Asia Co., Ltd.
Host organization outline (businesses)
Management assistance for small and medium-sized enterprises (Japan-Vietnam business promotion/PR support, management support, human resources development, information service, research). Number of employees: 15; Capital: $43,000; Year of establishment: 2006.
Internship duration
September 9, 2014 - December 6, 2014
Affiliation
Akita International University
Department
International Liberal Arts
Sex
Male
(i)
Sales activities (Making telephone appointments and visiting local companies, mainly attracting customers at seminars and selling textbooks) (ii) Event planning management for stores (Selling Akashiyaki, a round dumpling from the city of Akashi in Hyogo, in front of a store for PR of Hyogo) (iii) Store survey (Preparing reports after conducting a survey at a store in the city, which features Japanese culture and society)
1. Goals and achievements Goals
(i) (ii) (iii) (iv)
Successful contract negotiation in sales activities to propose advertisement more than one time Understanding the local business custom Building a long relationship of trust with local people by understanding local culture and custom Acquiring Vietnamese at the daily conversation level
Achievements
(i) Although not proposing advertisement, I successfully got four customers through the sales activities for attracting customers. And also, I sold 33 copies of textbooks. (ii) I understood the local business custom through sales activities (e.g. manners at drinking parties, how to shake hands). (iii) I developed a deep relationship of trust with presidents of our client companies as well as Vietnamese staff. (iv) Unfortunately, I failed to acquire Vietnamese at the daily conversation level.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(i) At first, I had trouble getting to the place of our client companies because I did not know where the bus stop was and where I should get off. (ii) When running events with the local staff, I was afraid to delegate a job to them due to miscommunication.
How you handled the problems
(i) I rode on a bus a lot without fear of failure. Because English was not spoken in buses, I also got help form the locals in a way of asking the people or drivers which bus I should take or where I should get off with a textbook of Vietnamese and gestures. (ii) I have developed relationship of trust by trying to speak slowly with plain English, talking about personal information other than business, and then gradually knowing each other.
Internship experience 1
Appointment and visit to the president of our client company
Getting to the place of our client company by bus
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• • • •
Enhanced business capabilities in foreign countries Enhanced environmental adaptation capability Understood business custom in Vietnam Learned the important point to team up with overseas staff to work
Reasons
•
I did all by myself in business processes, such as (i) obtaining corporate information from the corporate directory and website, (ii) making telephone appointments in English, and (iii) visiting by using local transportation (local bus) through sales activities. Because on sales activities I took local buses, which even local Vietnamese staff have never used, within one week after arriving the country. I put the local business custom into practice after seeing it for myself, since the client companies were all local. I teamed up with the local staff through running various events.
•
•
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • • • •
I will be able to operate business in local areas immediately after arriving a foreign country, if I am on an overseas assignment in employment or I start a business abroad. I will be able to respond to issues quickly in a positive way under any circumstances if I am on an overseas assignment in employment or I start a business abroad. I will be able to understand local culture and custom and build a friendly relationship of trust with the local people if I am on an overseas assignment in employment or I start a business abroad. I will be able to encourage local staff to work as a team despite our cultural and language differences, when I start a business abroad or in employment.
5. Comments from the host organization We have accepted many Japanese interns so far. We hope he will make use of his internship experience in Vietnam, a country which is very different from Japan. Putting a new person in the office inspires us. He seemed to be often suffering from health problems. It was probably because of unfamiliar surroundings. Physical condition management is the most important task for everything and self-care is necessary. He actively worked on assigned tasks.
Internship experience 2
In two days, 215 sets of Akashiyaki were sold out in front of a store at the event.
Telephone appointment at the office
Completion Report (KB1112)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Brain Works Asia Co., Ltd.
Host organization outline (businesses)
Supply for business matching services of Japanese and Vietnamese companies, management of a local shop featuring Japanese culture and society
Internship duration
September 9, 2014 - February 14, 2015
Affiliation
Nippon Felt. Co., Ltd.
Department
Corporate Planning Department
City
Sex
Male
1. Customer collecting activities to business seminars organized by the host company, 2. Posting collecting activities on books issued by the company, 3. Staff management and organizing events at a local shop featuring Japanese culture and society
1. Goals and achievements 1.
Goals
2.
Achievements
1. 2.
To learn local culture, national characteristics, religion and business custom and explore the possibility of business development in Vietnam To build connections useful for overseas development of my belonging company I have attained the objective of the internship by meeting various business administrators regardless of the business field, and was able to learn a lot of business clues. Though I could not build a business connection through my work, I could build social networks outside of my work which would be necessary in the future.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. 2.
How you handled the problems
1. 2.
I visited local companies by myself without an interpreter. As my English skills were not enough, I could not answer questions properly from customers at first. Basically, I was told to use buses for transportation. It took more time as I was not familiar with the area at all. I tried to memorize English phrases and FAQs in advance which were often used in business conversation in English. I tried to memorize names of districts and main roads, as well as the bus route map. At last I came to recognize location only with an address and, accordingly, could save a lot of traveling time.
Internship experience 1
Cooking and sales of grilled rice balls at a local shop
Visit to a customer by bus
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. I have improved the ability of collecting information, approaching customers, and making suggestions. 2. As to languages, my English skills improved but Vietnamese did not so much.
Reasons
1.
2.
This is because I carried out a sequence of activities by myself, which included collecting information about local companies, selecting targets, making appointments, meeting clients and negotiating with them directly to get their orders. I had lots of visiting activities without an interpreter and my English skills improved to the level where I had no problem with daily conversation. On the other hand, I could not learn Vietnamese so much because the staff of the host company were able to speak either English or Japanese.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) 1. Though I visited more than 70 companies, there seemed to be no companies interested in my belonging company’s overseas advance in the future. This is why I could not build any direct business connections. Nevertheless, I believe that the experiences I developed with customers on my own would be useful when developing business from scratch. 2. I could understand work ethics and management methods of the Vietnamese through my experience of working at a local shop. Though they were less conscious of customer creed, they could perform more than I expected due to close communication. For this reason, I think I should not have a stereotype of the Vietnamese. This experience would be a foundation when I employ and train local staff in the future.
5. Comments from the host organization At the earliest phase of the internship, he seemed to think too much first and not to devote himself to the work in a sense. Nevertheless, I could see a change in the second half. He seems to have learned that actually trying anything is more important than just thinking of it in this country. I hope he will keep working in Japan as well without forgetting this lesson.
Internship experience 2
Inside of a bus
Walking after getting off a bus
Completion Report (KB1062)
Internship outline
Country
Socialist Republic of Viet Nam
Hanoi
Host organization
B & Company Vietnam
Host organization outline (businesses)
The company advanced to Vietnam in 2008 as the first Japanese company specializing in market research in Hanoi. It conducts consulting on overseas advance and market research mainly for Japanese companies.
Internship duration
September 9, 2014 – February 13, 2015
Affiliation
Osaka Prefecture University
Department
School of Management
City
Sex
Male
1. Assistance work for market research and translation work for it 2. Attending clients in business tours 3. Attendance at seminars and networking events
1. Goals and achievements Goals
1. To gain experiences necessary for a next-generation global leader - To understand Vietnamese culture and business custom. - To learn not only English but also Vietnamese, and improve my international communication ability 2. To acquire business skills and make use of them for my future career formation - To create a human network which is not limited to the host company and would be important in the future
Achievements
1. I have attained the goal of understanding the different culture including their business custom as I had a well-balanced relationship with the Japanese working locally and the Vietnamese during my internship. My job was mainly involved with market research, and I could get information about the market. As to languages, though I could improve my English as I mainly used it, I didn’t have enough time to learn Vietnamese. 2. I have understood business details as a market research company. However, it was difficult to have job experience with regard to consulting service. Instead, I tried to contact people of local consulting companies and understand their business.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. My job was biased toward translation work as there were only two Japanese staff except interns. 2. Since the people I met in the networking events were all presidents or executives of companies, I had much trouble having conversation with them due to my lack of knowledge.
How you handled the problems
1. I considered what I, as an intern student, could offer the host company and what it expected me, when I asked my boss if I could have any other kinds of job except translation. Eventually, I changed my mind and tried to do perfect translation work through which I could get a maximum understanding of the market and improve my writing skills. 2. I acquired a habit of reading Vietnamese newspapers every day so that I could have some conversation with local people of any kinds of business in that country.
Internship experience 1
During my work
Exhibition at the ICT Forum organized by the Ministry of Internal Affairs and Communications
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: understanding of different cultures, interest in working overseas, and English skills Not improved: Vietnamese language skills
Reasons
Improved: I could notice cultural differences in detail as I spent most of my free time with my Vietnamese friends. Also, I have gotten flexibility to accept different cultures and rules under the circumstances where the commonsense for the Japanese was not necessarily the case. The staff of the host company were all able to use English very well and they always communicated in it. Not improved: I only used Japanese and English because those who I was friendly with were all learning Japanese or able to speak English fluently.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) - I could acquire my confidence through actual experience of working abroad. In addition, I have had more motivation to work abroad in the future after having understood advantages and disadvantages of working overseas. - It was of particular value that I could see the reality of many barriers against foreign investments when viewed from the inside of Vietnam, though this country is a popular investment destination among Japanese companies and a lot of information to encourage investments can be found in many books and the Internet. I would try to analyze and understand myself more and reconsider what kind of business I want to do. Then I would like to go to an area where that kind of business seems possible to develop. I would also like to increase my experience of transforming written information into a tangible reality, as I did during this internship.
5. Comments from the host organization - The intern had a broad range of job experiences such as writing research reports about specific kinds of business, preparing presentations about specific business trends in Japan, participating in various seminars and business tours, preparing for events such as exhibitions, and doing translation work. Also, he sometimes had to deal with a very short delivery period by the nature of our company. Nevertheless, he could manage it rather flexibly. - He could communicate in English to some extent, understand problems that his boss explained and get ahead with his work consulting with them. Of course, ability of writing proper sentences in Japanese is required as a basic skill. Although at first he had a rather poor ability in this respect, he developed this ability over the time, which was be very helpful in translating and writing reports. - He took a proactive stance not only on his work but also on other activities. He tried to understand daily life of the Vietnamese people and could build a friendly relationship with our local staff. I appreciate that he always approached his task as a member of working adults in spite of a student and played an active role here. Though some of his abilities have not been improved sufficiently, I hope this internship was a good experience for him. I wish for his greater success in the future.
Internship experience 2
At the ASEAN CARAVAN organized by JETRO
At the wedding party of my colleague
Completion Report (KB1071)
Internship outline
Country
Socialist Republic of Viet Nam
City
Hanoi
Host organization
B & Company Vietnam
Host organization outline (businesses)
Marketing research & consulting Supporting Japanese-affiliated companies to penetrate the Vietnamese market
Internship duration
September 9, 2014 – December 6, 2014
Affiliation
Doshisha University
Department
Faculty of Policy Studies
Sex
Male
• Desk research • News and documents translation • Participating in various seminars and preparing reports • Attending business tours • Training
1. Goals and achievements Goals
(i) Better understanding Vietnamese economy and culture, and acquiring adaptation capability for a different culture (ii) Learning what is required to work globally (iii) Improving English and Vietnamese
Achievements
(i) I associated with Vietnamese friends in ordinary tasks and on holiday, which gave me more understanding of the whole picture of Vietnam. (ii) I learned it to some extent through several opportunities such as communicating with local workers. (iii) My English has improved because all staff of the host organization speak English fluently, which gave me many opportunities to speak English. On the other hand, there were fewer opportunities to speak Vietnamese, so my Vietnamese hasn’t improved much.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(i) Poor English skill (ii) Lack of knowledge of and skills for job (iii) Sudden change of work activities
How you handled the problems
(i) and (ii) I studied by myself after working hours and actively asked my superiors and coworkers questions I had. (iii) I could avoid it to some extent by often confirming with my superiors.
Internship experience 1
Dinner with co-workers
View of desk in the office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: English, overseas-oriented (Willingness to do business in Asia) Not improved: Vietnamese language skills
Reasons
Improved: My English has improved more than when I was dispatched here. But it didn’t reach the business level. Therefore, I want to continue to study English. My willingness to work abroad is clearer than when I was dispatched here. Not improved: My Vietnamese hasn’t improved much, because of a few opportunities to use it.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
Although this was the fist time I stayed abroad for more than a week, I was able to develop confidence since I finished the internship without any big problems both in the work and life. And the reputation of Japan was generally high in Vietnam, which made me realize what the national identity is for the first time in my life. I will continue to act with self-awareness.
•
My willingness to work abroad became stronger through this internship. At the same time, the issues I need to overcome and the qualities I need to develop became clearer. While trying to overcome it or learn it, I want to make use of this experience not only for job hunting but also for career development as whole.
5. Comments from the host organization •
The work assignments of the intern involved preparing research reports on specific industries and on consumers, attending various events and business tours, and so on. Sometime he was under pressure to meet a deadline or faced sudden change, but he could respond appropriately. • As he understood the issues explained by his superiors and often discussed with them, he was able to advance the operation. He could communicate in English to some extent and write properly in Japanese, so he helped us translate and prepare reports in Japanese. • It was good that he joined in the team consisting mainly of Vietnamese staff to help his co-workers and asked a favor of them when in trouble. • It was also good that he got along with staff members in life as well as at work. The intern arrived and actually played an active role. This must have been a good experience to him and inspired our staff. I am thinking that we continue to accept Japanese interns in the future as well.
Internship experience 2
View of daily work
Participating in the ASEAN CARAVAN to prepare a customer survey report
Completion Report (KB2007)
Internship outline
• •
Country
Socialist Republic of Viet Nam
Nhon Trach
Host organization
Soltec Vietnam Company
Host organization outline (businesses)
Manufacturing and installation of plant equipment. Installation of plant equipment and piping work in Vietnam and other ASEAN countries.
Internship duration
December 2, 2014 - February 14, 2015
Affiliation
Okayama University
Department
Faculty of Economics
City
Sex
Female
Cost analysis for each project. Details: Generating detailed statements of cost, conducting budgetresult comparisons, and analyzing them for each project. Support for reception of payment and billing management. Details: Providing support for the entire flow of reception of payment (preparation of documents, confirmation of the schedule for reception of payment, etc.)
1. Goals and achievements Goals
To communicate with Vietnamese staff (To make them interested in Japan and the Japanese language). To interview with the staff about stable quality control in the plant. To acquire technical skills to complete assigned tasks.
Achievements
I could hardly make conversations with the staff in my poor Vietnamese. As there were few staff who were capable of speaking English in the office, I basically communicated with them in writing in English. In order to make the Vietnamese staff interested in Japanese culture, I submitted a proposal of bean throwing event. In addition, I gave classes to them on Japanese culture. In interviewing with them about stable quality control, I became strongly aware that what the Japanese think so natural is not always regarded as natural in Vietnam. I also noticed many problems. As this was my first experience of working at a company, I was taught a wide variety of things from scratch.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Differences between Vietnamese staff and myself in culture and custom. Keeping to time and schedules is not the norm in the company.
How you handled the problems
I reminded them the day before a due date. I defined the scope of work for my partner staff by stating their tasks in writing. Specifically, I stated the tasks of personnel division and a person in charge of the plant in writing in Japanese, English and Vietnamese in order to facilitate standardization and thorough understanding of their duties.
Internship experience 1
A meal at the staff canteen of the host organization
Appearance of the plant also used as an office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: I have become able to accept the way of thinking regarding work habits of people from different countries. I gained general skills for office work. I also cultivated a broad mind, patience and calmness. Not improved: Vietnamese language skills
Reasons
When working with Vietnamese staff, it was necessary to have a broad-minded attitude and skills to explain the tasks clearly in a way they could easily understand. The Vietnamese language I learned was not enough to execute the tasks I was in charge of. Whenever I communicated at work in Vietnamese, I needed a dictionary. I was not able to communicate well in Vietnamese.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I learned how to build business relationships with people from different countries. When I work with people from different countries after I graduate from college, I will need to keep in mind that a Japanese way of doing business is not always suitable in every situation. It is necessary to understand the thoughts and meaning of actions of people who have values and backgrounds different from those of Japanese people, communicate one’s thoughts clearly, and acknowledge them each other.
5. Comments from the host organization This intern performed tasks quickly and accurately. Having a strong sense of responsibility, she completed the given tasks adequately. However, the strong sense of responsibility sometimes made her become stoic, causing negative thinking, and sometimes she seemed to find it difficult to get things organized in her head. Although we value her awareness for problems at work and for herself, we feel that it would be necessary for her to learn how to do mental control and take a balance between on and off duty. We think her abilities will be greatly influenced by work environment. At the beginning, she seemed to have issues to be solved about relations with other people, but once she adjusted to the environment, she demonstrated her good abilities. It is necessary for her to recognize that the work environment should be created on her own. Finally, she worked really hard. We hope she learned something to take home. We truly appreciate her hard work.
Internship experience 2
A bean throwing event at the kickoff meeting of the host organization
Inside of the plant of the host organization
Completion Report (KB2017)
Internship outline
Country
Socialist Republic of Viet Nam
Nhon Trach
Host organization
Soltec Vietnam Company
Host organization outline (businesses)
Plant equipment manufacture and construction
Internship duration
December 2, 2014 to February 14, 2015
Affiliation
The University of Tokyo
Department
Graduate School of Arts and Sciences
City
Sex
Female
Corporate brochure updates, company website update and renewal, etc. Sales support.
1. Goals and achievements Goals
1. Contribute to the host organization by offering proposals 2. Discover as an intern student the problems faced by Japanese companies in doing business overseas 3. Goals for self-growth: (1) mastery of the languages and communication skills using English and (2) knowing about my own capabilities
Achievements
1. My internship only ended with the discovery of the problems, and I could neither offer proposals nor implement them. 2. I have noticed a variety of things but they are still not organized in my mind, so I want to put them in order even if it takes time. 3. (1) I could not improve the Vietnamese language skills. I was able to gain confidence in English communication (2) I found my strengths and weaknesses that I had not been aware of up until now.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. When I was translating the brochure into English, too many people got involved in the proofreading of my translation and the result was a lack of coordination. 2. I was not able to prioritize concurrent tasks well.
How you handled the problems
1. It is surely important to make others look good, but because it was originally a task of my own, I avoided becoming everybody's friend and responsibly completed the translation. 2. I made efforts to plan backward from the deadline and to be aware of the intentions and the objectives of the tasks.
Internship experience 1
A photo taken for the website and in-house publications
Commuting takes about one hour from Ho Chi Minh City
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. Vietnamese: Initially, I had set a goal of mastering Vietnamese, but I couldn't improve it beyond the pre-departure level. 2. Propose solutions and implement them: I had set the goals of offering solutions to the problems I found during the intern period and implementing them, but I was not capable to do so.
Reasons
1. I was dependent on the fact that communication in English or Japanese was possible in-house or in daily life and I couldn't keep the stance to actively use Vietnamese. 2. I was not good at prioritizing the tasks that had been given to me until the very end. I was able to discover the problems but was not able to get to the stage in which to offer solutions and implement them.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) As I stated in the Internship Plan immediately after my arrival, I did not have clear answers about my own strengths and was feeling uneasy about it. During my internship, I found myself coping surprisingly well with a variety of people with different backgrounds while working with them. I think this will have a strong impact on my future career selection. However, I also found a lot of my weaknesses including communication skills, and was able to discover new challenges for myself.
5. Comments from the host organization At the beginning of the intern period, she seemed to be holding back in trying to coordinate with the people around her, but gradually we began to feel her intent to eventually decide by herself and make progress in the given tasks while seeking opinions from others. We were in the process of expansion and we regret that we couldn't give her full support as a company, but even under such circumstances she reliably completed the given tasks and was a great help to us. By taking advantage of the attitude to work reliably and the driving force to decide by herself which she has acquired in this internship, we hope she will be successful in her future career.
Internship experience 2
Management of internal report meeting (Kick-off)
Management of internal report meeting (Kick-off)
Completion Report (KB1138)
Internship outline
• • •
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Agrex Saigon Foodstuffs Joint Stock Company
Host organization outline (businesses)
Prodcution and sales of frozen foods Production capacity: 25 tons/day
Internship duration
September 9, 2014 – December 6, 2014
Affiliation
Nichirei Foods Inc.
Department
Research and Development Department
City
Sex
Female
Development of new products Handling the issues with existing products Seminar on Japanese culture and manners, Holding Japanese classes
1. Goals and achievements Goals
(i) Understanding the product development flow in the host organization, from planning to production, and proposing at least one idea for new products as a prototype (ii) Acquiring business English, and learning simple daily conversation skills in Vietnamese (iii) Compiling the collected information about dietary customs and food industries in Vietnam into reports twice a month
Achievements
(i) Performance rate, 90 percent: I understood the product development flow in the host organization and proposed several ideas for new products. However, I couldn’t gain cost information, which slightly lacked specifics. (ii) Performance rate, 50 percent: I got accustomed to using English at work, but I didn’t reach a level good enough to speak Vietnamese in daily conversation. I will keep studying it. (iii) Performance rate, 70 percent: I completed only four reports within the three months.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Although I am often seen as a younger member in my company in Japan, the host organization expected to learn anything from me because I have seven years’ experience in product development. In fact, however, I couldn’t sometimes meet their expectations due to lack of my knowledge and skill.
How you handled the problems
I responded to things that I didn’t know by emailing co-workers in my department. Moreover, to contribute as much as possible, I went ahead with my work by selecting product categories that would allow me to make use of my experiences. On the other hand, for things that I couldn’t figure out, I honestly told the truth. Also, I was very careful not to spread inadequate knowledge or give wrong information.
Internship experience 1
Trial production at the product development room
Inspection of prototypes
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Point that was Improved: Environmental adaptation capability Point that was not improved: Vietnamese
Reasons
Environmental adaptation capability: Despite unfamiliar surroundings and such a short period, I built a relationship of trust with the local people by proactively interacting with them, which made me feel that we all worked toward the same goal. Therefore, I came to believe that I can work under any circumstances. Vietnamese: Because I used English at work, my Vietnamese hasn’t improved.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
In this time, I have managed to express my opinion about food production and sales in Vietnam by gaining information and knowledge of Vietnamese food markets, and people’s lifestyle and culture by myself. I think that this benefits my company when it develops business in Vietnam. I came to feel that overseas business is not someone else’s business but my business. I hope that I play a role to connect Japan to the locals in other countries as a product development staff when my company expands its overseas business. I am convinced again that building a relationship of trust and acting on my own with curiosity is very important. Thus, with unbiased fresh views in mind, I want to go ahead with my work when I am engaged in operation in Japan.
5. Comments from the host organization We think that accepting Japanese interns greatly help with the exchange of experience and knowledge. This intern worked very hard and had a good deal of technical knowledge. She was very friendly and always willing to help others. Moreover, she could go ahead with her work by herself and was good at teamwork. As being punctual and systematic, she performed the job in a logical manner. We had never seen her being tired or lazy. By traveling around Vietnam every weekend, she tried to learn and deeply understand Vietnamese food, lifestyle and culture. Through seminars that the intern organized, we were able to understand more about Japan by learning its culture, food and language. Addressing the improvement of the existing products, at the same time, she made and proposed various samples by buying ingredients by herself. She helped us improve our work behavior as well. And also, she worked together to find new customers in Japan and shared the information and knowledge that were useful to maintain good relationships with Japanese customers. As she joined on a meeting with our customers, our business talk proceeded smoothly.
Internship experience 2
At the seminar
Explaining Japanese food
Completion Report (KB1021)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Evolable Asia Co., Ltd
Host organization outline (businesses)
IT offshore development company for Japanese companies which mainly supplies specialized offshore lab-type development
Internship duration
September 9, 2014 - February 14, 2015
Affiliation
Osaka University
Department
Faculty of law
City
Sex
Female
1. Supporting work of back-office general tasks, 2. Planning and management of in-house events, 3. Advertisement work (planning, editing, and transmitting information of Facebook pages, home page, the official blog, etc.), 4. Carrying out in-house educational systems (Japanese language classes, courses in manner, design workshops, etc.)
1. Goals and achievements Goals
1. 2. 3. 4.
Achievements
1. 2. 3. 4.
To understand the present situation and problems of offshore development of Japanese companies in Vietnam To understand influence that Japanese companies exert to local society of developing countries in the fields of economics, society and culture To acquire language skill which is sufficient to work overseas and to understand and learn what is necessary other than language To communicate with local people actively and get ability to make my living in Vietnam I have attained it in some measure. I tried to understand them through information of the Host Organization and direct conversation with customers and local staff. The degree of attainment is not so high. This is because I could not approach to most of Vietnamese people under a middle-class as the Host Organization employs superior human resources. The degree of attainment is 50%. I used Japanese and English half and half on my intern work. I could communicate with local staff in English in business. I have attained it. But rather than I made efforts, it is possible for Japanese people to live without any particular efforts in Ho Chi Minh.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
When I try something cooperating with Vietnamese staff, it was difficult to let them understand exact image of my request. We had to repeat proofreading many times and it took time until we got satisfactory outputs. Also there sometimes happened that I could not get ahead with my work as planned and on time when I worked in cooperation with other people.
How you handled the problems
I studied myself about what I wanted to request local staff and tried to tell them rationale with my knowledge and my feeling, instead of only expecting them good outputs. It was improved by means of controlling my coming schedule and getting ahead with my work in advance when I had time to spare.
Internship experience 1
Blog of the Host Organization (I wrote intern-column as well)
In-house Japanese language class
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Self-confidence about cooperating with local people overseas, Ability of building a broad human network of the Japanese working overseas and of taking action for the purpose
Reasons
I worked with Vietnamese people for a certain period and was able to get ahead with my work smoothly with a little inconvenience caused by communication. Here I had a lot of meeting with Japanese people working overseas who I couldn’t have met in Japan. That I myself asked it actively and could talk with them directly was very fruitful for a student to be a social member in the future to consider about my career.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • As I have got a confidence about working with communication and in cooperation with foreign people, a barrier to work overseas was cleared away. I would like to work on an international job in the future. • The Host Organization is a venture company with rapid growth whose clients are Japanese companies. I could experience how working in a venture company was like and see people who worked in a big companies since there resided various clients of from small and medium-sized to big-sized companies. • I was involved with IT industry which I had never have any contacts before and could learn about the present situation and the importance of the industry through my own experiences, which has broadened my perspective in selecting my career.
5. Comments from the host organization What she has developed a lot in comparison with the beginning of the internship is her communication skill and grasping the situation for carrying out her work. At first she could tell her opinion but was not able to consider how the other side received and felt about it. After she became in charge of presiding interns when other interns entered, she got able to get ahead with her work judging if the other side understood or not and to control asking a person an adequate job according to schedule made in advance. Her accuracy in her work achieved distinction. As a future subject, I hope that she will acquire interpersonal skills “to be liked by others” even if she works in the different situation and gets involved with any other people. I also hope that she will make the most of what she has learnt here in the future and play active roles as she did here in the company that she will gain employment with.
Internship experience 2
In-house design workshop
In-house event (Halloween)
Completion Report (KB2028)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Evolable Asia Co., Ltd.
Host organization outline (businesses)
IT offshore development business, mainly the lab-type offshore development business, and BPO (business process outsourcing) business
Internship duration
December 2, 2014 - February 14, 2015
Affiliation
Nara Women's University
Department
Faculty of Letters
City
Sex
Female
In charge of public relations in the Customer Service Department. To be specific, for the purpose of securing customers and human resources, I carried out web marketing using Facebook (FB).
1. Goals and achievements Goals
1. By advertising the business activities, etc. of the host organization using FB, gain actual experience in the field of web marketing. 2. Understand the culture and values of Vietnam by actually working with local staff. 3. Act positively and propose a business plan.
Achievements
1. During the internship period, I was be able to get involved in the work including FB updates. In addition, I analyzed the current status of FB and was able to identify the weaknesses to actually propose and implement solutions (company-wide surveys, etc.). 2. My understanding is still far from perfect, but I think I could considerably deepen my awareness of Vietnamese values and culture during this internship period. 3. I was able to create with other interns a business plan for the development of the actual business activities and propose our plan to the president.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. Understanding of the Vietnamese culture and values 2. To work as a member of society
How you handled the problems
1. It was very difficult to promote the understanding of the Vietnamese values, especially of the people's attitude toward career development. With regard to this problem, I steadily carried out interviews daily at a pace of one person per day with Vietnamese staff and Japanese who had been working for a long period of time in Vietnam to narrow the gap between my perception and the recognition of the Vietnamese. 2. It was the first time for me to work as a "member of society" and I encountered many difficulties, but I was able to overcome them by talking with the people around me and with my seniors.
Internship experience 1
Photo taken during the trip to cover District 1
Photo taken during the trip to cover District 1
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Skills that improved 1. communication skills 2. tolerance to other cultures 3. self-discipline Skills that did not improve 4. Vietnamese
Reasons
1. I think I have acquired the skill to establish communication in order to achieve my goals in an environment where different cultures mingle. 2. By being in touch with the culture and behaviors peculiar to an "emerging country" for two and a half months which I had never experienced before, I think I have acquired a tolerance for other lifestyles, etc. 3. I think I have acquired "self-discipline" to keep making efforts not to lose sight of my goals in the situation where a variety of unexpected events occur. 4. Improvement in Vietnamese was not seen at all since I had been sent to a Japanese company and I could communicate easily in English in Ho Chi Minh City.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) In this internship program 1. I have been able to see and confirm with my own eyes what it is like to work abroad in developing countries. 2. I had the opportunities to speak with local Japanese people who were working actively in Vietnam, and was able to learn their actual experience of working abroad. 3. I was able to reconfirm my ideas about my future career. Based on the above three points, I can now say with confidence that is backed up by real experience why I actually want to work abroad in my job hunting activities in the future. I feel that my career opportunities have widened in my future job hunting activities. 5. Comments from the host organization Thank you for your internship. Although the dispatch period was only two and a half months, we were surprised to see her getting along well with customers as well as with other staff members with adaptability that was almost unthinkable in such a short term. We were impressed by the intern who always tried to respond with 120% of the power. Whichever company she gets employed, we wish her all success by taking advantage of the originality, initiative, and communication skills.
Internship experience 2
Negotiating for coverage in a FB article
Negotiating for coverage in a FB article
Completion Report (KB1137)
Internship outline
Country
Socialist Republic of Viet Nam
City
Hanoi
Host organization
Phong Nam Co., Ltd
Host organization outline (businesses)
Description of Business Operations: Manufacturing of plastic injection molding products Number of Employees: 130
Internship duration
September 9, 2014 – December 6, 2014
Affiliation
Kobayashi Create Co., Ltd.
Department
Car Sales Department
Sex
Male
Grasping the current status of Vietnamese manufacturing industry and conducting comparison survey with Japanese manufacturing industry, through visiting a production line Providing sales support using Japanese when visiting Japanese-affiliated companies for sales
1. Goals and achievements Goals
(i) Understanding the method of manufacturing, and the system and operation of companies in the local manufacturing industry. Understanding the unique way to do business, the distinctive national characteristics, and the likes, in the country; (ii) Acquiring the local language at the daily conversation level; (iii) Trying to make connections with corporate persons other than the host organization in order to know necessary factors and demand for overseas penetration in the future; (iv) During the internship in this company, joining in the meeting with Japanese companies in order to know what challenges arise when Vietnamese companies penetrate in Japan.
Achievements
(i) I learned more about the awareness differences in workers and Vietnamese culture. (ii) My local language hasn’t improved. I couldn’t communicate due to difficulty of pronunciation. (iii) I could know the demand in a way to make use of our company’s strength by contact with Japanese-affiliated companies. (iv) I successfully conducted interviews at the meeting with Japanese corporate customers.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Very few staff members in the host organization spoke English or Japanese. To make matters worse, it was very difficult to understand what they said due to their bad pronunciation. Therefore, it was extremely difficult for me to communicate with them.
How you handled the problems
When I couldn’t communicate in conversation, I wrote messages for them. The local language is very difficult to pronounce. Thus, I tried to communicate by making and using a talk script for words I often used, or showing the dictionary on the smartphone.
Internship experience 1
Final check process before shipment
Parts assembly process
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Quality that was improved: Ability to control stress, ability to understand different culture Quality that was not improved: Language skill
Reasons
While it was difficult to communicate in a different culture, I had executed the work by trying to make communication possible and expressing my opinion, which gave me confidence to perform the job and also confidence to work abroad. The local staff’s English skills were also not so good. Thus, my English communication skills have slightly improved, but my vocabulary hasn’t so much.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I think that my ability to live abroad was dramatically improved through the three-month internship. In case of overseas development, I confirmed needs that my company may engage in and noticed the gap between the Japanese-affiliated manufacturing industry and the Vietnamese-affiliated manufacturing industry. Whether Japanese-affiliated penetration companies or Vietnamese local companies, there could be demand for our company’s service if we find good local partners in the future. When doing business in Japan, we need to respond to global markets as well. With the growing opportunities to involve in overseas projects within Japan, this internship experience will help me build better partnership with our customers.
5. Comments from the host organization The intern actively involved in our operations. Although none of our staff spoke Japanese, I think that he could sufficiently communicated with them. I hope that he will make use of this experience in Japan.
Internship experience 2
Printing process
View of sales office
Completion Report (KB1131)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
VTCO Investment Co., Ltd.
Host organization outline (businesses)
A private company of design work, consulting and real estate business in the construction industry in Vietnam Established: in 2008, the number of employees: 250
Internship duration
September 9, 2014 － February 14, 2015
Affiliation
Kumagai Gumi Co., Ltd.
Department
International Branch Office
City
Sex
Male
• To visit local construction sites, research differences from Japan and report about points to be improved • To learn business and technology which the Host Organization executed and to support business cooperation with a Japanese company • To translate the home page of the Host Organization and materials for Japan
1. Goals and achievements Goals
To raise the profile of my belonging company in Vietnam as well as to acquire connections here to become a person who can play active roles in frontline here after being assigned abroad following the internship
Achievements
Language skills and communication skills necessary for working overseas in the future, not applied only to Vietnam, were improved through the internship. Also I could find what is necessary for me for the future. As to acquiring connections, I was introduced local companies by the Host Organization and could get acquainted with many people.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Though I was required to support business cooperation with a Japanese company as one of the future business developments of the Host Organization, I was stumped about how I should get ahead with the task because I have had no experiences of such kind of work.
How you handled the problems
As I work in the same business field in Japan, I contacted with my belonging company and my acquaintance and asked for cooperation of local JETRO and local cooperating organizations IMT and HIDA. Nevertheless, I could not get a positive result this time. Instead, I made a presentation to staff of the Host Organization about different points of construction sites between Vietnam and Japan and points there to be improved at a debrief session so that they could do business smoothly when they form an alliance with a Japanese company in the future.
Internship experience 1
Desk work in the office
Presentation about points to be improved, etc. on construction sites in Vietnam
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved ability, knowledge: 1. English language skill, 2. knowledge about the present situation of construction sites in Vietnam, 3. communication skill Not improved ability: 4. Vietnamese language skill, suggestion skill
Reasons
1, 4: About 90% of used languages during the internship was English. And I had English private lessons introduced by the Host Organization. 2 : I visited a lot of construction sites and made reports, presentation and exchange of opinions about them. 3 : In Vietnamese culture I spent a lot of time with many local people and could communicate with them naturally. 5 : Though I made some suggestions in actual, I could not make ones which led to more benefits for both.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) First of all, as I had never been to construction sites overseas before, I think that I can make use of the experience to determine a direction of my future work. In addition, it has become possible for my belonging company to keep the relationship with the Host Organization that I got this time and to become a business partner with it in the future. During the internship I did most of work involved with Japan as I was the only Japanese in the Host Organization. I had to think about and carry out all the works of planning, management and execution by myself, which seemed to lead to my change of consciousness. Furthermore, as I could see local culture, custom and the present situation of the construction industry in Vietnam, it seems that I can make use of the experiences in some measure when I work there in the future.
5. Comments from the host organization • We thank the intern for having chosen our company as the Host Organization. He performed his work of the internship plan and jobs that we asked him with a strong sense of responsibility. • He has buckled down actively to something related to his specialized field and something new such as local language and culture, etc. • He showed our staff the differences in safety control between Japan and Vietnam and tried to improve them. And his daily communication in English with the staff gave both of him and the staff good opportunities to improve their language skills and to exchange their own cultures.
Internship experience 2
Visit to a construction site
At the wedding party of the staff of the Host Organization
Completion Report (KB1048)
• • •
Internship outline
Country
Socialist Republic of Viet Nam
Da Nang
Host organization
Dong Kinh Nghia Thuc Japanese Center (DJC)
Host organization outline (businesses)
Japanese language school (established last year) with six staff including instructors
Internship duration
September 3, 2014 – February 14, 2015
Affiliation
Miyagi University
Department
School of Food, Agricultural and Environmental Sciences
City
Sex
Female
Operation of the Japanese language school Visiting other Japanese language schools Finding what to be improved and suggesting improvement plans
1. Goals and achievements 1.
Goals
2. 3.
Achievements
1. 2.
3.
To understand the operation of the host organization and give advice from a viewpoint of a Japanese To get better understanding about mutual countries such as culture, living custom and languages, etc. To build a human network locally I wrote a report about comparison with other Japanese language schools and suggested improvement plans on the basis of it. I suggested using Japanese music in class and setting a space in the office where students could feel Japanese culture in a friendly manner. Also I could experience the local culture by interacting with local people outside working hours. I visited other Japanese language schools and companies and could build a human network.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? 1. 2.
Problems
3.
How you handled the problems
1. 2. 3.
I was not given a job which was supposed to be given according to the internship plan. There was something that I couldn’t get an answer to my question about, because it was a new school. I could not get an explanation about my specific tasks from the person in charge of the host organization. I negotiated to be switched to another job. It was solved by means of visiting other Japanese language schools, instead of staying only in the hosting school. I considered what I could do, and then I suggested and executed it.
Internship experience 1
Desk work
During the class
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. 2. 3.
Inclination to work overseas Language skill (English) Activeness
Reasons
1. 2. 3.
I felt that there were a lot of business opportunities overseas. I used English on a daily basis and could improve conversation skills. The practical experience that I made an appointment with a company and visited it to have an interview taught me the importance of something I could get by means of acting by myself. This awareness improved my activeness.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) 1. 2. 3. 4.
I could understand the way of thinking and working of the Vietnamese people through working together. I hope that I will make use of this experience and be engaged in work related with Vietnam in the future. As I have grasped problems and difficulties when working in the country, I think that I can consider riskevasive behavior in advance at the next opportunity. I spent half a year in the developing country, which has developed me mentally and physically. I believe that I can make use of this experience for my work and my life. I have gotten a wider vision and become to think about things from many standpoints by interviewing with various companies’ people.
5. Comments from the host organization • • • • •
The intern was kind enough to talk with students and show them Japanese culture such as games and anime, etc. She always helped with the operation of the center. She was very active and visited other Japanese language schools. She learned Vietnamese very hard and communicated with those who she met very well. I hope that she will be successful in her work and her life making use of the experience after going back to Japan.
Internship experience 2
Singing Vietnamese songs with instructors on Teacher’s Day (November 20)
Showing how to wear Yukata, a kind of Japanese Kimono
Completion Report (KB1142)
Internship outline
Country
Socialist Republic of Viet Nam
Host organization
Anco Family Food
Host organization outline (businesses)
Production and sale of retort sausages
Internship duration
September 9, 2014 – February 14, 2015
Affiliation
Nichirei Foods Inc.
Department
Production Group
Tan An
City
Sex
Male
Joining in the “KAIZEN” team and solving every obvious problem in the food factory (5-10 safety measures, 5-10 quality measures, 3-5 cost-reduction measures)
1. Goals and achievements Goals
1. To acquire practical skills for manufacturing at overseas factories owned by my company in the future, by making contribution to building safe working environment and improving quality of products in the food factory in Vietnam. 2. To acquire knowledge about management systems of foreign food companies as well as to develop cooperative mind with local staff of various departments, through improvement activities for production and operation cost in the host organization.
Achievements
1. I have solved problems more than the number of targeted improvements. Especially, I have acquired a sense of confidence from the fact that I took measures against dangerous points which might cause a serious accident in the future and I also performed improvements for them involving the technical department. In addition, in the process of improvements I encouraged the staff to take action by themselves and was able to elicit their active opinions. 2. In preparation for process automation, I collected information from Japanese machinery manufacturers and carried out sample tests. Also for improving the reserve rate of meat and materials, I had lots of trials involving the staff from the procurement and quality control departments and could get useful information for the factory.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
At the beginning of the internship, I went through hardship that my suggestions for improvement were not accepted so much. I pointed out what seemed to be less conscious about in the factory from my rather subjective viewpoint. My suggestions were not accepted as I expected because there was a perception gap between the factory manager/local staff and me.
How you handled the problems
I tried to understand problems the factory had at that time and their future efforts. Next, I focused on trying to contribute to solving their problems. Gradually my attitude of trying to contribute to the factory had been recognized and my suggestions had been accepted. I had discussion with the local staff in consideration of respect for their efforts, since there might have been a possibility that I had focused too much on points to be improved and impressed them unfavorably.
Internship experience 1
Putting a safety cover onto the wrapping machine (right: after improvement)
Suggesting for improvement at a meeting
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved ability/skill 1. Voluntary acting ability 2. Skill of involving other people
Reasons
1.
2.
Initiative: In the middle of the internship, my mentor retired from work and then I had to have more voluntary attitude toward my job. I think that I could find optimal solutions under the situation and encourage myself to achieve my goals. I also think that judgment and motivation to attain a goal are required in international operations as there are a lot of tasks which have no precedents. Skill for involving others: Not only self-reliant effort but also cooperating mind with those who have different nationality and culture have been developed. I also thought it important to build a human network outside of my work, which often helped with my work.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
I could dramatically improve my attitude toward cooperating with the local staff for achieving our goals and skills of speech and behavior needed to work in overseas factories. (I will be transferred to the department in charge of performance control and improvement for our overseas factories in March 2015.) My internship was a good opportunity to know the importance of education geared to the local situation. We should try to build a relationship of trust with the local staff by developing a deep understanding of their country, social circumstances, and cultural background, even if we ask for the same business standards as Japanese society. It is not advisable to simply bring Japanese management methods, such as those for food factories, into foreign countries.
5. Comments from the host organization • • •
The intern was always in an orderly manner on his job and his schedule management was clear. He was very friendly with any staff and tried to ask actively about what he didn’t know. He supplied the factory with new ideas and we actually used about 70% of his suggestions for our improvements.
Internship experience 2
Making samples for introduction of new equipment
At the final debrief session
Completion Report (TA1003)
Internship outline
Country
Socialist Republic of Viet Nam
Host organization
Lifetime Technologies CO., LTD
Host organization outline (businesses)
Provides offshore development support by carrying out works for Japanese and other foreign companies. Also conducts development projects within Vietnam. Develops IT systems, including enterprise systems and smartphone applications. There are about 70 employees.
Internship duration
September 9, 2014 - December 6, 2014
Affiliation
JIN Corporation
Department
Systems department
City
Sex
Hanoi
Male
Gaining actual work experience in an offshore development agency in preparation for taking on a leading role in my company’s expansion into Vietnam. At the same time, aiming to gain insights into IT system development processes and business outlines and to improve practical technique as well as the local language and English skills.
1. Goals and achievements Goals
1. Understanding IT system development overview 2. Improving programming skills 3. Acquiring the local language
Achievements
1. I was able to gain understanding of development processes and business outlines by listening to the explanations of work flow and confirming with my own eyes. 2. I was able to improve my skills through several development simulations. 3. As the host organization is a Japanese-owned company, many people spoke Japanese. Therefore, my language skills do not seem to have improved since I did not use the local language in daily work.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Since the person in charge was very busy and could not allocate enough time for the interns, it was difficult to proceed with the contents described in the internship plan. In addition, there were times that I found myself faced with monetary issues in everyday life, such as getting ripped off by taxis.
How you handled the problems
When the person in charge was busy and could not proceed with the contents of the internship plan, I made an effort to be accepted in the host organization by having conversations with the staff around me and teaching Japanese or learning Vietnamese. In terms of the monetary issues, I had to give up and stop thinking of it to some extent as the damages were small.
Internship experience 1
A scene in the workplace
Getting an explanation by the person in charge
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved abilities: Communication skills, endurance Unimproved abilities: Languages
Reasons
I think my communication skills improved as there were plenty of opportunities for me to interact with Japanese and Vietnamese people throughout my preliminary training and internship in Vietnam. In addition, my endurance for work has improved as I spent 3 months in Vietnam for the first time being abroad. As stated above, the language skills were not improved since Japanese was used a lot of times.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) This internship was my first time being abroad. I gained confidence as I felt achievement by living in an environment that is different from what I have been used to, despite my inability to speak English and the local language. I believe I can overcome the dificulties I may face in work from now on with the confidence I gained through my internship by recalling this experience. Furthermore I learned various know-how, including operational steps and how to interact with Vietnamese people, through my observations at an offshore development agency firm. With this knowledge, the business development will be smoother, when my company expands its operation into Vietnam.
5. Comments from the host organization The Japanese intern was earnest and hard working. Our employees were also able to learn Japanese cultures and manners.
Internship experience 2
A scene from a Japanese lesson
With the president and a Japanese staff of the host organization who were very helpful
Completion Report (TA1005)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Jupiter Pacific Forwarding JSC
Host organization outline (businesses)
Air/sea forwarding, customs clearing service for export and import, domestic transport, warehouse business
Internship duration
September 4, 2014 – February 15, 2015
Affiliation
Yoshida Kaiun Co., Ltd.
Department
Corporate Development Office
City
Sex
Male
To engage in all the operations and departments of the host organization
1. Goals and achievements Goals
To obtain knowledge about air and sea transport, domestic transport, and warehouse business and understand their present situation. To research the market in Vietnam to contribute to my belonging company’s advance overseas in the future. To learn business English and daily conversation in Vietnamese.
Achievements
As to knowledge and market research, I think that I have achieved the goals. Also I felt that it was necessary to examine them more deeply for overseas development in the future. My English skill has been improved for five months and a half though it has not advanced to a sufficient level of using in business. In regard to Vietnamese, my writing ability has been a little improved.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
It was difficult to communicate with a driver only in the local language. The schedule of a business trip to Hanoi for three weeks was not fixed easily because the person in charge of Hanoi had been very busy.
How you handled the problems
•
I tried to make basic conversation and later asked what I did not understand to staff who spoke English. I worked actively with him so that I could work based on the schedule that I had made.
•
Internship experience 1
A visit to a cold storage warehouse
At the border with Cambodia
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
Reasons
•
•
Improved ability/skill: communication skills in English, understanding of different cultures Not improved ability/skill: local language
At the end of every month I was given an opportunity where I made a presentation in English about an internship activity report of the month. In addition, I participated in meetings every week and had many chances to speak English. As the language they used in the company was English, I could not attain the goal in Vietnamese.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
I could understand how difficult it was to do business overseas through the experience of living locally and learning various differences in language, culture, and business custom for five months and a half. I believe that I can make the most of this experience when my belonging company establishes an office in Vietnam and I work with local staff in the future. I could obtain a stronger relationship with the host organization and build a human network. When my belonging company develops business here in the future, I can maintain the cooperative relationship and make use of the human network.
5. Comments from the host organization The intern has always played an active role in his work. He got used to the living environment in Vietnam soon and could well understand the local custom, culture, and business style here, communicating with the local staff very well. Also, he introduced many Japanese topics to the local staff, including young people’s custom and culture. Sometimes he suggested improvements in consideration of operating ways in Japan.
Internship experience 2
Year-end party
A visit to the Hai Phong Port
Completion Report (TA1007)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Daikou Vietnam Technical Co., Ltd
Host organization outline (businesses)
Jigs, industrial robots, mechatronics, etc. Planning, development, design, production, etc., of various types of conveying equipment, automation equipment, labor-saving equipment, assembly equipment and inspection equipment
Internship duration
September 9, 2014 – December 6, 2014
Affiliation
NISSEI Limited
Department
Overseas group
City
Sex
Female
(i) Study of operations in the host organization; (ii) Participation in the exhibitions in Ho Chi Minh City and Hanoi; (iii) Accompanying the host organization in customer visits; (iv) Research on subjects requested by the company I belong to (e.g. search for local suppliers and potential business partners)
1. Goals and achievements Goals
(i) Conducting research on the actual condition of local manufacturing enterprises. Especially, studying, examining and visiting machine and parts-processing manufacturers (ii) Aiming to propose not less than five local companies in response to subjects requested by the company I belong to (iii) Developing skills necessary for overseas business and conducting research on potential local markets for the expansion into Vietnam in the future (iv) Aiming to understand local culture and business custom and improve language skills (Vietnamese and English)
Achievements
(i) I visited more than 20 machine and parts-processing manufacturers and studied product knowledge and the current status of the industry. I obtained much corporate information. (ii) I exceeded the target, proposing more than five local companies in response to subjects requested by the company I belong to. (iii) My communication ability, flexibility and independency have improved. I studied the trend and method of Japanese-affiliated company expansion into Vietnam. (iv) I learned the way of thinking, business custom and culture in Vietnam. I have acquired Vietnamese at the basic daily conversation level.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Communication with the local leaders: Since the person in charge in each department can speak Japanese, partly because this is a Japanese-affiliated company, we basically spoke Japanese during working hours. Sometimes, however, we didn’t understand each other when having a technical conversation.
How you handled the problems
I used a translation website and had help from Japanese staff members from the head office of Japan on a business-trip basis.
Internship experience 1
Learning how to use a dimension measurement device
Working at desk
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Ability or knowledge that was improved: Knowledge about machine and parts-processing manufacturers, equipment manufacturers, consultant companies in Vietnam; understanding of business environment in Vietnam; positive mind; communication ability; product knowledge; company visits experience; local language Ability or knowledge that was not improved: English
Reasons
•
• •
From the person in charge in the host organization, I received training of its description of business operations and accompanied on customer visits. On the other hand, I visited companies and exhibitions on my own in response to research request by the company I belong to. Through these activities I tried to enhance my experience and skill. I took a Vietnamese class at the local university and actively spoke Vietnamese in daily life. My English hasn’t improved because of the lack of opportunity to speak English except for on company visits.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
• • • •
I make use of knowledge necessary for manufacturing as a whole, such as technical knowledge and skills of reading and drawing plans including machine and parts-processing that I studied in this time. I utilize this as a base when searching related products in the company I belong to in the future. I provide useful information to my company, including the information of the local manufacturers I visited and researched at this time, which can lead to future business. Since I collected basic information necessary for the Japanese-affiliated company expansion into Vietnam, I can propose when my company has a full-fledged discussion on this matter. I can demonstrate the ability built up through this training, when I have a business talk with overseas manufacturers at work. I can find Vietnamese suppliers in a more efficient way in the future by making use of human network created in this time.
5. Comments from the host organization (i) Accepting the intern brought about a good change in our company’s atmosphere. This was especially a good opportunity for our staff who are interested in Japanese culture and language. (ii) During her training, the intern willingly communicated with our staff and voluntarily studied Vietnamese. At the same time, she actively visited the local companies, which gave us a good impression. (iii) Through the training, we think that the intern learned Vietnamese society, people, history and the current status of the local companies. We wish that this training would have a good influence on mutual development and business in both our countries.
Internship experience 2
Visiting a company with a new appointment
The women’s day (company event)
Completion Report (TA1011)
Internship outline
Country
Socialist Republic of Viet Nam
Host organization
Cuong Lam Co., Ltd.
Host organization outline (businesses)
The largest distributor in south Vietnam of Japanese sanitary ware manufacturer INAX (LIXIL), with 150 employees and 7 district offices
Internship duration
September 3, 2014 – February 10, 2015
Affiliation
Watanabe Pipe Co., Ltd.
Department
Sales Planning and Management Department
City
Di An
Sex
Male
To visit customers together with sales representatives of the host organization and research the following aspects: 1. Customer analysis through interviews with local customers and associated companies; 2. Market analysis through visits to local shops and showrooms; and 3. Commercial distribution analysis through building business models
1. Goals and achievements Goals
To visit customers together with sales representatives of the host organization and research business custom, business manners, commercial distributions, and commercial products, etc., of the local market different from those in Japan, in order to facilitate my belonging company’s advance into Vietnam in the future.
Achievements
I visited about five customer’s retail shops and had interviews with the owners. As the result, I could get a clear picture of the local business custom and the market situation which I could not have known in Japan.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
During an early phase, I was often baffled by not knowing the local custom and how to greet owners and have interviews with them.
How you handled the problems
I could understand local manners or custom after I observed actual manners of sales representatives who I went with and asked them questions about them.
Internship experience 1
Survey of commercial products at a retail shop
Interview with an owner of a retail shop
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I could acquire knowledge about commercial products, the local market situation, and commercial distribution necessary for local business development, which I could not have gotten or experienced in Japan. I was also able to establish connections with local customers and the government authorities in Vietnam.
Reasons
As I visited local retail shops together with sales representatives of the host organization, I could have interviews with owners and staff there who were usually difficult to see without any local connection.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I could have field experience and interviews with customers and sales representatives of the host organization and deeply understand firsthand opinions of the local people, business custom and the local market situation which I could not have gotten or experienced in Japan. When my belonging company advances there in the future, I believe that I can make the most of the knowledge and experiences which I actually got in this host organization.
5. Comments from the host organization When we determined to accept an intern this time, we were concerned that there were no staff who spoke English. Nevertheless, I found that he had fit in the staff soon as he was able to speak Vietnamese and had cheerful personality. Since he was very laborious and flexibly attended the actual training program, I heard that he had a good reputation among our customers. Though his internship period was as short as six months, I think he has given our Cuong Lam staff and customers a good image of Japanese companies.
Internship experience 2
Local retail shop
A visit to a local exhibition
Completion Report (TA1012)
Internship outline
Country
Socialist Republic of Viet Nam
Host organization
Vitalify Asia Co., Ltd.
Host organization outline (businesses)
Smartphone apps development entrusted mainly by Japanese companies Number of employees: about 140 (Japanese-capable: 30, Japanese representatives: 8)
Internship duration
October 23, 2014 – January 20, 2015
Affiliation
STNet, Inc.
Department
Information systems head office, system development department
City
Ho Chi Minh
Sex
Male
Objective: Research on knowledge and know-how of an offshore project, “Labo Project Development,” for cost saving in system development Implementation: Researching preparation items, management procedures, and key factors for success, to realize the “Labo Project Development” through project management activities by participating in several “Labo” projects as a project manager (PM)/project management office (PMO).
1. Goals and achievements Goals
(i) Research on an efficient method of implementation of overseas “Labo” and offshore programs: Documentation to disseminate the method within the company I belong to (ii) Personal growth: Going ahead with my work by contriving to communicate even with Vietnamese members at meetings (iii) Establishment of human network: Trying to interact with the local people to make it possible for the company I belong to do business smoothly in Vietnam
Achievements
(i) I compiled into a report of about 100 pages through my internship operations and interview research. (ii) I came to understand simple matters, including schedules and the presence or absence of problems, in Vietnamese and English. (iii) During my internship, I managed to increase the number of opportunities to interact with staff of the local private companies and public agencies.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Because of my hesitation as an intern, I was not able to give instructions, such as those for work improvement, to project members as I actually intended, even when I should have done so as a PMO. Cause: I could not gain a recognition about my role and authority form other project members. (Is an intern really a manager at work?)
How you handled the problems
Approaches I took toward myself: I continued my efforts to make them obediently listen to my instructions without giving up. I explained over and over again until the project members fully understood what I said. After considering what I could really do and making myself clear, I proposed it to the host organization and implemented it. Approaches I took toward the staff: I defined my position in the company. The management staff informed all the employees that I am a technical manager, who is able to get involved in the project management from the technical aspects across the company.
Internship experience 1
Speech at a morning meeting
Working in the office (Working at a standing desk!)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: (i) Knowledge and know-how about the “Labo Project Development” (ii) Problem-solving skills (iii) Adaptation ability to different cultures
Not improved: (i) Language skill (Vietnamese, English) I came to be able to communicate in daily or standard conversation. But I cannot communicate in slightly complicated conversation. I cannot read or write documents, either.
Reasons
(i) I acquired it through the daily work and research activities. (ii) They have improved through improvement work for stagnant projects. (iii) It has improved through living and working in the local area.
(i) Since there are many staff who can speak Japanese in the host organization, and they could make up for my poor skill immediately in the event of problems, it was not needed so much.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) (i) Facilitating setting up overseas “Labo” I compiled the reminders and key factors for success about overseas “Labo” under planning in the company I belong to. By exchanging opinions among the concerned parties on the basis of my research outcomes and experiences, I would like to make use of this information in a concrete discussion to set up overseas “Labo,” including contract type, structure, environment and management rules in the future. (ii) People-to-people exchange and cultivation of human resources Through the internship program as a whole, the relationships with people from various companies and types of business became a great asset for me. Maintaining these relationships as long as possible, I want to play an active role in connecting Japanese and overseas markets and make use of this experience to collect relevant information from many different areas. In addition, I want to take this opportunity to increase the number of staff who are willing to work abroad, by disseminating my experiences of success and failure within the company.
5. Comments from the host organization The intern is an experienced system engineer in a Japanese company and was dispatched here to mobilize Vietnamese engineers in the future. Thus, accepting him was a very meaningful opportunity for our company. Immediately after starting the internship, engaging in the real project, he actively discussed the issues of each project that we had, the challenges of the whole system development in Vietnam and the improvement strategies in the future, and then he compiled various information and prepared documents. These achievements will be utilized for our future development as a cornerstone. Last month, he held a discussion session with other Japanese-affiliated companies in Vietnam to talk about common issues and themes in the same business filed. This approach seems to have greatly contributed to the improvement of the whole system development not only in our company but also across Vietnam, as the number of offshore development programs in Vietnam will increase in the future.
Internship experience 2
Team discussion for solving problems
Pep rally including “Labo” customers
Completion Report (TA1017)
Internship outline
Country
Socialist Republic of Viet Nam
Ho Chi Minh
Host organization
Aureole Information Technology Inc. (AIT)
Host organization outline (businesses)
A group company wholly-owned by MITANI SANGYO Co., Ltd. established in March 2001. Performing off-shore development commissioned mainly by Japanese companies
Internship duration
September 3, 2014 – February 14, 2015
Affiliation
Human Crest Co., Ltd.
Department
Technology Promotion Department
City
Sex
Male
Conducing on-site research to consider the possibility of expanding business overseas, and acquiring skills and know-how to do business smoothly by working in Vietnam and communicating in the local language.
1. Goals and achievements Goals
(1) To learn how to communicate with Vietnamese staff by working with them. (2) To acquire the sufficient level of language ability that I need to do business overseas through performing daily tasks because this is my first time to work overseas. (3) To learn ways of doing business in Vietnam through on-site research.
Achievements
As for (1) above, I learned how to communicate with Vietnamese staff. For each task, we discussed and implemented solutions. With regard to (2), my English skills have improved because most of the conversations with the Vietnamese staff were made in English. I also learned Vietnamese to some extent in daily life. I will continue to learn the language. As for (3), I personally interviewed with people working in Vietnam.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
When I asked a Vietnamese staff who is older than me to carry out a task in the host organization, I was rejected. I strongly became aware of the difference in national character and culture, and difficulties of communication in a non-native, common language.
How you handled the problems
Most of the communication problems with the Vietnamese staff were solved by giving instructions for tasks, no matter how simple they are, repeatedly using gestures with patience. After we developed relationships that are close enough to make jokes and open up to each other, while leaving our jobs behind for a while, they became cooperative for every task no matter how older the staff are. Although there are many differences between Vietnam and Japan, I think these experiences will become a great encouragement for my future.
Internship experience 1
Working in the division I was assigned to
Setting up the venue for Aureole Fair
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved qualities: Language ability (listening comprehension enough to follow English spoken by the Vietnamese, and speaking skill of Vietnamese at a daily conversation level), education for Vietnamese staff Not improved qualities: Ability to adapt to a different culture
Reasons
I think my language skills have improved to some extent in working with Vietnamese supervisors and junior staff members. I communicated with them basically in English, and sometimes used Vietnamese as well. I also got used to listening to their English spoken with unique accent in most cases. In terms of the ability to adapt to a different culture, which I think I was not able to improve, I had bad physical conditions at all times. I regret that I caused many troubles to surrounding people, and realized that my health issues need to be solved first when engaging in international business in the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) (1) I directly learned the difference between Vietnam and Japan in electric power conditions and network conditions. I also learned, although partially, how people proceed with work in Vietnam and their attitudes toward work. I think I will be able to do my job taking these differences into consideration when I am involved in projects in Vietnam in the future. (2) My communication skills including language skills of English and basic Vietnamese at a daily conversation level and attitudes when interacting with the local staff have improved, and these enabled smooth execution of business. (3) I deepened my understanding of the way of thinking of Vietnamese people and their business practices. These will be beneficial in expanding business in Vietnam.
5. Comments from the host organization I think he had hard time adapting himself to a new environment, culture, food and health management for six months. He might have had much stress in interacting with Vietnamese staff during work as well. What impressed me was his great attitude of frequently reporting and talking about his tasks and positively exchanging with the Vietnamese staff. I think that the conflicts and trial and error process he experienced exclusively here, apart from his skills and knowledge, provided him with chances to imagine what other people think while taking a step back. We are sorry that some of the tasks we assigned him were not the ones he expected because they included tasks we were unable to deal with. We sincerely hope that the experiences he gained here will help him a lot when he works not only in Japan and Vietnam but in other foreign countries in the future.
Internship experience 2
Exchange of opinions with the staff of the host organization during tea break
Meeting with a Vietnamese staff
Completion Report Country
Socialist Republic of Viet Nam
Host organization
Jesco Asia Joint Stock Company
Host organization outline (businesses)
Japanese company established 2001 with the number of employees being 150 approx. (including five Japanese) General facility construction business including infrastructure construction such as ODA projects.
Internship duration
December 2, 2014 － February 14, 2015
Affiliation
Yamato Denki Co., Ltd.
Department
Procurement Sales Office
(TA2003)
)
Internship outline
Ho Chi Minh
City
Sex
Male
• Assigned to the Plant Engineering (PE) Department to experience the business activities and teaching scenes. • Share information about our knowledge and specialized fields. • Build personal connections with those involved in local business.
1. Goals and achievements Goals
(1) Understand the business practices of local electric equipment materials manufacturers and of Japanese manufacturers and develop personal connections. (2) By actually inspecting the construction sites, check out the differences in the types of materials used and management practices between the local sites and Japan. (3) Cooperate with Vietnamese employees and understand the teaching methods and employment issues.
Achievements
(1) With the cooperation of the host organization, achievements could be made swiftly from the first half of the internship period. In particular, I was able to get the ideas about the stresses and problems that Japanese manufacturers were experiencing. (2) Since I was allowed to visit more local project sites than initially planned, I was be able to learn a lot. (3) I was able to observe the teaching methods daily at the host organization. I was also able to talk about employment issues with many people.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Inspection of a construction site was initially planned, but because the planned construction site of the host organization was on the verge of completion and couldn't accept visits. Thus I was unable to inspect the site while the construction was in progress.
How you handled the problems
This was caused by the fact that the construction period became shorter than expected and that the person in charge at the site was too busy as the completion was approaching. I went to visit the president of the group company with the person in charge at the host organization to ask for an alternative, and I was allowed to accompany the on-site safety patrols of a local project (construction of a condominium) that the company was engaged in. As a result, I was able to inspect more construction sites than initially expected.
Internship experience 1
A meeting at the host organization
A meeting for on-site safety patrol (at the construction site office)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• Skills that improved: initiative, communication skills, negotiation skills, and flexibility • Skills that did not improve: language skills
Reasons
Since the efforts were necessary to convey our requests and intentions as well as to understand the thoughts of the other party, I was naturally able to acquire the communication and negotiation skills and flexibility. With regard to language skills, I regret that I couldn't make much progress because I could somehow manage with my broken English and a few greetings in the local language.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) As an intern, I was able to speak with a variety of people from Japanese and local companies to learn many things. I kept reporting each of my own findings to my affiliate, and as a result our discussion about expanding to Vietnam authentically started. At present, I am most likely to be the resident staff in Vietnam, so the network I have built there will be very useful in the future. In addition, I was also able to understand to some extent the points to note when hiring local employees, the teaching methods, and the business practices in this internship, so they will without doubt facilitate our future expansion.
5. Comments from the host organization • We consider that the intern‘s flexibility and initiative have enabled him to achieve more than he had initially expected. We could also receive a very good impact from him in the exchange of opinions, etc. • He inspected the manufacturers' plants and construction sites, etc., and by directly learning their situations and problems we consider that he has gained something that will be useful in the future. • We think he has learned many things that can only be obtained through internship activities, such as our competitors' situations. An authentic discussion about the affiliate's expansion to Vietnam has started, and we hope that the intern will make good use of the experience and knowledge he has gained for our operation in Vietnam.
Internship experience 2
Visit to the HAINAM (a switchboard manufacturer) plant in the suburbs of Ho Chi Minh City
Visit to the TNH (a steel rack manufacturer) plant in the suburbs of Ho Chi Minh City
People’s Republic of Bangladesh
Completion Report Country
People's Republic of Bangladesh
Host organization
Chittagong Development Authority (CDA)
Host organization outline (businesses)
Urban development
Internship duration
September 17, 2014 - February 26, 2015
Affiliation
Kyoto University
Department
Faculty of Engineering
(KB1085)
Internship outline
Chittagong
City
Sex
Male
・Validity evaluation of urban planning ・Understanding of the construction management environment and techniques
1. Goals and achievements Goals
・Understand how the infrastructure projects are carried out in Bangladesh and what the focus of the projects is. ・Know the local residents' levels of satisfaction with the existing infrastructures, and understand what infrastructures are considered to be required in the future from the standpoint of both residents and planners to investigate whether there is a gap in awareness between them.
Achievements
By acquiring more knowledge and experiences than I had expected, I was able to obtain the level of understanding that would be available for specific uses in the future.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
My boss and I were just not on the same wavelength. There were difficult aspects in the validity of the urban development and legitimacy of the planning.
How you handled the problems
By using the numerical, statistical, and computational results, thoroughly discuss the issue while arguing the validity of my theory.
Internship experience 1
Soil inspection at the viaduct construction site
Road enlargement site for viaduct construction
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I don't think there was anything that did not improve. That said, I couldn't get to the stage where I could read the local language fluently until the end.
Reasons
While I continued to act positively and kept thinking, there were some skills that I couldn't improve due to time constraints.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Since I could get experiences and knowledge that are specific and convincing, I will not be undecided about my carrier selection in the future. Before I started my internship, I did not have a clear idea about in which area of civil engineering I would be most interested and would be able to develop my career opportunities at the same time, but by learning through the internship I began to think that I want to build up my career by specializing in urban development, especially in inter-regional and intercity transportation.
5. Comments from the host organization He worked energetically through site inspections and visits to related organizations, etc. in and out of Chittagong City. His attitude to question and discuss everything was impressive.
Internship experience 2
Questioning on the plan for the forced removal of illegal occupants for the construction of the Chittagong City Outer Ring Road
Inspecting a planned construction site of the Chittagong City Outer Ring Road while observing the design
Completion Report (KB2010)
顔写真
Internship outline
Country
People's Republic of Bangladesh
Chittagong
Host organization
Chittagong Development Authority (CDA)
Host organization outline (businesses)
The organization‘s main business is the general infrastructure planning for Chittagong City.
Internship duration
December 2, 2014 - February 26, 2015
Affiliation
Ritsumeikan Asia Pacific University
Department
College of Asia Pacific Studies (APS)
City
Sex
Male
• Inspection of project sites currently in progress, etc. • Internship through the local educational institutions.
1. Goals and achievements Goals
I am thinking of working for an overseas firm or a governmental agency in the future, so in addition to learning business practices I want to experience the society, economy, and culture, etc. of Bangladesh and acquire skills that will immediately be available when I get out into the world to aim for a leader who can act globally. In addition to acquiring a high level of language skills required abroad, I want to actively promote exchanges with the persons involved in the host organization and the people from local Japanese companies and various organizations to improve my communication skills and to expand personal connections.
Achievements
I got the impression that Bangladesh was more developed than I had originally expected. People were very energetic, and the streets were buzzing with activity. However, the city's infrastructure development had not caught up with its bustling atmosphere, and I felt that the amount of work that must be done was considerable.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I am a liberal arts student at university and did not have knowledge of the infrastructure, so I was not capable of understanding the technical terms and discussions. In addition, the person in charge at the host organization was absent for a long period due to illness, and I had to spend most of the time in the office with little ideas about CDA's business contents.
How you handled the problems
Since the person in charge was absent, I tried to make contact with the other staff many times, but I was often ignored because I couldn't speak Bengali. Even so, I actively tried to find something I could do and did my best.
Internship experience 1
Presentation on the Chittagong garbage issue at a local girls' high school
Visit to a waste disposal site
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
After completing this internship, I was painfully made aware of my lack of study. I think I was lucky to be able to gain such an experience as a student. This internship has also expanded my human network. I think that my language skills have also improved to some extent compared to before the internship.
Reasons
When developing business in a country with a different language and culture from one's own, it is first of all necessary to understand the country's unique social situation and business manners. It is also important to know what is required for that country and what the people are really seeking for. In my internship that was as short as three months, I thought that I needed higher levels of performance and language skills as well as tenacious negotiation skills for problem solving in order to do business abroad in the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) This internship experience in Bangladesh has become a major asset for me. Work and life at a large overseas public organization which I experienced for the first time as a student was all an unknown world to me, and I was be able to learn a lot. With repeated trial and error to learn how to proceed with my work and to promote understanding in an environment that had a different common sense and life styles from Japan and where my thoughts could not be conveyed sufficiently, I learned the necessity of originality and ingenuity, the ability to make plans, and the skills for coordination.
5. Comments from the host organization Despite the absence of the person in charge, he was enthusiastically looking for what he could do and was working on it. He learned many things during this internship in Bangladesh. We wish him all success in his student life and future career.
Internship experience 2
Inspection of Chittagong belt highway construction project site
Visit to a local elementary school
Completion Report (KB1010)
Internship outline
Country
People's Republic of Bangladesh
Chittagong
Host organization
Chittagong Water Supply & Sewerage Authority (CWASA)
Host organization outline (businesses)
Water utility (supplies water and provides public sewage services to the water supply areas in Chittagong City)
Internship duration
September 17, 2014 - February 26, 2015
Affiliation
Hakodate National College of Technology Advanced Course
Department
Production System Engineering Course
City
Sex
Male
Learn about the Chittagong Water Supply Improvement and Sanitation Projects and nonrevenue water measures. Create proposals for the maintenance and management of the existing water treatment plants and make a report on the whole internship.
1. Goals and achievements Goals
Learn practical skills such as piping design, construction management, and leakage measures. Study the water utilities of CWASA from the business guidelines and MIS (management information system), etc. Investigate and understand the actual situation of the infrastructure projects in Bangladesh. In addition, learn the local language, culture, and customs.
Achievements
With regard to the investigation and understanding of the actual situation of the infrastructure projects, I learned a lot by interviewing and talking with the local people. I deepened the understanding of the local language, culture, and customs to some extent. In addition, compared to before my internship, I think I have made some improvements in the knowledge on the professional knowledge and skills, which was my priority objective. I also learned a lot of non-professional knowledge and skills.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1.
2. How you handled the problems
1. 2.
There were no technical experts who had the professional knowledge and skills at The Host Organization, and I was not able to learn the professional knowledge and skills as much as originally planned. Matters that I had requested to or made promise with the person in charge were often forgotten. I asked for the advice from a local Japanese consultant who was working there. I searched on the web for professional matters. I waited patiently. I also asked the person in charge to listen to my requests from time to time. Things went smoothly if I made requests immediately after he or she came back from his prayers.
Internship experience 1
Visit to a pressure proof test site
Visit to the Dhaka WASA water purification plant
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1.
Reasons
1.
2. 3.
2. 3.
I acquired business processing capabilities, communication skills in English, tenacity in discussions, and persuading skills for negotiations. I couldn't acquire as much professional knowledge and skills as I had originally planned. There was almost no improvement in my crisis management skills. I had the opportunity to create multiple reports, proposals, and plans at the same time, and I was able to acquire document composition skills. As my English proficiency improved, I was able to communicate smoothly with the local people. Because the majority of the internship period was spent for discussions and interviews with the local people. My local mobile phones were stolen twice, and I also lost some electronic devices without realizing.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) 1. 2.
3.
4. 5.
Because I could learn a lot about water utility-related civil engineering, the potential to take advantage of my specialized field has expanded. Because I was obviously able to deepen my knowledge related to water utilities in Bangladesh and Japan through the internship, I want to get involved in the water utility and water business industries as much as possible in the future. I will be able to take advantage of the communication skills I have acquired through the improvement of my English proficiency, tenacity in discussions, and persuading skills for negotiations as my strong points in my job hunting activities. I think I can now manage several tasks at the same time more efficiently than before, so I want to actively get involved in projects and a variety of activities in the future. Apart from the local business activities I was able to build connections with local students, so I want to continue taking advantage of it in my future activities.
5. Comments from the host organization This internship in which young Japanese students are dispatched to various developing countries is a great program. Through the program, the intern can understand the economic status, culture, business, communication, and people's behaviors of the country he or she has been dispatched. The intern intellectually understood and sincerely and enthusiastically learned those matters with great curiosity. The intern managed to complete most of the programs during the internship period, including business trips to the Dhaka WASA and the Rajshahi WASA. In addition, he paid a number of visits to the existing water purification plants to identify the issues. While he nearly completes his internship, unfavorable political instability continues in Bangladesh, but we are satisfied with the six months of internship program. We are also thankful to the ongoing cooperation from HIDA. We wish him every success in the future.
Internship experience 2
Visit to the water pipe bridge construction site
Deep well construction site for low income earners
Completion Report (KB2033)
Internship outline
Country
People's Republic of Bangladesh
Chittagong
Host organization
Chittagong Water Supply & Sewerage Authority (CWASA)
Host organization outline (businesses)
Chittagong Water Supply & Sewerage Authority. The Authority is mainly engaged in the maintenance of water supply in Chittagong, the second largest city in Bangladesh.
Internship duration
December 2, 2014 - February 26, 2015
Affiliation
Nagasaki University
Department
Faculty of Economics
City
Sex
Female
1. Know the Departments and business contents of CWASA as a whole 2. Inspect the construction sites by mainly focusing on the projects of the person in charge 3. Work experience at the Charge Administration Department 4. Presentation at The Host Organization and at The Local Partner Organization
1. Goals and achievements Goals
1. 2.
Achievements
1.
2.
Know about urban development and infrastructure projects in an emerging country through The Host Organization's water business. Through cross-cultural work experience, cultivate the skills required by personnel who can work globally in the future and build up personal connections. With the daily feeling of my inadequacy, I was able to clarify my weaknesses and lacking skills. I was allowed to visit a number of construction sites by accompanying the person in charge and could directly get an idea of the current state of the infrastructures in the emerging country. The definition for “a person who can work globally" is broad, and I thought I needed much more experiencing and learning in the future in order to be such a person.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1.
Hartals (general strike) were launched intermittently from the beginning of the year, and I couldn't go to work on many days. Even if I was able to go to work, oborotto (blockade) was being carried out indefinitely, so I had to stay in the office.
How you handled the problems
1.
On days when I couldn't go out, I spent the time for reading the articles about The Host Organization or for putting together the business plan at my trip destination. On days when I could go to work, I consulted with the person in charge at The Host Organization to partly change the contents of my internship program and worked according to the circumstances in the office.
Internship experience 1
Orientation at The Host Organization
Visit to a sanitation block in the slums
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. Skills that improved: Calm attitudes and skeptic way of thinking. 2. Skills that did not improve: Adaptability to a variety of cultural conditions and life.
Reasons
1. In the volatile situation and environment, I acquired the habit to anticipate the worst-case scenario for my health management and safety, etc. and to consider what to do then. In addition, since the people's stories were often not true, I learned that giving doubt is no evil and that it is necessary to pose a question against people's remarks and actions for better or for worse and check by myself or confirm many times. 2. I respected the country and tried hard to understand the people's way of thinking, but three months was too short to understand everything about Bangladeshi manners.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through my internship, I was able to get to know a little bit about Bangladesh and South Asia that people rarely talk about in Japan. While I was staying in Bangladesh, I felt that Asia was more diverse than I had initially thought and that it was a region with a broader potential. At the same time, by observing that foreign companies including Japanese companies were affected by hartals, I thought that we must not forget that there are various sorts of potential risks in doing business overseas, although the same is also true in Japan. I was able to experience a variety of things in this internship. Whichever Department I get assigned to after being employed, I want to see things with a wider perspective and make positive efforts in everything with proper risk management by anticipating the worst-case scenario. 5. Comments from the host organization This internship is a very good project in which the interns can come to developing countries. The intern has acquired a good knowledge of the country's economy, culture, business, and customs. She always had a smile on her face, an obedient attitude, and a willingness to work hard, and managed to cope with a variety of situations. Bangladesh has been in an unstable situation since the end of December, and we couldn't provide her with sufficient field work and business trips, etc. I am not satisfied with the fact that we could not make her accomplish the internship plan. However, even under such conditions she partly changed the contents of the internship and positively participated in everything to move forward. Internship experience 2
At the water intake dam construction site
Work experience with the meter readers
Completion Report (KB1123)
Internship outline
• • •
Country
People's Republic of Bangladesh
Dhaka
Host organization
Local Government Engineering Department (LGED)
Host organization outline (businesses)
Bangladesh's largest governmental organization with 10,000 employees which is responsible for infrastructure development such as the construction of rural roads and bridges as well as sewage across the country.
Internship duration
September 1, 2014 - February 26, 2015
Affiliation
Tokyo Saraya Co., Ltd.
Department
Department of public health, Northern Kanto Sales Office
City
Sex
Male
Visit each Division of LGED, make presentations, and participate in meetings Visit development sites (one or two weeks of business trip) Investigate the hygienic conditions including infectious disease measures in Bangladesh (primarily in rural and slum areas)
1. Goals and achievements •
Goals
•
• Achievements
Understand what sort of impact the LGED's infrastructure development has been exerting on the economy of Bangladesh. Do market research in Bangladesh for my affiliated institution to promote overseas expansion in the future and build up connections with firms, organizations, and personnel that will be able to cooperate with us Improve intercultural communication skills including language skills toward overseas sales assignment
I could gain general understanding about the current condition of infrastructure development in Bangladesh and roles LGED is playing on the economy. By visiting vocational training (IT skills and embroidery, etc.) that LGED is carrying out for the rural and slum dwellers, marketability of my affiliated institution's BOP business in sanitary goods could be verified. In addition, a certain achievement could be made such as the building up of relations with the resident staff and local NGOs. However, how those relations can be utilized in the future is unclear.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
The Host Organization was comprised of a group of engineers as symbolized by part of its name "Engineering," and it was awkward to carry out business survey in such an organization. I was treated as a special guest simply because I was Japanese, which often made it difficult to act freely.
At the beginning of my internship, I was overly self-conscious and often felt small. However, if we change the point of view there are many similarities between infrastructure development and BOP business. The employees were also ready to cooperate in everything as long as I made a request to them, and I began to think that I was working in a favorable environment.
Internship experience 1
LGED headquarters
Join a meeting in the rural area with JICA staff
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledg
language skills, flexibility, and understanding toward Islam
Reasons
LGED had many employees who could speak English. I stayed with Bangladeshis during site visits, so they served as a good opportunity to use Bengali and to learn about Islamic culture. However, their English has a unique accent and a little question remains in the versatility. Because it was a governmental organization, I had little chance to participate in local business negotiations.
Negotiation skills in overseas business
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through the internship I was able to get an idea about the potential capacities of Bangladesh from various aspects. In addition, I felt firsthand that the inadequate infrastructure was blocking the economic growth. Those are a valuable knowledge that was only obtainable through working at the forefront of infrastructure development conducted by the local governmental organization. This experience would be helpful to my affiliated institution in promoting overseas expansion in the future. In addition, I gained confidence in working abroad. Apart from the language skills, I managed to stay safely for half a year in Bangladesh while coping with a variety of unforeseen circumstances that occurred, and that has given me the confidence that my experience will be useful also in other countries. I think the fact that I have deepened the understanding about Islam which is not so familiar in Japan will serve as an advantage for me in the future.
5. Comments from the host organization The intern was punctual and worked seriously. There were many aspects in his enthusiastic attitude that we should follow. He was strongly committed to learning Bengali and was friendly, and some employees were waiting for him to arrive. We wish him all success in the future.
Internship experience 2
Join the vocational training in the slums
Make a proposal for the sanitary improvement at the United Nations Development Programme (UNDP)
Completion Report (KB1029)
Internship outline
Country
People's Republic of Bangladesh
Chittagong
Host organization
Chattagram AOTS Alumni Society (CAAS)
Host organization outline (businesses)
The reunion of the people of Chittagong who participated in the HIDA (former AOTS) training program in Japan.
Internship duration
September 1, 2014 - February 26, 2015
Affiliation
Tokyo Institute of Technology
Department
Faculty of Engineering
City
Sex
Male
I visited governmental organizations such as the Chittagong City Hall, the Urban Development Authority, the Port Authority, and the Water Supply & Sewerage Authority as well as some NGOs in order to investigate and learn about each organization's roles and capabilities. In addition, at the end of my internship I created a report that comprehensively summarized the current status of Chittagong City development and showed it to the actual persons involved.
1. Goals and achievements (1)
Goals
(2) Achievements
(1)
(2)
Visit some important governmental organizations and NGOs that are involved in the development of Chittagong City to learn about each organization's roles and current activities. Furthermore, comprehensively understand about the current status of Chittagong City development. Improve communication skills including progress in language skills. I visited many organizations closely associated with the development of Chittagong City and was able to understand the overview of current status, but it is doubtful whether I have been able to achieve the above-mentioned goals. However, I believe that I have achieved the goals to the extent that the report I created at the end of my internship in which I summarized what I had learned was quite highly evaluated by some. My language skills did not improve, but I think my communication skills did improve through the interviews and conversations with many people. I think it was especially good that I was able to interview people well as I gained the experience.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
•
Some organizations had no organized information about its structure and activities, and even if there was some information, it was often not trustworthy. In addition, some organizations did not have the foundation to function properly in the first place. Moreover, some personnel at the organizations I visited through the introduction of The Host Organization were uncooperative. Thus I experienced many difficulties in my investigation and learning and often couldn't make progress with satisfaction.
How you handled the problems
•
Needless to say, in my spare time I prepared for the next visit to the related organization, and during my visit I showed consideration for the other party and thoroughly concentrated on how to behave in order to make good progress, including my posture and attitude. I think that as I entered the second half of my internship, I gained the knowledge and experience for promoting my investigation and learning more efficiently.
Internship experience 1
Listening to the description from the person in charge at the Chittagong Port Authority
Reporting on what I had learned so far at an NGO
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) Skills that improved: information gathering skills including communication skills (2) Skills that did not improve: English proficiency
Reasons
(1) By visiting various organizations and their Departments, by meeting with many people, and by listening to their stories, I think that with the accumulation of the experience I gradually could get the knack of asking questions in an easy-to-answer manner, etc. (2) My English proficiency did not improve because I didn't do sufficient work to improve my English, and advanced English skills were not necessary in order to establish reasonable communication. However, I suspect that this would become an especially major obstacle if I were to work in a country other than Bangladesh in the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
By experiencing the case of Chittagong, Bangladesh, I was able to learn a lot about the situation of governmental organizations and NGOs in developing countries in which I will get involved in some form in my future career. I think that the knowledge I gained here can be counted as the first step toward working in any country regardless of Bangladesh. I think that the communication skills and information gathering skills that I have improved by working with people with a different culture and mother tongue as well as by carrying out a number of interviews through investigation and learning over the past six months will be directly available in my future career. In particular, doing so many interviews is not easy if I just study at university, and I think this experience will be useful in the future. In my internship, I met many people including Japanese who were actually working in Bangladesh and engaged in the area I was most interested in. The experience of having listened to their stories will be very helpful to me in deciding my future career.
5. Comments from the host organization • • • •
The intern has worked with us for a long period of time, and he has maintained a friendly relationship with everyone involved in the internship. The intern has worked directly under my supervision for six months. He was analytical as well as logical in decision making and actively participated in a variety of activities and fully demonstrated his talents. He is a lively student with creative ideas. I highly evaluate his active attitude and wish him every success in the future.
Internship experience 2
Interviewing at the Chittagong City Hall
Participating in a UNDP meeting
Completion Report (KB2012)
Internship outline
Country
People's Republic of Bangladesh
Chittagong
Host organization
Chittagong AOTS Alumni Society (CAAS)
Host organization outline (businesses)
The alumni association established by members who joined the AOTS training program in Japan
Internship duration
Dec. 2, 2014 – Feb. 26, 2015
Affiliation
Ritsumeikan University
Department
College of Social Sciences
City
Sex
Female
To visit welfare NGOs in Chittagong for a short period. To participate in activities held by an organization to have job experiences and hold interviews with service recipients, such as patients.
1. Goals and achievements Goals
(1) To survey a present situation in Bangladesh and examine measures against it because I am interested in business based on welfare, human resource development, and education system in Asia (2) To play a role in linking Bangladesh to Japan by understanding Bangladesh and its culture, and transmitting its information to the world. (3) To acquire the power to cope with a different environment from that in Japan.
Achievements
(1) I understood the real situation of Bangladeshi welfare, especially human rights of the disabled, independence support, management of the facilities and education method by visiting facilities there and participating in the work (2) Although I learned and understood tradition and custom of Bangladesh in a workplace as well as other places, I failed to transmit my experience to the world (3) I became keenly aware of the difficulty to communicate my will and to understand other people’s wills in an environment with a different culture.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
To make myself understood was difficult when I was unable to communicate in English. A long strike forced me to stay long in a hotel, and thereby reduced the number of days I could work. What I asked for was left untouched.
How you handled the problems
I made a document in English for the explanation of the project, and had it translated into Bengali by an acquaintance. I also studied Bengali to speak simple phrases. When I was forced to stay in a hotel, I did a work that I could do there. Since what I told orally was often forgotten, I prepared a written request.
Internship experience 1
With workers of a sewing plant
Conducting a questionnaire on the sewing plant for workers
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
An improvement: a capacity to cope with a situation flexibly in an environment that differs from that of Japan, a capacity to understand a different culture, and exchange opinions with people speaking different languages Although I was unable to make myself understood in English, I learned to communicate by body language or with a little understanding of the Bengali. Non-improvement: a capacity to present myself appealingly
Reasons
While living with a different culture, religion and custom, I wanted to know reasons of their behavior and tried to explore them. In addition, I came to use non-verbal communication, and thus I moved toward a deeper understanding of them. However, I was a little bit passive because I got too concentrated in understanding them.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) When I participated in social welfare NGOs and bodies in Bangladesh, I realized that it was difficult to compare with bodies in Japan due to a lack of knowledge and experiences concerning social security for the disabled and the disabled support bodies. At the same time, I visited two or more NGO facilities and official organizations, and came to know both situations of service providers and recipients in each body. As a result, such experiences enhanced my willingness to support the disabled in the developing countries, and gave me a chance to consider what I lacked in. While I tried to build human relationships with people of different cultures, I cultivated an attitude to try to understand opinions different from us. In the future, I want to unite Japan with other countries by using the flexibility.
5. Comments from the host organization The intern was cooperative and proceeded with an internship program by maintaining a good relationship with everybody. She was concentrated in social welfare, which she majored in, for three months, and tried to know the situation of Bangladesh. It was impressive that she had ideas unique to college students, and acted positively.
Internship experience 2
In a training facilities for the disabled
Teaching English in a training facilities for the disabled
Completion Report (KB2004)
Country
People's Republic of Bangladesh
Chittagong
Host organization
The Chittagong Chamber of Commerce & Industry (CCCI)
Host organization outline (businesses)
Chamber of Commerce and Industry in Chittagong, which 7000 or more companies join in. It engages in the establishment and protection of regional industries, promotion of foreign trade, support for trade paperwork, and other trade-related businesses as a chamber located in a harbor city.
Internship duration
Dec. 2, 2014 – Feb. 26, 2015
Affiliation
Tokai University
Department
School of Political Science and Economics
City
Sex
Male
To survey characteristics and trends of business in Bangladesh by studying at a government-affiliated organization that controls foreign trade, and visiting companies and organizations of various industries which belong to the CCCI.
Internship outline
1. Goals and achievements Goals
• • •
To understand industries of Bangladesh comprehensively To make various connections by visiting government-affiliated organizations and trading firms To understand international trade and take a practical action concerning it
Achievements
•
Visits to local firms of various industries by using a connection with the CCCI to understand trends, goals and weak points of various industries comprehensively A positive exchange with various people when visiting firms to make a connection Understanding of knowhow and a scheme concerning an international trade via the internship at a trading firm Enhancement of a network via a conference with investment institutions of other countries
• • •
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
•
•
There was a big loss of time because a destination was taught just on the day I was visiting a company or the appointment time was not fixed. Since there occurred frequently a lot of hartals, strikes, I was often forced to stay home and I had to cancel business trips. In January, I had to stay home more than half of the month. I discussed the problem with my boss, and the boss adopted the way destinations and times were informed to me collectively every few days. Accordingly, I was able to secure time for other works, and make the internship program fulfilled inside and outside the organization. Situation was more serious than expected, and the occurrence of hartals had a significant impact on the internship activities. I spent my spare time preparing a business model or reading a book.
Internship experience 1
I was engaged in displaying goods in a shop by going along with marketing staff of a local major household electric appliance maker.
I made a presentation as to how to dispose of wastes in a city hall.
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Communication skill in a different culture Improvement of English proficiency in business scenes Creation of connections with local people
Reasons
I put an emphasis on how to make myself understood in an internship program overseas to create a trust relationship. I studied how to ask a question or how to bring out opinions while visiting companies, organizations and government-affiliated institutions. I tried to achieve results in my own way. In addition, I created connections with people in various industries, which is a very big asset to me when conducting an international business in the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • •
•
I had put an emphasis on market value assessed from the developed country side. However, I obtained multifaceted market analysis capacity by listening opinions of people in the developing countries. I got acquainted with many local entrepreneurs as well as business people, and created strong connections with them for future actions. I got an asset that would lead up to a future business to be conducted in the developing countries, which has long interested me. The asset belongs to nobody but me. While I visited companies and government-affiliated institutions every day, I learned to draw questions from conversation. Despite my little expertise, I did homework without neglecting it. Such a preparation enabled me to create a good relationship and to promote business conversation within a limited time. Since I am interested in finding overseas customers and promoting sales abroad, I think the internship based on a human relationship will directly develop my career.
5. Comments from the host organization • • •
Since he speaks English fluently, he communicated smoothly and easily. He made a business conversation with staff of the company he visited without any mistakes, and there seemed no language barrier. He had a clear vision about what he wanted to do. He changed an internship plan accordingly, serve his internship based on his future plan, and made it satisfactory. He said he wanted to work in a trading firm and build a bridge with developing countries. His dream will surely come true with his social skill and fluent linguistic capacity. In the near future, I am looking forward to associating with him as a business partner, not as an intern.
Internship experience 2
Participation in a meeting with the Investment Bureau of Thailand, which aimed at promotion of domestic industries and attraction of foreign investment
Visit to a trading port by obtaining a permission of the Port Bureau
Completion Report (KB2005)
Internship outline
Country
People’s Republic of Bangladesh
Chittagong
Host organization
Bangladesh Garment Manufacturers & Exporters Association (BGMEA)
Host organization outline (businesses)
Export channel for the garment industry, one of the key industries in Bangladesh, established in 1983. Contributing to further growth of apparel industry through support for BGMEA member companies and promotion of workers’ rights and social security at plants.
Internship duration
December 2, 2014 - February 26, 2015
Affiliation
Meiji Gakuin University
Department
Faculty of International Studies
City
Sex
Female
Learning about the duties of BGMEA, social compliance in sewing plants and promotion of the rights of female workers, etc.
1. Goals and achievements Goals
To learn from Bangladesh, which is undergoing remarkable economic growth, about matters useful to the economic development of Japan. To learn about the current state of working environment in Bangladesh. In addition, I would like to actually engage in trading operations after learning about foreign trade from the stage of manufacturing products, and see the situations of import and export from the viewpoint of developing countries, not from that of Japan, and know the needs of the countries.
Achievements
I learned the actual state of compliance and working environment in plants in Bangladesh by field trips to plants and actually working in plants. I also learned international economics from Bangladesh’s point of view and needs for Japan. In addition, I found out that the Bengali people expect further promotion of friendly relations between Bangladesh and Japan. Unfortunately, I could not learn about foreign trade in detail.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. Almost all the documents of BGMEA were written in Bengali. 2. It was not easy to make the host organization understand what I wanted to do. 3. The frequent occurrence of hartal (strike action) prevented me from going to the office for many days consecutively.
How you handled the problems
1. I mainly performed practical tasks that required no paperwork. 2. I listed what I wanted to do in writing and submitted it. In addition, I received support for my program from CAAS, a Local Partner Organization. 3. As it was impossible to go to the office, I stayed at a hotel and did what I could do.
Internship experience 1
Visiting Frank Group Ltd.
Checking the compliance of a plant I visited in the project of a German public corporation of international cooperation called GIZ
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved abilities: Bengali language skills, ability to adapt to the environment of local organizations, independency, motivation to communicate with others, planning ability, positive attitudes, ability to negotiate Abilities that did not improve: English language skills, ability to live on my own, communication ability
Reasons
Reasons for the improvement: I realized that communicating in the local language is more effective than communicating in English to build closer relationships with local people and promote friendly relations. Positive attitudes, ability to negotiate, and planning ability have been cultivated because I needed to positively negotiate with my superiors in order to do what I wanted to do. Reasons for no improvement: I had little chance to communicate in English. I did not have a chance to live in an apartment by myself because the Local Partner Organization took care of my daily life.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I absorbed different perspectives that I have never had before and broadened my view by meeting people with different values, including Japanese and Bengali people, through this internship experience. Based on what I gained in this experience, I will look for a job while turning my attention to new fields, which I had never been interested in before, such as social welfare, promotion of education for children in developing countries and women’s participation in the workforce. I have become very interested in working in the shipping industry after I had learning experience at the Chittagong Port Authority (CPA) where I visited during my internship. As I realized there are many things I need to learn more, I want to acquire new knowledge to build upon what I learned during this internship, in addition to job-hunting efforts, for the rest of my college life.
5. Comments from the host organization This intern worked very hard at BGMEA. We hope she shares what she learned here with others. As she learned about apparel business of Bangladesh during her internship, she will be able to contribute to the apparel industry utilizing the knowledge she gained here in the future. As she was a committed and enthusiastic learner with a cooperative attitude, she completed the internship smoothly. We are grateful for her cooperation.
Internship experience 2
An elementary school operated by BGMEA With employees of the plant where I was provided with work experience
Completion Report (KB1005)
Internship outline
Country
People's Republic of Bangladesh
Dhaka
Host organization
Bangladesh Japan Training Institute (BJTI)
Host organization outline (businesses)
Management training for local companies
Internship duration
Sep. 1, 2014 – Feb. 14, 2015
Affiliation
Waseda University
Department
School of Political Science and Economics
City
Sex
Female
(1) Arrangement and provision of management training for managers of local companies (2) Survey of local workers on labor and living environment (3) Interviews with managers mainly about human resource development (4) Proposal and implementation of projects for laborers and orphans
1. Goals and achievements Goals
(1) Survey and understanding of problems and needs that local (mainly female) workers have (2) Field survey of local HRD projects and consideration of it from various viewpoints
Achievements
(1) I found new issues by interviewing female workers at various educational levels, who have various jobs and positions, including workers of social business. Based on the interviews, I was able to propose a new project. (2) I found problems unique to developing countries and realized the progress in HRD in Bangladesh by observing various types of business and projects.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
In the first half of the internship period, I was often assigned the task different from the one I had wanted at first.
How you handled the problems
I asked the BAAS staff for advice, and I changed the training plan so that the initial purpose can be achieved.
Internship experience 1
I observed labor environment in a sewing factory.
I made a presentation about management proposal.
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improvements (1) Communication skills that overcome a language barrier (2) Understanding of politics, economy and culture of Bangladesh Non-improvement (3) Local language
Reasons
(1) I often communicated with the poor who cannot understand English. Then, I tried to communicate with them by gestures or guesswork. (2) I tried to understand social situation by talking with local people or asking questions to them aggressively. (3) The same reason as stated in (1) above
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I want to use three points I gained in the internship for future employment and career development. (1) Capacity to understand present situation and to find problems: contact with female workers in various companies and factories and children, future human capital and interviews with them enabled me to understand the present situation and discover problems, and eventually I came to have more choices. (2) Leadership: examination of the existing businesses and projects, and proposal of a new project on my own based on the activities stated in (1) above enabled me to have confidence in future career development. (3) Cultural understanding: although cultural differences disturbed me, understanding and acknowledgement of the differences could give me the capacity stated in (1) and (2) above. I think the stated capacity is essential to people who work in an international society. Through a research at a college, I would like to make more practical the knowledge and three kinds of capacity, which were obtained in the internship program.
5. Comments from the host organization The intern was engaged in training management, scheduling and making reports at the host organization. She gained new knowledge in local companies, NGO, and other organizations. I wish her every success.
Internship experience 2
Visited a school for street children, and taught English to them
Stayed five days in an orphanage, and proposed and implemented a project for orphans
Completion Report Country
People's Republic of Bangladesh
Host organization
Dhaka Chamber of Commerce & Industry (DCCI)
Host organization outline (businesses)
Organization of companies in Dhaka, public poll on economic policies, support for entrepreneurs, etc.
Internship duration
Dec. 2, 2014 – Feb. 26, 2015
Affiliation
Kyoto University
Department
Graduate School of Human and Environmental Studies
(KB2003)
Internship outline
Dhaka
City
Sex
Female
Participation in the E2K-Project (nurturing entrepreneurs in Bangladesh), Research on SMEs in Dhaka, Exchanges with Bangladeshis
1. Goals and achievements Goals
Market research, exploration of people’s needs, three plans for new businesses To become most acquainted with companies and market in Dhaka among students Positive communication and exchanges To experience traditional culture and note a sense of value lying behind it
Achievements
Let me show a level of achievement and the reasons by each goal. An achievement level for Goal 1 was 70% because it was difficult to make three plans for new businesses a month. I was shown a lot of data of market research. An achievement level for Goal 2 was unclear, because I could not find a student who knew Dhaka most and thus there was nobody to compare with. A level for Goal 3 was 80% because I tried to meet people as much as possible when asked. When a schedule conflicted, I remembered the purpose I came here for and decided it. A level for Goal 4 was 50%. I found many Bangladeshi worry about family affairs.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
A person in charge, who I had made contact with before coming to Bangladesh, quitted a job. I had nothing to do because there was nobody in charge of me.
How you handled the problems
Since I was left alone for a certain period, I worried that I would idle away an internship period. The DCCI had no experience to accept an intern before me, and I felt I had no choice. Since I feared that acceptance of interns would be stopped next year, however, I was concentrated in contributing to the DCCI by preparing materials of the TCCI or other documents. I am not sure whether my efforts were appreciated or not, the DCCI staff provided me with some activities and chances for an interview. Preparation of documents also helped kill spare time caused by hartals. I tried to keep it off my mind that there was nobody in charge of me, because the situation was rather comfortable.
Internship experience 1
A desk of my colleague
Being explained about the CSR of Euglena, a Japanese firm
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Capacity to process huge amount of information and find its interrelation improved English proficiency, skill to communicate smoothly improved Necessary knowledge changes by business. Knowledge concerning macroscopic world trends is necessary. improved
not
Reasons
I think I have three problems in conducting an international business. These are (1) a lack of information processing capacity and cultural understanding, which are necessary to conduct corporate activities in a totally different commercial culture, (2) miscommunication, and (3) a lack of creativity and imaginative power, which are required for thinking ahead. Capacity, skill and knowledge I stated above are required to cope with these problems. was not improved and I now plan to improve it in Japan. was improved because I frequently spent time with people. I came to have more because international news now draws my attention.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I cannot find how my recent experience can be used for the employment or career development until I start to seek a job. I noticed three points in the recent internship program. In the first point, it is important whether I feel love or satisfaction with the business, an organization and staff. I realized in the recent program the first point is more important than I imagined. I had a lot of luck to have good colleagues these three months. When I decide a company I work for, love for its business is necessary for working devotedly. Furthermore, I can get more concentrated in working when there are also reasons or feelings the job could make my dream come true or that I am proud of my job. The second point is that working overseas in modern days is not so special or associated with so much difficulty as in the past. This is my honest feeling I got during the internship program, which I believe would influence my career. The third point is to have found business interesting. I realized power of a country is based on its SMEs and I got interested in their various products and ideas. I want to deepen my understanding of SMEs even after I return to Japan.
5. Comments from the host organization She was very cooperative and engaged in businesses positively. It is our great pleasure to provide her with an opportunity to understand Bangladesh. We also experienced Japanese culture. The recent internship program was useful both two countries.
Internship experience 2
インターンシップ 写真 Maruhisa in Adamjee EPZ (Lecture of my host father)
インターンシップ 写真 Entrepreneur support project (Visit to a plant)
Completion Report Country
People's Republic of Bangladesh
Host organization
The Metropolitan Chamber of Commerce and Industry, Dhaka (MCCI)
Host organization outline (businesses)
Chamber of Commerce and Industry which has the longest history in Bangladesh, which promotes commercial activities and makes economic research
Internship duration
Dec. 10, 2014 – Feb. 26, 2015
Affiliation
Tokai University
Department
School of Humanities and Culture
(KB1080)
Internship outline
• •
Dhaka
City
Sex
Female
Visit to companies in Bangladesh and Japanese companies Preparation of documents (summary of research on Bangladeshi companies which has a relation with Japan or are interested in businesses with Japan, business chances and problems of major industries in Bangladesh)
1. Goals and achievements •
Goals
•
Achievements
•
•
To understand moves of Japanese companies in Bangladesh and an economic cooperation between Japan and Bangladesh To understand the present situation of a social business model which has drawn attention since Muhammad Yunus won the Nobel Peace Prize Understanding 50% of an economic relation between Japan and Bangladesh by joining in a conference held by the host organization with Japanese companies, visiting Japanese apparel companies, and preparing a company list in Bangladesh Knowing somewhat the present situation of social business by visiting Aarong and participating in the Social Business Design Lab. However, I was not able to visit a plant.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
• •
Strikes called as hartals frequently occurred after the turn of the year, which often made me stand by at home. Since I often finished given assignment earlier than expected, I was at a loss what do to with my time. I made a contact with staff of the host organization by email or phone, and I did as much work as I could at home. I informed the progress in work to a person in charge, and asked if there was something I could do while I did by myself what I should do.
Internship experience 1
Social Business Design Lab in the Yunus Center
Training center for young government officials
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
Communication with Bangladeshi Knowledge of political situation and economic activities in Bangladesh
Reasons
•
At first, I had trouble with spoken English there because it is heavily accented. I gradually came to communicate with Bangladeshi. I found people use phones more often than email and text-message. I observed a little that the deteriorating situation had an adverse impact on economic activities.
• •
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
• •
I try to keep in touch with the staff of Japanese companies I met at the host organization even after I return to Japan. I want to know their impressions about Bangladesh and how they try to start businesses there. If I work for a company that intends to expand its business to Bangladesh, I want to provide it with basic information on business custom, current situation and the problems. If there is a company that has already made inroads into Bangladesh and recruits full employees, I want to apply for it.
5. Comments from the host organization We found, through the program, that she was highly motivated, excellent and positive. She learned both academic matters and social matters quickly, and understood key points of Bangladeshi economy promptly. She completed her task before a deadline or sometimes earlier. Her reports and the way to report satisfied a criterion as we expected. These reports are useful for the MCCI to understand how Bangladeshi companies are interested in Japanese companies when doing business with them. I hope she is satisfied with the internship program, and success and fortune will come to her.
Internship experience 2
A port of the Buriganga River
Preparation of a report on business opportunities and problems of major nine industries
Completion Report (KB 1127)
Country
People's Republic of Bangladesh
Chittagong
Host organization
Image (Social Welfare Organization)
Host organization outline (businesses)
NGO for medical and health promotion of the poor
Internship duration
September 1, 2014 – February 26, 2015
Affiliation
Saraya Co., Ltd.
Department
Department of Public Health, Nagoya Office
City
Sex
Male
Accompany and participate in medical exams in impoverished regions, family planning to control the population increase, and seminars for hygiene promotion activities. Plan and carry out PR activities and programs to increase literacy in the slums.
Internship outline
1. Goals and achievements Goals
(1) Through the health, environment, and education business of Image, grasp the problems faced by locals in sanitary and living aspects and propose how Japan or Japanese companies can contribute to its solution. (2) Understand and adapt to the culture of Bangladesh and the people’s lifestyle and business practices. (3) Improve language abilities and communication skills, and build a win-win relationship and partnership. (4) Always be aware that I am a representative of Japan and improve the impression of Japan through my speech and conduct.
Achievements
(1) I was able to glimpse the situation of those left behind in the development of widening gap in the economy of Bangladesh. I started a program to improve the situation, but those activities should have been conducted on a larger scale. (2) It was stressful when communication was not shared and promises broken. (3) Bengali did not improve beyond daily conversation, causing difficulty during meetings and when accompanying on activities. There were few opportunities to use English for business, so I am hesitant to say there was improvement. Therefore, building relationships was difficult. (4) I was sometimes emotional, which may have given the impression that Japanese are shorttempered.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Unlike the information when interns were recruited or before departing, the business scale was considerably smaller. I was often left unattended at the office when the person in charge was absent or during the busy season. Because I could not speak Bengali and communicate, it was difficult to advance the project. Also, many people were not willing to listen.
How you handled the problems
The internship was different from the original plan, but I accepted it. I proposed new projects by organizing the problems of the slum areas and devising improvement plans for the host organization’s publicity. By continuing to study Bengali and use volunteers that spoke English, I tried to communicate with perseverance. When making a proposal, I created framework and materials beforehand to also communicate through writing, in order to be heard.
Internship experience 1
Accompanying activities in the slums
Accompanying activities in rural communities
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Areas improved: Bengali; knowledge regarding the local health and hygiene environment and situation of the poor; crisis management skills; perseverance Areas not improved: English; resistance to stress; will power
Reasons
Areas improved: Bengali was mainly used for business and everyday life. I was engaged in activities at the clinic and in the slums. I became very cautious due to the constant demonstrations and robberies. I did not give up until my plan was accepted. Areas not improved: Because there were few situations using English. I could not cope with the stress from being unable to go out or not being able to communicate. I sometimes quarreled with the selfish community leader and staff.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) By interning in Bangladesh, I became aware of the miserable situation of this country’s medicine and hygiene. Every time I visited the sites, I sometimes felt a feeling that cannot be expressed as anger and sorrow towards the country’s institutions and the low awareness of NGO staff. However, there are many points of improvement and a possibility for the affiliated organization to be involved in the future. Either will become a considerable motivator for working at the organization in the future. Also, after planning, proposing, and persuading numerous times, that some proposals were carried out gave me confidence. At the same time, I often sank to self-hatred feeling powerless to change the situation. I hope to use this feeling as a source of self-improvement in the future. I also learned that it is necessary to change awareness and reform the organization in order to work in a developing country. I hope to capitalize on every experience from this internship for my affiliated organization to advance into developing countries in the future.
5. Comments from the host organization Even though he could not understand the language, the intern proactively communicated at communities he visited and each sector of Image, forming amicable relationships at each location. Also, the education program he planned for children with no schools and illiterate mothers in the slums received reactions from the residents of the slums and the university student that came as volunteer teachers and can be said to be successful. We hope to continue his efforts after he departs.
Internship experience 2
Hand-washing seminar in the slums
Project to improve literacy in the poor
Completion Report Country
People's Republic of Bangladesh
Host organization
Healthcare Pharmaceuticals Limited
Host organization outline (businesses)
The fast-growing pharmaceutical company in Bangladesh The private company aggressively expanding overseas with a focus on Asian, CIS and Africa countries
Internship duration
September 1, 2014 – November 27, 2014
Affiliation
Tohoku University Graduate School
Department
Biomedical Engineering
(KB1056)
Internship outline
• •
Dhaka
City
Sex
Male
Understanding the development of new medicines, pharmaceutical operation and quality control system in the pharmaceutical company in Bangladesh Needs research with an accurate understanding of needs for planning marketing strategies
1. Goals and achievements •
Goals
• •
Achievements
• •
Enhancing human relationships with the fast-glowing company in health industry where I was dispatched Understanding health environment in Bangladesh, conducting needs research and planning marketing strategies on the basis of it Through the work experience abroad, improving language skills, including technical terms to operate a business with the other side on an equal footing I actively had relationships with not only the host organization but also doctors on visits, and built the human network. I don’t deny the low achievement due to the lack of technical knowledge in English, but I was able to clearly realize that this must be improved in the future.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I faced a problem that, regardless of my understanding and interest, the contents of plan prepared in advance were given priority due to such a short internship period.
How you handled the problems
Through a meeting with my supervisor and exchange of opinions, I managed to significantly adjust the prior contents during the internship on the basis of things I found since actually starting the internship. And also, I managed to adjust the work shift in cooperation with my supervisor in order to achieve my goal with considering safety aspect.
Internship experience 1
Needs research with the sales team (in Dhaka) Understanding the health environment (at DMCH)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
At first, my ability to persuade in English has improved by having conversations and negotiations in English. Moreover, I also have enhanced my ability to deliver information on my own initiative. For the point that was not improved, I couldn’t overcome my fault that I have a look at things subjectively.
Reasons
This is because I got into a habit I always consider who I am without a position title and what I can do, and I deliver information on my own initiative, through having an actual work experience. This is because I have felt that obstacles would arise against others, which are probably caused by the subjective view held by the Japanese people.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Through this internship, I deeply realized how important understanding culture was in business and how difficult it was. I want to make use of this experience to cultivate a broader perspective. Furthermore, through this internship, I built up technical knowledge of the field I would need in the future, although it was different from my current study area. I want to draw on this in my career-building efforts. I will continue to build technical knowledge in English so as to be treated as a specialist without a position title in my future career.
5. Comments from the host organization The intern made an effort to understand differences in the environment and culture, and also studied not only his specialty but also other things with interest. He was very wise, which could be seen from how fast he learned Bengali, as well as what output was generated form the contents he learned in the internship. I wish him all the success in his future endeavors.
Internship experience 2
Observing a production line (at the production plant)
At the end of internship (at the production plant)
Completion Report (KB1002)
Internship outline
Country
People's Republic of Bangladesh
Dhaka
Host organization
Expressions Ltd.
Host organization outline (businesses)
Advertising agency, brand management
Internship duration
September 3, 2014 – November 27, 2014
Affiliation
Kyoto University
Department
Faculty of Economics
City
Sex
Male
Understanding the business practice, culture and society in the country, while studying the operation of an advertising agency as the central objective during the internship
1. Goals and achievements Goals
• • •
Understanding the business process of an advertising agency Grasping the business practice and market in the country Playing a role in building and deepening the relationship between Bangladesh and Japan in the future
Achievements
•
I could grasp the business model and process. But I could not put into practice what I learned due to the lack of time. I understood the business practice to some extent by grasping the outline of the market and the view of a corporate manager in the emerging country through the customers of the host organization. Despite the short period of internship, I could establish a deep human relationship. I want to take a thoughtful action so as to generate benefit for my future.
•
•
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
•
I carried out an internship project with the help of co-workers in the host organization at the end of my internship period. But there was a case that the task I asked for the co-workers was not finished by the set deadline.
How you handled the problems
•
I reduced an adverse effect of delay in each process by allowing enough time to make a schedule of deadline from the start. In addition, with consideration of the workload and work life of coworkers, I asked them to perform the task promptly on the basis of a relationship of trust by committing each other as much as possible.
Internship experience 1
Desk in the host organization
Durga Puja (a festival of Hinduism)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: • The ability to negotiate, plan and endure in business • Risk management in a different culture
Reasons
I gained the ability to plan (such as risk management), negotiate and endure through daily life and business experience in the different culture.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) My experience of Internship in Bangladesh will become a major foundation for shaping my career. I figured out the meaning of “working in the real world” through my own experience for three months. Even though I don’t determine what kind of industry I get into, I want to utilize this experience to get a job. I also think about going into the management side as my career design, since I sympathized with the view of the corporate manager.
5. Comments from the host organization The intern tackled the internship on his own initiative and had high motivation to absorb what he was learning. He maintained a good human relationship in the host organization. He must have learned a lot of things from this internship. At the same time, it must have been fun and fruitful for him very much.
Internship experience 2
Ice cream sold in Bangladesh (As part of market research)
Advertisement plan for new ice cream products
Completion Report (KB1022)
Internship outline
Country
People's Republic of Bangladesh
Dhaka
Host organization
Interstoff Apparels Ltd.
Host organization outline (businesses)
A company of about 4,000 employees that is engaged in clothing production, including cloth material production, dyeing, cutting, sewing and finish, from production to shipment.
Internship duration
September 1, 2014 - November 27, 2014
Affiliation
Tokai University
Department
School of Humanities and Culture
City
Sex
Female
• Studying clothing production process, factory facility and labor environment and understanding the current status and problems • Studying the relationship between buyers and suppliers including deadline and price negotiation from supplier’s viewpoint
1. Goals and achievements Goals
• Gaining knowledge to be a merchandiser who understands the current status of suppliers • Studying the current status of order quantity and price negotiation that apparel retailers require Bangladesh companies, and understanding how to negotiate a price in fast fashion industry
Achievements
• I understood the current status of suppliers who aim at reliable delivery and quality improvement, on the other hand, I thought that they could make an effort to make more profit, for example in a way to develop new materials procurement. • I gained knowledge about raw materials, such as cloth and accessories, necessary for buyers, at the same time I could know the level of the factory that meets the international standard, which is comparable to other factories.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• The difference in the interpretation of the contents of internship arose on the plan with the Host Organization. • Although I could freely decide the activity contents and the department I belonged to, there was a time when I was confused due to no specific person in charge and no desk.
How you handled the problems
• I clearly explained the purpose of the internship and my own vision, and also expressed that I wanted not only to learn but also have a responsible and practical work experience. As a result, we could spend meaningful and enriching time.
Internship experience 1
Ordering cloth and implements by reading style sheets created by buyers
Confirming whether there are the difference in color between the mass production cloth and the sample under the designated light
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• Ability to build a trust relationship with all parties involved by interacting and memorizing names before start of working • Ability to propose my own idea without hesitation and say no to those that can’t be done, despite following their custom
Reasons
• Because more people backing me up is better, and the encounter draws more people who even indirectly benefit me. • Because the relationship that forces me to constrain and undergo by holding myself back would be very stressful in the long run.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • I give a prospective employer my vision of being a merchandiser who internationally connects between designers and production sites, and make use of this to build my career. • I utilize the knowledge about production process and material of clothes to negotiate accurate price and delivery deadline. • I accomplish a task and travel abroad on business as a buyer, as adapting to any conditions, such as the culture difference or inadequate infrastructure. • I conduct a coordination of the number of goods that each store receives, by make use of the experience from learning the fact that, despite the same goods, the best-selling goods are different in each country or region.
5. Comments from the host organization The intern acted in an active and flexible way by proposing interesting things regardless of schedule. She gained knowledge about clothes by willingly visiting various sections. Despite long hours of commuting she work earnestly everyday without stress. We hope we keep contacting each other.
Internship experience 2
Deciding the target production number daily as calculating time for each process and confirming the quality of work
Remembering the name of each part and calculating the required area of cloth and etc., to order
Completion Report (KB1053)
Country
People's Republic of Bangladesh
Chittagong
Host organization
Same Page Limited
Host organization outline (businesses)
IT company conducting offshore development with bases in Japan and Bangladesh
Internship duration
September 1, 2014 – February 26, 2015
City
Affiliation Department Internship outline
Sex
Female
As project manager of the development team, create websites, etc., with local engineers. Specifically, organizing and translating orders, instructing local engineers, managing the progress until delivery, etc. Also, hosting IT seminars, conducting proposal-based sales and recruitment activities, and rearranging in-house documents.
1. Goals and achievements Goals
(1) Through team management of 20 people and five projects, become a project manager that can juggle multiple projects. (2) Grasp a successful pattern for educating those with a different cultural background and communicating with team members. (3) Acquire knowledge necessary for web direction, such as HTML, CSS, PHP, etc. (4) Create influential relationships with affiliated companies, such as governmental, IT, etc.
Achievements
(1) (Achievement rate: 30%) With support from others, I was able to handle over five projects, but I did not have room for management. (2) (Achievement rate: 90%) I was able to indicate my strong intention to express myself, as well as give concrete examples. (3) (Achievement rate: 50%) I was able to acquire elementary level knowledge necessary for creating websites. (4) (Achievement rate: 70%) Through the IT seminars, I was able to meet skilled CEOs of Bangladeshi IT companies and freelancers.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
There were many communication losses due to a difference in language and “common sense” or a lack of development knowledge on both parties. Because clients were Japanese, it was difficult to match the Japanese standard for delivery date and accuracy of work.
How you handled the problems
When explaining, I prepared beforehand text and images of the website’s specifications and concrete examples of reference websites, so that our understanding did not differ. If we had been both Japanese, I could have shown an image and gained understanding in a short word, but instead, I used numerical values for them and clearly wrote explanations when giving instructions to make the explanations visible.
Internship experience 1
Hosting my first IT seminar (Chittagong)
Group photo at an IT seminar hosted in Dhaka
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Areas improved: Ability to try to express myself; ability to carry out what I want to do Areas not improved: Language ability
Reasons
I improved these abilities through the IT seminar that I suggested and held. I felt that these two abilities are necessary if I want to do business my way in any country. Because those I interacted with in work and at exchange meetings spoke English, I did not have many opportunities to use the local language (Bengali). My English did not improve beyond conversational, since I was able to be understood by them.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) With a lack of engineers in Japan, more Japanese companies will be expected to work with foreign engineers, so I think that my experience interning as project manager will be very useful in the future. Specifically, I hope to introduce local IT companies with technological skills that I met in Bangladesh, instruct local engineers and serve as a bridge to Japanese clients. Also, not only Bangladesh, but if there is an opportunity to work abroad, I think I will raise my hand and challenge myself in a new country, developed or developing. In working at a joint venture called Same Page, I was forced to become aware of my deficiencies, such as multitask management, time management, and self-control. I believe that solving these issues one by one with everyday effort will become an asset useful in any field in my future. 5. Comments from the host organization Hosting IT seminars and working as project manager of website creation, I feel that her communication skills, planning ability, and enthusiasm for influencing others have greatly improved compared to six months ago. Compared to when she first began the internship, she can manage more tasks. The primary factor was the increased motivation due to her commitment to her goals. During this internship, there were some instances when she lacked concentration, but it was caused by multitasking of handling phone calls and emails. By changing her work style by focusing on one task, such as silencing her mobile phone and deciding a time frame to return emails, her concentration improved which should be a useful skill when she becomes a manager in the future. Internship experience 2
Working in the office
On the day the President and his wife returned to their country (at the office)
Completion Report Country
People's Republic of Bangladesh
Host organization
Same Page Limited
Host organization outline (businesses)
Website development, homepage development for the Internet, various designing, crowdfunding service
Internship duration
September 1, 2014 – February 26, 2015
Affiliation
Shiga University
Department
Faculty of Economics
(KB1093)
Internship outline
Chittagong
City
Sex
Male
SEO measures (periodic blog updates); sales towards Japanese and Bangladeshi companies; checking of CVs and web development tests (for new web development personnel); hosting two IT seminars; visiting three banks, companies within the EPZ (export processing zone), a Glaxo Smith Kline factory, and an accounting firm
1. Goals and achievements Goals
1. 2. 3. 4.
Raise sales of 2 million yen. Have Same Page appear at the top of Google search page. Launch and manage a portal site for recruitment as a leading figure. Living locally, think of one new business plan every month.
Achievements
1. (Achievement rate: 0%) Being in charge of the publicity and human resources departments, indirectly contributed to sales through securing partner programmers and publicity activities. 2. (Achievement rate: 100%) Appeared on the top page of Google search engine on December 7, 2014 when keyword “Bangladesh” was entered. 3. (Achievement rate: 0%) Due to the income and expenditure issue, the company’s management strategy changed. The launch of the recruitment site was postponed to the next fiscal year. 4. (Achievement rate: 100%) I developed a total of six business plans, of which I believe that three plans have a possibility of being realized (electronic cigarettes, vinyl umbrella, solar panels & advertisements).
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. I was unable to influence others in the way I hoped; for example, punctuality and quality control. 2. There were few people in the city who could speak English.
How you handled the problems
1. When I asked a request, I would attend the site twice. I frequently made contact to check the progress and for any discrepancy in our understanding. I conveyed business matters in written form (email or chat). 2. I arranged for English speakers. I tried to catch businessmen and university students in the city and asked them to translate. I would translate my questions into the local language beforehand and write them down.
Internship experience 1
Meeting with our local blog writer
Participating in Bangladesh’s top class IT seminar
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
The time management skills of the locals improved. (Many locals enjoy small talk, so it was most important to reduce any wasted time.) There are many locals that enjoy talking more than Japanese, so the skills will also be useful in the future.
Reasons
There were many opportunities for meetings with the locals. In advance, I shared the meeting start and end time, what I wanted to discuss, and what needed to be decided for the meeting to conclude. When I expected a long meeting, I held short breaks to keep their concentration from being interrupted. First, I went on site. When requesting a job, rather than settling it over the phone, I always arranged at least one meeting in person. I found it important to assume that there would always be misunderstandings. Gradually, I developed trust relationship and became able to make requests by phone call and email. In the beginning, I did not place emphasis on work efficiency, but thought first of developing long term relationships. If that does not work, I would boldly change partners.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Fields that interest me became clear. Rather than an intermediary, I want to work in finance or sales for a company with technical skills. By interning at an accounting firm, my knowledge of the International Financial Reporting Standards (IFRS) deepened, so I will be able to use it when I work in the finance department of a company with operations overseas. I realized that it is not an issue where I work in the world, but who I work with and what I can contribute to. There are environmental differences in developing and developed nations, but what needs to be done and the abilities necessary are the same (such as motivation, the power to influence others, the ability to perform systematically, schedule management to work efficiently, the greediness when pursuing something, etc.). I learned that I need, five times more than imagined, an attitude to proactively pursue what I want. People cannot be influenced if you are not persistent enough for others to think you stubborn. Reading the situation is something that only works in Japan.
5. Comments from the host organization This time, he was able to raise our company’s search ranking through web marketing and become Bangladesh’s first special correspondent for GLOBE-TROTTER. These results must have been the result of his exceeding in writing blog articles. One thing he gained from this internship, is that enthusiasm only runs downstream. If the leader is not enthusiastic, he cannot influence others. I believe it was a very significant experience for his future career and management skills. Also, when he was interning with local university students, he showed consideration when they were first hesitant and created a good work atmosphere. Overall, he matured mentally through this internship from working in an emerging county and starting something new, which will aid in smooth communication with people with many differing values when he works in sales in the future.
Internship experience 2
Appearing on the top page of Google search engine with keyword “Bangladesh”
Approved as Bangladesh’s only special correspondent blogger for GLOBE-TROTTER
Completion Report (KB1079)
顔写真
Internship outline
Country
People's Republic of Bangladesh
Dhaka
Host organization
Islam Aftab Kamrul & Co.
Host organization outline (businesses)
Chartered Accountant Firm Auditing, taxation and outsourcing of administrative procedures and etc.
Internship duration
October 14, 2014 t - January 9, 2015
Affiliation
Keio University
Department
Faculty of Economics
City
Sex
Male
1. Understanding basic accounting knowledge through the financial statements of customer companies 2. Visiting government agency and the customer companies 3. Preparing reports on administrative procedures of the government agency and the law related to an export-oriented companies
1. Goals and achievements Goals
1. Knowing business environment in Bangladesh 2. Understanding financial accounting and recognizing its problems in Bangladeshi companies 3. Improving highly-professional English skills and business English
Achievements
1. I could specifically develop my thinking from the view point of the law and institutions related to the establishment and maintenance of the company 2. I couldn’t recognize any problems on the financial accounting of local companies, although I leaned many basic accounting terms. 3. The former has improved, but the latter hasn’t improved so much because of the lack of opportunity to have a formal conversation.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. Among the services on website of the Host Organization, the services that I was interested in were provided in a different form from my expectation or weren’t actually provided. 2. In the Host Organization staff who can answer the questions was limited due to the lack of their English and skills, and an instructor was often absent. This is because most of workers have just graduated a university or graduate school and they were in the company in order to accumulate business experiences unlike the chartered auditing firm in Japan.
How you handled the problems
1. For the initial period of time, I found things what I could in the Host Organization, and then redefined my goals and reviewed my internship plan. In the later period, I completed a report of 25 pages to expand and integrate piecemeal knowledge I had obtained so far. 2. I worked on aggressively by taking the measure of an appropriate person to each item that I had a question besides an instructor. * There was only one certified public accountant and one director who often showed up in the office. Most others were taken from university, who are at the stage of accumulating business experience. Many of them were absent in December because of Certified Public Accountant Examination in June and December.
Internship experience 1
View of textile factory of the customer company
Working by myself in the office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improvement] (i) Preparation to be aware of objectives at any time (ii) Ability to take the measure of appropriate person and question appropriately [No improvement] Speed to solve the problems I faced
Reasons
• Awareness of purpose: Even when I had no idea what I do, I was completely distressed with remembering the awareness of purpose. As a result, I could fix a direction to proceed and involve others in. • Choice of person to consult and the ability to question: I voluntarily act in awareness of knowing whom to ask to go in a good direction and how to ask in any time. As a result, I could get a lot of information and advices. • Speed to solve the problems: It took a long time for me to clearly speak out the issues I had in the Host Organization. I also spend a lot of time until I came up with a way to solve them.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • The improvement of accounting knowledge and English skills directly help to build my career in the financial institution I work for the next year. In addition, as I could see the Bangladesh economy has been pulled, I understood the way that companies were doing business in developing countries. This would help me to think of the strategies of M&A with those countries. The network with government-affiliated groups and private organizations that I built must be utilized for the project of M&A and finance related to Bangladesh. • I changed my mind toward my career development. I don’t mean that I wanted to do business in developing countries so far, but I took an interest in building my career directly related to business in those countries, in which challenges always exist, especially manufacturing industry.
5. Comments from the host organization The intern quickly absorbed and worked with care and enthusiasm, which made us willingly teach something to him. He was also worthy of praise as he tried hard to adapt in the differences in humanity and culture. We were attracted by his attitude toward work and strong curiosity, and surprised at attitude to place a priority on “one”, especially one taka (a currency in Bangladesh), one second and one time. We are hopeful that he will succeed to build a career. If another Japanese intern comes to in future, we hope he/she grows by having many experiences in Bangladesh like him.
Internship experience 2
Visiting the export processing zone and its company, which play a major role in Bangladesh economy
The site visits of the government-affiliated factory complex under construction
Completion Report Country
People's Republic of Bangladesh
Host organization
Daffodil Japan IT Limited
Host organization outline (businesses)
- Managing an engineer training school - Career support and counseling for engineers, introducing a recruitment support service to each overseas body - Managing a Japanese language school - Holding career events and programming contests
Internship duration
September 17, 2014 – February 26, 2015
Affiliation
Waseda University
Department
School of Law
(KB1031)
Internship outline
City
Dhaka
Sex
Male
• Marketing and sales for a recruitment support service for Bangladeshi engineers • Career counseling and support for interviews for engineers • Plan to recruit in-house interns, planning and managing support for Japanese language classes and programming contests, etc.
1. Goals and achievements Goals
1) Understanding and implementing the recruitment business of new recruits next spring 2) Understanding 1) in a global context, and examining Japan’s labor market from the perspective of a foreign job hunter 3) Genuinely completing one thing through to the end in the difficult environment of a developing country
Achievements
1) Personally found new clients, conducted counseling and practice interviews to prospective engineers, to understand both the client company and customer (candidate) and accomplish the recruitment business’s mediation value with good balance. 2) Through career counseling and practice interview, I was able to learn their view of their career and thoughts for working in Japan. On occasion, I also learned why they would not choose Japan. 3) I believe I accomplished this goal through the two above.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1) Due to the characteristics of work, I read the engineers’ technical English resumes and papers and at first had difficulty determining their talents and aptitude. 2) My lazy personality was the cause for careless communication with the local staff and engineers in charge.
How you handled the problems
1) By handling large quantities, I gradually overcame my reluctance. As a result, it became good material to learn about the order in universities and the job hunting situation in Bangladesh. 2) I handled it by repeatedly communicating via email and orally. I realized the necessity for tenacious communication.
Internship experience 1
Skype meeting with a company expressing interest in the recruiting service
Explaining the company to an engineer offered an interview
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Reasons
Intellectually: If I had been able to conduct more marketing and sales toward non-Japanese companies, I would have been able to grasp the position and issues of Japanese companies in the global labor market. Also, naturally, “human resources from overseas” are not exclusive to Bangladeshi engineers, so it is necessary for me to learn about human resources from other countries. Mentally: I felt that what I need most now is an “attitude to continue pursuing results”. Before special skills or a high level of awareness, this fundamental attitude would become a base for handling all possible challenges, not limited to business in developing countries. I was able to clarify the skill I would need to acquire in my first year before entering the company. Also, seeing engineers that frantically study Japanese to find a job, I felt the responsibility to “face others”. I want to continue maintaining this spirit when I start working next spring.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Asia is expected to become more borderless and organizations will be fighting over human resources in the future. Therefore, in accordance with the class and type of human resources, building a recruitment method that is able to sort the quality and aptitude of “foreign candidates” as a solution for Japan’s pressing shortage of manpower is one theme that should be considered at a practical level. (Of course, unearthing potentials domestically takes priority.) Also, foreign workers are sometimes referred to in the framework and scale of the immigration policy, but in realizing a way of work that is flexible and free from locational constraints, such as remote work, and in terms of training and retention, the employer’s role on site is considerable. On the other hand, a unique labor market, Japan domestically has given rise to various unique recruitment media, such as those based on salary or values, but there are still very few media handling overseas recruitment, so there may be potential demand. Regarding the recognition and penetration of “foreign human resources”, in addition to using the media resources of my future employer, I hope to propose a reliable new recruitment service from employment to retention that is much more empathetic to the client. In that way, I believe it is a very big advantage to have been able to experience firsthand actual operations of sending “foreign workers” into Japanese companies.
5. Comments from the host organization This intern made a very large contribution. For the mock interviews of Japanese companies for candidates who have learned Japanese considerably, he attentively gave advice for improving interview techniques, while also assisting in making proposals to Japanese companies for highly-skilled Bangladeshi human resources. In fact, he was able to produce various results and was a great contribution to our company. I also believe that in intermingling with Bangladeshi and speaking in detail about many things, he was able to understand their real intentions, values, sense of future, current hurdles and impairments. Also, through the process of proposing to and matching with Japanese companies, he was also able to realize what Japanese companies were thinking, their expectations, and the perception gap between Bangladeshi and other foreign candidates. This experience should be a useful foundation for when this intern works at a recruitment company in japan and he will make a significant contribution to Japanese companies when facing the indispensable problem of highly skilled foreign human resources in the future.
Internship experience 2
New Year party at the host organization
Career event held by the host organization
Completion Report (KB1128)
Internship outline
• •
Country
People's Republic of Bangladesh
Dhaka
Host organization
Daffodil Japan IT Limited
Host organization outline (businesses)
Recruitment agent and IT educational institution conducting training and career support for engineers. 23 employees.
Internship duration
September 1, 2014 – February 26, 2015
Affiliation
Nippon Flour Mills Co., Ltd.
Department
Development department, Food Sales division
City
Sex
Male
Japanese teacher, planning a curriculum for Japanese class, develop teaching materials, measures for interview at Japanese companies Customer service, cooking, and product development at a consulter company (Japanese food restaurant)
1. Goals and achievements Goals
1. Gather information regarding the status of advancement by Japanese companies into Bangladesh, and the attraction and issues of expanding into Bangladesh 2. Gather information regarding general knowledge of everyday life and lifestyle habits in Bangladesh 3. Introduce the Japanese language, food, culture, and customs
Achievements
1. By working at a Japanese-affiliated company, I was able to learn about the attraction (cheap labor, etc.) and issues (political instability, etc.). Also, through the company’s events, I also learned some information on the situation of other Japanese companies. However, due to worsening public security, I was unable to gather information on local food factories of Japanese companies that was scheduled for the second half of my internship. 2. I was able to gather much information having spent a half year in Bangladesh and conducted interview of students from Japanese class. 3. As a teacher, I not only taught Japanese, but also introduced Japanese food, culture and customs. Especially regarding food, I also held events taking students to Japanese restaurants.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Japanese class:
Japanese restaurant: How you handled the problems
1. The existing Japanese class focused on grammar and lacked conversation. 2. There was a difference in Japanese ability among the students. 3. Compared to Japan, the sanitary environment was not good.
1. I developed teaching materials (exercise books) for conversation-focused lessons, and planned and implemented a lesson curriculum focused on conversation. 2. I held achievement tests every week to grasp each student’s problems and shared that information with the students to efficiently improve their abilities. Also, the class was divided into two based on ability and held classes that matched their levels. 3. Improvement of sanitary environment (cleanliness and tidiness, and beautification of water and stove). I implemented it by myself and explained the reasons for doing so to the staff.
Internship experience 1
Cooking at the Japanese restaurant
Developing Japanese teaching materials at the office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. Understanding of different cultures 2. Knowledge of the country’s market characteristics, consumer preferences and trends (especially regarding food) 3. Ability to listen carefully to other’s opinions and express my own opinions in an easily understandable way 4. Ability to discover problems
Reasons
1. and 2. In the six months, I was able to meet many people (staff at the internship, students of the Japanese class, customers of the Japanese restaurant, etc.), and talk much about culture, food, etc. 3. Especially for new product development for the restaurant and measures for job interview in Japanese class, I listened to their thoughts, expressed my opinions, and came up with good ideas. 4. I was involved in launching a new Japanese conversation class, found problems, and often made revisions.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) 1. I was able to try something different from my current job, and through trial and error, I found problems, then implemented and revised the method to solve those problems. This experience will be useful when I try a new job in the future. 2. In the future, I may have the opportunity to develop overseas products, so I want to use this experience (especially the knowledge that the local market and preferences are different from Japan), and produce products that would be accepted in overseas markets. 3. By interacting with people that are not easy to meet in Japan (the host organization for the internship, other intern members, those whom I visited), I learned their various situations and perspectives, and was able to think broadly. This gave me an opportunity to reconsider myself and my current job. 4. I want to use the ability to express my opinions in an easy-to-understand way, which was cultivated in this internship, not only in working with foreigners but with Japanese as well.
5. Comments from the host organization He made a big contribution to our business through this internship. It also seemed he had various experiences that helped him grow. 1. Interning at a Japanese restaurant, he helped develop new menus and covered for the shortage of Japanese staff. He must have also felt the difference in preferences of foreigners and Japanese, sensitivity to pricing, and the difficulties of managing foreign staff and running operations overseas. 2. At the Japanese language school, he also supported it by covering for the shortage of Japanese staff. Developing teaching materials for listening and operating communication classes was especially a valuable experience. The intern also experienced the difficulties of teaching Japanese to foreigners, the difficulties of communication even in English, the difference in values, and the difficulty of getting students to face towards the same goal. In any case, this program was very worthwhile for both us and the intern himself.
Internship experience 2
Class for job interview measures
Practicing Japanese conversation
India
Completion Report (KB2038)
Internship outline
Country
India
Chennai
Host organization
Confederation of Indian Industry (CII) Southern Region
Host organization outline (businesses)
India’s greatest domestic trade association with approximately 7,500 corporate members. Members include small, medium/ large enterprises, academic organizations, etc. from a wide variety of industries centered on manufacturers. For members, the association (1) holds events such as lectures, various training programs, exhibitions, business meetings, etc. and (2) makes policy proposals, etc.
Internship duration
December 3, 2014 - February 28, 2015
Affiliation
Chuo University
Department
Faculty of Policy Studies
City
Sex
Female
Preparations (invitations to lecturers and participants) and administrative assistance for events (lectures) hosted by CII. Creating 5S installation reports for small and medium enterprise CII members.
1. Goals and achievements Goals
(1) Understand the issues regarding business development faced by India’s entrepreneurs and small and medium enterprises and their demands on public institutions. (2) Learn the issues and role demanded on public institutions during mutual export and trade investment between Indo-Japanese small and medium enterprises. Create an opportunity for business between the two countries. (3) Acquire the communication skills (English) to concisely communicate my intention, opinions, suggestions, and debates.
Achievements
(1) Achievement rate 50%: I studied the issues and needs of small and medium enterprises in India, and learned the existing services provided by CII and other public institutions from documents and CII staff. However, I was unable to learn primary information. (2) Achievement rate 50%: I understood the issues for business between Japanese and Indian companies and found and proposes a role for industrial organizations, but actual achievement was smaller than intended. Also, it was necessary to set a clearer goal by narrowing the scope. (3) Achievement rate 60%: I was able to learn and implement to process of communicating my intention, opinions and debating. However, I still need to work on being concise and easy to understanding in my expressions.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) The instructor and other staff responded slowly to various requests I made regarding my internship (such as internal meetings, documents for submission, etc.). This was due to the physical distance from the instructor, the lack of communication because of my absence due to participating in events, and the business of the instructor and staff. (2) There were not enough detailed meetings and discussions with the instructor regarding the internship goals, plans and possible practical actions, which caused mobility restrictions, lack of methods for gathering information, and difficulties in implementing plans.
How you handled the problems
(1) Every meeting, I created meeting agenda and task list, which was notified and shared regularly. I gave numerous reminders with email and directly, and checked on progress. Also, I made requests at least one week before the deadline. (2) I held frequent meetings with the instructor, checked the action plan in detail, and aimed to discuss until we both had complete understanding. Also, of the three instructors, I made sure to contact the superior with the decisive power.
Internship experience 1
In charge of the reception at the CII event “Tamil Nadu MSME Summit”
Working at the CII office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons : Improved/ : Not improved Capability, skills, and knowledge
(1) Adaptability in a different culture and ability to manage stress (2) Skills for gathering information and developing personal connections in India (3) Improvement of communication skills (requests, proposals and communication) (4) Ability to involve others in my own projects and proposals (5) Primary information regarding operating issues of small and medium enterprises and demands on public institutions.
Reasons
(1) By flexibly handling differences in culture and proactively adopting the country’s food, style of dress, language, etc. to create a sense of familiarity, I was able to expand personal connections and deepen relationships. (2) Through interaction with CII staff and participating companies at CII events, I learned the importance of making personal connections and that connections are also useful in gathering information. (3) I proactively made opportunities for communication and tried to carefully explain until there was mutual understanding. (4) I lacked the English ability to make concise explanations for complicated material, and with a focus on verbal explanations of proposals and plans, I could not practice using the easy-to-understand method for explaining. (5) CII had weak connections to the small and medium enterprises in which I am interested. Due to mobility restraints, I could not visit many companies and factories. When investigating, I focused on my own learning and lacked the viewpoint of advantages to the company, so it was difficult to set up appointments.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) (1) Having learned about the administration structure for a trade association like CII, services for small and medium enterprises and the viewpoint of implementing agencies (nearly private) regarding small and medium enterprise restoration in India, I hope to research at graduate school and take part in it for work in the future. It will also be useful for discovering problems in agencies implementing the policies and in services for small and medium enterprise restoration in developing countries. (2) Understanding India’s business customs, culture, and way of working and acquiring a method to handle it flexibility will improve business skills and lead to smooth correspondence when working with Indians in the future. (3) I had no health problems (perfect attendance) during the three months in India, and had improvement in mental and physical toughness, as well as communication (proposals, requests, and communication skills) in a different culture, which will be a strength in grasping opportunities to work in developing countries in the future.
5. Comments from the host organization - The intern participated in CII hosted events in Chennai including manufacture, leadership, IT, improving workplace treatment of women, 5S, etc., events in Delhi regarding small and medium enterprise policies, interacted with participants during sessions, and gathered much information. - Through interviewing companies in India, she deepened her knowledge on Indian economy and on market prospects of Tamil Nadu, ambitiously networking. - She created reports for 5S implementation in small and medium enterprises, participated in the 5S Award for ABK-AOTS, and interacted with 5S professionals and implementing companies. - She interviewed local Japanese small and medium enterprises for automobile-parts. She participated in exhibitions of small and medium enterprise development agencies, and interacted with the enterprises. Also, she proactively tackled reports regarding small and medium enterprise restoration and assisted in planning the CII even, “Tamil Nadu MSME Summit”. - We can appreciate the fact that she deepened exchange with CII staff, her politeness and punctuality. - Through interaction with CII staff, the intern improved both writing and speaking communication skills. - She independently worked within the given work schedule, planning the small and medium enterprise summit and searching for lecturers. - Overall, the intern built good relationships with CII staff, and proactively participated in all CII events, including seminars, workshops, and seasonal events.
Internship experience 2
With the participants and instructor of the workshop for improving management skills (hosted by CII)
Visiting a factory of a company that implemented 5S
Completion Report (KB1143)
Internship outline
• • •
Country
India
City
Host organization
Confederation of Indian Industry (CII)
Host organization outline (businesses)
India’s largest economic organization. Over 7,500 companies and groups are members. Aims to improve business environment by holding summits and exhibitions throughout the country, cooperating with the government and companies. 64 domestic branches and 7 overseas.
Internship duration
September 3, 2014 - February 27, 2015
Affiliation
Infrastructure Systems Company, Hitachi, Ltd.
Department
Rail Systems Company
Gurgaon
Sex
Male
Plan proposals for summits and exhibitions, operation support at the events, attendance, etc. (hosted by CII) Business activities (proposing new systems, negotiations with clients, etc.) concerning the financial support system for small and medium enterprises (sponsored by CII) Administrative duties (checking and adjusting submitted documents) for training programs for members (sponsored by CII)
1. Goals and achievements •
Goals
• • •
Achievements
Improvement of business performance overseas (improve cross-cultural understanding and master Indian work techniques) Improvement of internal coordination abilities and negotiation abilities overseas (learn how to work with foreign superior and improve toughness) Improve English communication skills Expansion of personal network and understanding and grasping of India’s policy trends
Generally accomplished. It was my first experience in a workplace of all Indians and a foreign superior, so improvement of communication skills and mastering Indian work techniques surpassed my goals. At first, I had many struggles with “slow response time.” However, I understood the culture, thought of solutions, and discussed them with my superior, changing into a proactive stance allowing for smoother business and taking leadership in my duties. Also, CII duties involved working with the government and many companies, so it was a great opportunity to grasp policy trends.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I had trouble with frequent spur of the moment changes, delayed submission, and handling of frequent inadequacies. For example, one month after arriving in India, I was in charge of plan proposal, preparations and operations of a lecture event. Without advance notification, the lecture time and location were changed, so I needed to repeatedly inform the lecturer of the changes. Also, regarding the administrative duties for member training, there were frequent delays in document submission and frequent inadequacies, so progress was behind schedule.
How you handled the problems
I changed my stance to adopt to the Indian culture: (1) I checked for any information updates with my superior and colleagues, (2) made detailed adjustments for specific inadequacies and correction methods that were confirmed with my superior, and (3) thoroughly followed through with frequent emails and phone calls. These focused on the characteristics of Indian people that (a) they will answer when asked questions, (b) will comply with detailed requests, and (c) are speedy once they start working. Also, to earn their trust, I would ask if they have any troubles before ending a call and tried to be polite.
Internship experience 1
Desk work (checking documents) *I created a progress chart
Attending a summit hosted by CII (theme: small and medium enterprise policy) *Also participated in manufacturing and infrastructure summits.
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: cross-cultural understanding, leadership skills, flexibility, challenging spirit, toughness, communication skills with foreign superiors, and language skills (for business) Not improved: imagination and language skills (especially for everyday living)
Reasons
By proactively communicating with my Indian superior and colleagues, I enjoyed the process of understanding a different culture. By the end of the internship, I was in charge of a wider range of duties, including the responsibility of planning. I was able to improve my leadership skills of proactively influencing others, challenging spirit, and toughness, as well as flexibility. On the other hand, a majority of my duties involved following my superior’s instructions, so I was not able to cultivate my imagination of establishing a bigger vision. In terms of language skills, I also realized that increasing my vocabulary, including the local language, would be essential for full-scale business, which is an issue I need to work on in the future.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
Using my improved language skills, I hope to deepen technical knowledge, while growing as into an engineer that can proactively make technical proposals to overseas markets, and contribute to the overseas business development of my employer. Specifically, as a system engineer, I hope to use my improved communications skills, challenging spirit, and toughness to take the approach of proactively associating with clients, and discuss, sort and solve the upstream issues together. Also, my workplace in Japan is considering expanding into India, so I will continue to closely observe the policy trends of the Indian market. From my experience interning at CII, an economic organization that influences policy, I realized it was necessary to grasp with a wide viewpoint the relevant policies that causes dynamic changes in the market. Furthermore, when cooperating the overseas teams, in addition to leadership skills (especially the clarification of goals, objectives, roles, and deadlines) I acquired during this internship, I need to polish my “ability to motivate” and work as an engineer that can pull a team globally.
5. Comments from the host organization •
•
• • • •
At first, he had difficulties with differences in the way to proceed with work, but by always working responsibly and and surpassing our expectations, we were happy to see that he linked his hopes and actions to contribute to events through CII to results. He showed broad interest in India, including the language, culture, and food, proactively communicated with other in and outside of work, while also participating in events with a variety of topics, and his attitude to try to understand India from many sides deserves recognition. We learned from the intern’s work skills, such as thorough work-related reporting/consulting, use of a progress chart, handling of personal information, etc. Also, he did not cut corners until the end and always proceeded with work carefully, forged many connections with which inspired the CII team. In becoming a bridge between India and Japan, he forged many connections with Japanese companies and groups through his duties, which we appreciate. We hope that he improves his language skills further and carries out a big job in India again.
Internship experience 2
Main venue of a CII-hosted summit (Global SME Business Summit 2014)
Venue of a CII-hosted summit (1st National Level SME Council 2015)
*Over 750 participants over two days, including the exhibition
*In charge of reception and hall guidance
Completion Report Country (KB1049)
India
New Delhi
City
Host organization
Federation of Indian Micro & Small and Medium Enterprises (FISME)
Host organization outline (businesses)
• Coordinating industry groups centered on the manufacturing industry and making policy proposals • Sending and receiving delegates regarding small and medium enterprise restoration • Operating the KNN (India’s small and medium enterprise news website)
Internship duration
September 9, 2014 - December 20, 2014
Affiliation Department Internship outline
• •
Sex
Male
Investigating the current status of local Indian and Japanese-affiliated manufacturers Considering a scheme for providing the skills and know-how of Japanese manufacturers to local Indian companies
1. Goals and achievements Goals
• •
Achievements
•
•
Checking the status of the country’s business, such as the newest business environment and business sentiments of FISME member companies. Provide technical know-how and quality control method of Japanese companies to local companies and lead to the development of India’s manufacturing industry and strengthening of India’s relationship with Japan. Through interviews with Japanese organizations in India, I was able to gather more detailed information regarding the current state of local Japanese companies and the latest business environment than originally expected. Regarding local small and medium enterprises, I was able to learn the current state industries centered on manufacturing through documents of the host organization and corporate questionnaires.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
•
•
How you handled the problems
•
Although I had discussed my work content with the instructor beforehand, I realized that the contents (program outline, internship outline, and work contents) had not been shared with the other staff after arriving onsite. Also, the organization itself has low sense of information sharing and just making a request would not ensure it be completed. Communication took time due to my language skills and India’s English accent. Coming between the instructor and other staff, we re-discussed my work content. By directly discussing the work content and expectations with everyone from both parties, I clarified my work.
Internship experience 1
My desk for three months
Watching a cricket match with staff from the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Knowledge of the country’s business environment, understanding of the different culture, and language skills Not improved: Local language (since communication in English was prioritized)
Reasons
•
I could accumulate extremely beneficial knowledge and information for when considering or implementing business in this country. Also, by working in the unique culture of India, I was able to improve my understanding and acceptance of the country.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
• •
My work experience in India and accumulated knowledge regarding the business environment of the county and surrounding countries will be beneficial for business in India, which is expected to develop in the future. Information gathered locally, the networks formed, etc. will be valuable material to improve accuracy of decisions regarding business developments in the country. Because this internship was different from a company dispatch with different safety standards, I was able to experience life similar to the locals and make more sympathetic proposals for consumer business.
5. Comments from the host organization • • •
He worked to accomplish the internship plan. From visiting Japanese companies around the host organization and participating in international events, he corrected the course of his plan and made efforts towards effective internship. He regularly shared information with his superior and was always punctual and met deadlines.
Internship experience 2
Participating in an international meeting
Cultural exchange
Completion Report (KB1018)
Country
India
Chennai
Host organization
ABK-AOTS DOSOKAI, Tamilnadu Centre
Host organization outline (businesses)
Quality control training, Indo-Japanese exchange promotion business, Japanese language school
Internship duration
September 3, 2014 - February 26, 2015
City
Affiliation Department Internship outline
Sex
Male
Visit Japanese companies, create video materials for teaching Japanese, create materials for teaching Tamil, conduct training to improve teaching abilities of Japanese language instructors, hold Japanese language classes, plan and run exchange promotion events, and translate (Tamil movies, etc.)
1. Goals and achievements •
Goals
•
Achievements
•
•
Grasp the economic situation of Chennai, and promote interaction between both companies through business and human resources by developing personal connections (a human network) with local Japanese companies. Grasp the current situation and issues of Japanese language education in India and explore improvements for the future of Japanese language education. Through visiting Japanese and Indian companies, I was able to deepen my understanding of human resource development and working environment. I considered the current situation of Japanese companies that employ locals, as well as future efforts. Through interaction with people of the host organization and its students, I developed an understanding of the status of Japanese language education in Chennai, Delhi, and Mumbai . As a person involved, I was able to thoroughly learn about the local Japanese language education.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• • •
How you handled the problems
• • •
I was often notified of events and meetings immediately beforehand, and there was lack of prior knowledge. There was lack of prior knowledge when the person in charge was absent. The parties concerned had conflicting schedules and it was difficult to accomplish tasks smoothly. I shared my scheduled activities and issues with the person in charge at the host organization beforehand. When the person in charge was absent, I found tasks by myself and proposed them. I created samples and manuals in advance, so that parties concerned would understand beforehand.
Internship experience 1
Speech contest sponsored by the host organization
Business seminar sponsored by the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Understanding of the way of business and way of thinking in India, Indian English, presentation skills, understanding of Japanese and Japanese culture Not improved: local language (Tamil)
Reasons
•
•
I feel that I was able to at least slightly improve on my knowledge of the local unique communication, work customs, and culture. At the Japanese language school, the students often asked about Japan’s customs and culture, which helped me deepen my understanding of my home country. Many people at the host organization spoke Japanese or English, so it was not necessary to learn the local language.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
It is expected for India’s population to continue increasing and its economy to continue growing, and at the same time, more Japanese companies are expected to expand into India. Especially in Chennai, the increase in Japanese companies has caused an increase in Japanese language schools and in recent years, more people knowledgeable about Japan. I hope to use the human network I built when doing business with India in the future. Not only with the staff, teachers, and students of the host organization, but through interacting with the Japanese living in India and the Indians working for Japanese companies, I was able to deepen my understanding of the national character, living conditions, way of thinking, and work environment. The knowledge and experience gained through this internship, although it may vary depending on the region, will become valuable information when making decisions to expand business into India.
5. Comments from the host organization •
• •
The intern was a very passionate young man that did not only teach Japanese, but attempted a challenging project, including creating teaching material, with the local Japanese language teachers. He also contributed to many cultural events. The intern quickly became friendly with the staff and students of this organization and involved others into translating movies and creating video teaching materials, forging true friendships. We appreciate the intern’s efforts and hope that the positive results of this internship will lead to next year’s intern.
Internship experience 2
Indo-Japanese cultural exchange sponsored by the host organization
Japanese language teacher training seminar hosted by the Japan Foundation
Completion Report (KB1086)
Internship outline
Country
India
Bangalore
Host organization
Shingo Institute of Japanese Management
Host organization outline (businesses)
Consulting agency for Japanese-style management. It holds midand long-term consulting such as 5S, TPM and TQM and short-term seminars. It aims to improve clients’ safety, productivity, quality and profits.
Internship duration
October 6, 2014 - February 26, 2015
Affiliation
Akita International University
Department
Department of International Liberal Arts
City
Sex
Male
“5S” consulting at the client company (tooling machine manufacturer) (4 to 6 days a week), receiving lectures on Indian commercial practices, politics, classics and yoga in the office of the host organization (weekly), teaching Japanese at another client company (6 days a week for one month), and market research on sports goods and smart phones.
1. Goals and achievements Goals
(1) To point out and solve weaknesses of the client company based on the major concept of Japanese-style management; (2) To do work equal to the local staff in order to join global human resources and work more than the local staff displaying my special qualities as a Japanese; (3) To carry out market research which may help me work at the Japanese company that has informally decided to employ me; and (4) To build a human network.
Achievements
(1) Through 5S activities, I was able to bring an earning of about 10 million Rupees (estimate) and cost reduction to my client. I worked out and listed more than 200 improvements in the workplace, the canteen and the office. (2) I became a project coordinator and prepared many documents, including 5S-related materials, a project calendar and minutes. (3) I carried out market research jointly with other interns in Delhi, Bangalore and Chennai. (4) I met many people and exchanged business cards with more than 100 people, including the staff of the Indian corporation affiliated to the Japanese company that has informally decided to employ me.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) When the responsible person from the client was replaced, the project did not go well for a while because I was unable to get the confidence of the new team in charge. (2) Various activities were delayed due to differences between me and the local staff in the awareness of time and the sense of responsibility for personal remarks.
How you handled the problems
(1) I patiently listened to the needs of the other party and spontaneously prepared reference materials for 5S without request. As a result, I came to be totally trusted by the client and frequently received consultations from the client. Also, documents which I prepared began to be delivered to the management of the client as final versions. (2) I solved my problem by frequently following up and confirming the reliability of my remarks many times.
Internship experience 1
Presentation to the management team of the client
Practical training at the workplace
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) I have improved my abilities to understand Indian English and speak English for Indian people to understand. (2) I have improved knowledge as to classics, religion, history, politics and yoga as the background of Indian thought and behavior. (3) I was unable to improve my ability to optimize work allocation and make others work.
Reasons
(1) Because I had daily communication with my colleagues and the various managers/officers and employees of my client. (2) Because I received lectures and training from the host organization every Friday and stayed together in a camp for yoga training. (3) Because I assumed more work than allocating it to others owing to my too much consideration for others’ schedules and morale. To become an international leader, I need to improve my ability to make others work.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • The president of the host organization has served as CEO at various companies, and as a consultant he received various prizes both at home and abroad. I was able to obtain very deep knowledge by putting various concepts of management into practice under his guidance. I will be also able to put them into practice as they are in the workplace and office of the Japanese company as a manufacturing industry that has informally decided to employ me. • For five months, I have met and had talks with a very wide range of people at the client company from investors to CEOs, all the managers of all departments/sections, suppliers, customers, canteen contractors and contract painters. This precious experience will help me look at things which may happen at a workplace in the future from a multiple and whole-company perspective. • I have met and had talks with many people from the Indian corporation affiliated to the Japanese company that has informally decided to employ me and the partner company and experienced work simulation. This experience enabled me to know the difficulty of local working and find many things to be improved. I think that the possibility of me being assigned to India in the future has become high.
5. Comments from the host organization He was a very enthusiastic and dedicated intern symbolizing the features of Japanese culture. Although he did not initially receive 5S training, he read two books on 5S published by our company, received training and contributed to the efficient promotion of 5S at the client company. The employees of the client, including managers, were initially not eager for 5S. The intern made friends with those employees first and then tried to make them accept 5S activities and understand the value of the activities through their reliable relationships. He was actually able to make 5S activities started in each area. The client has remarkably improved in work efficiency with his support. We wish him good luck and we are sure that he will make a great success in the future.
Internship experience 2
Things are put in order by using Shadow Board, etc., here and there.
In the office of the host organization
Completion Report (KB1045)
Internship outline
Country
India
Kochi
Host organization
Alumni Society of AOTS, Kerala (ASA Kerala)
Host organization outline (businesses)
Sending trainees to Alumni Society of AOTS, Kerala and HIDA Program, carrying out programs under the auspices of ASA Kerala, generally supporting Indo-Japanese business and opening Japanese-language classes
Internship duration
September 25, 2014 – February 26, 2015
Affiliation
Yokohama City University
Department
International College of Arts and Sciences
City
Sex
Female
Serving as an intern at a company/factory which is a member of ASA Kerala, supporting programs sponsored by ASA Kerala and business between Japanese and local companies in Kochi, teaching Japanese language, and translating documents for ASA Kerala and Indo-Japan Chamber of Commerce Kerala (INJACK)
1. Goals and achievements Goals
1. To understand industry, Indo-Japanese business, culture, living customs and society in Kochi, Kerala State in India which has remarkably achieved economic development. 2. To learn necessary factors for Japanese companies to promote trade in an emerging country and do something to promote business between Kochi and Japanese companies. 3. To acquire the ability to solve problems as well as a way of thinking from a flexible and global point of view while working together with people with various languages, cultures and religions. 4. To improve English communication skills.
Achievements
1. I visited many local companies and was able to grasp the development of various industries and businesses and build relationships with managers. 2. Although Kochi is not known very well in Japan and has little economic cooperation with Japan, I was as an intern able to actively take part in and contribute to the promotion of business relationships between several Japanese companies and local self-governing bodies and Indian companies in Kochi. 3. I had an opportunity to contact many Indian people and was able to live while really feeling various religions and cultures, such as Christians, Hindus, Muslims and Sikhs and commercial practices typical of India. 4. I made great improvement compared with before my dispatch.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. After my arrival, I fell into such a situation as to force the initial internship plan to be remarkably changed. 2. As I was treated as a guest by the company I visited, I was often tested in activeness.
How you handled the problems
1. I confirmed anew the business of ASA Kerala, the purpose of their activities and what I could do and then actively told about my wish/hope. In this way, I made effort to prevent misunderstanding. 2. I told about the reason for my visit and summarized questions in writing. I also actively met and had talks with the staff and created a good environment for doing business smoothly.
Internship experience 1
インターンシップ 写真 At work in the office
A business mission from the San’in area in Japan had discussion with the officials of the Kerala government in Kochi.
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved Skills: Activeness, flexibility, English communication skills, the understanding of different cultures and the national character of Indians, and knowledge as to the industry and economy of Kochi and the development of business between Kochi and Japanese companies Unimproved Skills: Business negotiation and advanced English communication skills
Reasons
Improved Skills: Because I needed to visit several companies and actively have communication with many people. I took care for the same clothing, meals and life as the local people as much as possible, had much interest in the backgrounds of their religions and cultures and obtained much knowledge. Unimproved Skills: I was unable to improve these skills because I did not have to take the initiative in business. I have not yet been fluent in advanced English conversation and business negotiations.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) In India as an environment completely different from Japan, I was able to deepen my knowledge as an intern and build relationships with Indian people. This made me grow further in terms of reliability and English skills among others. My experience in India partially motivates me to be very keen to play an active role around the globe in the near future. I have come to have stronger interest than before in the promotion of the Indo-Japanese relation as a result of my support and arrangement for business negotiations between Kochi and Japanese companies. Large India has completely different faces in its different parts. I have known that it is not easy for Japanese companies to successfully do business in India. This is nevertheless an attractive aspect of the country. In the future, I would like to work for a business/company related to India and take part in the establishment of multiple friendly relationships, including the Indo-Japanese business.
5. Comments from the host organization The intern visited various companies in Kochi and supported international business for five months. She also arranged business negotiations before the president of a company in Kochi visited Japan. A business mission of about 40 persons from the San’in area in Japan invited by ASA Kerala and INJACK met the prime and other ministers of Kerala State. She made effort to help them to be smoothly welcomed to this country. Also, the intern participated in several cultural programs and deepened her understanding of the region and Kerala’s culture and society. During her internship, she was a good friend of ASA Kerala and collected useful business information. We wish her success and she could revisit Kerala.
Internship experience 2
Food processing plant she visited (tapioca processing line)
A photograph taken in memory of her presentation in the Japaneselanguage class at ASA Kerala
Completion Report (KB1040)
Country
India
Mumbai
Host organization
Reliance Infrastructure Limited [Electricity Distribution Sector]
Host organization outline (businesses)
Power generation, transmission and distribution businesses, construction and operation of metro lines (privately-owned railroad), road improvement projects, etc., in India
Internship duration
September 3, 2014 - January 20, 2015
City
Affiliation Department Internship outline
Sex
Male
Observations of the underground power distribution installations, the operation system and the business outline. Proposal of improvements by a comparative study of a Japanese power company and the host organization.
1. Goals and achievements Goals
1) Understanding the operational systems, in-house technical standards, operation manuals and safety regulations; 2) Proposing improvement strategies for the operation control system of the underground distribution lines from the reliability and safety perspectives; and 3) Building rapport with key people in the power business within Reliance Group.
Achievements
1) Fair: I was able to deepen my understanding of operation systems. On the other hand, I could not cultivate a better understanding of operation manuals and safety regulations as I did not have enough opportunities to read the regulatory documents. 2) Good: I was able to contribute to the improvements in reliability and safety of the distribution system, by proposing the automation of recovery operation at the time of an accident and the reliability improvement plan for the communication network. 3) Fair: Although I was able to expand my network even in power companies in other states, only limited network was developed with the top management of Reliance Infrastructure. (3-grade evaluation with Good, Fair, and Poor)
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
-
How you handled the problems
-
Translation of technical contents took up a lot of energy when exchanging interactions between a Japanese power company and Reliance Infrastructure. Due to the differences in the names and individual functions of the operating systems, I had difficulties trying to understand which systems correspond to each other functionally. Since they both have technical terminologies used in their companies, I tried to use their companyspecific terminologies to convey the accurate information. I tried to gain accurate understanding by summarizing the functions of the operation systems and work contents I learned through observations.
Internship experience 1
Inspecting a replacement procedure of a defective cable component
Observation of a transformer oil replacement procedure
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Coordinating skills and language skills as an intermediary position between two companies (a Japanese power company and Reliance Infrastructure), knowledge of the Indian power operating system, equipment and communication infrastructures, and understanding of the forte and the issues with the Japanese power distribution system. Unimproved: Abilities and skills to reach and directly interact with the decision makers of international projects.
Reasons
Unimproved: It was difficult to communicate beyond the superiors of the assigned department as an intern.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Future employment and career development: As I am planning to attend an engineering graduate school overseas, I would like to take a curriculum that is in line with both the needs of the Indian power industry and the strengths of the Japanese power industry that I learned through my internship (e.g., automation of the wireless communication network and the distribution system) to be useful in my future employment after graduation. In addition, I would like to take advantage of a new human network I will establish within the power industry where the graduate school is located, the networks within the Japanese and Indian power industries and the horizontal network with the other interns, for my future employment.
5. Comments from the host organization
- We were able to host an intern who possesses the knowledge of power business and the sense of relationship development between companies. - The intern was sincere and had excellent manners. - Furthermore, the intern cultivated a better understanding of power generation, transmission and distribution. He conducted a benchmarking study of the Japanese and Indian power systems in certain topics and submitted a valuable report.
Internship experience 2
Observing a pressure test of a newly-installed cable
Visiting a fuel storage for a thermal power plant
Completion Report (KB 1121)
顔写真
Internship outline
Country
India
Dahanu
Host organization
Reliance Infrastructure Limited [Thermal Power Generation Station]
Host organization outline (businesses)
Coal-fueled power plant which supplies power to Mumbai Output： 2×250 MW; Number of employees：484
Internship duration
September 3, 2014 - February 26, 2015
Affiliation
IHI Corporation
Department
Energy Plant Sector
City
Sex
Male
1. Considering plans to improve energy saving and power generation efficiency, residual heat collection, auxiliary machine energy saving, etc. 2. Considering environmental measures, grasping the environmental measures under way and considering efficient cooling methods of heated drain 3. Preparing questionnaires on the plant employees wish
1. Goals and achievements Goals
1. Self-growth (especially improvement in communication skills) 2. Contribution to environmental conservation 3. To know how the power plant staff think
Achievements
1. I have come to be able to express my opinion in English better than before. 2. I proposed and introduced environmentally friendly devices and processes, including the proposal for energy saving and the preparation of a report on the latest technology in Japan. 3. I have known what kind of plant and equipment are good in India through my plant visit and the questionnaire to plant employees.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. Language Problem: My English skills are still low. Indian people usually speak Marathi and Hindi. 2. Problems about Sense of Time: Meetings do not start on time. Trains do not come on schedule. Even if Indian people say “3 minutes” or “5 minutes,” it will take more time in almost all cases.
How you handled the problems
1. I noted down what I wanted to say in advance and looked up words which might come up in conversation. This preparation let my conversation go on smoothly. I really understood the importance of preparation this time. 2. I gave some leeway to my schedule lest any delay should disturb other work. When I went out, I also took care to act with even more leeway than in Japan.
Internship experience 1
Q&A in the department I visited
The closing meeting in Chemical Department
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Understanding the local culture and the importance of administrative capability Knowledge as to the plant users prefer Unimproved: Initiative
Reasons
When I lived in India and worked in the plant, I was able to deepen my understanding of the local culture and really felt the importance of administrative capability adaptable to the local situation. Also, through my plant visits and interviews, I was able to deepen my understanding what kind of plant users prefer. However, I was able only to do my assignment from the host organization but unable to take the initiative in doing something else.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) 1.
2.
I was able to obtain knowledge as to the plant users prefer through my plant visits and interviews during this program. I will feed back the results to the company which I belong to. I aim to propose a plant which Indian customers may desire, build a good relationship with them by satisfying them and receive an order for construction work. I will feed back to the company to which I belong the importance of administrative capability that I felt through my internship and administrative methods I acquired so that EPC (engineering, procurement and construction) will go on efficiently. In this way, I hope that the local construction work will be done smoothly, the plant will be delivered by the deadline and any loss resulting from delayed construction will be avoided.
5. Comments from the host organization 1. 2.
3. 4.
5.
This is the first experience of DTPS in training a Japanese intern. We did our best in order to give him the best training in DTPS. We did not start some meetings with him on time owing to maintenance work because it is our first goal to start the safe operation of equipment under maintenance. However, we will improve it. Besides his experience in the local industry, we arranged his visit to Delhi, Agra and Jaipur so that he could get familiar with the local business, culture, people, customs and the best tourist spots in India. He deepened his understanding of the power industry in Dahanu. He also saw almost all major festivals, how to celebrate them, eating customs, meetings, family culture, sports, lodging facilities, industry, administrative work, workers and working practices in India. We obtained good knowledge and experience with regard to Japanese interns and will make more improvement for new interns.
Internship experience 2
Looking at a boiler
Interview with workers
Completion Report (KB1013)
Country
India
Bangalore
Host organization
Katare Corporate Services Private Limited
Host organization outline (businesses)
Consulting services for infrastructure projects
Internship duration
September 3, 2014 - February 26, 2015
Affiliation
Waseda University
Department
School of Political Science and Economics
City
Sex
Male
Visit and research at local infrastructure companies (water supply, energy and metro) in Chennai and Bangalore.
Internship outline
1. Goals and achievements Goals
1. To start a business after I returned to Japan. 2. To develop connections with people in India (making more than a hundred friends), and to receive offers including an employment opportunity from global operating Japanese companies. 3. To import advanced IT products from India and sell them in Japan. 4. To get a score over 100 in TOEFL-iBT.
Achievements
1. Not yet achieved. However, I think I have a chance to start a business because I have already found a potential partner (accountant) in the country. 2. I accomplished the goal. 3. I have received an offer including an employment opportunity from a local IT company. Depending on the conditions, I will support expanding their business to Japan. 4. I plan to take the exam after returning to Japan.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. I was not able to understand technical matters of infrastructure. 2. I had bad physical conditions in October. 3. I was ordered to rewrite reports multiple times because they were inaccurate.
How you handled the problems
1. The problem was solved by studying technical matters using websites and newspapers and repeatedly conducting interviews with experts. In addition, I deepened my understanding of niche technology and products through participating in seminars and exhibitions. 2. I made many local friends and they introduced meals that are good for my health and proper hospitals. 3. I wrote more accurate reports after considering the reason I was ordered to rewrite and a failure pattern.
Internship experience 1
Working in my office
Lunch with supervisors of the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) I deepened my understanding of the problems in the local infrastructure companies, matters that will become obstacles to Japanese companies when they expand their business to India, and knowledge about regulations. (2) I was not able to improve management skills to implement projects in the business operations by Indian staff.
Reasons
(1) I deepened the understanding because I visited many local companies. (2) I was not able to improve the skills because the business scale of the host organization was small.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I actually received multiple offers of employment from the local companies including Japanese ones in India. However, I need to consider them carefully including disadvantages for my future career development because if I receive the offer from a Japanese company I will be employed in India or employed by a project unit. As for local companies in India, the low salary levels are disadvantage. I plan to start job-searching from April this year. After considering the results of the job-searching efforts, I will comprehensively determine my career path. Form a long-term perspective, I think my career options have certainly increased through the experiences of visiting many local companies (about 40 companies) and research institutes (universities, etc.).
5. Comments from the host organization This intern mainly conducted research on infrastructure in India. He also studied the metro (railway) project and IT. During his research, he had great opportunities to visit many companies in Bangalore and Chennai in South India. In research on the metro, he learned a bidding process and approach to obtain orders in particular. He proactively communicated with local people and made many friends.
Internship experience 2
Chai (Indian tea) shop I often used to go (left)
Taking a break in the lounge of the host organization
Completion Report (KB2036)
Country
India
Bangalore
Host organization
Katare Corporate Services Private Limited
Host organization outline (businesses)
Consulting (market research, partner research)
Internship duration
December 1, 2014 - February 28, 2015
Affiliation
Hitotsubashi University
Department
Department of Sociology
City
Sex
Male
Market research (visiting/attending Indian and Japanese companies, exhibitions, scientific societies and various conferences, and preparing minutes and databases)
Internship outline
1. Goals and achievements Goals
• To improve English communication skills • To deepen the understanding of Indian business • To deepen the understanding of infrastructure and agriculture among others
Achievements
• I have improved my skills by using English actively in daily and business lives, including making appointments, visiting companies, conducting market research, and preparing databases and documents. Also, my increasing knowledge as to India has helped smoother communication. • I have deepened my knowledge through company visit and research. I have known a variety of markets not limited to IT. • I was able to deepen my understanding through attending various exhibitions and academic conferences, as well as conducting interviews with experts.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• It took me much time to get used to English Indian people spoke. • Since infrastructure comprises a wide range of sectors from water supply to railways and construction, I had to master basic knowledge required for research in a short time.
How you handled the problems
• I thought that I was unable to easily understand English the other party spoke not only because of different accents but also for lack of knowledge as to the subject of conversation. The other party did not catch what I said as usual in often cases. That is why I carefully chose expressions and pronunciations for the other party to understand. I also made effort to deal with a wide range of themes by learning knowledge and technical terms in various fields. • I usually read several newspapers and saw news programs to accumulate knowledge. I was able to master knowledge in a short time by using knowledge I learned at the preparation of reference materials.
Internship experience 1
At work on market research, company investigation, various requests, etc.
At the agricultural exhibition hall
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
I have improved my skills in communicating with many people of various jobs and generations. I have improved my ability to quickly master the knowledge of a new field and use it in practice.
Reasons
•
I need to have contact with many people with various backgrounds in order to take part in global business development. During my internship this time, I was able to meet and have talks with many people ranging from businesspersons to students, university professors, construction workers and the local people. I was also able to build reliable relationships with them and request various projects. Any kind of job requires the new learning of a specific field. This internship required me to learn about agriculture, infrastructure and machinery in a short time. I think that I have achieved it to some extent.
•
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
During my internship, I did various kinds of work, including preparation for visiting companies, making appointments, visiting companies, preparing minutes and databases, learning and studying at various scientific societies and exhibitions, and building relationships. I also had to master the knowledge of a specific field in a short time. These tasks will be required for any sort of career development. As my knowledge of Indian business has increased, I have now stronger interest in it than before. In the future, India could become an important partner of Japan in many sectors. I would like to make good use of my experience in India when I am employed. Problems for the future have been clearly identified. It is not difficult for me to quickly absorb the knowledge of a new field and use it in practice. However, I felt it necessary to acquire special knowledge as my strength in order to establish my career in the future. If possible, I would like to acquire special knowledge in my 20s. For example, I would like to acquire special knowledge as to the language and culture of a specific country and special knowledge as to a specific field of learning. In particular, it is important to acquire knowledge based on experience.
5. Comments from the host organization The intern aimed to improve his English skills, know the situation of Indian business and acquire knowledge as to infrastructure and agriculture among others. His aim seems to have been attained to a sufficient extent. He actively had communication with others in English and prepared a report on market research. He usually collected information on Indian society and economy by using newspapers and the Internet on his own. In this way, he made effort to grasp the overview of the Indian market. He also made effort to deepen his understanding of India by spontaneously attending the meetings of scientific societies and exhibitions. The results he obtained were adequately reflected into his report. His interest was not limited to business but he was also active in knowing Indian culture and having contact with the local people. The intern made very much contribution to market research and reporting. We are sure that what the intern experienced in India will help him develop his career in the future. We wish he could become a capable person who will act as a bridge between Japan and India in the future.
Internship experience 2
At the exhibition of water technology
Tea break at the scientific society for supply chain
Completion Report (KB1009)
Country
India
Chennai
Host organization
Tamilnadu Chamber of Nippon India Trade & Industry (TACNITI)
Host organization outline (businesses)
TACNITI is composed of companies in Tamil Nadu State with the aim of developing and facilitating economic exchange with Japanese companies. Attached to AOTS. It advocates 5S and holds a commendation ceremony every year.
Internship duration
September 3, 2014 - February 26, 2015
Affiliation
Nanzan University
Department
Faculty of Foreign Studies
City
Sex
Female
Visiting companies and organizations to see their businesses and factories and listen to them about their management policies and visions of relationships with Japan or India. Interviewing employees about their jobs and what they think of India and summarizing the results in a report on each company.
Internship outline
1. Goals and achievements Goals
(1) To contribute to the establishment of business relationships beneficial to both Japan and India by addressing problems and challenges in Indo-Japanese business and finding out solutions. (2) To know what business should be in India and commercial practices by observing the local economic activity. (3) To acquire adaptability and thinking power to become a global person through my experience in living in the Indian society.
Achievements
(1) I learned from talks with companies about how to solve problems and challenges from a corporate perspective. Although I was able to get input and output by way of reporting, I have not yet built any business relationship with them at the present stage. (2) I was able to know business models, the Indian way of working and thinking and difficulties which Japanese people often feel through market research, questionnaires, interviews and workplace observations. (3) I acquired thinking power, environmental adaptability and the way to manage stress by living together with Indian people in addition to my internship.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I did not know what to do during waiting for a long time at some companies I visited. After my dispatch, I was left unattended for several months because the host organization did not promptly arrange any company visit. They are very slow in replying or taking action. The plan/schedule was often changed or cancelled.
How you handled the problems
When I had too much time, I collected data on India, prepared documents and learned English. As for companies to visit, I made appointments by myself with Japanese companies at social gatherings and with Indian companies as I was introduced to, scheduled my visits and secured the means of transportation. I made effort to contact Indian companies and people as early as possible (at least one month earlier) to make appointments clearly and insistently to prevent misunderstanding and keep their promises. Nevertheless, everything did not go smoothly.
Internship experience 1
インターンシップ 写真
The thanksgiving called Pooja at the plant
インターンシップ 写真
Observations and interviews at university/school
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Stress management, intercultural understanding and adaptability
Reasons
Through my communal life, visits to Indian companies and communication with the host organization, I had much time for spending closely together with Indian people and directly understood how they think of time and work, how they give consideration to their partners, how they live and how they respond to requests. Thus, I was able to deal with them well. During my internship, I could manage stress. As my communal life, interviews and explanations required English speaking and listening skills and there was only a limited opportunity to speak Japanese, I felt my English improving at the beginning of my internship. However, I think that I could not improve my English so much because even broken English was understood, the chance of contacting Japanese people increased, and the chance of speaking English decreased while companies were not determined for me to visit. In such a sense as to make someone do something, I sometimes wanted Indian people to improve something about their life and the host organization and made some requests to them. However, even though I took action, any change did not soon appear. Moreover, I should have more frequently contacted the host organization, including the person in charge.
English skills and influential power
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) My six-month stay gave me a chance to think about my employment and future. There is no change to my wish to get a job related to foreign countries. In fact, I had many opportunities to speak with Japanese employees assigned to India and learned about business, the Indian way of living and many other things from talks with various people. In this way, I was able to widen my perspective. I experienced and really felt so much difficulty in living and doing business with foreigners in foreign culture. I have come to be able to control my mind and manage such difficulty to some extent by myself. I would like to create a vision based on this experience and become a person who will work globally using my experience and ability. 5. Comments from the host organization • During her internship, she visited Injectoplast, Classic Moulds & Dies, Precision Machine & Auto Components, Toyota Tsusho, Yorozu Corporation, Nihon Technology Pvt. Ltd., Lucas-TVS, etc. She also visited “2014 EMMA Expo India” held in Bangalore in September, 2014. She had talks with students and visited companies at AOTS in Coimbatore from February 11 to February 15, 2015. • We wish she will contribute to the establishment of Indo-Japanese relationships in the future by making good use of what she experienced and learned during her internship. • We would like to accept interns like this every year in the future.
Internship experience 2
インターンシップ 写真 Plant inspection
インターンシップ 写真 Meeting with representatives from HIDA and the company I visited
Completion Report (KB1104)
Internship outline
Country
India
Chennai
Host organization
Nihon Technology Private Limited
Host organization outline (businesses)
Description of Business operations: Software development, maintenance support, translation service, consulting. Number of employees: 190. Number of bases: 5
Internship duration
September 2, 2014 - December 3, 2014
Affiliation
VINX CORP
Department
Administrative headquarters
City
Sex
Male
• New customer development in the Host Organization • Support for translation work and development team. Support for teaching of Japanese language, etc.
1. Goals and achievements Goals
(i) Knowing a business field of a Japanese-affiliated company in the Indian market and knowing problems on business promotion and solutions (ii) Developing quality of global human resources who carry out overseas business
Achievements
(i) I could know local business environment and strategies of each company in India by visiting Japanese-affiliated companies for customer development and directly seeing and hearing what kind of business each company operated in what kind of organization. I could hear from them about problems that are likely arise in Japanese-affiliated companies. (ii) As I was working with local staff every day, I could enhance understanding of the partner country (culture and business custom) and improve my ability to communicate in different culture.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
In internship activities, there were few big problem or troubles. However, there was a big difference in living conditions from Japan, of course. I thought it would be not easy to maintain motivation and high performance in operations, If I stay for a long period there on business.
How you handled the problems
I thought it was important to avoid to build up stress, to create one’s own living conditions consciously and to maintain healthy conditions physically and mentally.
Internship experience 1 Visiting a company after being able to set up appointment, explaining our service and hearing the customer’s needs.
Explaining the instructions from a customer (Japanese-affiliated company) to the development team
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(i) Improvement: • Knowledge about business environment and etc. in India • Adaptation ability to different culture, communication skills (ii) No improvement: Language skills (English)
Reasons
(i) Improvement • Because I got lectured by a consultant in the Host Organization and actively interviewed with Japanese-affiliated companies and JETRO. • Because I interacted with local people including the local staff and friends in my private time regardless of whether at work or not. (ii) No improvement • Because the staff in the Host Organization have learnt Japanese and they often preferred Japanese to English in conversation.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • Through the experience of internship in Chennai, which is growing rapidly along with a rich spirit of development, I came to strongly feel that it was interesting to do overseas business, where one would create business by oneself by making the most of what the Japanese-affiliated company has. Thus, I realistically consider overseas assignment, of which I only had a vague idea so far, and I could build a foundation to engage in overseas operations and to perform a challenge in my company. • Although the business environment was different between India and Japan in various aspects. I thought it was more difficult to collect resources, such as people, goods and information, which were necessary for going ahead with my work, than in Japan. To cope with this issue, I think it is essential to build reliable local human networks and gain the cooperation. I believe that the networks with the Host Organization through this internship would greatly help my company expand its overseas business in future.
5. Comments from the host organization • The intern, who is cheerful, active and easy to speak to, communicated with anybody of the company without making a barrier. This benefited our company because it created an environment where many staff came into contact with a Japanese person. • I appreciate the fact that he easily accepted the jobs we asked for in any time and took responsibility for responding to them.
Internship experience 2
Teaching in Japanese class in the office
At intermission
Completion Report (TA1009)
Internship outline
• • •
Country
India
Chennai
Host organization
Nihon Technology Private Limited
Host organization outline (businesses)
Number of workers: about 190 Information and telecommunications, consulting service, translation
Internship duration
September 4, 2014 - February 18, 2015
Affiliation
Central Information Center Co., LTD.
Department
Department of Financial/Public Solutions
City
Sex
Male
I examined specifications of projects and supported for developing them. I identified problems of tasks and implemented measures for them. I translated and checked documents. I introduced Japanese culture and supported for preparation for a Japanese language proficiency test.
1. Goals and achievements Goals
• • •
To acquire know-how to promote communication with overseas companies. To understand the current state of software development in India and to incorporate good points. To promote projects smoothly, develop stronger ties between India and Japan and open up the possibility of expanding projects.
Achievements
•
I understood the staff’s real opinions and requests by conducting interviews with them. I made efforts to make them understand the specific documentation and contents of work which the Japan office expects them to do, and to utilize what we discussed in the next and succeeding projects. I deepened my understanding of their culture and way of thinking, and learned instructional approaches (explanation/request), and contributed to the education of the host organization. In addition, I collected information about the current situation of India in order to provide the information to the company I belong to after returning to Japan.
•
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Sometimes there was misunderstanding in what I expected them to understand. As a result, the answers and outputs from them were not provided in a standardized manner and insufficient.
How you handled the problems
-
I felt what caused the above problem was that there are many staff members who are confident with their achievements and have strong belief in spite of insufficient knowledge and experiences. Explaining the difference between what I meant and their understanding visually using charts and other materials was effective for their quick understanding. I explained in simple sentences to avoid misunderstanding, as well as to make all the staff members involved in a project understand and unify the achievement level among them.
Internship experience 1
Working at my desk
TV conference between Japan and India
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Communication skills to provide accurate information to both order reception side and order placement side. Experiences and abilities to fully understand different cultures and to identify and solve problems at an early stage.
Reasons
-
As perspectives and culture are different, more advanced communication skills are required than those necessary when working in Japan. The staff in the Indian office promote to the level of quality that the Japan office expects by monitoring and checking frequently. I think that we can develop a relationship of mutual trust and continue sales activities only after we, both sides, correctly understand request, restrictions and conditions. Unless we identify problems and take measures against them at an early stage, we will easily end up with a bigger problem that the production cost becomes higher than that in Japan.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
As I understood how I can support the development team members through actually working with them, I will maintain close relations with them and provide support. In addition, I monitor the members’ work schedules and systems to make sure there is no extra burden on the team members who are promoting the projects of offshore development. I will provide information on the difference between Japan and overseas in the attitudes toward working, advantages and disadvantages of expanding business overseas, and my opinion on the future direction of our company. In India, in particular, there are frequent personnel relocations. In order to improve the quality of products and the ability of experienced staff, continuous placement of orders will be effective. I will give these my opinions and requests to the upper staff members and the management. Furthermore, we nurture human resources who are internationally-minded.
5. Comments from the host organization We did excellent work with the intern. He worked hard and was committed to his duties for us. He played an active role in the project of Central Information Center and a web application project in particular. He worked with all the team members in warm and supportive manner. Overall, we had a good time with him. We hope his efforts will be paid off in the future.
Internship experience 2
A lecture to introduce Japanese culture
Explaining the work procedure to be followed
Completion Report (KB1134)
Internship outline
Country
India
Chennai
Host organization
Scigenics Biotech Pvt. Limited
Host organization outline (businesses)
Manufacturer of biotechnological experimental appliances with about 50 employees established in 1997. It mainly produces shakers and also manufactures and sells incubators and chambers. It is highly appreciated by Indian educational and research institutions.
Internship duration
September 3, 2014 - February 26, 2015
Affiliation
Hiyoshi Corporation
Department
Department of General Affairs
City
Sex
Female
1. Marketing (a project to build marketing strategy in Japan and abroad) 2. Sales (customer management, estimation and bid-related documentation, visit to customers, etc.) 3. General and personnel affairs (teaching and recruiting methods, safety control, management/administration, legal restriction, etc.)
1. Goals and achievements Goals
• To collect data and build a network in order to promote the business of our subsidiary which has set up a laboratory in India this fiscal year and establish a steady management system. • To understand commercial practices and culture in Indian society and how they think about their jobs. • To acquire a global way of thinking and acting and language ability.
Achievements
- I have built a broad network as a basis for business and talent scouting and collected data useful for sending employees overseas and managing the company by actively attending meetings of local companies and government agencies. - I proposed improvements to both the host organization and our company after having understood the entire process of work in Indian companies and compared the way of working between Japan and India. - I acquired adaptability and flexibility by actually working in the country with a variety of cultures. Although I have not yet reached a high level of business English, I have improved my speaking and listening skills to a remarkable extent.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• Necessary data for marketing research were not gathered by the deadline, and meetings were postponed several times. That is why the initial plan was substantially delayed. As a result, I was forced to reduce the planned time for visiting customers or receiving training in the accounting department. • Some problem with customer data prevented me from compiling data smoothly.
How you handled the problems
- I was able to reduce delay by checking the deadline and the timetable of meetings several times. I considered the priority of training and flexibly received training. When I skipped training, I tried to understand its outline with material obtained from the trainer. - I proposed some improvement in the method of customer management. I clarified what was a problem and what benefit could be brought by the proposed improvement and persuaded them to carry out my proposal.
Internship experience 1
Discussion at the project meeting
Employees during their break
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Intercultural understanding, the ability to grasp the present situation, communication skills, and flexibility Not improved: Marketing skill
Reasons
・ I have come to understand differences in commercial practices and culture and look at things from a wide perspective while working together with the local people of India with a variety of cultures. I always tried to grasp the present situation by stretching my antennas to all directions because employees often spoke Tamil within the company. I was able to improve my skills to understand others and clearly express my opinions in the process of teamwork. ・ I was unable to sufficiently experience new marketing or visit customers and I have not yet acquired skill in marketing or business negotiation.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • I was able to directly know the attitudes of the local workers toward their jobs and how they think of their jobs. I also understood their methods of teaching and communication. I deeply learned many things from them. Moreover, I worked with responsibility and a sense of satisfaction as a member of the project team for building practical marketing strategy. • I would like to enhance our employees’ understanding and awareness of overseas projects by communicating information and experience I have obtained this time and make contribution to the establishment of corporate foundations of our company, including organizational preparation for developing overseas projects and labor management. In Japan, too, I wish to make environmental arrangements for multicultural symbiosis toward the employment of foreign workers and the acceptance of foreign trainees. • In the future, I will make more effort to improve my ability and experience to more extent and become a person who will act as a bridge between Japan and foreign countries.
5. Comments from the host organization • She is excellent in adaptability and flexibility and quick to fit into a new environment. • She is forward-looking, bright and social and has built up a good friendship with our employees. • She is good at communicating with others in English and quick to understand the contents of training. • She is very enthusiastic for work and always met the deadline. She managed to do her things by herself without depending on others.
Internship experience 2
Workers in the manufacturing plant
Product training
Completion Report (KB2032)
顔写真
Internship outline
Country
India
Chennai
Host organization
Scigenics Biotech Pvt. Limited
Host organization outline (businesses)
Manufacturer of biotechnological experimental appliances with about 50 employees established in 1997. It mainly produces shakers and also produces and sells incubators and chambers. It is highly appreciated by Indian educational and research institutions.
Internship duration
From December 1, 2014 to February 28, 2015
Affiliation
Kwansei Gakuiun University
Department
Department of Commerce
City
Sex
Male
• Marketing (Indian market research, E-commerce, and overseas vendor survey) • Back-office business (customer data control and contract/estimate documentation) • Accounting (production cost measurement, proposal for more efficient and better production process, accounting software and tax system learning)
1. Goals and achievements Goals
(1) To understand culture and commercial practices along with the managerial skills and risks of the local manufacturing companies through various business operations (marketing, sales, accounting and personnel) (2) To learn about the actual situation of manufacturing, the characteristics of Indian employees, the tax and accounting systems through cost measurement work. (3) To acquire skills (including English) and the way of thinking required for working together with foreign people.
Achievements
(1) (2) Initially I planned to experience a wide range of business operations but changed the plan to focusing on accounting after the consultation with the instructor. Although I was unable to experience work related to sales and personnel, I was able to deeply learn the actual situation of the Indian manufacturing industries in terms of infrastructure, cost, the management system and especially achieve the second objective thereby. (3) As for business skill and language ability, I have improved to a certain extent but not sufficiently. I would like to continuously make more effort for them.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• Necessary data, being confidential or personal, were difficult to be made available at once. • Measuring production cost (raw materials, outsourcing costs, supplies, labor costs, electricity, etc. in the production process), and determining and improving the cause of difference between the planned and actual production were assigned to me and required help from other staff.
How you handled the problems
• I itemized necessary data and clarified why they should be necessary. When I was unable to obtain them in this way, I directly consulted the president, who promptly made data available in many cases. I also submitted an interim report and proposed improvements in my report in an early stage. In this way, I got trust from other staffs and subsequently felt communication with others going smoothly. • I memorized the faces and names of all the employees and took care not to interrupt their work by having daily communication with them and considering the timing and way to ask them questions. I thoroughly studied drawings and closely analyzed the production process in advance. I observed anything ambiguous and made it clear by asking others questions without any missing. When the deadline was not met in spite of such efforts, I gave them stopwatches and notes and asked for their cooperation.
Internship experience 1
インターンシップ 写真 Inside the plant of the host organization for which I measured production cost
インターンシップ 写真 Inspecting the welding and assembling work in the plant
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improved] Receptivity, the skill to look at multiple aspects of things, independence and the capability of action [No improved] Overseas business manners and English skills
Reasons
• With regard to the capability of action among others, I tended to resist an activity which I thought less efficient and more wasteful. Through the accounting project, however, I have come to know that I cannot obtain real information which hardly appears in documents or data without observing the real workplace from morning until evening. When I summarized data in a report, real information often led to a proposal for an especially effective improvement. That is why I will not spare myself to take action in the future. • As for English skills, I have not improved very much because I often tried to speak simple and understandable English in conversation with the employees of the plant.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Since the host organization is as small as about 50 workers in the size of employment, I had many opportunities to think about corporate management. I really felt that a company could reside in the organic combination of various business operations, including marketing, sales, back-office and manufacturing. I had the chance to think anew about the importance of each operation. I think that this experience has become a great asset for me to work at a financial institution in the future. Also, in the development of global business in the future, I would like to utilize what I learned through marketing this time, including the process of analyzing the Indian market and thinking differentiation from competitors and the international sales strategy of the company. Finally, the actual situation of the workplace that I learned through production cost measurement has many negative aspects, such as frequent accidents (breakdowns, power failure, delayed delivery of materials, defects in outsourced parts, and absence of employees), often found data errors, and vague plans and progress control. Nevertheless, my impression of Indian people is that they have a great future owing to their honesty and diligence. I would like to contribute to the promotion of overseas development of a company which I may belong to in the future with my experience and personal connections I obtained during my internship. 5. Comments from the host organization • He swiftly adapted himself to the Indian living environment. • He is gentle and amiable enough to make friends with many employees. • It is imaginable that he met many things difficult to understand, such as technical terms and things at the manufacturing plant under the accounting project, However, he actively asked questions and eagerly managed his work. His honest attitude had a good effect on other workers. • He is very smart and made several effective proposals which we could not come up with. His report on product cost was very useful in that it was thoroughly written in detail according to the production process.
Internship experience 2
インターンシップ 写真 Discussing some improvement in the production process with the product manager
インターンシップ 写真 Learning the tax system of India and accounting software at the accounting office
Completion Report (KB1006)
Country
India
Kochi
Host organization
Indocosmo Systems Private Limited
Host organization outline (businesses)
IT company specializing in Web-based development solutions, application software and e-commerce services
Internship duration
September 22, 2014 - February 21, 2015
City
Affiliation Department
Internship outline
• •
Sex
Male
Learning in-house technology and acting as a bridge between clients and internal and external engineers Testing a system under development and administering the progress
1. Goals and achievements Goals
1. To learn the process of an IT-related project in India as one of advanced IT countries 2. To learn differences in labor and culture between India and Japan 3. To improve my skills through intercultural work experience to become a capable person who will globally act
Achievements
1. It was very useful for me to get involved in one project from beginning to end. 2. I understood some of Indian labor and culture by working together with many people at some companies such as the destination to which I was sent during my internship and the business trip destination. 3. I acquired the skill to work with respect for partners in the country whose national character and culture differ from Japan.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. I had to give Indian people the same instructions many times because they neither met the deadline they said nor took notes. 2. Although they answered my questions, I had to learn and study by myself in the absence of any educational systems.
How you handled the problems
1. Assuming that they forgot what I or they said, I confirmed it by telephone or orally whenever necessary. I also gave all my instructions by E-mail so that they would not have to take notes. I was careful with the wording of my instructions in order not to be misunderstood. 2. As I always had a computer connected to the Internet, I searched for a site from which I could obtain new knowledge and asked engineers about what I did not understand.
Internship experience 1
インターンシップ 写真
The external appearance of the host organization
インターンシップ 写真
Meeting with an engineer
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved Ability: Communicating what I want to say to my partner according to his/her language ability and guessing what he/she may want to say Unimproved Ability: Local languages
Reasons
Improved Ability: Even in South India where it is said that the educational level is high and English is extensively spoken, English skills vary from person to person. I was always thinking how correctly to communicate what I want to say in the shortest possible time and what the partner wants to say. Unimproved Ability: I was able to live well speaking only English.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) -
While actually working with Indian engineers, I specifically understood which point I should focus on when I place an order for work.
-
When I collaborated with an engineer working in a different place, say, even in as short a distance as an about twenty-minute car ride, I really understood how hard to communicate something complicated only in writing or over the telephone.
-
Price competitiveness whose merits surpass even many demerits is very attractive. I would like to think how to link it to my business in the future.
5. Comments from the host organization -
-
The intern is diligent, capable and independent. He learned about client communication and software testing. He also learned the basics of website creation using HTML5, CSS, JavaScript, PHP and MySQL. He independently amended one project to meet the needs of the client. Communication in Japanese has a direct effect on the quality and effectiveness of work. Our engineers were able to deeply learn about Japanese culture and had interest in Japan and Japanese language and culture. This is a notable thing.
Internship experience 2
インターンシップ 写真
Acting as a master of ceremonies at the reception of a Japanese mission
インターンシップ 写真
Giving a presentation on Japanese culture at Alumni Association of AOTS
Completion Report (KB 2035)
Internship outline
Country
India
Host organization
Indocosmo Systems Private Limited
Host organization outline (businesses)
• • •
Kochi
City
Software development mainly for Japanese client companies On-site development Consultation on business development in India
Internship duration
December 1, 2014 - February 28, 2015
Affiliation
Keio University
Department
Department of Economics
Sex
Male
I was mainly assigned to project management. I designed a system with engineers reflecting the needs of my client in it. I also went to university in the neighborhood to learn culture and had cultural exchange with Indian people of the same generation.
1. Goals and achievements Goals
There were three major objectives I set for starting my internship: (1) To acquire English skills useful in the business scene (2) To learn about the way of working and the sense of values while working in the Indian workplace (3) To acquire programming capability to give shape to what I think
Achievements
Let me tell about three achievements I have made. (1) It is difficult to judge how highly I have achieved business English. However, there is probably a prospect of higher achievement in the future because I am sure that I can make my English to be understood if I speak repeatedly in earnest. (2) I have sufficiently learned about the Indian way of working by carrying out several projects together with engineers. (3) As for programming, I am still in a studying stage at this moment. However, it is great progress that I took a first step to study and figured out how to study it in Japan and how to take the next step.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) The engineer did not reflect the master design in detail. (2) Time management is difficult. (3) Fluctuations in the volume of work brought about too much time for me to manage.
How you handled the problems
(1) I explained the Japanese sense of values which sticks to details and carefully checked even the font size every time. (2) I set a schedule to some extent in advance and tried to enjoy more or less change to the schedule. (3) I carried my study kits any time in order to spend free time effectively.
Internship experience 1
Discussion with an engineer
Meeting with the president about the project
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved Skill: (1) English conversational skills and body language (2) The ability to carry out an intercultural project (3) The ability to deal with things flexibly Unimproved Skill: (1) Risk management (2) Negotiation skill
Reasons
I have acquired the basic working and conversational skills because I worked together with Indian engineers. On the other hand, I did not have any serious problem thanks to their careful support. In other words, I had no opportunity to acquire the skill to manage risks. I also had no opportunity to acquire the skill to develop a new project because I fundamentally took part in a given project.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I think that I will be able to apply my experience in this internship to my career development in the future from three major points of view. The first is that fundamentally I felt no language barrier. If both parties wish to communicate, their conversation will go on. It is very good for my career that I was able to lower my language hurdle. The second is that the IT world has largely opened up inside me. It seems certain that I will take part in engineering in the future of my career. My experience in working with Indian engineers for three months has given me a perspective from which I should think how to express things in a program. When I provide IT service, I will be probably able to commit myself to it independently. It is great that I have come to be able to embody my own idea in a simple shape. I would like to mass-produce a prototype. The third is that I reconfirmed my wish to continue studying. It was a wonderful moment when I began to understand what I had not before, such as programs and history or when I deepened my thought wherever I was. I have decided to make my life continue to study.
5. Comments from the host organization •
•
About the contents of internship: He carried out three things. First of all, he attended the English class outside the office and made friends with Indian people of the same generation. He also went between Indian engineers and Japanese clients for communication and translation. He also tested software and studied programming languages, such as HTML, CSS, JavaScript and PHP. Impression of the intern: He is very friendly and amiable. The Indian staff had a good impression of Japanese people and language thanks to him.
Internship experience 2
University I attended three times a week
With the members of Alumni Association of AOTS
Completion Report (KB1036)
Internship outline
Country
India
Gurgaon
Host organization
Infobridge India Private Limited
Host organization outline (businesses)
Marketing research and consulting Assisting Japanese companies to penetrate Indian market, market survey, Indian industries report
Internship duration
October 16, 2014 - January 17, 2015
Affiliation
Osaka University
Department
School of Foreign Studies
City
Sex
Female
- Writing reports on industry information for Japanese financial institutions/ marketing case examples for clients - Interview with Indian companies/customers/Japanese companies, market survey
1. Goals and achievements Goals
1. Acquiring versatile leadership ability and a wide perspective by deepening my understanding of business customs, society and culture, and ways of communication. 2. Enriching my view of Indian markets/business customs. 3. Conducting a consultation together on a client’s problem based on the views of Indian markets acquired in 2. above. 4. Mainly taking in charge of making reports, which clarifies market environment and targets, and which includes a logical hypothesis.
Achievements
1. Although opportunities to work with Indians gave me deeper understanding of business customs, society and culture, and ways of communication, I cannot say I’ve developed the leadership ability because I didn’t work in a group. 2 and 4. I have done a substantial amount of research as I had many opportunities to write a report and was given a wide range of assignments. I have achieved these two goals. 3. I was involved in some survey works, but stopped short of engaging in consultation works I had intended to do.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
In a research work, gaps in time sense and in awareness toward setup planning were found between not only Japanese and Indians but also among Indians. The plan was not implemented as scheduled, and frequently mistakes were made. Staff members felt panicked, which created problems in other works.
How you handled the problems
Accepting and keeping the gaps in time sense in my mind, I made a schedule. If there was a time left, I tried to move up the schedule. Considering the possible mistakes, I clarified each one’s assigned tasks. To avoid the mistakes, those tasks were regularly checked. After the completion of research work, I sent my comments to the research partner.
Internship experience 1
Office of the host organization
Reception of the rental offices, one of which is rent by the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. Abilities improved: planning ability and ability to give comprehensible explanations of things including their backgrounds 2. Abilities that have not improved: leadership skills
Reasons
1. Frequent opportunities to do tasks in-between Japanese companies and Indians have improved my ability to explain things including their cultural/market background using English or Hindi. The purpose of this is for the both parties to conduct business activities after fully understanding each other and avoid future troubles. The comment on the planning ability is as stated in the above. 2. As the scale of the company was small, and many tasks were completed by myself or with a few other members. In addition, I did not work in a fixed member team, and the other members who I worked together with varied in each task.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • • •
•
As I mentioned in the above, a planning ability to do things looking ahead (I was always thinking of keeping impacts to the minimum even if an accident happened) is required anywhere. The ability to engage in a work recognizing both parties’ ways of thinking, cultural backgrounds, and other circumstances is the one required in an actual society where each other’s interests may intricately conflict. As a wide range of tasks concerning from food market in India to public works were assigned, I acquired industrial knowledge and structure and ways to investigate things. Thanks to the host organization, which is an investigation company, I was able to take charge of such a wide range of fields. I will be able to use these knowledge in projects related to India in the trading company which offered me employment. Through opportunities to work together with Indian workers of the partner company, I have learned a concept of carrier development (career move and going to a graduate school) which is “different” from in Japan. I have gained a wider and more flexible perspective of my own future carrier development.
5. Comments from the host organization Regarding report making, which is the intern’s main job, she engaged in reports mainly on heavy industry, B2B, and automobile markets, which she was interested in. As a compilation of her works, she wrote a paper on clothing and youth markets based on her own hypothesis and its evaluation using results of home-visit survey, shop-front survey, and other field works. She acquired a habit of taking a photo of things which will be useful in her work (keeping records), and of trying to solve questions and clarify things right way. Regarding the intended outcomes set in her internship plan, she was able to actively communicate with Indians using both Hindi and English when conducting home-visit survey and interview survey. By looking at the cities other than Delhi, we are sure she actually noticed that simply one-way approach to the Indian markets are difficult due to the diversity of India. Our experience in accepting her as an intern is also important to us, as she was proactive in doing her works. We appreciate her commitment.
Internship experience 2
Grocery store, one of the targets of the market survey
Market where the interview was conducted
Completion Report (KB1017)
Internship outline
• • •
Country
India
New Delhi
Host organization
Stylem International (India) Private Limited
Host organization outline (businesses)
Textile Trader
Internship duration
September 10, 2014 - February 26, 2015
Affiliation
Meiji Gakuin University
Department
Faculty of International Studies
City
Sex
Female
Understanding textile market in India Sharing information that can be obtained in between the Headquarters and sewing factories Production management
1. Goals and achievements Goals
Understanding the overall picture and structure of Indian textile industry. Acquiring basic knowledge required to engage in the business activities. Deepening the understanding through actual business activities as an assistant worker. Understanding Indian culture and business customs. Acquiring communication ability as a globally competitive business person.
Achievements
In the first several months, I deepened my understanding of textile knowledge and structure of the Headquarters. In the latter half of my internship period, I actively improved communication ability through making direct contacts with the factory staff in charge and visiting the factories. I finally became able to think of what to do voluntarily and put it into practice as an assistant of the person who took care of production management.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
As I could not get contacted by the factory staff in charge, the information flow was disrupted.
How you handled the problems
I thought that the e-mail I sent was probably missed out because it failed to draw the receiver’s attention. First, I tried highlighting important parts of the e-mail, and put a deadline on returning the mail. I also made a phone call three hours before the deadline in order to remind them of returning the mail. I repeated reminder calls until getting a return mail. When they got familiar with returning mails, I made it a rule to send a reminder mail after making a reminder phone call.
Internship experience 1
Responding to a phone call
Sample check
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I would like to further improve an ability to listen to the others in a calm manner and an ability to speak logically in English.
Reasons
I felt that many Indians talk emotionally while having a business talk. As I was about to be overwhelmed by the emotional tone, I wanted to improve a communication ability to listen to the others calmly while grasping the essentials, think logically, and make them talk with me at my own pace. To this end, I want to acquire satisfactory business English ability.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) In this internship, I found that making a deep impression is important in business activities. Especially in production management works, it was very important to report the production progress to the Headquarters. I learned from trial and error that it is important to give others a strong impression in order to obtain information as early as possible. Not only pushing others, but also expressing my appreciation to them by respecting them leads to smoother business activities. In my opinion, this builds a trusting business relationship not only in India but all over the world. I myself actually put this into practice, and the factory staff in charge has come to make contact voluntarily with me, and to make a quick response. I would like to be engaged in the activities to spread Japanese products and technologies widely across the world in the future. To this end, seeking the best ways, I should improve my ability to gather information, the important ability for persons providing bridge between Japan and the other countries.
5. Comments from the host organization We highly appreciate that the intern conducted her business activities successfully as an intern paying attention to security and health in a tough environment of the North India. She has become able to communicate smoothly with the staff members of the partner company as well as the in-house staffs. She originally seems to be highly interested in persons and to be good at personality observation. As she mentions in the above, it is very good that she recognized taking interests in and taking care of the others are extremely important for an effective business activities. This will be one of her strengths. We hope that she will utilize what she has learned in her internship training in her future work abroad or in Japan having a global perspective.
Internship experience 2
Translating specifications
Putting a sample on a mannequin preparing for photo taking
Completion Report (KB2026)
Internship outline
• •
Country
India
Mumbai
Host organization
SKP Business Consulting Limited Liability Partnership (Mumbai Office)
Host organization outline (businesses)
A financial consulting firm. Today, the firm providing comprehensive support services including tax services, accounting services, and business advisories to not only Indian companies but also foreign companies.
Internship duration
December 1, 2014 - February 28, 2015
Affiliation
Keio University
Department
Faculty of Law
City
Sex
Male
Visiting Japanese companies which had advanced into India, and finding problems they are having in India. Making reports based on information obtained from market researches and literatures and by visiting Japanese companies..
1. Goals and achievements Goals
• • •
Finding out potentials and issues of Indian markets Finding out difficulties in conducting business activities Finding out problems Japanese companies have
Achievements
•
Reading necessary literatures for the preparation of market researches and interviews made me figure out what kind of potentials India has and what are possible problems that may impede business development. I visited approximately 20 companies mainly in Mumbai and Pune to conduct interviews. This made me know difficulties in carrying out a business in India.
•
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
•
How you handled the problems
I tried having as much opportunities to talk with Indians as possible, asking them to repeat what I missed out until I understand what they said. Gradually, I got accustomed to communicate with them.
Indian English accent, which is largely different from English accents in the other English-speaking countries, gave me difficulty in living in Indian society.
Internship experience 1
Reception of the host organization
Sign of the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
Reasons
•
•
Improved: Psychological toughness and ability to understand different cultures required for living in different environment. Not improved: Attitude to proactively communicate with others Living environment in India and Indians’ values are largely different from those in Japan. Although such difference sometimes brought me difficulties, I improved myself by actively solving those problems by myself. As employees of the host organization were basically busy, I hesitated to communicate with them voluntarily.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
India will be the most important market and investment destination for many Japanese companies. However, we cannot understand the current conditions of India if we are living only in Japan. An ordinary Japanese associates the name of India with curry, dirty environment, large population, recent drastic economic development, and so on. As a matter of fact, I also had the similar impressions before I experienced the internship in India. Of course, we cannot explain all of India only by those words. India will be more important partner of Japan economically and politically in the future. Because Japanese people still have only a few understanding of India, I would like to engage in the work in the future for which I can utilize my knowledge and information on India I obtained in this threemonth internship. In concrete terms, I am now intending to work for a company which is conducting business affairs that can contribute to economic development of developing countries such as India as well as to development of Japan. I would never have such an idea if I had not experienced this internship.
5. Comments from the host organization We are glad to work with the intern for three months. The intern may have had a difficulty in adjusting himself in the professional environment abroad. However, his experience in deepening his understanding of culture and business customs in India through his stay in India will be very useful for his future carrier. We hope his success in his future life.
Internship experience 2
Office in the host organization
Wedding party of an employee of the host organization
Completion Report (KB2031)
Internship outline
Country
India
Chennai
Host organization
SKP Business Consulting Limited Liability Partnership (Chennai Office)
Host organization outline (businesses)
A financial consulting firm in India. Consulting on foreign companies’ entry to India (tax affairs, legal affairs, market research, M & A advisory, investment advisory, etc.)
Internship duration
December 1, 2014 - February 19, 2015
Affiliation
Ritsumeikan University
Department
College of Policy Science
City
Sex
Female
Investigation on start-up IT market in India and on possibility of market entry by Japanese investors (venture capital/private equity) and making a report on issues Japanese auto-related companies in Chennai
1. Goals and achievements Goals
1.Obtaining work experiences in local capital companies in a developing country considering my future carrier. 2.Meeting Indian entrepreneurs, conducting survey on start-up market, analyzing the results, and proposing ideas to Japanese investors.
Achievements
1.It was extremely real experience for me that I could discuss with my senior for the purpose of deciding the contents of works in my three-month internship. 2.I went India’s five major cities, where I met investors and entrepreneurs who had started up IT businesses in various fields, and I visited various events. I, taking a leadership of Indians’ team, also participated to a business contest, to which many Indian entrepreneurs gather, and won a prize. Further, I was able to build a network of personal contacts in IT industry in India. I conducted interviews with Japanese investors through Skype. As the result, I came to know difficulty of foreign investments and the barriers to market entry, while I was able to tell Japanese investors attractiveness of the Indian market.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(i) Initially I wanted to conduct a client-centered consulting project, but I could not because I was not a certified accountant. As what I could do was only market research, the host organization prepared me a training project relating to the manufacturing industry. However, I could not agree with the idea as I was interested in IT industry. (ii) I by myself had to think of a project, from nothing, that I wanted to do and that would benefit the host organization. I had a difficult time because an illogical plan was not accepted.
How you handled the problems
(i) I repeated discussions with my senior for about three weeks, and we talked about how we could agree with each other. (ii) Until a direction of a new project was decided, I had been to engage in the existing project. I collected as much information as possible, and asked for advice from many persons so that I could make a new proposal as soon as possible. I also asked for my senior’s advice for many times, and shaped the contents of a new project together.
Internship experience 1
Eating out with my senior of the host organization
Team mates of the business contest
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
I got the picture of Indian business, their way to discuss, and their way of thinking. India has a population of 1.3 billion people. However, I found that it is not appropriate to think all of the population are potential customers of any business due to the disparity.
Reasons
•
I was able to communicate frequently with many business persons in India through discussion with the host organization staff members, observation of meetings, participation to outside meetings, etc.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
I submitted a request to take charge of overseas affairs to the company that offered me employment. Accordingly, it will be useful to my future career that I experienced the difference between merely studying abroad and actually conducting business affairs belonging to a company abroad. There are many similarities between the business affairs of the department that I desired to belong to and the market research of start-up market in India I conducted in my internship. I would like to sell myself so that I could reflect my internship experience on my future career. It will be way off in the future, but when I have got the chance to engage in business development and overseas expansion in a developing country in my career, I would like to use my network of personal contacts and knowledge I obtained in my three-month internship right away. To this end, I would like to keep in touch with the persons that I met during the internship period.
5. Comments from the host organization •
•
•
The intern was easy to support. She thought by herself, acted in an assertive manner, and clarified what she should do and wanted to do. When she had her opinions or dissatisfaction concerning her internship plan, she voluntarily asked the host organization to respond to them. At other times, she was doing researches by herself when she felt necessity. We highly evaluate such an active attitudes of her. She had good communication skills and English abilities to ask questions; she was honest when she did not understand, trying to communicate her thoughts carefully choosing words, express her feelings, etc. She kept a good terms with fellow workers in the office. I have heard that she was introduced many times to persons and institutions useful for her future career by companies she visited on a business trip. This is also thanks to her communication abilities. We hope that she can build an excellent future career.
Internship experience 2
With fellow workers of the host organization
In a company she visited on a business trip
Completion Report (KB1097)
Internship outline
Country
India
Delhi
Host organization
Bhartiya Samruddhi Investments and Consulting Services Limited
Host organization outline (businesses)
Livelihood support service for low income persons (financing service, technical support, environment and energy business, etc.)
Internship duration
September 10, 2014 - December 25, 2014
Affiliation
Keio University
Department
Graduate School of Business Administration
City
Sex
Female
I analyzed business models and strategies of the Host Organization through the interviews, site visits, company-internal information (performance, data and manual), external information (data including government and international development organizations.) I contributed by presenting the future challenges after complying business success factors and core competence.
1. Goals and achievements Goals
Through an internship experience, I understand what strategies the Host Organization has to build business models concerning social and economic issues in the country. And I examine how the life of the target low-income persons had changed by using the service. I propose what roles Japan can play and what contributions it can make in economic and technical areas, and etc. in order to solve the issues in future.
Achievements
I could learn how strategies contribute to achieve the vision mission with much information provided by the Host Organization. I could have an experience with my eyes and ears through interviews and site visits as well as documents and data. During the internship, I gained great benefits concerning the cooperation business between development organizations and companies. I was confident that there were roles and contributions that Japanese companies were called for from the viewpoint of business.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I was bewildered by the difference in business custom. There are a few people who know the whole operations due to division of labor: the range of work is decided per staff member. Moreover, there is no system to store and share data and reports across the entire organization, so that each individual or team often stores them (sometimes hand-writing papers, not data.) It was difficult to understand how business and organization work because of the operation concerning business model and strategies.
How you handled the problems
In this time, I conducted internship activities in three companies and analyzed their business models and strategies. At first, I got their organization charts and then talked over with the person in charge of each department. Through the interviews and site visits, I had gradually understood the whole picture. Furthermore, the talks about business, strategies and challenges were often based on individual works or experiences. Therefore, I checked them from actual facts, confirming whether there was a gap (sometimes there was a gap between the subjective view of person in charge and data.)
Internship experience 1
Conducting bank service agency (Sub-K) with a mobile phone and compact printer (fingerprint authentication function equipped)
Bank service agency was conducted by a retail store manager in a village in the local area where there was no branch of bank and ATM. I visited those sites in internship.
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
The point which was improved was the ability to respond to things by acting according to circumstances. The point which was not improved was language skills.
Reasons
In Japan we focus on plan, but in India using the idea of real options was adopted and they decide things in each case. Therefore they have to make the best decision that they think at the best timing to take action. Through this internship, I enhanced the ability to respond to things by acting according to circumstances. As to language skills, Hindi was needed more than English partly because customers were low-income and the site was local area. Moreover, their English with a thick accent made difficult to listen, of course, and also confused me with my pronunciation. Therefore, my language skills has not improved. However, learning little Hindi helped me have communication.,
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • I was strongly interested in the development and business for low-income people before and after the internship began. I had a good experience and learned from it, as being actually attached in the organization, which is engaged in such business. Especially, in the target areas where infrastructures hasn’t improved and informal business developed, I could think how to solve the social problems and stimulate the market and business. • In addition, through many projects of the Host Organization I gained the knowledge about the approach in which three bodies: development organizations, companies and local people, jointly set up market or business. With the examination using existing approach (the development approach of the United Nations and the approach of BOP business), I could understand the factors to increase the project success rate. I thought this would help my expertness improve and be utilized for my career. • Moreover, owing to the internship I had many human networks and various discussions including interesting fields. This led to the expansion of my view. 5. Comments from the host organization The head office and two group companies conducted internship and give her the following challenges to undertake. • Do the organization structure and operations suit the company’s vision and mission? • Do the teams have appropriate quality, experience and environment in order to achieve vision and mission? • What strategy are used to generate a sustainability, an expansion of scale, social benefits? • What challenges are there to grow a company and what possible solutions are available? As to the existing customer strategies to be proposed at the end, we have decided to contact each other and continuously examine after her return.
Internship experience 2
My desk is like this.
I learned by visiting sites more than by analyzing data and report in the head office.
Completion Report (KB2009)
顔写真
Internship outline
Country
India
Host organization
Bhartiya Samruddhi Investments and Consulting Services Limited (BASIX) [Vayam Renewable Limited]
Host organization outline (businesses)
Microfinance, consulting service, livelihoods and vocational training
Internship duration
December 1, 2014 - February 28, 2015
Affiliation
Okayama University
Department
Faculty of Economics
Hyderabad and Delhi
City
Sex
Male
Market research on solar lanterns and solar home systems of Panasonic
1. Goals and achievements Goals
Learning business skills that are globally useful through actually experiencing business activities, while deepening knowledge of Indian economy. At the same time, contributing to improvement of the local residents’ quality of living by putting the skills into practice. Improving English abilities in order to become able to proactively engaging in businesses activities abroad.
Achievements
As I took charge of market research this time, I could not directly help the local residents in improving their living. However, I could acquire necessary skills through research works. Rather than saying that I have improved my English ability, my internship experience drastically improved the ability to communicate with others and to work together using English.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1) I had a difficult time understanding Hindi accented English. 2) The schedule originally decided by the team had hardly been followed.
How you handled the problems
1) Listening to INKtalks (Indian version of TED Talks) on a routine basis, I increased the number of opportunities to get familiar with Indian English. I also made efforts to talk with the local employees. After one month, I became able to understand what they were talking about. 2) Assuming that employees would not be able to meet a deadline, I tried to think of what I should do in such a case.
Internship experience 1
In the office in Hyderabad
Tea time in the office in Hyderabad
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Business communication ability
Reasons
As I participated to business meetings many times, I got the picture of how we understand the other party’s business, and how individual partners and players are related to each other in the solar energy market. Through this understanding, I learned the importance of systematic understanding of each player’s business contents and of having constructive discussion with the players even in other markets.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Now I can think of my carrier path to choose clearer than before experiencing the internship. I presently have a stronger desire to learn “finance” actually working for the management division of the trading company that gave me a job offer, to get USCPA license, and then to develop my own business abroad. I was able to find my prospective Indian business partners I will need in my future business. They are owners of businesses that have just started up. I would like to run a business providing a bridge between India and Japan together with them, and later, I would like to develop the business so that it covers various fields in Indian market. I have already accepted a job offer from a Japanese company, where I am going to start working from October this year. I am not sure how far I can get ahead with my project until then. However, I hope that this will be a good experience that can be applied in the future. 5. Comments from the host organization In the market research on Panasonic products, the intern was carefully engaging in making questions for the survey questionnaire, which requires use of subtle expressions. He was also exercising ability to understand the analysis and research methods quickly. Among his strengths are that he can work in a team, and that he can consider things by integrating ideas of the other fields. He is a spontaneous and active person. His project management perspective reduced the delay in the project to a large extent.
Internship experience 2
Hearing survey in Uttar Pradesh Market research survey in Uttar Pradesh
Completion Report (KB 2034)
Internship outline
1.
2.
Country
India
Delhi
Host organization
Bhartiya Samruddhi Investments and Consulting Services Limited (BASIX) [Vayam Renewable Limited]
Host organization outline (businesses)
An institution belonging to BASIX Group, which provides livelihood promotion services. The institution provides consultation services to companies selling renewable energy products to rural communities.
Internship duration
December 7, 2014 - February 28, 2015
Affiliation
Kobe University
Department
School of Business Administration
City
Sex
Female
Conducting market researches jointly with companies selling solar power generation products to rural communities. Proposing sales strategy of future products through visits to rural communities, market research analyses, etc. Making proposals for increasing the future collection of system investments in solar power products of the local partner organization.
1. Goals and achievements Goals
1. 2. 3. 4.
Learning methods to eradicate poverty in a comprehensive manner. Leaning effective ways of BOP (Base of the Economic Pyramid) business. Building up a network of connections for the future operation of a business or organization in India. Deepening understanding of local culture/society/way of working through the experience of working for a local partner organization.
Achievements
1.
I have learned comprehensive ways to eradicate poverty through opinion exchange with the institution employees, visits to the local office, and interviewing with the local office staff members. (microfinance, vocational training, online financial transaction, women’s self-help group, etc.) I have deepened my practical understanding of BOP business in addition to its theory through participation to the meetings of BOP business companies and the host organization, market researches, visits to the local site, etc.. I have built up a network of connections through participation to meetings and visits to the local companies. I was able to learn culture, society, and how to conduct a business activities in three-month period of work in the local partner organization.
2.
3. 4.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. 2.
The contents of the internship were suddenly changed to the ones that did not suit to my original goals. Cooperation with the rural office was inevitable for conducting market researches. Due to the progress of rural office’s business affairs, the research work considerably fell behind the schedule.
How you handled the problems
1.
By actively telling my original goals of my internship to the other staff members, I was given a chance to learn what I originally intended to. (visits to the local office, referring to books, projects, etc.) I was regularly notified the updates of the rural communities’ conditions by way of my supervisor. Accordingly, I knew the reasons for a delay, and could make a preparation for the delay as much as possible.
2.
Internship experience 1
Sales promotion in a rural community
Visit to entrepreneurs in a rural community
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
1. 2. 3.
Reasons
1. 2. 3.
Ways to understand the different culture and respond to problems beforehand. Ability to move effectively ahead with a project maintaining a good relationship with foreign companies and local companies. Communicate the own opinions effectively to the others in English. Unless understanding the different culture quickly, considering an adequate way to respond to it, and putting it into practice, we cannot carry out our business activities smoothly. Foreign companies and local companies have different culture and values from each other. The ability to keep a good relationship with the both is always necessary in working abroad. The ability to clearly communicate opinions and questions concerning the project to the others in a language other than the mother tongue is essential when working together with workers of the different country.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
•
I came to understand BOP business in a comprehensive manner by communicating with the all stakeholders related to the business (rural consumers, companies, staff members of the host organization, which is a broker, and local rural staff members). I was able to actually feel the ongoing business, which I will never know by only reading books. I obtained knowledge and experiences that will be useful in my future business activities in developing countries. I learned various ways to eradicate poverty. I deepened my understanding by visiting various workers and local sites, which were engaging in microfinance, formation of women’s self-help groups, BOP business, vocational training, and online financial transactions. I came to know an effective way to understand different culture, look at things from a wide perspective, and reflect the outcomes on my work. This adaptability is surely useful in business activities not only in India but also in any of the other countries. I would like to build a network by actively communicating with local staff and people, and also continue to keep in touch with them as prospective good partners of my future business.
5. Comments from the host organization •
•
The intern conducted a market research in cooperation with Japanese companies in order to understand sales of solar energy products. She carefully made a detailed preparation for market research and analysis, and clearly and quickly presented the results of the analysis. The intern enabled to introduce ideas from various perspectives to the project as a team player. She was autonomous and energetic. Her decision contributed to an effective completion of the BASIX task by the deadline, although the rural community works tended to be delayed.
Internship experience 2
Meeting with project investors
Market research on sellers in a rural community
Completion Report (KB1064)
顔写真
Internship outline
Country
India
Mumbai
Host organization
Borkar & Shenoy Chartered Accountants
Host organization outline (businesses)
An accounting firm in India. It offers services concerning final tax return, tax declaration, and audit. The firm also offers consulting services concerning accounting, tax affairs, organizational restructuring, etc. .
Internship duration
November 11, 2014 - February 13, 2015
Affiliation
Nagoya University
Department
School of Economics
City
Sex
Female
• Account processing using an accounting software and proxy tax declaration in the host organization • Visits to Japanese companies
1. Goals and achievements Goals
1. Understanding accounting and tax affairs of India, and making a report on the difference from in Japan. 2. Understanding overall basic business activities of an accounting firm in India, and making efforts to become able to do all those activities. 3. Learning business customs and culture in India. 4. Conducting interviews to the Japanese companies in India about current states of business activities in India after making appointments with them.
Achievements
1. Although I could not cover the all perspectives in my report, I was able to collect sufficient information to compare the difference. 2. As the tax affairs are complicated, I could not take care all the tasks. However, I managed to do almost all accounting tasks. 3. I learned a lot from the everyday life in India and by talking with Japanese businessmen. 4. I was able to visit more companies than I planned.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
[Problem faced] Knowledge on accounting standard and tax affairs of India was not necessary in the internship work. [Reason] In the same way as in accounting firms in Japan, most of tasks were done by PC applications, expert knowledge was not required.
How you handled the problems
As simply learning the clerical methods did not make sense, I looked up accounting standard and tax affairs in India on the internet, and bought books on them. I decided to learn them as my voluntary study, not as my internship work. I asked what I could not understand to one of the office staff members.
Internship experience 1
Working in the office (1)
Having a lunch in the office
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improved] Communication ability, ability to understand different culture, understanding of Indians, ability to adapt to the environment [Not improved] Language ability
Reasons
[Improved] In the totally different environment and culture from in Japan, I acquired the above abilities by working with Indians. [Not improved] While I usually used English on a daily basis, Japanese-accented English seemed easier to understand for the Indian workers than English I tried to speak properly. In addition, I tried using simple words and sentences for lucidity. In this way, I failed to improve myself in terms of English speaking ability.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) It was my first experience to live in a developing country. I first felt awkward in the environment extremely different from Japan or the U.S.. I also felt it very difficult to figure out what I could do as no specific tasks were assigned to me. Through these experiences, however, I have learned that I can enjoy living even in India depending on how I recognize my situation, and that it is important to keep expressing what I would like to do. This has led to my confidence that I am able to work well whatever the surrounding environment may be. I have come to think strongly that I will seek a future job considering the possibility of working abroad, or working at an overseas basis of a Japanese company. 5. Comments from the host organization The Japanese intern we accepted was excellent. She was interested in accounting standard and tax affairs of India, and was making efforts to learn them by herself. She made a report on difference between accounting standard of India and Japan, and actively asked questions. She was also very interested in business environments and culture of India. Internship experience 2
Discussion on accounting processes
Working in the office (2)
Completion Report (KB2040)
Internship outline
Country
India
Chennai
Host organization
Precision Machine & Auto Components Pvt. Ltd. (PMAC)
Host organization outline (businesses)
A manufacturer of auto components and industrial valves
Internship duration
December 1, 2014 - February 27, 2015
Affiliation
Nippo Electronics Co., LtD
Department
Industrial System Department
City
Sex
Male
Deepening knowledge on culture, business customs, and industry in India Visiting factories and viewing 5S activity
1. Goals and achievements Goals
(i) Cultural exchange with persons in Chennai; Introduction of Japanese culture. (ii) Viewing 5S activity in India. While adopting their know-hows, proposing 5S improvement activity ideas from a Japanese perspective.
Achievements
(i) By actively talking with office members, I tried understanding their values and attitudes as ordinary citizens. In addition, I was welcomed by a local Indian family as if I were a true family member. They took me to various places. (ii) I visited three local companies, and viewed their 5S activity. Based on the experience, I established 5S improvement project for the office of the host organization.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(i) I had thought I would have no problem concerning communication because English is spoken in India. However, I had unexpected difficulties due to the Indian accent. (ii) Sometimes I could not understand explanation in a factory I visited, because I did not know enough technical terms.
How you handled the problems
(i) I asked them to speak slowly, or write things down. This quickly solved the problem in many times. (ii) Concerning lack of my technical vocabulary, I tried writing down the main process first, and then, explained details, so that others can figure out the image. When explaining my symptoms to a doctor in a hospital, conversation guide book of the local language was very useful. Basically I spoke English, and used Tamil words for telling my symptoms.
Internship experience 1
Factory visit to PMAC Unit3 (Receiving explanation about manufacturing of parts)
Visit to Lakshmi Electronics to inspect 5S (Control panel assembly area)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved ability: (i) Listening ability in English Unimproved ability: (ii) Leadership ability (iii) Tamil (local language)
Reasons
(i) In the beginning I thought I could not hear the accent at all. Now I can manage to understand what the other is talking about. (ii) I worked as a project leader. Rather than telling the team to do things, I was mainly asking people favors and assisted the project members in order to meet the project members’ demands. (iii) As there were a few case in which I had no other choice but to speak Tamil language, I could not acquire Tamil language.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
I was placed in a position to move staff members as a project leader, and I keenly felt how difficult it was to make local staff members work as scheduled and promised. I would like to use this experience as a lesson when I conduct activities abroad in the future.
•
When I visited companies to view their 5S activity, I was deeply moved by their attitudes to promote 5S as their technique and skills with enthusiasm in a whole company. In my workplace back in home, I would like to consider introduction of a system to proactively carry out 5S activity. In addition, at the same time as I visited some companies to view their 5S activity, I also inspected their factories. This experience deepened my understanding of various production process.
5. Comments from the host organization We are grateful that we could accept the intern as a host organization of the Internship Program sponsored by HIDA. The intern was kind and highly cooperative so that we felt we were easy to work with him. The intern learned PMAC products and machine production process. At present, he is engaging in the 5S office improvement project. For the three months, we have not find any special problems. The host organization thinks that it would like to keep a cooperative relationship with HIDA and JETRO in the future.
Internship experience 2
5S meeting in PMAC (Explaining the current states and the goal states to the staff members)
5S assessment in the Accounts Department (Assessing improved points)
Completion Report (TA1016)
顔写真
Internship outline
Country
India
Grugaon
Host organization
QH Talbros Limited
Host organization outline (businesses)
Car parts manufacturing (manufacture and assembly of ball joint, suspension and tie rod). Number of employees: approximately 1250
Internship duration
September 19, 2014 - December 19, 2014
Affiliation
Marugo Rubber Industries, Ltd.
Department
Hose division
City
Sex
Male
Researching manufacturing equipment and process, and design technology and processed products (quality, precision and etc.) by visiting The Host Organization and group factories
1. Goals and achievements Goals
•
•
Achievements
•
•
Understanding the manufacturing process and method of The Host Organization, and manufacturing equipment market in India, and collecting information for future business development as well as building human networks Deepening my interest in Indian culture and customs, and then acquiring skills necessary for global human resources in different culture and improving communication ability. Through the operations in The Host Organization, I could see directly the way of thinking and the attitude concerning factory equipment, improvement activities and so on. And also, I could know the level of processing technology in India by visiting factories in town and so on. In the daily approach, I managed to come into contact with Indian culture and customs, cultivating communication ability and business skills by meeting various people.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Due to worker’s lack of knowledge of safety, sometimes they continued working despite knowing a risk. No other workers warned them about their behavior, so that it took a longer time to point out the risk behavior and improve it than I could imagine.
How you handled the problems
I explained the accident cases in Japan, and warned them over and over and drew a picture if necessary until their behavior improved. I tried to persuaded workers surrounding by putting the person at the center.
Internship experience 1
Visiting Manesar factory
Research on manufacturing process
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improvement] positivity, identity, understanding of different culture, communication ability [no improvement] Hindi
Reasons
[Improvement] It was important to positively assert myself because things wouldn’t have advanced if I hadn’t acted on my own initiative. To respect the other at first, and then to clearly express one’s opinions was important; vague opinion wouldn’t work. [no improvement] Because English was mainly spoken, Hindi was not required.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I could understand the condition of India and also newly realized that my job performance and ability were not enough by participating in this internship. I had an experience of living in the environment where Japanese common sense didn’t apply. This gradually changed my point of view and way of thinking. I am sure that this help me inspire new idea. I want to apply what I have learned through this experience to future support for overseas bases and my overseas assignment.
5. Comments from the host organization In this three months I appreciate your hard work. In the sector of manufacturing technology the intern was able to explain and exchange opinions about TPM (Preventive Maintenance) that we have implemented. We are confident that we both had a meaningful experience. He made a lot of propositions concerning safety and improvement. We also consulted them: we appreciated his efforts. We wish his further success in Japan. Our factories would also make a difference when the intern visits us next time.
Internship experience 2
写真
Ball pin manufacturing line
Farewell on the last day
Completion Report (TA1022)
Internship outline
Country
India
Waghodia
Host organization
Sanghvi Forging & Engineering Ltd.
Host organization outline (businesses)
Hot forging and forged components businesses (Hot forgings maker for heavy industry and infrastructure industry in inside and outside India. The cooperate identity is providing one stop solution for forged products.)
Internship duration
September 11, 2014 - February 6, 2015
Affiliation
Daisho Sangyo Co., Ltd.
Department
Development and sales division
City
Sex
Male
Understanding production process, production control, quality control, and forgings while working in the factory of the maker. At the same time, getting the picture of what kind of industry field the products are delivered to, and consider a detailed approaching plan to potential Japanese clients (heavy industries) and sales plan.
1. Goals and achievements Goals
I will start firstly engaging in quality and production control of the host organization, and try to understand the host organization’s actual conditions and finding its strengths in order to further promote business relationship with the existing clients inside and outside the country, and introduce new clients to the host organization. Furthermore, I should find what is required to build a sales system that would maintain long-term business and have clients recognize the host organization is a regular and valuable vendor through the company I belong to, not just a vendor with which they finish with after doing only one time business.
Achievements
I got to know what kind of fields forgings are used for and needs are generated in. I actually made a detailed paper introducing the host organization’s products for Japanese clients, and conducted a sales promotion. As the result, I started to earn a certain level of reputation. I also deepened my understanding of capacity and sales achievement of the current factory of the maker. On behalf of the maker, I was able to establish business relationship between the maker and Japanese clients. I actually felt a sense of fulfilment and the possibility of future development. My future challenge is to deepen knowledge of metallurgy.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Delay in the delivery of actually ordered products, and difficulty in checking the production progress due to the scope of work of the departments in charge.
How you handled the problems
Having each staff of the departments (Management, Sales, Production Control, Quality Control, and Shipping Departments) check the current states on the spot, I tried to collect the up-to-date information in order to avoid postponement.
Internship experience 1
Material taken out of the furnace before forging
Being hot forged (industrial shaft)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Merely telling image and desires can not move the others, especially, overseas vendors. It is necessary to rationally explain them showing evidence and references. A capacity for endurance is also required. I learned it was important to make up for each other’s weaknesses with each other’s strengths while exhibiting understanding of difference in the other’s arguments and in the way of conducting business activities. I also acquired communication skills and other abilities required to put what can be done into practice steadily together.
Reasons
Although culture, religion, business customs and various other things are different depending on the country, sharing the same goal together and keeping mutual communication are essential to overcome problems and challenges. Furthermore, through such experiences, mutual trust will be generated.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) As the company I belong to is originally conducting proposal-based business, the company and the host organization have a partnership relation. Accordingly, this internship gave me enough information (on quality, cost, delivery date) to promote our business (export from India to Japan). At the same time, I was able to work out a business strategy for Japanese market. As the host organization is a forging company conducting a business with every fields of the heavy industry related to infrastructure and energy in India, there is a possibility that the company’s many products will be used by Japanese engineering companies and plant manufacturers (Hitachi, Mitsubishi, Toshiba, etc.), which have the heavy industry backgrounds in the same way as the host organization (the size of the heavy industry in India is seven times as large). I would like to actualize this possibility to accelerate India-Japan business. As it was my first stay abroad, the experience of viewing Japan from overseas developed my knowledge and attitudes necessary for the global environment in the future. I would like to continue engaging in India-Japan business deeply by upgrading my English ability and learning Hindu.
5. Comments from the host organization The intern commuted to our company, the host organization by bus and worked in the same way as the company employees did, so that he could understand us better. He also made efforts to create new businesses with Japanese clients (in India). As the company the intern belongs to is our partner that can surely connect us to Japanese market, we would like to concentrate in actively creating businesses by visiting Japanese clients together with the company he belongs to.
Internship experience 2
Presentation in an exhibition in December (Heat Treatment Show in Gujarat/Ahmedabad)
With the international sales team
Completion Report (TA1028)
Internship outline
Country
India
Mumbai
Host organization
OPOLIS architects
Host organization outline (businesses)
Approx. 15 staff members. Main business affairs are architectural design of houses, art museum, etc. , interior design, urban design, etc.
Internship duration
September 19, 2014 - February 28, 2015
Affiliation
Mizushiro Architects Office
Department
Planning/designing
City
Sex
Male
I designed the interior of a restaurant; from basic designing to execution designing. I also engaged in basic designing of a small-sized house. I visited an art museum under construction for on-site review. I made efforts to visit and observe towns, buildings, and remains as much as possible.
1. Goals and achievements Goals
Conducting a market research of the furniture brand of the firm I work for. Conducting a feasibility research on production in India and developing designs. Conducting investigation and inspection of architecture in India. Understanding the methods of architectural design in India. Expanding a network of personal contacts, and other things.
Achievements
I thought we should focus on Indian-centered design and markets in India, rather than universal design. I was able to visit mainly Mumbai, Ahmedabad, and Chandigarh, and observed a wide range of architecture there. Designing methods in India is not totally different from those in Japan (it depends on the firm). The interior design project using bamboo that I took charge in has stopped on the way in my internship period. It is regrettable the project had not progressed to the construction phase. Accordingly, my overall achievement rate is approximately 40 %.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Initially I planned to conduct a series of designing works, from basic and execution designing to field management, of the interior of the restaurant I designed. However, the work was discontinued when the execution designing was almost completed because the client had a financing problem. I took approximately three months for the work. In addition, I had a language problem. Although gradually I became accustomed to the language, I often could not understand at once.
How you handled the problems
There was no other way than waiting. However, I hope the interior work will be re-started even after I came back home. My language problem continued, but gradually I came to make me understood by the others and to understand what the others say. As drawings and sketches are important on the work, we were able to understand mutually using them as our common language.
Internship experience 1
写真 Drawing using AUTOCAD
Reception of the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Abilities: I got accustomed to hearing Indian-accented English compared to the beginning. My English ability improved a bit. Skills: I feel that I managed to carry out tasks making the best of my vocabulary. Knowledge: I actually experienced and understood Indian culture and customs. Such an experience will be useful when I conduct business activities with Indians.
Reasons
India is not a suitable place to improve English abilities because many people have a strong accent or cannot speak English. As I mentioned above, the project I took charge in was discontinued when the basic designing and execution designing was completed three month after the onset, and I could not implement the subsequent steps of the project. I could have deepened my understanding of construction level and methods in India and obtained the sense of achievement if the project was completed. As is often the case with India, it is extremely regrettable that the plan ended up being a pie in the sky.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) My experience of Indian customs (especially difference in sense of time) will be useful in doing business activities with Indians in the future. As I was able to build a network of personal contacts, I will be able to use the network in promoting my future business activities and projects in India. In addition, I was able to acquire knowledge of stone, which will be useful for my future designing works. Among the building materials, stone is a familiar material in India in the same way that the wood is in Japan. It is basically inexpensive in price, and has many varieties. Indians are good at handling the stone. They freely process the stone, and use it in various scenes and places. As the material for the Japanese furniture brand I take charge in, bamboo in India is inferior in quality compared to bamboo in Japan (in terms of fineness in texture and beauty). Production using the bamboo in India is possible, but I have detailed technical concerns in many points. I also have many concerns about technical workers. Regarding designs, there is a difference between those favored by Indians and by Japanese. Accordingly, we would better focus on the Indian market in developing products.
5. Comments from the host organization The intern carried out his internship training in the host organization for five months. This internship program was well planned and operated by JETRO and HIDA. The program was conducted almost perfectly in every phase, from the intern’s arrival to the meeting. The intern was implementing his project of a restaurant complex in Pune, as well as helping us in other works. The host organization is satisfied with the intern’s achievements, and it hopes he is so. In addition, the intern made research trips to see various cities and cultures in India. Ahmedabad, Chandigarh, Delhi, Shimla, Amritsar, and other cities are very important places from a perspective of architecture and urbanization of India. In the beginning, the intern had difficult time in finding an apartment to stay, especially for as short as half a year. In order for an intern to have a fruitful internship, at least 9 months, or preferably12 months is desirable. If he had been given such an enough time, he would have take on a project with more responsibility and more substantial activities. We are grateful if this is taken into consideration.
Internship experience 2
写真
Inside the office
Hanuman, the monkey god, who has recently come to the office
Democratic Socialist Republic of Sri Lanka
Completion Report (KB1032)
Internship outline
Country
Democratic Socialist Republic of Sri Lanka
Colombo
Host organization
Japan Sri Lanka Technical And Cultural Association (JASTECA)
Host organization outline (businesses)
Alumini Association, which conducts governance, management and leadership training with scholarship from Japan in cooperation with The Overseas Human Resources and Industry development Association (HIDA), and consists of Sri Lanakans, who were sent to Japan
Internship duration
September 29, 2014 – December 25, 2014
Affiliation
Yokohama City University
Department
International college of arts and sciences
City
Sex
Female
Observing sewing factories and ceramic factories of the local apparel companies Plan and development of products for Japanese market, and response to Japanese customers and sales activities in a handweaving manufacturer, which has four own stores in Colombo
1. Goals and achievements Goals
1. Understanding the apparel market and business structure in Sri Lanka 2. Cultivating the language skills and negotiation skills to do business in abroad 3. Building human networks to become a base to do business in abroad in future
Achievements
I could mostly achieve in all categories. I could know characters of various companies and actual production sites by visiting several companies and observing factories. Moreover, while actually working in a company, I could cultivate the language skills and negotiation skills. While having been with coworkers through the day, I learned not only the ability necessary for business but also culture and customs so much. And during internship, I was able to expand the connection with people by visiting not only one company but also various companies.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. My opinions about program contents or schedule were not conveyed to the person in charge of The Host Organization, often not allowing me to keep to our schedule. 2. As a national character, nothing went as planned many times, often caused the slow response to Japanese customers many times.
How you handled the problems
1. I conveyed my opinions over and over, and had meetings with the third party such as another superior to express my intention. In Sri Lanka people don’t take much notes. But, it was important to take notes to convey a message in a way easy to be understood. 2. I reminded regularly and told a reason why this work had a priority and how important it is to respond to Japanese customers as quickly as possible, trying to changes in the consciousness of staff.
Internship experience 1
Actually making planned product sample with factory workers through a trial and error process
Packing ceramic products at ceramic factory
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
The ability to address flexibly even under unforeseen circumstances has been improved. The ability to manage physical condition, risk and mental health has been improved. I learned the knowledge that I wouldn’t have known if I had not been actually there including the situation of the production sites, and workers feelings and lifestyle.
Reasons
Because I had to think of an alternate solution to act, and make effective use of my time when irregular events occurred such as cancellation of plan. And because I had to be careful any time so as to assure my health and safety by myself. Because I had to let the stress out in my own way since I got stressed out as being in unfamiliar surroundings.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I think that ,with understanding of the production site situation, I can have a discussion when I get a job in a company that has overseas production site, or when I do business with a company like this. And there were many opportunities to contact with representatives on visits to Japanese-affiliated companies during detachment, and I learned what residing in abroad is like, or advantage and disadvantage. This was very meaningful to think of my future career. I had an experience and a confidence by managing to live alone in abroad even such short period of three months. I think this greatly helps me working in abroad in future. Moreover, as to language aspect, I could cultivate the ability to negotiate with superiors or business partners in abroad. I think this would be helpful when I have a business talk with business partners in abroad. 5. Comments from the host organization The intern was engaged in the plan and development of products targeted for Japanese market and performed the job in a well-planed manner. She was good at communication skills. As to our products, as the presentation of the intern was very productive, we want to consult her presentation when we think about export products for Japanese market in the future. Furthermore, the intern also help response to Japanese customers. She was reliable and kind. We appreciate we work together. From Kandygs Handlooms (Exports) Ltd*, Director &Chief Designer *Kandygs Handlooms (Exports) Ltd is, established in 1971, a local manufacturer which produces handweaving textile and weaving products.
Internship experience 2
Checking the condition of commercial products at plant dyeing studio
Experience of sewing work at sewing factory
Completion Report (KB1046)
Country
Democratic Socialist Republic of Sri Lanka
Host organization
Japan Sri Lanka Technical Cultural Association (JASTECA)
Host organization outline (businesses)
Major objective is to disseminate the Japanese management style to Sri Lanka. Alumini Association of the Overseas Human Resources and Industry development Association (HIDA: former the Association for Overseas Technical Scholarship (AOTS))
Internship duration
September 29, 2014 – December 25, 2014
Affiliation
Yokohama City University
Department
International college of arts and sciences
顔写真
Internship outline
•
•
Colombo
City
Sex
Female
Learning and exchanging opinions about the methods of management in Sri Lanka and the process of manufacturing products by visiting apparel manufacturing companies in Sri Lanka and etc., which the person in charge of JASTECA arranged Development and plan products for Japanese market and response to Japanese customers in a local handweaving manufacturer and sales company
1. Goals and achievements Goals
• • •
Learning what kind of management was conducted through the culture and etc. in Sri Lanka Researching to promote future business in Sri Lanka and Japan, and building human networks Being engaged in the jobs such as development and plan of products for Japanese market, and learning its know-how as well as contributing to the business growth of local companies in Japan
Achievements
•
I could study the process in detail to actually produce products by visiting various companies including mainly local major apparel manufacturing companies and ceramic manufacturing companies . And also I could learn the condition of actual production site and the condition to conduct management efficiently based on Japanese management style. I could exchange opinions with people of the company. In a handweaving manufacturer company, I developed and planed products for Japanese market as having discussions with marketing design staff many times. And then I could make a product sample for Japan as talking with staff of production line.
•
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
•
Things doesn’t go ahead as expected and it takes a lot of time. (e.g. I asked for making sample, but they couldn’t make it according to the instruction or didn’t meet a deadline)
How you handled the problems
•
Without being impatient and with composure, I reminded over and over and actually went to production line. As communicating with staff, I observed the process to make the sample. I actively expressed my opinions to the superiors in site and the staff about a more efficient way.
•
Internship experience 1
Preparing a document to develop products for Japan
Giving advice of making sample to staff
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
The ability to flexibly respond to things on a case-by-case basis, the adaptation ability to different culture English skills in business situations Knowledge about know-how and condition of management of big companies and small and medium-sized company in Sri Lanka
Reasons
Unlike Japan, things and work often didn’t go as planned or as I expected. But as I tried to be patient and suited it Sri Lankan way, I flexibly thought how we could make things run more efficiently and acted on a case-by-case basis. And I actively exchanged opinions with the superiors. As visiting various companies, I could improve English kills on the discussion in business situation
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) In this internship I could be engaged in product development and plan in a field of my interest, as well as I could see the process to produce the goods and the conditions of workers there during Internships, which have been rarely seen in Japan. This gave me a lot of opportunities to learn. Knowing the condition of a site, under what condition and by what kind of people goods are actually produced, was led to understanding how much quality of goods we can produce. During training I could learn this was essential to actually develop product. This viewpoint is new for me, and I want to put a priority on it in my future place of employment. Moreover, as I visited several local companies and Japanese-affiliated companies in Sri Lanka, I managed to have regularly contact with people working there, and build human networks.I want to be engaged in the business related to Sri Lanka in the future, so that I will make use of the networks I built in this time in a significant way. 5. Comments from the host organization The intern was involved in the jobs such as the development of products for Japanese market and the response to Japanese customers and etc. in our company. The proposal document for Japanese market that the intern prepared is very helpful for our company, and we want to utilize it when we plan and produce products for Japanese customers in the future. Furthermore, she performed the job in a well-planned with strong communication skills as trying to communicate with the staff.
Internship experience 2
Having an experience to actually sewing underwear at the training center of the underwear manufacturing company
インターンシップ 写真
With the staff of the local ceramic manufacturing company I visited
Completion Report (KB1087)
顔写真
Internship outline
• •
Country
Democratic Socialist Republic of Sri Lanka
Colombo
Host organization
Japan Sri Lanka Technical and Cultural Association (JASTECA)
Host organization outline (businesses)
The alumni of HIDA training program. The association conducts human resource development and dissemination of techniques to other Sri Lankans.
Internship duration
December 1, 2014 - February 26, 2015
Affiliation
Graduate School of the University of Tsukuba
Department
Graduate School of Humanities and Social Sciences
City
Sex
Female
In order to learn hospitality in Sri Lanka, I received OJT mainly in hotels. I accumulated practical working experience mainly in the Reception, Housekeeping Department.
1. Goals and achievements Goals
[Before internship] Finding a business model of joint operation by more than one industries such as that medical tourism, and planning it [After internship] Learning how hospitality is expressed mainly in hotel industry through OJT
Achievements
•
•
It cannot be said that the goal set before the internship was attained. It is probably because I could not fill the gap between my experience/potential and what I could do in the field. I thought that it is wise to set a goal of deepening understanding of Sri Lankan industry and culture through practical works, rather than a goal focusing on planning and management. Accordingly, I changed the internship goal, which I fully attained.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
I was not able to attain the most part of the goal set before the internship.
How you handled the problems
I changed the goal and the contents of activities into feasible ones.
Internship experience 1
In the linen room (Galadari)
Desk work in the Housekeeping Department (Hilton Colombo)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• •
Improving communication ability (especially negotiation ability) Improving language ability (business English, Sinhala)
Reasons
In Sri Lanka, close communication was inevitable in work-shift coordination between the host organization and the local partner organization I was to be dispatched to as well as in other details in my living in Sri Lanka. Through such communication, especially repeated concession and suggestion, I was able to acquire a negotiation ability and an ability to communicate my own desire to others. As I accumulate such experiences, I acquired English used in business scenes and honorific expressions in English. In addition, I had an increasing numbers of opportunities to learn and use Sinhala as I faced many situations where English was not spoken depending on the workplace and area.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Among the points that will be useful in my future job hunting is that I sell my ability to work well as an overseas representative showing actual examples as I experienced living and working abroad. I think I have some advantages in getting a job in tourist businesses: one is that I have an internship experience of working for a hotel while staying in Sri Lanka; another is that I have actual personal connections in Sri Lanka, an excellent country for conducting businesses including resort businesses, and a country with high growth potential. Regarding career development, I was able to make the first step for establishing a new business model of joint operation by different industries by obtaining knowledge of various industries including tea industry, pottery industry, and others as well as hotel industry during my stay in Sri Lanka. By firstly learning and accumulating experiences, I am intending to attain my goal set before this internship in the near future.
5. Comments from the host organization
The intern was greatly interested in every perspective and field concerning hospitality. She was proactively and energetically working. She was sincere and affable person to anybody. She was enthusiastic about learning Sinhala.
Internship experience 2
Observation of tea industry (Matte Kalle Estate)
Reception work (Mt. Lavinia Hotel)
Completion Report Country
Democratic Socialist Republic of Sri Lanka
Host organization
Japan Sri Lanka Technical and Cultural Association (JASTECA)
Host organization outline (businesses)
The alumni of HIDA training program. The association conducts human resource development and dissemination of techniques to other Sri Lankans
Internship duration
December 1, 2014 to February 26, 2015
Affiliation
The University of Tokyo
Department
Division of Educational Practices and Policies, Faculty of Education
(KB2014)
Colombo
City
Sex
Male
In order to understand higher education in Sri Lanka, I visited various universities, where I assisted professors’ works, and sometimes gave lectures. I visited and observed tea industry and other major industries in Sri Lanka for the purpose of studying relationship between universities and the industrial circle.
Internship outline
1. Goals and achievements Goals
(i) Deepening understanding of Sri Lankan education system and roles of educational institutions in development of human resources through comparison with those in Japan. (ii) Proposing concrete improvement measures of Sri Lankan education system utilizing my knowledge obtained in the Faculty of Education (iii) Acquire an ability to understand different cultures.
Achievements
I attained the goal (i). Regarding the goal (ii), I could not fully attain it, due to the delay in getting the picture of Sri Lankan overall educational state. I talked a little about it in discussion with the University president. I attained most part of the goal (iii), because I was able to learn difference in manners with Japan, and others. My internship was meaningful because I learned many things including the fact that things go smoothly if I pay enough attention beforehand.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Due to lack of communication, I often failed to conduct the planned business activities or ran behind the schedule.
How you handled the problems
I tried repeating telling the detailed and precise plan of what I would like to do beforehand to the others. Even so, sometimes activities ran behind the schedule. Compared with the beginning of the internship, I have become able to carry out the work fairly smoothly.
Internship experience 1
With graduate students at the University of Kalaniya
Lecture at the University of Ruhuna
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
• • •
Response capabilities Command of English language Knowledge on Sri Lankan higher education
Reasons
•
Even when unexpected things happened, I have become able to respond to them in a calm way, without panic. Overall English ability, including conversation, presentation, and making documents in English, was improved. I could figure out the issues of Sri Lankan higher education and measures to respond them.
• •
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
•
I gained basic understanding on society, culture, political system, economic conditions in Sri Lanka. In addition, I was able to meet many people including the local Sri Lankans and Japanese working in Sri Lanka. Accordingly, I was able to establish a foundation for continuously engaging in Sri Lanka in the future. Although I did not have enough confidence in my English ability, I continued conducting business activities while communicating with the others in English for three month. This experience as well as the fact that some professor appreciated my English ability has filled me with confidence in my English. When I think of the future career, I would like to include the possibility of getting a job in the field requiring English. There was a large difference in business manners between Sri Lanka and Japan. I keenly realized the importance in observing manners in Japan. At the same time, I was able to improve an ability to make a smart move in a foreign country where local people do not understand Japanese common sense.
5. Comments from the host organization As the intern was interested in educational institutions, we made a coordination so that he could visit universities. He visited seven state-run or private universities, such as the University of Peradeniya, and vocational training schools. He engaged in his work ardently and curiously where he visited. He also gave lectures on Japanese culture, Japanese language, and Japanese education system to students. He has initiative to think and act by himself. He learned about Sri Lankan culture and history deeply from various aspects.
Internship experience 2
インターンシップ 写真 Visit to tea plant
Participation to an academic meeting at the University of Peradeniya
Completion Report (KB2019)
顔写真
Country
Democratic Socialist Republic of Sri Lanka
Colombo
Host organization
Japan Sri Lanka Technical and Cultural Association (JASTECA)
Host organization outline (businesses)
The host organization promotes personal and industrial connection between Japan and Sri Lanka and sends a great number of human resources to Japan every year.
Internship duration
December 1, 2014 – February 26, 2015
Affiliation
Kwansei Gakuin University
Department
School of International Studies
City
Sex
Male
Visit a variety of industries and organizations in Sri Lanka to learn current industrial structure. At the same time, explore the future relation between Japan and Sri Lanka.
Internship outline
1. Goals and achievements Goals
• Visit a variety of industries in Sri Lanka • Improve business English • Build a continuous connection with local people
Achievements
• • • •
Organizations visited: IT companies, financial enterprises, local NGOs Develop and research the Japanese market at local IT companies Experience in interpretation between Japanese and Sri Lankan Learn local life by staying at a local house
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• It was difficult to achieve the result as an internship student in such a short period of time. • As I’m a visitor from a different culture, it was necessary to cooperate even though there were psychological barriers.
How you handled the problems
• I tried to understand the local culture, not forcing common sense in Japan. • The Japanese are organized and have politeness, so I always kept it in mind to do my work. • Smile is a shared language in the world. So, I always kept it in mind.
Internship experience 1
インターンシップ 写真 With executives of the host organization
インターンシップ 写真 A photo taken when we won the championship of hackathon (business model meeting)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) Improvement of patience and response capabilities (2) Ability of verbalizing (3) Understanding that policies such as tax systems have great impact on national economy
Reasons
(1) Even though I fixed the time and made an appointment, things often didn’t go my way. There were many cases where I was in trouble or I had to change a plan, and I dealt with such cases with patience and flexible responses. (2) As we do not share the same culture, I always had to verbalize what I had in mind. (3) As the tax system in Sri Lanka is different, I have noticed that they have new business and trend in Sri Lanka.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) •
•
It was a great opportunity to work at overseas company before I become a working person because I became aware that Japanese culture and corporate culture of Japan are not always accepted by foreign countries. On the other hand, I have noticed that our politeness and correctness as the Japanese are highly evaluated overseas. I became aware of the fact that common sense in Japan is not a common sense overseas. In such situation, I will enhance my career as a working person by developing advantages as a Japanese. The IT industry has developed in the world, and will further expand in the future. I think there is a necessity of improving my programing skill through my career in an IT company.
5. Comments from the host organization He did his internship in the IT field and was mainly involved in an operation to research Japanese IT industry in hSenid. As he also took an interest in finance and real estate besides IT industry, he did an internship in the finance department at a local construction company. He had an interest in a variety of fields and worked energetically. He worked with his intelligence and devotion in every operation in which he was involved.
Internship experience 2
インターンシップ 写真 Visiting a tea plantation
Interim report session at local JETRO
Completion Report (KB1135)
Internship outline
• • •
Country
Democratic Socialist Republic of Sri Lanka
Host organization
JASTECA Institute of Management(JIM)
Host organization outline (businesses)
An educational organization to provide local employees of Sri Lanka’s companies with training
Internship duration
September 8, 2014 - December 4, 2014
Affiliation
Fujitsu Systems East Ltd.
Department
Human Resource Development Dept., Personnel Control Div., Business Management Headquarters
City
Colombo
Sex
Female
To support training held by JIM(Host Organization) To visit local universities to exchange opinions with young human resources To research business environments of Japanese companies(Attend commerce and industry association regular meetings, visit six companies) and to research employees’ actual living condition, etc. • To visit black tea farm To attend various study meetings, seminars, etc.
•
1. Goals and achievements •
Goals
To know training methods of Asian emerging nations, participants’ attitude and recognition, to help to study my company’s human resource development programs. To know local university students’ way of thinking and recognition, to study possibility of employing local human resources. To know activities of Japanese companies operating business at local sites to collect information for future business development study.
• •
Achievements
•
I attended training four times and talked with participants over lunch. In addition, I attended meetings of two companies for outside training and listened to problems and aims to be achieved from staff members in charge of human resource development. I visited two local universities to have discussions with their students and professors. I listened to students’ future dreams and way of thinking to Japan. I visited six Japanese companies operating in Sri Lanka and had discussions with persons in charge of human resource development. In addition, I researched five employees’ actual living condition of one company and reported it to the management.
• •
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
• •
How you handled the problems
•
•
Three trainings planned by JIM were canceled consecutively. I could not realize attendance to business school for one month which was being discussed. JIM’ training for Japanese companies was canceled just before the date of training and so I had a complaint from the president of a Japanese company. I attended business activities, meeting for outside training and collected information directly. I collected information on seminars/events through newspaper advertisement and talking with related persons. I proposed participation and carried it out. Using connections with Japanese companies, I performed a research of employees’ actual living condition of a company. I explained to JIM’s manager about different sense of schedule between Japan and Sri Lanka concerning training plan and application. I proposed measures of improvement for future training program.
Internship experience 1
Attended regular group chief meeting of local Japanese electronic part plant
Self-introduction at JASTECA Directors’ meeting
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
[Improved] English ability, negotiation ability and response to a change. Way of thinking of work and quality which is different from that of Japan(knowledge). [Not improved] Project management ability as a team
Reasons
[English ability] I listened to others speaking intensively under stress while my failure to confirm may cause troubles in work and my life. [Negotiation ability ] Acceptance of an intern was first experience for JIM and so we went ahead on a mutual consultation basis. So that I can contribute to JIM’s mission and results of my company , I conveyed my hopes, listened to JIM’s conditions and found the points to which we agreed. [Team management ] JIM has only one manager who operates the organization and their activities were not so active than I had imagined. Due to bad timing, application for training was so limited that raining was canceled consecutively. New training plan was not realized. Due to my poor language ability, I could not propose/perform confidently work improvement plan which needs negotiation/persuasion.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) • Human resource development work I would like to use this internship to encourage people when we receive foreign people at our workplace. I realized that the way of thinking toward work quality is more strict in Japan in particular. In addition, the attitude to responsibility of work and allowance of personal circumstances are different from those of Japan. While respecting the sense of value of each person, I would like to find out the way to use good points of Japanese way of working. While I request the host organization to think of better ways of working, I will propose measures to try to understand each other more actively. • Business development of our company Our company has no plan to develop business in Sri Lanka now but JETRO says that it has a plan, etc. of IT business matching between Japan and Sri Lanka. I will continue to contact JETRO Colombo to collect information so that I may be able to propose a plan to our company in a good timing.. 5. Comments from the host organization The aim to accept a Japanese intern is to get knowledge and knowhow concerning Japanese training and management. The intern has a wide range of knowledge/experience and often shared information with JIM manager. The intern had some difficulty in speaking and understanding English at first but she made enough progress to speak English fluently at last with the help of a trainer. Using communication ability in Japanese, the intern contacted Japanese companies operating in Sri Lank and built up good relationship by visiting them. She introduced JIM training to these companies and multiple companies were kind enough to send their employees to the training. For JIM to have obtained new customers for seminar contributes to the profit of JIM also in the future. The intern learned Sinhala language through conversation with various staff members of the office and communicated with them smoothly.
Internship experience 2
Interview with Japanese course freshmen of University of Kelaniya
Inspection of black tea production process of Tea Research Institute
Republic of Serbia
Completion Report (KB1011)
Internship outline
Country
Republic of Serbia
Beograd
Host organization
PE Electric Power Industry of Serbia (EPS)
Host organization outline (businesses)
A national company undertaking power generation, power distribution and coal mining Output：37443MWh Mining volume：39Mt Number of employees：31569 persons
Internship duration
September 3, 2014 - November 28, 2014
Affiliation
Chuo University
Department
Faculty of Economics
City
Sex
Female
To deepen understanding of power generation business and environment protection activities through reading of various reports, white paper on economics, white paper on environments , etc. , field trips to generation plant and coal mine and visiting related ministries.
1. Goals and achievements Goals
Trade negotiation, to research cost and effect of environmental problems and create improvement plan, to think about economic and environmental factors by introducing new technology, and to experience activities to join EU. To learn how to use limited energy sources effectively and the system to use land and climate effectively and to be able to contribute to activities of energy supply, energy trade , environment protection, etc. of developing nations.
Achievements
There are many technicians and researchers but there is a limited opportunity to interview economic experts and so I had little opportunity to study economics. On the other hand, however, I was able to learn widely and deeply environmental measures and resource efficiency including efforts to join EU.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Work was done mainly by the local language and so there was limited work for the intern to do. In addition, for the same reason, the work which I wished to do in advance was not done.
How you handled the problems
I read and studied given English materials and reports, thought of business problems by myself through field trips and made a research on them and created a report.
Internship experience 1
インターンシップ 写真
Nikola Tesla Thermal Power Plant A
Nikola Tesla Thermal Power Plant B Coal Ash Storage
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: English ability, multidimensional observation/thinking power Not improved: Presentation ability
Reasons
Improve ability: Because I used English all the time during communication, research and report. I visited various departments and learned different positions and view. As a result, I was able to improve the power of thinking from various points of view. Not improved ability: Because there was not such an opportunity to improve ability.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I felt that analysis of economic profit in environmental business is not enough. In addition, I also found that Japan has advanced technology concerning environmental measures. I think I can use this knowledge when I do business in future to export Japan’s excellent infrastructural technology to developing nations. In addition, I would like to do work to realize business of environmental measures in infrastructural business in an effective manner.
5. Comments from the host organization The intern is a wise and diligent student, participated in various activities concerning power business during her stay in our company and we felt her strong desire to study. The internship activities were excellent and we hope that she will play an important role in society by using this experience.
Internship experience 2
インターンシップ 写真
Oil Pressure Inspection of Transformation Installation
Nikola Tesla A Planned Effluent Treatment Facility
Republic of Turkey
Completion Report Country
Republic of Turkey
Host organization
Center for Labor and Social Security and Research (CASGEM)
Host organization outline (businesses)
Host a seminar, training, and conference about labor to companies and organizations. Collect and research statistics regarding employment and labor. Publish books. Work as an advisor.
Internship duration
September 3, 2014 – February 28, 2015
Affiliation
Kansai Gaidai University (Graduated in August 2014)
Department
College of Foreign Studies
(KB1019)
Internship outline
Ankara
City
Sex
Female
Survey Turkish agricultural cooperatives by interviewing government agencies and central organization. Conduct survey and interview to union members in order to build a training system for union members. Build a network to make connection to other organizations.
1. Goals and achievements 1.
Goals
2. 3. 4.
Achievements
1. 2. 3. 4.
Construct work style infrastructure of business communication, time management, response to trouble and stress management. Understand a local business practice and improve a management skill of predicting a risk of communication in overseas business. Build a network and personal relationship useful for overseas expansion and overseas cases in the future. Find a task to improve a skill to solve a problem: improve an ability to build logical process of analysis. I did an internship keeping neat behavior and tension in mind because I made a lot of contacts with other organizations besides the host organization. As there were no foreigners beside me in the host organization, I found and accepted a variety of differences in a completely domestic environment. I visited Japanese companies and organizations, and also visited an investing institution and industrial park. I was able to see the Turkish market from the Japanese viewpoint. I could experience a sequential flow of defining and analyzing a task (i.e., studying Turkish culture, person, and business practice) under a totally different environment through a research that was my main operation. And I actually accomplished my operation.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Government agencies establishing policy and law and the central government leading agricultural cooperatives tend to make idealistic strategic plans, not responding to what union members in agriculture field really need. I only had interviews with senior level organizations in the first half of internship. Therefore, it took time to realize the actual problem and I couldn’t see the current situation in agriculture field and what they needed. The host organization also obtains information from senior level organizations and launches a project with them.
How you handled the problems
I went to a rural area to have an interview and collect surveys in order to see the current situation and needs of agricultural cooperatives. The problem was how I should approach a small and medium-sized agricultural cooperative from the senior level organization. The senior level organization did not have accurate information about that site. Therefore, I asked a professor who specialized in research of cooperative associations to have a field work. I felt a huge gap between policy and current situation. Research didn’t progress as I planned because I had so many unexpected issues. So, I changed the content of my research.
Internship experience 1
Interview with the president of an agricultural union (business trip to a local area)
Visiting a factory of a Turkish company (Visiting an industrial park)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Business manners; social network; knowledge and comprehension of Turkish labor, government, and social structure; knowledge of expanding a business into Turkish market Not improved: Local language (Turkish); English; profit seeking
Reasons
As I applied for an internship immediately after I graduated from the university, I could improve business manners and expand a network. In addition, as research was my main purpose, I could deepen my knowledge regarding labor and cooperative associations in Turkey. Furthermore, as I visited Japanese companies and an industrial park, I think I could get to know Turkey from both domestic and global views. However, I could only master the minimum Turkish language because I was always with a person of the host organization wherever I went and he/she interpreted and translated for me.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) As my main purpose of the internship was researching a new field that the host organization had not dealt with, I needed to proactively build the logic, share information and check the orientation with a person in charge. I needed independency, logicality, and information-carrying capability and an ability to involve people in my research. I don’t think I have all of these abilities yet after I did an internship. However, having an experience under the environment of different thought and custom brought a sense of confidence for my future work. In addition, when people shared my idea and gave me a good response, and when I was able to carry out a task, I felt so content with working. Most of the objectives could be achieved because I worked as an intern, and I don’t think I can make the 100% use in my future work. However, when I start to work this spring, I want to improve independency, logicality, information-carrying capability and an ability to involve people I cultivated through the internship, and improve myself as a core person in international operation, not just doing what I am asked to do.
5. Comments from the host organization We worked with her about a half year, and we think she got a change by herself and carried out in a good way. She worked very hard, she was outgoing, and she was passionate. She achieved the result more than we had expected. Her research will make a contribution to developing agriculture in Turkey and other countries from the direction of agricultural development cooperatives. We will use her achievement and improve our knowledge regarding this field to launch a project. It was impressive to see how the Japanese think, work and have respect. We always welcome these ways to work with the Japanese. This internship focused on research at first and we planned a basic program. However, we achieved a great success. We believe this experience will help her build her future career.
Internship experience 2
Participating in a symposium and event
Workplace
Completion Report (KB1081)
Country
Republic of Turkey
Ankara
Host organization
Center for Labor and Social Security and Research (CASGEM)
Host organization outline (businesses)
1. Labor-related training program 2. Holding conference and seminars 3. Data collection/analysis/research 4. Advice on labor productivity
Internship duration
September 9, 2014 ‐December 13, 2014
Affiliation
Tohoku University
Department
Law Department
City
顔写真
Internship outline
1. 2.
Sex
Female
To research legal framework on volunteer activities in Turkish government organizations. To research right/position improvement in women’s labor market through women’s cooperatives.
1. Goals and achievements 1. 2.
Goals
3.
Achievements
1. 2. 3.
To master research skills and to be able to do work effectively through research paper creation. To be able to do business smoothly with people with different backgrounds in English and the local language. To contribute to building up network between the Host Organization and Japanese companies and to improve my own network skills through exchange with the stakeholders I had little knowledge about research at first but I was able to master basic research skills. I could not do business in the local language but I was able to increase the power to communicate, etc. with person in charge in English. Due to research topics, I had little communication with Japanese companies but I could contribute to building up network between the Host Organization and local organs. In addition, I was able to improve my own network skills through participations in interviews and meetings.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
1. 2. 3.
After two months of research, I found that Turkish large NGO was doing the same research. There was a time when different understanding occurred between a person in charge and me. I could not complete the second topic due to limited time.
How you handled the problems
1.
After consultation with the person in charge and judging from originality/benefits, we changed the target of research from NGO to volunteers for governmental organizations. To take memos in details and to confirm uncertain matters by asking again because each of us was not native speaker of English. I changed the aim from paper creation to knowledge acquisition and did interviews and researched literatures.
2. 3.
Internship experience 1
Volunteer meeting of NGO and governmental organ
Meeting with local NGO
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved: Network skills, business skills and English ability
Reasons
Improved: I often attended meetings for research of volunteerism and I was able to learn network skills and the way of behaving at business scenes through this experience. I learned how to communicate with people whose English is the second language and was able to improve it. Not improved： I made research in English individually and could not improve Turkish language and teamwork skills.
Not improved: Turkish language and teamwork skills
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) In future I want to work overseas and I think that I can use following points for my career when I work overseas. • I was able to learn the importance of understanding different languages, different cultures and the local people’s way of thinking and was able to learn points to note when I work overseas. • Through exchange with local people and exchange with Japanese working in Turkey, I was able to have concrete images when I actually come to work overseas. The company for which I am going to work is developing business overseas and I would like to be involved in management of overseas activities. 5. Comments from the host organization • • • •
The intern performed the programs actively and she was able to adapt herself to new environment without difficulty. She exchanged views with other participants at meetings, etc. actively and she had strong curiosity for anything. As a result, we believe that she was able to obtain various opportunities. She sets a goal and could take a step to achieve it. She challenged the programs with responsibility and has an important potential for future career.
Internship experience 2
At the office
At Turkish volunteer meeting
Completion Report (KB1116)
Internship outline
Country
Republic of Turkey
Ankara
Host organization
Incekaralar Tibbi Cihazlar TIC. A.S.
Host organization outline (businesses)
Import, sale, and maintenance service of medical and research equipment
Internship duration
October 6, 2014 – February 28, 2015
Affiliation
Sato Holdings Corporation
Department
Financial group
City
Sex
Male
- Basic operation in the accounting department - Observation and operation in the marketing department and project department - Special operation that Japanese can play an active part (such as business meeting with Japanese companies)
1. Goals and achievements Goals
(1) Comprehension of a system: Comprehend the system in the accounting department to prepare for the establishment of a company. (2) Comprehension of business practice and culture: Participate in business meetings and exhibitions and visit other companies to look for a possibility of business expansion. (3) Acquisition of language/formation of personal relationships: Prepare myself for participating in and taking the initiative in a project when our company launches a business overseas.
Achievements
While I actually worked in the host organization as an intern, I strongly felt that I didn’t have to achieve 100 percent in every operation but chose the right one within a limited period of time. For example, (1) often changes in Turkey. It is important to choose to whom I should ask. As a result, the achievement is as follows: (1) 50%, (2) 80%, (3) 50% It is important how we expand (2). For (3), I will continue to make efforts by myself.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
-
First, it took considerable time and effort to build a foundation to start a job. Historical and cultural difference between Japan and Turkey appear in a way of living and working. It was OK when I worked alone, but it became a cause of missing with each other at business meetings.
How you handled the problems
-
I tried not to stick to a Japanese common sense and committed myself to a local way. It doesn’t mean I let my job go, but it is important for me to commit myself actively. They don’t know how they work with Japanese and deal with international cases. In addition, as policies and regulations often change, they can’t follow the change right away. Most of people are very cooperative, so consultation is an important key. If Japanese people have a business talk with Turkish people or expand market in Turkey, it is necessary to learn about Turkey and form reliable personal relationship.
-
Internship experience 1
Explain Turkish healthcare industry and the host organization to a Japanese think-tank that researches a foundation to expand a market in Turkey
Members of the accounting team
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
I have recognized and understood the fact that there is a variety of values in the world, which developed my ability to always have question to myself and to view things from a new perspective.
Reasons
While I lived and worked in Turkey, I could learn values that are different from well-known Japanese and Western values. I think they see the world from a diverse and objective viewpoint because of historical and positional reasons. I will become aware of that fact so that I don’t always stick to the Japanese way of thinking. If I had comprehended Turkey more deeply and visited surrounding countries, I could have compare and research more.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) - I used to see overseas countries through numerical fact and emails when I worked in consolidate account and exchange business. When I actually experienced the overseas country, I could understand a life of dispatched Japanese employees, differences in operation and labor situation of overseas companies compared with those of Japan, and how different the social condition (economic trends) is. I tried not to stick to my fixed imagination (Japanese way of thinking). However, I actually did. I will try to understand aggressively an actual situation, thing, and people in every country including Turkey in the future, and strongly feel that I will consider extensional optimization and risk elimination based on every circumstance. I will penetrate into the field to create a structure and establish a rating system. - Business expansion of our company: Turkey has a potential future and our company will expand a business in Turkey from various viewpoints. As this process depends on a progress of infrastructure and expansion of Japanese companies, it was a great opportunity to see Turkey from inside, and see Japanese companies from Turkey side.
5. Comments from the host organization This program was meaningful and excellent for both our company and his company in Japan. We must participate in this program next year. Our intern was an honest person, and was able to make a plan on his own to put it in operation. He had a great personality to adapt himself to an environment. We really appreciate his effort. We will actively have a relationship with companies in foreign countries in the future, therefore it was a great opportunity to share with a person from a different country and culture and study each other. Thank you very much for everything.
Internship experience 2
Merchandise exhibition in Ankara
Visiting a hospital in Istanbul to have a business meeting with an overseas medical equipment manufacturer
Completion Report (KB1096)
Internship outline
Country
Republic of Turkey
Izmir
Host organization
Egedeniz Tekstil San. Tic. A.S.
Host organization outline (businesses)
Manufacture and sale of textile goods made of organic cotton
Internship duration
October 3, 2014 – February 28, 2015
Affiliation
Tomonaga Engineering, Inc.
Department
Technology division
City
Sex
Male
Support a sales expansion in Japan (Research Japanese apparel companies and translate websites)
1. Goals and achievements Goals
Research a market and build a network in order to expand overseas markets. Comprehend business practice in Turkey and the surrounding countries. Improve business skill in a foreign country.
Achievements
I could conduct market research in Turkey, build business networks, and understand business practice by working in the host organization and visiting local companies.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) As local staff members did not speak English fluently, we communicated in Turkish. (2) This internship was not processed as it was planned.
How you handled the problems
(1) I studied Turkish and used Turkish to work in every division and when I had a break. (2) I found on my own the way of working as an intern, worked in every division, and visited client companies and local companies so that I could understand the task and business practice, research a market, and build a network.
Internship experience 1
Working at the office
Packing products in the home textile department
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
An advantage of the internship was that I could build a network with local people and understand business practice. While I was in internship, I could not be involved with an operation that was directly connected to their business. Therefore, improvement of business skill depends on the understanding of Turkish market research, network infrastructure, and business practice.
Reasons
As the internship was not processed as it was planned, I often found my task on my own and worked. I could have contributed myself more if there had been a sales division and if I could have worked in international trade administration.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) Water-related business in Turkey is taken a course to expand to sewage. In addition, through my market research, I felt that seawater desalination would increase its demand as industrial water. There are few companies doing seawater desalination business at present, and there are few people recognizing its business. Therefore, this business will further expand in Turkey. Furthermore, as many surrounding countries face the anxiety of water shortage, the water business will further expand from Turkey to surrounding countries. Also, there is a possibility of launching a new business field. I want to execute a task as a leader of overseas business expansion and expand our business in Turkey. I will share my experience and efforts with Japanese companies and will work to promote a business and build a friendly relation between Japan and Turkey.
5. Comments from the host organization When we expand our business in Japan, we consider it very important to get to know Japanese culture and its way of thinking. Also, it is a great opportunity for us to introduce Turkish culture and business to Japanese people. We feel that the relationship between Japan and Turkey will improve further. To this end, it was very meaningful for us to accept an intern from Japan. We want to accept an intern from Japan next year too.
Internship experience 2
Working scene in the cutting division
Working scene in the production division
Completion Report (TA1001)
Internship outline
•
•
Country
Republic of Turkey
Host organization
Talia Ithalat Ihracat Ticaret Ltd. Sti.
Host organization outline (businesses)
Import and sale of Japanese cosmetics and sanitary materials
Internship duration
December 10, 2014 – February 10, 2015
Affiliation
Nippon Menard Cosmetic Co., Ltd.
Department
Overseas Business division
City
Istanbul
Sex
Female
Develop my understanding of actual condition of cosmetic sales, customer preference, and market trends in Turkey and learn now-how to contribute myself to expanding a business. Develop my ability to help cosmetic stores in Turkey improve their skill.
1. Goals and achievements Goals
(1) Develop my understanding of a skill to train sales personnel in cosmetic stores by being myself involved with a process of training sales personnel in the host organization. (2) Get involved in drawing up plans to expand the sales market and to release new cosmetics in 2015, which is processed in the host organization. Develop my understanding of the current situation of business management in Turkey.
Achievements
(1) I sold cosmetics to customers at stores and could share details such as Turkish custom, customer preference, and method of our company. (2) While I communicated with customers, I could define what our company should aim at in the Turkish market in the future. Also, I could understand the company structure and policies regarding business management.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
•
How you handled the problems
I talked with a variety of people outside of the company and created an opportunity to learn Turkish culture.
When I felt cultural difference in working, it was necessary to determine if this difference was of their own or standard Turkish culture.
Internship experience 1
Event of presenting new products
Working in a cosmetic store (Ankara)
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
•
Have an awareness of the issues on my own and always have proposals.
Reasons
As I couldn’t work there because I can’t speak local language, I kept in mind to have an awareness of the issues and to always have proposals. I told people what I had in my mind, listened to what people had in their mind, and moved to an action. As I repeated this process, I could build a relationship of mutual trust and made a small contribution.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) It was very valuable to work with them in the host organization. When I went on a business trip or had daily communication, I could deepen the understanding of details of their work, culture, and custom. With my understanding of their culture, I want to propose a plan and to work with them to achieve the objective in the future. I could comprehend advantages and disadvantages of the host organization, which I want to make use of for future business overseas. In addition, I try not to forget the enjoyment of learning different cultures and work in overseas markets by making a communication with people.
5. Comments from the host organization Our intern accommodated our staff members and environment immediately after she arrived in Turkey. We made a good communication and she worked enthusiastically. She also learned about our products. Out intern could learn Turkish and we could learn Japanese. This internship program is very beneficial to understand different cultures. A method of marketing varies according to countries. We could also learn Japanese culture and business method of Japanese companies. It was a great experience to have accepted the intern.
Internship experience 2
Training a salesperson (Practical training)
Training salespersons in a group
Completion Report (TA1033)
Internship outline
(1) (2) (3)
Country
Republic of Turkey
City
Istanbul
Host organization
Economic Development Foundation (IKV)
Host organization outline (businesses)
Established by Istanbul Chamber of Commerce in 1965. It was for the purpose of helping Turkey forward on participating in EU. Research the relationship between EU and Turkey and send information to Turkish membership companies.
Internship duration
September 8, 2014 – November 29, 2014
Affiliation
Asahi Glass Co., Ltd.
Department
Chemicals Company
Sex
Male
Support research activities in the host organization. Visit local companies, Japanese companies, and an industrial park to have an interview about economic environment. Participate in a variety of industry groups and exhibitions to research individual market environment.
1. Goals and achievements Goals
(1) See the picture of a system in Turkey encouraging an investment to overseas companies (such as a field that needs a focus). (2) Research a consistency of our environmentally-adapted products and needs in Turkey. (3) Build a network with a variety of industries.
Achievements
(1) By interviewing with the Investment Support and Promotion Agency of Turkey (ISPAT) and visiting an industrial park several times, I could see business expansion in Turkey and advantages and disadvantages of a system encouraging an investment. (2) By visiting local construction companies in Turkey and interviewing with them, I could get the sense of good operation. (3) Made a contact with a variety of chemical-related organizations and built personal connections.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) The Foreign Economic Relations Board (DEIK) office was closed because of reorganization, which was the host organization in the first place. (2) It was difficult to make an appointment with local industrial organizations because my new host organization IKV did not have as many networks as DEIK had.
How you handled the problems
(1) Thanks to a network that JETRO Istanbul office had, I could find the new host organization (IKV). I had an interview with them, and they decided to accept me as an intern. (2) I made a contact with a local accounting firm that had a variety of networks. By deepening the relationship with them, I could use their network, and I succeeded in making an appointment.
Internship experience 1
Building of the host organization
Office in the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
A) Improved:
Reasons
A) I could understand a culture from my experience by actually living in a local place and facing the fact that the original host organization was closed suddenly. Also, I could obtain information about business practice by talking with people in local Japanese companies. B) Business persons in Turkey speak a certain level of English. However, I felt that they tended to use Turkish when they had a detailed discussion. I felt strongly that acquisition of Turkish was necessary to penetrate into the Turkish market.
B) Not improved:
(1) Knowledge of local business practice and culture (2) Energy to make a contact with more than 100 companies (1) Acquisition of Turkish I can use at business scene
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) (1) I realized that it was indispensable to have a connection with a variety of companies and organizations to do a business in Turkey. I visited companies almost every day and built a connection with local companies and local Japanese companies. With this connection, I will be able to promote our chemical products effectively. In addition, as I could build a connection with scientific and industrial organizations, I will be able to use this route. (2) Many of systems including law are quite confusing in Turkey and are often modified. I acquired this knowledge when I interviewed with a local legal office and an accounting firm, and also built a connection with them. I will use this connection when our company expands a business in the future. (3) I could build personal connection from scratch in Turkey. I’m sure this experience will be very useful when I work (such as sales activity and development of a relationship with local companies) in not only Turkey but also other countries. 5. Comments from the host organization During the internship period, he engaged in IKV activities energetically such as supporting IKV research workers. He made a research regarding the relationship between EU and Japan in order to provide information to membership companies in Turkey. The intern always met the due date, devoted to carrying out activities and got used to operational environment in IKV. He also had a good relationship with IKV research workers.
Internship experience 2
Conference at the host organization
Visiting an industrial park in Manisa
Republic of Colombia
Completion Report Country
Republic of Colombia
Bogota
Host organization
Ministerio de Minas y Energìa (MME)
Host organization outline (businesses)
The host organization controls a mining and petroleum energy business that are major industries in Colombia. The organization also draws up policies, legalizes illegal mining, and encourages an investment.
Internship duration
September 3, 2014 - February 28, 2015
Affiliation
ITOCHU Corporation
Department
Coal Division
City
(TA1021)
Internship outline
Sex
Male
I understand and comprehend the Mining Act that is the basis of mining, outline of mining that is domestically in demand, and status of infrastructure plan. I visit coal, nickel, and gold mines and major export port. I also understand and comprehend a function of mining agency and mining energy planning agency.
1. Goals and achievements Goals
In order to continuously manage mining business owned by our company in Colombia, I comprehend the role of administration and build personal relationship within government. I also comprehend a possibility and current situation of business regarding other resources.
Achievements
• • •
In addition to the Ministry of Mining and Energy, I worked as an intern at National Mining Agency, the Union of Mineral and Energy Planning, and Columbian Geological Service. I could comprehend a main role of each agency and have an interview with a key person of each department. I could also comprehend a mining that will be focused in the future and important project.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
In the ministry such as the Ministry of Mining and Energy, it is necessary to have a professional qualification equal to bachelor or higher in order to do a procedure. For that reason, I couldn’t be involved with a practical business.
How you handled the problems
• •
I tried to get an image of procedure through presentation, not from the practical business. I asked a question to a person in charge continuously to follow the development of procedures.
Internship experience 1
Digging a coal in a pit using a pick
Discussion with local residents
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
(1) Language ability (2) Capability of getting used to a culture
Reasons
(1) I improved my vocabulary because I had many chances to read a law. I also tried to have communication on duty and off duty, and therefore, I improved my ability of speaking and listening. (2) In a leisured sense of time that is characteristic in Latin country, I understood the way of communication in order to process a plan on schedule.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I built personal and confidential relationship with various concerned government agencies through internship, and I think it is beneficial not only to manage existing business in Colombia but also to promote new business. As the Mining Act of Columbia defines that underground mineral resources belong to the country, the intention of the government is very important to develop resources. Prompt collection of information such as policy tendency and timely lobbying activity result in stable management of current business directly. In addition, I can effectively search new possibility such as information about new superior plan by keeping in touch with persons in charge continuously. I worked as intern not only in the Ministry of Mining and Energy but also in other agencies for a few days. I also visited the mine seven times, which was more beneficial than I had expected to work concretely and intimately.
5. Comments from the host organization This internship program was successful because our intern made a lot of efforts, devoted himself, and had curiosity. His achievement can be summarized by two different viewpoints. One is his attitude as intern. He devoted himself to one theme, had curiosity, and asked questions actively. Especially he took a deep interest in import of coal and other metallic minerals and its infrastructure. The other is his personality. When he worked as an intern at the Ministry of Mine and Energy, his attitude toward living and studying was magnificent. He was a man of high character, and had good relationship with employees of the Ministry of Mine and Energy. Not only members of mine administrative bureau but also the staff including vice president Maria Isabel Ulloa acknowledge that he did a magnificent job in learning and understanding the importance of mine in Colombia. They also acknowledge his personality and high-sociability. We are proud of accepting him as intern and being able to tell anyone this experience.
Internship experience 2
Visiting a port of coal shipment
Lecture scene
Republic of Ecuador
Completion Report (KB1050)
Internship outline
Country
Republic of Ecuador
Quito
Host organization
Federacion Ecuatoriana de Exportadores (FEDEXPOR)
Host organization outline (businesses)
An organization to promote dialogue between government and private companies representing domestic exporters. It issues certificates of origin, monthly news letters and holds seminars for companies. The number of employees: 28 persons
Internship duration
September 3, 2014 - December 13, 2015
Affiliation
Tokyo University of Foreign Studies
Department
Faculty of Foreign Studies
City
Sex
Female
To support seminar management of company seminar division, to computerize company documents of certificate of origin division, to visit plants to check issuing standard, to create report on trade between Ecuador and Japan, to make a presentation for employees of Ecuador and Japanese companies.
1. Goals and achievements Goals
• • •
Achievements
• • •
To understand promising fields and local needs to vitalize economic exchange between Latin America(Ecuador) and Japan. To improve Spanish enough to use in business. To know FEDEXPOR’s consulting scheme and to find out the points to be improved and be applied to consulting in Japan. I was able to hear local people’s opinions through company visit, report creation and questionnaire survey and to confirm comprehensive problems by report creation. I was able to improve Spanish remarkably because I used Spanish 100% during the internship. Advisory work held at FEDEXPOR was a little different from what I had thought but I was able to master how to summarize statistics and get knowledge on custom duty..
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
For the first month, my language ability was completely not enough, I was unable to understand what others were sayings and I was not able to output myself.
How you handled the problems
In order to get used to it anyway, I always asked my colleagues about the words that I could not understand and took memos to increase vocabularies. In addition, I asked my home stay family to correct my mistakes many times and tried to convey what I want to say.
Internship experience 1
インターンシップ 写真
Reception at company seminar
インターンシップ 写真
Receive explanation at Panama hat plant
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Improved：Communication ability including language ability, the power to plan while predicting people’s possible movements in advance. Not improved： The power to create a new thing, the power of idea.
Reasons
I felt improved in language and I was able to talk with local business persons without hesitation. Then I was asked to do some work while I asked questions and expressed my opinions. I managed to use my boss and assistant when I created a report and learned to do work with a planned action in mind. On the other hand, I had not any chance to create a new idea and I could not improve such a way of thinking.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I was able to deepen understanding of characteristic political and economic status of Ecuador and to recognize problematical points. Judging from Central and South America including Ecuador, it seems to me that there are not so many business opportunities in Japan now but I would like to check an antenna all the time so that I may find projects of Central and South America by myself while contacting business persons whom I came to know this time because there are many countries with potential full of various export products. I may not get involved in a project now but I will brush up Spanish to serve as a strong business bridge between Central and South America and Japan. In addition, during the internship this time, I was able to master general business skills (how to make an easy-to-understand graph, how to use statistics materials, how to create a presentation to meet needs, hearing surveys, how to instruct business, etc.) and so I would like to use them for the company for which I will work in April as a freshman in society. 5. Comments from the host organization The intern achieved the goal which she had at first, learned well the culture of Ecuador and actively exchanged opinions with domestic and foreign business persons including FEDEXPOR. In addition her attitude /level to work was excellent. One of the reasons why she is remembered and evaluated well by many people and adapted herself to the organization is her good nature/character. Her character had good impressions on our organization and the people who came to know her. We can say that this internship was a success to FEDEXPOR and the intern.
Internship experience 2
インターンシップ 写真
Inspect canned tuna plant in Manta
In-house presentation for companies of Ecuador
Republic of Peru
Completion Report (KB1102)
Internship outline
Country
Republic of Peru
Lima
Host organization
Ministerio de Energía y Minas (MEM)
Host organization outline (businesses)
The host organization is a government agency associating with policy of metallic and energy resources development. The organization evaluates development approval, encourages investment, and deals with social trouble.
Internship duration
September 3, 2014 - February 28, 2015
Affiliation
Mitsubishi Corporation
Department
Base Metals Department
City
Sex
Male
I interview with each department of mine division about business, and read related documents. I also participate in public relations and exchange opinions about resource business.
1. Goals and achievements Goals
(1) Comprehend mining in Peru (2) Comprehend a business outline of each department of mining division (3) Build a network and confidential relationship with employees in the host organization
Achievements
(1) Accomplished: I learned about social problem in addition to mining activities. (2) Accomplished: I conducted a training in all departments. I understood steadily by continuously reading documents and interviewing about business. (3) Accomplished: I built a relationship by experiencing in working various departments, exchanging opinions, and having off duty communications (such as sport, having a meal at employee’s house).
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
(1) Life and business in Spanish: As almost all of people spoke Spanish only and I spoke a basic level of Spanish only, it was sometimes difficult to have communication with them. (2) Comprehension of overall procedure: As there were few employees and documents that could explain overall procedure, I had a hard time understanding the procedure.
How you handled the problems
(1) I improved myself step by step by studying every day and having communication with people on and off duty. (2) First, I tried to organize the relationship and problems of every procedure by myself and check if it was accurate whenever I had a chance to ask them.
Internship experience 1
Office in the host organization
Joint operation with a young employee
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Ability to start things from scratch
Reasons
Employees were very kind but they didn’t offer me anything unless I asked them. There was no explanatory document nor training program for intern in the first place. For that reason, I could improve myself to always think and take an action such as what I wanted to achieve in specific through internship, from where I start to achieve it, and what I should do to achieve it.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) It was my first time to work overseas for that long period of time. It was a great experience to find differences with Japan in custom, culture, and way of working, which will help me deal with an overseas business in Peru and other countries in the future. Especially, I found many differences in ways of working such as time axis, commitment, and join operation that were difference with Japan. I fragmentary experienced how I accepted the fact and how I built a relationship enough to allow me to point that fact, and it was very meaningful. As one of the duties that the department was working on was a resource development in Peru, what I could understand about the business outline of MEM even though it was just a basic will have an opportunity to directly connect to my job. In addition, Working with MEM employees and building network and confidential relationship are valuable assets for our resource business in the future.
5. Comments from the host organization Our intern looked confused at Peruvian custom and environment. However, he quickly adapted and learned a lot about Peru on and off duty. We are very satisfied with it. It was difficult for him to catch up because the department he worked as an intern was shifted in a short period of time, but he devoted himself to work by trial and error. Especially, we are glad that he exchanged opinions with young employees, which was a great opportunity for both of them to enlarge their vision and to build a confidential relationship.
Internship experience 2
Training for local community
Public relations at construction machine exhibition
Completion Report Country
Republic of Peru
Lima
Host organization
Camara de Comercio e Industria Peruano Japonesa (CCIPJ)
Host organization outline (businesses)
Japanese and local companies are members of this host organization and expand various activities to improve business environment for encouraging investment, trade, and interaction of people between Japan and Peru.
Internship duration
September 3, 2014 - February 28, 2015
Affiliation
Keio University
Department
Faculty of Economics
City
(KB1033)
顔写真
Internship outline
Sex
Male
- Prepare for and participate in monthly administrative board, lecture meeting hosted by board, and the meeting of observation in the host organization - Accounting business in the host organization - Suggest and implement the improvement of service in the host organization
1. Goals and achievements Goals
(1) Understand the function and duties of the Chamber of Commerce and Industry and make a contribution to improve service. (2) Acquire Spanish for business use. (3) Have firsthand knowledge of economy, business, and business practice in Peru and understand deeply.
Achievements
(1) In the first half of the internship, I comprehended the duties of the host organization mainly about accounting. In the rest of the internship, I interviewed with member companies to ask about service. I analyzed the result, made a suggestion about new service, and launched new service being supported by secretariat. (2) I basically used Spanish and had an interview in Spanish during internship program. (3) I deeply understood economy and business in Peru through duties organized by the host organization.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
As I didn’t have enough ability and experience required for business, and my language skill was limited, I just learned from them until the middle of the internship and didn’t contribute myself to the host organization.
How you handled the problems
There were only Peruvian in secretariat, so I basically used Spanish to do my work. Even though my language skill was limited, I thought what contribution I could make was having an interview with Japanese companies by making a use of my native language, Japanese. I reported the result in Spanish and shared it in secretariat. I could contribute myself to help secretariat always being busy working understand what Japanese member companies have in mind.
Internship experience 1
People helped me during internship
Office in the host organization
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
- Improved credentials ((1) Skill to speak Spanish for business use (2) Knowledge of economy and business in Peru (3) Confidence that I could achieve my internship for half a year in Peru)
Reasons
(1) I improved Spanish considerably. I had many opportunities to speak Spanish through my duties and I could manage my knowledge which I had learned in Japan. (2) The host organization gave me opportunities to learn economy and business in Peru and improved my knowledge. (3) Internship brought confidence and experience to me who didn’t have experience in living overseas for a long period of time.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I had two benefits for future career through this internship. (1) Objective and my current position were more visible. (2) I could confirm my intention to actually be involved with developing countries (Latin America). For (1), I became aware of many people and business through internship, and made myself clear about what job I was aiming at in the future and what skill I needed. At the same time, I could visualize the level of my current capability and career design. Regarding (2), I always had wanted to work in developing countries (Latin America) before working as an intern. But I was always worried that I could really work in overseas countries (developing countries). However, such concern was swept away by my experience as intern being stimulated by local culture and economy, and confidence that I accomplished, which could help me move forward my career.
5. Comments from the host organization Thanks to our intern, we could recognize what Japanese member companies needed, and introduce it as new service immediately. We could say that we needed a new viewpoint of young intern. In addition, Japanese companies and Peruvian companies (including Japanese-affiliated companies) are our members and what companies want and how they do business are different between Japanese and Peruvian companies. Therefore, it was a challenge for our intern to find what he was supposed to do among them. After three months, he got used to doing his duties and could proceed the procedure among a variety of members and persons concerned.
Internship experience 2
インターンシップ 写真 Lecture of economic group
Visiting a factory of membership company
Republic of Mozambique
Completion Report Country
Republic of Mozambique
Host organization
Petroleus de Mozambique SA (Petromoc)
Host organization outline (businesses)
State petroleum company that imports, stores, and sells petroleum products and also re-exports these products in Mozambique.
Internship duration
September 3, 2014 - December 26, 2014
Affiliation
Marubeni Corporation
Department
Petrochemicals & Plastics Sector
(TA1018)
Internship outline
City
Maputo
Sex
Male
I extend my knowledge about energy and mineral resources in Mozambique and search for a possibility of business that may be conducted with Japan in the future.
1. Goals and achievements Goals
1. Build personal network 2. Acquire related knowledge
Achievements
1. Through this internship program, I could meet more than 100 peoples from minister to company employees. Especially, I could build a relationship with a key person, which is necessary to expand our business in Mozambique in the future. 2. In addition to an interview with persons concerned, I also visited sites such as oil tank facility and gas station owned by the host organization and acquired knowledge of related field.
2. What problems or difficulties did you face during the internship? What were the causes? How did you handle them? Problems
Difficulty in communication caused by cultural differences. I didn’t receive any replay to my email, I couldn’t meet a person even though I made an appointment, and no one responded to my request. These situations were not a rare case.
How you handled the problems
As these situation above are caused by cultural differences, I can’t just force them to follow Japanese way of thinking and working. The important thing is to continue to make a communication with patience, follow their way such as visiting a person without making an appointment, and consolidate the relationship.
Internship experience 1
Meeting with colleague in Petromoc
Interview with the minister of mineral recourses
3. Capability, skills, and knowledge required for international business that were improved or were not improved through the internship and the reasons Capability, skills, and knowledge
Dialogue capability
Reasons
“Natural gas and energy case in Mozambique” has a variety of interest and mission according to the position of that person. In particular, private companies gives the first priority to feasibility, on the other hand, government ministry has a keen interest in domestic profit. In addition, a field to receive a benefit varies according to each government agency. In such situation, I learned that it was the most important thing to understand other person through communication and to let them understand ourselves regardless of subjective impression.
4. How will you use your experiences and achievements obtained through this internship to promote overseas businesses in your job and at your organization? (This question applies to the people who are employed.) Or, how will you use them in your job hunting or career development? (This question applies both to students and those who are not employed.) I could build a personal network in Mozambique and acquire related knowledge extensively through this internship program, which I will use to expand our business in Mozambique in the future. In addition, mind which I acquired through this experience, dialogue capability, building personal network in different culture, and collecting information ability under the environment such as developing countries where information is not upgraded will be used for all procedures related to Mozambique and other developing countries.
5. Comments from the host organization It was only four months, but Petromoc acquired a variety of advantages through internship program and helped joint matter of Japan and Mozambique move forward. Needless to say, it was important to have an opportunity to see the Japanese way of working, and our intern brought Petromoc a variety of useful information. It was impressive to see him being busy to use the limited time to the maximum. Petromoc expresses our appreciation to have such opportunity and expects this internship program to make a contribution to enhancing the relationship between Mozambique and Japan in the future.
Internship experience 2
Petromoc gas tank in Beira
Meeting with railroad and waterway public corporation
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